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Leadership for What, Why, for Whom and Where? A Responsibility Perspective 领导什么,为什么,为谁,在哪里?责任视角
IF 3 Q2 MANAGEMENT Pub Date : 2021-01-02 DOI: 10.1080/14697017.2021.1861721
S. Kempster, B. Jackson
ABSTRACT A major assumption for both leadership researchers and practitioners is that the relationship between leaders and followers is the pivotal concern for leadership. Viewing leadership through the lens of responsibility, however, changes the pivotal relationship substantially. The principal relationship concern becomes the relationship between leaders and their stakeholders. To better understand this relationship the article seeks to explore the question: Leadership for what purpose? The article offers an initial answer to this question by looking at the responsibilities of those who lead in the corporate world. In particular, we argue that leaders need to give primary attention to what they seek to achieve, why, for whom, and where. In this way the article seeks to (re)centre the concerns of leadership scholarship to address the challenges and responsibilities of those who seek to lead. The article offers an inter-disciplinary theory rooted in an inter-complementary perspective on capitalism, purpose and responsibility that enables organizational leaders to understand how the fiduciary duty of generating value for shareholders can be aligned with other stakeholder interests including employees, communities, societies, the environment and indeed humanity. This theory we describe as the ‘The theory of Good Dividends’.
领导力研究者和实践者的一个主要假设是,领导者和追随者之间的关系是领导力的关键问题。然而,从责任的角度来看待领导力,会极大地改变这种关键关系。主要的关系问题是领导者与其利益相关者之间的关系。为了更好地理解这种关系,本文试图探讨一个问题:领导力的目的是什么?这篇文章通过考察企业界领导者的责任,为这个问题提供了初步答案。特别是,我们认为,领导人需要首先关注他们寻求实现的目标、为什么、为谁以及在哪里实现。通过这种方式,本文试图(重新)关注领导力学术,以应对那些寻求领导力的人的挑战和责任。这篇文章提供了一个跨学科理论,该理论植根于对资本主义、目的和责任的相互补充的视角,使组织领导者能够理解为股东创造价值的信托义务如何与其他利益相关者的利益相一致,包括员工、社区、社会、环境甚至人类。这个理论我们称之为“好股息理论”。
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引用次数: 13
The Fault Lines of Leadership: Lessons from the Global Covid-19 Crisis 领导层的断层线:全球新冠肺炎危机的教训
IF 3 Q2 MANAGEMENT Pub Date : 2021-01-02 DOI: 10.1080/14697017.2021.1861724
Thomas Maak, Nicola M. Pless, Franz Wohlgezogen
ABSTRACT In this article, we reflect on the role that leadership has played in the response to the global Covid-19 crisis. We discuss two major ‘fault lines' of leadership: narcissism, and ideological rigidity. A fault line is a problem that may not be obvious under normal circumstances but could cause leadership to fail stakeholders and society at large in a defining moment such as a global pandemic. Using case examples from global political leaders we elaborate on these breaking points in crisis leadership and contrast them with the healing properties of leader compassion and mending forces of evidence-based decision making. We conclude our article with implications for responsible leadership research and practice.
摘要在这篇文章中,我们回顾了领导层在应对全球新冠肺炎危机中所发挥的作用。我们讨论了领导的两大“断层线”:自恋和意识形态僵化。断层线是一个在正常情况下可能不明显的问题,但可能会导致领导层在全球疫情等决定性时刻辜负利益相关者和整个社会。利用全球政治领导人的案例,我们详细阐述了危机领导力的这些突破点,并将其与领导者同情心的治愈特性和循证决策的修补力量进行了对比。最后,我们对负责任领导的研究和实践提出了一些启示。
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引用次数: 37
Leadership in the Implementation of Change: Functions, Sources, and Requisite Variety 变革实施中的领导力:功能、来源和必要的多样性
IF 3 Q2 MANAGEMENT Pub Date : 2021-01-02 DOI: 10.1080/14697017.2021.1861697
J. Ford, L. Ford, B. Polin
ABSTRACT Despite leadership being considered essential to successful organizational change, reviews of empirical research on the subject reveal inconsistencies in the approaches to, and measurements of, both leadership and its impact on change outcomes. The study and development of leadership should reach beyond the simple focus on individual leaders and ultimately broaden our view of how the most meaningful impact can be made. Toward this end, a general framework of leadership in the implementation of change is provided. Starting from a functional perspective, it is proposed that leadership is provided by one or more leadership sources that independently or collaboratively enact a configuration of four leadership functions through specific behaviours from three behavioural meta-categories. It is additionally argued that leadership effectiveness – and the success of change – is a product of the degree to which the configuration of functions enacted sufficiently addresses the variety of situations leadership sources encounter. In this regard, the integrative framework offered here focuses primarily on what Rost [(1991). Leadership for the twenty-first century. Praeger] categorizes as the peripheral elements of leadership theory.
摘要尽管领导力被认为是成功组织变革的关键,但对该主题的实证研究表明,在领导力及其对变革结果的影响的方法和衡量方面存在不一致。领导力的研究和发展应该超越对单个领导者的简单关注,并最终拓宽我们对如何产生最有意义的影响的看法。为此,提供了一个实施变革的总体领导框架。从功能的角度出发,提出领导力是由一个或多个领导力来源提供的,这些来源通过三个行为元类别中的特定行为独立或协作地制定四个领导力功能的配置。此外,有人认为,领导力的有效性——以及变革的成功——是制定的职能配置在多大程度上充分应对领导力来源遇到的各种情况的产物。在这方面,这里提供的综合框架主要集中在Rost[(1991).二十一世纪的领导力.Praeger]将其归类为领导力理论的外围元素。
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引用次数: 23
Reflections: Towards a Normative and Actionable Theory of Planned Organizational Change and Development 反思:关于计划性组织变革和发展的规范性和可操作性理论
IF 3 Q2 MANAGEMENT Pub Date : 2021-01-02 DOI: 10.1080/14697017.2021.1861699
M. Beer
ABSTRACT A normative and actionable theory of planned organizational change and development is proposed based on fifty years of engagement by the author as a scholar- consultant. Five principles are central features of the theory and practice proposed: (1) Organizations are systems and successful transformations require senior teams to lead a strategic organizational learning process to change the whole system; (2) Six publicly undiscussable and potentially inconvenient truths about organizational and leadership barriers to an effective and human centric organization must be made discussible and changed if the transformation is to be sustained; (3) A five-step process for an honest, collective and public conversation about the six silent barriers and senior team’s plans for change in them is essential for successful and sustained change; (4) Successful change in a large and complex system is a unit-by-unit process with each unit’s leadership team employing the normative five step process proposed; and (5) Successful change requires collaboration with consultants acting as both facilitators of and expert resources to the honest conversation. The relative success of the planned change process proposed is moderated by leaders’ motivation to lead change, openness to constructive conflict, and their possession of human centric values.
摘要作者作为一名学者和顾问,在从事组织变革和发展工作五十年的基础上,提出了一个规范的、可操作的组织变革与发展理论。五个原则是提出的理论和实践的核心特征:(1)组织是系统,成功的转型需要高级团队领导一个战略性的组织学习过程来改变整个系统;(2) 如果转型要持续下去,就必须讨论和改变六个公开的、无法讨论的、可能令人不快的事实,即组织和领导层对一个有效的、以人为中心的组织的障碍;(3) 就六大无声障碍和高级团队的变革计划进行诚实、集体和公开的对话,需要五个步骤,这对成功和持续的变革至关重要;(4) 在一个庞大而复杂的系统中,成功的变革是一个逐单元的过程,每个单元的领导团队都采用了所提出的规范的五步过程;以及(5)成功的变革需要与作为诚实对话促进者和专家资源的顾问合作。所提出的计划变革过程的相对成功取决于领导者领导变革的动机、对建设性冲突的开放态度以及他们对以人为本的价值观的持有。
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引用次数: 11
Basic Values and Change: A Mixed Methods Study 基本价值观与变化:一种混合方法研究
IF 3 Q2 MANAGEMENT Pub Date : 2020-10-27 DOI: 10.1080/14697017.2020.1837206
Johnny Långstedt, T. Manninen
ABSTRACT Working life is expected to become increasingly dynamic at the expense of routine work. This paper examines how the values of work units relate to changes that make work more dynamic or more structured. Drawing on a mixed-methods design, the paper examines how values that conflict with change objectives relate to challenges when implementing the changes. The paper explains in what situations and why values are relevant for change management. The paper contributes to change management by explicating the role of values when changes in the workplace are implemented and presents a model for integrating values into change communication. MAD statement This paper makes a difference by highlighting that an important aspect of change readiness and resistance relates to the consequences that changes have for the fulfilment of basic values. Attitudes to change are thus dependent on how the change process and objective ‘fits’ the change recipients’ values. Building on multiple real-life examples, the paper describes how misalignments between values and changes create challenges for change initiatives. A model that practitioners can use to alleviate potential misalignments by incorporating basic values in their change communication is presented and discussed.
人们期望以牺牲日常工作为代价,使工作生活变得越来越有活力。本文考察了工作单元的价值如何与使工作更动态或更结构化的变化相关联。利用混合方法设计,本文检查了在实现变更时,与变更目标相冲突的价值是如何与挑战相关联的。本文解释了在什么情况下以及为什么价值观与变革管理相关。本文通过解释价值观在工作场所实施变革时的作用,为变革管理做出了贡献,并提出了将价值观整合到变革沟通中的模型。本文通过强调变化准备和抵抗的一个重要方面与变化对基本价值实现的影响有关,从而有所不同。因此,对变化的态度取决于变化过程和目标如何“适合”变化接受者的价值观。基于多个现实生活中的例子,本文描述了价值和变更之间的不一致如何为变更计划带来挑战。本文提出并讨论了一个模型,从业者可以通过在他们的变更沟通中结合基本价值来减轻潜在的不一致。
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引用次数: 5
Implementing New Practice: The Roles of Translation, Progression and Reflection 实施新实践:翻译、推进和反思的作用
IF 3 Q2 MANAGEMENT Pub Date : 2020-10-27 DOI: 10.1080/14697017.2020.1837205
E. Nilsen, Anne-Grete Sandaunet
ABSTRACT The aim of this article is to assess the contribution provided by the instrumental theory of translation when conceptualizing micro processes of change. A core assumption of this framework is that the translation of management ideas is characterized by regularities, or translation rules, and that performance of translation rules depends on translation competence. The assessment is based on an exploration of how the process of providing contents to a new model of manpower planning among doctors in a Norwegian health trust unfolded. Participant observation and documents represent the main sources of data. The analysis demonstrates that project methodology competence emerges as a key factor of influence on the performance of translation rules, leading to the interpretation that there is a ‘taken-for-grantedness’ in change implementation which suggests additional competences at play. We propose that the instrumental theory of translation would benefit from extending the framework for contextualizing the performance of translation rules.
摘要本文的目的是评估翻译工具理论在概念化微观变化过程中的贡献。该框架的一个核心假设是,管理思想的翻译具有规律性或翻译规则的特征,翻译规则的执行取决于翻译能力。该评估是基于对挪威一家健康信托基金的医生为新的人力规划模式提供内容的过程的探索。参与者观察和文件是数据的主要来源。分析表明,项目方法论能力是影响翻译规则执行的一个关键因素,这导致了在变革实施中存在“想当然”的解释,这表明额外的能力在发挥作用。我们认为,工具翻译理论将受益于扩展翻译规则执行的语境框架。
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引用次数: 7
Reflections: US Coronavirus Crisis Management–Learning From Failure January–April, 2020 反思:美国冠状病毒危机管理——从失败中吸取教训2020年1-4月
IF 3 Q2 MANAGEMENT Pub Date : 2020-10-01 DOI: 10.1080/14697017.2020.1836721
Philip H. Mirvis
ABSTRACT These reflections, drawing from news accounts, examine US coronavirus crisis management from January through April, 2020. Focused on the Trump administration’s policies and handling of the pandemic, it looks at failings with regard to: (1) early warning signals, (2) pandemic preparation, (3) virus testing, (4) crisis coordination, (5) communication, and (6) systemic challenges. These failings are considered through the lenses of crisis prevention, change management, and high reliability organization. Recommendations are advanced on how to prepare for and respond to future crises and pandemics.
摘要这些反思来自新闻报道,考察了2020年1月至4月美国的冠状病毒危机管理。重点关注特朗普政府的政策和对疫情的处理,它着眼于以下方面的失误:(1)预警信号,(2)疫情准备,(3)病毒检测,(4)危机协调,(5)沟通,以及(6)系统性挑战。这些失误是从危机预防、变革管理和高可靠性组织的角度来考虑的。就如何准备和应对未来的危机和流行病提出了建议。
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引用次数: 15
Understanding ‘Vulnerability’ and ‘Political Skill’ in Academy Middle Management During Organisational Change in Professional Youth Football 在职业青年足球组织变革中理解学院中层管理的“脆弱性”和“政治技能”
IF 3 Q2 MANAGEMENT Pub Date : 2020-09-15 DOI: 10.1080/14697017.2020.1819860
Luke Gibson, R. Groom
ABSTRACT The use of political skill to further employees’ self-interests and their ability to cope with ambiguity and employment vulnerability during periods of organizational change is an important yet under researched phenomenon. Taking a middle management perspective, the purpose of this paper is to investigate the experiences of Richard, a newly appointed professional youth football Academy Manager during the process of organizational change. Data were collected through semi-structured interviews, formal academy team meetings, co-worker interviews, and informal observations and conversations, which were analyzed through the process of narrative analysis. Findings highlighted the hierarchical sensemaking challenges of vertically ‘managing up’ (e.g. Chairman, Board of Directors, 1st Team Manager) and ‘managing down’ (e.g. academy employees), and horizontally ‘managing across’ (e.g. Head of Coaching) during the process of organizational change. Importantly, managing expectations and influencing significant others, through skilled micro-political activity, was central to successfully negotiating the ambiguity and vulnerabilities of organizational life during change. MAD statement This study is the first to examine the micro-political actions and behaviours of middle managers as both recipients and deliverers of organizational change. The self-interests of middle-managers tend to influence strategic change; however, we do not understand how middle-managers make sense of the micro-political nature of such interests during change. This study highlights the complexity of coping with employment vulnerability when negotiating and influencing the actions of senior management whilst also supporting subordinate staff with resistance and uncertainty during change. Furthermore, the micro-political actions and strategies of a middle-manager to develop ‘trust’ amongst colleagues, both vertically ‘above’ and ‘below’ them, and horizontally ‘across’ from them in the organizational hierarchy, are evidenced.
摘要:在组织变革期间,利用政治技能来促进员工的自我利益,以及他们应对歧义和就业脆弱性的能力,是一个重要但尚未得到充分研究的现象。本文从中层管理的角度,考察了新上任的职业青年足球学院经理Richard在组织变革过程中的经历。数据是通过半结构化访谈、正式的学院团队会议、同事访谈以及非正式的观察和对话收集的,并通过叙事分析过程进行分析。研究结果强调了在组织变革过程中,纵向“向上管理”(如董事长、董事会、第一团队经理)和“向下管理”(例如学院员工)以及横向“横向管理”(即教练主管)的分层感知挑战。重要的是,通过熟练的微观政治活动来管理期望并影响重要的其他人,对于成功解决变革期间组织生活的模糊性和脆弱性至关重要。MAD声明本研究首次考察了中层管理者作为组织变革接受者和传递者的微观政治行动和行为。中层管理者的自身利益倾向于影响战略变革;然而,我们不理解中层管理者如何在变革中理解这些利益的微观政治性质。这项研究强调了在谈判和影响高级管理层的行动时应对就业脆弱性的复杂性,同时也支持在变革过程中遇到阻力和不确定性的下属员工。此外,中层管理者在同事之间发展“信任”的微观政治行动和策略,包括在组织层级中纵向“高于”和“低于”同事,以及横向“跨越”同事,都得到了证明。
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引用次数: 4
Change Talk in Hospital Management Groups 改变医院管理小组的谈话
IF 3 Q2 MANAGEMENT Pub Date : 2020-06-14 DOI: 10.1080/14697017.2020.1775679
Leena Mikkola, Inka Stormi
ABSTRACT Recent national healthcare reforms have resulted in many changes to healthcare organizations. When social realities are enacted in social interactions, changes also occur in communication through discourses. In public hospitals, middle management groups form one important platform for change talk. This study aimed to identify and understand how change talk emerges in management group meetings. Data were collected from 10 hospital meetings, and change-related interactions were explored by analyzing sensemaking and positioning. In the data, change talk took three forms: collaboration, control and confrontation. These forms consisted of change discourses (change as a possibility, concealed change and enforced change) and simultaneously negotiated positions (expert position, power/powerlessness position and cohesion/opposition position). The findings suggest that middle managers use sensemaking power through discourses. Positioning is also of vital importance in directing change talk because it defines the power relations in the change process.
最近的国家医疗改革导致医疗机构发生了许多变化。当社会现实在社会互动中被制定时,通过话语的交流也会发生变化。在公立医院,中层管理小组是变革谈话的一个重要平台。本研究旨在识别和理解变革谈话是如何在管理小组会议中出现的。从10个医院会议中收集数据,并通过分析意义和定位来探索与变化相关的互动。在数据中,变革谈话有三种形式:合作、控制和对抗。这些形式包括变革话语(作为一种可能性的变革、隐蔽的变革和强制的变革)和协商立场(专家立场、权力/无力立场和凝聚力/反对立场)。研究结果表明,中层管理者通过话语使用意义制造能力。定位在指导变革谈话中也至关重要,因为它定义了变革过程中的权力关系。
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引用次数: 2
Attitudes toward Change and Transformational Leadership: A Longitudinal Study 变革态度与变革型领导:一项纵向研究
IF 3 Q2 MANAGEMENT Pub Date : 2020-05-13 DOI: 10.1080/14697017.2020.1758529
Matthew David Henricks, Michael Young, E. Kehoe
ABSTRACT We examined the malleability of two frequently-cited attitudes toward change and their relationship with transformational leadership using a repeated measures design for two time points separated by six to eight months in two organizations (N = 165). Readiness for a specific change (state-readiness) together with generalized resistance to change (trait-resistance) were measured. State-readiness showed a significant correlation between time points (r = .50) and a significant increase over time. In contrast, trait-resistance did not show a significant change over time but did show a significant correlation between time points (r = .62). Transformational leadership was correlated with state-readiness at both Time 1 (r = .46) and Time 2 (r = .47) but was not correlated with trait-resistance at either time point. A hierarchical regression revealed that the variables for organization, state-readiness at Time 1, trait-resistance at Time 2, and transformational leadership at Time 2 additively explained 46.5% of variance in state-readiness at Time 2. The results are discussed with respect to their implications for change management theories. MAD statement Leaders are thought to play a key role in influencing employees to implement an organizational change. Less is known whether leaders, who use transformational behaviours, will have a short-term and/or longer lasting influence on employee attitudes toward change. A survey of employees at two time points several months apart revealed that transformational leadership had a significant concurrent, but not lasting, association with attitudes toward a specific change. Consequently, sizeable initial leadership efforts to shape employee attitudes that are not sustained may be wasted. However, these results also mean that mistakes in leadership at the start of a change may be correctable over the course of implementation.
摘要我们在两个组织(N = 165)。对特定变化的准备程度(状态准备程度)和对变化的普遍抵抗力(特质抵抗力)进行了测量。状态准备度在时间点(r = .50),并且随着时间的推移显著增加。相反,性状抗性没有表现出随时间的显著变化,但在时间点之间表现出显著的相关性(r = .62)。在时间1(r = .46)和时间2(r = .47),但与任一时间点的性状抗性均不相关。分层回归显示,组织、时间1的状态准备、时间2的特质抵抗和时间2的变革型领导的变量额外解释了时间2状态准备的46.5%的差异。讨论了这些结果对变革管理理论的启示。MAD声明领导者被认为在影响员工实施组织变革方面发挥着关键作用。目前尚不清楚使用转型行为的领导者是否会对员工对变革的态度产生短期和/或长期的影响。一项针对相隔几个月的两个时间点的员工的调查显示,变革型领导与对特定变化的态度有着显著的同时但并不持久的联系。因此,最初为塑造员工态度所做的大量领导努力可能会被浪费。然而,这些结果也意味着,在变革开始时的领导失误可能会在实施过程中得到纠正。
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引用次数: 10
期刊
JOURNAL OF CHANGE MANAGEMENT
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