The multi-level location routing problem (MLLRP) is an extension of the capacitated location routing problem (CLRP). MLLRPs are considered a class of combinatorial optimization problems that arise in transportation applications, such as agricultural logistic planning. Along with concerns regarding the environmental harmfulness, recent studies have considered “green” logistics. This paper addressed a low environmental impact model for MLLRP by considering characteristics, emissions, and traffic congestion that have not appeared in the recent literature. The mathematical model was formulated to deal with a reverse flow problem, which was a real case that occurs in Thailand agriculture. We developed a hybrid metaheuristic algorithm to solve the MLLRP by integrating a variable neighborhood search (VNS) with an adaptive large neighborhood search (ALNS). The experimental results shown that the hybrid algorithm had clear advantages in the time consumption and quality of the solution. The extended study indicated that the proposed algorithm obtained competitive results compared with the previously published methods. The proposed practice is useful not only for the agricultural industry but also for other industries.
{"title":"Solving the multi-level location routing problem considering the environmental impact using a hybrid metaheuristic","authors":"Chalermchat Theeraviriya, Kitchanut Ruamboon, Natthanan Praseeratasang","doi":"10.1177/18479790211017353","DOIUrl":"https://doi.org/10.1177/18479790211017353","url":null,"abstract":"The multi-level location routing problem (MLLRP) is an extension of the capacitated location routing problem (CLRP). MLLRPs are considered a class of combinatorial optimization problems that arise in transportation applications, such as agricultural logistic planning. Along with concerns regarding the environmental harmfulness, recent studies have considered “green” logistics. This paper addressed a low environmental impact model for MLLRP by considering characteristics, emissions, and traffic congestion that have not appeared in the recent literature. The mathematical model was formulated to deal with a reverse flow problem, which was a real case that occurs in Thailand agriculture. We developed a hybrid metaheuristic algorithm to solve the MLLRP by integrating a variable neighborhood search (VNS) with an adaptive large neighborhood search (ALNS). The experimental results shown that the hybrid algorithm had clear advantages in the time consumption and quality of the solution. The extended study indicated that the proposed algorithm obtained competitive results compared with the previously published methods. The proposed practice is useful not only for the agricultural industry but also for other industries.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"45 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87899937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1177/18479790211004007
S. Nayak, Debasish Jena, S. Patnaik
The present research is inclined to study the relationship between two important forms of “Contract” in employment relations, psychological contract and knowledge contract, and job outcomes, i.e. employee retention and employee satisfaction. For this purpose, the data were collected from 268 employees working in the IT sector from North India. The results suggest the mediating impact of the psychological contract in the relationship between knowledge contract and job outcomes. Besides, this study develops a theoretical model that establishes the relationship between knowledge sharing and knowledge integration that plays a major role in employee satisfaction as well as retention of employees in the organization.
{"title":"Mediation framework connecting knowledge contract, psychological contract, employee retention, and employee satisfaction: An empirical study","authors":"S. Nayak, Debasish Jena, S. Patnaik","doi":"10.1177/18479790211004007","DOIUrl":"https://doi.org/10.1177/18479790211004007","url":null,"abstract":"The present research is inclined to study the relationship between two important forms of “Contract” in employment relations, psychological contract and knowledge contract, and job outcomes, i.e. employee retention and employee satisfaction. For this purpose, the data were collected from 268 employees working in the IT sector from North India. The results suggest the mediating impact of the psychological contract in the relationship between knowledge contract and job outcomes. Besides, this study develops a theoretical model that establishes the relationship between knowledge sharing and knowledge integration that plays a major role in employee satisfaction as well as retention of employees in the organization.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"35 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86878992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1177/18479790211030851
Md Nazmul Hasan Suman, Nagib MD Sarfaraj, Fuad Ahmed Chyon, Md Rafiul Islsm Fahim
The furniture industry is growing to a great extent in Bangladesh. Many market researchers believe that the industry has enormous potentiality. However, the expansion of this industry may face complexities within a few years. Due to the wrong selection of facilities, many organizations failed to earn profit as expected. It also needs a large investment. Selecting a suitable place for a new facility is going to be the biggest question of upcoming years. This study aimed to analyze Bangladesh’s furniture industry, address the facility location problem, and provide a constructive solution to the decision-makers. In this study, seven criteria were considered: availability of raw materials, transportations, skilled labor, proximity to customers, energy availability, economic zone facility, and environmental impact, and five ideal locations or alternatives: Khulna, Chattogram, Bogura, Gazipur, and Manikganj. Thirty-four experts took part in the survey to analyze the significant criteria for selecting a furniture industry’s facility location and alternatives or potential locations for the facility. The Analytical Hierarchy Process (AHP) and Fuzzy AHP methods (FAHP), two MCDM techniques, were used to analyze the data set. A sensitivity analysis was done to determine the model’s robustness for any critical changes in the real world. The result showed that ‘energy availability is the most significant criterion to select a facility location for the furniture industry, where it got 35.1% criteria weight in AHP and 33.9% in FAHP. ‘Chattogram’ was selected as the most suitable place containing 33.74% normalized weight in AHP and 33.81% normalized weight in FAHP.
{"title":"Facility location selection for the furniture industry of Bangladesh: Comparative AHP and FAHP analysis","authors":"Md Nazmul Hasan Suman, Nagib MD Sarfaraj, Fuad Ahmed Chyon, Md Rafiul Islsm Fahim","doi":"10.1177/18479790211030851","DOIUrl":"https://doi.org/10.1177/18479790211030851","url":null,"abstract":"The furniture industry is growing to a great extent in Bangladesh. Many market researchers believe that the industry has enormous potentiality. However, the expansion of this industry may face complexities within a few years. Due to the wrong selection of facilities, many organizations failed to earn profit as expected. It also needs a large investment. Selecting a suitable place for a new facility is going to be the biggest question of upcoming years. This study aimed to analyze Bangladesh’s furniture industry, address the facility location problem, and provide a constructive solution to the decision-makers. In this study, seven criteria were considered: availability of raw materials, transportations, skilled labor, proximity to customers, energy availability, economic zone facility, and environmental impact, and five ideal locations or alternatives: Khulna, Chattogram, Bogura, Gazipur, and Manikganj. Thirty-four experts took part in the survey to analyze the significant criteria for selecting a furniture industry’s facility location and alternatives or potential locations for the facility. The Analytical Hierarchy Process (AHP) and Fuzzy AHP methods (FAHP), two MCDM techniques, were used to analyze the data set. A sensitivity analysis was done to determine the model’s robustness for any critical changes in the real world. The result showed that ‘energy availability is the most significant criterion to select a facility location for the furniture industry, where it got 35.1% criteria weight in AHP and 33.9% in FAHP. ‘Chattogram’ was selected as the most suitable place containing 33.74% normalized weight in AHP and 33.81% normalized weight in FAHP.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"6 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80779675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1177/18479790211007624
Yao-Te Tsai, Rivo Giovanni Lasminar
To maintain competitiveness, businesses need to upgrade their operational performance and financial performance more efficiently and effectively in order to control uncertainty and costs. The purposes of the study are to (1) investigate the relationship between three dimensions, namely integration, flexibility, and performance; and (2) examine the mediating effects of supply chain flexibility. This research collected annual reports from the Indonesian basic and chemical industry from 2014 to 2017. Content analysis was used to extract information from companies’ annual reports, and hierarchical analysis examined the hypotheses. The results show that external information integration positively influences both reactive and proactive flexibility. Furthermore, proactive flexibility significantly affects financial performance and operational performance. Moreover, both reactive and proactive flexibility have positive mediating effects on the connection between external information integration and operational performance. Lastly, reactive flexibility positively mediates external information integration’s effect on financial performance. As the market has been becoming more competitive, this study provides important insights for decision-makers. This study contributes to the knowledge of the Indonesian basic and chemical supply chain by considering both financial and operational performance, especially as these performance indexes measure different dimensions.
{"title":"Proactive and reactive flexibility: How does flexibility mediate the link between supply chain information integration and performance?","authors":"Yao-Te Tsai, Rivo Giovanni Lasminar","doi":"10.1177/18479790211007624","DOIUrl":"https://doi.org/10.1177/18479790211007624","url":null,"abstract":"To maintain competitiveness, businesses need to upgrade their operational performance and financial performance more efficiently and effectively in order to control uncertainty and costs. The purposes of the study are to (1) investigate the relationship between three dimensions, namely integration, flexibility, and performance; and (2) examine the mediating effects of supply chain flexibility. This research collected annual reports from the Indonesian basic and chemical industry from 2014 to 2017. Content analysis was used to extract information from companies’ annual reports, and hierarchical analysis examined the hypotheses. The results show that external information integration positively influences both reactive and proactive flexibility. Furthermore, proactive flexibility significantly affects financial performance and operational performance. Moreover, both reactive and proactive flexibility have positive mediating effects on the connection between external information integration and operational performance. Lastly, reactive flexibility positively mediates external information integration’s effect on financial performance. As the market has been becoming more competitive, this study provides important insights for decision-makers. This study contributes to the knowledge of the Indonesian basic and chemical supply chain by considering both financial and operational performance, especially as these performance indexes measure different dimensions.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"154 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77442101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1177/18479790211020530
F. Reyes-Santías, I. Barrachina-Martínez, D. Vivas-Consuelo
Application of the Flusurge 2.0 methodology to predict the needs of conventional hospital treatment, intensive care, and respiratory support resources as a consequence of coronavirus disease (COVID-19) in several countries. Different countries of the following continents have been selected: Europe, Asia, Africa, North America, South America, and Oceania. Variables: Total population and age distribution; Number of COVID19 infections; Number of deaths from COVID19; Number of non-ICU hospital beds; Number of ICU beds; Number of ventilators. Method: The proposed possible scenario planning is based on the application of FluSurge 2.0 Software, developed by The Johns Hopkins Center for Health Security (CHS/CDC). Saturation of conventional hospitalization is expected in India, Uganda, Nepal, and Haiti; there is a forecast of saturation for ICU beds in all sample countries except Turkey. Ventilator saturation is expected in all countries of the sample except Argentina, Austria, Brazil, France, United Kingdom, Japan, South Korea, Norway, Poland, Turkey and the USA. The model shows, for a percentage greater than 50% of the countries, difficulties related to the saturation of their ICU units, and the use of ventilators.
{"title":"Predictions of FluSurge 2.0 methodology on hospital utilization during the Covid-19 outbreaks in several countries","authors":"F. Reyes-Santías, I. Barrachina-Martínez, D. Vivas-Consuelo","doi":"10.1177/18479790211020530","DOIUrl":"https://doi.org/10.1177/18479790211020530","url":null,"abstract":"Application of the Flusurge 2.0 methodology to predict the needs of conventional hospital treatment, intensive care, and respiratory support resources as a consequence of coronavirus disease (COVID-19) in several countries. Different countries of the following continents have been selected: Europe, Asia, Africa, North America, South America, and Oceania. Variables: Total population and age distribution; Number of COVID19 infections; Number of deaths from COVID19; Number of non-ICU hospital beds; Number of ICU beds; Number of ventilators. Method: The proposed possible scenario planning is based on the application of FluSurge 2.0 Software, developed by The Johns Hopkins Center for Health Security (CHS/CDC). Saturation of conventional hospitalization is expected in India, Uganda, Nepal, and Haiti; there is a forecast of saturation for ICU beds in all sample countries except Turkey. Ventilator saturation is expected in all countries of the sample except Argentina, Austria, Brazil, France, United Kingdom, Japan, South Korea, Norway, Poland, Turkey and the USA. The model shows, for a percentage greater than 50% of the countries, difficulties related to the saturation of their ICU units, and the use of ventilators.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"49 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80787579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1177/18479790211023617
B. Adeyemi, Akinola Ogbeyemi, Wenjun Zhang
Negative labor cost variance (NLCV) is an important problem in many manufacturing companies today. NLCV refers to the situation that expected or standard costs are less than actual labor costs in production. Management of NLCV, including the identification of causes for NLCV and the elimination or significant reduction of NLCV, is the topic discussed in this paper. The question studied in this paper is thus: what is an effective methodology in the environment of strong privacy protection to identify causes for NLCV and to significantly reduce it? The study presented in this paper proposed a methodology by combining a simple motion measurement (stopwatch), lean analysis techniques, and historical data review to study the NLCV problem. A case study was taken on a particular company called ABC to test the effectiveness of this methodology. Specifically, the result of the study revealed that (1) the employees in ABC waited for one reason or the other for almost 5 h (idle time) in a 16-h daily operation period (2 shifts running at 8 h each), which accounts for 32% of the total productive time, and (2) the elimination of the waiting time or idle time over the years concerned could account for 83% of all identified wastes in ABC. Through this case study, the effectiveness of the proposed methodology was demonstrated and the applicability of the proposed methodology was also implied.
{"title":"Combining simple motion measurement, lean analysis technique and historical data review for countering negative labor cost variance: A case study","authors":"B. Adeyemi, Akinola Ogbeyemi, Wenjun Zhang","doi":"10.1177/18479790211023617","DOIUrl":"https://doi.org/10.1177/18479790211023617","url":null,"abstract":"Negative labor cost variance (NLCV) is an important problem in many manufacturing companies today. NLCV refers to the situation that expected or standard costs are less than actual labor costs in production. Management of NLCV, including the identification of causes for NLCV and the elimination or significant reduction of NLCV, is the topic discussed in this paper. The question studied in this paper is thus: what is an effective methodology in the environment of strong privacy protection to identify causes for NLCV and to significantly reduce it? The study presented in this paper proposed a methodology by combining a simple motion measurement (stopwatch), lean analysis techniques, and historical data review to study the NLCV problem. A case study was taken on a particular company called ABC to test the effectiveness of this methodology. Specifically, the result of the study revealed that (1) the employees in ABC waited for one reason or the other for almost 5 h (idle time) in a 16-h daily operation period (2 shifts running at 8 h each), which accounts for 32% of the total productive time, and (2) the elimination of the waiting time or idle time over the years concerned could account for 83% of all identified wastes in ABC. Through this case study, the effectiveness of the proposed methodology was demonstrated and the applicability of the proposed methodology was also implied.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"65 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78588559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pakzad Fadel Saleh, B. Ali, Shwana Akoi, Balen Najmalddin, Roza Shorish Ali, G. Anwar
{"title":"Factors affecting the Success of Female Entrepreneurs in Kurdistan","authors":"Pakzad Fadel Saleh, B. Ali, Shwana Akoi, Balen Najmalddin, Roza Shorish Ali, G. Anwar","doi":"10.22161/IJEBM.5.2.5","DOIUrl":"https://doi.org/10.22161/IJEBM.5.2.5","url":null,"abstract":"","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"100 6 1","pages":"44-64"},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85448556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1177/18479790211024131
G. Nota, D. Peluso, A. Lazo
Facility management is an evolving discipline that has received attention from both professionals and researchers in recent years. Modern facility management considers various interests related to material resources, and among others, social and environmental interests. An important opportunity for the improvement of this discipline derives from the introduction of Industry 4.0 technologies for the management of material resources. In this paper, we shall study the problem of industrial facility management, an area with important economic implications. Starting from a facility management model for the maintenance of industrial assets, we develop a general approach to maintenance based on the Internet of Things and Cyber-Physical Systems, which allows us to reason about the implementation of an effective Organisational Facility Management Unit. The objective is the continuous improvement of maintenance activities, from which also derives the improvement of the production process performance.
{"title":"The contribution of Industry 4.0 technologies to facility management","authors":"G. Nota, D. Peluso, A. Lazo","doi":"10.1177/18479790211024131","DOIUrl":"https://doi.org/10.1177/18479790211024131","url":null,"abstract":"Facility management is an evolving discipline that has received attention from both professionals and researchers in recent years. Modern facility management considers various interests related to material resources, and among others, social and environmental interests. An important opportunity for the improvement of this discipline derives from the introduction of Industry 4.0 technologies for the management of material resources. In this paper, we shall study the problem of industrial facility management, an area with important economic implications. Starting from a facility management model for the maintenance of industrial assets, we develop a general approach to maintenance based on the Internet of Things and Cyber-Physical Systems, which allows us to reason about the implementation of an effective Organisational Facility Management Unit. The objective is the continuous improvement of maintenance activities, from which also derives the improvement of the production process performance.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"21 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90657952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.20472/bm.2021.9.2.004
Pavel Rezabek
: This article discusses the decision of the Czech National Bank from November 2013 to use the exchange rate as an additional monetary policy instrument from the point of view of one the Board members present in the monetary policy meeting under discussion. Even a few years after the end of the intervention regime, it is impossible to objectively assess all the advantages and disadvantages and future risks of this step. The goal of this article is not to provide a systematic analysis of the impact of FX interventions, but to reflect on some of their controversial or risky aspects in view of the global economic development.
{"title":"ADOPTION OF THE FX COMMITMENT IN THE CZECH REPUBLIC: SOME REFLECTIONS OF THE INSIDER","authors":"Pavel Rezabek","doi":"10.20472/bm.2021.9.2.004","DOIUrl":"https://doi.org/10.20472/bm.2021.9.2.004","url":null,"abstract":": This article discusses the decision of the Czech National Bank from November 2013 to use the exchange rate as an additional monetary policy instrument from the point of view of one the Board members present in the monetary policy meeting under discussion. Even a few years after the end of the intervention regime, it is impossible to objectively assess all the advantages and disadvantages and future risks of this step. The goal of this article is not to provide a systematic analysis of the impact of FX interventions, but to reflect on some of their controversial or risky aspects in view of the global economic development.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"35 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74552171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-01DOI: 10.1177/18479790211010125
J. Mo, A. Caporaso
Major assets such as buildings, infrastructure and defence systems are long term investments that require many outsourced sustainment activities to maintain satisfactory performances over their service life. When multiplied by the number of years that the sustainment is planned to be undertaken, the contracting cost is high. Many business processes are established to govern these asset sustainment activities and eventually become the source of inefficiency. This paper analyses the performance of these processes using a performance driven approach. Combined with input data of requests for engineering change in similar assets, this paper evaluates a new business process redesigned from an existing process to achieve significant savings in total cost of ownership as well as improving other non-financial performance indicators.
{"title":"Simulation analysis of engineering business process in asset sustainment activities based on total cost of ownership","authors":"J. Mo, A. Caporaso","doi":"10.1177/18479790211010125","DOIUrl":"https://doi.org/10.1177/18479790211010125","url":null,"abstract":"Major assets such as buildings, infrastructure and defence systems are long term investments that require many outsourced sustainment activities to maintain satisfactory performances over their service life. When multiplied by the number of years that the sustainment is planned to be undertaken, the contracting cost is high. Many business processes are established to govern these asset sustainment activities and eventually become the source of inefficiency. This paper analyses the performance of these processes using a performance driven approach. Combined with input data of requests for engineering change in similar assets, this paper evaluates a new business process redesigned from an existing process to achieve significant savings in total cost of ownership as well as improving other non-financial performance indicators.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"433 ","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/18479790211010125","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72427016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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