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The four-phase team adaptation process: a first empirical investigation 四阶段团队适应过程:第一次实证研究
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-11-04 DOI: 10.1108/tpm-01-2020-0007
Eleni Georganta, Katharina G. Kugler, J. Reif, F. Brodbeck
PurposeSeveral theoretical models have been developed to describe the process of successful team adaptation. Testing the models through empirical research is lacking. This study aims to empirically examine the way teams adapt to unexpected or novel circumstances and investigate the four-phase team adaptation process (i.e. situation assessment → plan formulation → plan execution → team learning), as proposed by Rosen et al. (2011).Design/methodology/approachTo test the positive relationship between the four team adaptation phases and their suggested sequence, a cross-sectional field study was conducted. Data were collected from 23 teams participating during an 8-week team project.FindingsResults from random intercept models confirmed that the team adaptation process consisted of four phases that were positively related to each other. As expected, plan formulation mediated the positive relationship between situation assessment and plan execution. However, team learning was independently related to all three previous phases, and not only to situation assessment as theory suggests.Originality/valueTo the best of the authors’ knowledge, the present study is one of the first attempts to test the theoretical model of the team adaptation process presented by Rosen et al. (2011). Findings illustrated that the team adaptation process is not a simple four-phase sequence, but it constitutes four dynamic phases that are strongly interrelated to each other.
为了描述成功的团队适应过程,已经建立了几个理论模型。缺乏通过实证研究对模型进行检验。本研究旨在实证检验团队适应意外或新情况的方式,并研究Rosen等人(2011)提出的四阶段团队适应过程(即情况评估→计划制定→计划执行→团队学习)。设计/方法/方法为了检验四个团队适应阶段与其建议的顺序之间的正相关关系,进行了横断面实地研究。在为期8周的团队项目中,从23个团队中收集数据。随机截距模型的结果证实了团队适应过程由四个相互正相关的阶段组成。正如预期的那样,计划制定在情境评估与计划执行之间起到了正向中介作用。然而,团队学习与前三个阶段都是独立相关的,而不仅仅是理论所认为的情境评估。原创性/价值据作者所知,本研究是第一次尝试检验Rosen等人(2011)提出的团队适应过程理论模型。研究结果表明,团队适应过程不是一个简单的四阶段序列,而是由四个相互密切相关的动态阶段组成。
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引用次数: 1
Collective orientation and its implications for coordination and team performance in interdependent work contexts 在相互依赖的工作环境中,集体取向及其对协调和团队绩效的影响
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-10-26 DOI: 10.1108/tpm-03-2020-0020
V. Hagemann, Greta Ontrup, A. Kluge
PurposeThis paper aims to explore the influence of collective orientation (CO) on coordination and team performance for interdependently working teams while controlling for person-related and team variables.Design/methodology/approachA total of 58 two-person-teams participated in a simulation-based firefighting task. The laboratory study took 2 h for each team. The effects of CO in tasks of increasing complexity were investigated under the consideration of control variables, and the relations between CO, coordination and team performance were assessed using a multivariate latent growth curve modeling approach and by estimating indirect effects in simple mediation models.FindingsTeam members high on CO performed significantly better than low-scoring members. The effect of CO on team performance was independent from an increasing task complexity, whereas the effect of CO on coordination was not. The effect of CO on team performance was mediated by coordination within the team, and the positive relation between CO and performance persists when including group efficacy into the model.Research limitations/implicationsAs CO is a modifiable person-related variable and important for effective team processes, additional research on factors influencing this attitude during work is assumed to be valuable.Practical implicationsCO is especially important for highly interdependently working teams in high-risk-organizations such as the fire service or nuclear power plants, where errors lead to severe consequences for human beings or the environment.Originality/valueNo other studies showed the importance of CO for coordination and team performance while considering teamwork-relevant variables and the interdependence of work.
目的本文旨在探讨在控制个人相关变量和团队变量的同时,集体取向(CO)对相互依赖的工作团队的协调和团队绩效的影响。设计/方法/方法共有58个双人小组参与了基于模拟的消防任务。每个小组的实验室研究耗时2小时。在考虑控制变量的情况下,研究了CO在复杂性增加任务中的影响,并使用多变量潜在增长曲线建模方法和简单中介模型中的间接影响估计来评估CO、协调和团队绩效之间的关系。FindingsCO得分高的团队成员表现明显好于得分低的团队成员。CO对团队绩效的影响与任务复杂性的增加无关,而CO对协调的影响则不然。CO对团队绩效的影响是通过团队内部的协调来调节的,当将团队效能纳入模型时,CO与绩效之间的正相关关系仍然存在。研究局限性/含义由于CO是一个可修改的与人相关的变量,对有效的团队过程很重要,因此对工作中影响这种态度的因素进行额外的研究被认为是有价值的。实际意义CO对于消防或核电站等高风险组织中高度相互依赖的工作团队来说尤其重要,因为这些组织中的错误会给人类或环境带来严重后果。独创性/价值在考虑团队合作相关变量和工作的相互依存性时,没有其他研究表明CO对协调和团队绩效的重要性。
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引用次数: 8
Creative problem-solving techniques, paradigm shift and team performance 创造性的解决问题的技巧,模式转换和团队绩效
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-09-17 DOI: 10.1108/TPM-06-2020-0049
T. Proctor
This paper aims to consider why creative problem-solving techniques may not always produce useful results and sets out to explain why this might be and what steps should be taken to avoid it happening. The paper provides an understanding of how different creative problem-solving techniques are best suited to gaining insights into problems requiring different degrees of paradigm shift. It argues that team members’ personalities and thinking styles and team composition should be taken into account when using the techniques. It examines the role the facilitator plays in planning and conducting the ideation process.,The paper provides simple illustrations of some of the creative problem-solving techniques. It reviews relevant literature and argues how individual differences of team members along with team composition can influence team performance in using the creative problem-solving techniques.,Personality, thinking styles and learning styles are relevant to the effective use of creative problem-solving techniques. Team composition, team motivation and mood factors should also be taken into account. The facilitator is key in ensuring the efficacy of the problem-solving process.,This paper will be helpful to academics who study creative problem-solving as well as informing management practitioners and trainers about the procedures and potential pitfalls to avoid.
本文旨在考虑为什么创造性解决问题的技术可能并不总是产生有用的结果,并着手解释为什么这可能是,应该采取什么步骤来避免它的发生。本文提供了不同的创造性问题解决技术如何最适合于获得对需要不同程度的范式转换的问题的见解的理解。在使用这些技术时,应考虑到团队成员的个性和思维方式以及团队组成。它审查促进者在规划和执行构思过程中所起的作用。本文提供了一些创造性的解决问题的技巧的简单插图。它回顾了相关文献,并论证了团队成员的个体差异以及团队组成如何影响使用创造性问题解决技术的团队绩效。个性、思维方式和学习方式与创造性解决问题技巧的有效使用有关。团队组成、团队动机和情绪因素也应考虑在内。促进者是确保问题解决过程有效性的关键。本文将有助于研究创造性解决问题的学者,并告知管理从业者和培训师有关程序和潜在的陷阱,以避免。
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引用次数: 6
Scale development and validation of shared mental models of information and communication technology (ICT SMM) 信息和通信技术共享心理模型的规模开发和验证
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-09-04 DOI: 10.1108/tpm-03-2020-0025
Rebecca Müller, C. Antoni
Virtual teams are on the rise and many companies are implementing them to compete for the most talented experts. However, the use of information and communication technology (ICT), on which virtual teams depend, often ends in communication chaos. Research has shown that shared mental models (SMM), which are knowledge structures on team level, enhance team communication. In teams, which use ICTs, shared mental models of ICTs (ICT SMM) seem to be important. However, few studies that investigated ICT SMM have used different measurements that restrict their generalization. The purpose of this study is to define ICT SMM as well as develop and validate an ICT SMM scale.,This study used a cross-sectional questionnaire in two different samples (N1 = 117 students and N2 = 165 employees).,The results of item and factor analyses indicated that ICT SMM contain at least two facets, ICT functionalities and task-specific ICT use and are distinct from teamwork, taskwork and temporal SMM. The ICT SMM scale reached good validity and reliability. On an individual level, ICT SMM were positively associated with perceived team performance and coordination and negatively with ineffective communication, workload and frustration.,Future research using teams as sample to validate the ICT SMM scale seems to be promising.,To the best of authors’ knowledge, this is the first study that developed and validated a rating scale to measure SMM of ICT in different samples.
虚拟团队正在兴起,许多公司都在实施虚拟团队,以争夺最有才华的专家。然而,虚拟团队所依赖的信息和通信技术的使用往往以通信混乱告终。研究表明,共享心理模型是团队层面的知识结构,可以增强团队沟通。在使用信通技术的团队中,共享信通技术的心理模型(信通技术SMM)似乎很重要。然而,研究ICT SMM的研究很少使用不同的测量方法来限制其推广。本研究的目的是定义ICT SMM,并开发和验证ICT SMM量表。,本研究在两个不同的样本(N1=117名学生和N2=165名员工)中使用了横断面问卷。,项目和因素分析结果表明,信通技术SMM至少包含两个方面,即信通技术功能和特定任务的信通技术使用,与团队合作、任务工作和时间SMM不同。ICT SMM量表具有良好的信度和有效性。在个人层面上,ICT SMM与感知到的团队表现和协调呈正相关,与无效沟通、工作量和挫折负相关。,未来使用团队作为样本来验证ICT SMM量表的研究似乎很有希望。,据作者所知,这是第一项开发并验证评级量表来测量不同样本中ICT的SMM的研究。
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引用次数: 5
Empirical perspectives of transactive memory systems: a meta-analysis 交互记忆系统的经验观点:一个元分析
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-08-13 DOI: 10.1108/tpm-05-2020-0036
Zikai Zhou, P. Pazos
The purpose of this study is to synthesize the previous empirical studies on transactive memory systems (TMS) through a meta-analytical approach and test the proposed model for the relationships between TMS and different types of team outcomes.,TMS refers to shared memory systems developed among a group of people for encoding, storage and retrieval of their different knowledge domains. They have been widely used in group or organization settings to describe the cumulative knowledge in a group of multi-disciplinary experts. Previous literature suggests TMS as a critical concept for explaining group performance, but few studies were conducted to integrate the literature findings to identify the relationships between TMS and team outcomes.,The findings suggest that TMS is more strongly linked to affective outcomes than behavioral or performance outcomes. In addition, the authors find that the specific operationalization of TMS does not affect the relationship between TMS and team outcomes. There was not enough support for significant effects of group size and research setting on the relationships between TMS and team outcomes, which indicates that both laboratory and field studies have similar potential to generate valuable results for the research of TMS.,This study contributes to the body of knowledge on team effectiveness by investigating the links between TMS and team effectiveness through a broad definition of outcomes that include tangible constructs, such as performance, as well as behavioral and affective outcomes. By exploring the relationships through this broad conceptualization of team effectiveness, the authors can better understand the particular effects of TMS on different key aspects used to determine success in teams.
本研究的目的是通过荟萃分析方法综合以往关于交互记忆系统(TMS)的实证研究,并检验所提出的TMS与不同类型团队结果之间的关系模型。经颅磁刺激是指在一群人之间开发的共享记忆系统,用于编码、存储和检索他们不同的知识领域。它们已被广泛应用于团体或组织环境中,以描述一组多学科专家的累积知识。先前的文献认为经颅刺激是解释团队绩效的一个关键概念,但很少有研究将文献发现整合起来,以确定经颅刺激与团队绩效之间的关系。研究结果表明,与行为或表现结果相比,经颅磁刺激与情感结果的联系更为紧密。此外,作者发现TMS的具体操作化并不影响TMS与团队结果的关系。小组规模和研究环境对经颅磁刺激与团队结果之间关系的显著影响没有足够的支持,这表明实验室研究和现场研究都具有类似的潜力,可以为经颅磁刺激研究产生有价值的结果。本研究通过对结果的广泛定义(包括有形结构,如绩效,以及行为和情感结果)来调查TMS与团队有效性之间的联系,从而为团队有效性的知识体系做出了贡献。通过对团队有效性这一广泛概念的探索,作者可以更好地理解经颅磁刺激对决定团队成功的不同关键方面的特殊影响。
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引用次数: 6
Impact of team design and technical factors on team cohesion 团队设计和技术因素对团队凝聚力的影响
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-08-10 DOI: 10.1108/tpm-03-2020-0022
Chitra Dey, M. Ganesh
Based on the interpersonal interaction perspective of team cohesion, this study aims to examine the effects of team boundedness, formal coordination and organization tenure diversity on both task and social cohesion. The authors test for the interaction effect of organization tenure diversity on the relationships between the independent variables and the dimensions of team cohesion.,Data was collected from 111 software development teams and aggregated to the team level. Common latent factor test for common method bias showed no significant bias. Structural equation modelling (SEM) was used to test all the hypotheses.,SEM results show that team boundedness and formal coordination have positive and significant association with both dimensions of team cohesion. Formal coordination was found to be a stronger positive predictor for task cohesion than for social cohesion. Organization tenure diversity was found to be a stronger negative predictor for social cohesion than for task cohesion. Organization tenure diversity in the team moderates the relationship between formal coordination and task cohesion.,The data was collected using a cross-sectional design. However, the authors have mitigated the effect of common method variance by adopting both procedural and statistical methods.,This paper expands extant literature by examining the antecedents of two important components of team cohesion, task and social cohesion. The authors proposed and found that the independent variables have different impacts on task and social cohesion. This study furthers both theory and practice by considering team boundedness as a variable of interest and its impact on internal team dynamics.
基于团队凝聚力的人际互动视角,本研究旨在探讨团队边界性、形式协调性和组织任期多样性对任务和社会凝聚力的影响。作者检验了组织任期多样性对自变量与团队凝聚力维度之间关系的交互效应。,数据从111个软件开发团队收集,并汇总到团队级别。共同方法偏倚的共同潜在因素检验无显著偏倚。采用结构方程模型(SEM)对所有假设进行检验。结果表明,团队边界性和形式协调对团队凝聚力的两个维度都有显著的正向影响。形式协调被发现是一个更强的正向预测任务凝聚力比社会凝聚力。组织任期多样性对社会凝聚力的负向预测强于对任务凝聚力的负向预测。团队中的组织任期多样性调节了形式协调与任务凝聚力之间的关系。采用横断面设计收集数据。然而,作者通过采用程序和统计方法减轻了共同方法方差的影响。本文通过研究团队凝聚力的两个重要组成部分——任务和社会凝聚力的前因式来扩展现有的文献。作者提出并发现自变量对任务和社会凝聚力有不同的影响。本研究将团队有界性作为兴趣变量及其对团队内部动态的影响,进一步深化了理论和实践。
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引用次数: 8
Team implicit coordination based on transactive memory systems 基于事务记忆系统的团队内隐协调
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-08-10 DOI: 10.1108/tpm-03-2020-0024
Kengo Nawata, H. Yamaguchi, Mika Aoshima
This study aims to examine how daily communication and transactive memory systems (TMSs) promote implicit team coordination, meaning when team members cooperate smoothly without engaging in explicit communication, in organizations. In TMSs, members share knowledge of who-knows-what with one another.,A survey was conducted with 216 teams consisting of 1,545 people in three organizations. The relationships among daily communication, TMSs and implicit coordination in the survey data and in team performance were analyzed using multi-level structural equation modeling.,Results confirmed a significant influence process model in which “daily communication → TMS → implicit coordination → team performance” at the team level. Therefore, as hypothesized, implicit coordination is positively related to team performance and daily communication has a positive relationship with implicit coordination through mediation by TMSs.,This study demonstrated the evidence of the relation between implicit coordination, TMS, team performance in organizational settings by using multi-level structural equation modeling.
本研究旨在研究日常沟通和事务记忆系统(TMS)如何促进组织中的内隐团队协调,即当团队成员在没有进行外显沟通的情况下顺利合作时。在TMS中,成员之间共享谁知道什么的知识。,对三个组织的216个小组(1545人)进行了调查。采用多层次结构方程模型分析了调查数据中的日常沟通、TMS和内隐协调与团队绩效之间的关系。,结果证实了一个显著的影响过程模型,其中“日常沟通→ TMS→ 隐含协调→ 团队绩效”。因此,假设内隐协调与团队绩效呈正相关,日常沟通通过TMS的中介与内隐协调呈正相关。,本研究采用多层次结构方程模型,证明了组织环境中内隐协调、TMS和团队绩效之间的关系。
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引用次数: 5
Perceptions of HPWS and performance: cross-level effects of team psychological contracts HPWS认知与绩效:团队心理契约的跨层次效应
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-08-04 DOI: 10.1108/tpm-05-2020-0035
F. Schreuder, R. Schalk, Saša Batistič
Purpose: This present study aims to examine how experiences of high-performance work systems (HPWS) in work teams affect employee’s work attitudes and performance. At the team level, the study explored the role of supervisory support in the relationship experienced HPWS -team performance. In explaining employee attitudes and behaviours at the individual level, such as organisational citizenship behaviour (OCB), the study adopted a psychological contract approach. Design/methodology/approach: The moderating role of supervisory support was investigated at the team level while exploring mediation effects of psychological contract beliefs in work teams in cross-level relationships with individual attitudes and behaviours. Findings: Results indicate partial mediation of fulfilment of psychological contracts in work teams in the experienced HPWS-OCB relationship. At the team level, supervisory support perceptions moderate the effects of shared experiences of HPWS on product and service innovation in work teams. Originality/value: The focus on the employee perspective of HPWS, the factor-analytic approach of measuring HPWS experiences and the role of team psychological contracts in employee attitudes and behaviours represent the main contributions of this study to HR research
目的:本研究旨在检验工作团队中的高性能工作系统(HPWS)体验如何影响员工的工作态度和绩效。在团队层面,本研究探讨了监督支持在HPWS团队绩效关系中的作用。在解释员工个人层面的态度和行为,如组织公民行为(OCB)时,该研究采用了心理契约方法。设计/方法/方法:在团队层面调查监督支持的调节作用,同时探索心理契约信念在工作团队中与个人态度和行为的跨层面关系中的中介作用。研究结果:结果表明,在经验丰富的HPWS-OCB关系中,工作团队的心理契约履行存在部分中介作用。在团队层面,监督支持的认知调节了HPWS共享经验对工作团队产品和服务创新的影响。独创性/价值:关注HPWS的员工视角、衡量HPWS体验的因素分析方法以及团队心理契约在员工态度和行为中的作用,是本研究对人力资源研究的主要贡献
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引用次数: 4
Linking professional capital with facilitating in school teams 将专业资本与促进校内团队联系起来
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-07-24 DOI: 10.1108/tpm-12-2019-0114
A. Mac, K. Albertsen
The project “Public schools in change – collaboration as a resource” was aimed to strengthen professional capital (social- human- and decision-capital) in public schools and as a part of this to strengthen collaboration within teams. The purpose of this paper is to focus on the approach of linking development of professional capital to the development of team competence through facilitating and discuss the adequacy of the methods used to fulfil the purpose.,This study was designed as a multiple case intervention implemented at four worksites. It was organized as a course consisting of four sessions among 15–20 team coordinators from each school unit. The research group provided insights and methods to increase the team’s ability to manage tasks and cooperate.,Based on observations of team meetings, the study provides a discussion on the usefulness of the approach of linking team competence and professional capital. Both at theoretical and practical levels, the study finds it is meaningful to combine facilitating as methods to ensure the creation of value in organizational teamwork, in general, with the concept of professional capital pointing on the quality of the core task and particularly developed within an educational context.,The study provide a presentation of two theoretical frameworks and a discussion of the adequacy of linking these frameworks to the development of team competences in a school context.,The study suggests that organizations and educational institutions (of teachers, physicians, and social workers) may benefit from linking professional capital and facilitating and thereby provide employees and students training in professional collaboration.,In a still more complex society, collaboration is crucial. The study suggests ways to improve collaboration, quality of the core task along with the relational dimensions in the psychosocial work environment.,Development of professional capital through increased team competences and facilitating skills represents a new and promising approach with theoretical as well as practical implications within a school context. Indeed, not only school teams but also teams in other organizations dealing with social- task- and contextual complexity can benefit from the insights and experiences of this study.
“变革中的公立学校——作为资源的合作”项目旨在加强公立学校的专业资本(社会、人力和决策资本),并作为该项目的一部分加强团队内部的合作。本文的目的是通过促进和讨论用于实现这一目的的方法的充分性,重点关注将专业资本的发展与团队能力的发展联系起来的方法。本研究设计为在四个工作场所实施的多病例干预。该课程分为四期,由每个学校单位的15-20名小组协调员参加。研究小组提供了见解和方法,以提高团队管理任务和合作的能力。基于对团队会议的观察,本研究讨论了将团队能力与专业资本联系起来的方法的有用性。在理论和实践层面上,研究发现,将促进作为确保组织团队合作创造价值的方法与专业资本的概念结合起来是有意义的,专业资本的概念指向核心任务的质量,特别是在教育背景下发展起来。本研究提供了两个理论框架的介绍,并讨论了将这些框架与学校背景下团队能力发展联系起来的充分性。该研究表明,组织和教育机构(教师、医生和社会工作者)可以从连接专业资本和促进从而为员工和学生提供专业协作培训中受益。在一个更加复杂的社会中,合作是至关重要的。该研究提出了在社会心理工作环境中提高协作、核心任务质量以及关系维度的方法。通过提高团队能力和促进技能来发展专业资本是一种新的、有前途的方法,在学校环境中具有理论和实践意义。事实上,不仅是学校团队,其他组织中处理社会任务和背景复杂性的团队也可以从本研究的见解和经验中受益。
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引用次数: 1
The role of teamwork on team performance in extreme military environments: an empirical study 极端军事环境下团队合作对团队绩效影响的实证研究
IF 1.7 Q3 MANAGEMENT Pub Date : 2020-07-20 DOI: 10.1108/tpm-02-2020-0009
Nicoleta Meslec, J. Duel, J. Soeters
The purpose of this study is to explore the extent to which teamwork (developed either during an initial training phase or during a subsequent deployment phase) is influenced by the nature of the team’s environment (extreme vs non-extreme) and the extent to which teamwork is one of the explaining mechanisms for team performance.,Data was collected from 60 teams at 2 time-points: training phase in The Netherlands or Germany and deployment phase (in locations such as Afghanistan and Bosnia-Herzegovina).,This study’s results indicate that when teams consider working in extreme environments, they develop higher levels of teamwork as compared to teams expecting to work in non-extreme environments. These differences remain stable also during the deployment phase, such that teams operating in extreme environments will continue to have higher levels of teamwork as compared to teams operating in non-extreme environments.,With this study, the authors contribute to the teamwork quality research stream by empirically studying how teamwork quality develops in unique military contexts such as extreme environments. Studies in such contexts are relatively rare.
本研究的目的是探讨团队合作(在初始训练阶段或在随后的部署阶段发展)受团队环境性质(极端与非极端)的影响程度,以及团队合作是团队绩效的解释机制之一的程度。数据是在两个时间点从60个小组收集的:在荷兰或德国的训练阶段和部署阶段(在阿富汗和波斯尼亚-黑塞哥维那等地点)。这项研究的结果表明,当团队考虑在极端环境中工作时,他们的团队合作水平比预期在非极端环境中工作的团队高。这些差异在部署阶段也保持稳定,因此,与在非极端环境中工作的团队相比,在极端环境中工作的团队将继续具有更高水平的团队合作。通过本研究,作者通过实证研究极端环境等特殊军事背景下团队合作素质的发展,为团队合作素质研究流做出了贡献。在这种背景下的研究相对较少。
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引用次数: 11
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Team Performance Management
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