Pub Date : 2022-05-27DOI: 10.1108/jamr-06-2021-0195
Yanik G. Harnois, Stephane Gagnon
PurposeTaking a transdisciplinary viewpoint, the authors synthesize the literature on the theoretical, methodological, and epistemological issues in the study of corruption as a construct in project management (PM) as applied to IDPs. While the study of corruption has focused on “who and why” to help understand corruption's occurrence, there is a lack of analysis on “where and how” to ensure corruption's prevention and improve PM to better support delivery actors. The authors rely on four theoretical frameworks to help interpret evidence and formulate a coherent model for managing project socio-cultural context: organizational interests theory (OIT), principal-agent theory (PAT), culturalist theory (CT) and institutional theory (IT).Design/methodology/approachInternational development projects (IDPs) have become very complex with greater diversity of donor agencies and aid delivery actors. The relative lack of success of development aid has been linked in part to corruption at various levels. PM methods are essential to help prevent this behavior. To assess the complexity of this problem, the authors completed a grounded theory research based on thirty interviews with international development experts, balancing representation from donor and receiving countries, as well as project managers in public and private sectors. Data are analyzed using a qualitative sorting process using the software NVivo.FindingsResults show that PM, beyond PM's practical nature and technical focus, can offer numerous opportunities to prevent corruption impact on project actors, even in a context where anti-corruption initiatives may be perceived as less effective. The authors present an original theoretical model that illustrates which actors, events and context are related and linked in the dynamic efforts to understand and combat corruption in international development endeavors. Context is linked to dynamics: foreign aid cycle, capture opportunities, context pressures, personal damages done, and control mechanisms exercised.Originality/valueThe outcomes and quality of IDPs remain highly controversial, especially with perception of corruption by various stakeholders. Some experts recognize the inefficacy of applying classical PM tools and processes. By contrasting findings to the literature, the authors conclude that an alternative approach to overcome the taboos and prejudices in studying corruption is to ask a different research question. A research agenda is proposed for solving this phenomenon. To guide PM research on development projects, focusing on the “where and how” of corruption requires addressing how actors build their knowledge management capabilities, and address the social and cultural challenges inherent to IDPs.
{"title":"Fighting corruption in international development: a grounded theory of managing projects within a complex socio-cultural context","authors":"Yanik G. Harnois, Stephane Gagnon","doi":"10.1108/jamr-06-2021-0195","DOIUrl":"https://doi.org/10.1108/jamr-06-2021-0195","url":null,"abstract":"PurposeTaking a transdisciplinary viewpoint, the authors synthesize the literature on the theoretical, methodological, and epistemological issues in the study of corruption as a construct in project management (PM) as applied to IDPs. While the study of corruption has focused on “who and why” to help understand corruption's occurrence, there is a lack of analysis on “where and how” to ensure corruption's prevention and improve PM to better support delivery actors. The authors rely on four theoretical frameworks to help interpret evidence and formulate a coherent model for managing project socio-cultural context: organizational interests theory (OIT), principal-agent theory (PAT), culturalist theory (CT) and institutional theory (IT).Design/methodology/approachInternational development projects (IDPs) have become very complex with greater diversity of donor agencies and aid delivery actors. The relative lack of success of development aid has been linked in part to corruption at various levels. PM methods are essential to help prevent this behavior. To assess the complexity of this problem, the authors completed a grounded theory research based on thirty interviews with international development experts, balancing representation from donor and receiving countries, as well as project managers in public and private sectors. Data are analyzed using a qualitative sorting process using the software NVivo.FindingsResults show that PM, beyond PM's practical nature and technical focus, can offer numerous opportunities to prevent corruption impact on project actors, even in a context where anti-corruption initiatives may be perceived as less effective. The authors present an original theoretical model that illustrates which actors, events and context are related and linked in the dynamic efforts to understand and combat corruption in international development endeavors. Context is linked to dynamics: foreign aid cycle, capture opportunities, context pressures, personal damages done, and control mechanisms exercised.Originality/valueThe outcomes and quality of IDPs remain highly controversial, especially with perception of corruption by various stakeholders. Some experts recognize the inefficacy of applying classical PM tools and processes. By contrasting findings to the literature, the authors conclude that an alternative approach to overcome the taboos and prejudices in studying corruption is to ask a different research question. A research agenda is proposed for solving this phenomenon. To guide PM research on development projects, focusing on the “where and how” of corruption requires addressing how actors build their knowledge management capabilities, and address the social and cultural challenges inherent to IDPs.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43773072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-10DOI: 10.1108/jamr-05-2021-0176
F. Koster
PurposeThis paper aims to investigate whether the shift towards the knowledge economy (e.g. an increasing reliance in knowledge in the production of goods and services) is related to the work practices of organizations (aimed at the provision of autonomy, investments in training and the use of technology).Design/methodology/approachThe analyses are based on data about over 20,000 companies in 28 European countries. National level indicators of knowledge intensity are related to the work practices of these organizations. Multilevel analysis is applied to test hypotheses.FindingsThe results show that there is a strong and positive relationship between the knowledge intensity of the economy and the use of knowledge intense work practices.Originality/valueTo the best of our knowledge, this is one of the first papers to test whether knowledge intensity at the national level is related to the work practices of organizations.
{"title":"Organizations in the knowledge economy. An investigation of knowledge-intensive work practices across 28 European countries","authors":"F. Koster","doi":"10.1108/jamr-05-2021-0176","DOIUrl":"https://doi.org/10.1108/jamr-05-2021-0176","url":null,"abstract":"PurposeThis paper aims to investigate whether the shift towards the knowledge economy (e.g. an increasing reliance in knowledge in the production of goods and services) is related to the work practices of organizations (aimed at the provision of autonomy, investments in training and the use of technology).Design/methodology/approachThe analyses are based on data about over 20,000 companies in 28 European countries. National level indicators of knowledge intensity are related to the work practices of these organizations. Multilevel analysis is applied to test hypotheses.FindingsThe results show that there is a strong and positive relationship between the knowledge intensity of the economy and the use of knowledge intense work practices.Originality/valueTo the best of our knowledge, this is one of the first papers to test whether knowledge intensity at the national level is related to the work practices of organizations.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42419541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-19DOI: 10.1108/jamr-07-2021-0249
Saeed Tavakkolimoghaddam, S. Hadji Molana, M. Javadi, A. Azizi
PurposeBy designing a system dynamics model in the form of a multimodal transportation system, this study for the first time seeks to reduce costs and time, and increase customer satisfaction by considering uncertainties in the intra city transit system, especially demand uncertainty and provide a prototype system to prove the capability of the dynamical system.Design/methodology/approachThe paper tried to model the factors affecting the intra city multimodal transportation system by defining different scenarios in the cause-and-effect model. The maps and results developed according to system dynamics modeling principles are discussed.FindingsFour scenarios were considered given the factors affecting the urban transportation system to implement the transportation information system for reducing the material and non-material costs of wrong planning of the intra city transit system. After implementing the scenarios, scenario two was selected under the following conditions: advertising for cultural development, support of authorities by efforts such as street widening to reduce traffic, optimize infrastructure, increase and optimize public transport and etc.Originality/valueThe value of this paper is considering uncertainty in traffic optimization; taking into account behavioral and demand indicators such as cultural promotion, official support, early childhood learning, traffic hours and the impact of traveler social status; investigating the factors affecting the system under investigation and the reciprocal effects of these factors and real-world simulation by considering the factors and effects between them.
{"title":"System dynamics model for intra-city multimodal transportation considering behavioral indicators and demand under uncertainty conditions","authors":"Saeed Tavakkolimoghaddam, S. Hadji Molana, M. Javadi, A. Azizi","doi":"10.1108/jamr-07-2021-0249","DOIUrl":"https://doi.org/10.1108/jamr-07-2021-0249","url":null,"abstract":"PurposeBy designing a system dynamics model in the form of a multimodal transportation system, this study for the first time seeks to reduce costs and time, and increase customer satisfaction by considering uncertainties in the intra city transit system, especially demand uncertainty and provide a prototype system to prove the capability of the dynamical system.Design/methodology/approachThe paper tried to model the factors affecting the intra city multimodal transportation system by defining different scenarios in the cause-and-effect model. The maps and results developed according to system dynamics modeling principles are discussed.FindingsFour scenarios were considered given the factors affecting the urban transportation system to implement the transportation information system for reducing the material and non-material costs of wrong planning of the intra city transit system. After implementing the scenarios, scenario two was selected under the following conditions: advertising for cultural development, support of authorities by efforts such as street widening to reduce traffic, optimize infrastructure, increase and optimize public transport and etc.Originality/valueThe value of this paper is considering uncertainty in traffic optimization; taking into account behavioral and demand indicators such as cultural promotion, official support, early childhood learning, traffic hours and the impact of traveler social status; investigating the factors affecting the system under investigation and the reciprocal effects of these factors and real-world simulation by considering the factors and effects between them.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45070871","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-12DOI: 10.1108/jamr-12-2021-0376
G. Prakash
PurposeThis paper identifies sources of disruptions that impede resilience in the dairy supply chain in an emerging economy context.Design/methodology/approachA case study approach is used. The unit of analysis is the Indian dairy supply chain (IDSC). Data were collected from nine major dairy cooperatives and five major private firms operating across the Indian states. A total of 28 face-to-face semi-structured interviews were conducted with two individuals from each case dairy organisation during January 2016 to December 2017.FindingsDisruption sources in the IDSC are both external and internal and impact the quality of products and the distribution network. Compared to developed economies, in an emerging economy context such as India, the number of disruptions is very high. These disruptions negatively impact resilience and affect efficiency, flexibility, responsiveness and product quality.Research limitations/implicationsThe findings stress the importance of integration across upstream and downstream processes in the IDSC. However, contextual factors should also be considered when designing the supply chain configuration. Small supply sources may be conceptualised as distributed sources that can be consolidated on the move using logistics and IT-enabled solutions. Moreover, the underlying processes of the dairy supply chain need to adapt to the external environment, and internal causes of disruptions should be eliminated through process redesign.Practical implicationsThe findings highlight that the efficient operation of the IDSC is challenged by disruptions, the fragmentation of various stages and poor support infrastructure. The findings may be useful in managing supply networks which have linkages in emerging economies.Social implicationsThe upstream stage of the IDSC involves many small- and medium-sized unorganised producers. The overall inefficiency and poor value generation across the entire IDSC constrain the livelihood and interests of these unorganised producers. Therefore, supply chain design needs to be aligned with social context.Originality/valueThe central contribution of this article is to present sources of disruptions that impact dairy supply chain performance in an emerging economy context. Areas requiring process improvement are also highlighted.
{"title":"Resilience in food processing supply chain networks: empirical evidence from the Indian dairy operations","authors":"G. Prakash","doi":"10.1108/jamr-12-2021-0376","DOIUrl":"https://doi.org/10.1108/jamr-12-2021-0376","url":null,"abstract":"PurposeThis paper identifies sources of disruptions that impede resilience in the dairy supply chain in an emerging economy context.Design/methodology/approachA case study approach is used. The unit of analysis is the Indian dairy supply chain (IDSC). Data were collected from nine major dairy cooperatives and five major private firms operating across the Indian states. A total of 28 face-to-face semi-structured interviews were conducted with two individuals from each case dairy organisation during January 2016 to December 2017.FindingsDisruption sources in the IDSC are both external and internal and impact the quality of products and the distribution network. Compared to developed economies, in an emerging economy context such as India, the number of disruptions is very high. These disruptions negatively impact resilience and affect efficiency, flexibility, responsiveness and product quality.Research limitations/implicationsThe findings stress the importance of integration across upstream and downstream processes in the IDSC. However, contextual factors should also be considered when designing the supply chain configuration. Small supply sources may be conceptualised as distributed sources that can be consolidated on the move using logistics and IT-enabled solutions. Moreover, the underlying processes of the dairy supply chain need to adapt to the external environment, and internal causes of disruptions should be eliminated through process redesign.Practical implicationsThe findings highlight that the efficient operation of the IDSC is challenged by disruptions, the fragmentation of various stages and poor support infrastructure. The findings may be useful in managing supply networks which have linkages in emerging economies.Social implicationsThe upstream stage of the IDSC involves many small- and medium-sized unorganised producers. The overall inefficiency and poor value generation across the entire IDSC constrain the livelihood and interests of these unorganised producers. Therefore, supply chain design needs to be aligned with social context.Originality/valueThe central contribution of this article is to present sources of disruptions that impact dairy supply chain performance in an emerging economy context. Areas requiring process improvement are also highlighted.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46670652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-11DOI: 10.1108/jamr-08-2021-0285
Amin Ahwazian, Atefeh Amindoust, R. Tavakkoli-Moghaddam, M. Nikbakht
PurposeThe purpose of this paper is to design petroleum products’ supply chain management, which includes efficient integration of suppliers, manufacturers, storehouses and retailers.Design/methodology/approachThis paper proposes that a three-level supply chain will be turned into a bi-level supply chain of petroleum products by simultaneous integration of the middle level with the upstream and downstream levels. Also, it is integrally optimized by considering the multiple managerial flows' mutual results at various supply chain levels. Also, it is integrally optimized by considering the multiple managerial flows' mutual results at various supply chain levels.FindingsThe concepts of the design, structure and outputs are led by the model's solution. The model also responds to the variations in the market via coordination in the related decisions to the distribution, production and inventory issues, and also coordinating between the demands and production.Research limitations/implicationsThis paper has limited its analysis to definite values due to the over-expansion of calculations and analysis. Future works can study other aspects of the proposed model for a multi-level petroleum product supply chain in different states of certain parameters and time zones.Practical implicationsThe designed model can directly and transparently help the oil managers and decision-makers lower the costs of manufacturing, distribution and sales with respect to the determined criteria.Originality/valueThis paper establishes that effectiveness of the dynamic petroleum materials supply chain design will increase by considering maintained and increased production costs and coordinate management flows at all levels by supply chain creation’s integration.
{"title":"A mathematical tri-level programming model for designing an integrated dynamic petroleum product supply chain","authors":"Amin Ahwazian, Atefeh Amindoust, R. Tavakkoli-Moghaddam, M. Nikbakht","doi":"10.1108/jamr-08-2021-0285","DOIUrl":"https://doi.org/10.1108/jamr-08-2021-0285","url":null,"abstract":"PurposeThe purpose of this paper is to design petroleum products’ supply chain management, which includes efficient integration of suppliers, manufacturers, storehouses and retailers.Design/methodology/approachThis paper proposes that a three-level supply chain will be turned into a bi-level supply chain of petroleum products by simultaneous integration of the middle level with the upstream and downstream levels. Also, it is integrally optimized by considering the multiple managerial flows' mutual results at various supply chain levels. Also, it is integrally optimized by considering the multiple managerial flows' mutual results at various supply chain levels.FindingsThe concepts of the design, structure and outputs are led by the model's solution. The model also responds to the variations in the market via coordination in the related decisions to the distribution, production and inventory issues, and also coordinating between the demands and production.Research limitations/implicationsThis paper has limited its analysis to definite values due to the over-expansion of calculations and analysis. Future works can study other aspects of the proposed model for a multi-level petroleum product supply chain in different states of certain parameters and time zones.Practical implicationsThe designed model can directly and transparently help the oil managers and decision-makers lower the costs of manufacturing, distribution and sales with respect to the determined criteria.Originality/valueThis paper establishes that effectiveness of the dynamic petroleum materials supply chain design will increase by considering maintained and increased production costs and coordinate management flows at all levels by supply chain creation’s integration.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46205283","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-06DOI: 10.1108/jamr-10-2021-0343
Jayesh Joglekar, C. Tan
PurposeThe aim of this study is to identify the relationship between employee-generated content (EGC) and firm-generated content (FGC) in the form of LinkedIn posts, employer brand perception, and the effect of employer's attractiveness and corporate reputation on this relationship.Design/methodology/approachThis study comprises two phases. In phase 1, the focus was on stimuli selection through an online questionnaire on favourability. In phase 2, for the main study, data were gathered through an online survey from 214 information technology (IT) employees via a survey. Multiple linear regression and mediation analyses were conducted.FindingsThe results show that EGC and FGC have a positive influence on employer brand perception, and the relationship is positively mediated by employer attractiveness and corporate reputation. These findings suggest that organizations can strategically use their own as well as employees' LinkedIn accounts, and encourage employee advocacy initiatives to attract new talent, enhance attractiveness and corporate reputation.Originality/valueThe study covers two different categories of content – employer and employee-generated – and examines both content types' influence on employer brand perception. It adds to the body of literature regarding employee branding and paves the way for further research in employee advocacy.
{"title":"The impact of LinkedIn posts on employer brand perception and the mediating effects of employer attractiveness and corporate reputation","authors":"Jayesh Joglekar, C. Tan","doi":"10.1108/jamr-10-2021-0343","DOIUrl":"https://doi.org/10.1108/jamr-10-2021-0343","url":null,"abstract":"PurposeThe aim of this study is to identify the relationship between employee-generated content (EGC) and firm-generated content (FGC) in the form of LinkedIn posts, employer brand perception, and the effect of employer's attractiveness and corporate reputation on this relationship.Design/methodology/approachThis study comprises two phases. In phase 1, the focus was on stimuli selection through an online questionnaire on favourability. In phase 2, for the main study, data were gathered through an online survey from 214 information technology (IT) employees via a survey. Multiple linear regression and mediation analyses were conducted.FindingsThe results show that EGC and FGC have a positive influence on employer brand perception, and the relationship is positively mediated by employer attractiveness and corporate reputation. These findings suggest that organizations can strategically use their own as well as employees' LinkedIn accounts, and encourage employee advocacy initiatives to attract new talent, enhance attractiveness and corporate reputation.Originality/valueThe study covers two different categories of content – employer and employee-generated – and examines both content types' influence on employer brand perception. It adds to the body of literature regarding employee branding and paves the way for further research in employee advocacy.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-04-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45330949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-05DOI: 10.1108/jamr-08-2021-0293
Mansour Abedian, Atefeh Amindoust, J. Jouzdani, Maryam Hejazi
PurposeThe purpose of the study is to assess manufacturing firm performance indicators using a reasonably comprehensive integrated BSC-Game model to empirically determine the importance of the perspectives and indicators under evaluation and the best combination of indicators.Design/methodology/approachAfter identification of manufacturing indicators of the firm, the Shapley value index is used as the solution of the cooperative game to determine the importance of the perspectives and indicators under evaluation and the best combination of indicators to facilitate the achievement of target goals.FindingsThe game theory approach is used as a technique to rank BSC perspectives of the firm's manufacturing performance. The results reveal that the customers' perspective receives the highest ranking. The knowledge sharing, new technology, customer satisfaction and sale profitability are considered as the best combination of BSC indicators.Originality/valueThe integrated BSC-Game framework, approach and outcomes can be beneficial to practitioners and researchers who aim to select the proper indicators’ policy in manufacturing performance field.
{"title":"Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory","authors":"Mansour Abedian, Atefeh Amindoust, J. Jouzdani, Maryam Hejazi","doi":"10.1108/jamr-08-2021-0293","DOIUrl":"https://doi.org/10.1108/jamr-08-2021-0293","url":null,"abstract":"PurposeThe purpose of the study is to assess manufacturing firm performance indicators using a reasonably comprehensive integrated BSC-Game model to empirically determine the importance of the perspectives and indicators under evaluation and the best combination of indicators.Design/methodology/approachAfter identification of manufacturing indicators of the firm, the Shapley value index is used as the solution of the cooperative game to determine the importance of the perspectives and indicators under evaluation and the best combination of indicators to facilitate the achievement of target goals.FindingsThe game theory approach is used as a technique to rank BSC perspectives of the firm's manufacturing performance. The results reveal that the customers' perspective receives the highest ranking. The knowledge sharing, new technology, customer satisfaction and sale profitability are considered as the best combination of BSC indicators.Originality/valueThe integrated BSC-Game framework, approach and outcomes can be beneficial to practitioners and researchers who aim to select the proper indicators’ policy in manufacturing performance field.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42137395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-17DOI: 10.1108/jamr-06-2021-0196
Kedwadee Sombultawee, Woraphon Wattanatorn
PurposeThis study investigates factors in consumer trust and purchase intention through omnichannel retailing. The theoretical framework is an extended theory of planned behaviour (TPB) model, with additional factors including time-saving and trust as explanatory variables.Design/methodology/approachThe study drew on a sample of Thai consumers aged 18 and over (n = 408), with data collected through an online survey. Analysis was based on a structural equation modelling (SEM) approach, employing confirmatory factor analysis.FindingsThe analysis showed that attitudes towards omnichannel retailing had the strongest effect on purchase intention, followed by subjective norms, perceived behavioural control and information search. All variables except attitudes to omnichannel retailing had moderate effect sizes. Analysis also showed that attitudes towards omnichannel retailing had a significant (though only moderately strong) effect on consumer trust towards omnichannel retailing. Subjective norms, perceived behavioural control and time-saving also had significant effects on consumer trust, although these effects were all weaker than the effect of attitudes. Finally, time-saving had a significant and strong effect on perceived behavioural control.Originality/valueThese findings show that both personal attitudes towards omnichannel retailing and technology characteristics can influence user acceptance. Its practical implication is that retailers need to consider the psychological needs and attitudes of their customers before implementing omnichannel tools. Theoretically, there is a need for more empirical research into the consumer decision for omnichannel retailing. This is particularly true since omnichannel retailing is a relatively new retail strategy which consumers may not yet fully understand.
{"title":"The impact of trust on purchase intention through omnichannel retailing","authors":"Kedwadee Sombultawee, Woraphon Wattanatorn","doi":"10.1108/jamr-06-2021-0196","DOIUrl":"https://doi.org/10.1108/jamr-06-2021-0196","url":null,"abstract":"PurposeThis study investigates factors in consumer trust and purchase intention through omnichannel retailing. The theoretical framework is an extended theory of planned behaviour (TPB) model, with additional factors including time-saving and trust as explanatory variables.Design/methodology/approachThe study drew on a sample of Thai consumers aged 18 and over (n = 408), with data collected through an online survey. Analysis was based on a structural equation modelling (SEM) approach, employing confirmatory factor analysis.FindingsThe analysis showed that attitudes towards omnichannel retailing had the strongest effect on purchase intention, followed by subjective norms, perceived behavioural control and information search. All variables except attitudes to omnichannel retailing had moderate effect sizes. Analysis also showed that attitudes towards omnichannel retailing had a significant (though only moderately strong) effect on consumer trust towards omnichannel retailing. Subjective norms, perceived behavioural control and time-saving also had significant effects on consumer trust, although these effects were all weaker than the effect of attitudes. Finally, time-saving had a significant and strong effect on perceived behavioural control.Originality/valueThese findings show that both personal attitudes towards omnichannel retailing and technology characteristics can influence user acceptance. Its practical implication is that retailers need to consider the psychological needs and attitudes of their customers before implementing omnichannel tools. Theoretically, there is a need for more empirical research into the consumer decision for omnichannel retailing. This is particularly true since omnichannel retailing is a relatively new retail strategy which consumers may not yet fully understand.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42068050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-14DOI: 10.1108/jamr-05-2021-0182
P. Gupta, Seema Sharma
PurposeThis paper aims to identify specific corporate governance determinants of asset quality in the Indian banking system and suggest a future course of action for research in the Indian banking industry. The results will guide other developing nations to handle poor asset quality in banks. Nations with economic interest in India can take cognisance from the results.Design/methodology/approachThe authors identify the determinants of asset quality for the Indian banks using novel data from 2010 to 2019 through a dynamic panel data approach. The authors analyse 45 public and private sector banks using general method of moments.FindingsThe results indicate that intensity of board activities, board functioning and ownership concentration are significant determinants of asset quality. Furthermore, the study hypotheses on board independence and board size are rejected as they do not significantly impact the asset quality. The authors also call for further research on the qualitative aspects of gender diversity, board independence and special committee activity for better insights.Originality/valueThis is the first study to identify specific corporate governance determinants of asset quality for the Indian banking system using a dynamic panel data approach with data spanning over ten years from 45 banks. Unlike all other studies, the authors have used both bank-specific and macroeconomic variables as control variables, making the results accurate and reliable. The authors also recognise the persistent nature of asset quality.
{"title":"Corporate governance determinants of asset quality in an emerging economy: evidence from Indian banks","authors":"P. Gupta, Seema Sharma","doi":"10.1108/jamr-05-2021-0182","DOIUrl":"https://doi.org/10.1108/jamr-05-2021-0182","url":null,"abstract":"PurposeThis paper aims to identify specific corporate governance determinants of asset quality in the Indian banking system and suggest a future course of action for research in the Indian banking industry. The results will guide other developing nations to handle poor asset quality in banks. Nations with economic interest in India can take cognisance from the results.Design/methodology/approachThe authors identify the determinants of asset quality for the Indian banks using novel data from 2010 to 2019 through a dynamic panel data approach. The authors analyse 45 public and private sector banks using general method of moments.FindingsThe results indicate that intensity of board activities, board functioning and ownership concentration are significant determinants of asset quality. Furthermore, the study hypotheses on board independence and board size are rejected as they do not significantly impact the asset quality. The authors also call for further research on the qualitative aspects of gender diversity, board independence and special committee activity for better insights.Originality/valueThis is the first study to identify specific corporate governance determinants of asset quality for the Indian banking system using a dynamic panel data approach with data spanning over ten years from 45 banks. Unlike all other studies, the authors have used both bank-specific and macroeconomic variables as control variables, making the results accurate and reliable. The authors also recognise the persistent nature of asset quality.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45417148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-02-04DOI: 10.1108/jamr-06-2021-0193
A. Sutrisno, Prof Vikas Kumar
PurposeThe purpose of this paper is to introduce the integrated model of the Preference Selection Index (PSI) and the prospect theory as new means to appraise the impact of supply chain sustainability risks based on five pillars of sustainability. Research has shown that sustainability risk assessment has a strong positive impact on improving the performance of enterprises.Design/methodology/approachThis study adopts a new decision support model for assessing supply chain sustainability risk based on additional failure mode and effect analysis parameters and its integration with PSI methodology and prospect theory. A case example of the supply chain small and medium enterprise (SME) producing fashion have been used in this study.FindingsThe result of this study reveals some critical supply chain sustainability risks affecting the sustainability of enterprises under study.Research limitations/implicationsThe use of a limited sample is often associated as a limitation in the research studies and this study is based on findings from SMEs in the fashion retail supply chain. This preliminary study provides academics and practitioners an exemplar of supply chain sustainability risk assessment using integration of the PSI method and prospect theory.Practical implicationsThe result of this study is beneficial for practitioners, particularly owner–managers of SMEs who can use this study as guidance on how to consider risk behavior to identify and select the critical sustainability risks and plan mitigating strategies accordingly.Originality/valueScientific studies on using the PSI and its integration with prospect theory as means to assess the criticality of supply chain sustainability risks is very rare. To the best of the authors’ knowledge, this is the first paper that presents the integrated model of the PSI and prospect theory to rank supply chain sustainability risks based on five pillars of sustainability.
{"title":"Supply chain sustainability risk decision support model using integrated Preference Selection Index (PSI) method and prospect theory","authors":"A. Sutrisno, Prof Vikas Kumar","doi":"10.1108/jamr-06-2021-0193","DOIUrl":"https://doi.org/10.1108/jamr-06-2021-0193","url":null,"abstract":"PurposeThe purpose of this paper is to introduce the integrated model of the Preference Selection Index (PSI) and the prospect theory as new means to appraise the impact of supply chain sustainability risks based on five pillars of sustainability. Research has shown that sustainability risk assessment has a strong positive impact on improving the performance of enterprises.Design/methodology/approachThis study adopts a new decision support model for assessing supply chain sustainability risk based on additional failure mode and effect analysis parameters and its integration with PSI methodology and prospect theory. A case example of the supply chain small and medium enterprise (SME) producing fashion have been used in this study.FindingsThe result of this study reveals some critical supply chain sustainability risks affecting the sustainability of enterprises under study.Research limitations/implicationsThe use of a limited sample is often associated as a limitation in the research studies and this study is based on findings from SMEs in the fashion retail supply chain. This preliminary study provides academics and practitioners an exemplar of supply chain sustainability risk assessment using integration of the PSI method and prospect theory.Practical implicationsThe result of this study is beneficial for practitioners, particularly owner–managers of SMEs who can use this study as guidance on how to consider risk behavior to identify and select the critical sustainability risks and plan mitigating strategies accordingly.Originality/valueScientific studies on using the PSI and its integration with prospect theory as means to assess the criticality of supply chain sustainability risks is very rare. To the best of the authors’ knowledge, this is the first paper that presents the integrated model of the PSI and prospect theory to rank supply chain sustainability risks based on five pillars of sustainability.","PeriodicalId":46158,"journal":{"name":"Journal of Advances in Management Research","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2022-02-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45972686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：