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Practice coordination by principles: a contemporary MNC approach to coordinating global practices 基于原则的实践协调:当代跨国公司协调全球实践的方法
IF 2 Q3 BUSINESS Pub Date : 2021-10-06 DOI: 10.1108/cpoib-04-2020-0027
Alexander Kristiansen, R. Schweizer
PurposeIn the mainstream international business literature on multinational corporations (MNCs), an authoritative central headquarter (HQ) that transfers standardised practices to its subsidiaries remains the norm. This study aims to explore how MNCs coordinate their management practices through principles.Design/methodology/approachThe paper draws on empirical findings from a qualitative in-depth single case study based on evidence-rich qualitative data including observations from how a high-tech MNC headquartered in Sweden coordinates its development practices.FindingsAn alternative informal coordination approach (i.e. coordination by principles) is identified. Additionally, antecedents and implications of the approach are presented.Practical implicationsCoordination by Principles may facilitate the internalisation of practices and be a feasible compromise between context adaptation and traditional standardisation, particularly for MNCs with highly heterogeneous research and development operations.Originality/valueThis paper highlights the importance of acknowledging that firm practices often are based on management ideas that HQs adopt to prevent loss of legitimacy. As such, this study contributes to the scarce literature that critically questions the assumption that HQs solely transfer practices to subsidiaries to improve subsidiary efficiency and performance.
目的在关于跨国公司的主流国际商业文献中,将标准化做法转移给其子公司的权威中央总部仍然是常态。本研究旨在探讨跨国公司如何通过原则来协调其管理实践。设计/方法论/方法本文借鉴了基于证据丰富的定性数据的定性深入个案研究的实证结果,包括总部位于瑞典的高科技跨国公司如何协调其发展实践的观察结果。发现确定了另一种非正式协调方法(即原则协调)。此外,还介绍了该方法的前因和含义。实践含义原则协调可能有助于实践的内部化,是上下文适应和传统标准化之间的可行折衷,特别是对于研发业务高度异质的跨国公司来说。原创性/价值本文强调了承认公司实践通常基于总部为防止合法性丧失而采用的管理理念的重要性。因此,这项研究为稀少的文献做出了贡献,这些文献对总部仅将实践转移给子公司以提高子公司效率和绩效的假设提出了严重质疑。
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引用次数: 0
Exploiting bullets: international business and the dynamics of war 开发子弹:国际商业与战争动态
IF 2 Q3 BUSINESS Pub Date : 2021-09-27 DOI: 10.1108/cpoib-05-2020-0063
Martin D. Owens
PurposeThe purpose of this paper is to critically review the existing research on the intersection between war and international business (IB) and to map out a future research agenda.Design/methodology/approachDrawing on corporate examples and extant literature within IB, political science and international relations, the paper provides an introduction to the main concepts of war, a review of the IB research on war and provides a critical future research agenda.FindingsThe review of the multiple strands of war-related research in IB generally reveals an understudied area. Among other biases, prior research has focused on inter-state wars and has relatively unexplored foreign direct investment (FDI) and non-FDI within civil wars. Furthermore, previous studies offer little attention to how IB and multinational companies contribute to the emergence and development of wars.Originality/valueThe paper develops an analytical and critical research agenda for future research to examine the relationship between war and IB. This includes a set of questions for each of the three major phases of war: pre-conflict, armed violence and post-conflict. To the best of my knowledge, this has not been done before in the context of IB research.
目的本文的目的是批判性地回顾现有的关于战争与国际商业交叉的研究,并制定未来的研究议程。设计/方法论/方法借鉴IB、政治学和国际关系领域的企业实例和现有文献,介绍了战争的主要概念,回顾了IB对战争的研究,并提出了重要的未来研究议程。调查结果对IB中与战争相关的多个研究领域的回顾通常揭示了一个研究不足的领域。在其他偏见中,先前的研究侧重于国家间战争,并在内战中对外国直接投资和非外国直接投资进行了相对未经探索的研究。此外,以前的研究很少关注IB和跨国公司如何对战争的出现和发展做出贡献。原创性/价值本文为未来的研究制定了一个分析性和批判性的研究议程,以研究战争与IB之间的关系。其中包括一系列关于战争三个主要阶段的问题:冲突前、武装暴力和冲突后。据我所知,在IB研究的背景下,这是以前从未做过的。
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引用次数: 3
How can international business research contribute towards the sustainable development goals? 国际商业研究如何有助于实现可持续发展目标?
IF 2 Q3 BUSINESS Pub Date : 2021-09-13 DOI: 10.1108/cpoib-08-2020-0123
A. Rygh, Eleni Chiarapini, María Vallejo Segovia
PurposeRealising the sustainable development goals (SDGs) will require substantial efforts from both governments, businesses, civil society and academic researchers. This paper aims to discuss the contributions that the international business (IB) discipline can make to promoting the SDGs.Design/methodology/approachThe paper is conceptual.FindingsThe authors argue that IB can contribute to promoting the SDGs, given IB’s expertise on the multinational enterprise (MNE) and knowledge that is relevant to the international dimensions that most SDGs have. However, paradigmatic features of IB such as a focus on firm-level financial performance and on the MNE as an organisation, and dominance of quantitative methods, may presently restrict the discipline’s contributions to the SDGs.Originality/valueThe authors present a set of recommendations for IB research on the SDGs, many of which imply an extension of the boundaries of the current IB paradigm.
目的实现可持续发展目标需要政府、企业、民间社会和学术研究人员做出重大努力。本文旨在讨论国际商务(IB)学科对促进可持续发展目标的贡献。设计/方法/方法本文是概念性的。研究结果作者认为,鉴于IB在跨国企业(MNE)方面的专业知识和与大多数可持续发展目标的国际层面相关的知识,IB可以为促进可持续发展目标做出贡献。然而,IB的典型特征,如关注公司层面的财务绩效和MNE作为一个组织,以及量化方法的主导地位,目前可能会限制该学科对可持续发展目标的贡献。原创性/价值。作者为IB对可持续发展目标的研究提出了一系列建议,其中许多都意味着当前IB范式的边界的扩展。
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引用次数: 6
The standalone and resource-bundling effects of government and nongovernment institutional support on early internationalizing firms’ performance 政府和非政府机构支持对早期国际化企业绩效的独立性和资源捆绑效应
IF 2 Q3 BUSINESS Pub Date : 2021-08-28 DOI: 10.1108/cpoib-06-2020-0076
A. Faroque, H. Sultana, J. Ahmed, F. Ahmed, Mahabubur Rahman
PurposeThis study aims to analyze the individual and joint effects of institutional support by government and nongovernment institutions on early internationalizing firms’ (EIFs) performance. It also investigated the moderating impact of firm age and size on the institutional support-firms’ export performance relationships.Design/methodology/approachData were collected from 705 EIFs in the apparel industry of Bangladesh and analyzed with hierarchical regression.FindingsThe positive influence of institutional support on exporting firms’ financial performance is stronger for the joint effect of government and nongovernment assistance than the individual impact. Firms’ size positively moderates the impact of individual government and nongovernment assistance, while age positively moderates their resource-bundling effect.Research limitations/implicationsThe findings suggest the necessity of integrating resources from diverse but complementary sources of institutional support for superior export performance. The findings also show the presence of the liability of smallness and liability of newness in the standalone and joint influence of institutional support, respectively.Practical implicationsFirms need to bundle resources obtained from the government (unrequited) and nongovernment (reciprocal) institutional support to overcome the liability of smallness they might encounter while availing of support from only one source.Originality/valueDistinguishing between government and nongovernment institutional support, this paper sheds light on exporting firms’ resource-bundling mechanism for these two sources of support in the backdrop of an emerging economy. It also offers fresh insights into the critical role of the liabilities of newness and smallness in early internationalization, especially with regard to the home-country institutional environment.
目的本研究旨在分析政府和非政府机构的制度支持对早期国际化企业绩效的个体和联合影响。研究还考察了企业年龄和规模对制度支持企业出口绩效关系的调节作用。设计/方法/方法从孟加拉国服装行业的705个EIF中收集数据,并用层次回归进行分析。研究发现,政府和非政府援助的共同作用下,制度支持对出口企业财务绩效的正向影响大于个体影响。企业规模正调节个体政府和非政府援助的影响,而年龄正调节其资源捆绑效应。研究局限性/含义研究结果表明,有必要整合来自不同但互补的机构支持来源的资源,以实现卓越的出口绩效。研究结果还表明,在制度支持的独立影响和联合影响中,分别存在小的责任和新的责任。实际含义企业需要将从政府(无回报)和非政府(互惠)机构支持中获得的资源捆绑在一起,以克服在仅从一个来源获得支持时可能遇到的规模小的责任。创新性/价值区分政府和非政府的制度支持,本文揭示了新兴经济背景下出口企业对这两种支持来源的资源捆绑机制。它还对新兴和小型负债在早期国际化中的关键作用,特别是在母国制度环境方面,提供了新的见解。
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引用次数: 6
Post-merger integration and subsidiary roles in Chinese MNCs – the case of Chinese M&As in Germany 中国跨国公司的并购后整合与子公司角色——以中国企业在德国的并购为例
IF 2 Q3 BUSINESS Pub Date : 2021-08-19 DOI: 10.1108/cpoib-02-2020-0010
Ursula Mense-Petermann
PurposeThis paper adds to the literature on outward Foreign Direct Investments by Chinese Multinational Corporations (MNCs) in advanced economies. Its objective is threefold: to characterize the subsidiary roles that advanced economy targets of Chinese Multinational Corporations (CMNC) takeovers typically adopt, to assess the position that these subsidiary roles grant them within the CMNCs as a whole and to flesh out how subsidiary actors perceive and make sense of the particular constellation as a subsidiary of a CMNC. Furthermore, this paper aims to contribute to theory development on headquarters‐subsidiary relations by suggesting an additional theoretical lens.Design/methodology/approachThe paper draws on in-depth qualitative case studies from the automotive, mechanical engineering and solar industries and focuses on German firms that have been acquired by Chinese MNCs. Theoretically, the present paper draws on extant post-merger integration (PMI) and subsidiary role research, particularly from a micro-political and sensemaking perspective, refined by adding a neo-imperial dominance – lens.FindingsThe paper reveals the subsidiary roles that German subsidiaries of Chinese MNCs typically adopt and discovers the PMI pattern of “reverse integration” delineating quite a particular form of reverse knowledge transfer. Regarding human integration, it emphasizes the importance of neo-imperial attitudes surfacing in the German subsidiaries.Originality/valueThe value of the paper is in contributing to fill the pending research gap on the subsidiary roles that advanced economy subsidiaries of Chinese MNCs adopt, on the resulting positions of these subsidiaries within the overall Chinese groups and the sense that subsidiary actors make of being acquired by a Chinese MNC. The paper also reveals the importance of neo-imperial dominance patterns and attitudes in PMI in the constellation scrutinized.
目的对中国跨国公司在发达经济体的对外直接投资进行文献补充。它的目标有三个方面:描述中国跨国公司(CMNC)收购的发达经济体目标通常采用的附属角色,评估这些附属角色赋予它们在整个CMNC中的地位,并详细说明附属参与者如何感知和理解作为CMNC子公司的特定星座。此外,本文旨在通过提出一个额外的理论视角,为总部-子公司关系的理论发展做出贡献。设计/方法/方法本文从汽车、机械工程和太阳能行业进行了深入的定性案例研究,并重点研究了被中国跨国公司收购的德国公司。从理论上讲,本文借鉴了现有的并购后整合(PMI)和附属角色研究,特别是从微观政治和意义建构的角度,通过增加新帝国统治的视角进行了提炼。本文揭示了中国跨国公司德国子公司典型的子公司角色,并发现了“反向整合”的PMI模式,描绘了一种相当特殊的反向知识转移形式。关于人的整合,它强调了新帝国主义态度在德国子公司浮出水面的重要性。本文的价值在于有助于填补以下方面有待研究的空白:中国跨国公司在发达经济体的子公司所扮演的附属角色,这些子公司在整个中国集团中的地位,以及子公司被中国跨国公司收购后的意义。本文还揭示了新帝国统治模式和态度在PMI中的重要性。
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引用次数: 0
Between liability and asset: a critical review of 25 years of foreignness research in international business 在负债与资产之间:对国际商业中25年外国研究的批判性回顾
IF 2 Q3 BUSINESS Pub Date : 2021-08-19 DOI: 10.1108/cpoib-07-2020-0102
Y. An, S. Zagelmeyer, A. Rygh
PurposeThe dialectics of liabilities of foreignness (LOF) and assets of foreignness (AOF) have led to further explorations of what it means for an organisation to be foreign. This paper reviews, synthesises and contextualises recent research on both the challenges and benefits of foreignness, to develop a balanced and integrated view of this international business concept.Design/methodology/approachThis review aims at mapping the key concepts, theories, methods and contexts in the literature and organising the key findings in an antecedent-outcomes-strategy framework, explicitly comparing LOF and AOF to explore their interrelationships. Drawing on a sample of 126 journal articles, NVivo was used to code and identify key thematic areas.FindingsThe review confirms a shift in the literature towards acknowledging the notion of AOF. Using different theoretical lenses, it identifies, reviews and discusses antecedents, consequences and strategy implications of LOF and AOF. It argues that foreignness will continue to be a fundamental concept in international business research and suggests that AOF and LOF deserve an equally central place in an integrated analytical framework of foreignness in international business strategy.Originality/valueThe paper is the first systematic attempt to integrate the literature on LOF and AOF. The systematic comparison across drivers, outcomes and strategies allows for a better understanding of the advantages and disadvantages of foreignness and the underlying phenomenon of foreignness. The authors also explore the paradox perspective on foreignness.
目的:外来性负债(LOF)和外来性资产(AOF)的辩证法导致了对组织外来性含义的进一步探索。本文回顾、综合和背景化了最近关于外来挑战和利益的研究,以形成一个平衡和综合的观点来看待这一国际商业概念。设计/方法/方法本综述旨在绘制文献中的关键概念、理论、方法和背景,并在前事-结果-策略框架中组织主要发现,明确比较LOF和AOF以探索它们的相互关系。利用126篇期刊文章的样本,NVivo被用于编码和确定关键主题领域。研究结果:这篇综述证实了文献中承认AOF概念的转变。运用不同的理论视角,识别、回顾和讨论了LOF和AOF的前因由、后果和策略含义。本文认为,异域性将继续是国际商业研究中的一个基本概念,并建议在国际商业战略的异域性综合分析框架中,AOF和LOF应该占有同等的中心地位。本文首次系统地整合了LOF和AOF的相关文献。通过对驱动因素、结果和策略的系统比较,可以更好地理解外来性的优势和劣势以及潜在的外来性现象。作者还探讨了异质性的悖论视角。
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引用次数: 2
The temporal dimension from the perspective of internationalisation: a theoretical discussion 国际化视角下的时间维度:一个理论探讨
IF 2 Q3 BUSINESS Pub Date : 2021-08-16 DOI: 10.1108/cpoib-06-2020-0075
B. Mayer, D. Floriani
PurposeThis paper aims to analyse how the temporal dimension is conceptualised in studies of the internationalisation process of firms and its implications. Theoretical models such as U-Model and INV explain the process of internationalisation as dynamic; nonetheless, time is approached as an underlying aspect of the process. In this essay, time is brought to the spotlight since, despite its strategic relevance, it has been treated implicitly in studies of the internationalisation processes, except in those that address the speed of internationalisation.Design/methodology/approachBased on a critical reassessment of the academic literature, the authors present theoretical arguments and highlight elements to be considered in the analysis of the temporal dimension throughout the internationalisation process of firms.FindingsThis essay focuses on expanding the comprehension of temporality in the internationalisation process, that underlies periods of changes, implied also in periods of stability. The paper discusses time dimension implications during the internationalisation process and reveals that there is an interaction between temporal verticality (context/events), subjective dimension of time (perception and interpretation of time) and objective dimension of time (stability and changes). Therefore, it sustains that these interactions compress past, present and future actions in the internationalisation process.Research limitations/implicationsBecause of the chosen research approach, this essay did not empirically apply the theoretical model and propositions. Therefore, future studies may empirically apply the propositions and use the temporal lens to look deeper at the temporality of internationalisation process and shed further light on the mechanisms that interlink the pre-and post-entry phases.Practical implicationsThe argument helps entrepreneurs understand that actions throughout the internationalisation process are also influenced by the experience of time and not only governed by rational matters. Changes in the context can alter the perception of present time as being restricted, and in turn, may alter the flux of future internationalisation actions. However, if actions are conducted in a precipitated manner it can bring forth negative results for the firm. It is essential to recognise the importance of temporal verticality and subjective dimension of time as influencers of future actions of the objective dimension of time in the process of internationalisation.Originality/valueWhile most research is restricted to understanding time as speed, this essay brings a theoretical model extending the knowledge of time in the literature of international business and international entrepreneurship, by including factors that imply temporality. By explaining the relationship between temporal aspects, it is argued that temporal verticality (events and context) influences temporal subjectivity (perception of the present and inte
本文旨在分析在企业国际化过程的研究中,时间维度是如何被概念化的及其含义。u模型和INV等理论模型将国际化过程解释为动态的;尽管如此,时间还是被视为这个过程的一个潜在方面。在这篇文章中,时间被置于聚光灯下,因为尽管它具有战略意义,但在国际化进程的研究中,除了那些解决国际化速度的研究外,它一直被含蓄地对待。设计/方法论/方法基于对学术文献的批判性重新评估,作者提出了理论论点,并强调了在整个公司国际化过程中分析时间维度时应考虑的因素。本文的重点是扩大对国际化过程中时间性的理解,这是变化时期的基础,也隐含在稳定时期。本文讨论了国际化过程中的时间维度含义,揭示了时间垂直性(语境/事件)、时间的主观维度(时间的感知和解释)和时间的客观维度(稳定性和变化)之间存在着相互作用。因此,它认为这些相互作用压缩了国际化进程中过去、现在和未来的行动。由于研究方法的选择,本文没有对理论模型和命题进行实证应用。因此,未来的研究可能会实证地应用这些命题,并使用时间视角来深入研究国际化进程的时间性,并进一步阐明进入前和进入后阶段相互联系的机制。这一论点有助于企业家理解,整个国际化过程中的行动也受到时间经验的影响,而不仅仅受理性问题的支配。背景的变化可以改变当前时间被限制的看法,反过来,可能会改变未来国际化行动的变化。然而,如果行动以仓促的方式进行,可能会给公司带来负面结果。在国际化进程中,必须认识到时间垂直性和主观时间维度对客观时间维度未来行动的影响的重要性。原创性/价值虽然大多数研究仅限于将时间理解为速度,但本文提出了一个理论模型,通过包括暗示时间性的因素,扩展了国际商业和国际创业文献中的时间知识。通过解释时间方面之间的关系,认为时间垂直性(事件和背景)影响时间主观性(对现在的感知和对过去的解释),以指导国际化的时间性(稳定和变化)的未来行动。
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引用次数: 1
Ecocentric management mindset: a framework for corporate sustainability 生态中心管理思维:企业可持续发展的框架
IF 2 Q3 BUSINESS Pub Date : 2021-08-14 DOI: 10.1108/cpoib-07-2020-0095
Cecilia Lobo Araújo, Marc Eric Barda Picavet, Cristina Aparecida Pires de Souza Sartoretto, Enrico Dalla Riva, Paulo Sodre Hollaender
PurposeThis study aims to propose a framework to drive organizations, and particularly multinational enterprises, to understand and internalize a sustainable mindset for implementing efficient and effective corporate sustainability initiatives and helping them achieve sustainable development goals (SDGs).Design/methodology/approachThe framework is based on the bidirectional iterative process of the flexible pattern matching methodology. The literature on ecocentric management was examined from top to bottom in its dialogue with corporate sustainability and corporate social responsibility (CSR). The bottom-up phase was based on highly visible deviant cases of companies that were significantly recognized for their CSR or for their sustainability programs but became well-known examples of unsustainability. Additionally, an illustrative case was analyzed to examine the mindset in practice.FindingsThe study offers a framework based on six constructs that were identified in ecocentric management literature. It translates the ecocentric management mindset framework into behaviors for organizations that want to conduct efficient sustainable programs that help them achieve the SDGs.Originality/valueThe proposed new framework highlights the conceptual pillars of ecocentric management, and offers practical and theoretical perspectives on how sustainability can be better addressed at the corporate level, and help achieve the SDGs.
目的本研究旨在提出一个框架来推动组织,特别是跨国企业,理解并内化可持续思维,以实施高效有效的企业可持续发展举措,并帮助其实现可持续发展目标。设计/方法论/方法该框架基于灵活模式匹配方法的双向迭代过程。在与企业可持续性和企业社会责任(CSR)的对话中,从上到下研究了以生态为中心的管理文献。自下而上的阶段是基于那些因其企业社会责任或可持续发展计划而获得显著认可,但却成为不可持续性的著名例子的公司的高度明显的异常案例。此外,还分析了一个例证案例,以检验实践中的心态。发现该研究提供了一个基于以生态为中心的管理文献中确定的六个结构的框架。它将以生态为中心的管理思维框架转化为组织的行为,这些组织希望实施有效的可持续发展计划,帮助他们实现可持续发展目标。Originality/value提出的新框架突出了以生态为核心的管理的概念支柱,并就如何在企业层面更好地解决可持续性问题提供了实践和理论视角,帮助实现可持续发展目标。
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引用次数: 8
Overcoming economic liminality: internationalization of B2B SME’s from a small emerging economy 克服经济局限性:新兴经济体中小企业B2B的国际化
IF 2 Q3 BUSINESS Pub Date : 2021-08-07 DOI: 10.1108/cpoib-08-2020-0112
Barney G. Pacheco, S. Akhter
PurposeCurrent research on small to medium enterprise (SME) internationalization has generated valuable insight but continues to overlook the activities of business-to-business (B2B) SMEs located in small emerging economies. This study aims to fill this gap by testing the applicability of the ownership, location and internalization (OLI) framework to understand the internationalization strategies of small B2B firms in Trinidad and Tobago, a small emerging Caribbean economy.Design/methodology/approachThe study used a qualitative research design, which involved in-depth interviews with senior executives of three firms in the B2B sector who were knowledgeable about their firm’s internationalization process. Thematic analysis was then used to understand the motivations and strategies underpinning the internationalization approach adopted by each firm.FindingsContrary to the stereotype of SMEs in emerging markets as fragile enterprises, there is evidence that firms exploited the development of innovative products and processes to facilitate foreign market entry and expansion. Additionally, firms overcame resource limitations by relying on governmental ties and leveraging networking opportunities. The findings also call attention to the impact of organizational learning and the role of knowledge as a dynamic capability.Originality/valueBoth the context of the study and the application of the OLI framework contributes to the extant literature by yielding substantive insights into the internationalization strategies of B2B firms in a small emerging economy. The findings further highlight how the OLI framework can be supplemented by other theoretical perspectives to better understand internationalization by emerging market SMEs.
目前对中小企业(SME)国际化的研究已经产生了有价值的见解,但仍然忽视了位于小型新兴经济体的企业对企业(B2B)中小企业的活动。本研究旨在填补这一空白,通过测试所有权,位置和内部化(OLI)框架的适用性,以了解特立尼达和多巴哥的小型B2B企业的国际化战略,一个小型的新兴加勒比海经济体。设计/方法/方法本研究采用了定性研究设计,对三家B2B公司的高管进行了深入访谈,这些高管对公司的国际化进程非常了解。然后使用主题分析来了解每个公司采用国际化方法的动机和战略。与新兴市场中小企业作为脆弱企业的刻板印象相反,有证据表明,企业利用创新产品和流程的发展来促进外国市场的进入和扩张。此外,企业通过依赖政府关系和利用网络机会来克服资源限制。研究结果还呼吁关注组织学习的影响和知识作为一种动态能力的作用。原创性/价值本研究的背景和OLI框架的应用都有助于现有文献对小型新兴经济体中B2B公司的国际化战略产生实质性的见解。研究结果进一步强调了如何利用其他理论视角来补充OLI框架,以更好地理解新兴市场中小企业的国际化。
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引用次数: 1
Offshore outsourcing of R&D to emerging markets: information systems as tools of neo-colonial control 向新兴市场的研发离岸外包:作为新殖民主义控制工具的信息系统
IF 2 Q3 BUSINESS Pub Date : 2021-07-16 DOI: 10.1108/CPOIB-07-2020-0089
Zehra Sayed, H. Agndal
PurposeThis paper analyzes how information systems (IS) can serve as tools of neo-colonial control in offshore outsourcing of research and development work. It draws on critical work examining business and knowledge process outsourcing.Design/methodology/approachThe paper reports an empirical study of how laboratory information management systems (LIMS) shape offshore outsourcing practices involving Western client firms and Indian contract research organizations (CROs) in the pharmaceutical industry. The study adopted a multi-actor perspective, involving interviews with representatives of Western clients, Indian CROs, system validation auditors, and software vendors. The analysis was iterative and interpretative, guided by postcolonial sensitivity to themes of power and control.FindingsThe study found that LIMS act as tools of neo-colonial control at three levels. As Western clients specify particular brands of LIMS, they create a hierarchy among local CROs and impact the development of the local LIMS industry. At inter-organizational level, LIMS shape relationships by allowing remote, real-time and retrospective surveillance of CROs’ work. At individual level, the ability of LIMS to support micro-modularizing of research leads to routinization of scientific discovery, negatively impacting scientists’ work satisfaction.Originality/valueBy examining multiple actors’ perceptions of IS, this paper looks beyond the rhetoric of system efficiency characteristic of most international business research. As it explores dynamics of power and control surrounding IS, it also questions the proposition that outsourcing of high-end work will move emerging economies upstream in the value chain.
本文分析了信息系统(IS)如何在研究和开发工作的离岸外包中作为新殖民主义控制的工具。它借鉴了审查业务和知识流程外包的关键工作。设计/方法/方法本文报告了实验室信息管理系统(LIMS)如何影响制药行业中涉及西方客户公司和印度合同研究组织(cro)的离岸外包实践的实证研究。该研究采用了多角色视角,包括与西方客户代表、印度cro、系统验证审核员和软件供应商的访谈。在对权力和控制主题的后殖民敏感性的指导下,分析是反复的和解释性的。研究发现LIMS在三个层面上作为新殖民主义控制的工具。由于西方客户指定了LIMS的特定品牌,他们在当地的cro之间建立了一个层次结构,并影响了当地LIMS行业的发展。在组织间层面,LIMS通过允许远程、实时和回顾性地监督cro的工作来建立关系。在个人层面上,LIMS支持研究微模块化的能力导致科学发现的常规化,对科学家的工作满意度产生负面影响。独创性/价值通过考察多个参与者对信息系统的看法,本文超越了大多数国际商业研究特有的系统效率修辞。在探讨围绕信息系统的权力和控制动态的同时,它也对高端工作外包将推动新兴经济体在价值链上游的主张提出了质疑。
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引用次数: 5
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Critical Perspectives on International Business
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