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International Journal of Cross Cultural Management最新文献

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Building a bridge with others: Alternative patterns of the acculturation process through the eyes of immigrants and members of the receiving culture 架起与他人沟通的桥梁:从移民和接受文化成员的视角看文化适应过程的其他模式
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-05-08 DOI: 10.1177/14705958241252313
Erzsébet Malota, Eszter Bogáromi, Tamás László
Our study investigated the acculturation process in a new culture from the perspectives of immigrants (interviewees) and members of the receiving culture (interviewers). One hundred and seven semi-structured interviews were carried out with foreigners from 38 countries who lived in Hungary for at least a year. Using a grounded theory approach, the perspectives and feelings of the interviewers were also analysed in addition to the interview texts. The results reveal that the receiving culture shows what we call a ‘two-stage receptive attitude’, which comprises at first, closedness and later, openness towards foreigners. A binary set of attitudes as ‘traveller or guest’ was observed in immigrants; the ‘guest’ makes efforts to take the host as a complementary actor into consideration, integrating the depths of the foreign culture, while the ‘traveller’ tastes the surface of a foreign culture and collects experiences. Based on our analysis, the dual modes of the traveller and the guest are interpreted as two ideal typical role conceptions or role realisations. Our study increases awareness of the complexity of the acculturation process, as the unique design provided insights into the importance of analysing the perspectives – in addition to those of the interviewees – of the reports from members of the receiving society to add to our understanding of cross-cultural encounters. In addition to its methodological novelty, the present study contributes to the literature by providing an in-depth understanding of the “traveller versus guest” typology and, accordingly, proposing ways to investigate how these two types might function in an organisation.
我们的研究从移民(受访者)和接受文化成员(访谈者)的角度调查了在新文化中的文化适应过程。我们对来自 38 个国家、在匈牙利居住至少一年的外国人进行了 107 次半结构式访谈。采用基础理论方法,除访谈文本外,还对访谈者的观点和感受进行了分析。结果显示,接受文化表现出我们所说的 "两阶段接受态度",即对外国人的态度先是封闭,后是开放。我们在移民中观察到了 "旅行者或客人 "的二元态度;"客人 "努力将东道主作为一个互补的行为者,融入外国文化的深层,而 "旅行者 "则品尝外国文化的表面并收集经验。根据我们的分析,"旅行者 "和 "客人 "的双重模式被解释为两种理想的典型角色概念或角色实现。我们的研究提高了人们对文化适应过程复杂性的认识,因为独特的设计让我们了解到,除了受访者的视角之外,分析接受国社会成员的报告也非常重要,有助于加深我们对跨文化交际的理解。除了方法上的新颖性,本研究还通过深入理解 "旅行者与客人 "类型学,并相应地提出研究这两种类型如何在组织中发挥作用的方法,为文献做出了贡献。
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引用次数: 0
Angry leaders and coworkers: Cross-cultural evaluation of anger expression through high-status and equal-status roles 愤怒的领导和同事:通过高地位角色和平等地位角色表达愤怒的跨文化评估
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-04-06 DOI: 10.1177/14705958241245370
Seoungbeom Hong, Rosemary Hyejin Moon, Jae Yoon Chang, Jin Nam Choi, Jiyoung Park
Anger expressed in organizations conveys potent social information that influences social perceptions and determines subsequent relationships among employees. The present research examined how cultural contexts and hierarchical structure of a given relationship interact to shape perceptions of anger expression. Conducting a survey on subsidiary employees of a multinational high-tech company, Study 1 showed that employees from the Confucian Asian culture (specifically Korea) evaluate anger expressed by high-status counterparts (i.e., managers) more positively in terms of appropriateness and effectiveness compared to those from the Anglo culture (specifically the United States). Study 2, which was based on different samples from the same company, showed that employees from another Confucian Asian country (Japan), compared to those from the Anglo culture (the United States), provide more positive evaluations of the anger expressed by high-status counterparts. In contrast, Study 2 further showed that this cultural difference is reversed when anger is expressed by equal-status counterparts (coworkers). Finally, Study 3 replicated the findings of Study 2 using online-recruited samples and further demonstrated that Confucian Asian sample (Koreans) is more likely to decide to hire a job applicant who expressed anger as a leader than Anglo sample (Americans) is. In contrast, this pattern is reversed when considering a job applicant who expressed anger as a coworker. Theoretical and practical implications for social emotions and cross-cultural management are discussed.
在组织中表达的愤怒会传递出有力的社会信息,影响社会认知并决定员工之间的后续关系。本研究探讨了特定关系中的文化背景和等级结构如何相互作用,从而形成对愤怒表达的看法。研究 1 对一家跨国高科技公司的子公司员工进行了调查,结果显示,与来自盎格鲁文化(特别是美国)的员工相比,来自亚洲儒家文化(特别是韩国)的员工对地位较高的同行(即经理)所表达的愤怒在适当性和有效性方面的评价更为积极。研究 2 基于同一家公司的不同样本,结果显示,与来自盎格鲁文化(美国)的员工相比,来自另一个亚洲儒教国家(日本)的员工对高地位员工所表达的愤怒给予了更积极的评价。与此相反,研究 2 进一步表明,当愤怒由同等地位的同行(同事)表达时,这种文化差异会发生逆转。最后,研究 3 利用在线招聘的样本复制了研究 2 的结果,并进一步表明,与盎格鲁样本(美国人)相比,儒教亚洲样本(韩国人)更有可能决定聘用表达愤怒情绪的求职者。与此相反,在考虑作为同事表达愤怒的求职者时,这种模式则相反。本文讨论了社会情绪和跨文化管理的理论和实践意义。
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引用次数: 0
“Reinventing spiritual leadership from an Indonesian perspective” "从印度尼西亚的角度重塑精神领导力"
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-04-01 DOI: 10.1177/14705958241245245
Misbahuddin Azzuhri, Min-Ping Huang, Dodi W Irawanto
The spiritual leadership competency discourse has emphasized elements of skills, traits, and behavior that can influence leadership performance and organizational outcomes. This study aims to enrich cross-cultural management literature by exploring leadership competencies based on spiritual leadership practices in Indonesia. Therefore, this paper seeks to uncover the origins of spiritual leadership and appropriate competencies using empirical facts and Islamic cultural practices in Indonesia. The competencies analyzed in this study are based on Al-Ghazali’s cardinal virtues. Through a systematic literature review approach, this paper examines the Islamic Spiritual Leadership Model (SLM) and the concept of Qalb in the four cardinal virtues and their role in spiritual leadership practices in Indonesia. The findings are clarified through focus group discussions with top managers and staff from the Islamic banking sector. In addition, a principal component analysis was performed on 281 employees in Java, Indonesia, to determine the accuracy of the four Qalb competencies. This study discovered a new dimension in SLM based on the Islamic cultural context in Indonesia and considered a novel design. Thus, it addresses a gap in conventional SLM that has existed for about two decades, specifically when applied in countries where religion-based spirituality is practiced.
精神领导力论述强调的是能够影响领导绩效和组织成果的技能、特质和行为要素。本研究旨在通过探讨基于印尼精神领导实践的领导能力,丰富跨文化管理文献。因此,本文试图通过印尼的经验事实和伊斯兰文化习俗来揭示精神领导力的起源和相应的能力。本研究分析的能力基于加扎利的基本美德。通过系统的文献回顾方法,本文研究了伊斯兰精神领导力模型(SLM)和四项基本美德中的 Qalb 概念及其在印尼精神领导力实践中的作用。通过与伊斯兰银行业的高层管理人员和员工进行焦点小组讨论,对研究结果进行了澄清。此外,还对印度尼西亚爪哇岛的 281 名员工进行了主成分分析,以确定四种 Qalb 能力的准确性。这项研究基于印度尼西亚的伊斯兰文化背景,发现了可持续土地管理的一个新维度,并认为这是一种新颖的设计。因此,它弥补了约二十年来传统 SLM 中存在的空白,特别是在实行基于宗教的精神信仰的国家中应用时。
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引用次数: 0
Investigating otherness, not difference: Should saming and othering be the focus of the discipline? Implications for a contemporary cross-cultural management studies 研究他者,而非差异:学科的重点应该是 "同化 "和 "他化 "吗?对当代跨文化管理研究的启示
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-02-28 DOI: 10.1177/14705958241237891
Jasmin Mahadevan, Henriett Primecz
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引用次数: 0
Society and organizational leadership: Investigating the sociocultural construction of toxic and constructive leaders in Ghana 社会与组织领导力:调查加纳有毒领导和建设性领导的社会文化构造
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-02-27 DOI: 10.1177/14705958241237698
Hadi Ibrahim, Muhammed Abdulai, Sulemana Iddrisu, Isaac Konlan
Toxic leadership phenomenon persists in many institutions at the expense of organisational progress and performance. This article explores the centrality of sociocultural values in leadership formation in Ghanaian organisations. Through the lens of the constructivist paradigm and ethnomethodology research design, fifteen (15) in-depth interviews were analysed. The study revealed that society’s underlying sociocultural values systems fundamentally impact the construction of toxic organisational leaders through complicity and condoning malpractice, impertinence to time, and nonchalance towards leaders’ toxic behaviours. Context, in this regard, has an inbred role in making a leader either toxic or constructive. Society and its organisational setups must positively impact the co-creation of constructive leadership by nurturing values that demand leadership accountability and reward constructive leadership for its significant impact in engendering organisational progress.
在许多机构中,以牺牲组织进步和绩效为代价的有毒领导现象持续存在。本文探讨了社会文化价值观在加纳组织领导力形成过程中的核心作用。通过建构主义范式和人种学研究设计的视角,对十五(15)次深入访谈进行了分析。研究表明,社会的基本社会文化价值体系从根本上影响着有毒组织领导者的形成,其表现为共谋和纵容渎职行为、漠视时间以及对领导者的有毒行为漠不关心。在这方面,环境在使领导者具有毒性或建设性方面发挥着不可替代的作用。社会及其组织机构必须对共同创造建设性领导力产生积极影响,培养要求领导者承担责任的价值观,并奖励对组织进步产生重大影响的建设性领导力。
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引用次数: 0
French and language ideologies in a multilingual European Union institution: Re-constructing the meaning of language choice at work 欧盟多语种机构中的法语和语言意识形态:重新构建工作中语言选择的意义
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-02-26 DOI: 10.1177/14705958241237951
Veronika Lovrits, Hélène Langinier, Sabine Ehrhart
This qualitative study investigates stances in reflective interviews to identify cultural patterns that shape the meaning of language choice within an international unit of an EU institution in Luxembourg. We employ the analytical concept of “language cringe” and propose a complementary concept, “language push,” to showcase the effects and reproduction of language ideologies in day-to-day talk about languages at work. Our analysis reveals that, within a workplace culture that encourages flexible and convivial use of multiple languages, French speakers have to deal with the effects of the “logic of honour,” which is culturally associated with the use of French in France. Based on our findings, we suggest that language choice should be considered a cross cultural dimension in multilingual environments, and that language-sensitive management scholarship should broaden its considerations beyond the traditional issues of language proficiency, namely by inspecting relational and affective factors that shape language use in multilingual workplaces.
这项定性研究调查了反思性访谈中的立场,以确定在卢森堡一家欧盟机构的国际单位中形成语言选择意义的文化模式。我们采用了 "语言恐惧 "这一分析概念,并提出了 "语言推动 "这一补充概念,以展示在日常工作中谈论语言时语言意识形态的影响和再现。我们的分析表明,在一个鼓励灵活、愉快地使用多种语言的工作场所文化中,讲法语的人不得不面对 "荣誉逻辑 "的影响。根据我们的研究结果,我们建议应将语言选择视为多语言环境中的一个跨文化维度,对语言敏感的管理学术研究应将其考虑范围扩大到传统的语言能力问题之外,即通过研究影响多语言工作场所语言使用的关系和情感因素。
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引用次数: 0
The influence of perceived social support on support seeking across individualistic/collectivistic employees 感知到的社会支持对个人主义/集体主义员工寻求支持的影响
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-02-24 DOI: 10.1177/14705958241237735
Merve Acikdeniz, Yong Wah Goh, Pei Shan Goh, Yayoi Watanabe, Ikuko Noro, Rong Wang, Jiang Jiang, Agota Kun, Lohsnah Jeevanandam
Greater perceived social support may influence an individual’s appraisals of their stressful situation, negative affect, and subsequent support seeking coping. An individual’s identification with the individualism-collectivism dimensions could also influence this process. We conducted structural equation modelling (AMOS) on archival data from two groups of adult workers from five countries, who were categorised by their scores on the individualism-collectivism dimensions: a highly individualistic group ( n = 424), and a highly collectivistic group ( n = 400). The analysis aimed to determine how levels of perceived support influenced appraisals of stress and negative affect experiences leading to the use of social support seeking for both groups. The process models representing the individualistic and collectivistic groups were compared to see whether stronger identification with individualism or collectivism resulted in a similar or different stress process. Although the conceptual models fit both groups similarly overall, there were differences between the groups regarding the indirect paths involved in the model, particularly relating to the influence of perceived support on appraisals of the threat of the stressor. Implications and applications of the findings are discussed.
感知到的更多社会支持可能会影响个人对其压力状况的评价、负面影响以及随后寻求支持的应对方式。个人对个人主义-集体主义维度的认同也会影响这一过程。我们对来自五个国家的两组成年工人的档案数据进行了结构方程建模(AMOS),这些数据按个人主义-集体主义维度的得分进行了分类:高度个人主义组(n = 424)和高度集体主义组(n = 400)。分析的目的是确定感知到的支持水平如何影响两组人对压力和负面情绪体验的评价,从而导致他们寻求社会支持。我们对代表个人主义和集体主义群体的过程模型进行了比较,以了解对个人主义或集体主义的更强认同是否会导致相似或不同的压力过程。虽然概念模型总体上与两个群体的情况相似,但在模型所涉及的间接路径方面,尤其是在感知到的支持对压力源威胁评估的影响方面,两个群体之间存在差异。本文讨论了研究结果的意义和应用。
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引用次数: 0
Aligning Schwartz’s model of culture with that of Minkov-Hofstede 将施瓦茨的文化模式与明可夫-霍夫斯泰德的文化模式相结合
IF 2.4 Q3 MANAGEMENT Pub Date : 2024-02-20 DOI: 10.1177/14705958241235021
Michael Minkov, Anneli Kaasa
Recent studies have shown that the validated dimensions in the best-known models of national culture converge into a two-dimensional default model, yielding a cultural map of the world reminiscent of the geographic one. The revised Minkov-Hofstede model is very similar to that default, whereas Inglehart-Welzel’s model is a rotated and flipped variant of it. However, another popular model - Schwartz’s - differs from the default: it does not have a dimension capturing the cultural contrast between East Asia and Latin America plus Africa. Consequently, it cannot explain national differences in educational achievement and a number of other important national indicators, relevant in international business. This omission in Schwartz’s model is puzzling as its author claims to have analyzed all values with invariant meanings across the world. On the other hand, Schwartz’s model has an idiosyncratic “mastery-harmony dimension that is not consistent with any geo-economic pattern and has poor predictive properties, constituting another weakness. We show that these idiosyncrasies of Schwartz’s model stem from Schwartz’s controversial decision to ipsatize his items and use multidimensional scaling: a method which, even without ipsatization, can create spatial opposites of items that are not negatively correlated. A principal component analysis of raw (non-ipsatized) Schwartz value domains does yield a variant of the default model of culture. We argue that although ipsatizing Schwartz value measures is not wrong in an absolute sense, it yields an impoverished and somewhat puzzling image of cultural differences across the globe, whereas raw measures reproduce the Minkov-Hofstede variant of the default model relatively well, although a different selection of values might perform even better.
最近的研究表明,最著名的民族文化模型中经过验证的维度汇聚成一个二维默认模型,产生了一个类似于地理模型的世界文化地图。经修订的明可夫-霍夫斯泰德模型与该默认模型非常相似,而英格尔哈特-韦尔泽尔模型则是其旋转和翻转的变体。然而,另一个流行的模型--施瓦茨模型--与默认模型不同:它没有一个维度来捕捉东亚与拉丁美洲和非洲之间的文化对比。因此,它无法解释各国在教育成就和其他一些与国际商业相关的重要国家指标方面的差异。施瓦茨模型中的这一遗漏令人费解,因为其作者声称已经分析了全球所有含义不变的价值观。另一方面,施瓦茨的模型有一个特异的 "掌握-和谐 "维度,它与任何地缘经济模式都不一致,而且预测性很差,这构成了另一个弱点。我们的研究表明,施瓦茨模型的这些特异性源于施瓦茨颇具争议的决定--将项目同位化并使用多维标度:即使不使用同位化,这种方法也会产生不负相关的项目空间对立面。对原始的(非ipsatized)施瓦茨价值域进行主成分分析,确实可以得出一个默认文化模型的变体。我们认为,尽管从绝对意义上讲,施瓦茨价值度量的同位化并没有错,但它所得出的全球文化差异的图像是贫乏的、令人费解的,而原始度量则相对较好地再现了默认模型的明可夫-霍夫斯泰德变体,尽管不同的价值选择可能会有更好的表现。
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引用次数: 0
What connects positivism and interpretivism in cross-cultural management studies: Genealogy as a method for re-ordering disciplinary knowledge 跨文化管理研究中的实证主义与解释学之间的联系:将家谱学作为重新整理学科知识的方法
IF 2.4 Q3 MANAGEMENT Pub Date : 2023-12-21 DOI: 10.1177/14705958231223874
Jasmin Mahadevan
Cross-cultural management (CCM) studies is the discipline that investigates the interrelations between culture, management and organization, and ensuing implications. Like all disciplines, it is built upon certain presumed ‘disciplinary truths’, such as paradigmatic delineations, and assumptions of how culture should be studied differently within different paradigms. Such presumed truths easily become ‘trends’, potentially even disciplinary closures. In this article, I show how the concept of genealogy (Foucault), can help challenge prevalent ideas of how the disciplinary knowledge of CCM studies is ordered, in particular the idea that positivism and interpretivism are opposing CCM paradigms which study culture in distinct ways. It then becomes apparent how positivism and interpretivism, as selectively understood and delineated by CCM studies, are characterized by a shared focus on stable and immaterial selected aspects of culture and, consequently, suffer from the same limitations. Genealogy thus ‘un-fixes’ disciplinary knowledge and, via widening the scope of the analysis, enables CCM scholars to make choices beyond presently taken-for-granted disciplinary delineations.
跨文化管理(CCM)研究是一门研究文化、管理和组织之间相互关系及其影响的学科。与所有学科一样,它建立在某些假定的 "学科真理 "之上,如范式划分,以及在不同范式中应如何对文化进行不同研究的假设。这些假定的真理很容易成为 "趋势",甚至可能成为学科的封闭。在本文中,我将展示谱系学(福柯)的概念如何有助于挑战关于中文化研究的学科知识如何有序化的流行观点,尤其是实证主义和解释学是对立的中文化研究范式,它们以不同的方式研究文化。由此可见,实证主义和阐释主义是如何被中文化研究选择性地理解和界定的,它们的共同特点是都专注于文化的稳定和非物质的选定方面,并因此受到相同的限制。因此,系谱学 "解除 "了学科知识的固定性,并通过扩大分析范围,使中医药学学者能够在目前理所当然的学科划分之外做出选择。
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引用次数: 0
Making sense of cultural diversity’s complexity: Addressing an emerging challenge for leadership 了解文化多样性的复杂性:应对领导力面临的新挑战
IF 2.4 Q3 MANAGEMENT Pub Date : 2023-11-21 DOI: 10.1177/14705958231214623
Shireen Wei Yuin Chua, Peter YT Sun, Paresha Sinha
The growing complexity of cultural diversity within organizations’ workforce today requires leadership to find new organizational approaches to diversity management. Today’s workforce are seeking a different management approach where the staff experience inclusion and belonging whilst contributing to the organization’s purpose. The current organizational approaches to diversity management have not been successful in delivering on the promised outcomes (e.g., creativity and innovation) that leadership seeks. Leadership’s role is critical to developing organizational approaches to diversity management. Cultural inclusion offers leadership today’s approach of managing for inclusion. This paper proposes a conceptual framework that looks at leadership’s role in their organization’s diversity management approach. We identify three dimensions in our conceptual framework that influence leadership in their effort’s for effective diversity management: leadership’s accountability for diversity management; leadership’s approach to diversity management; and leadership’s focus of diversity management. This conceptual framework allows the leadership of organizations to identify their current diversity management approaches by mapping leadership position’s position with the three dimensions to identify leadership’s role in managing their culturally diverse organizations.
当今组织员工队伍中的文化多样性日益复杂,这就要求领导层找到新的组织多样性管理方法。今天的员工正在寻求一种不同的管理方法,让员工在为组织的目标做出贡献的同时,体验到包容和归属感。当前组织的多元化管理方法未能成功实现领导层所承诺的成果(如创造力和创新)。领导层的作用对于制定多样性管理的组织方法至关重要。文化包容性为领导层提供了当今的包容性管理方法。本文提出了一个概念框架,探讨领导层在组织多元化管理方法中的作用。我们在概念框架中确定了影响领导层有效进行多元化管理的三个方面:领导层对多元化管理的责任;领导层的多元化管理方法;领导层的多元化管理重点。通过这一概念框架,各组织的领导层可以将领导层的立场与这三个维度进行映射,从而确定其当前的多元化管理方法,从而确定领导层在管理文化多元化组织中的作用。
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引用次数: 0
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International Journal of Cross Cultural Management
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