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Resilience of operating models: exploring the potential of agile project management as enabler 运营模式的弹性:探索敏捷项目管理作为推动者的潜力
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-16 DOI: 10.1108/ijmpb-05-2022-0122
M. Kadenic, Torben Tambo
PurposeAgile project management methods are on the rise compared to linear approaches. The demand for the demonstrable resilience of enterprise processes is likewise strongly increasing in many domains. This paper explores the potential contribution of agility within the domain of agile project management to the resilience of the operating model of an organization.Design/methodology/approachThe article builds upon case studies and semi-structured interviews at selected larger Danish enterprises.FindingsResponding to disruptions favors adaptive and flexible approaches, which are more achievable with agile methods. By exploring the patterns of agility and resilience throughout case studies, the authors derive at a 7-step approach for considering the potentials of agility to ensure the resilience of the operating model from the top level of leadership to the foundational level of technology.Research limitations/implicationsThis article seeks to contribute to a more profound understanding of the impact, potential and actionability of agile project management in the light of operational resilience.Practical implicationsIt is demonstrated that agile methods are attractive for ensuring the constitutive elements of the resilience of the operating model in terms of conscious contingencies and choices involving (rapid) changes.Social implicationsDuring the COVID-19 period, agility has been a key instrument in ensuring business survival, e.g. by switching markets, products or sales channels.Originality/valueAgility has the potential to build a strategic dimension of resilience, a synergistic relationship, which is linked to the responsiveness of an organization to change promptly, with a view toward renewal and transformation.
与线性方法相比,敏捷项目管理方法正在兴起。在许多领域中,对企业流程的可演示弹性的需求也同样在强劲增长。本文探讨了敏捷项目管理领域内敏捷性对组织运营模型弹性的潜在贡献。设计/方法/方法本文建立在案例研究和对选定的大型丹麦企业的半结构化访谈的基础上。对中断的响应倾向于自适应和灵活的方法,而敏捷方法更容易实现。通过在案例研究中探索敏捷性和弹性的模式,作者得出了一个7步的方法来考虑敏捷性的潜力,以确保从高层领导到基础技术的运营模型的弹性。研究局限/启示本文试图从运营弹性的角度对敏捷项目管理的影响、潜力和可操作性有更深刻的理解。实践启示表明,在涉及(快速)变化的有意识的偶然性和选择方面,敏捷方法对于确保运营模型弹性的构成要素具有吸引力。社会影响在2019冠状病毒病期间,灵活性是确保企业生存的关键工具,例如通过转换市场、产品或销售渠道。原创性/价值性具有建立弹性的战略维度的潜力,这是一种协同关系,它与组织对迅速变化的响应能力相关联,并着眼于更新和转型。
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引用次数: 1
Crises and capabilities in project-based organizations: conceptual model and empirical evidence 基于项目的组织中的危机和能力:概念模型和经验证据
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-14 DOI: 10.1108/ijmpb-05-2022-0123
Rehab Iftikhar
PurposeThe purpose of this paper is to focus on the identification of different types of crises, their impact on project-based organizations' (PBOs) performance and exploring PBOs' capabilities to influence the effects of those crises.Design/methodology/approachThis study presents results from a large-scale survey (n = 283) comprising PBOs in the information technology, telecom and construction industries. The data analysis relies on structural equation modeling.FindingsThe study indicates that internal (as well as external) crises are negatively (as well as positively) associated with performance, which demonstrates the different effects that different kinds of crises have on performance. Furthermore, project-based organizational capabilities moderate the crisis–performance relation. In particular, the study demonstrates the contrasting effects that capabilities have on the management of crises indicating that some capabilities might worsen the effects of crises.Originality/valueThis paper contributes to dynamic capability and project management literature by identifying different types of crises that could impact short-and long-term performance and explore a set of capabilities required by PBOs to manage crises.
目的本文的目的是重点识别不同类型的危机,它们对基于项目的组织(PBO)绩效的影响,并探索PBO影响这些危机影响的能力。设计/方法/方法本研究提供了一项大规模调查(n=283)的结果,该调查包括信息技术、电信和建筑行业的PBO。数据分析依赖于结构方程建模。研究结果表明,内部(以及外部)危机与绩效呈负相关(以及正相关),这表明了不同类型的危机对绩效的不同影响。此外,基于项目的组织能力调节了危机-绩效关系。特别是,该研究表明了能力对危机管理的对比影响,表明某些能力可能会加剧危机的影响。原创性/价值本文通过识别可能影响短期和长期绩效的不同类型的危机,并探索PBO管理危机所需的一系列能力,为动态能力和项目管理文献做出了贡献。
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引用次数: 0
Guest editorial: Second special issue on action research and variants in project studies and project management 客座编辑:关于项目研究和项目管理中的行动研究和变体的第二期特刊
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-03-01 DOI: 10.1108/ijmpb-02-2023-392
Per Svejvig, S. Sankaran, E. Lindhult
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引用次数: 0
Shared mental models in multi-team systems: improving enterprise system implementation 多团队系统中的共享心智模型:改进企业系统实现
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-02-27 DOI: 10.1108/ijmpb-05-2022-0119
X. Wu, Randi Jiang, J. C. Tsai, G. Klein
PurposeAn enterprise system (ES) implementation proceeds as a multi-team system (MTS), with multiple project teams spanning time and business functions to meet organization-wide goals. Thus, the focus shifts from the output of a single project team to the outcomes of all ES project teams as part of the larger MTS. This study extends concepts of shared mental models (SMMs) in aspects of goals and plans in both MTS level and project team level and further examines SMMs' interactive impact on the MTS-based project performance.Design/methodology/approachThis study tests the model with survey data from 140 MTS-based ES implementations in China. Partial Least Squares Structural Equation Modeling (PLS SEM) served to test the hypothesized relationships.FindingsSMMs of project team-level goals and plans contribute to the cooperation and coordination in the ES implementation and thereby improve final implementation efficiency either directly or in combination. However, SMMs of MTS-level goal and plans contribute integration only when considered with achievements at the project level.Originality/valuePrior literature suggests a critical role of integration among ES project teams but finds challenges in achieving such integration. By leveraging shared mental model theory, the authors' results show that both common goal and plan understandings in the integration team critically influence integration in ES implementation and, thus, the final ES implementation efficiency, though not in a strictly linear relationship.
目的企业系统(ES)的实施是作为一个多团队系统(MTS)进行的,多个项目团队跨越时间和业务功能来实现组织范围的目标。因此,重点从单个项目团队的产出转移到作为更大MTS一部分的所有ES项目团队的成果。本研究在MTS层面和项目团队层面的目标和计划方面扩展了共享心理模型(SMM)的概念,并进一步考察了SMM对基于MTS的项目绩效的互动影响。设计/方法/方法本研究使用来自中国140个基于MTS的ES实施的调查数据来测试该模型。偏最小二乘结构方程建模(PLS SEM)用于检验假设的关系。项目团队层面目标和计划的发现有助于ES实施中的合作与协调,从而直接或组合提高最终实施效率。然而,MTS级别目标和计划的SMM只有在考虑到项目级别的成就时才有助于整合。独创性/价值先前的文献表明,ES项目团队之间的整合具有关键作用,但在实现这种整合方面存在挑战。通过利用共享心理模型理论,作者的研究结果表明,集成团队中的共同目标和计划理解都会严重影响ES实施中的集成,从而影响最终的ES实施效率,尽管不是严格的线性关系。
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引用次数: 1
Organizational values in support of leadership styles fostering organizational resilience: a process perspective 支持领导风格的组织价值观培养组织韧性:一个过程视角
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-02-15 DOI: 10.1108/ijmpb-05-2022-0121
I. M. Tvedt, I. Tommelein, O. J. Klakegg, John-Michael Wong
PurposeThe purpose of this paper is to describe how resilience unfolded in a project-based organization with the support of organizational values through changing leadership styles. The rapidly announced restrictions on businesses during the coronavirus disease 2019 (COVID-19) provided an opportunity to observe and study resilience unfold.Design/methodology/approachThe process-perspective case study approach of a structural and civil engineering design firm in San Francisco, California, USA, integrates interviews, observations, document analysis and information tracking via email and Microsoft Teams. The researchers adopted a leadership perspective, where the units of analysis are the internal management and the employees' behaviors.FindingsIn the case examined, the capability represented in the organizational values influenced the choice of situation-appropriate leadership styles to support employees. The values of relationship, passion and trust influenced the dominant choice of a transformational style, where stability and excellence facilitate a transactional style – all equally important for the balance and resilience of the project-based organization.Originality/valueThis study demonstrated that when organizational values support leaders in cultivating a learning environment, those values provide stability for leaders to promote resilience. To the best of the researchers' knowledge, no previous work described how situational-, transformational- and transactional-leadership styles evolve in response to a crisis and together facilitate organizational resilience.
目的本文的目的是描述在组织价值观的支持下,通过改变领导风格,弹性是如何在基于项目的组织中展开的。在2019冠状病毒病(新冠肺炎)期间,迅速宣布的对企业的限制为观察和研究韧性的发展提供了机会。设计/方法论/方法美国加利福尼亚州旧金山一家结构和土木工程设计公司的过程-前瞻性案例研究方法,通过电子邮件和Microsoft Teams整合了访谈、观察、文件分析和信息跟踪。研究人员采用了领导力视角,分析单位是内部管理层和员工的行为。调查结果在所调查的案例中,组织价值观中所代表的能力影响了支持员工的适合情境的领导风格的选择。关系、激情和信任的价值观影响了转型风格的主导选择,在转型风格中,稳定性和卓越性促进了交易风格——所有这些对基于项目的组织的平衡和弹性都同样重要。独创性/价值观本研究表明,当组织价值观支持领导者培养学习环境时,这些价值观为领导者提供了稳定性,以提高韧性。据研究人员所知,以前没有任何工作描述情境型、转型型和事务型领导风格如何在应对危机时演变,并共同促进组织韧性。
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引用次数: 3
Opportunism still remained alive: conditional limits of trust and contract in software projects 机会主义仍然存在:软件项目中信任和合同的条件限制
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-02-06 DOI: 10.1108/ijmpb-08-2022-0183
Tugba Gurcaylilar-Yenidogan, Dilek Erdoğan
PurposeBased on a survey study of 138 software buyers in Turkey, this study examines conditional indirect effects of requirements uncertainty on supplier opportunism where buyer dependence, a proxy for relation-specific investments, undertakes a mediator role. The authors consider a two-level moderation effect of trust and contract in buyer–supplier relationships throughout the software project lifecycle.Design/methodology/approachA survey-based empirical study was conducted, and conditional process analyses were run using PROCESS macro in SPSS. The present study tests a two-stage moderated mediation model in which competence-based trust with a detailed contract setting moderates the mediational path from requirements uncertainty to buyer dependence.FindingsThe data obtained from the buyer side in the Turkish software industry showed that a relationship in which the buyer is structurally dependent begins at a high level of trust. On the other hand, the authors found that contractual rigidity fosters supplier opportunism ex-post in evolving process of the relationship.Originality/valueThis study contributes to project management literature by testing a two-level moderation effect of governance and the mediator role of buyer dependence in the relationship between requirements uncertainty and supplier opportunism. Moving differently from the previous studies, this study integrates contributions of both economic perspectives, such as resource dependence theory and transaction cost analysis, and relational perspectives into the information processing view.
目的基于对土耳其138名软件买家的调查研究,本研究考察了需求不确定性对供应商机会主义的条件间接影响,其中买家依赖性(关系特定投资的代理)起着中介作用。作者认为,在整个软件项目生命周期中,买方-供应商关系中的信任和合同具有两级调节效应。设计/方法/方法进行基于调查的实证研究,并使用SPSS中的process宏进行条件过程分析。本研究测试了一个两阶段调节的中介模型,在该模型中,基于能力的信任和详细的合同设置调节了从需求不确定性到买方依赖的中介路径。发现从土耳其软件行业买方获得的数据表明,买方在结构上依赖的关系始于高度信任。另一方面,作者发现,在关系演变过程中,合同刚性助长了事后供应商机会主义。原创性/价值本研究通过测试治理的两级调节效应和买方依赖在需求不确定性和供应商机会主义之间关系中的中介作用,为项目管理文献做出了贡献。与以往的研究不同,本研究将经济视角(如资源依赖理论和交易成本分析)和关系视角的贡献整合到信息处理视角中。
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引用次数: 0
Ability or morality? Exploring the multiple dimensions of social trust on public acceptance of urban transport infrastructure projects 能力还是道德?探索社会信任对城市交通基础设施项目公众接受度的多维度影响
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-01-30 DOI: 10.1108/ijmpb-07-2022-0152
Yang Wang, Xingpeng He, J. Zuo, R. Rameezdeen
PurposeThe public's trust in the authorities has a great impact on people's perception and cognition on development of different types of urban transport infrastructure projects (UTIPs). Given the importance of public acceptance for the efficient construction and operation of UTIPs, this study aims at investigating the personal and environmental factors that influence public acceptance behavior from the perspective of stakeholder management.Design/methodology/approachBased on social cognitive theory (SCT), this study explores the multiple dimensions of social trust on public acceptance in the development of UTIPs by a comparative case study. Two types of UTIPs, a metro railway and a bridge in the Wuhan City, China, were selected as cases, with a questionnaire distributed among the public to collect their sense of trust towards the development of these projects. The data were analyzed through structural equation modeling (SEM).FindingsThis study reveals that social trust positively influences public acceptance, directly or indirectly through perceived benefit and -risks and self-efficacy. However, the emphasis on social trust about competence and integrity of the authorities varies with the types of projects. Self-efficacy worked as the “mirror of trust” reflecting people's attitude towards social trust in the authorities on their ability and morality.Originality/valueThe value of the paper lies in discussing social trust from multiple dimensions in the field of urban infrastructures, which provides new insights into specific mechanisms for shaping public acceptance in project management towards the development of UTIPs.
公众对当局的信任程度对人们对不同类型城市交通基础设施项目(UTIPs)发展的感知和认知有很大影响。鉴于公众接受对于UTIPs高效建设和运营的重要性,本研究旨在从利益相关者管理的角度探讨影响公众接受行为的个人因素和环境因素。本研究基于社会认知理论(SCT),通过比较案例研究,探讨了社会信任对公众接受度的影响。中国武汉市的地铁和桥梁这两种类型的utip被选为案例,并在公众中分发了一份问卷,以收集他们对这些项目发展的信任感。通过结构方程模型(SEM)对数据进行分析。研究发现:社会信任直接或间接地通过利益风险感知和自我效能感对公众接受度产生积极影响。然而,对当局能力和诚信的社会信任的重视程度因项目类型而异。自我效能感是“信任的镜子”,反映了人们对社会对其能力和道德权威的信任态度。本文的价值在于从城市基础设施领域的多个维度讨论社会信任,为在项目管理中形成公众对城市基础设施发展的接受度提供了新的视角。
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引用次数: 0
Development levels of stakeholder relationships in collaborative projects: challenges and preconditions 合作项目中利益攸关方关系的发展水平:挑战和先决条件
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-01-27 DOI: 10.1108/ijmpb-03-2022-0066
Farooq Ali, H. Haapasalo
PurposeThis article aims to address the confusion related to the meanings of interorganisational cooperation, control, coordination and collaboration in collaborative projects by developing a conceptual framework. From this, the authors aim to describe the links among these concepts in terms of development levels of stakeholder relationships. In addition, the authors aim to identify challenges and preconditions in relation to developing relationships at different levels.Design/methodology/approachThe authors have adopted the directed approach of qualitative content analysis method to validate and extend the conceptual framework of this study. The context of this study is a large hospital construction project located in northern Finland.FindingsThe findings of this study suggest that collaboration is a multilevel process of active engagement of multiple stakeholders. These stakeholders must have a high degree of shared understanding in terms of cooperation, control and coordination to achieve the mutually desired outcomes. This study also identifies the challenges that project stakeholders could face in developing collaborative relationships and propose preconditions for the same.Practical implicationsThis study provides a better understanding for project managers to manage interorganisational collaborative construction projects successfully. The outcome of this research would be beneficial to project management team to deliver dispute-free construction projects.Originality/valueExisting practical research on the development of relationships at different levels in collaborative construction projects is limited. This study offers a framework for the same which is validated in a real-life project.
本文旨在通过开发一个概念框架来解决与合作项目中组织间合作、控制、协调和协作的含义相关的混淆。由此,作者旨在从利益相关者关系的发展水平来描述这些概念之间的联系。此外,作者旨在确定在不同层次发展关系的挑战和先决条件。设计/方法/方法作者采用了定性内容分析方法的指导方法来验证和扩展本研究的概念框架。本研究的背景是位于芬兰北部的一个大型医院建设项目。本研究的结果表明,协作是多个利益相关者积极参与的多层次过程。这些利益相关者必须在合作、控制和协调方面有高度的共同理解,以实现相互期望的结果。本研究还确定了项目干系人在发展协作关系时可能面临的挑战,并提出了相同的前提条件。实践意义本研究为项目经理成功管理跨组织合作建设项目提供了更好的理解。本文的研究结果将有助于项目管理团队提供无争议的建设项目。原创性/价值现有关于协同建设项目中不同层次关系发展的实践研究有限。这项研究提供了一个在现实生活项目中得到验证的框架。
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引用次数: 1
Agile project management as a stage for creativity: a conceptual framework of five creativity-conducive spaces 敏捷项目管理作为创造力的一个阶段:一个由五个有助于创造力的空间组成的概念框架
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-01-09 DOI: 10.1108/ijmpb-05-2022-0111
Mieszko Olszewski
PurposeThe purpose of this paper is to demonstrate how agile project management can foster creativity in project teams.Design/methodology/approachThe study is based on an extensive literature review of agile project management and team creativity and is matching these two to answer the following research questions: (1) how agile project management approach can foster creativity in project teams? and (2) which principles and practices promoted by the most popular agile methodologies enhance creativity in project teams?FindingsFive creativity-conducive spaces in agile project management were identified and integrated into a conceptual framework, namely, a space for generative social interactions, a space for learning, a space for change and adaptation, a space for exploration and a space promoting team members' well-being. In the next step, based on a thorough analysis of seven widespread agile project management methods, a large number of agile principles and practices were mapped into each of the five conceptual spaces.Originality/valueThis study provides new insights into how agile project management can foster creativity in project teams. The conceptual framework developed in this paper might be utilized to enhance creativity in agile teams, it can also serve as a starting point for future research.
目的本文的目的是展示敏捷项目管理如何培养项目团队的创造力。设计/方法论/方法本研究基于对敏捷项目管理和团队创造力的广泛文献综述,并将两者相匹配,以回答以下研究问题:(1)敏捷项目管理方法如何培养项目团队的创造力?以及(2)最流行的敏捷方法所提倡的哪些原则和实践可以增强项目团队的创造力?发现敏捷项目管理中五个有利于创造力的空间被确定并整合到一个概念框架中,即生成性社会互动空间、学习空间、改变和适应空间、探索空间和促进团队成员幸福感的空间。下一步,在对七种广泛使用的敏捷项目管理方法进行深入分析的基础上,将大量敏捷原则和实践映射到五个概念空间中的每一个空间中。独创性/价值这项研究为敏捷项目管理如何培养项目团队的创造力提供了新的见解。本文开发的概念框架可以用来提高敏捷团队的创造力,也可以作为未来研究的起点。
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引用次数: 2
Dealing with uncertainties in the design phase of road projects 道路工程设计阶段的不确定性处理
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2022-12-23 DOI: 10.1108/ijmpb-02-2022-0050
Rouzbeh Shabani, T. O. Malvik, Agnar Johansen, Olav Torp
PurposeUncertainty management (UM) in projects has been a point of attention for researchers for many years. Research on UM has mainly been aimed at uncertainty analyses in the front-end and managing uncertainty in the construction phase. In contrast, UM components in the design phase have received less attention. This research aims to improve knowledge about the key components of UM in the design phase of large road projects.Design/methodology/approachThis study adopted a literature review and case study. The literature review was used to identify relevant criteria for UM. These criteria helped to design the interview guide. Multiple case study research was conducted, and data were collected through document study and interviews with project stakeholders in two road projects. Each case's owners, contractors and consultants were interviewed individually.FindingsThe data analysis obtained helpful information on the involved parties, process and exploit tools and techniques during the design phase. Johansen's (2015) framework [(a) human and organisation, (b) process and (c) tools and techniques)] was completed and developed by identifying relevant criteria (such as risk averse or risk-taker, culture and documentation level) for each component. These criteria help to measure UM performance. The authors found that owners and contractors are major formal UM actors, not consultants. Empirical data showed the effectiveness of Web-based tools in UM.Research limitations/implicationsThe studied cases were Norwegian, and this study focussed on uncertainties in the project's design phase. Relevant criteria did not cover all the criteria for evaluating the performance of UM. Qualitative evaluation of criteria allows further quantitative analysis in the future.Practical implicationsThis paper gave project owners and managers a better understanding of relevant criteria for measuring UM in the owners and managers' projects. The paper provides policy-makers with a deeper understanding of creating rigorous project criteria for UM during the design phase. This paper also provides a guideline for UM in road projects.Originality/valueThis research gives a holistic evaluation of UM by noticing relevant criteria and criteria's interconnection in the design phase.
项目中的不确定性管理(UM)多年来一直是研究人员关注的问题。对集成管理的研究主要针对前端的不确定性分析和构建阶段的不确定性管理。相比之下,设计阶段的UM组件受到的关注较少。本研究旨在提高对大型道路项目设计阶段UM关键组成部分的认识。设计/方法/方法本研究采用文献综述和个案研究相结合的方法。文献回顾用于确定UM的相关标准。这些标准有助于设计面试指南。在两个道路项目中进行了多案例研究,并通过文献研究和项目利益相关者访谈收集数据。每个案例的业主、承包商和顾问都被单独采访。数据分析在设计阶段获得了有关相关方、过程和开发工具和技术的有用信息。Johansen(2015)框架[(a)人员和组织,(b)流程和(c)工具和技术]通过确定每个组件的相关标准(如风险厌恶者或风险承担者,文化和文档水平)来完成和发展。这些标准有助于衡量UM的性能。作者发现,业主和承包商是UM的主要正式参与者,而不是顾问。实证数据显示了基于web的工具在UM中的有效性。研究的局限性/意义研究的案例是挪威的,本研究侧重于项目设计阶段的不确定性。有关标准并没有涵盖评估UM表现的所有标准。标准的定性评价允许将来进一步的定量分析。实际意义本文让项目业主和经理对业主和经理的项目中衡量价值的相关标准有了更好的了解。本文为政策制定者提供了在设计阶段为UM创建严格的项目标准的更深入的理解。本文还为道路工程中umm的应用提供了指导。原创性/价值本研究通过注意设计阶段的相关标准和标准的相互联系,对UM进行了全面的评估。
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引用次数: 0
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International Journal of Managing Projects in Business
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