In neo-institutional theory, the concept of organizational hybridity is characterized by the combination of institutional logics that ‘would not conventionally go together,’ as they are deemed incompatible. However, our study shows that this criterion of incompatibility between logics is not theoretically robust enough to discriminate situations of organizational hybridity, as it struggles to differentiate incompatible logics from simply different logics. In response, this article proposes a new approach to incompatibility between institutional logics by mobilizing the concept of a higher common principle derived from the economies of worth. Through the rereading of five empirical articles mobilizing the concept of hybridity, we demonstrate how the higher common principle provides a more restrictive way of operationalizing incompatibility between logics to qualify organizational hybrids more rigorously. This study ultimately leads us to recast the concept of organizational hybridity as the combination of mutually exclusive institutional logics based on strictly distinct higher common principles.
{"title":"Recasting Organizational Hybridity: A New Approach to the Incompatibility of Institutional Logics Through the Higher Common Principle","authors":"Amélie Gabriagues, Lionel Garreau","doi":"10.37725/mgmt.2023.5367","DOIUrl":"https://doi.org/10.37725/mgmt.2023.5367","url":null,"abstract":"In neo-institutional theory, the concept of organizational hybridity is characterized by the combination of institutional logics that ‘would not conventionally go together,’ as they are deemed incompatible. However, our study shows that this criterion of incompatibility between logics is not theoretically robust enough to discriminate situations of organizational hybridity, as it struggles to differentiate incompatible logics from simply different logics. In response, this article proposes a new approach to incompatibility between institutional logics by mobilizing the concept of a higher common principle derived from the economies of worth. Through the rereading of five empirical articles mobilizing the concept of hybridity, we demonstrate how the higher common principle provides a more restrictive way of operationalizing incompatibility between logics to qualify organizational hybrids more rigorously. This study ultimately leads us to recast the concept of organizational hybridity as the combination of mutually exclusive institutional logics based on strictly distinct higher common principles.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44293687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In dynamic work settings, developing a collective mindful attention is crucial but challenging. It can be achieved through learning. However, the relationships between mindful attention and learning are complex and recursive. Mindful attention is both the prerequisite and the outcome of learning. Based on a single case study of a cement plant, we build an inductive model that clarifies these relationships and highlights three learning barriers. Our paper makes two contributions to theory. First, we extend the knowledge on the complex relationships between mindful attention and learning by identifying two different learning circles. Second, by providing a better understanding of the learning barriers, we stress the pivotal role of superstitious learning in preventing the development of mindful and collective attention.
{"title":"From Individual to Collective Qualities of Attention in Dynamic Work Settings: Learning Barriers to the Development of Collective Mindful Attention","authors":"É. Rouby, Catherine Thomas","doi":"10.37725/mgmt.2023.4541","DOIUrl":"https://doi.org/10.37725/mgmt.2023.4541","url":null,"abstract":"In dynamic work settings, developing a collective mindful attention is crucial but challenging. It can be achieved through learning. However, the relationships between mindful attention and learning are complex and recursive. Mindful attention is both the prerequisite and the outcome of learning. Based on a single case study of a cement plant, we build an inductive model that clarifies these relationships and highlights three learning barriers. Our paper makes two contributions to theory. First, we extend the knowledge on the complex relationships between mindful attention and learning by identifying two different learning circles. Second, by providing a better understanding of the learning barriers, we stress the pivotal role of superstitious learning in preventing the development of mindful and collective attention.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42016296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Although knowledge-based dynamic capabilities literature argues that dynamic capabilities foster knowledge management activities, it does not explain how such fostering occurs. To answer this question, this study focuses on dynamic managerial capabilities, applying microfoundational analysis at the individual level to improve understanding of organizational phenomena. It focuses on three dimensions of dynamic managerial capabilities: the managerial abilities of sensing, seizing, and transforming; the psychological abilities of intuition and emotion; and the managerial characteristics of human capital, social capital, and cognition. The study makes three contributions. First, it shows that the microfoundations of dynamic capabilities generate knowledge management activities. Second, it demonstrates the link between managers’ psychological abilities (intuition, emotion) and knowledge management activities. Third, it describes the role of sensing, seizing, and transforming in knowledge management activities.
{"title":"Microfoundations of Knowledge-Based Dynamic Capabilities","authors":"Gulsun Altintas","doi":"10.37725/mgmt.2023.5693","DOIUrl":"https://doi.org/10.37725/mgmt.2023.5693","url":null,"abstract":"Although knowledge-based dynamic capabilities literature argues that dynamic capabilities foster knowledge management activities, it does not explain how such fostering occurs. To answer this question, this study focuses on dynamic managerial capabilities, applying microfoundational analysis at the individual level to improve understanding of organizational phenomena. It focuses on three dimensions of dynamic managerial capabilities: the managerial abilities of sensing, seizing, and transforming; the psychological abilities of intuition and emotion; and the managerial characteristics of human capital, social capital, and cognition. The study makes three contributions. First, it shows that the microfoundations of dynamic capabilities generate knowledge management activities. Second, it demonstrates the link between managers’ psychological abilities (intuition, emotion) and knowledge management activities. Third, it describes the role of sensing, seizing, and transforming in knowledge management activities.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45212274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In line with the criticisms put forward in postcolonial and decolonial approaches, the literature on Corporate Social Responsibility (CSR) in Africa is marked by the absence of a CSR model that truly reflects the deployment of very small entities and small enterprises (VSESEs) on the continent. The purpose of this contribution is therefore to identify a CSR model based on the detailed entrepreneurial realities of VSESEs in an African context. Through observation of the practices of 12 Cameroonian VSESEs and the testimonials of their promoters, it appears that CSR in these small entities comes in three dimensions, depending on the target community: genealogical responsibility towards blood relations, geographic responsibility towards the local community, and spiritual responsibility towards those sharing the same beliefs. Each of these dimensions is characterized by underlying conciliation mechanisms, actions and practices, and distinct stakeholders.
{"title":"CSR in Very Small Entities and Small Enterprises in the African Context: Overview and Modeling","authors":"Jean Biwolé Fouda","doi":"10.37725/mgmt.2023.5531","DOIUrl":"https://doi.org/10.37725/mgmt.2023.5531","url":null,"abstract":"In line with the criticisms put forward in postcolonial and decolonial approaches, the literature on Corporate Social Responsibility (CSR) in Africa is marked by the absence of a CSR model that truly reflects the deployment of very small entities and small enterprises (VSESEs) on the continent. The purpose of this contribution is therefore to identify a CSR model based on the detailed entrepreneurial realities of VSESEs in an African context. Through observation of the practices of 12 Cameroonian VSESEs and the testimonials of their promoters, it appears that CSR in these small entities comes in three dimensions, depending on the target community: genealogical responsibility towards blood relations, geographic responsibility towards the local community, and spiritual responsibility towards those sharing the same beliefs. Each of these dimensions is characterized by underlying conciliation mechanisms, actions and practices, and distinct stakeholders.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44149100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital maturity encompasses a company’s performance on the path to digital transformation. Various barriers can hinder the improvement of companies on the path to digital maturity – such as organizational culture and various human elements. The starting point for this study was that, regardless of digitization, the human factor is becoming an increasingly important resource in organizations and that digital maturity models (DMM) also focus on these aspects. The purpose of this study is twofold: to investigate the emergence of organizational culture and the human factor in DMMs through a comparative analysis and conduct empirical research in Hungary. In this study, we also aim to investigate the different factors of digital maturity of Hungarian companies and find a correlation with digital maturity based on the characteristics of a learning organization. According to our hypothesis, companies with the characteristics of a learning organization achieve a higher level of digital maturity. To prove this, we surveyed 776 Hungarian companies using a structured questionnaire. Based on our survey, we confirmed the hypothesis using three variables: the business organization anticipates and predicts change, focuses on long-term impacts when making organizational decisions; employees can achieve personal success.
{"title":"Pojava organizacijskih i ljudskih čimbenika u modelima digitalne zrelosti","authors":"Nikoletta Kaszás, Ildiko Ernszt, Balint Jakab","doi":"10.30924/mjcmi.28.1.8","DOIUrl":"https://doi.org/10.30924/mjcmi.28.1.8","url":null,"abstract":"Digital maturity encompasses a company’s performance on the path to digital transformation. Various barriers can hinder the improvement of companies on the path to digital maturity – such as organizational culture and various human elements. The starting point for this study was that, regardless of digitization, the human factor is becoming an increasingly important resource in organizations and that digital maturity models (DMM) also focus on these aspects. The purpose of this study is twofold: to investigate the emergence of organizational culture and the human factor in DMMs through a comparative analysis and conduct empirical research in Hungary. In this study, we also aim to investigate the different factors of digital maturity of Hungarian companies and find a correlation with digital maturity based on the characteristics of a learning organization. According to our hypothesis, companies with the characteristics of a learning organization achieve a higher level of digital maturity. To prove this, we surveyed 776 Hungarian companies using a structured questionnaire. Based on our survey, we confirmed the hypothesis using three variables: the business organization anticipates and predicts change, focuses on long-term impacts when making organizational decisions; employees can achieve personal success.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77691673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marija Topuzovska Latkovikj, Ljubomir Drakulevski, M. Popovska
The purpose of this study is to examine the moderating role of competitive strategies (CS) in the relationship between HRM practices and company performance (CP). Although the existing literature adequately addresses HRM practices and CS, there is limited empirical evidence linking internal resources and strategies with CP. Therefore, using the contingency approach, this study uncovers the role of CS in realizing the potential impact of HRM practices on CP. The data used to test, explore, and develop the moderating role of CS were collected from 157 manufacturing companies and analyzed using hierarchical linear regression. The results show a positive effect of HRM practices and CS on CP. The results also show that cost leadership strategy and differentiation strategy moderate the relationship between HRM practices and CP. The theoretical and managerial implications of these results are discussed.
{"title":"Does competitive strategy moderate the linkage between HRM practices and company performance?","authors":"Marija Topuzovska Latkovikj, Ljubomir Drakulevski, M. Popovska","doi":"10.30924/mjcmi.28.1.4","DOIUrl":"https://doi.org/10.30924/mjcmi.28.1.4","url":null,"abstract":"The purpose of this study is to examine the moderating role of competitive strategies (CS) in the relationship between HRM practices and company performance (CP). Although the existing literature adequately addresses HRM practices and CS, there is limited empirical evidence linking internal resources and strategies with CP. Therefore, using the contingency approach, this study uncovers the role of CS in realizing the potential impact of HRM practices on CP. The data used to test, explore, and develop the moderating role of CS were collected from 157 manufacturing companies and analyzed using hierarchical linear regression. The results show a positive effect of HRM practices and CS on CP. The results also show that cost leadership strategy and differentiation strategy moderate the relationship between HRM practices and CP. The theoretical and managerial implications of these results are discussed.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80751715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article investigates the relationship between the dimensions of the Theory of Planned Behaviour (which includes attitude toward behavior, subjective norm, and perceived control behavior) and entrepreneurial intentions and intrapreneurial intentions, considering entrepreneurial orientation as a moderator. Using the snowball sampling method, cross-sectional data were collected from 437 respondents. After testing for reliability and validity using confirmatory factor analysis, hypotheses were tested using hierarchical regression. The results indicate that the attitudes toward entrepreneurship and perceived behavioral control positively relate to entrepreneurial intentions. In contrast, attitude toward intrapreneurship is the only dimension of the theory of planned behavior positively related to intrapreneurial intentions. The moderating role of entrepreneurial orientation is only significant for the relationship between attitude toward entrepreneurship and entrepreneurial intentions. Based on the results, several recommendations are made for businesses and policymakers to boost entrepreneurial activity among the current labor force.
{"title":"Namjere poduzetništva i internog poduzetništva trenutne radne snage u Bosni i Hercegovini","authors":"A. Bičo, E. Knezović","doi":"10.30924/mjcmi.28.1.9","DOIUrl":"https://doi.org/10.30924/mjcmi.28.1.9","url":null,"abstract":"This article investigates the relationship between the dimensions of the Theory of Planned Behaviour (which includes attitude toward behavior, subjective norm, and perceived control behavior) and entrepreneurial intentions and intrapreneurial intentions, considering entrepreneurial orientation as a moderator. Using the snowball sampling method, cross-sectional data were collected from 437 respondents. After testing for reliability and validity using confirmatory factor analysis, hypotheses were tested using hierarchical regression. The results indicate that the attitudes toward entrepreneurship and perceived behavioral control positively relate to entrepreneurial intentions. In contrast, attitude toward intrapreneurship is the only dimension of the theory of planned behavior positively related to intrapreneurial intentions. The moderating role of entrepreneurial orientation is only significant for the relationship between attitude toward entrepreneurship and entrepreneurial intentions. Based on the results, several recommendations are made for businesses and policymakers to boost entrepreneurial activity among the current labor force.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76797851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study tests the existence and direction of the relationship between investment in intangible assets and export and internationalization growth using the VAR, IRF, and VECM approaches. To gain a deeper understanding of this relationship, the following research question was posed: How does investment in intangible assets affect Croatian exporters’ export and internationalization growth? How long does this effect last? Based on the microfinance data of the largest Croatian exporters, the results suggest a relationship between exports and investments in intangible assets in previous periods. Accumulated impulse responses suggest that investment in intangible assets reduces and increases export growth. This U-shaped relationship between intangible asset investment and export growth does not converge to equilibrium within the ten years studied. The VECM shows that increased intangible assets lead to increased exports in the long run. However, the speed of adjustment to long-run equilibrium is slow, only 6.42% annually. The study is significant in two ways. First, it points out the relationship between investment in intangible assets and long-term export growth. Second, it provides information for policy implementation on the choice of strategic direction companies need to take to reposition themselves, preferably in forward-looking value chains, while opening discussion of the institutional infrastructure needed for this repositioning.
{"title":"Nematerijalna imovina i rast izvoza hrvatskih izvoznih poduzeća","authors":"Maja Bašić","doi":"10.30924/mjcmi.28.1.13","DOIUrl":"https://doi.org/10.30924/mjcmi.28.1.13","url":null,"abstract":"This study tests the existence and direction of the relationship between investment in intangible assets and export and internationalization growth using the VAR, IRF, and VECM approaches. To gain a deeper understanding of this relationship, the following research question was posed: How does investment in intangible assets affect Croatian exporters’ export and internationalization growth? How long does this effect last? Based on the microfinance data of the largest Croatian exporters, the results suggest a relationship between exports and investments in intangible assets in previous periods. Accumulated impulse responses suggest that investment in intangible assets reduces and increases export growth. This U-shaped relationship between intangible asset investment and export growth does not converge to equilibrium within the ten years studied. The VECM shows that increased intangible assets lead to increased exports in the long run. However, the speed of adjustment to long-run equilibrium is slow, only 6.42% annually. The study is significant in two ways. First, it points out the relationship between investment in intangible assets and long-term export growth. Second, it provides information for policy implementation on the choice of strategic direction companies need to take to reposition themselves, preferably in forward-looking value chains, while opening discussion of the institutional infrastructure needed for this repositioning.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72831811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tamara Šmaguc, Magdalena Kuštelega, Marija Kuštelega
This study investigates the recycling behavior of Croatian citizens and identifies the determinants of individual recycling intention. It also addresses whether the existing deposit refund system for glass bottles in Croatia can be replaced by an expanded system that includes the return and reuse of almost all types of glass containers. A total of 427 Croatian citizens participated in the survey. Quantitative data analysis was performed using Structural Equation Modeling. In addition to the survey, a focus group was conducted with the relevant experts. The results confirmed the assumption about the pro-environmental orientation in Croatia. Citizens have a positive attitude towards the expanded deposit refund system in waste glass disposal and intend to implement it. The most significant predictor of their intention is their attitude towards the expanded deposit refund system, followed by familiarity with recycling. A person’s recycling intention is mainly determined by familiarity with recycling and perceived behavioral control. In the qualitative study, Croatian experts were generally positive about an expanded deposit refund system for glass containers but warned that implementation would not be without certain obstacles. The added value of the study is the creation of new knowledge for the design of local and national policies that can promote individuals’ environmentally friendly behavior and improve the glass waste disposal system in Croatia.
{"title":"The determinants of individual’s recycling behavior with an investigation into the possibility of expanding the deposit refund system in glass waste management in Croatia","authors":"Tamara Šmaguc, Magdalena Kuštelega, Marija Kuštelega","doi":"10.30924/mjcmi.28.1.6","DOIUrl":"https://doi.org/10.30924/mjcmi.28.1.6","url":null,"abstract":"This study investigates the recycling behavior of Croatian citizens and identifies the determinants of individual recycling intention. It also addresses whether the existing deposit refund system for glass bottles in Croatia can be replaced by an expanded system that includes the return and reuse of almost all types of glass containers. A total of 427 Croatian citizens participated in the survey. Quantitative data analysis was performed using Structural Equation Modeling. In addition to the survey, a focus group was conducted with the relevant experts. The results confirmed the assumption about the pro-environmental orientation in Croatia. Citizens have a positive attitude towards the expanded deposit refund system in waste glass disposal and intend to implement it. The most significant predictor of their intention is their attitude towards the expanded deposit refund system, followed by familiarity with recycling. A person’s recycling intention is mainly determined by familiarity with recycling and perceived behavioral control. In the qualitative study, Croatian experts were generally positive about an expanded deposit refund system for glass containers but warned that implementation would not be without certain obstacles. The added value of the study is the creation of new knowledge for the design of local and national policies that can promote individuals’ environmentally friendly behavior and improve the glass waste disposal system in Croatia.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81713680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The COVID-19 pandemic has presented challenges for public museums in Croatia. This study examines how museum management and professionals have responded to the closure of museums during the pandemic by exploring digital initiatives and online engagement with remote audiences. The authors analysed data from 162 Croatian museums registered in the Museum Documentation Centre in Zagreb to investigate the relationship between socioeconomic and demographic indicators and museums’ digital activities using multiple regression analysis. The findings revealed that half of the museums in the sample were active online, with social media being a commonly used platform. Interestingly, museums with a stronger online presence, lower regional unemployment rates, and a lower tourism development index were more likely to engage in activities during the pandemic. The authors conclude with recommendations for museum management and governance to embrace digital acceleration and adapt to the digital age. The study findings hold significant relevance for museums preparing for future pandemics or crises as they highlight the importance of digital initiatives and online presence in ensuring continued engagement with audiences during periods of closure. By leveraging digital tools and platforms, museums can overcome physical limitations and effectively reach remote audiences, thereby enhancing their resilience and adaptability in times of crisis. This study contributes to the understanding of museums’ digital transformation in response to the COVID-19 pandemic and provides valuable insights for museum practitioners, policy-makers, and researchers to shape future strategies. Further research could explore the long-term impacts of digital initiatives on museums’ sustainability and visitor engagement beyond the pandemic context.
{"title":"Analysis of Croatian public museums’ digital initiatives amid COVID-19 and recommendations for museum management and governance","authors":"Edgar Buršić, T. Golja, Hermina Maras Benassi","doi":"10.30924/mjcmi.28.1.14","DOIUrl":"https://doi.org/10.30924/mjcmi.28.1.14","url":null,"abstract":"The COVID-19 pandemic has presented challenges for public museums in Croatia. This study examines how museum management and professionals have responded to the closure of museums during the pandemic by exploring digital initiatives and online engagement with remote audiences. The authors analysed data from 162 Croatian museums registered in the Museum Documentation Centre in Zagreb to investigate the relationship between socioeconomic and demographic indicators and museums’ digital activities using multiple regression analysis. The findings revealed that half of the museums in the sample were active online, with social media being a commonly used platform. Interestingly, museums with a stronger online presence, lower regional unemployment rates, and a lower tourism development index were more likely to engage in activities during the pandemic. The authors conclude with recommendations for museum management and governance to embrace digital acceleration and adapt to the digital age. The study findings hold significant relevance for museums preparing for future pandemics or crises as they highlight the importance of digital initiatives and online presence in ensuring continued engagement with audiences during periods of closure. By leveraging digital tools and platforms, museums can overcome physical limitations and effectively reach remote audiences, thereby enhancing their resilience and adaptability in times of crisis. This study contributes to the understanding of museums’ digital transformation in response to the COVID-19 pandemic and provides valuable insights for museum practitioners, policy-makers, and researchers to shape future strategies. Further research could explore the long-term impacts of digital initiatives on museums’ sustainability and visitor engagement beyond the pandemic context.","PeriodicalId":47182,"journal":{"name":"Management","volume":null,"pages":null},"PeriodicalIF":2.5,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89366354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}