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An institutional theory perspective on the role of project management associations for projectification of society: the case of Germany 项目管理协会对社会项目化作用的制度理论视角:以德国为例
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-06-07 DOI: 10.1108/ijmpb-09-2021-0259
R. Wagner, M. Huemann, M. Radujković
PurposeThis paper aims to provide insights into the role of project management associations for the projectification of society from an institutional theory perspective.Design/methodology/approachThe paper is based on a mixed methods approach. It draws on the research propositions of a recently conducted qualitative study and builds on them by analyzing the empirical data of a quantitative case study.FindingsThe results indicate that the projectification of society in Germany is well advanced and continues growing. The economy plays a leading role, which resonates with other sectors of society. The actions of project management associations have only an indirect influence on the projectification of society, which cultural–cognitive institutions are mediating. Both findings are novel compared to the literature.Practical implicationsTaking an overall view of the findings, project management associations gain a better understanding of the projectification process and important guidance on their role.Social implicationsThe results offer all people interested intriguing insights into the contemporary phenomenon of the projectification of society, along with its current state and future evolution.Originality/valueThe application of institutional theory to the projectification of society in the framework of this case study enables an in-depth analysis of the underlying social processes and interactions between the regulative, normative and cultural–cognitive activities of project management associations on the one hand, and institutions on the other hand, at the societal level. This opens up new and promising perspectives for further research.
目的本文旨在从制度理论的角度探讨项目管理协会在社会项目化中的作用。设计/方法/方法本文基于混合方法方法。它借鉴了最近进行的定性研究的研究命题,并通过分析定量案例研究的经验数据来建立这些命题。研究结果表明,德国社会的计划化是非常先进的,并且还在继续增长。经济发挥主导作用,这与社会其他部门产生了共鸣。项目管理协会的行为对社会的投射只有间接的影响,而文化认知机构是中介。与文献相比,这两项发现都是新颖的。实际意义项目管理协会对研究结果有了一个整体的看法,可以更好地理解项目实施过程,并对其作用提供重要的指导。社会意义研究结果为所有对当代社会投射现象感兴趣的人提供了有趣的见解,以及它的现状和未来的演变。在本案例研究的框架中,将制度理论应用于社会投影,可以深入分析潜在的社会过程,以及项目管理协会的规范性、规范性和文化认知活动与社会层面的制度之间的相互作用。这为进一步的研究开辟了新的和有希望的前景。
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引用次数: 4
Improved reliability in planning large-scale infrastructure project delivery through Alliancing 通过联盟提高了大型基础设施项目交付规划的可靠性
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-06-06 DOI: 10.1108/ijmpb-02-2022-0035
D. Walker, Paulo Vaz Serra, P. Love
PurposePrice reliability for complex and highly complicated infrastructure projects is problematic. Traditional project delivery approaches generally fail in achieving targeted end cost reliability. However, integrated project delivery (and particularly Alliancing), develop a far more reliable and robust project delivery plan and outturn time-cost targets. This paper aims to explore why this may be the case.Design/methodology/approachThis case study investigated the project design, planning, cost/time estimation approach and how risk/uncertainty was dealt with. Five senior project delivery experts from an organisation that delivers multi-billion-dollar infrastructure projects in Australia were interviewed. These five experts collectively had 100+ cross-disciplinary experience years delivering complex infrastructure projects.FindingsAlliancing adopts a radically different approach to project design, time/cost planning and risk assessment and management to traditional project delivery approaches. Key findings explain how the project alliance agreement designs-in processes that maximises team integration and collaboration. Analysis concludes that design thinking is used to craft and shape collaborative behaviours and project governance. Additionally, including project owner and facilities operator representatives in the project team adds valuable insights, expertise and knowledge contributing to planning reliability.Research limitations/implicationsThis study is exploratory and focussed on complex infrastructure projects so findings cannot be generalised.Practical implicationsWe unpack Alliancing processes that develop the target outturn cost plan, comprising a holistic and realistic plan to design a project to meet expected project outcomes. This case study may serve as an exemplar for complex project delivery.Social implicationsThis paper illustrates how Alliancing more effectively delivers best value than traditional procurement approaches through its TOC-TAE processes.Originality/valueThe paper contributes to the scant existing academic literature analysing these processes. Its novel contribution is explaining how Alliancing treats unexpected events that in traditional delivery forms trigger expensive and time-energy-wasting disputation. This case study may serve as an exemplar for complex project delivery.
目的复杂和高度复杂的基础设施项目的价格可靠性存在问题。传统的项目交付方法通常无法实现目标的最终成本可靠性。然而,集成的项目交付(特别是联盟),开发了一个更加可靠和健壮的项目交付计划和产出时间成本目标。本文旨在探讨为什么会出现这种情况。设计/方法论/方法本案例研究调查了项目设计、规划、成本/时间估算方法以及如何处理风险/不确定性。我们采访了来自澳大利亚一家提供数十亿美元基础设施项目的组织的五名高级项目交付专家。这五位专家总共有100多年的跨学科经验,交付了复杂的基础设施项目。与传统的项目交付方法相比,salliancing在项目设计、时间/成本计划、风险评估和管理方面采用了截然不同的方法。主要发现解释了项目联盟协议如何设计最大化团队整合和协作的流程。分析得出的结论是,设计思维用于设计和塑造协作行为和项目治理。此外,在项目团队中包括项目所有者和设施运营商代表,可以增加宝贵的见解、专业知识和知识,有助于提高规划的可靠性。研究局限/影响本研究是探索性的,主要针对复杂的基础设施项目,因此研究结果不能一概推广。实际意义我们分析了制定目标产出成本计划的联盟过程,包括一个整体和现实的计划来设计一个项目,以满足预期的项目成果。这个案例研究可以作为复杂项目交付的范例。社会意义本文阐述了联盟如何通过其TOC-TAE流程比传统采购方法更有效地提供最佳价值。原创性/价值本文对分析这些过程的现有学术文献有所贡献。它的新颖贡献在于解释了联盟如何处理意外事件,这些意外事件在传统交付形式中会引发昂贵且浪费时间的争论。这个案例研究可以作为复杂项目交付的范例。
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引用次数: 5
Defining integration capability dimensions and creating a corresponding self-assessment model for inter-organizational projects 定义集成能力维度,并为组织间项目创建相应的自我评估模型
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-31 DOI: 10.1108/ijmpb-04-2021-0085
Laura Saukko, K. Aaltonen, H. Haapasalo
PurposeThe purpose of this paper is to define the integration capability dimensions and create a model for self-assessing the integration capability in inter-organizational projects.Design/methodology/approachA theoretical construct of, referred in this study as integration capability framework is elaborated following a systematic literature review. Thereafter, an integration capability self-assessment model, based on maturity thinking, is derived from the theoretical framework. The self-assessment model is further developed and tested for validity within five inter-organizational project networks in cooperation with industry practitioners, representing construction, industrial engineering, and mining sectors.FindingsThe results show that inter-organizational projects can use the developed model in self-assessing the maturity levels of various integration mechanisms, thus the state of integration capability at any point in time during inter-organizational projects.Originality/valueThis study is an attempt to identify how the integration capability dimensions can be self-assessed in inter-organizational projects, through the maturity levels of various integration mechanisms. The results offer insights for both academics and project management practitioners.
目的本文的目的是定义组织间项目的集成能力维度,并建立一个组织间项目集成能力自评估模型。设计/方法论/方法在系统的文献综述后,阐述了本研究中称为整合能力框架的理论结构。在此基础上,从理论框架出发,建立了基于成熟度思维的整合能力自我评估模型。与代表建筑、工业工程和采矿部门的行业从业者合作,在五个组织间项目网络中进一步开发和测试了自我评估模型的有效性。结果表明,组织间项目可以使用所开发的模型来自我评估各种集成机制的成熟度水平,从而评估组织间项目中任何时间点的集成能力状态。独创性/价值本研究试图通过各种整合机制的成熟度水平,确定如何在组织间项目中自我评估整合能力维度。研究结果为学术界和项目管理从业者提供了见解。
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引用次数: 0
Feeling “holier than thou”: exploring the critical nexus between project governance, exploitative leadership and multi-dimensional success in ICT projects 感觉“比你更神圣”:探索项目治理、剥削性领导和ICT项目多维成功之间的关键联系
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-27 DOI: 10.1108/ijmpb-11-2021-0294
Umer Zaman, Nadja Damij, Aisha Khaliq, M. Nawaz, M. Pradana
PurposeProject managers are under a never-ending pressure to demonstrate the expected value of projects to the project sponsors; however, in most cases, project managers fail to realize this strategic value due to the loopholes left in project governance throughout various stages of the project life cycle. Furthermore, another root cause of project failure might be linked to an exceedingly self-interested project leader who is exploitative of his/her team. This is a recurring yet still unexplored aspect of destructive leadership that requires attention from the scientific community as well as practitioners. Hence, the present study explored the relationship between project governance and information and communication technology (ICT) project success, as well as the moderating effects of exploitative leadership on this relationship.Design/methodology/approachWith this aim, 357 responses were collected from project professionals in the emerging ICT industry in Pakistan, and the results were analyzed using structural equation modeling (SEM) with partial least squares (PLS).FindingsThe findings provide new evidence that project governance significantly improves project success opportunities in the ICT industry; however, this relationship is negatively moderated by exploitative leadership.Originality/valueThe study findings extend the project leadership literature by uncovering the influence of the dark side of project leadership (i.e. exploitative leadership), in addition to revalidating the impact of project governance on project success through a multi-dimensional context.
目的项目经理承受着无尽的压力,要向项目赞助商展示项目的预期价值;然而,在大多数情况下,由于项目生命周期各个阶段的项目治理存在漏洞,项目经理未能实现这一战略价值。此外,项目失败的另一个根本原因可能与极度自私的项目负责人有关,他/她的团队受到剥削。这是破坏性领导的一个反复出现但尚未探索的方面,需要科学界和从业者的关注。因此,本研究探讨了项目治理与信息和通信技术项目成功之间的关系,以及剥削性领导对这种关系的调节作用。设计/方法/方法为此,从巴基斯坦新兴信通技术行业的项目专业人员那里收集了357份回复,并使用偏最小二乘结构方程建模(SEM)对结果进行了分析;然而,这种关系受到剥削性领导的负面影响。独创性/价值研究结果通过揭示项目领导力的黑暗面(即剥削性领导力)的影响,以及通过多维背景重新验证项目治理对项目成功的影响,扩展了项目领导力文献。
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引用次数: 4
Guest editorial: Rethinking infrastructure projects for the new normal 客座社论:为新常态重新思考基础设施项目
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-20 DOI: 10.1108/ijmpb-06-2022-390
N. Drouin, Vedran Zerjav, S. Sankaran, Marie-Andrée Caron
[...]with the pandemic, additional health protection measures are required on job sites, and the social dimensions must be taken into consideration more than usual, which means that project costs and turnaround times must be reviewed. The first paper on Prioritizing risks with composition of probabilistic preferences and weighting of FMEA criteria for fast decision-making in complex scenarios by Fábio Henrique de Souza, Luiz Octávio Gavião, Annibal Parracho Sant'Anna and Gilson B.A. Lima aims to develop a risk prioritization process using failure mode and effect analysis (FMEA) in association with composition of probabilistic preferences (CPPs) and weighting the risk analysis criteria. The last paper of the Special Issue, Energy Justice Issues in renewable energy mega projects: implications for a socioeconomic evaluation of megaprojects by Shankar Sankaran, Stewart Clegg, Nathalie Drouin and Ralf Müller, focuses on stakeholder issues created by large-scale solar and wind farms being built to keep pace with United Nations Sustainable Development Goal 7 focused on clean affordable energy.
[…]由于大流行病,需要在工作场所采取额外的卫生保护措施,而且必须比平时更多地考虑社会层面,这意味着必须审查项目成本和周转时间。由Fábio Henrique de Souza, Luiz Octávio gavi o, Annibal Parracho Sant'Anna和Gilson ba . Lima撰写的第一篇关于通过概率偏好组合和FMEA标准加权来确定风险优先级的论文旨在利用失效模式和效果分析(FMEA)与概率偏好组合(CPPs)和加权风险分析标准来开发风险优先级流程。特刊的最后一篇论文《可再生能源大型项目中的能源正义问题:对大型项目的社会经济评估的影响》由尚卡尔·桑卡兰、斯图尔特·克莱格、纳塔莉·德鲁因和拉尔夫·米勒撰写,重点关注为实现联合国可持续发展目标7(清洁可负担能源)而建设的大型太阳能和风力发电场所带来的利益相关者问题。
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引用次数: 0
Interorganizational knowledge sharing barriers and enablers: the case of Peshawar Bus Rapid Transit project 组织间知识共享障碍与推动因素:以白沙瓦快速公交项目为例
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-17 DOI: 10.1108/ijmpb-11-2021-0313
Rehab Iftikhar, Catherine Lions
PurposeThe paper aims at identifying knowledge sharing barriers and enablers in an interorganizational setting at different levels of units. For this purpose, the interorganizational setting of Peshawar Bus Rapid Transit project in Pakistan is examined.Design/methodology/approachThis study adopts an exploratory single case study approach. The empirical data comprise semi-structured interviews and archival documents. Thematic analysis is used for analyzing the data.FindingsThe findings identify distinct knowledge sharing barriers and enablers at different level of units (individual, team, organizational and interorganizational). Based on the findings, an integrative framework of knowledge sharing barriers, enablers, and levels of units is proposed. Furthermore, the findings provide guidance to managers as the findings show how different knowledge sharing barriers and enablers are important at different levels of units.Originality/valueThis study novelty lies in determining separate sets of knowledge sharing barriers and enablers at different level of units in an interorganizational project. This study contributes to the literature on knowledge sharing by studying an interorganizational project.
本文旨在识别不同层次单位的组织间知识共享障碍和促进因素。为此,对巴基斯坦白沙瓦快速公交项目的组织间设置进行了研究。设计/方法/方法本研究采用探索性的单一案例研究方法。实证数据包括半结构化访谈和档案文件。数据分析采用主题分析法。这些发现确定了不同层次单位(个人、团队、组织和组织间)的不同知识共享障碍和推动因素。在此基础上,提出了一个知识共享障碍、推动因素和单元层次的综合框架。此外,研究结果还为管理者提供了指导,因为研究结果表明,不同的知识共享障碍和推动因素在不同层次的单位中是多么重要。原创性/价值本研究的新颖性在于确定组织间项目中不同层次单位的单独的知识共享障碍和推动因素。本研究通过对组织间项目的研究,对知识共享的研究文献有所贡献。
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引用次数: 4
The risks and opportunities of social procurement in construction projects: a cross-sector collaboration perspective 建筑项目中社会采购的风险和机遇:跨部门合作视角
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-17 DOI: 10.1108/ijmpb-11-2021-0300
M. Loosemore, R. Keast, Jo Barraket, George Denny-Smith, S. Alkilani
PurposeThis research addresses the lack of project management research into social procurement by exploring the risks and opportunities of social procurement from a cross-sector collaboration perspective.Design/methodology/approachA content analysis of five focus groups conducted with thirty-five stakeholders involved in the implementation of a unique social procurement initiative on a major Australian construction project is reported.FindingsResults show little collective understanding among project stakeholders for what social procurement policies can achieve, a focus on downside risk rather than upside opportunity and perceptions of distributive injustice about the way new social procurement risks are being managed. Also highlighted is the tension between the collaborative intent of social procurement requirements and the dynamic, fragmented and temporary project-based construction industry into which they are being introduced. Ironically, this can lead to opportunistic behaviours to the detriment of the vulnerable people these policies are meant to help.Practical implicationsThe paper concludes by presenting a new conceptual framework of project risk and opportunity management from a social procurement perspective. Deficiencies in the Project Management Body of Knowledge (PMBOK) are also highlighted around an expanded project management role in meeting these new project management requirements.Originality/valueSocial procurement is becoming increasingly popular in many countries as a collaborative mechanism to ensure construction and infrastructure projects contribute positively to the communities in which they are built. This research addresses the lack of project management research into social procurement by exploring the risks and opportunities of social procurement from a cross-sector collaboration perspective.
目的本研究通过从跨部门合作的角度探讨社会采购的风险和机遇,解决了社会采购项目管理研究的不足。设计/方法/方法报告了对五个重点小组的内容分析,其中35个利益相关者参与了澳大利亚一个主要建筑项目的独特社会采购倡议的实施。调查结果显示,项目利益相关者对社会采购政策可以实现的目标几乎没有集体理解,他们关注的是下行风险而不是上行机会,以及对新的社会采购风险管理方式的分配不公的看法。还强调了社会采购要求的合作意图与引入这些要求的动态、分散和临时的基于项目的建筑业之间的紧张关系。具有讽刺意味的是,这可能会导致机会主义行为,损害这些政策旨在帮助的弱势群体。实践意义本文最后从社会采购的角度提出了一个新的项目风险和机会管理概念框架。项目管理知识体系(PMBOK)在满足这些新的项目管理要求方面的不足也突出了项目管理角色的扩大。创意/价值社会采购作为一种合作机制,在许多国家越来越受欢迎,以确保建筑和基础设施项目对其所在社区做出积极贡献。本研究通过从跨部门合作的角度探讨社会采购的风险和机遇,解决了社会采购项目管理研究的不足。
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引用次数: 2
Synthesizing extreme context studies in project management journals: introducing a time-based project management typology 综合项目管理期刊中的极端情境研究:引入基于时间的项目管理类型
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-12 DOI: 10.1108/ijmpb-08-2021-0227
Erik de Waard, J. Kalkman
PurposeThe present article analyses extreme context studies published in leading project management journals with the aim of developing a time-based typology that could be of value for the project community at large.Design/methodology/approachIn this study, the authors reviewed 62 articles on extreme contexts published in three main project management journals (IJMPB, PMJ and IJPM) and two specialized outlets Disaster Prevention and Management (DPM) and International Journal of Disaster Resilience in the Built Environment (IJDRBE).FindingsThe authors present a typology, in which emergency, risky and disrupted (RED) contexts are related to the manageability of time. It shows that when pressure rises, due to high levels of urgency, uncertainty and ambiguity, control over time decreases, causing the organizational response to shift from formalized into improvised.Research limitations/implicationsBased on this review, the authors theorize the influence of extreme contexts on project management in general.Originality/valueThe study responds to the scholarly call to advance the academic debate on the relatedness of project and temporary organizations by perceiving temporality as a continuum.
本文分析了发表在主要项目管理期刊上的极端情境研究,目的是开发一种基于时间的类型学,这种类型学可能对整个项目社区有价值。在本研究中,作者回顾了发表在三个主要项目管理期刊(IJMPB, PMJ和IJPM)和两个专业出版物灾害预防与管理(DPM)和国际建筑环境灾害恢复能力期刊(IJDRBE)上的62篇关于极端环境的文章。研究结果作者提出了一种类型,其中紧急、危险和中断(RED)环境与时间的可管理性有关。它表明,当压力上升时,由于高度的紧迫性、不确定性和模糊性,随着时间的推移,控制会减少,导致组织反应从形式化转变为临时应变。在此综述的基础上,作者将极端情境对项目管理的影响理论化。独创性/价值本研究通过将暂时性视为一个连续体来回应学术呼吁,推动关于项目和临时组织之间关系的学术辩论。
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引用次数: 3
Stakeholder analysis and landscape in a hospital project – elements and implications for value creation 利益相关者分析和医院项目景观——价值创造的要素和影响
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-12 DOI: 10.1108/ijmpb-07-2021-0179
Kari-Pekka Tampio, H. Haapasalo, Farooq Ali
PurposeThis study primarily aims to analyse stakeholder management challenges and how these emerge in the stakeholder landscape in a large hospital project. From this analysis, the authors aim to identify the implications that stakeholder management has on value creation in a hospital project.Design/methodology/approachThe research method is qualitative. Empirical data were collected in three cycles: project internal documentation, thematic interviews and survey. The literature related to hospital projects, stakeholder analysis and management, stakeholder salience and landscape is summarised, informing the qualitative design of the study.FindingsThe authors noted the importance of project-specific stakeholder identification, salience analysis and landscape description. The regulatory, formal and contractual stakeholders give an over-simplistic picture on stakeholder map. The operative stakeholder map and landscape describe the complexity, uncertainty, dynamism and institutional context inducing the challenges for the stakeholder management. There is an evident potential of utilising the stakeholder landscape and its elements in the resulting collaborative value creation in hospital projects. Multiple and changing stakeholders with differing expectations are an important opportunity to improve the value creation process.Originality/valueStakeholder management has recently attracted much attention in the industrial project setting. This research attempts to identify the operative stakeholder landscape in a large hospital project, not to mention its impact on value creation. This study offers a framework that can help academics and project management practitioners tackle the challenges amongst project stakeholders.
本研究的主要目的是分析利益相关者管理的挑战,以及这些挑战如何在大型医院项目的利益相关者环境中出现。从这一分析中,作者旨在确定利益相关者管理对医院项目价值创造的影响。研究方法是定性的。经验数据是分三个周期收集的:项目内部文件、专题访谈和调查。文献相关的医院项目,利益相关者分析和管理,利益相关者突出和景观进行总结,通知研究的定性设计。研究结果作者指出了项目特定利益相关者识别、显著性分析和景观描述的重要性。监管利益相关者、正式利益相关者和合同利益相关者在利益相关者地图上给出了一幅过于简单化的画面。操作性利益相关者地图和景观描述了引起利益相关者管理挑战的复杂性、不确定性、动态性和制度背景。在医院项目中,利用利益相关者景观及其要素产生的协作价值创造具有明显的潜力。具有不同期望的多个和不断变化的涉众是改进价值创造过程的重要机会。最近,在工业项目环境中,利益相关者管理引起了人们的广泛关注。本研究试图确定一个大型医院项目中运作的利益相关者景观,更不用说其对价值创造的影响。本研究提供了一个框架,可以帮助学者和项目管理从业者解决项目利益相关者之间的挑战。
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引用次数: 7
Passionate projects: practitioner reflections on emotion management 激情项目:从业者对情绪管理的思考
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2022-05-10 DOI: 10.1108/ijmpb-08-2021-0208
James Connor, V. McDermott, Wilma Gillies
PurposeThe fundamental challenge for project management is dealing with people and their feelings. While there has been sporadic attention to the importance of emotions in project work, project management practices tend to neglect the role of emotions and emotional reflexivity. The authors use a symbolic interaction framework to present an in-depth exploration of emotions and emotional reflexivity in projects.Design/methodology/approachEmpirical data was gathered in 19 semi-structured interviews with diverse project managers to assess their experience of emotion (15 male, 4 female, early 20s to late 50s, 3–38 years of expertise). Transcribed interviews were thematically analysed using a sociology of emotions informed, grounded theory, interactional framework.FindingsThe data revealed that emotional states are framed by factors specific to project management, including organisational change, project constraints and dealing with stakeholders. Explicitly managing emotions improved team engagement and project performance by acting as a catalyst for engaging in reflective practice and intuitive decision making.Practical implicationsGiven the widely held misconceptions of emotion as maladaptive, project management education must focus on empathy in communication and leadership if practitioners are to master valuable soft skills. Techniques for emotional reflection and learning feeling lessons must be incorporated into practice.Originality/valueThe authors contribute to the emerging understanding that emotions matter in project management. The authors demonstrate the centrality of emotions in projects and the substantial impact they have on the wellbeing of practitioners and staff. Emotional reflexivity in practice, which is widely acknowledged yet tends to be ignored, is an essential part of the project manager's toolkit.
项目管理的根本挑战是如何处理人和他们的感受。虽然情绪在项目工作中的重要性一直受到零星的关注,但项目管理实践往往忽视了情绪和情绪反射的作用。作者使用符号交互框架对项目中的情感和情感反身性进行了深入的探索。设计/方法/方法:对不同项目经理进行了19次半结构化访谈,收集了经验数据,以评估他们的情感体验(15名男性,4名女性,20岁出头至50多岁,3-38年的专业知识)。采访记录使用情感社会学进行主题分析,基于理论,互动框架。数据显示,情绪状态是由项目管理的特定因素构成的,包括组织变革、项目约束和与利益相关者的关系。明确地管理情绪可以作为参与反思实践和直觉决策的催化剂,从而提高团队参与度和项目绩效。实际意义考虑到人们普遍认为情绪是不适应的,如果从业者想要掌握有价值的软技能,项目管理教育必须关注沟通和领导中的同理心。情感反思和学习情感课程的技巧必须纳入实践。原创性/价值两位作者促成了一种新兴的理解,即情绪在项目管理中很重要。作者证明了情绪在项目中的中心地位,以及它们对从业者和员工的福祉产生的重大影响。在实践中,情绪反射是项目经理工具包的重要组成部分,它被广泛承认,但往往被忽视。
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引用次数: 0
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