Pub Date : 2023-03-22DOI: 10.1108/jfm-10-2021-0124
Nor Zaimah Che-Ghani, Nik Elyna Myeda, A. Ali
Purpose To achieve efficient operation and maintenance (O&M) management, this study seeks to identify critical success factors (CSFs) affecting service delivery factors of O&M services at stratified residential buildings. The purpose of this study is to yield measurable data for developing an effective O&M framework to enhancing its performance. In future research, this study will further investigate the relationship between the CSF and service performance factors. Design/methodology/approach This study adopts a combination of qualitative and quantitative techniques that yields conclusive study findings while improving the research’s validity and dependability. Two series of instruments were conducted in an effort to refine the efficient O&M framework variables. Instruments used in addressing the research gap were a questionnaire survey and focus group discussion (FGD). Analysis of data was completed via the Statistical Package for the Social Sciences (SPSS) programme for quantitative data and thematic analysis for qualitative data. Findings This study concludes that the CSFs directly affect the performance of O&M. Questionnaire survey and FGD findings have refined the CSF into three main categories, namely, building characteristics, O&M management and community participation. FGD experts further suggested that service performance factors can be measured against SERVQUAL service qualities such as reliability, tangible, responsiveness, assurance and empathy. Research limitations/implications Future research may consider the inclusion of financial elements in the O&M service delivery. Originality/value This study presents a fresh insight into the CSFs that construct an efficient O&M framework through rigorous steps of data collection and analysis. This study proposes impactful guidance for policymakers, practitioners and residents on the significance of all parties’ involvement to support the management of residential buildings, where the current practice of O&M constantly faces complex issues. This study derives novice strategies that should correspond to the growing issues and challenges in managing residential buildings. The deeper insight into the role of O&M represents a direction for the future development of facilities management progress and stratified residential building sectors.
{"title":"Efficient operation and maintenance (O&M) framework in managing stratified residential properties","authors":"Nor Zaimah Che-Ghani, Nik Elyna Myeda, A. Ali","doi":"10.1108/jfm-10-2021-0124","DOIUrl":"https://doi.org/10.1108/jfm-10-2021-0124","url":null,"abstract":"Purpose To achieve efficient operation and maintenance (O&M) management, this study seeks to identify critical success factors (CSFs) affecting service delivery factors of O&M services at stratified residential buildings. The purpose of this study is to yield measurable data for developing an effective O&M framework to enhancing its performance. In future research, this study will further investigate the relationship between the CSF and service performance factors. Design/methodology/approach This study adopts a combination of qualitative and quantitative techniques that yields conclusive study findings while improving the research’s validity and dependability. Two series of instruments were conducted in an effort to refine the efficient O&M framework variables. Instruments used in addressing the research gap were a questionnaire survey and focus group discussion (FGD). Analysis of data was completed via the Statistical Package for the Social Sciences (SPSS) programme for quantitative data and thematic analysis for qualitative data. Findings This study concludes that the CSFs directly affect the performance of O&M. Questionnaire survey and FGD findings have refined the CSF into three main categories, namely, building characteristics, O&M management and community participation. FGD experts further suggested that service performance factors can be measured against SERVQUAL service qualities such as reliability, tangible, responsiveness, assurance and empathy. Research limitations/implications Future research may consider the inclusion of financial elements in the O&M service delivery. Originality/value This study presents a fresh insight into the CSFs that construct an efficient O&M framework through rigorous steps of data collection and analysis. This study proposes impactful guidance for policymakers, practitioners and residents on the significance of all parties’ involvement to support the management of residential buildings, where the current practice of O&M constantly faces complex issues. This study derives novice strategies that should correspond to the growing issues and challenges in managing residential buildings. The deeper insight into the role of O&M represents a direction for the future development of facilities management progress and stratified residential building sectors.","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43068417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-07DOI: 10.1108/jfm-06-2022-0067
Anke Aarninkhof-Kamphuis, H. Voordijk, G. Dewulf
Purpose Health care organizations’ decision-making for the future relies on anticipating changes. Reliable predictions are becoming increasingly difficult, creating anxiety and requires long-term adaptive planning to cope with unforeseen circumstances. The purpose of this study is to gain insights into the awareness of uncertainties that decision makers in healthcare have, particularly when making long-term investments. Design/methodology/approach This is a qualitative study with an explorative purpose. The data were collected through semi-structured and open interviews with board members of long-term care organizations. Findings The study revealed that respondents are most uncertain about the future financing of their real estate system. Another concern revealed is about the shortage of care professionals combined with an increasing demand for future care. Despite most decision makers do recognize uncertainties during the decision-making process, decision makers hardly address the level of these uncertainties. Although this study did find that some decision makers are aware of deep uncertainties, in terms of “unknown unknowns,” they have no actual approaches for dealing with such situations. Originality/value Decision makers at healthcare organizations are uncertain as to their ability to anticipate technological, economic, social and political developments, as well as predict future healthcare system transformations. Some decision makers are aware of deep uncertainties, in terms of “unknown unknowns” and “unidentified unknowns,” but they lack an actual approach to deal with such situations. This study examines how strategies adapt to unforeseen developments or how to deal with deep uncertainties in healthcare as complex adaptive system.
{"title":"Coping with uncertainties: challenges for decision makers in healthcare","authors":"Anke Aarninkhof-Kamphuis, H. Voordijk, G. Dewulf","doi":"10.1108/jfm-06-2022-0067","DOIUrl":"https://doi.org/10.1108/jfm-06-2022-0067","url":null,"abstract":"\u0000Purpose\u0000Health care organizations’ decision-making for the future relies on anticipating changes. Reliable predictions are becoming increasingly difficult, creating anxiety and requires long-term adaptive planning to cope with unforeseen circumstances. The purpose of this study is to gain insights into the awareness of uncertainties that decision makers in healthcare have, particularly when making long-term investments.\u0000\u0000\u0000Design/methodology/approach\u0000This is a qualitative study with an explorative purpose. The data were collected through semi-structured and open interviews with board members of long-term care organizations.\u0000\u0000\u0000Findings\u0000The study revealed that respondents are most uncertain about the future financing of their real estate system. Another concern revealed is about the shortage of care professionals combined with an increasing demand for future care. Despite most decision makers do recognize uncertainties during the decision-making process, decision makers hardly address the level of these uncertainties. Although this study did find that some decision makers are aware of deep uncertainties, in terms of “unknown unknowns,” they have no actual approaches for dealing with such situations.\u0000\u0000\u0000Originality/value\u0000Decision makers at healthcare organizations are uncertain as to their ability to anticipate technological, economic, social and political developments, as well as predict future healthcare system transformations. Some decision makers are aware of deep uncertainties, in terms of “unknown unknowns” and “unidentified unknowns,” but they lack an actual approach to deal with such situations. This study examines how strategies adapt to unforeseen developments or how to deal with deep uncertainties in healthcare as complex adaptive system.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46462730","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-02DOI: 10.1108/jfm-11-2022-0120
Andrew Ebekozien, C. Aigbavboa, M. S. Samsurijan, R. B. Radin Firdaus, Mohd Isa Rohayati
Purpose Public higher education institutions (HEIs) infrastructure funding is challenging in many developing countries. Encouraging private investment in HEIs infrastructure via a developed expanded corporate social responsibility (ECSR) may improve physical facilities. ECSR is a form of infrastructure tax relief providing physical facilities for HEIs. Academic literature is scarce concerning how ECSR can improve Nigeria’s public HEIs infrastructure and achieve education infrastructure related to Sustainable Development Goal 4 (SDG 4). Therefore, this study aims to proffer measures to improve public HEIs infrastructure and achieve sustainable development connected to Goal 4 focussing on infrastructure via a developed framework. Design/methodology/approach This is an expansion of an ongoing study, and data were collated via virtual interviews across the six geo-political zones in Nigeria. The analysed data were presented in a thematic pattern. Findings A total of 18 measures (sub-variables) emerged and were re-grouped into six variables. This includes institutionalising ECSR, HEIs infrastructure via ECSR awareness, HEIs infrastructure incentives, national and state action plans on HEIs infrastructure, a legal framework for HEIs infrastructure and key stakeholders’ participation. Also, the study used the generated six main variables to develop the improved public HEIs infrastructure via ECSR in developing countries, using Nigeria as a case study. This can enhance achieving infrastructure associated with SDG 4 (quality education) and targets. Originality/value This study intends to develop the philosophy (ECSR) with an implementable framework to encourage the private sector further to expand their CSR in the infrastructure development to the educational sector, especially in developing countries higher institutions, using Nigeria as a case study.
{"title":"Expanded corporate social responsibility framework: companies’ role in improving higher education institutions infrastructure to Sustainable Development Goal 4","authors":"Andrew Ebekozien, C. Aigbavboa, M. S. Samsurijan, R. B. Radin Firdaus, Mohd Isa Rohayati","doi":"10.1108/jfm-11-2022-0120","DOIUrl":"https://doi.org/10.1108/jfm-11-2022-0120","url":null,"abstract":"\u0000Purpose\u0000Public higher education institutions (HEIs) infrastructure funding is challenging in many developing countries. Encouraging private investment in HEIs infrastructure via a developed expanded corporate social responsibility (ECSR) may improve physical facilities. ECSR is a form of infrastructure tax relief providing physical facilities for HEIs. Academic literature is scarce concerning how ECSR can improve Nigeria’s public HEIs infrastructure and achieve education infrastructure related to Sustainable Development Goal 4 (SDG 4). Therefore, this study aims to proffer measures to improve public HEIs infrastructure and achieve sustainable development connected to Goal 4 focussing on infrastructure via a developed framework.\u0000\u0000\u0000Design/methodology/approach\u0000This is an expansion of an ongoing study, and data were collated via virtual interviews across the six geo-political zones in Nigeria. The analysed data were presented in a thematic pattern.\u0000\u0000\u0000Findings\u0000A total of 18 measures (sub-variables) emerged and were re-grouped into six variables. This includes institutionalising ECSR, HEIs infrastructure via ECSR awareness, HEIs infrastructure incentives, national and state action plans on HEIs infrastructure, a legal framework for HEIs infrastructure and key stakeholders’ participation. Also, the study used the generated six main variables to develop the improved public HEIs infrastructure via ECSR in developing countries, using Nigeria as a case study. This can enhance achieving infrastructure associated with SDG 4 (quality education) and targets.\u0000\u0000\u0000Originality/value\u0000This study intends to develop the philosophy (ECSR) with an implementable framework to encourage the private sector further to expand their CSR in the infrastructure development to the educational sector, especially in developing countries higher institutions, using Nigeria as a case study.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48007080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-17DOI: 10.1108/jfm-07-2022-0077
Ahmed Mohammed Jasim Shuwaili, R. Hesarzadeh, Mohammad Ali Bagherpour Velashani
Purpose In recent decades, managerial desire to use internal audit services to promote well-controlled organizational processes has significantly increased in the public sector. Yet, there is rare information on how internal audits may effectively be implemented in the public sector. The present research aims to design a comprehensive internal audit effectiveness model for the public sector. Design/methodology/approach This research is an applied mixed-methods (qualitative–quantitative) and descriptive survey study. The research population in both qualitative and quantitative sections included all internal and external audit managers and staff of Iraqi public organizations. The study sample of the qualitative section included 28 audit managers and staff selected using purposive sampling, and the study sample of the quantitative section included 399 individuals selected using convenience sampling. The data collection instruments in the qualitative and quantitative sections included semi-structured interviews and questionnaires, respectively. Data analysis was carried out using thematic analysis in Atlas.ti software in the qualitative section. Quantitative analysis and model validation were also performed using path analysis and structural equation modeling in Smart-PLS software in the quantitative section. Findings The results of the qualitative section led to the identification of 38 effectiveness factors among seven main categories, which were finally presented in the form of a comprehensive model. The main categories included the communication between internal and external auditors, granting independence and authority to internal auditors, providing specialized human resources, providing technological resources, developing management support, strengthening organizational culture and developing audit plans. In the qualitative section, the model was validated and confirmed. Quantitative results further showed that the compilation of audit plans and the development of management support were the most important factors. Originality/value The present study contributes to the literature by providing a comprehensive framework on internal audit with an emphasis on resource-based theory and reducing the research gap in the field of agents influencing internal audit efficacy in the public sector of developing countries. Further, the study provides insights into an under-studied developing country, Iraq.
{"title":"Designing an internal audit effectiveness model for public sector: qualitative and quantitative evidence from a developing country","authors":"Ahmed Mohammed Jasim Shuwaili, R. Hesarzadeh, Mohammad Ali Bagherpour Velashani","doi":"10.1108/jfm-07-2022-0077","DOIUrl":"https://doi.org/10.1108/jfm-07-2022-0077","url":null,"abstract":"\u0000Purpose\u0000In recent decades, managerial desire to use internal audit services to promote well-controlled organizational processes has significantly increased in the public sector. Yet, there is rare information on how internal audits may effectively be implemented in the public sector. The present research aims to design a comprehensive internal audit effectiveness model for the public sector.\u0000\u0000\u0000Design/methodology/approach\u0000This research is an applied mixed-methods (qualitative–quantitative) and descriptive survey study. The research population in both qualitative and quantitative sections included all internal and external audit managers and staff of Iraqi public organizations. The study sample of the qualitative section included 28 audit managers and staff selected using purposive sampling, and the study sample of the quantitative section included 399 individuals selected using convenience sampling. The data collection instruments in the qualitative and quantitative sections included semi-structured interviews and questionnaires, respectively. Data analysis was carried out using thematic analysis in Atlas.ti software in the qualitative section. Quantitative analysis and model validation were also performed using path analysis and structural equation modeling in Smart-PLS software in the quantitative section.\u0000\u0000\u0000Findings\u0000The results of the qualitative section led to the identification of 38 effectiveness factors among seven main categories, which were finally presented in the form of a comprehensive model. The main categories included the communication between internal and external auditors, granting independence and authority to internal auditors, providing specialized human resources, providing technological resources, developing management support, strengthening organizational culture and developing audit plans. In the qualitative section, the model was validated and confirmed. Quantitative results further showed that the compilation of audit plans and the development of management support were the most important factors.\u0000\u0000\u0000Originality/value\u0000The present study contributes to the literature by providing a comprehensive framework on internal audit with an emphasis on resource-based theory and reducing the research gap in the field of agents influencing internal audit efficacy in the public sector of developing countries. Further, the study provides insights into an under-studied developing country, Iraq.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45541930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-10DOI: 10.1108/jfm-01-2022-0005
M. Salehi, Mahmoud Lari Dashtbayaz, Eisa Abyaz
Purpose This study aims to investigate the relationship between prevention and panic of COVID-19 and distress tolerance, happiness and emotional intelligence (EI) in undergraduate and postgraduate accounting students in Iraq. In other words, this study seeks to answer whether or not different types of prevention and fear of COVID-19 can lead to improved distress tolerance, happiness and EI. Design/methodology/approach The study’s statistical population comprises 298 undergraduate and 138 postgraduate students in Iraq who were selected as the sample size using the Cochran sampling method. In this study, partial least squares regression (PLS) have been used to investigate the effect of independent variables on the dependent variable. Findings The results showed a positive and significant relationship between COVID-19 prevention and distress tolerance and happiness, but no significant relationship was observed between COVID-19 prevention and EI. Also, no significant relationship was observed between fear of COVID-19 and distress tolerance and happiness, but there was a positive and significant relationship between fear of COVID-19 and EI. Originality/value The present study’s results can provide valuable information to everyone and help the development of science and knowledge because so far, and to the best of the authors’ knowledge, no research has examined the impact of prevention and panic of COVID-19 on distress tolerance, happiness and EI in students.
{"title":"Relationship between COVID 19 prevention and panic and distress tolerance, spiritual intelligence and happiness in undergraduate, postgraduate accounting students","authors":"M. Salehi, Mahmoud Lari Dashtbayaz, Eisa Abyaz","doi":"10.1108/jfm-01-2022-0005","DOIUrl":"https://doi.org/10.1108/jfm-01-2022-0005","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the relationship between prevention and panic of COVID-19 and distress tolerance, happiness and emotional intelligence (EI) in undergraduate and postgraduate accounting students in Iraq. In other words, this study seeks to answer whether or not different types of prevention and fear of COVID-19 can lead to improved distress tolerance, happiness and EI.\u0000\u0000\u0000Design/methodology/approach\u0000The study’s statistical population comprises 298 undergraduate and 138 postgraduate students in Iraq who were selected as the sample size using the Cochran sampling method. In this study, partial least squares regression (PLS) have been used to investigate the effect of independent variables on the dependent variable.\u0000\u0000\u0000Findings\u0000The results showed a positive and significant relationship between COVID-19 prevention and distress tolerance and happiness, but no significant relationship was observed between COVID-19 prevention and EI. Also, no significant relationship was observed between fear of COVID-19 and distress tolerance and happiness, but there was a positive and significant relationship between fear of COVID-19 and EI.\u0000\u0000\u0000Originality/value\u0000The present study’s results can provide valuable information to everyone and help the development of science and knowledge because so far, and to the best of the authors’ knowledge, no research has examined the impact of prevention and panic of COVID-19 on distress tolerance, happiness and EI in students.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49160667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-10DOI: 10.1108/jfm-03-2022-0026
M. Salimi
Purpose In terms of the use of sports places and spaces, per capita is a determining parameter for the status and perspective of the future. Although there are many uses for the per capita indicator in sports places, there are no consistent scientific and methodological methods for calculating it. Therefore, this study aims to provide an analytical model to determine the per capita index of sports places and spaces. Design/methodology/approach One of the matters that can be considered as the basic information required to develop and construct sports facilities is determination of per capita, which can be used as the most vital information to plan and develop this type of urban utilities. In the history of contemporary urbanization, the use of the per capita concept is one of Reinhard Laumeister’s innovations, a founder of modern urban engineering in Germany, hence, the use of per capita was triggered in 1876, almost 133 years ago. Findings The underlying information of the research in two spatial and descriptive sections was analyzed in the geographic information systems (GIS) software. After the division and network distribution of the boundary by the Thiessen Networks analytic function in the Arc GIS, per capita of each polygon was separately calculated using the presented formula and the population of the related blocks Originality/value Finally, with the qualitative per capita achieved in the previous stage, the study area was classified based on the need for the development of indoor pools to three, privileged, semi-privileged and deprived spectrums.
{"title":"An analytical model for spatial developing of sports places and spaces","authors":"M. Salimi","doi":"10.1108/jfm-03-2022-0026","DOIUrl":"https://doi.org/10.1108/jfm-03-2022-0026","url":null,"abstract":"\u0000Purpose\u0000In terms of the use of sports places and spaces, per capita is a determining parameter for the status and perspective of the future. Although there are many uses for the per capita indicator in sports places, there are no consistent scientific and methodological methods for calculating it. Therefore, this study aims to provide an analytical model to determine the per capita index of sports places and spaces.\u0000\u0000\u0000Design/methodology/approach\u0000One of the matters that can be considered as the basic information required to develop and construct sports facilities is determination of per capita, which can be used as the most vital information to plan and develop this type of urban utilities. In the history of contemporary urbanization, the use of the per capita concept is one of Reinhard Laumeister’s innovations, a founder of modern urban engineering in Germany, hence, the use of per capita was triggered in 1876, almost 133 years ago.\u0000\u0000\u0000Findings\u0000The underlying information of the research in two spatial and descriptive sections was analyzed in the geographic information systems (GIS) software. After the division and network distribution of the boundary by the Thiessen Networks analytic function in the Arc GIS, per capita of each polygon was separately calculated using the presented formula and the population of the related blocks\u0000\u0000\u0000Originality/value\u0000Finally, with the qualitative per capita achieved in the previous stage, the study area was classified based on the need for the development of indoor pools to three, privileged, semi-privileged and deprived spectrums.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62096083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-06DOI: 10.1108/jfm-11-2021-0147
N. N. Zainol, N. A. Ramli, I. Mohammad, A. S. Sukereman, M. A. Sulaiman
Purpose This paper aims to assess a measurement model of green cleaning for green buildings in Malaysia. Being one of the contributors to the indoor environmental quality performance, green cleaning has become one of the significant aspects that need to be considered for the well-being and performance of a building, particularly in a green building's operations and maintenance performance. Green buildings without green cleaning practices would hinder the benefits that should be rendered economically, socially and environmentally. However, the absence of clear green cleaning components and requirements in Malaysia has become a motivation to undertake this research. Design/methodology/approach A questionnaire survey involving cleaning service providers and green building index (GBI) facilitators was carried out, and the data was then analyzed using partial least squares structural equation modeling. However, this paper will only be focusing on the measurement model assessment. Findings Most of the green cleaning components and requirements are acceptable in the model except integrated pest management (in the cleaning procedure component) and hand soaps (in the product and materials component) due to lower factor loadings. Therefore, these two requirements were removed from the measurement model. Research limitations/implications Due to a paucity of professionals in the field of green cleaning, the researchers have selected GBI facilitators and cleaning service providers as respondents for this research. The researchers assumed that GBI facilitators are aware of acceptable products and materials for green buildings; meanwhile, cleaning service providers know what is the best cleaning technique and process that helps in achieving cost and resource efficiency. This research also assumed that the green cleaning components identified can be applied to any type of green building, regardless of the differences in needs in each type of building. Practical implications This discovery will give the industry, particularly cleaning service providers and green building management teams, a first look at the green cleaning components and requirements. Originality/value This paper fulfills the need to study how green cleaning helps in achieving the benefits rendered by green buildings.
{"title":"Assessing measurement model of green cleaning components for green buildings","authors":"N. N. Zainol, N. A. Ramli, I. Mohammad, A. S. Sukereman, M. A. Sulaiman","doi":"10.1108/jfm-11-2021-0147","DOIUrl":"https://doi.org/10.1108/jfm-11-2021-0147","url":null,"abstract":"\u0000Purpose\u0000This paper aims to assess a measurement model of green cleaning for green buildings in Malaysia. Being one of the contributors to the indoor environmental quality performance, green cleaning has become one of the significant aspects that need to be considered for the well-being and performance of a building, particularly in a green building's operations and maintenance performance. Green buildings without green cleaning practices would hinder the benefits that should be rendered economically, socially and environmentally. However, the absence of clear green cleaning components and requirements in Malaysia has become a motivation to undertake this research.\u0000\u0000\u0000Design/methodology/approach\u0000A questionnaire survey involving cleaning service providers and green building index (GBI) facilitators was carried out, and the data was then analyzed using partial least squares structural equation modeling. However, this paper will only be focusing on the measurement model assessment.\u0000\u0000\u0000Findings\u0000Most of the green cleaning components and requirements are acceptable in the model except integrated pest management (in the cleaning procedure component) and hand soaps (in the product and materials component) due to lower factor loadings. Therefore, these two requirements were removed from the measurement model.\u0000\u0000\u0000Research limitations/implications\u0000Due to a paucity of professionals in the field of green cleaning, the researchers have selected GBI facilitators and cleaning service providers as respondents for this research. The researchers assumed that GBI facilitators are aware of acceptable products and materials for green buildings; meanwhile, cleaning service providers know what is the best cleaning technique and process that helps in achieving cost and resource efficiency. This research also assumed that the green cleaning components identified can be applied to any type of green building, regardless of the differences in needs in each type of building.\u0000\u0000\u0000Practical implications\u0000This discovery will give the industry, particularly cleaning service providers and green building management teams, a first look at the green cleaning components and requirements.\u0000\u0000\u0000Originality/value\u0000This paper fulfills the need to study how green cleaning helps in achieving the benefits rendered by green buildings.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41992213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-03DOI: 10.1108/jfm-10-2021-0127
S. Kamaruzzaman, Sarah Nabiha Suznan, Nik Elyna Myeda
Purpose This study aims to leverage the implementation of building information modelling (BIM) in facilities management (FM), and thus the integration of BIM and FM are explored. It looks at identifying the information needed to implement BIM application in FM, to determine the level of implementation of BIMFM as well as to recommend BIMFM application mapping for building life cycle. Design/methodology/approach This study applied qualitative methodology, upon which a purposive sampling to 16 interviewees were conducted among professionals involved in any BIM, FM, BIMFM projects. Final analysis was conducted using thematical analysis by ATLAS.ti software. Findings The types of information required to implement BIMFM range from managerial information, commercial information, technical information and all full life cycle data. The implementation of BIMFM is agreed as beneficial, as it builds up efficiency of building performance, able to close gap of loses information, helps to improve FM in terms of data management, mitigates the problems, identifies priority defects and to enhance the FM processes. Respondents also believed that the causes where there is no implementation of BIMFM is in the situations where things are in order and when it becomes very expensive. Originality/value This paper has managed to gather the essential elements toward leveraging the implementation of BIMFM in digital construction project which are in the means of information types, the needs of BIMFM implementation and towards the end drawing the BIMFM implementation plan framework that could be used as a reference for the practitioners and industry.
{"title":"Building information modelling facilities management (BIMFM) coordination for digital construction project","authors":"S. Kamaruzzaman, Sarah Nabiha Suznan, Nik Elyna Myeda","doi":"10.1108/jfm-10-2021-0127","DOIUrl":"https://doi.org/10.1108/jfm-10-2021-0127","url":null,"abstract":"\u0000Purpose\u0000This study aims to leverage the implementation of building information modelling (BIM) in facilities management (FM), and thus the integration of BIM and FM are explored. It looks at identifying the information needed to implement BIM application in FM, to determine the level of implementation of BIMFM as well as to recommend BIMFM application mapping for building life cycle.\u0000\u0000\u0000Design/methodology/approach\u0000This study applied qualitative methodology, upon which a purposive sampling to 16 interviewees were conducted among professionals involved in any BIM, FM, BIMFM projects. Final analysis was conducted using thematical analysis by ATLAS.ti software.\u0000\u0000\u0000Findings\u0000The types of information required to implement BIMFM range from managerial information, commercial information, technical information and all full life cycle data. The implementation of BIMFM is agreed as beneficial, as it builds up efficiency of building performance, able to close gap of loses information, helps to improve FM in terms of data management, mitigates the problems, identifies priority defects and to enhance the FM processes. Respondents also believed that the causes where there is no implementation of BIMFM is in the situations where things are in order and when it becomes very expensive.\u0000\u0000\u0000Originality/value\u0000This paper has managed to gather the essential elements toward leveraging the implementation of BIMFM in digital construction project which are in the means of information types, the needs of BIMFM implementation and towards the end drawing the BIMFM implementation plan framework that could be used as a reference for the practitioners and industry.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45630902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-02DOI: 10.1108/jfm-04-2022-0040
A. S. Kukah, D. Owusu-Manu, E. Badu, D. J. Edwards
Purpose This study aims to identify the critical success factors of public private partnership (PPP) power projects in Ghana and further evaluates the most significant critical success factors (CSFs) influencing both the public and private sector participation in PPP power projects. Design/methodology/approach Ranking-type Delphi survey in two rounds was conducted to establish a comprehensive list of critical success factors of PPP power projects. Using purposive and snowball sampling techniques, experts were targeted for the Delphi survey. Mean score ranking, Cronbach’s alpha coefficient and Kendall’s concordance were used for analysis. Findings From the list of 37 critical success factors, 9 CSFs were deemed to be extremely significant. The five topmost CSFs were as follows: shared authority, trust and communication between public and private sectors; necessity of power project; debt guarantee to enable private partner to raise funds from the local or international financial markets; appropriate risk allocation and risk sharing; and thorough and realistic assessment of cost, projections and benefits. Originality/value The CSFs identified and prioritized in this study have the propensity to trigger policy development towards the PPP power sector in Ghana and developing countries that shares similar context. This is because the study has wide implications for financing, politics, procurement, regulations, legal and capacity building.
{"title":"Delphi study for evaluating critical success factors (CSFs) for PPP power projects in Ghana","authors":"A. S. Kukah, D. Owusu-Manu, E. Badu, D. J. Edwards","doi":"10.1108/jfm-04-2022-0040","DOIUrl":"https://doi.org/10.1108/jfm-04-2022-0040","url":null,"abstract":"\u0000Purpose\u0000This study aims to identify the critical success factors of public private partnership (PPP) power projects in Ghana and further evaluates the most significant critical success factors (CSFs) influencing both the public and private sector participation in PPP power projects.\u0000\u0000\u0000Design/methodology/approach\u0000Ranking-type Delphi survey in two rounds was conducted to establish a comprehensive list of critical success factors of PPP power projects. Using purposive and snowball sampling techniques, experts were targeted for the Delphi survey. Mean score ranking, Cronbach’s alpha coefficient and Kendall’s concordance were used for analysis.\u0000\u0000\u0000Findings\u0000From the list of 37 critical success factors, 9 CSFs were deemed to be extremely significant. The five topmost CSFs were as follows: shared authority, trust and communication between public and private sectors; necessity of power project; debt guarantee to enable private partner to raise funds from the local or international financial markets; appropriate risk allocation and risk sharing; and thorough and realistic assessment of cost, projections and benefits.\u0000\u0000\u0000Originality/value\u0000The CSFs identified and prioritized in this study have the propensity to trigger policy development towards the PPP power sector in Ghana and developing countries that shares similar context. This is because the study has wide implications for financing, politics, procurement, regulations, legal and capacity building.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47132985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-22DOI: 10.1108/jfm-06-2022-0061
Ajitabh Dash
Purpose This study aims to comprehend the smart city–built environment’s (SCBE) effect on citizens’ quality of life in the smart cities of a developing country such as India. This study also sought to investigate the moderating effect of technological anxiety on the association, as mentioned earlier. Design/methodology/approach This study’s hypotheses were tested using data from 494 sample respondents who lived in the top five smart cities of India using partial least square-based structural equation modeling. Findings This study validated five dimensions of an SCBE, including smart governance, smart economy, smart people, smart transportation, smart environment and smart living, and demonstrated a favorable connection between a SCBE quality of life. This study confirmed that technology anxiety strongly moderates the relationship between the built environment of smart cities and citizens’ quality of life. Originality/value This study is a pioneering effort that explores the relationship between SCBE and the quality of life of its residents and the moderating effect of technology anxiety on this relationship.
{"title":"Modeling the moderating effect of technology anxiety on the relationship between smart city–built environment and the quality of life of citizens","authors":"Ajitabh Dash","doi":"10.1108/jfm-06-2022-0061","DOIUrl":"https://doi.org/10.1108/jfm-06-2022-0061","url":null,"abstract":"\u0000Purpose\u0000This study aims to comprehend the smart city–built environment’s (SCBE) effect on citizens’ quality of life in the smart cities of a developing country such as India. This study also sought to investigate the moderating effect of technological anxiety on the association, as mentioned earlier.\u0000\u0000\u0000Design/methodology/approach\u0000This study’s hypotheses were tested using data from 494 sample respondents who lived in the top five smart cities of India using partial least square-based structural equation modeling.\u0000\u0000\u0000Findings\u0000This study validated five dimensions of an SCBE, including smart governance, smart economy, smart people, smart transportation, smart environment and smart living, and demonstrated a favorable connection between a SCBE quality of life. This study confirmed that technology anxiety strongly moderates the relationship between the built environment of smart cities and citizens’ quality of life.\u0000\u0000\u0000Originality/value\u0000This study is a pioneering effort that explores the relationship between SCBE and the quality of life of its residents and the moderating effect of technology anxiety on this relationship.\u0000","PeriodicalId":46544,"journal":{"name":"Journal of Facilities Management","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2022-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41691697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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