In this Special Issue, we present some of the important research work curated from the internationally renowned Hawaii International Conference on Systems Science (2019). We take note of the call to action by Petter, Carter, Randolph, and Lee (2018) in the editorial titled "Desperately Seeking the Information in Information Systems Research." In their editorial, the authors highlight the embrace of the technology artifact in IS research at the expense of "abandonment of that other central component in information systems research - information" (p. 10). Petter et al. argue not to "overlook the role of information" and highlight the necessity to study it in an era of analytics, algorithmic decision making, and fake news.
{"title":"Special Issue Introduction: Desperately Seeking the Information in Information Systems Research at HICSS 2019","authors":"G. Tejay, Souren Paul","doi":"10.1145/3380799.3380802","DOIUrl":"https://doi.org/10.1145/3380799.3380802","url":null,"abstract":"In this Special Issue, we present some of the important research work curated from the internationally renowned Hawaii International Conference on Systems Science (2019). We take note of the call to action by Petter, Carter, Randolph, and Lee (2018) in the editorial titled \"Desperately Seeking the Information in Information Systems Research.\" In their editorial, the authors highlight the embrace of the technology artifact in IS research at the expense of \"abandonment of that other central component in information systems research - information\" (p. 10). Petter et al. argue not to \"overlook the role of information\" and highlight the necessity to study it in an era of analytics, algorithmic decision making, and fake news.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2020-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86303095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Individuals' disclosure of personal health information (PHI) can hold substantial benefits for both users and providers, but users are often reluctant to disclose, even if they gain benefits such as better personalization. While previous research has dealt with message framing and information quality in a health-related context, these factors have been observed separately. To our best knowledge, we are among the first to have examined both factors (attribute framing and argument strength) and their interactions concerning PHI disclosure. Thus, we conducted a web-based experiment with 529 participants to examine the impacts of two persuasive message techniques (attribute framing and argument strength) on individuals' PHI disclosure. We reveal that individuals tend to disclose more PHI when they experience persuasive messages with more positively framed health wearable (HW) attributes or messages with higher argument strength based on the reasons for the data collection. We enable researchers to uncover the impacts of persuasive messages in highly sensitive data environments and provide practitioners with workable suggestions on how to affect individuals' PHI disclosure behaviors.
{"title":"It's Not Just About the Product: How Persuasive Communication Affects the Disclosure of Personal Health Information","authors":"M. Becker, C. Matt, T. Hess","doi":"10.1145/3380799.3380804","DOIUrl":"https://doi.org/10.1145/3380799.3380804","url":null,"abstract":"Individuals' disclosure of personal health information (PHI) can hold substantial benefits for both users and providers, but users are often reluctant to disclose, even if they gain benefits such as better personalization. While previous research has dealt with message framing and information quality in a health-related context, these factors have been observed separately. To our best knowledge, we are among the first to have examined both factors (attribute framing and argument strength) and their interactions concerning PHI disclosure. Thus, we conducted a web-based experiment with 529 participants to examine the impacts of two persuasive message techniques (attribute framing and argument strength) on individuals' PHI disclosure. We reveal that individuals tend to disclose more PHI when they experience persuasive messages with more positively framed health wearable (HW) attributes or messages with higher argument strength based on the reasons for the data collection. We enable researchers to uncover the impacts of persuasive messages in highly sensitive data environments and provide practitioners with workable suggestions on how to affect individuals' PHI disclosure behaviors.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2020-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78953941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Important problems remain regarding the efficiency and quality of laboratory testing in primary care. In view of this, a significant function of electronic medical record (EMR) systems is to enable the practice of laboratory medicine by primary care physicians. The present study aims to deepen our understanding of the nature and extent of physicians' use of EMR and other laboratory information exchange systems for patient management and care within the laboratory testing process. We conducted a survey of 684 Canadian family physicians. Results indicate that physicians use 84 percent of the laboratory functionalities available in their EMR system. The two most important impacts are the ability to gain time in the post-analytical phase and to take faster action in this same phase as they follow-up on their patients' test results. Physicians who perceive to benefit most from their EMR use are those who make the most extensive use of their system. Extended use of an EMR system allows primary care physicians to better ascertain and monitor the health status of their patients, verify their diagnosis assumptions, and, if their system includes a clinical decision support module, apply evidence-based practices in laboratory medicine.
{"title":"Enabling Laboratory Medicine in Primary Care Through IT Systems Use","authors":"L. Raymond, G. Paré, É. Maillet","doi":"10.1145/3380799.3380806","DOIUrl":"https://doi.org/10.1145/3380799.3380806","url":null,"abstract":"Important problems remain regarding the efficiency and quality of laboratory testing in primary care. In view of this, a significant function of electronic medical record (EMR) systems is to enable the practice of laboratory medicine by primary care physicians. The present study aims to deepen our understanding of the nature and extent of physicians' use of EMR and other laboratory information exchange systems for patient management and care within the laboratory testing process. We conducted a survey of 684 Canadian family physicians. Results indicate that physicians use 84 percent of the laboratory functionalities available in their EMR system. The two most important impacts are the ability to gain time in the post-analytical phase and to take faster action in this same phase as they follow-up on their patients' test results. Physicians who perceive to benefit most from their EMR use are those who make the most extensive use of their system. Extended use of an EMR system allows primary care physicians to better ascertain and monitor the health status of their patients, verify their diagnosis assumptions, and, if their system includes a clinical decision support module, apply evidence-based practices in laboratory medicine.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2020-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1145/3380799.3380806","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72479164","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the knowledge economy, organizational information is one of a firm's most valuable assets. However, despite significant advances in information security (InfoSec) research, problems in the field persist. This paper contends that advances in reliability and safety can help inform the future of InfoSec research. Specifically, the paper presents a framework for security organizing that is based on previous research about the organizational mindfulness characteristics of high reliability organizations (HROs). This paper considers the similarities among reliability, safety, and InfoSec, provides an initial validation of a potential construct for measuring security organizing in the workplace, and discusses opportunities for future research.
{"title":"Security Organizing: A Framework for Organizational Information Security Mindfulness","authors":"Alan J. Burns","doi":"10.1145/3371041.3371044","DOIUrl":"https://doi.org/10.1145/3371041.3371044","url":null,"abstract":"In the knowledge economy, organizational information is one of a firm's most valuable assets. However, despite significant advances in information security (InfoSec) research, problems in the field persist. This paper contends that advances in reliability and safety can help inform the future of InfoSec research. Specifically, the paper presents a framework for security organizing that is based on previous research about the organizational mindfulness characteristics of high reliability organizations (HROs). This paper considers the similarities among reliability, safety, and InfoSec, provides an initial validation of a potential construct for measuring security organizing in the workplace, and discusses opportunities for future research.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2019-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73160296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The multi-dimensionality of online word-of-mouth not only provides rich attribute-level information but also influences the attribute preference construction of the online consumer. Though prior research affirms that consumer reviews impact the attribute preference assessment of a consumer in a non-personalized single-product environment, in a personalized, multiple alternative environment, consumers' behavior could be completely different and requires separate attention. Building on the information processing approach and constructive preference perspective, our research analyzes how personalization influences this swaying effect, i.e., the influence of personalization on the attribute preference of a consumer. We conducted a multi-group experiment with four different types of personalization - non-personalized information (no personalization), self-referent information, relevant information, and both self-referent and relevant information. Our results show evidence of a swaying effect of personalization on consumers' attribute preference for products. We found that users, when exposed to different types of personalization, experience different levels of the swaying effect on their attribute preferences of the product. This study contributes significantly to the current discourse on the setbacks of web personalization and also informs practicing managers on how to develop recommender system strategies.
{"title":"An Experimental Study on the Swaying Effect of Web-Personalization","authors":"U. MaheshBalan, Saji K. Mathew","doi":"10.1145/3371041.3371047","DOIUrl":"https://doi.org/10.1145/3371041.3371047","url":null,"abstract":"The multi-dimensionality of online word-of-mouth not only provides rich attribute-level information but also influences the attribute preference construction of the online consumer. Though prior research affirms that consumer reviews impact the attribute preference assessment of a consumer in a non-personalized single-product environment, in a personalized, multiple alternative environment, consumers' behavior could be completely different and requires separate attention. Building on the information processing approach and constructive preference perspective, our research analyzes how personalization influences this swaying effect, i.e., the influence of personalization on the attribute preference of a consumer. We conducted a multi-group experiment with four different types of personalization - non-personalized information (no personalization), self-referent information, relevant information, and both self-referent and relevant information. Our results show evidence of a swaying effect of personalization on consumers' attribute preference for products. We found that users, when exposed to different types of personalization, experience different levels of the swaying effect on their attribute preferences of the product. This study contributes significantly to the current discourse on the setbacks of web personalization and also informs practicing managers on how to develop recommender system strategies.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2019-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90721083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kanishka Priyadharshini Annamalai, Saji K. Mathew, L. Iyer
An important question that online companies face today is whether their customers will use personalization services at all, given the concerns of the buyer while buying different categories of products. In this study, we argue that buying specific product categories involve embarrassment and that such products are characterized by certain emotional distress that would impact the buying behavior of consumers. We also argue that content relevant personalization may not have the same impact while buying embarrassing products as against normal products. We followed a controlled lab experiment and tested our hypotheses by analyzing click stream data such as time taken, number of clicks, and number of products added to the cart. We found that online buyers resort to reduced time to shop as a coping strategy to deal with the distress of buying embarrassing products. Our results provide evidence for customers' preference to complete the online buying process with minimum time and activities when high embarrassment products were involved, despite the provisioning of personalization. In other words, users were more concerned about their embarrassment for category of products irrespective of whether the website contents are personalized or not. These research findings would help e-commerce service providers to fine tune their web personalization and recommendation strategies.
{"title":"Embarrassment Products, Web Personalization and Online Buying Behavior: An Experimental Study","authors":"Kanishka Priyadharshini Annamalai, Saji K. Mathew, L. Iyer","doi":"10.1145/3371041.3371048","DOIUrl":"https://doi.org/10.1145/3371041.3371048","url":null,"abstract":"An important question that online companies face today is whether their customers will use personalization services at all, given the concerns of the buyer while buying different categories of products. In this study, we argue that buying specific product categories involve embarrassment and that such products are characterized by certain emotional distress that would impact the buying behavior of consumers. We also argue that content relevant personalization may not have the same impact while buying embarrassing products as against normal products. We followed a controlled lab experiment and tested our hypotheses by analyzing click stream data such as time taken, number of clicks, and number of products added to the cart. We found that online buyers resort to reduced time to shop as a coping strategy to deal with the distress of buying embarrassing products. Our results provide evidence for customers' preference to complete the online buying process with minimum time and activities when high embarrassment products were involved, despite the provisioning of personalization. In other words, users were more concerned about their embarrassment for category of products irrespective of whether the website contents are personalized or not. These research findings would help e-commerce service providers to fine tune their web personalization and recommendation strategies.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2019-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79280004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In a recent critique of reviewers, Ralph (2016) stated that "Peer review is prejudiced, capricious, inefficient, ineffective and generally unscientific" (p. 274). Our research proposes that one way the peer review process could appear flawed is if those involved had different beliefs about what was important in evaluating research. We found evidence for a cognitive bias where respondents to a survey asking about the importance of particular validity and reliability method practices gave different answers depending on whether they were asked to answer the survey as a researcher or as a reviewer. Because researchers have higher motivation to publish research than reviewers do to review research, we theorize that motivational differences between researchers and reviewers leads to this bias and contributes to the perception that the review process is flawed. We discuss the implications of our findings for improving the peer review process in MIS.
{"title":"Cognitive Bias in the Peer Review Process: Understanding a Source of Friction between Reviewers and Researchers","authors":"Chris T. Street, K. Ward","doi":"10.1145/3371041.3371046","DOIUrl":"https://doi.org/10.1145/3371041.3371046","url":null,"abstract":"In a recent critique of reviewers, Ralph (2016) stated that \"Peer review is prejudiced, capricious, inefficient, ineffective and generally unscientific\" (p. 274). Our research proposes that one way the peer review process could appear flawed is if those involved had different beliefs about what was important in evaluating research. We found evidence for a cognitive bias where respondents to a survey asking about the importance of particular validity and reliability method practices gave different answers depending on whether they were asked to answer the survey as a researcher or as a reviewer. Because researchers have higher motivation to publish research than reviewers do to review research, we theorize that motivational differences between researchers and reviewers leads to this bias and contributes to the perception that the review process is flawed. We discuss the implications of our findings for improving the peer review process in MIS.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2019-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76219692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research provides a method for quality assessment of peer-produced content in knowledge repositories using a complementary view of collaboration. Using the definition of collaboration as the action of working with someone to produce something, we identify the aspects of collaboration that the present research on online communities does not consider. To this end, we introduce and define the concept of implicit collaboration and then identify two dimensions and four possible areas of collaboration. In each area, we identify the relevant social network that captures collaboration. Using customized measures on each of the networks that capture various aspects of collaboration, we quantify the utility of implicit collaboration in assessing article quality. Experiments conducted on the complete population of graded English language Wikipedia articles show that all the identified measures improve the predictive accuracy of the existing models by 11.89 percent while improving the class-wise precision by 9-18 percent and the class-wise recall by 5-26 percent. We also find that our method complements the existing quality assessment approaches well. Our research has implications for developing automated quality assessment methods for peer-produced content using big data and social networks.
{"title":"Quality Assessment of Peer-Produced Content in Knowledge Repositories Using Big Data and Social Networks: The Case of Implicit Collaboration in Wikipedia","authors":"Srikar Velichety","doi":"10.1145/3371041.3371045","DOIUrl":"https://doi.org/10.1145/3371041.3371045","url":null,"abstract":"This research provides a method for quality assessment of peer-produced content in knowledge repositories using a complementary view of collaboration. Using the definition of collaboration as the action of working with someone to produce something, we identify the aspects of collaboration that the present research on online communities does not consider. To this end, we introduce and define the concept of implicit collaboration and then identify two dimensions and four possible areas of collaboration. In each area, we identify the relevant social network that captures collaboration. Using customized measures on each of the networks that capture various aspects of collaboration, we quantify the utility of implicit collaboration in assessing article quality. Experiments conducted on the complete population of graded English language Wikipedia articles show that all the identified measures improve the predictive accuracy of the existing models by 11.89 percent while improving the class-wise precision by 9-18 percent and the class-wise recall by 5-26 percent. We also find that our method complements the existing quality assessment approaches well. Our research has implications for developing automated quality assessment methods for peer-produced content using big data and social networks.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2019-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85041972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
We find the idea that seasons change or there is a time and place for everything in ancient proverbs, in the Old Testament, or even in a popular song from the 1960s (i.e., "Turn! Turn! Turn!" by The Byrds). As I reflect on life to date or consider life in the future, I often note the patterns of the changing seasons and how everything (both good and bad) seems to have its own time and place.
{"title":"A Time for Everything: Reflections on the Changing Seasons","authors":"S. Petter","doi":"10.1145/3371041.3371043","DOIUrl":"https://doi.org/10.1145/3371041.3371043","url":null,"abstract":"We find the idea that seasons change or there is a time and place for everything in ancient proverbs, in the Old Testament, or even in a popular song from the 1960s (i.e., \"Turn! Turn! Turn!\" by The Byrds). As I reflect on life to date or consider life in the future, I often note the patterns of the changing seasons and how everything (both good and bad) seems to have its own time and place.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2019-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80233363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the "publish or perish" world that we exist in as scholars, we note the emergence of an interesting pattern. Research is increasingly oriented around pre-existing, well-known, and widely accepted theoretical models, for which incremental advancements are devised by way of contribution. This is the way of "traditional" scientific work (consistent with Kuhn, 1962; 1970). Yet, this "traditional" approach to science is not as interesting as it could be for those of us editors, reviewers, and readers who are thirsty for new theoretical vistas and fresh ideas to inform our worldview of information systems. Indeed, it would seem that our paradigm (that which guides us in Kuhnian practice of our scientific craft of article production) has become what Kuhn, himself, might have said of paradigms at the late stage of maturity, just in advance of revolutions in which normal science puzzle solving ceased to work as expected: the paradigm by which we operate in our normal science practice, and the paradigms with which we study our scientific problems, are as limiting to us as anything else.
{"title":"Our Paradigm for Paradigms in IS: How Many Times to the Well?","authors":"Thomas F. Stafford, S. Petter","doi":"10.1145/3353401.3353403","DOIUrl":"https://doi.org/10.1145/3353401.3353403","url":null,"abstract":"In the \"publish or perish\" world that we exist in as scholars, we note the emergence of an interesting pattern. Research is increasingly oriented around pre-existing, well-known, and widely accepted theoretical models, for which incremental advancements are devised by way of contribution. This is the way of \"traditional\" scientific work (consistent with Kuhn, 1962; 1970). Yet, this \"traditional\" approach to science is not as interesting as it could be for those of us editors, reviewers, and readers who are thirsty for new theoretical vistas and fresh ideas to inform our worldview of information systems.\u0000 Indeed, it would seem that our paradigm (that which guides us in Kuhnian practice of our scientific craft of article production) has become what Kuhn, himself, might have said of paradigms at the late stage of maturity, just in advance of revolutions in which normal science puzzle solving ceased to work as expected: the paradigm by which we operate in our normal science practice, and the paradigms with which we study our scientific problems, are as limiting to us as anything else.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2019-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86724776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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