"Fertility in Romania dropped rapidly after the col lapse of the communist rule, placing the country among those with low fertility rates, and started to grow again after the year 2014. The paper approach es the dynamic of fertility in Romania, focusing on the period when fertility grew again. Using data from the semi-panel conducted by World Values Survey Romanian in 2012 and 2018, the paper looks at the changes in fertility in Romania based on mi cro-level data and studying trends in cohort fertility among women of fertile age and the drivers of these changes. The cohort analysis indicates that birth postponement is the main mechanism leading to the growth in fertility in Romania in the past decade. At the same time, the results provide support to the uncertainty explanation, the fear of job losing having negative impact on the number of children born by a woman. Altogether, the results suggest that Roma nia does not yet reach the second gender revolution, that has gender equality in private sphere at its core, fertility decision relying on traditional factors such as economic uncertainty and patriarchal model, with the male partner being the main breadwinner. "
{"title":"Fertility in Romania: The Delay of the Second Gender Revolution","authors":"M. Voicu, R. Papuc","doi":"10.24193/tras.69e.8","DOIUrl":"https://doi.org/10.24193/tras.69e.8","url":null,"abstract":"\"Fertility in Romania dropped rapidly after the col lapse of the communist rule, placing the country among those with low fertility rates, and started to grow again after the year 2014. The paper approach es the dynamic of fertility in Romania, focusing on the period when fertility grew again. Using data from the semi-panel conducted by World Values Survey Romanian in 2012 and 2018, the paper looks at the changes in fertility in Romania based on mi cro-level data and studying trends in cohort fertility among women of fertile age and the drivers of these changes. The cohort analysis indicates that birth postponement is the main mechanism leading to the growth in fertility in Romania in the past decade. At the same time, the results provide support to the uncertainty explanation, the fear of job losing having negative impact on the number of children born by a woman. Altogether, the results suggest that Roma nia does not yet reach the second gender revolution, that has gender equality in private sphere at its core, fertility decision relying on traditional factors such as economic uncertainty and patriarchal model, with the male partner being the main breadwinner. \"","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49477860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
"The goal of this research is to find out how much digital tools are used in Romanian institutions on a daily basis. These tools can be used for both admin istrative and instructional tasks and processes. Fur thermore, we investigate whether the COVID-19 pan demic aided or hampered the ongoing digitalization process, which had already begun prior to 2020, and whether any online tools implemented in response to lockdowns and a reduction in face-to-face interac tions were kept or abandoned after the restrictions were lifted in the spring of 2022. We conducted in terviews with Chief Information Officers (or compa rable positions) at the top 5 Romanian universities and surveyed 15 of the most important Romanian universities to determine the changes in teaching and administrative procedures brought about by digital technology."
{"title":"\"Digital Tools in Romanian Higher Education: The Influence of the COVID-19 Pandemic on the Digitalization of Universities\"","authors":"Adrian Hudrea, Dorin Spoaller, Nicolae Urs","doi":"10.24193/tras.69e.3","DOIUrl":"https://doi.org/10.24193/tras.69e.3","url":null,"abstract":"\"The goal of this research is to find out how much digital tools are used in Romanian institutions on a daily basis. These tools can be used for both admin istrative and instructional tasks and processes. Fur thermore, we investigate whether the COVID-19 pan demic aided or hampered the ongoing digitalization process, which had already begun prior to 2020, and whether any online tools implemented in response to lockdowns and a reduction in face-to-face interac tions were kept or abandoned after the restrictions were lifted in the spring of 2022. We conducted in terviews with Chief Information Officers (or compa rable positions) at the top 5 Romanian universities and surveyed 15 of the most important Romanian universities to determine the changes in teaching and administrative procedures brought about by digital technology.\"","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43121974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
"Financial deepening has increased in recent de cades in CEE countries that have transitioned from a centrally planned economy to a market economy. However, its impact on carbon emissions is con troversial. Although the determinants of emissions have been frequently examined in line with the EU’s goal of net zero carbon emissions, the empirical lit erature on the effects of financial deepening is insuf ficient. In that context, this study aims to investigate the impact of financial depth on the level of carbon emissions in CEE counties. A panel threshold regres sion model was carried out for a set of 11 countries, from 1995 to 2018. The main findings confirmed the existence of a double threshold effect. While in the low financial depth regime, financial deepening increases carbon emissions, in the medium regime it reduces them. In the high regime, however, no sta tistically significant effects were observed regarding the effects of the financial deepening. Moreover, emissions are reduced with taxes. None of the countries in the sample has financial depth index value between threshold values, according to the last three years’ averages. The findings argue that financial deepening will not be an adequate solution to reducing emissions and point to the importance of public tax policies."
{"title":"\"Could Financial Deepening Be the Solution to the Carbon Emission Problem? Empirical Evidence from CEE Countries\"","authors":"Hale Akbulut","doi":"10.24193/tras.69e.1","DOIUrl":"https://doi.org/10.24193/tras.69e.1","url":null,"abstract":"\"Financial deepening has increased in recent de cades in CEE countries that have transitioned from a centrally planned economy to a market economy. However, its impact on carbon emissions is con troversial. Although the determinants of emissions have been frequently examined in line with the EU’s goal of net zero carbon emissions, the empirical lit erature on the effects of financial deepening is insuf ficient. In that context, this study aims to investigate the impact of financial depth on the level of carbon emissions in CEE counties. A panel threshold regres sion model was carried out for a set of 11 countries, from 1995 to 2018. The main findings confirmed the existence of a double threshold effect. While in the low financial depth regime, financial deepening increases carbon emissions, in the medium regime it reduces them. In the high regime, however, no sta tistically significant effects were observed regarding the effects of the financial deepening. Moreover, emissions are reduced with taxes. None of the countries in the sample has financial depth index value between threshold values, according to the last three years’ averages. The findings argue that financial deepening will not be an adequate solution to reducing emissions and point to the importance of public tax policies.\"","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47310971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
"Project sustainability is a concern for community development practitioners. An aspect of community development is sustainability which implies that benefits derived from executed projects are maintained and continue as long as the project exists. The strong commitment of the local people, leadership and other local resources are needed to resuscitate executed projects in the community. This study explores strategies for promoting the sustainability of community development projects in South east Nigeria. The study adopted cluster and purposive sampling techniques. A total of eight communities from four Local Government Areas (LGAs) from two states in Southeast Nigeria were sampled for the study. The Focus Group Discussions (FGDs) and in-depth interviews (IDIs) served as data collection instruments. The study sample size comprised 88 participants. The information produced for the research was analyzed thematically. Findings showed that while the numerous community development projects in the study areas can account for some developmental interest, they also created opportunities for neglect. To promote the sustainability of community development projects, a holistic approach is crucial and interventions must be indigenous and people-oriented. Also, social workers need to create dialogue forums with community members to help attain the goal of project sustainability. "
{"title":"\"Strategies that Promote Sustainability of Community Development Projects in Southeast Nigeria\"","authors":"O. Uche, C. N. Uzuegbu, I. Uche","doi":"10.24193/tras.68e.8","DOIUrl":"https://doi.org/10.24193/tras.68e.8","url":null,"abstract":"\"Project sustainability is a concern for community development practitioners. An aspect of community development is sustainability which implies that benefits derived from executed projects are maintained and continue as long as the project exists. The strong commitment of the local people, leadership and other local resources are needed to resuscitate executed projects in the community. This study explores strategies for promoting the sustainability of community development projects in South east Nigeria. The study adopted cluster and purposive sampling techniques. A total of eight communities from four Local Government Areas (LGAs) from two states in Southeast Nigeria were sampled for the study. The Focus Group Discussions (FGDs) and in-depth interviews (IDIs) served as data collection instruments. The study sample size comprised 88 participants. The information produced for the research was analyzed thematically. Findings showed that while the numerous community development projects in the study areas can account for some developmental interest, they also created opportunities for neglect. To promote the sustainability of community development projects, a holistic approach is crucial and interventions must be indigenous and people-oriented. Also, social workers need to create dialogue forums with community members to help attain the goal of project sustainability. \"","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47424893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Onofrei, G. Vintilă, Cosmina-Ștefania Chiricu, Florin Oprea
The main aim of our empirical analysis is to quantify the social impact of fiscal policies on income redistribution throughout the EU Member States on a database of fiscal, social and economic factors. Our research is conducted by using the Gini coefficient as the indicator of income redistribution, as well as the dependent variable, and the following influencing variables: taxes, index of perception of corruption, tax burden, education level, human development index, private property protection, unemployment rate, GDP per capita, private and public expenditure. Hence, by employing both the ‘Least squares’ method and the ‘Generalized Method of Moments’ we have identified significant results which highlight important social and economic development discrepancies throughout the EU Member States, as well as different fiscal policies and legislative frameworks. Moreover, by testing the robustness of the variables, we have identified that taxes exert more negative effects according to the degree of their regressivity. Our results offer strong empirical evidence supporting the idea that beyond designing more balanced fiscal systems (by the use or weight of direct/indirect taxes), public authorities should target the reduction of income inequalities using other instruments and reforms beside the fiscal ones (education, rule of law, legislative systems quality).
{"title":"Income Inequalities and Fiscal Policies. Evidence from EU Member States","authors":"M. Onofrei, G. Vintilă, Cosmina-Ștefania Chiricu, Florin Oprea","doi":"10.24193/tras.68e.4","DOIUrl":"https://doi.org/10.24193/tras.68e.4","url":null,"abstract":"The main aim of our empirical analysis is to quantify the social impact of fiscal policies on income redistribution throughout the EU Member States on a database of fiscal, social and economic factors. Our research is conducted by using the Gini coefficient as the indicator of income redistribution, as well as the dependent variable, and the following influencing variables: taxes, index of perception of corruption, tax burden, education level, human development index, private property protection, unemployment rate, GDP per capita, private and public expenditure. Hence, by employing both the ‘Least squares’ method and the ‘Generalized Method of Moments’ we have identified significant results which highlight important social and economic development discrepancies throughout the EU Member States, as well as different fiscal policies and legislative frameworks. Moreover, by testing the robustness of the variables, we have identified that taxes exert more negative effects according to the degree of their regressivity. Our results offer strong empirical evidence supporting the idea that beyond designing more balanced fiscal systems (by the use or weight of direct/indirect taxes), public authorities should target the reduction of income inequalities using other instruments and reforms beside the fiscal ones (education, rule of law, legislative systems quality).","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42080854","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
"After World War II, democracies witnessed trans formations that were and are much more lenient vis-à-vis the rise in inflation. The main institutional changes that have occurred gradually ever since and can combine nowadays to fuel inflation refer to (i) the shift in ideas referring to equality and redis tribution, (ii) the labor market policies, (iii) bringing man’s natural environment to the level of impor tance of the social environment, with a particular focus on climate, and (iv) preserving a large capacity of the government to produce inflation in a context in which political power has granted independence to the central bank in terms of monetary policy. We show how features of society listed under items (i)- (iv) had combined to lead to low and stable inflation during 1982-2008, to lower than desired inflation during 2009-2020, and to the high inflation starting with 2021. The inflation-taming efforts succeeded only when three elements acted jointly: (A) raising the interest rate while no longer considering the in flation-unemployment tradeoff, impacting features (ii) and (iv); (B) adjusting budget deficits and stabi lizing fiscal expectations, impacting feature (iv); (C) measures for reviving economic freedom, with an impact on features (i), (ii), and (iii)."
{"title":"How Inflation is a Policy Nowadays","authors":"Lucian Croitoru","doi":"10.24193/tras.68e.1","DOIUrl":"https://doi.org/10.24193/tras.68e.1","url":null,"abstract":"\"After World War II, democracies witnessed trans formations that were and are much more lenient vis-à-vis the rise in inflation. The main institutional changes that have occurred gradually ever since and can combine nowadays to fuel inflation refer to (i) the shift in ideas referring to equality and redis tribution, (ii) the labor market policies, (iii) bringing man’s natural environment to the level of impor tance of the social environment, with a particular focus on climate, and (iv) preserving a large capacity of the government to produce inflation in a context in which political power has granted independence to the central bank in terms of monetary policy. We show how features of society listed under items (i)- (iv) had combined to lead to low and stable inflation during 1982-2008, to lower than desired inflation during 2009-2020, and to the high inflation starting with 2021. The inflation-taming efforts succeeded only when three elements acted jointly: (A) raising the interest rate while no longer considering the in flation-unemployment tradeoff, impacting features (ii) and (iv); (B) adjusting budget deficits and stabi lizing fiscal expectations, impacting feature (iv); (C) measures for reviving economic freedom, with an impact on features (i), (ii), and (iii).\"","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43312240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Can activation programs be considered a ‘magic wand’ that triggers a change of incentives, with little or no costs, and produces real gains in terms of improved job-finding rates? The paper reviews the literature on the experience of OECD countries with such programs in five areas: strengthening job-search requirements, compulsory participation in active labor market programs, stricter monitoring, and imposing sanctions. Programs are judged in terms of duration of unemployment, probability of finding a job, and post-unemployment outcomes such as the level of wages and quality of jobs. Our review finds strong evidence that activation programs can increase the job-finding rates of individuals receiving unemployment or social assistance benefits. At the same time, it cautions that programs may have adverse side effects, ranging from increased exits into inactivity to lower quality of post-unemployment jobs, as well as negative indirect effects on the job prospects of non-participants.
{"title":"Activation by the ‘Magic Wand’ – Does it Work?","authors":"Matija Vodopivec, Milan Vodopivec, S. Laporšek","doi":"10.24193/tras.68e.9","DOIUrl":"https://doi.org/10.24193/tras.68e.9","url":null,"abstract":"Can activation programs be considered a ‘magic wand’ that triggers a change of incentives, with little or no costs, and produces real gains in terms of improved job-finding rates? The paper reviews the literature on the experience of OECD countries with such programs in five areas: strengthening job-search requirements, compulsory participation in active labor market programs, stricter monitoring, and imposing sanctions. Programs are judged in terms of duration of unemployment, probability of finding a job, and post-unemployment outcomes such as the level of wages and quality of jobs. Our review finds strong evidence that activation programs can increase the job-finding rates of individuals receiving unemployment or social assistance benefits. At the same time, it cautions that programs may have adverse side effects, ranging from increased exits into inactivity to lower quality of post-unemployment jobs, as well as negative indirect effects on the job prospects of non-participants.","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48836507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study offers lessons for overcoming future economic crises by examining whether democratic management helped local governments recover their financial condition. During the Great Recession, local governments were forced to make painful decisions regarding increased taxes and user charges, and cuts in public services. Several case studies provide evidence that citizen participation allows localities to increase property taxes as well as cut public services. However, broader, systematic empirical research is lacking. This study found that local governments with participatory budgeting were more likely to improve their financial condition during the Great Recession. The results allow us to identify the role of citizens in fiscal decision-making, offering lessons on how local governments can overcome possible fiscal crises in the future.
{"title":"\"How Did Local Governments Recover Their Financial Condition? Lessons from Citizen Participation\"","authors":"Ji Hyung Park","doi":"10.24193/tras.68e.6","DOIUrl":"https://doi.org/10.24193/tras.68e.6","url":null,"abstract":"This study offers lessons for overcoming future economic crises by examining whether democratic management helped local governments recover their financial condition. During the Great Recession, local governments were forced to make painful decisions regarding increased taxes and user charges, and cuts in public services. Several case studies provide evidence that citizen participation allows localities to increase property taxes as well as cut public services. However, broader, systematic empirical research is lacking. This study found that local governments with participatory budgeting were more likely to improve their financial condition during the Great Recession. The results allow us to identify the role of citizens in fiscal decision-making, offering lessons on how local governments can overcome possible fiscal crises in the future.","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48471483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
"Administrative innovation is defined as changes to the rules and structures that characterize the communication methods and work of employees within an organization, and technological innovation refers to the implementation of programs and services. This study examines the relationship between administrative and technological innovation using two environmental factors, namely leadership and organizational culture, as indirect variables. Using structural equation modeling on a 2015 Korea Institute of Public Administration survey, this study finds that there are no direct effects between administrative innovation and technological innovation. However, results indicate that a strong organizational culture positively affects the relationship between administrative and technological innovation, and leadership in an organization plays a similar role to that of organizational culture. These findings suggest that changing the rules of are organization alone is not enough to lead to technological innovation, which must be supported by a strong culture and leadership. "
{"title":"Administrative and Technological Innovation: The Indirect Effects of Organizational Culture and Leadership","authors":"Hakyeon Lee, J. S. Butler, Joowon Jeong","doi":"10.24193/tras.68e.3","DOIUrl":"https://doi.org/10.24193/tras.68e.3","url":null,"abstract":"\"Administrative innovation is defined as changes to the rules and structures that characterize the communication methods and work of employees within an organization, and technological innovation refers to the implementation of programs and services. This study examines the relationship between administrative and technological innovation using two environmental factors, namely leadership and organizational culture, as indirect variables. Using structural equation modeling on a 2015 Korea Institute of Public Administration survey, this study finds that there are no direct effects between administrative innovation and technological innovation. However, results indicate that a strong organizational culture positively affects the relationship between administrative and technological innovation, and leadership in an organization plays a similar role to that of organizational culture. These findings suggest that changing the rules of are organization alone is not enough to lead to technological innovation, which must be supported by a strong culture and leadership. \"","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45821379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
"Albania has passed a period of three decades in the shift from a centralized to a market economy. In this context, the public sector is confronted by structural changes at the institutional level and the extension and improvement of public services. Electronic services’ quality is a critical issue for the failure or success of e-government objectives. It promotes government efficiency and effectiveness, citizen engagement, and satisfaction. The trend to use electronic services in Albania is similarly driven by efforts to reduce public sector corruption, improve service performance, and reduce costs. The goal of this paper is to evaluate the citizen’s perception of the importance and the quality of e-services provision by the e-Albania gateway, as well as obstacles and challenges of the future. Based on the main types of services provided by the e-Albania platform, twelve indicators were considered. The survey took place in Albania (Tirana region), wherein 190 questionnaires are applied. The main reason for this selection is that Tirana is the largest region of the country, with about 50% of the population concentration and the highest number of users of the government electronic platform. The variables used are qualitative variables and were measured according to the Likert scale (1–5 estimation, from 1–strongly disagree to 5–strongly agree). Each of the main variables is explained and measured through the evaluation of three to five explanatory questions. Through the SPSS program, cluster analysis was used to evaluate the main variables. By analyzing the collected data, it turns out that there is an obvious increase in the number of public services offered, as well as the perception of citizens for the e-services provided by the government platform."
{"title":"Quality Evaluation of E-Government Services – The Case of Albania","authors":"R. Keco, Ilir Tomorri, Kejsi Tomorri","doi":"10.24193/tras.68e.2","DOIUrl":"https://doi.org/10.24193/tras.68e.2","url":null,"abstract":"\"Albania has passed a period of three decades in the shift from a centralized to a market economy. In this context, the public sector is confronted by structural changes at the institutional level and the extension and improvement of public services. Electronic services’ quality is a critical issue for the failure or success of e-government objectives. It promotes government efficiency and effectiveness, citizen engagement, and satisfaction. The trend to use electronic services in Albania is similarly driven by efforts to reduce public sector corruption, improve service performance, and reduce costs. The goal of this paper is to evaluate the citizen’s perception of the importance and the quality of e-services provision by the e-Albania gateway, as well as obstacles and challenges of the future. Based on the main types of services provided by the e-Albania platform, twelve indicators were considered. The survey took place in Albania (Tirana region), wherein 190 questionnaires are applied. The main reason for this selection is that Tirana is the largest region of the country, with about 50% of the population concentration and the highest number of users of the government electronic platform. The variables used are qualitative variables and were measured according to the Likert scale (1–5 estimation, from 1–strongly disagree to 5–strongly agree). Each of the main variables is explained and measured through the evaluation of three to five explanatory questions. Through the SPSS program, cluster analysis was used to evaluate the main variables. By analyzing the collected data, it turns out that there is an obvious increase in the number of public services offered, as well as the perception of citizens for the e-services provided by the government platform.\"","PeriodicalId":45832,"journal":{"name":"Transylvanian Review of Administrative Sciences","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42332544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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