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Project stakeholder engagement through gamification: what do we know and where do we go from here? 通过游戏化参与项目利益相关者:我们知道什么,我们从这里走向何方?
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-07-06 DOI: 10.1108/ijmpb-07-2022-0170
Caroline Ingvarsson, A. Hallin, Christof Kier
PurposeThe purpose of this paper is to explore how gamification may be used for project stakeholder engagement.Design/methodology/approachThe paper presents the results of a systematic literature review of extant research concerning the gamification of projects. Based on this, an agenda for future studies is outlined.FindingsExtant research on the gamification of projects is scarce and scattered among various disciplines, but the engineering fields dominate. The research performed does indicate that gamification may be used for involving stakeholders in projects, primarily by promoting learning, but also by engaging them, motivating action and solving problems.Research limitations/implicationsIn several cases, extant research display poor quality in research design and a lack in cross-disciplinary perspectives, which means that more research is needed. The users’ perspective is often lacking. Furthermore, the ideas gamification might be “hidden” within other technologies.Practical implicationsThe findings of this research may assist project management practitioners in the endeavor of adopting gamification principles to better involve stakeholders.Originality/valueThe study fills a gap in summarizing the research on how gamification may be used to promote project stakeholder engagement. Based on this, it proposes a research agenda for future research on the use of gamification to promote project stakeholder engagement.
目的本文的目的是探讨游戏化如何用于项目利益相关者的参与。设计/方法论/方法本文介绍了对现有项目游戏化研究的系统文献综述的结果。在此基础上,概述了未来研究的议程。发现关于项目游戏化的现有研究很少,分散在各个学科中,但工程领域占主导地位。所进行的研究确实表明,游戏化可以用于让利益相关者参与项目,主要是通过促进学习,也可以通过让他们参与、激励行动和解决问题。研究局限性/含义在一些情况下,现有的研究在研究设计方面表现出较差的质量,缺乏跨学科的视角,这意味着需要更多的研究。用户的视角往往缺乏。此外,游戏化的想法可能“隐藏”在其他技术中。实际意义本研究的发现可能有助于项目管理从业者努力采用游戏化原则,更好地让利益相关者参与进来。独创性/价值该研究填补了关于如何利用游戏化来促进项目利益相关者参与的研究总结方面的空白。基于此,它提出了未来利用游戏化促进项目利益相关者参与的研究议程。
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引用次数: 0
Project managers' ability to explore and exploit predictive and iterative best practices 项目经理探索和利用预测和迭代最佳实践的能力
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-06-29 DOI: 10.1108/ijmpb-01-2023-0013
C. Marnewick, A. Marnewick
Purpose Project managers face decisions every day and those decisions result in an “either or” situation. This is also true when it comes to the choice of a project management approach, i.e. predictive versus iterative. A case is made in this article that project managers should be ambidextrous and apply practices that are beneficial to the project, irrespective of the origin of the practices.Design/methodology/approach This study is based on a questionnaire focussing on six themes. The results of 290 projects were analysed using ANOVA and boxplots to test for skewness and variances.Findings Based on the analysis of 117 practices, most of these projects could be classified as either hybrid or iterative projects. The results indicate that irrespective of the classification of the projects or the industry, projects are managed using a hybrid approach, with a tendency to incorporate more iterative practices than predictive practices.Originality/value This article contributes to the current debate on which approach is the best given certain circumstances.
项目经理每天都面临决策,这些决策导致“非此即彼”的情况。当涉及到项目管理方法的选择时也是如此,即预测与迭代。本文提出了一个案例,即项目经理应该是灵活的,并应用对项目有益的实践,而不管这些实践的来源是什么。设计/方法/方法本研究基于六个主题的问卷调查。使用方差分析和箱线图对290个项目的结果进行分析,以检验偏度和方差。基于对117个实践的分析,这些项目中的大多数可以被归类为混合或迭代项目。结果表明,无论项目或行业的分类如何,项目都使用混合方法进行管理,并且倾向于合并更多的迭代实践而不是预测实践。这篇文章有助于当前关于在特定情况下哪种方法是最好的争论。
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引用次数: 0
Increasing stakeholder engagement in research projects through standardization activities 通过标准化活动增加利益相关者对研究项目的参与
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-06-26 DOI: 10.1108/ijmpb-11-2022-0253
R. Lindner, J. Hernantes, C. Jaca
PurposeThis research assesses the implications of integrating standardization activities into European research projects to foster the engagement of project internal and external stakeholders and into different project stakeholder management theories.Design/methodology/approachThis paper analyzes the integration of standardization and the engagement of project internal and external stakeholders in standardization activities in a multi-case study of four European Framework Program projects and with the projects Advancing Resilience of Historic Areas Against Climate-Related and Other Hazards (ARCH) and Smart Mature Resilience (SMR) in two separate case studies more deeply. The multi-case study mainly evaluates the stakeholder participation in 10 CEN Workshop Agreements. While in the two case studies, among other things, two project surveys are used to investigate how stakeholder engagement was supported by standardization activities.FindingsThe results show that standardization significantly supports stakeholder engagement and lead to a proposal on how standardization can support achieving stakeholder engagement goals in the different research project phases.Originality/valueThis research provides practical information for policy-makers who support standardization as a tool for research, as well as for researchers and project managers who want to use standardization activities efficiently in research projects.
目的本研究评估了将标准化活动纳入欧洲研究项目的影响,以促进项目内部和外部利益相关者的参与,并纳入不同的项目利益相关者管理理论。设计/方法论/方法本文在对四个欧洲框架计划项目的多案例研究中,分析了标准化的整合以及项目内部和外部利益相关者参与标准化活动的情况,并在两个项目中分析了促进历史地区抵御气候相关和其他灾害的复原力(ARCH)和智能成熟复原力(SMR)更深入地进行单独的案例研究。多案例研究主要评估利益相关者对10个CEN研讨会协议的参与情况。在这两个案例研究中,除其他外,还使用了两个项目调查来调查标准化活动如何支持利益相关者的参与。结果表明,标准化显著支持利益相关者的参与,并就标准化如何支持在不同研究项目阶段实现利益相关者参与目标提出了建议。原创性/价值本研究为支持将标准化作为研究工具的决策者,以及希望在研究项目中有效利用标准化活动的研究人员和项目经理提供了实用信息。
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引用次数: 0
Structuring concrete boundary objects for project-to-project learning: a state-of-practice review 构建项目对项目学习的具体边界对象:实践状态回顾
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-06-20 DOI: 10.1108/ijmpb-01-2023-0002
Geoffrey Mark Ferres, Robert C. Moehler
PurposeEffective project learning can prevent projects from repeating the same mistakes; however, knowledge codification is required for project-to-project learning to be up-scaled across the temporal, geographical and organisational barriers that constrain personalised learning. This paper explores the state of practice for the structuring of codified project learnings as concrete boundary objects with the capacity to enable externalised project-to-project learning across complex boundaries. Cross-domain reconceptualisation is proposed to enable further research and support the future development of standardised recommendations for boundary objects that can enable project-to-project learning at scale.Design/methodology/approachAn integrative literature review method has been applied, considering knowledge, project learning and boundary object scholarship as state-of-practice sources.FindingsIt is found that the extensive body of boundary object literature developed over the last three decades has not yet examined the internal structural characteristics of concrete boundary objects for project-to-project learning and boundary-spanning capacity. Through a synthesis of the dispersed structural characteristic recommendations that have been made across examined domains, a reconceptualised schema of 30 discrete characteristics associated with boundary-spanning capacity for project-to-project learning is proposed to support further investigation.Originality/valueThis review makes a novel contribution as a first cross-domain examination of the internal structural characteristics of concrete boundary objects for project-to-project learning. The authors provide directions for future research through the reconceptualisation of a novel schema and the identification of important and previously unidentified research gaps.
目的有效的项目学习可以防止项目重复同样的错误;然而,项目到项目的学习需要知识编码,以跨越限制个性化学习的时间、地理和组织障碍。本文探讨了将编码的项目学习构建为具体的边界对象的实践状态,该对象能够实现跨复杂边界的外部化项目到项目的学习。提出了跨领域的重新概念化,以实现进一步的研究,并支持边界对象标准化建议的未来发展,从而实现大规模的项目到项目学习。设计/方法论/方法采用综合文献综述方法,将知识、项目学习和边界对象学术作为实践来源。发现在过去三十年中发展起来的大量边界对象文献尚未研究混凝土边界对象的内部结构特征,用于项目间学习和边界跨越能力。通过综合跨研究领域提出的分散结构特征建议,提出了一个与项目到项目学习的边界跨越能力相关的30个离散特征的重新概念化模式,以支持进一步的研究。原创性/价值这篇综述作为对混凝土边界物体内部结构特征的首次跨领域研究,为项目间学习做出了新的贡献。作者通过重新定义一个新的图式,并确定重要的和以前未确定的研究空白,为未来的研究提供了方向。
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引用次数: 0
Crisis management process for project-based organizations 基于项目的组织的危机管理过程
4区 管理学 Q3 BUSINESS Pub Date : 2023-05-30 DOI: 10.1108/ijmpb-10-2020-0306
Rehab Iftikhar, Mehwish Majeed, Nathalie Drouin
Purpose The purpose of this paper is to study the crisis management process for project-based organizations (PBOs) by developing a comprehensive model and propositions. Design/methodology/approach This paper is based on a conceptual study. A literature review is considered a primary source for studying contemporary research, including 171 publications in total, which embody qualitative, quantitative, conceptual and theoretical studies. For data analysis, content analysis is used, which is comprised of descriptive and thematic analysis. Findings This study identifies five imperative elements of crisis management for PBOs which include (1) sense-making (information gathering and crisis interpretation), (2) decision-making (accurate and timely decision), (3) response (reactive response), (4) outcome (success/failure) and (5) learning. Based on these findings, this study proposes an integrative model of the interplay between sense-making, decision-making, response, outcome and learning. Furthermore, the findings lead to propositions for each of the elements. The paper contributes to the literature on dynamic capability theory. Originality/value This paper explores the crisis management process for PBOs. The proposed model deepens the understanding of the practices and processes of project-based crisis management.
本文的目的是通过开发一个全面的模型和命题来研究项目型组织(PBOs)的危机管理过程。设计/方法/方法这篇论文是基于一个概念研究。文献综述被认为是研究当代研究的主要来源,总共包括171种出版物,其中包括定性,定量,概念和理论研究。数据分析采用内容分析,内容分析包括描述性分析和主题性分析。本研究确定了pbo危机管理的五个必要要素,包括(1)意义建构(信息收集和危机解释),(2)决策(准确和及时的决策),(3)反应(反应性反应),(4)结果(成功/失败)和(5)学习。在此基础上,本研究提出了一个意义生成、决策、反应、结果和学习之间相互作用的综合模型。此外,这些发现导致了对每个元素的命题。本文对动态能力理论的文献研究做出了贡献。本文探讨了pbo的危机管理过程。提出的模型加深了对基于项目的危机管理的实践和过程的理解。
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引用次数: 0
Revealing contribution mechanisms of project managers' technical competencies toward success in oil and gas projects 揭示项目经理技术能力对油气项目成功的贡献机制
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-05-17 DOI: 10.1108/ijmpb-11-2022-0239
Hazem Abdulla, Catherine McCauley-Smith, Sina Moradi
PurposeProject managers' competencies contribute toward project success in a considerable manner. The significance of technical competencies' (TCs) contribution toward success in Oil and Gas (O&G) projects is even higher due to the complexity and the technology-intensive nature of these projects. However, technical competencies have often been overlooked in favor of behavioral competencies or simply identified and listed in terms of their significance. Thus, there is currently very limited research-based knowledge concerning the contribution mechanisms of technical competencies toward project execution success. Hence, the aim of this study is to explore the contribution mechanisms of TCs toward success in O&G projects.Design/methodology/approachA case study was employed as the research strategy through which data was collected from project professionals in O&G projects in the Kingdom of Bahrain using semi-structured interviews. Transcripts of the interviews were then analyzed through thematic analysis method with the aid of NVIVO 12.FindingsThe findings reveal six mechanisms through which technical competencies of project managers contribute toward execution success in O&G projects. TCs not only act as a launch pad toward project success, but also help in optimizing engineering designs throughout the project life cycle.Originality/valueInstead of simply identifying and listing TCs, the obtained results enhance our current understanding of their contribution mechanisms toward project success in O&G projects.
目的项目经理的能力在很大程度上有助于项目的成功。由于这些项目的复杂性和技术密集性,技术能力对石油和天然气项目成功的贡献的重要性甚至更高。然而,技术能力往往被忽视,而倾向于行为能力,或者只是根据其重要性进行识别和列出。因此,目前关于技术能力对项目执行成功的贡献机制的研究性知识非常有限。因此,本研究的目的是探索TC对O&G项目成功的贡献机制。设计/方法/方法采用案例研究作为研究策略,通过半结构化访谈从巴林王国O&G项目的项目专业人员那里收集数据。然后在NVIVO 12的帮助下,通过主题分析方法对访谈记录进行分析。研究结果揭示了项目经理的技术能力对O&G项目执行成功做出贡献的六种机制。TC不仅是项目成功的跳板,而且有助于在整个项目生命周期中优化工程设计。独创性/价值所获得的结果不是简单地识别和列出TC,而是增强了我们目前对其对O&G项目成功的贡献机制的理解。
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引用次数: 0
Local community engagement as a practice: an investigation of local community engagement issues and their impact on transport megaprojects' social value 地方社区参与实践:地方社区参与问题及其对交通大型项目社会价值的影响调查
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-04-25 DOI: 10.1108/ijmpb-10-2022-0224
Ata Babaei, G. Locatelli, T. Sainati
PurposeTransport megaprojects often struggle to offer social value (SV) that meets local communities' needs. This problem is embedded in how local communities' views are captured and incorporated into SV plans through local community engagement (LCE). By problematising the literature, this article aims to identify LCE issues and their impacts on SV plans at the front-end of transport megaprojects.Design/methodology/approachThe theoretical lens of the study is the practice theory developed by Schatzki (2016, 2005). The authors conceptualised LCE as a practice and conducted 32 semi-structured interviews with UK practitioners. The authors collected data in three steps from three types of practitioners involved in LCE practice and SV planning: project managers, LCE experts and SV experts.FindingsThe authors identified 18 LCE issues with thematic analysis and clustered them into five themes. These issues impact LCE with five mechanisms. Findings show that a weak link between LCE and SV plans due to the issues reduces LCE to a tick-box exercise and presents a distorted view of local communities. This reduces SV plans to the bare minimum for project approval instead of offering relevant SV to local communities. Addressing the issues goes beyond changing the approach of project teams to engagement (from instrumental to normative) and requires changing the practices.Originality/valueFor the first time, the study uses practice theory to conceptualise LCE as a practice, following the notion of project as practice. The study problematises the literature to address the under-represented link between LCE and SV plans.
目的交通大型项目往往难以提供满足当地社区需求的社会价值。这个问题植根于如何通过当地社区参与(LCE)捕捉当地社区的观点并将其纳入SV计划。通过对文献进行质疑,本文旨在确定LCE问题及其对大型交通项目前端SV计划的影响。设计/方法论/方法本研究的理论视角是Schatzki(20162005)提出的实践理论。作者将LCE概念化为一种实践,并对英国从业者进行了32次半结构化访谈。作者分三步收集了参与LCE实践和SV规划的三类从业者的数据:项目经理、LCE专家和SV专家。发现作者通过主题分析确定了18个LCE问题,并将其分为五个主题。这些问题通过五种机制影响LCE。调查结果表明,由于这些问题,LCE和SV计划之间的薄弱联系将LCE简化为勾选框练习,并呈现出对当地社区的扭曲看法。这将SV计划减少到项目批准的最低限度,而不是向当地社区提供相关的SV。解决这些问题不仅仅是改变项目团队参与的方法(从工具性到规范性),还需要改变实践。创新性/价值本研究首次采用实践理论,将LCE概念化为实践,遵循项目即实践的概念。该研究对文献进行了质疑,以解决LCE和SV计划之间代表性不足的联系。
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引用次数: 2
What Generation Z needs: the role of project-based organizations in creating career sustainability Z世代需要什么:基于项目的组织在创造职业可持续性方面的作用
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-04-20 DOI: 10.1108/ijmpb-12-2022-0273
J. Borg, Christina M. Scott-Young, Naomi Borg
PurposeAs the youngest generation – Generation Z (Gen Z) – enters the workplace, there is a growing interest in this cohort's career needs and expectations. This paper explores the under-researched topic of Gen Z project management (Gen Z PM) professionals. In addition to shedding light on the factors that positively affect Gen Z PM professionals' early career-development phase, this research aims to identify specific organization-led practices that can foster sustainable early PM careers and so achieve greater workforce sustainability.Design/methodology/approachThrough the lens of the resource-based view (RBV), Gen Z PM professionals are considered critical resources that can help ensure workforce sustainability in project-based organizations (PBOs). Semi-structured in-depth interviews were conducted with 25 Gen Z PM professionals in Australia to explore the professionals' early career experiences and the organizational-support initiatives that facilitate positive experiences. The results were analyzed using thematic analysis.FindingsThe results revealed that most Gen Z PMs experienced many challenges and a lack of support during their early career phase: Gen Z value (1) mentoring, (2) time for training and development, (3) showing support and guidance, (4) understand skill-gaps and (5) reasonable workloads. Through catering to these needs, PBOs can ensure better career sustainability for their young Gen Z talent and, therefore, greater workforce sustainability for the project profession.Originality/valueAccording to the career sustainability lens, PBOs play a significant role in ensuring that their valuable young PM talent are supported and retained in the profession. This research sheds light on what Gen Z PM professionals value in their early careers, which guided recommendations to better support this new generation of project professionals.
随着最年轻的一代——Z世代(Gen Z)步入职场,人们对这一群体的职业需求和期望越来越感兴趣。本文探讨了Z世代项目管理(Gen Z PM)专业人员的研究不足的话题。除了揭示积极影响Z世代PM专业人员早期职业发展阶段的因素外,本研究旨在确定具体的组织主导的实践,这些实践可以促进可持续的早期PM职业,从而实现更大的劳动力可持续性。通过基于资源的观点(RBV), Z世代项目管理专业人员被认为是关键资源,可以帮助确保基于项目的组织(pbo)的劳动力可持续性。我们对澳大利亚的25位Z世代PM专业人士进行了半结构化的深度访谈,以探讨这些专业人士的早期职业经历以及促进积极经历的组织支持举措。采用主题分析法对结果进行分析。结果显示,大多数Z世代项目经理在职业生涯早期经历了许多挑战和缺乏支持:Z世代重视(1)指导,(2)培训和发展的时间,(3)提供支持和指导,(4)了解技能差距,(5)合理的工作量。通过满足这些需求,pbo可以确保年轻的Z世代人才更好的职业可持续性,从而为项目专业提供更大的劳动力可持续性。原创性/价值根据职业可持续性的视角,pbo在确保其有价值的年轻PM人才得到职业支持和保留方面发挥着重要作用。这项研究揭示了Z世代PM专业人员在其早期职业生涯中的价值,并为更好地支持新一代项目专业人员提供了指导建议。
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引用次数: 1
The role of governmental stakeholder engagement in the sustainability of industrial engineering projects 政府利益相关者参与在工业工程项目可持续性中的作用
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-04-18 DOI: 10.1108/ijmpb-09-2022-0197
Tommi Pauna, J. Lehtinen, J. Kujala, K. Aaltonen
PurposeThe aim of this research was to understand how governmental stakeholder engagement facilitates the sustainability of industrial engineering (IE) projects. A model for governmental stakeholder engagement activities is presented.Design/methodology/approachThe authors relied on a single-case study of a mining project in Northern Europe, where a novel collaboration and engagement approach with governmental stakeholders was piloted in the project's front-end phase. The analysis focused on the collaborative practices through which the IE project investor engaged governmental stakeholders during the project's front-end phase and how the engagement contributed to solving challenges in the early planning and permitting process and achieving project plans that balanced economic, social and environmental aspects.FindingsThe findings show how four collaborative engagement practices reduced uncertainty and equivocality related to the legal sustainability requirements, enabled the development of sustainable design solutions and overall accelerated the permitting process without compromising the quality of final project plans.Practical implicationsThe findings can be used to plan governmental stakeholder engagement and understand related challenges that need to be overcome. The study highlights the need to develop established practices and guidelines for governmental stakeholder engagement.Originality/valueThis study complements prior research on stakeholder engagement and project sustainability by developing an understanding of how governmental stakeholder engagement can be a key mechanism enabling the sustainability of IE project's end product. This research contributes to stakeholder theory by elaborating on a new stakeholder role, intermediary stakeholder.
本研究的目的是了解政府利益相关者参与如何促进工业工程(IE)项目的可持续性。提出了一个政府利益相关者参与活动的模型。设计/方法/方法作者依赖于北欧一个采矿项目的单一案例研究,该项目在项目的前端阶段试点了一种与政府利益相关者合作和参与的新方法。分析的重点是IE项目投资者在项目前期与政府利益相关者的合作实践,以及这种合作如何有助于解决早期规划和许可过程中的挑战,并实现平衡经济、社会和环境方面的项目计划。研究结果表明,四种协作参与实践如何减少了与法律可持续性要求相关的不确定性和模糊性,使可持续设计解决方案的开发成为可能,并在不影响最终项目计划质量的情况下加速了许可过程。实际意义研究结果可用于规划政府利益相关者的参与,并了解需要克服的相关挑战。该研究强调,有必要为政府利益相关者的参与制定既定的做法和指导方针。原创性/价值本研究通过理解政府利益相关者参与如何成为实现IE项目最终产品可持续性的关键机制,补充了先前关于利益相关者参与和项目可持续性的研究。本研究通过阐述一种新的利益相关者角色——中介利益相关者,对利益相关者理论做出了贡献。
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引用次数: 1
Advancing research on project management in hybrid organizations: insights from the social enterprise literature 推进混合型组织项目管理研究——来自社会企业文献的启示
IF 2.7 4区 管理学 Q3 BUSINESS Pub Date : 2023-04-06 DOI: 10.1108/ijmpb-08-2022-0185
Jennifer Jewer, Kam Jugdev, Mohammad Farshad Amini
PurposeThis paper aims to understand the challenges of managing projects in hybrid organizations. The authors explore how organizations with persistent competing institutional logics strive to balance competing priorities, and the authors craft a research agenda to examine the capabilities to manage projects in hybrid organizations.Design/methodology/approachThe authors focus on the social enterprise hybrid organizational form to study how such organizations manage persistent competing social and economic logics. The authors review the project management and social enterprise literature to generate new insights and suggest future research directions for theory development for project management.FindingsThe understanding of the influences of the institutional context on the management of projects is still quite limited. The authors propose that project managers need adaptive capabilities to address how the dual logics, and their corresponding different expectations, can be flexibly combined. The objective is not to reduce the complexity due to the different logics, which is the focus of much of the literature on institutional complexity. Instead, the focus is on how to incorporate dual logics into a successfully blended hybrid organization.Originality/valueThere is a dearth of literature about how projects are successfully managed in hybrid organizations with persistent competing institutional logics, like social enterprises, and important questions remain to be answered. This paper offers new insights on the capabilities required to flexibly combine dual logics that would generally compete and create conflict on projects in hybrid organizations.
目的本文旨在了解混合型组织中项目管理的挑战。作者探讨了具有持续竞争制度逻辑的组织如何努力平衡竞争的优先事项,并制定了一个研究议程来检查混合组织中管理项目的能力。设计/方法论/方法论作者关注社会企业混合组织形式,研究这种组织如何管理持续竞争的社会和经济逻辑。作者回顾了项目管理和社会企业的文献,以产生新的见解,并为项目管理的理论发展提出了未来的研究方向。发现对制度环境对项目管理的影响的理解仍然相当有限。作者提出,项目经理需要适应能力来解决如何灵活组合双重逻辑及其相应的不同期望。其目的不是因为不同的逻辑而降低复杂性,这是许多文献对制度复杂性的关注。相反,重点是如何将双重逻辑纳入一个成功混合的混合组织中。原创性/价值关于如何在具有持续竞争制度逻辑的混合组织(如社会企业)中成功管理项目的文献很少,重要问题仍有待回答。本文对灵活组合双重逻辑所需的能力提供了新的见解,这种逻辑通常会在混合组织中的项目中竞争并产生冲突。
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引用次数: 0
期刊
International Journal of Managing Projects in Business
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