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Cultural diversity in work teams and wellbeing impairments: A stress perspective 工作团队的文化多样性和幸福感受损:压力视角
IF 2.4 Q1 Social Sciences Pub Date : 2023-07-17 DOI: 10.1177/14705958231188807
K. Leifels, R. Zhang
It is empirically found that cultural diversity can influence group dynamics and social resources and demands. This study aims to explore if and how the effects of social demands and resources vary across teams of different levels of cultural diversity in the form of team compositions. This study proposes a research model to examine the associations between social demands (i.e., a lack of trust and accountability, misunderstanding and disagreement), social resources (i.e., managerial support and a positive team environment) and wellbeing impairments and empirically tests the model across three different team compositions. The sample is composed of 1049 participants who completed an online survey, working in either monocultural teams (i.e., one nationality only), bicultural teams (i.e., two nationalities), or multicultural teams (i.e., three or more nationalities). Multigroup structural equation modelling (SEM) was adopted to analyze the data and to perform cross-group comparison. The results show that the cultural composition of the team does influence the relationship between social demands and individual team members’ wellbeing. A lack of trust and accountability was found to be a significant predictor of wellbeing impairments in only mono- and bicultural teams, not in multicultural teams. Misunderstanding and disagreement was found to be positively associated with wellbeing impairments only in multicultural work teams, not in bi- or monocultural teams. No differences were found when comparing the effects of social resources on individual team members’ wellbeing between the three different types of teams.
实证研究发现,文化多样性可以影响群体动态和社会资源与需求。本研究旨在探讨不同文化多样性水平的团队中社会需求和资源的影响是否以及如何以团队构成的形式发生变化。本研究提出了一个研究模型来检验社会需求(即缺乏信任和问责、误解和分歧)、社会资源(即管理支持和积极的团队环境)和幸福感损害之间的关系,并在三种不同的团队组成中对该模型进行了实证检验。样本由1049名参与者组成,他们完成了在线调查,在单一文化团队(即,只有一个国籍),双文化团队(即,两个国籍)或多元文化团队(即,三个或更多国籍)中工作。采用多组结构方程模型(SEM)对数据进行分析和跨组比较。研究结果表明,团队的文化构成确实会影响社会需求与团队成员个体幸福感之间的关系。研究发现,只有在单一文化和双文化团队中,缺乏信任和问责制是幸福感受损的重要预测因素,而在多元文化团队中则不是。研究发现,误解和分歧只在多元文化团队中与幸福感受损呈正相关,而在双文化或单一文化团队中则不然。在比较社会资源对三种不同类型团队成员个体幸福感的影响时,没有发现差异。
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引用次数: 0
Cultural intelligence and COVID-induced virtual teams: Towards a conceptual framework for cross-cultural management studies 文化智能与新冠肺炎诱导的虚拟团队:跨文化管理研究的概念框架
IF 2.4 Q1 Social Sciences Pub Date : 2023-07-12 DOI: 10.1177/14705958231188621
Jasmin Mahadevan, Jakob Steinmann
This article proposes a creative approach to cultural intelligence, as an individual’s capability to function effectively under the condition of cultural diversity. Virtual team collaboration, as stimulated by the COVID-19 pandemic, constitutes a novel, culturally diverse context. We explore how cultural intelligence may shed light onto the requirements of post-COVID virtual and hybrid team collaboration. The contribution of this article to cross-cultural management studies is thus conceptual: by using the concept of cultural intelligence creatively and beyond its classic application, we exemplify a way in which cross-cultural management studies remain relevant, in an increasingly virtual world of work wherein people travel less to other countries, wherein collaboration takes place online and remotely, and wherein national cultural boundaries intersect with other cultural diversity factors.
本文提出了一种创造性的文化智力方法,即个体在文化多样性条件下有效发挥作用的能力。在新冠肺炎大流行的刺激下,虚拟团队合作构成了一个新颖的、文化多样的背景。我们探讨了文化智能如何揭示新冠肺炎疫情后虚拟和混合团队协作的要求。因此,本文对跨文化管理研究的贡献是概念性的:通过创造性地使用文化智力的概念,并超越其经典应用,我们举例说明了跨文化管理的研究在一个越来越虚拟的工作世界中保持相关性的一种方式,在这个世界中,人们很少去其他国家旅行,其中协作在线和远程进行,并且其中国家文化边界与其他文化多样性因素相交。
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引用次数: 0
Cultural intelligence as a predictor of organizational outcome 文化智力作为组织成果的预测因子
IF 2.4 Q1 Social Sciences Pub Date : 2023-06-30 DOI: 10.1177/14705958231187473
Abel P Lee
Since its introduction less than two decades ago, cultural intelligence (CQ) has emerged as a new field of research against the backdrop of globalization to advance our understanding of the required capabilities for individuals and firms to function effectively in contexts characterized by cultural complexity. Despite its recognition as an independent factor within a multi-loci framework of intelligences influencing individual and organizational outcomes, CQ’s nature and conceptualization on the three levels of analysis currently identified are still ambiguous. Consequently, CQ’s associations with proposed outcomes are also undertheorized. Upon a review of the literature, this paper will advance three main arguments, First, aside from the original individual level, clarification is required for CQ on the team and firm levels as to whether it is a collective manifestation of individual CQ or something entirely different. Second, organizational outcomes related to CQ have not been fully imagined, particularly in the contexts of transformations of organizational structures and leadership configurations in the modern economy. Third, the current theoretical framework and future research agenda can be enriched by adding an ethical dimension and a meta-firm level of analysis.
自不到二十年前引入以来,文化智能(CQ)已成为全球化背景下的一个新的研究领域,以促进我们对个人和企业在以文化复杂性为特征的环境中有效运作所需能力的理解。尽管CQ被认为是影响个人和组织结果的智力多位点框架中的一个独立因素,但其性质和目前确定的三个层次的分析概念仍然模糊不清。因此,CQ与拟议结果的关联也被低估了。在回顾文献的基础上,本文将提出三个主要论点:首先,除了最初的个人层面,团队和公司层面的CQ需要澄清它是个人CQ的集体表现还是完全不同的表现。其次,与CQ相关的组织结果尚未得到充分想象,特别是在现代经济中组织结构和领导配置转型的背景下。第三,可以通过增加伦理维度和元企业层面的分析来丰富当前的理论框架和未来的研究议程。
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引用次数: 0
Cross-cultural boundary spanning activities in a global team: Insights from an ethnographic case study 跨国团队跨文化活动:来自民族志案例研究的见解
IF 2.4 Q1 Social Sciences Pub Date : 2023-06-27 DOI: 10.1177/14705958231185432
A. Bartel-Radic, F. Munch
How can global team leaders effectively span boundaries between highly diverse and distant team members, manage cross-cultural conflict, and foster team performance? Global team leadership continues to face persistent challenges, and while the boundary spanning literature has identified relevant characteristics, traits, competencies, and skills of effective boundary spanners, it says little about boundary spanning activities. This paper proposes new contributions to this question through an ethnographic case study of a highly successful global R&D project team. Over the course of the 2-year project, three conflict situations were resolved through cross-cultural boundary spanning activities. From an ethnographic perspective, the dynamics at work are described in detail. To better understand these dynamics, the paper draws on loosely coupled systems theory by asking how structural and cultural coupling can facilitate boundary spanning activities. In doing so, the paper extends the theory of boundary spanning and global team leadership and connects boundary spanning with loosely coupled systems theory. The contributions relate to four main propositions: effective global team leaders span intra-team boundaries through coupling activities; task-related “structural coupling” and relationship-related “cultural coupling” are interdependent; effective boundary spanning combines tight structural and loose cultural coupling; and boundary spanning objects and agents enhance coupling activities.
全球团队领导者如何有效地跨越高度多样化和遥远的团队成员之间的界限,管理跨文化冲突,并促进团队绩效?全球团队领导能力继续面临持续的挑战,虽然边界跨越文献已经确定了有效边界跨越者的相关特征、特征、能力和技能,但它对边界跨越活动的描述很少。本文通过对一个非常成功的全球研发项目团队的民族志案例研究,对这个问题提出了新的贡献。在为期两年的项目中,通过跨文化跨界活动解决了三种冲突情况。从民族志的角度来看,工作中的动态被详细描述。为了更好地理解这些动态,本文通过询问结构和文化耦合如何促进边界跨越活动来借鉴松耦合系统理论。在此过程中,本文扩展了边界跨越和全球团队领导理论,并将边界跨越与松耦合系统理论联系起来。这些贡献涉及四个主要命题:有效的全球团队领导者通过耦合活动跨越团队内部边界;任务相关的“结构耦合”与关系相关的“文化耦合”是相互依存的;有效的边界跨越结合了紧密的结构耦合和松散的文化耦合;跨越边界的对象和智能体增强了耦合活动。
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引用次数: 0
Host country nationals’ domestic cross-cultural work experiences: A new construct and linkage to socializing behaviors toward expatriates 东道国国民的国内跨文化工作经验:对外籍人士的社交行为的新建构和联系
IF 2.4 Q1 Social Sciences Pub Date : 2023-06-15 DOI: 10.1177/14705958231183636
Chun-Hsiao Wang
There has been a growing consensus about the importance of host country nationals (HCNs) to the effectiveness of expatriates. This study adds to the knowledge base in the literature by introducing HCNs’ domestic cross-cultural work experiences (DCCWEs; i.e., experiences acquired in the home country, without leaving the country) as a construct worthy of attention and examining their relationships with HCN socializing behaviors toward expatriates. Based on two-wave survey data from 226 HCN participants who were working with at least one expatriate in his or her organization in Taiwan, this study finds that HCNs’ work assistance to expatriates increases their social support to expatriates. HCNs’ DCCWEs increase motivational cultural intelligence and work assistance to expatriates. Motivational cultural intelligence mediated the relationships between HCNs’ DCCWEs and both work assistance and social support to expatriates. More specifically, an additional analysis found that HCNs’ motivational cultural intelligence and work assistance to expatriates sequentially mediated the relationship between DCCWEs and social support to expatriates.
关于东道国国民(HCNs)对外派人员工作效率的重要性,人们已经达成了越来越多的共识。本研究通过引入hccns国内跨文化工作经验(DCCWEs;即,在母国获得的经验,没有离开国家)作为一个值得关注的结构,并检查它们与HCN对外籍人士的社交行为的关系。本研究基于226位在台湾与至少一名外派人员一起工作的HCN参与者的两波调查数据,发现HCN对外派人员的工作协助增加了他们对外派人员的社会支持。hcn的DCCWEs增加了外籍人士的文化智力和工作协助。动机性文化智力在外派人员DCCWEs与工作协助和社会支持的关系中起中介作用。更具体地说,另一项分析发现,HCNs的动机文化智力和对外籍人士的工作协助依次介导了DCCWEs与外籍人士社会支持之间的关系。
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引用次数: 0
The effect of race and foreign accent on managers’ career progression 种族和外国口音对管理者职业发展的影响
IF 2.4 Q1 Social Sciences Pub Date : 2023-06-08 DOI: 10.1177/14705958231180044
Nasreen Sultana, A. Pekerti, T. Okimoto, Charmine E J Härtel
This paper investigated immigrant groups’ attributes as factors inhibiting immigrants’ career development and progression vis-à-vis local-born-mainstream-groups. Drawing on the Stereotype Content Model (SCM) of warmth and competence, we examined perceptual cues (surface-diversity) and factors that act as career progression barriers. Results revealed race (white, non-white) and accents, rather than immigrant-status, were largely responsible for perceiving barriers. Immigrant non-white managers had more limited access than immigrant white managers to informal networking, mentoring and career support irrespective of their immigrant-status. Immigrant managers did not identify perceptual biases as factors that shape their unequal access to career development opportunities, suggesting a gap between experienced and perceived bias. SCM’s interdisciplinary theoretical implications are discussed contributing to diversity management practices in international contexts.
本文以-à-vis本地主流群体为研究对象,考察了移民群体属性对移民职业发展和进步的影响。利用温暖和能力的刻板印象内容模型(SCM),我们研究了作为职业发展障碍的感知线索(表面多样性)和因素。结果显示,种族(白人,非白人)和口音,而不是移民身份,是感知障碍的主要原因。无论移民身份如何,非白人移民经理比白人移民经理获得非正式网络、指导和职业支持的机会更有限。移民管理人员没有将感知偏见视为影响他们获得职业发展机会不平等的因素,这表明经验偏见和感知偏见之间存在差距。讨论了供应链管理的跨学科理论含义,有助于在国际背景下的多样性管理实践。
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引用次数: 0
Being happy. The role of personal value priorities in subjective well-being across European countries 幸福。个人价值优先在欧洲国家主观幸福感中的作用
IF 2.4 Q1 Social Sciences Pub Date : 2023-06-08 DOI: 10.1177/14705958231180049
Wolfgang Messner
The feeling of well-being differs across cultural contexts and can be understood from the perspective of personal value priorities. This study uses a multilevel model with a sample of 324,204 people from 31 European countries and shows that the values conformity, tradition, benevolence, self-direction, and hedonism exert a positive average influence, whereas universalism and power exert a negative average influence on subjective well-being. Comparing similar value-outcome relationships in multiple countries simultaneously reveals that the geographical boundaries of a country strongly influence the kind of role values play, with very different and sometimes opposing effects across countries. The study also considers how subjective well-being is related to the fit of personal value priorities with the prevailing values in the environment. While value incongruency is negatively related to well-being in Cyprus, Germany, Spain, Greece, Lithuania, and Ukraine, it has a positive effect in other countries in the eastern and northern parts of Europe.
幸福感因文化背景而异,可以从个人价值优先的角度来理解。本研究采用了一个多层次模型,对来自31个欧洲国家的324204人进行了抽样调查,结果表明,价值观一致性、传统、仁爱、自我导向和享乐主义对主观幸福感产生了正平均影响,而普遍主义和权力对主观幸福度产生了负平均影响。同时比较多个国家相似的价值-结果关系可以发现,一个国家的地理边界强烈影响价值观所扮演的角色,在不同国家之间产生非常不同甚至有时相反的影响。该研究还考虑了主观幸福感与个人价值优先事项与环境中主流价值观的匹配程度之间的关系。虽然价值不一致与塞浦路斯、德国、西班牙、希腊、立陶宛和乌克兰的幸福感呈负相关,但它对欧洲东部和北部的其他国家产生了积极影响。
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引用次数: 3
Engaging with contemporary issues: Cross-cultural management and the climate crisis 参与当代问题:跨文化管理与气候危机
IF 2.4 Q1 Social Sciences Pub Date : 2023-03-16 DOI: 10.1177/14705958231165375
T. Jackson
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引用次数: 0
Enhancing work relationships across cultures: The role of energy in cross-cultural work interactions 加强跨文化的工作关系:能量在跨文化工作互动中的作用
IF 2.4 Q1 Social Sciences Pub Date : 2023-02-06 DOI: 10.1177/14705958231155009
Dana McDaniel Sumpter, C. Gibson
As culturally different individuals work together, energy may be employed as a resource towards building and sustaining a work relationship. However, current scholarship on energy at work and relational energy fail to take into account cultural considerations. To address this gap, we develop novel theory that distinguishes amongst various forms of energy to explicate how they are differentially interpreted in interactions based on cultural orientation. Integrating theories of interaction rituals and energy at work, our theorizing calls into question common assumptions in prior literature which privilege certain forms of energy expression (such as high intensity) over others (such as calm restraint). We further theorize that energy becomes a resource when culturally-different relationship partners go through a process of discovery as they interact, in which they learn about their partner’s energy contributions and communication preferences. Through adaptation, intercultural partners can then establish an equilibrium, or balanced state, of energy contributions to their interactions. The relational energy gained from reaching this equilibrium replenishes personal resources used in interdependent work with culturally diverse others. We explain how such resource enhancement plays a critical role in sustaining high quality interdependent work in multicultural organizations.
当不同文化背景的人一起工作时,精力可能会被用作建立和维持工作关系的资源。然而,目前关于工作能量和关系能量的学术研究没有考虑到文化因素。为了解决这一差距,我们发展了一种新的理论,区分各种形式的能量,以解释它们在基于文化取向的互动中是如何被不同地解释的。结合互动仪式和工作中的能量理论,我们的理论质疑了先前文献中的常见假设,即某些形式的能量表达(如高强度)优于其他形式(如冷静克制)。我们进一步推论,当文化不同的关系伙伴在互动过程中经历一个发现过程时,能量就会成为一种资源,在这个过程中,他们会了解对方的能量贡献和沟通偏好。通过适应,跨文化伙伴可以在他们的互动中建立能量贡献的平衡或平衡状态。从达到这种平衡中获得的关系能量补充了在与文化多样化的其他人相互依赖的工作中使用的个人资源。我们解释了这种资源增强如何在多元文化组织中维持高质量的相互依存工作中发挥关键作用。
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引用次数: 1
Cultural differences in ethics and values during conflict resolution: A disentangling approach 冲突解决过程中伦理和价值观的文化差异:一种解开纠缠的方法
IF 2.4 Q1 Social Sciences Pub Date : 2023-02-02 DOI: 10.1177/14705958231155014
Ajay V. Somaraju
Using a social motives framework, I tested two process models that linked ethical beliefs of Relativism and Idealism to conflict resolution preferences of Compromise and Forcing through social values (Face, Collectivism, Dignity, and Honor). Cultural relativity of the models was assessed across three-cultural subgroups (Confucian, Hindu, and Aristotelian). Results revealed that the process model for Idealism held across cultures as Idealism was indirectly related to Forcing through Dignity and Honor. However, the results suggested that the process model for Relativism differed across cultural groups as Relativism was indirectly related to Compromise through both Face and Collectivism for Confucian cultures, but indirectly related to Compromise through Collectivism for Hindu cultures, and indirectly related to Compromise through Face for Aristotelian cultures. By examining the relationships between ethical beliefs and social values commonly attributed to cultural differences in conflict resolution preferences, the study disentangles the culture-specific and culture-free relationships which are important to resolving interpersonal conflict.
使用社会动机框架,我测试了两个过程模型,它们将相对主义和理想主义的伦理信仰与通过社会价值观(面子、集体主义、尊严和荣誉)妥协和强迫的冲突解决偏好联系起来。模型的文化相关性在三个文化亚群(儒家、印度教和亚里士多德)中进行了评估。结果表明,作为理想主义的理想主义在不同文化中的过程模型与通过尊严和荣誉的强迫间接相关。然而,研究结果表明,不同文化群体之间的相对主义过程模型不同,因为对于儒家文化来说,相对主义与通过面子和集体主义的妥协间接相关,而对于印度教文化来说,则与通过集体主义的折衷间接相关,对于亚里士多德文化来说,又与通过面子的妥协间接有关。通过考察通常归因于冲突解决偏好的文化差异的伦理信仰和社会价值观之间的关系,本研究解开了对解决人际冲突很重要的文化特定关系和文化无关关系。
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引用次数: 0
期刊
International Journal of Cross Cultural Management
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