Pub Date : 2023-10-26DOI: 10.1080/1528008x.2023.2270631
Mohd Saleem Wani, M. Sultan Bhat, Akhtar Alam, Shafkat Ahsan, Sajad Ahmad Mir
{"title":"Quantifying the Tourism Potential of North-Western Himalayas: A Comparative Analysis of Sonamarg and Doodhpathri, India","authors":"Mohd Saleem Wani, M. Sultan Bhat, Akhtar Alam, Shafkat Ahsan, Sajad Ahmad Mir","doi":"10.1080/1528008x.2023.2270631","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2270631","url":null,"abstract":"","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"42 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134909066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-20DOI: 10.1080/1528008x.2023.2272632
Rupa Sinha, Debasish Batabyal, Gargi Bagchi, Kareem M. Selem
ABSTRACTEven though academic attention has been paid to museum tourism and recently to libraries, the library-tourism nexus is comparatively an unexplored area in tourism literature. The aim of this research note is to introduce the concept of library tourism within tourism scholarship and discuss the way in which it may be integrated with future research. All participants praised India for having libraries that are loaded with rare books, references, and manuscripts that date back thousands of years in comparison to its neighbors. By linking this concept with mixed realities, this research note contributes to the future conservation of library heritage, memorable library experiences, and future tourism information services.KEYWORDS: Library tourisminformation servicesactivities-based librariestourism industrytourist culture Disclosure statementNo potential conflict of interest was reported by the authors.Data availability statementThe data that support the findings of this study are available from the corresponding author upon reasonable request.Additional informationFundingThe authors report that there is no financial funding in this paper.
{"title":"Establishing the Nexus Between Library and Tourism: An Empirical Approach","authors":"Rupa Sinha, Debasish Batabyal, Gargi Bagchi, Kareem M. Selem","doi":"10.1080/1528008x.2023.2272632","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2272632","url":null,"abstract":"ABSTRACTEven though academic attention has been paid to museum tourism and recently to libraries, the library-tourism nexus is comparatively an unexplored area in tourism literature. The aim of this research note is to introduce the concept of library tourism within tourism scholarship and discuss the way in which it may be integrated with future research. All participants praised India for having libraries that are loaded with rare books, references, and manuscripts that date back thousands of years in comparison to its neighbors. By linking this concept with mixed realities, this research note contributes to the future conservation of library heritage, memorable library experiences, and future tourism information services.KEYWORDS: Library tourisminformation servicesactivities-based librariestourism industrytourist culture Disclosure statementNo potential conflict of interest was reported by the authors.Data availability statementThe data that support the findings of this study are available from the corresponding author upon reasonable request.Additional informationFundingThe authors report that there is no financial funding in this paper.","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135617703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-20DOI: 10.1080/1528008x.2023.2272631
Seymur Ağazade, Adviye Ergün
ABSTRACTThis study examines the medical tourism demand in terms of determining factors by using aggregated data according to the scales of the firms operating in health services sector of Türkiye. Health supply conditions, marketing activities, real exchange rate and tourist income are considered as explanatory variables in the medical tourism demand function estimated within the framework of the panel generalized method of moments (GMM). The annual data covers the period 2009–2019. The findings show that medical tourism revenues of the country are affected positively by its lagged value, tourist income, health supply conditions and marketing activities, and negatively by the real exchange rate. Furthermore, the findings indicate that medical tourism to Türkiye is more strongly affected by tourist income and especially by real exchange rate compared to other explanatory variables of the estimated model. This conclusion supports that price-based preferences of medical tourists are significantly stronger in the medical tourism demand for Türkiye, despite the significant progress in health service delivery and health supply conditions in this country.KEYWORDS: Medical tourism demandhealth supply conditionsmarketing activitiespanel GMM Disclosure statementNo potential conflict of interest was reported by the author(s).
{"title":"Medical Tourism Demand to Türkiye: Sub-Sectoral Panel Data Estimations","authors":"Seymur Ağazade, Adviye Ergün","doi":"10.1080/1528008x.2023.2272631","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2272631","url":null,"abstract":"ABSTRACTThis study examines the medical tourism demand in terms of determining factors by using aggregated data according to the scales of the firms operating in health services sector of Türkiye. Health supply conditions, marketing activities, real exchange rate and tourist income are considered as explanatory variables in the medical tourism demand function estimated within the framework of the panel generalized method of moments (GMM). The annual data covers the period 2009–2019. The findings show that medical tourism revenues of the country are affected positively by its lagged value, tourist income, health supply conditions and marketing activities, and negatively by the real exchange rate. Furthermore, the findings indicate that medical tourism to Türkiye is more strongly affected by tourist income and especially by real exchange rate compared to other explanatory variables of the estimated model. This conclusion supports that price-based preferences of medical tourists are significantly stronger in the medical tourism demand for Türkiye, despite the significant progress in health service delivery and health supply conditions in this country.KEYWORDS: Medical tourism demandhealth supply conditionsmarketing activitiespanel GMM Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135616788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
ABSTRACTManagers’ communication, relationships with subordinates, and employees’ feelings of meaningful work are vital in engaging subordinates. However, their relationships lack a theoretical foundation. Drawing on self-concept theory (SCT), this study assesses the mediating role of psychological meaningfulness and employee – manager relationships (EMR) in the connection between three types of motivating language used by managers and job engagement. This study also tests the moderating role of EMR between psychological meaningfulness and job engagement. A convenience sampling method was used to collect 380 responses from employees working at four- and five-star hotels in Malaysia. Data were analyzed using the partial least squares method. Although three forms of motivating language positively relate to psychological meaningfulness, only empathetic language positively relates to EMR. Psychological meaningfulness mediates relationship between the three forms of motivating language and job engagement, while EMR only mediates the relationship between empathetic language and job engagement. EMR also significantly and negatively moderates the link between psychological meaningfulness and job engagement. These findings add value to the SCT and motivating language by assessing the relationships between motivating language, EMR, psychological meaningfulness, and job engagement. Managers can use motivating language to make jobs meaningful and build relationships with subordinates to improve employee outcomes.KEYWORDS: Motivating languagepsychological meaningfulnessjob engagementemployee–manager relationshipsself-concept theory Disclosure statementNo potential conflict of interest was reported by the authors.Supplementary materialSupplemental data for this article can be accessed online at https://doi.org/10.1080/1528008X.2023.2270617
{"title":"Managers’ Motivating Language and employees’ Job Engagement: The Role of Meaningfulness and Employee– Manager Relationships","authors":"Md Karim Rabiul, Dogan Gursoy, Ahmad Edwin Mohamed, Ataul Karim Patwary","doi":"10.1080/1528008x.2023.2270617","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2270617","url":null,"abstract":"ABSTRACTManagers’ communication, relationships with subordinates, and employees’ feelings of meaningful work are vital in engaging subordinates. However, their relationships lack a theoretical foundation. Drawing on self-concept theory (SCT), this study assesses the mediating role of psychological meaningfulness and employee – manager relationships (EMR) in the connection between three types of motivating language used by managers and job engagement. This study also tests the moderating role of EMR between psychological meaningfulness and job engagement. A convenience sampling method was used to collect 380 responses from employees working at four- and five-star hotels in Malaysia. Data were analyzed using the partial least squares method. Although three forms of motivating language positively relate to psychological meaningfulness, only empathetic language positively relates to EMR. Psychological meaningfulness mediates relationship between the three forms of motivating language and job engagement, while EMR only mediates the relationship between empathetic language and job engagement. EMR also significantly and negatively moderates the link between psychological meaningfulness and job engagement. These findings add value to the SCT and motivating language by assessing the relationships between motivating language, EMR, psychological meaningfulness, and job engagement. Managers can use motivating language to make jobs meaningful and build relationships with subordinates to improve employee outcomes.KEYWORDS: Motivating languagepsychological meaningfulnessjob engagementemployee–manager relationshipsself-concept theory Disclosure statementNo potential conflict of interest was reported by the authors.Supplementary materialSupplemental data for this article can be accessed online at https://doi.org/10.1080/1528008X.2023.2270617","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135617875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-17DOI: 10.1080/1528008x.2023.2270164
Jie Yu, Yaping Liu
ABSTRACTThis study applies grounded theory to explore path dependency in tourism poverty alleviation and constructs a model of the mechanisms of path dependency in tourism poverty alleviation in China. We find that path dependency mainly manifests at the levels of the government, tourism enterprises, and residents living in poverty, and it can be classified into cognitive path dependency; economic path dependency; institutional path dependency and technical path dependency. This study also finds that the formation of path dependency in tourism poverty alleviation is a long-term process. Different types of path dependency may have different effects on tourism poverty alleviation performance. In the face of non-optimal path dependency that may exert negative impacts, we recommend breaking through path dependency to achieve path creation.KEYWORDS: Tourism poverty alleviationpath dependencymechanismsgrounded theoryGuangxi Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. The first secretary for poverty alleviation refers to the party members selected from outstanding young cadres and reserve cadres of organs at all levels, outstanding staff members of state-owned enterprises and public institutions, and cadres who previously stepped down from leading positions due to age and have not yet retired to serve as the heads of party organizations in villages (generally weakly organized and impoverished villages).Additional informationFundingThe work was supported by the China National Social Science Fund [No. 16XJL006]; Guangxi Philosophy and Social Science Research Project [No.22FJY035]; Middle / Young aged Teachers’ Research Ability Improvement Project of Guangxi Higher Education [No.2022KY0071].
{"title":"A Study of the Mechanisms of Path Dependency in Tourism Poverty Alleviation Based on Grounded Theory —Taking Guangxi as an example","authors":"Jie Yu, Yaping Liu","doi":"10.1080/1528008x.2023.2270164","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2270164","url":null,"abstract":"ABSTRACTThis study applies grounded theory to explore path dependency in tourism poverty alleviation and constructs a model of the mechanisms of path dependency in tourism poverty alleviation in China. We find that path dependency mainly manifests at the levels of the government, tourism enterprises, and residents living in poverty, and it can be classified into cognitive path dependency; economic path dependency; institutional path dependency and technical path dependency. This study also finds that the formation of path dependency in tourism poverty alleviation is a long-term process. Different types of path dependency may have different effects on tourism poverty alleviation performance. In the face of non-optimal path dependency that may exert negative impacts, we recommend breaking through path dependency to achieve path creation.KEYWORDS: Tourism poverty alleviationpath dependencymechanismsgrounded theoryGuangxi Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. The first secretary for poverty alleviation refers to the party members selected from outstanding young cadres and reserve cadres of organs at all levels, outstanding staff members of state-owned enterprises and public institutions, and cadres who previously stepped down from leading positions due to age and have not yet retired to serve as the heads of party organizations in villages (generally weakly organized and impoverished villages).Additional informationFundingThe work was supported by the China National Social Science Fund [No. 16XJL006]; Guangxi Philosophy and Social Science Research Project [No.22FJY035]; Middle / Young aged Teachers’ Research Ability Improvement Project of Guangxi Higher Education [No.2022KY0071].","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135995094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-16DOI: 10.1080/1528008x.2023.2266861
Dandan Liu, Jing Ji, Meng Wu
ABSTRACTTourism is one of the industries that contributes to climate change. Tourism accounts for about 10% of total global GDP, while contributing about 8% of global greenhouse gas emissions, far more than many industries. The study of tourism carbon emissions is indispensable for global sustainable development. However, current research summaries on the field of tourism carbon emissions rarely describe the research dilemmas and future trends that the field desperately needs to address. This has led to fewer studies on tourism carbon emissions in recent years, with researchers turning to study environmentally responsible behavior for which data are more readily available. This is dangerous for the perception of sustainable tourism development and climate change. This paper first identifies the commonly concerned research issues in the tourism carbon emissions field through keyword analysis. By analyzing the existing research contents and topics, this paper proceeds to comb the inner logic among those researches in three dimensions which are time, space and topics, thus proposing a research framework. Finally, this paper puts forward four research areas needed to be improved and four directions we can go further, namely 4I and 4P. Other current review literature in this field focuses only on analyzing authors, journals, institutions, etc. without analyzing the logical relevance of the research content. In this paper, we believe that a research review based on the content of the literature itself is what will show scholars the current state of research and research issues in the field. And the constructed research framework can further clarify the research content and topics in the field and present a clear picture of the research content for relevant scholars. Therefore this study is convinced that a clear research framework will bring a powerful direction for the tourism carbon emissions research field. The research results will certainly make some contribution to the tourism carbon emissions field, by providing new viewpoints and research trends on tourism carbon emissions.KEYWORDS: Tourism carbon emissionCitespacecritical reviewresearch frameworkco-occurrence word analysis AcknowledgmentsThe author thanks Professor Hanqin Qiu and Professor Kam Hung for their valuable suggestions on the revision of the article.Disclosure statementNo potential conflict of interest was reported by the author(s).Author contributionsDandan Liu: Visualization, methodology, data collection, writing – original draft, review and editing. Jing Ji: Writing – review and editing. Meng Wu: Writing – review and editing.Data availability statementThe author confirms that the data supporting the findings of this study are available within the article and its supplementary materials.Additional informationFundingThe author(s) received the financial support of the “Zhejiang Province Science and Technology Plan Project of Soft Science Research Program (2023C35020)” and “Scientific
{"title":"Tourism Carbon Emissions: A Systematic Review of Research Based on Bibliometric Methods","authors":"Dandan Liu, Jing Ji, Meng Wu","doi":"10.1080/1528008x.2023.2266861","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2266861","url":null,"abstract":"ABSTRACTTourism is one of the industries that contributes to climate change. Tourism accounts for about 10% of total global GDP, while contributing about 8% of global greenhouse gas emissions, far more than many industries. The study of tourism carbon emissions is indispensable for global sustainable development. However, current research summaries on the field of tourism carbon emissions rarely describe the research dilemmas and future trends that the field desperately needs to address. This has led to fewer studies on tourism carbon emissions in recent years, with researchers turning to study environmentally responsible behavior for which data are more readily available. This is dangerous for the perception of sustainable tourism development and climate change. This paper first identifies the commonly concerned research issues in the tourism carbon emissions field through keyword analysis. By analyzing the existing research contents and topics, this paper proceeds to comb the inner logic among those researches in three dimensions which are time, space and topics, thus proposing a research framework. Finally, this paper puts forward four research areas needed to be improved and four directions we can go further, namely 4I and 4P. Other current review literature in this field focuses only on analyzing authors, journals, institutions, etc. without analyzing the logical relevance of the research content. In this paper, we believe that a research review based on the content of the literature itself is what will show scholars the current state of research and research issues in the field. And the constructed research framework can further clarify the research content and topics in the field and present a clear picture of the research content for relevant scholars. Therefore this study is convinced that a clear research framework will bring a powerful direction for the tourism carbon emissions research field. The research results will certainly make some contribution to the tourism carbon emissions field, by providing new viewpoints and research trends on tourism carbon emissions.KEYWORDS: Tourism carbon emissionCitespacecritical reviewresearch frameworkco-occurrence word analysis AcknowledgmentsThe author thanks Professor Hanqin Qiu and Professor Kam Hung for their valuable suggestions on the revision of the article.Disclosure statementNo potential conflict of interest was reported by the author(s).Author contributionsDandan Liu: Visualization, methodology, data collection, writing – original draft, review and editing. Jing Ji: Writing – review and editing. Meng Wu: Writing – review and editing.Data availability statementThe author confirms that the data supporting the findings of this study are available within the article and its supplementary materials.Additional informationFundingThe author(s) received the financial support of the “Zhejiang Province Science and Technology Plan Project of Soft Science Research Program (2023C35020)” and “Scientific","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136113420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-16DOI: 10.1080/1528008x.2023.2270165
Heejung Ro, Marryam Khan
ABSTRACTDespite the importance of LGBT friendliness, little attention has been paid to this construct in the travel and hospitality research. This research investigates LGBT friendliness of a company by examining its underlying dimensions and exploring differences in those dimensions by sexual orientation openness level. The results show that LGBT friendliness of a company is composed of two dimensions: LGBT-internal actions and LGBT-marketing communications. The results also show that homosexual customers who are more open about their sexual orientation indicate higher importance in both dimensions of LGBT friendliness, compared to those who are less open about their sexual orientation.KEYWORDS: LGBT friendlinessInternal actionsMarketing communicationsexual orientation openness Disclosure statementNo potential conflict of interest was reported by the author(s).
{"title":"LGBT Friendliness: Internal Actions and Marketing Communications","authors":"Heejung Ro, Marryam Khan","doi":"10.1080/1528008x.2023.2270165","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2270165","url":null,"abstract":"ABSTRACTDespite the importance of LGBT friendliness, little attention has been paid to this construct in the travel and hospitality research. This research investigates LGBT friendliness of a company by examining its underlying dimensions and exploring differences in those dimensions by sexual orientation openness level. The results show that LGBT friendliness of a company is composed of two dimensions: LGBT-internal actions and LGBT-marketing communications. The results also show that homosexual customers who are more open about their sexual orientation indicate higher importance in both dimensions of LGBT friendliness, compared to those who are less open about their sexual orientation.KEYWORDS: LGBT friendlinessInternal actionsMarketing communicationsexual orientation openness Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136115962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-05DOI: 10.1080/1528008x.2023.2264510
Dilan Arabacıoğlu, Bekir Bora Dedeoglu
ABSTRACTThis study aims to determine the moderating effect of the quality of information given by guides on the relationship between guides’ communication skills and tour satisfaction. The data for this study were collected from 300 foreign tourists who participated in guided tours in Nevsehir province, Core Cappadocia, by means of surveys. The partial least squares method was used to test the developed model. According to the analysis results, guides’ communication skills significantly affect tourist tour satisfaction. However, guides’ empathy skills had no significant impact on tourists’ satisfaction with tours. The quality of information given by guides was found to have a moderating role in the relationship between guides’ respect toward tourists and tour satisfaction. On the other hand, information quality had no moderating effect on the relationship between guides’ self-expression skills and tour satisfaction.KEYWORDS: Tourist guidescommunication skillsinformation qualitytour satisfactionTurkey Disclosure statementNo potential conflict of interest was reported by the author(s).
{"title":"The Moderating Role of Information Quality in the Relationship Between guides’ Communication Skills and Tour Satisfaction","authors":"Dilan Arabacıoğlu, Bekir Bora Dedeoglu","doi":"10.1080/1528008x.2023.2264510","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2264510","url":null,"abstract":"ABSTRACTThis study aims to determine the moderating effect of the quality of information given by guides on the relationship between guides’ communication skills and tour satisfaction. The data for this study were collected from 300 foreign tourists who participated in guided tours in Nevsehir province, Core Cappadocia, by means of surveys. The partial least squares method was used to test the developed model. According to the analysis results, guides’ communication skills significantly affect tourist tour satisfaction. However, guides’ empathy skills had no significant impact on tourists’ satisfaction with tours. The quality of information given by guides was found to have a moderating role in the relationship between guides’ respect toward tourists and tour satisfaction. On the other hand, information quality had no moderating effect on the relationship between guides’ self-expression skills and tour satisfaction.KEYWORDS: Tourist guidescommunication skillsinformation qualitytour satisfactionTurkey Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"159 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135481957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-04DOI: 10.1080/1528008x.2023.2264506
Liu Xuemei, Rahman Mohamad Luthfi Abdul, Saravanan A/L P. Veeramuthu, Guanghui Qiao
ABSTRACTTo understand research and hot topics in literary tourism, explore the evolution of research paths, identify cutting-edge topics, and provide guidance for future research. Using Citespace software, we analyzed literature related to literary tourism in the Web of Science database between 2003 and 2022. The results reveal that research in the field is growing and diversifying, with a focus on tourism destinations, tourist satisfaction, and marketing and management. Authorship is fragmented, with low levels of collaboration, while institutions are more concentrated and dominated by core research institutions. To promote theoretical innovation, future research should strengthen inter-team communication and cross-disciplinary collaboration. In-depth research on the evaluation of sustainable tourism, policies and regulations, and regulatory mechanisms is also necessary.KEYWORDS: Literary tourismcitespacevisual analysisevolutionary pathstrends Disclosure statementNo potential conflict of interest was reported by the author(s).
摘要了解文学旅游的研究现状和热点问题，探索研究路径的演变，识别前沿课题，为今后的研究提供指导。利用Citespace软件，对Web of Science数据库2003 - 2022年间与文学旅游相关的文献进行分析。结果表明，该领域的研究正在不断发展和多样化，重点是旅游目的地、游客满意度和营销与管理。作者身份是碎片化的，合作水平较低，而机构更集中，由核心研究机构主导。为了促进理论创新，未来的研究应加强团队间的沟通和跨学科的合作。在可持续旅游评价、政策法规、调控机制等方面进行深入研究也是必要的。关键词:文学旅游空间视觉分析进化路径披露声明作者未报告潜在的利益冲突。
{"title":"Evolutionary Paths and Trends in Literary Tourism Research: A Visual Analysis Based on Citespace","authors":"Liu Xuemei, Rahman Mohamad Luthfi Abdul, Saravanan A/L P. Veeramuthu, Guanghui Qiao","doi":"10.1080/1528008x.2023.2264506","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2264506","url":null,"abstract":"ABSTRACTTo understand research and hot topics in literary tourism, explore the evolution of research paths, identify cutting-edge topics, and provide guidance for future research. Using Citespace software, we analyzed literature related to literary tourism in the Web of Science database between 2003 and 2022. The results reveal that research in the field is growing and diversifying, with a focus on tourism destinations, tourist satisfaction, and marketing and management. Authorship is fragmented, with low levels of collaboration, while institutions are more concentrated and dominated by core research institutions. To promote theoretical innovation, future research should strengthen inter-team communication and cross-disciplinary collaboration. In-depth research on the evaluation of sustainable tourism, policies and regulations, and regulatory mechanisms is also necessary.KEYWORDS: Literary tourismcitespacevisual analysisevolutionary pathstrends Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135645416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-03DOI: 10.1080/1528008x.2023.2264509
Lori S. Hoy, Brigitte Stangl, Nigel Morgan
This study utilizes Cognitive-Experiential Self-Theory (CEST) to examine the underserved, but flourishing, market of travelers seeking dog-friendly accommodation. Extant hospitality research has not examined the evaluation/judgment of using specialty OTAs as an information source. CEST allows for an investigation of how experiential and analytic processing of emotion-driven and logic-driven dispositions impact affective and cognitive responses, resulting in the consumer behavioral tendency to use a specialty OTA. Results based on 697 questionnaires from people who had previously traveled with their dogs show that human well-being beliefs impact peoples’ attitude (affective response) and intention to use the specialty OTA. Interestingly expertise has no impact on attitude or usage intention. Further, institutional trust and risk attitude impact the perceived usefulness (cognitive response) and usage intention. A novel, empirically tested model to predict the specialty OTA usage of those wishing to book dog-friendly leisure accommodation is presented. Managerial implications are provided.
{"title":"Dog-Friendly Accommodation: Specialty OTAs and Decision-Making","authors":"Lori S. Hoy, Brigitte Stangl, Nigel Morgan","doi":"10.1080/1528008x.2023.2264509","DOIUrl":"https://doi.org/10.1080/1528008x.2023.2264509","url":null,"abstract":"This study utilizes Cognitive-Experiential Self-Theory (CEST) to examine the underserved, but flourishing, market of travelers seeking dog-friendly accommodation. Extant hospitality research has not examined the evaluation/judgment of using specialty OTAs as an information source. CEST allows for an investigation of how experiential and analytic processing of emotion-driven and logic-driven dispositions impact affective and cognitive responses, resulting in the consumer behavioral tendency to use a specialty OTA. Results based on 697 questionnaires from people who had previously traveled with their dogs show that human well-being beliefs impact peoples’ attitude (affective response) and intention to use the specialty OTA. Interestingly expertise has no impact on attitude or usage intention. Further, institutional trust and risk attitude impact the perceived usefulness (cognitive response) and usage intention. A novel, empirically tested model to predict the specialty OTA usage of those wishing to book dog-friendly leisure accommodation is presented. Managerial implications are provided.","PeriodicalId":46803,"journal":{"name":"Journal of Quality Assurance in Hospitality & Tourism","volume":"100 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135738757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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