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Crisis management process for project-based organizations 基于项目的组织的危机管理过程
4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-05-30 DOI: 10.1108/ijmpb-10-2020-0306
Rehab Iftikhar, Mehwish Majeed, Nathalie Drouin
Purpose The purpose of this paper is to study the crisis management process for project-based organizations (PBOs) by developing a comprehensive model and propositions. Design/methodology/approach This paper is based on a conceptual study. A literature review is considered a primary source for studying contemporary research, including 171 publications in total, which embody qualitative, quantitative, conceptual and theoretical studies. For data analysis, content analysis is used, which is comprised of descriptive and thematic analysis. Findings This study identifies five imperative elements of crisis management for PBOs which include (1) sense-making (information gathering and crisis interpretation), (2) decision-making (accurate and timely decision), (3) response (reactive response), (4) outcome (success/failure) and (5) learning. Based on these findings, this study proposes an integrative model of the interplay between sense-making, decision-making, response, outcome and learning. Furthermore, the findings lead to propositions for each of the elements. The paper contributes to the literature on dynamic capability theory. Originality/value This paper explores the crisis management process for PBOs. The proposed model deepens the understanding of the practices and processes of project-based crisis management.
本文的目的是通过开发一个全面的模型和命题来研究项目型组织(PBOs)的危机管理过程。设计/方法/方法这篇论文是基于一个概念研究。文献综述被认为是研究当代研究的主要来源,总共包括171种出版物,其中包括定性,定量,概念和理论研究。数据分析采用内容分析,内容分析包括描述性分析和主题性分析。本研究确定了pbo危机管理的五个必要要素,包括(1)意义建构(信息收集和危机解释),(2)决策(准确和及时的决策),(3)反应(反应性反应),(4)结果(成功/失败)和(5)学习。在此基础上,本研究提出了一个意义生成、决策、反应、结果和学习之间相互作用的综合模型。此外,这些发现导致了对每个元素的命题。本文对动态能力理论的文献研究做出了贡献。本文探讨了pbo的危机管理过程。提出的模型加深了对基于项目的危机管理的实践和过程的理解。
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引用次数: 0
Revealing contribution mechanisms of project managers' technical competencies toward success in oil and gas projects 揭示项目经理技术能力对油气项目成功的贡献机制
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-05-17 DOI: 10.1108/ijmpb-11-2022-0239
Hazem Abdulla, Catherine McCauley-Smith, Sina Moradi
PurposeProject managers' competencies contribute toward project success in a considerable manner. The significance of technical competencies' (TCs) contribution toward success in Oil and Gas (O&G) projects is even higher due to the complexity and the technology-intensive nature of these projects. However, technical competencies have often been overlooked in favor of behavioral competencies or simply identified and listed in terms of their significance. Thus, there is currently very limited research-based knowledge concerning the contribution mechanisms of technical competencies toward project execution success. Hence, the aim of this study is to explore the contribution mechanisms of TCs toward success in O&G projects.Design/methodology/approachA case study was employed as the research strategy through which data was collected from project professionals in O&G projects in the Kingdom of Bahrain using semi-structured interviews. Transcripts of the interviews were then analyzed through thematic analysis method with the aid of NVIVO 12.FindingsThe findings reveal six mechanisms through which technical competencies of project managers contribute toward execution success in O&G projects. TCs not only act as a launch pad toward project success, but also help in optimizing engineering designs throughout the project life cycle.Originality/valueInstead of simply identifying and listing TCs, the obtained results enhance our current understanding of their contribution mechanisms toward project success in O&G projects.
目的项目经理的能力在很大程度上有助于项目的成功。由于这些项目的复杂性和技术密集性,技术能力对石油和天然气项目成功的贡献的重要性甚至更高。然而,技术能力往往被忽视,而倾向于行为能力,或者只是根据其重要性进行识别和列出。因此,目前关于技术能力对项目执行成功的贡献机制的研究性知识非常有限。因此,本研究的目的是探索TC对O&G项目成功的贡献机制。设计/方法/方法采用案例研究作为研究策略,通过半结构化访谈从巴林王国O&G项目的项目专业人员那里收集数据。然后在NVIVO 12的帮助下,通过主题分析方法对访谈记录进行分析。研究结果揭示了项目经理的技术能力对O&G项目执行成功做出贡献的六种机制。TC不仅是项目成功的跳板,而且有助于在整个项目生命周期中优化工程设计。独创性/价值所获得的结果不是简单地识别和列出TC,而是增强了我们目前对其对O&G项目成功的贡献机制的理解。
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引用次数: 0
Local community engagement as a practice: an investigation of local community engagement issues and their impact on transport megaprojects' social value 地方社区参与实践:地方社区参与问题及其对交通大型项目社会价值的影响调查
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-25 DOI: 10.1108/ijmpb-10-2022-0224
Ata Babaei, G. Locatelli, T. Sainati
PurposeTransport megaprojects often struggle to offer social value (SV) that meets local communities' needs. This problem is embedded in how local communities' views are captured and incorporated into SV plans through local community engagement (LCE). By problematising the literature, this article aims to identify LCE issues and their impacts on SV plans at the front-end of transport megaprojects.Design/methodology/approachThe theoretical lens of the study is the practice theory developed by Schatzki (2016, 2005). The authors conceptualised LCE as a practice and conducted 32 semi-structured interviews with UK practitioners. The authors collected data in three steps from three types of practitioners involved in LCE practice and SV planning: project managers, LCE experts and SV experts.FindingsThe authors identified 18 LCE issues with thematic analysis and clustered them into five themes. These issues impact LCE with five mechanisms. Findings show that a weak link between LCE and SV plans due to the issues reduces LCE to a tick-box exercise and presents a distorted view of local communities. This reduces SV plans to the bare minimum for project approval instead of offering relevant SV to local communities. Addressing the issues goes beyond changing the approach of project teams to engagement (from instrumental to normative) and requires changing the practices.Originality/valueFor the first time, the study uses practice theory to conceptualise LCE as a practice, following the notion of project as practice. The study problematises the literature to address the under-represented link between LCE and SV plans.
目的交通大型项目往往难以提供满足当地社区需求的社会价值。这个问题植根于如何通过当地社区参与(LCE)捕捉当地社区的观点并将其纳入SV计划。通过对文献进行质疑,本文旨在确定LCE问题及其对大型交通项目前端SV计划的影响。设计/方法论/方法本研究的理论视角是Schatzki(20162005)提出的实践理论。作者将LCE概念化为一种实践,并对英国从业者进行了32次半结构化访谈。作者分三步收集了参与LCE实践和SV规划的三类从业者的数据:项目经理、LCE专家和SV专家。发现作者通过主题分析确定了18个LCE问题,并将其分为五个主题。这些问题通过五种机制影响LCE。调查结果表明,由于这些问题,LCE和SV计划之间的薄弱联系将LCE简化为勾选框练习,并呈现出对当地社区的扭曲看法。这将SV计划减少到项目批准的最低限度,而不是向当地社区提供相关的SV。解决这些问题不仅仅是改变项目团队参与的方法(从工具性到规范性),还需要改变实践。创新性/价值本研究首次采用实践理论,将LCE概念化为实践,遵循项目即实践的概念。该研究对文献进行了质疑,以解决LCE和SV计划之间代表性不足的联系。
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引用次数: 2
What Generation Z needs: the role of project-based organizations in creating career sustainability Z世代需要什么:基于项目的组织在创造职业可持续性方面的作用
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-20 DOI: 10.1108/ijmpb-12-2022-0273
J. Borg, Christina M. Scott-Young, Naomi Borg
PurposeAs the youngest generation – Generation Z (Gen Z) – enters the workplace, there is a growing interest in this cohort's career needs and expectations. This paper explores the under-researched topic of Gen Z project management (Gen Z PM) professionals. In addition to shedding light on the factors that positively affect Gen Z PM professionals' early career-development phase, this research aims to identify specific organization-led practices that can foster sustainable early PM careers and so achieve greater workforce sustainability.Design/methodology/approachThrough the lens of the resource-based view (RBV), Gen Z PM professionals are considered critical resources that can help ensure workforce sustainability in project-based organizations (PBOs). Semi-structured in-depth interviews were conducted with 25 Gen Z PM professionals in Australia to explore the professionals' early career experiences and the organizational-support initiatives that facilitate positive experiences. The results were analyzed using thematic analysis.FindingsThe results revealed that most Gen Z PMs experienced many challenges and a lack of support during their early career phase: Gen Z value (1) mentoring, (2) time for training and development, (3) showing support and guidance, (4) understand skill-gaps and (5) reasonable workloads. Through catering to these needs, PBOs can ensure better career sustainability for their young Gen Z talent and, therefore, greater workforce sustainability for the project profession.Originality/valueAccording to the career sustainability lens, PBOs play a significant role in ensuring that their valuable young PM talent are supported and retained in the profession. This research sheds light on what Gen Z PM professionals value in their early careers, which guided recommendations to better support this new generation of project professionals.
随着最年轻的一代——Z世代(Gen Z)步入职场,人们对这一群体的职业需求和期望越来越感兴趣。本文探讨了Z世代项目管理(Gen Z PM)专业人员的研究不足的话题。除了揭示积极影响Z世代PM专业人员早期职业发展阶段的因素外,本研究旨在确定具体的组织主导的实践,这些实践可以促进可持续的早期PM职业,从而实现更大的劳动力可持续性。通过基于资源的观点(RBV), Z世代项目管理专业人员被认为是关键资源,可以帮助确保基于项目的组织(pbo)的劳动力可持续性。我们对澳大利亚的25位Z世代PM专业人士进行了半结构化的深度访谈,以探讨这些专业人士的早期职业经历以及促进积极经历的组织支持举措。采用主题分析法对结果进行分析。结果显示,大多数Z世代项目经理在职业生涯早期经历了许多挑战和缺乏支持:Z世代重视(1)指导,(2)培训和发展的时间,(3)提供支持和指导,(4)了解技能差距,(5)合理的工作量。通过满足这些需求,pbo可以确保年轻的Z世代人才更好的职业可持续性,从而为项目专业提供更大的劳动力可持续性。原创性/价值根据职业可持续性的视角,pbo在确保其有价值的年轻PM人才得到职业支持和保留方面发挥着重要作用。这项研究揭示了Z世代PM专业人员在其早期职业生涯中的价值,并为更好地支持新一代项目专业人员提供了指导建议。
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引用次数: 1
The role of governmental stakeholder engagement in the sustainability of industrial engineering projects 政府利益相关者参与在工业工程项目可持续性中的作用
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-18 DOI: 10.1108/ijmpb-09-2022-0197
Tommi Pauna, J. Lehtinen, J. Kujala, K. Aaltonen
PurposeThe aim of this research was to understand how governmental stakeholder engagement facilitates the sustainability of industrial engineering (IE) projects. A model for governmental stakeholder engagement activities is presented.Design/methodology/approachThe authors relied on a single-case study of a mining project in Northern Europe, where a novel collaboration and engagement approach with governmental stakeholders was piloted in the project's front-end phase. The analysis focused on the collaborative practices through which the IE project investor engaged governmental stakeholders during the project's front-end phase and how the engagement contributed to solving challenges in the early planning and permitting process and achieving project plans that balanced economic, social and environmental aspects.FindingsThe findings show how four collaborative engagement practices reduced uncertainty and equivocality related to the legal sustainability requirements, enabled the development of sustainable design solutions and overall accelerated the permitting process without compromising the quality of final project plans.Practical implicationsThe findings can be used to plan governmental stakeholder engagement and understand related challenges that need to be overcome. The study highlights the need to develop established practices and guidelines for governmental stakeholder engagement.Originality/valueThis study complements prior research on stakeholder engagement and project sustainability by developing an understanding of how governmental stakeholder engagement can be a key mechanism enabling the sustainability of IE project's end product. This research contributes to stakeholder theory by elaborating on a new stakeholder role, intermediary stakeholder.
本研究的目的是了解政府利益相关者参与如何促进工业工程(IE)项目的可持续性。提出了一个政府利益相关者参与活动的模型。设计/方法/方法作者依赖于北欧一个采矿项目的单一案例研究,该项目在项目的前端阶段试点了一种与政府利益相关者合作和参与的新方法。分析的重点是IE项目投资者在项目前期与政府利益相关者的合作实践,以及这种合作如何有助于解决早期规划和许可过程中的挑战,并实现平衡经济、社会和环境方面的项目计划。研究结果表明,四种协作参与实践如何减少了与法律可持续性要求相关的不确定性和模糊性,使可持续设计解决方案的开发成为可能,并在不影响最终项目计划质量的情况下加速了许可过程。实际意义研究结果可用于规划政府利益相关者的参与,并了解需要克服的相关挑战。该研究强调,有必要为政府利益相关者的参与制定既定的做法和指导方针。原创性/价值本研究通过理解政府利益相关者参与如何成为实现IE项目最终产品可持续性的关键机制,补充了先前关于利益相关者参与和项目可持续性的研究。本研究通过阐述一种新的利益相关者角色——中介利益相关者,对利益相关者理论做出了贡献。
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引用次数: 1
Advancing research on project management in hybrid organizations: insights from the social enterprise literature 推进混合型组织项目管理研究——来自社会企业文献的启示
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-04-06 DOI: 10.1108/ijmpb-08-2022-0185
Jennifer Jewer, Kam Jugdev, Mohammad Farshad Amini
PurposeThis paper aims to understand the challenges of managing projects in hybrid organizations. The authors explore how organizations with persistent competing institutional logics strive to balance competing priorities, and the authors craft a research agenda to examine the capabilities to manage projects in hybrid organizations.Design/methodology/approachThe authors focus on the social enterprise hybrid organizational form to study how such organizations manage persistent competing social and economic logics. The authors review the project management and social enterprise literature to generate new insights and suggest future research directions for theory development for project management.FindingsThe understanding of the influences of the institutional context on the management of projects is still quite limited. The authors propose that project managers need adaptive capabilities to address how the dual logics, and their corresponding different expectations, can be flexibly combined. The objective is not to reduce the complexity due to the different logics, which is the focus of much of the literature on institutional complexity. Instead, the focus is on how to incorporate dual logics into a successfully blended hybrid organization.Originality/valueThere is a dearth of literature about how projects are successfully managed in hybrid organizations with persistent competing institutional logics, like social enterprises, and important questions remain to be answered. This paper offers new insights on the capabilities required to flexibly combine dual logics that would generally compete and create conflict on projects in hybrid organizations.
目的本文旨在了解混合型组织中项目管理的挑战。作者探讨了具有持续竞争制度逻辑的组织如何努力平衡竞争的优先事项,并制定了一个研究议程来检查混合组织中管理项目的能力。设计/方法论/方法论作者关注社会企业混合组织形式,研究这种组织如何管理持续竞争的社会和经济逻辑。作者回顾了项目管理和社会企业的文献,以产生新的见解,并为项目管理的理论发展提出了未来的研究方向。发现对制度环境对项目管理的影响的理解仍然相当有限。作者提出,项目经理需要适应能力来解决如何灵活组合双重逻辑及其相应的不同期望。其目的不是因为不同的逻辑而降低复杂性,这是许多文献对制度复杂性的关注。相反,重点是如何将双重逻辑纳入一个成功混合的混合组织中。原创性/价值关于如何在具有持续竞争制度逻辑的混合组织(如社会企业)中成功管理项目的文献很少,重要问题仍有待回答。本文对灵活组合双重逻辑所需的能力提供了新的见解,这种逻辑通常会在混合组织中的项目中竞争并产生冲突。
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引用次数: 0
Resilience of operating models: exploring the potential of agile project management as enabler 运营模式的弹性:探索敏捷项目管理作为推动者的潜力
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-03-16 DOI: 10.1108/ijmpb-05-2022-0122
M. Kadenic, Torben Tambo
PurposeAgile project management methods are on the rise compared to linear approaches. The demand for the demonstrable resilience of enterprise processes is likewise strongly increasing in many domains. This paper explores the potential contribution of agility within the domain of agile project management to the resilience of the operating model of an organization.Design/methodology/approachThe article builds upon case studies and semi-structured interviews at selected larger Danish enterprises.FindingsResponding to disruptions favors adaptive and flexible approaches, which are more achievable with agile methods. By exploring the patterns of agility and resilience throughout case studies, the authors derive at a 7-step approach for considering the potentials of agility to ensure the resilience of the operating model from the top level of leadership to the foundational level of technology.Research limitations/implicationsThis article seeks to contribute to a more profound understanding of the impact, potential and actionability of agile project management in the light of operational resilience.Practical implicationsIt is demonstrated that agile methods are attractive for ensuring the constitutive elements of the resilience of the operating model in terms of conscious contingencies and choices involving (rapid) changes.Social implicationsDuring the COVID-19 period, agility has been a key instrument in ensuring business survival, e.g. by switching markets, products or sales channels.Originality/valueAgility has the potential to build a strategic dimension of resilience, a synergistic relationship, which is linked to the responsiveness of an organization to change promptly, with a view toward renewal and transformation.
与线性方法相比,敏捷项目管理方法正在兴起。在许多领域中,对企业流程的可演示弹性的需求也同样在强劲增长。本文探讨了敏捷项目管理领域内敏捷性对组织运营模型弹性的潜在贡献。设计/方法/方法本文建立在案例研究和对选定的大型丹麦企业的半结构化访谈的基础上。对中断的响应倾向于自适应和灵活的方法,而敏捷方法更容易实现。通过在案例研究中探索敏捷性和弹性的模式,作者得出了一个7步的方法来考虑敏捷性的潜力,以确保从高层领导到基础技术的运营模型的弹性。研究局限/启示本文试图从运营弹性的角度对敏捷项目管理的影响、潜力和可操作性有更深刻的理解。实践启示表明,在涉及(快速)变化的有意识的偶然性和选择方面,敏捷方法对于确保运营模型弹性的构成要素具有吸引力。社会影响在2019冠状病毒病期间,灵活性是确保企业生存的关键工具,例如通过转换市场、产品或销售渠道。原创性/价值性具有建立弹性的战略维度的潜力,这是一种协同关系,它与组织对迅速变化的响应能力相关联,并着眼于更新和转型。
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引用次数: 1
Crises and capabilities in project-based organizations: conceptual model and empirical evidence 基于项目的组织中的危机和能力:概念模型和经验证据
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-03-14 DOI: 10.1108/ijmpb-05-2022-0123
Rehab Iftikhar
PurposeThe purpose of this paper is to focus on the identification of different types of crises, their impact on project-based organizations' (PBOs) performance and exploring PBOs' capabilities to influence the effects of those crises.Design/methodology/approachThis study presents results from a large-scale survey (n = 283) comprising PBOs in the information technology, telecom and construction industries. The data analysis relies on structural equation modeling.FindingsThe study indicates that internal (as well as external) crises are negatively (as well as positively) associated with performance, which demonstrates the different effects that different kinds of crises have on performance. Furthermore, project-based organizational capabilities moderate the crisis–performance relation. In particular, the study demonstrates the contrasting effects that capabilities have on the management of crises indicating that some capabilities might worsen the effects of crises.Originality/valueThis paper contributes to dynamic capability and project management literature by identifying different types of crises that could impact short-and long-term performance and explore a set of capabilities required by PBOs to manage crises.
目的本文的目的是重点识别不同类型的危机,它们对基于项目的组织(PBO)绩效的影响,并探索PBO影响这些危机影响的能力。设计/方法/方法本研究提供了一项大规模调查(n=283)的结果,该调查包括信息技术、电信和建筑行业的PBO。数据分析依赖于结构方程建模。研究结果表明,内部(以及外部)危机与绩效呈负相关(以及正相关),这表明了不同类型的危机对绩效的不同影响。此外,基于项目的组织能力调节了危机-绩效关系。特别是,该研究表明了能力对危机管理的对比影响,表明某些能力可能会加剧危机的影响。原创性/价值本文通过识别可能影响短期和长期绩效的不同类型的危机,并探索PBO管理危机所需的一系列能力,为动态能力和项目管理文献做出了贡献。
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引用次数: 0
Guest editorial: Second special issue on action research and variants in project studies and project management 客座编辑:关于项目研究和项目管理中的行动研究和变体的第二期特刊
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-03-01 DOI: 10.1108/ijmpb-02-2023-392
Per Svejvig, S. Sankaran, E. Lindhult
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引用次数: 0
Shared mental models in multi-team systems: improving enterprise system implementation 多团队系统中的共享心智模型:改进企业系统实现
IF 2.7 4区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-02-27 DOI: 10.1108/ijmpb-05-2022-0119
X. Wu, Randi Jiang, J. C. Tsai, G. Klein
PurposeAn enterprise system (ES) implementation proceeds as a multi-team system (MTS), with multiple project teams spanning time and business functions to meet organization-wide goals. Thus, the focus shifts from the output of a single project team to the outcomes of all ES project teams as part of the larger MTS. This study extends concepts of shared mental models (SMMs) in aspects of goals and plans in both MTS level and project team level and further examines SMMs' interactive impact on the MTS-based project performance.Design/methodology/approachThis study tests the model with survey data from 140 MTS-based ES implementations in China. Partial Least Squares Structural Equation Modeling (PLS SEM) served to test the hypothesized relationships.FindingsSMMs of project team-level goals and plans contribute to the cooperation and coordination in the ES implementation and thereby improve final implementation efficiency either directly or in combination. However, SMMs of MTS-level goal and plans contribute integration only when considered with achievements at the project level.Originality/valuePrior literature suggests a critical role of integration among ES project teams but finds challenges in achieving such integration. By leveraging shared mental model theory, the authors' results show that both common goal and plan understandings in the integration team critically influence integration in ES implementation and, thus, the final ES implementation efficiency, though not in a strictly linear relationship.
目的企业系统(ES)的实施是作为一个多团队系统(MTS)进行的,多个项目团队跨越时间和业务功能来实现组织范围的目标。因此,重点从单个项目团队的产出转移到作为更大MTS一部分的所有ES项目团队的成果。本研究在MTS层面和项目团队层面的目标和计划方面扩展了共享心理模型(SMM)的概念,并进一步考察了SMM对基于MTS的项目绩效的互动影响。设计/方法/方法本研究使用来自中国140个基于MTS的ES实施的调查数据来测试该模型。偏最小二乘结构方程建模(PLS SEM)用于检验假设的关系。项目团队层面目标和计划的发现有助于ES实施中的合作与协调,从而直接或组合提高最终实施效率。然而,MTS级别目标和计划的SMM只有在考虑到项目级别的成就时才有助于整合。独创性/价值先前的文献表明,ES项目团队之间的整合具有关键作用,但在实现这种整合方面存在挑战。通过利用共享心理模型理论,作者的研究结果表明,集成团队中的共同目标和计划理解都会严重影响ES实施中的集成,从而影响最终的ES实施效率,尽管不是严格的线性关系。
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引用次数: 1
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International Journal of Managing Projects in Business
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