Pub Date : 2019-01-01DOI: 10.1080/14766086.2018.1495098
Ridhi Agarwala, Prashant Mishra, R. Singh
ABSTRACT This article is a summarizing review on religiosity and consumer behavior. Review findings from marketing literature indicate that religiosity influences consumer outcomes like materialism, intolerance, ethics, and risk aversion. It also impacts consumer attitude toward religious products and economic shopping behavior. A conceptual framework is presented to depict how certain dimensions of religion can explain the psychological mechanisms underlying these effects. Specifically, we propose prayer (religious rituals), religious exclusivism and divine retribution (religious beliefs), frugality (religious values) and religious community involvement and religious identity (religious community) as possible antecedents that drive the previously established differences in consumer behavior. For each of these antecedents, we offer definitions and integrate research findings from psychology, religion and marketing to build testable propositions. This essay complements preceding work and at the same time expands and broadens it by developing theory regarding the causal linkages between religiosity and consumer outcomes.
{"title":"Religiosity and consumer behavior: a summarizing review","authors":"Ridhi Agarwala, Prashant Mishra, R. Singh","doi":"10.1080/14766086.2018.1495098","DOIUrl":"https://doi.org/10.1080/14766086.2018.1495098","url":null,"abstract":"ABSTRACT This article is a summarizing review on religiosity and consumer behavior. Review findings from marketing literature indicate that religiosity influences consumer outcomes like materialism, intolerance, ethics, and risk aversion. It also impacts consumer attitude toward religious products and economic shopping behavior. A conceptual framework is presented to depict how certain dimensions of religion can explain the psychological mechanisms underlying these effects. Specifically, we propose prayer (religious rituals), religious exclusivism and divine retribution (religious beliefs), frugality (religious values) and religious community involvement and religious identity (religious community) as possible antecedents that drive the previously established differences in consumer behavior. For each of these antecedents, we offer definitions and integrate research findings from psychology, religion and marketing to build testable propositions. This essay complements preceding work and at the same time expands and broadens it by developing theory regarding the causal linkages between religiosity and consumer outcomes.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86223888","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1080/14766086.2018.1445008
Joerg Stolz, Jean-Claude Usunier
Abstract This article gives an interdisciplinary account of the societal causes as well as individual and organizational effects of religious consumer society. It integrates and systematizes contributions from economics of religion, marketing, and sociology of religion. The article presents the causes of religious consumer society and the most frequent individual adaptations (quality expectations, religious shopping, syncretism) and organizational responses (marketing and branding strategies). Findings are that (1) in the religious consumer society, individuals are free not to be religious or spiritual, putting religious associations in competition with secular organizations, and possibly leading to secularization, (2) it is exaggerated to speak of shopping and consuming as the “new religions” of Western societies, and (3) religious marketing and branding face important limitations, some internal and some external to religious and spiritual organizations, due to the dilemma between marketing practices and transcendental claims. We suggest ways and means to solve this dilemma.
{"title":"Religions as brands? Religion and spirituality in consumer society","authors":"Joerg Stolz, Jean-Claude Usunier","doi":"10.1080/14766086.2018.1445008","DOIUrl":"https://doi.org/10.1080/14766086.2018.1445008","url":null,"abstract":"Abstract This article gives an interdisciplinary account of the societal causes as well as individual and organizational effects of religious consumer society. It integrates and systematizes contributions from economics of religion, marketing, and sociology of religion. The article presents the causes of religious consumer society and the most frequent individual adaptations (quality expectations, religious shopping, syncretism) and organizational responses (marketing and branding strategies). Findings are that (1) in the religious consumer society, individuals are free not to be religious or spiritual, putting religious associations in competition with secular organizations, and possibly leading to secularization, (2) it is exaggerated to speak of shopping and consuming as the “new religions” of Western societies, and (3) religious marketing and branding face important limitations, some internal and some external to religious and spiritual organizations, due to the dilemma between marketing practices and transcendental claims. We suggest ways and means to solve this dilemma.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79821589","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1080/14766086.2019.1555885
Diego Rinallo, Mathieu Alemany Oliver
Since its inception, the Journal of Management, Spirituality & Religion (JMSR) has published cutting-edge research on management, leadership, business ethics, human resources, and organizational behavior to become a point of reference for researchers interested in the religious and spiritual aspects of managing and organizing. JMSR has already published work grounded in marketing and consumer behavior, albeit not in a systematic manner. Yet, once workers, entrepreneurs, managers, and leaders leave the workplace, they become consumers. At the same time, more often than not, the organizations where they work need to sell products and services in the marketplace to survive and thrive. With this special issue, our goal is to put the journal more firmly on the radar of marketing and consumer researchers and, ultimately, to stimulate crossdisciplinary conversations in this field of enquiry. The understanding of the religious aspects and spiritual expressions of managing and organizing can only be enriched by gaining deeper insight into spiritual, religious, and mundane marketplaces and consumption practices. Additionally, marketing and consumption studies can shed light on a variety of little-understood phenomena that are prevalent in secularized societies where: both religious organizations and new spiritual movements operate in a competitive marketplace; postmodern consumers mix and match values, philosophies, and ideas from different religious and spiritual traditions; and globalization, the internet and social media, tourism, and immigration provide access to spiritual and religious resources and communities at an unprecedented scale. In their mapping of literature in the field, Rinallo, Scott, and Maclaran (2013) highlight four areas of research (see Figure 1). Their quadripartite classification builds on the seminal work by Belk, Wallendorf, and Sherry (1989) on the sacred and the profane in consumer research. By suggesting that the sacred can be empirically investigated and by putting the sacred aspect of consumption at the core of what is now known as consumer culture theory, Belk, Wallendorf, and Sherry (1989) paved the way for and shaped the subsequent exploration of consumers’ and marketers’ sacralization of the mundane. Figure 1 differentiates the marketing and consumption of religion and spirituality in the narrow sense from the sacred elements of profane consumer behavior and further distinguishes between contributions on the basis of whether the key agents investigated are consumers or marketers, which provides a useful representational tool to map the field.
自创刊以来，《管理、灵性与宗教杂志》(JMSR)发表了关于管理、领导力、商业伦理、人力资源和组织行为的前沿研究，成为对管理和组织的宗教和精神方面感兴趣的研究人员的参考点。JMSR已经发表了以市场营销和消费者行为为基础的作品，尽管不是以系统的方式。然而，一旦工人、企业家、管理者和领导者离开工作场所，他们就成了消费者。与此同时，他们工作的组织往往需要在市场上销售产品和服务来生存和发展。通过这期特刊，我们的目标是让该杂志更牢固地受到营销和消费者研究人员的关注，并最终在这一调查领域激发跨学科的对话。对管理和组织的宗教方面和精神表达的理解只能通过对精神、宗教和世俗市场和消费实践的更深入的了解来丰富。此外，市场营销和消费研究可以揭示在世俗化社会中普遍存在的各种鲜为人知的现象:宗教组织和新的精神运动都在竞争激烈的市场中运作;后现代消费者将来自不同宗教和精神传统的价值观、哲学和思想混合搭配;全球化、互联网和社交媒体、旅游业和移民以前所未有的规模提供了获得精神和宗教资源和社区的途径。里纳洛、斯科特和麦克拉伦(2013)在绘制该领域的文献图谱时，强调了四个研究领域(见图1)。他们的四部分分类建立在贝尔克、瓦伦多夫和雪莉(1989)关于消费者研究中的神圣和亵渎的开创性工作的基础上。Belk, Wallendorf, and Sherry(1989)提出神圣可以通过实证调查，并将消费的神圣方面置于现在被称为消费文化理论的核心，从而为消费者和营销人员将世俗神圣化的后续探索铺平了道路。图1将狭义上的宗教和灵性的营销和消费与亵渎消费者行为的神圣元素区分开来，并在调查的关键代理人是消费者还是营销人员的基础上进一步区分了贡献，这为绘制该领域提供了一个有用的代表性工具。
{"title":"The marketing and consumption of spirituality and religion","authors":"Diego Rinallo, Mathieu Alemany Oliver","doi":"10.1080/14766086.2019.1555885","DOIUrl":"https://doi.org/10.1080/14766086.2019.1555885","url":null,"abstract":"Since its inception, the Journal of Management, Spirituality & Religion (JMSR) has published cutting-edge research on management, leadership, business ethics, human resources, and organizational behavior to become a point of reference for researchers interested in the religious and spiritual aspects of managing and organizing. JMSR has already published work grounded in marketing and consumer behavior, albeit not in a systematic manner. Yet, once workers, entrepreneurs, managers, and leaders leave the workplace, they become consumers. At the same time, more often than not, the organizations where they work need to sell products and services in the marketplace to survive and thrive. With this special issue, our goal is to put the journal more firmly on the radar of marketing and consumer researchers and, ultimately, to stimulate crossdisciplinary conversations in this field of enquiry. The understanding of the religious aspects and spiritual expressions of managing and organizing can only be enriched by gaining deeper insight into spiritual, religious, and mundane marketplaces and consumption practices. Additionally, marketing and consumption studies can shed light on a variety of little-understood phenomena that are prevalent in secularized societies where: both religious organizations and new spiritual movements operate in a competitive marketplace; postmodern consumers mix and match values, philosophies, and ideas from different religious and spiritual traditions; and globalization, the internet and social media, tourism, and immigration provide access to spiritual and religious resources and communities at an unprecedented scale. In their mapping of literature in the field, Rinallo, Scott, and Maclaran (2013) highlight four areas of research (see Figure 1). Their quadripartite classification builds on the seminal work by Belk, Wallendorf, and Sherry (1989) on the sacred and the profane in consumer research. By suggesting that the sacred can be empirically investigated and by putting the sacred aspect of consumption at the core of what is now known as consumer culture theory, Belk, Wallendorf, and Sherry (1989) paved the way for and shaped the subsequent exploration of consumers’ and marketers’ sacralization of the mundane. Figure 1 differentiates the marketing and consumption of religion and spirituality in the narrow sense from the sacred elements of profane consumer behavior and further distinguishes between contributions on the basis of whether the key agents investigated are consumers or marketers, which provides a useful representational tool to map the field.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81699613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1080/14766086.2018.1437764
Elizabeth A. Minton
Abstract Prior research has shown that religiosity influences consumer skepticism, but such research has lacked examination of the breadth of this effect and isolation of this effect by manipulating religion. Three studies explore this relationship. Study 1 shows that advertising skepticism mediates the relationship between religiosity and corporate trust. Study 2 finds that highly religious consumers are less skeptical of advertising leading to higher product perceptions and higher company trust. Study 3 primes religion with a writing task to show that the effects from Studies 1 and 2 are magnified after exposure to a religious prime, such that consumers who are primed with religion, in comparison to a control condition, exhibit significantly lower (higher) advertising skepticism, resulting in higher (lower) product evaluations, and higher (lower) brand trust. Corresponding implications for the trust, deception, and persuasion literature are discussed.
{"title":"Believing is buying: religiosity, advertising skepticism, and corporate trust","authors":"Elizabeth A. Minton","doi":"10.1080/14766086.2018.1437764","DOIUrl":"https://doi.org/10.1080/14766086.2018.1437764","url":null,"abstract":"Abstract Prior research has shown that religiosity influences consumer skepticism, but such research has lacked examination of the breadth of this effect and isolation of this effect by manipulating religion. Three studies explore this relationship. Study 1 shows that advertising skepticism mediates the relationship between religiosity and corporate trust. Study 2 finds that highly religious consumers are less skeptical of advertising leading to higher product perceptions and higher company trust. Study 3 primes religion with a writing task to show that the effects from Studies 1 and 2 are magnified after exposure to a religious prime, such that consumers who are primed with religion, in comparison to a control condition, exhibit significantly lower (higher) advertising skepticism, resulting in higher (lower) product evaluations, and higher (lower) brand trust. Corresponding implications for the trust, deception, and persuasion literature are discussed.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84447537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
ABSTRACT In a world where belief systems are constantly evolving, the number of people making a religious pilgrimage has skyrocketed. The Camino (Road) to Santiago (Saint James) de Compostela has been part of this general fervor. The present study looks at the dichotomy within this particular pilgrimage between the sacred and the profane, applying a historical method toward this end. It will demonstrate that at each of the three periods used here as units of analysis (Middle Ages, Renaissance, and Postmodernity), the sacred and the profane have combined in specific ways around the constructs of separation, encapsulation, and hybridization. This categorization justifies pilgrimages’ depiction as societal and commercial phenomena; shows that this particular, mythical pilgrimage has always been associated with markets and consumption behavior; and offers insights into these elements’ development and operationalization in the marketing arena.
{"title":"The changing dichotomy between the sacred and the profane: a historical analysis of the Santiago de Compostela pilgrimage","authors":"Véronique Cova, Julien Bousquet, Cylvie Claveau, Asim Qazi Shabir","doi":"10.1080/14766086.2018.1501415","DOIUrl":"https://doi.org/10.1080/14766086.2018.1501415","url":null,"abstract":"ABSTRACT In a world where belief systems are constantly evolving, the number of people making a religious pilgrimage has skyrocketed. The Camino (Road) to Santiago (Saint James) de Compostela has been part of this general fervor. The present study looks at the dichotomy within this particular pilgrimage between the sacred and the profane, applying a historical method toward this end. It will demonstrate that at each of the three periods used here as units of analysis (Middle Ages, Renaissance, and Postmodernity), the sacred and the profane have combined in specific ways around the constructs of separation, encapsulation, and hybridization. This categorization justifies pilgrimages’ depiction as societal and commercial phenomena; shows that this particular, mythical pilgrimage has always been associated with markets and consumption behavior; and offers insights into these elements’ development and operationalization in the marketing arena.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73784487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1080/14766086.2018.1445549
Marie-Catherine Paquier
Abstract Between its monastic origin and its merchant destination, the monastic product is moving from clergy to laity. What happens to this movement during the purchasing act? Imbued with work on the biography of things, this contextualized question is framed by Kopytoff’s theory, and extends it by focusing on the purchase, when clerical marketers meet secular consumers. We mobilize the literature about the sacralization process in consumption, enriched by the concept of communitas. An ethnographic methodology is deployed in the French monastic context and its various sales outlets. Findings show that the purchaser, when buying, is (re)joining communities which possess the sacred communitas characteristics. Incremented to previous work on gift-giving in such a purchase, they enable to show the re-sacralization process of the product. We conclude by replacing the usually linear continuum between sacred and profane statuses by a sinusoidal sacralization wave.
{"title":"The monastic product’s biography, a sacralization wave","authors":"Marie-Catherine Paquier","doi":"10.1080/14766086.2018.1445549","DOIUrl":"https://doi.org/10.1080/14766086.2018.1445549","url":null,"abstract":"Abstract Between its monastic origin and its merchant destination, the monastic product is moving from clergy to laity. What happens to this movement during the purchasing act? Imbued with work on the biography of things, this contextualized question is framed by Kopytoff’s theory, and extends it by focusing on the purchase, when clerical marketers meet secular consumers. We mobilize the literature about the sacralization process in consumption, enriched by the concept of communitas. An ethnographic methodology is deployed in the French monastic context and its various sales outlets. Findings show that the purchaser, when buying, is (re)joining communities which possess the sacred communitas characteristics. Incremented to previous work on gift-giving in such a purchase, they enable to show the re-sacralization process of the product. We conclude by replacing the usually linear continuum between sacred and profane statuses by a sinusoidal sacralization wave.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79107492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-09-22DOI: 10.1080/14766086.2018.1521737
P. Herzog, D. Harris, Jared L. Peifer
ABSTRACT This study integrates developmental and cultural approaches to student development and finds that millennial college students are responsive to moral formation. A particular challenge to prosociality among contemporary generations is growing up within a cultural context that aggrandizes a self-focus during emerging adulthood. Businesses are increasingly integrating spirituality at work, in part because of the benefits religiosity has in developing prosocial behaviors. However, businesses and universities can have concerns about explicitly engaging religiosity. We thus study a pedagogical approach that engages religiosity to investigate whether this promotes prosocial moral values. Employing a mixed-methods design, we analyze quantitative and qualitative changes in students completing a management education course with this pedagogical approach and compare their changes over time to a control group completing conventional ethics courses during the same time period. Findings indicate that prosocial development is possible during college and that explicit attention to diverse religious views aids moral development.
{"title":"Facilitating moral maturity: integrating developmental and cultural approaches","authors":"P. Herzog, D. Harris, Jared L. Peifer","doi":"10.1080/14766086.2018.1521737","DOIUrl":"https://doi.org/10.1080/14766086.2018.1521737","url":null,"abstract":"ABSTRACT This study integrates developmental and cultural approaches to student development and finds that millennial college students are responsive to moral formation. A particular challenge to prosociality among contemporary generations is growing up within a cultural context that aggrandizes a self-focus during emerging adulthood. Businesses are increasingly integrating spirituality at work, in part because of the benefits religiosity has in developing prosocial behaviors. However, businesses and universities can have concerns about explicitly engaging religiosity. We thus study a pedagogical approach that engages religiosity to investigate whether this promotes prosocial moral values. Employing a mixed-methods design, we analyze quantitative and qualitative changes in students completing a management education course with this pedagogical approach and compare their changes over time to a control group completing conventional ethics courses during the same time period. Findings indicate that prosocial development is possible during college and that explicit attention to diverse religious views aids moral development.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78766050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-09-08DOI: 10.1080/14766086.2018.1513857
S. Goltz
ABSTRACT Adaptation to change takes longer because of emotions employees experience such as discomfort, anxiety, or grief. Research suggests experiencing rather than avoiding discomfort and experiencing it within the psychological safety of nonjudgment help individuals adapt to change. However, the large literature on resistance to change suggests that avoidance is more common. This paper describes two practices that are effective at allowing for discomfort with nonjudgment, Buddhism and Acceptance and Commitment Therapy (ACT), and proposes that insights from these practices be used to help organizations implement change. Specifically, it is important to view suffering as inherent and accept this suffering as well as to pursue values in the midst of this discomfort using the transcendent self. Implications for the practice and study of organizational change are discussed.
{"title":"Organizational change: insights from Buddhism and Acceptance and Commitment Therapy(ACT)","authors":"S. Goltz","doi":"10.1080/14766086.2018.1513857","DOIUrl":"https://doi.org/10.1080/14766086.2018.1513857","url":null,"abstract":"ABSTRACT Adaptation to change takes longer because of emotions employees experience such as discomfort, anxiety, or grief. Research suggests experiencing rather than avoiding discomfort and experiencing it within the psychological safety of nonjudgment help individuals adapt to change. However, the large literature on resistance to change suggests that avoidance is more common. This paper describes two practices that are effective at allowing for discomfort with nonjudgment, Buddhism and Acceptance and Commitment Therapy (ACT), and proposes that insights from these practices be used to help organizations implement change. Specifically, it is important to view suffering as inherent and accept this suffering as well as to pursue values in the midst of this discomfort using the transcendent self. Implications for the practice and study of organizational change are discussed.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86986467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-08-10DOI: 10.1080/14766086.2018.1503088
S. Nandram, Gaëtan Mourmont, Eva Norlyk Smith, Dennis P. Heaton, Puneet K. Bindlish
ABSTRACT We propose a theory for entrepreneurial decision-making based on classic grounded theory covering data of a total of 42 entrepreneurs. Objectivizing subtle cues, refers to “the process of discovering, following and making use of internal and external subtle cues (conscious emotions, thoughts, perceptions and information).” This paper presents a redefinition, re-contextualization and reconceptualization of entrepreneurial decision-making, intuition, and intuiting processes. It also examines subtle cues as expressions of the inner-world dimension of spirituality. It encompasses both rational and intuitive processes. By developing the concept of objectivizing subtle cues, we show that (expert) intuition is not the only type of intuition that entrepreneurs use, that cues can be triggered internally as well as externally, and that this type of intuition can be used even if the environment is unstable. Furthermore, objectivization of subtle cues is not necessarily part of quick decision-making, and entrepreneurs can be nonconscious and conscious about these cues.
{"title":"Understanding entrepreneurial decision-making by objectivizing subtle cues","authors":"S. Nandram, Gaëtan Mourmont, Eva Norlyk Smith, Dennis P. Heaton, Puneet K. Bindlish","doi":"10.1080/14766086.2018.1503088","DOIUrl":"https://doi.org/10.1080/14766086.2018.1503088","url":null,"abstract":"ABSTRACT We propose a theory for entrepreneurial decision-making based on classic grounded theory covering data of a total of 42 entrepreneurs. Objectivizing subtle cues, refers to “the process of discovering, following and making use of internal and external subtle cues (conscious emotions, thoughts, perceptions and information).” This paper presents a redefinition, re-contextualization and reconceptualization of entrepreneurial decision-making, intuition, and intuiting processes. It also examines subtle cues as expressions of the inner-world dimension of spirituality. It encompasses both rational and intuitive processes. By developing the concept of objectivizing subtle cues, we show that (expert) intuition is not the only type of intuition that entrepreneurs use, that cues can be triggered internally as well as externally, and that this type of intuition can be used even if the environment is unstable. Furthermore, objectivization of subtle cues is not necessarily part of quick decision-making, and entrepreneurs can be nonconscious and conscious about these cues.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90058417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-26DOI: 10.1080/14766086.2018.1501414
David W. Miller, F. Ngunjiri, J. Lorusso
ABSTRACT Workplace chaplaincy is an intriguing phenomenon, wherein organizations hire clergy persons to serve the social, spiritual, and psychological needs of their employees. The authors interviewed 56 employees in nine organizations to explore employee perceptions and experiences with chaplaincy. The results indicate that employees perceive chaplaincy as a demonstration of management’s care and concern for then as whole persons by having chaplains meet their work and nonwork needs. Employees report that workplace chaplains care for them in five ways: attending to their work-related issues; addressing their practical and social needs; meeting their psychotherapeutic needs; facilitating urgent care as first responders in a crisis; and providing religious or pastoral services. The study suggests that employees’ experience of such care from chaplains can be interpreted as perceived organizational support, which enhances their sense of well-being and their organizational commitment. The article concludes with recommendations for future research.
{"title":"“The suits care about us”: employee perceptions of workplace chaplains","authors":"David W. Miller, F. Ngunjiri, J. Lorusso","doi":"10.1080/14766086.2018.1501414","DOIUrl":"https://doi.org/10.1080/14766086.2018.1501414","url":null,"abstract":"ABSTRACT Workplace chaplaincy is an intriguing phenomenon, wherein organizations hire clergy persons to serve the social, spiritual, and psychological needs of their employees. The authors interviewed 56 employees in nine organizations to explore employee perceptions and experiences with chaplaincy. The results indicate that employees perceive chaplaincy as a demonstration of management’s care and concern for then as whole persons by having chaplains meet their work and nonwork needs. Employees report that workplace chaplains care for them in five ways: attending to their work-related issues; addressing their practical and social needs; meeting their psychotherapeutic needs; facilitating urgent care as first responders in a crisis; and providing religious or pastoral services. The study suggests that employees’ experience of such care from chaplains can be interpreted as perceived organizational support, which enhances their sense of well-being and their organizational commitment. The article concludes with recommendations for future research.","PeriodicalId":46503,"journal":{"name":"Journal of Management Spirituality & Religion","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2018-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84740988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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