Pub Date : 2023-10-19DOI: 10.1080/01488376.2023.2271052
Megan Fabbri, Magali Alba Niño, Sharvari Karandikar, Yesenia Alvarez Padilla, Valentina Coronel, Maria Alejandra Pineda, Yaina Díaz
AbstractSocial support for women in sex work is essential for their overall health and well-being. In the city of Cúcuta, Colombia, both domestic Colombian and migrant Venezuelan women utilize the sex industry to obtain an income. However, with limited resources in this area and little prior research about the current supports, this study explores the social support accessed and received, the social support desired, and identifies the formal social support available to women in sex work in Cúcuta, Colombia. To conduct this research, 28 interviews were conducted: 10 with Colombian women in sex work, 12 with Venezuelan women in sex work, and 6 with professionals representing various social service organizations. Findings indicated that most of the women relied on informal support, yet many women also expressed a desire for formal social support services, specifically related to health care, food, and housing assistance. Nonetheless, gaps persist in the availability of desired formal services This research demonstrates the importance of service providers working with women in sex work directly to understand their lived experiences, while also demonstrating self-determination and empowerment. Further research is needed to measure the implementation efficacy of formal services and the barriers to access for women in sex work.Keywords: Sex workwomensocial supportmigrantsColombia Disclosure StatementThe author declares no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.Additional informationFundingFunding for this research was provided by The Ohio State University College of Social Work through the Ph.D. Research Seed Grant Program.
{"title":"An Exploration of the Social Support of Women in Sex Work in Cúcuta, Colombia","authors":"Megan Fabbri, Magali Alba Niño, Sharvari Karandikar, Yesenia Alvarez Padilla, Valentina Coronel, Maria Alejandra Pineda, Yaina Díaz","doi":"10.1080/01488376.2023.2271052","DOIUrl":"https://doi.org/10.1080/01488376.2023.2271052","url":null,"abstract":"AbstractSocial support for women in sex work is essential for their overall health and well-being. In the city of Cúcuta, Colombia, both domestic Colombian and migrant Venezuelan women utilize the sex industry to obtain an income. However, with limited resources in this area and little prior research about the current supports, this study explores the social support accessed and received, the social support desired, and identifies the formal social support available to women in sex work in Cúcuta, Colombia. To conduct this research, 28 interviews were conducted: 10 with Colombian women in sex work, 12 with Venezuelan women in sex work, and 6 with professionals representing various social service organizations. Findings indicated that most of the women relied on informal support, yet many women also expressed a desire for formal social support services, specifically related to health care, food, and housing assistance. Nonetheless, gaps persist in the availability of desired formal services This research demonstrates the importance of service providers working with women in sex work directly to understand their lived experiences, while also demonstrating self-determination and empowerment. Further research is needed to measure the implementation efficacy of formal services and the barriers to access for women in sex work.Keywords: Sex workwomensocial supportmigrantsColombia Disclosure StatementThe author declares no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.Additional informationFundingFunding for this research was provided by The Ohio State University College of Social Work through the Ph.D. Research Seed Grant Program.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"124 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135780011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-18DOI: 10.1080/01488376.2023.2271975
Nneka Nwafor, Chinyere Onalu, Paulinus Okah
AbstractThe changes brought about by the COVID-19 pandemic have resuscitated different mindsets in people. While much attention has been focused on the effect on health and the economic system, the study diverted attention to the disrupted social life and psychological trauma caused by the pandemic. This qualitative study explored people’s experiences during the COVID-19 pandemic and how they will be leveraged to promote social service delivery through social work intervention in the post-pandemic era. The data were collected through phone interviews involving 12 participants, comprising both social workers and nonsocial workers within the Southeast geopolitical zone. The generated data were analyzed thematically and arranged in quotes. The study found that the pandemic has both positive and negative implications for the social and psychological well-being of people. However, there was no effective engagement of social workers’ intervention amidst the need for social service during the pandemic. As a result, the level of preparedness of social workers for effective social service delivery in the post-pandemic era is not adequate. However, the finding reveals prospects for social work in Nigeria. The study suggests a swift government response, which will involve revitalizing the social work profession in Nigeria to enhance social service delivery. Also, social work, especially in the health care setting, should leverage this to make its voice heard in society through enhanced education and practice. However, future research should consider exploring new perspectives in social work education and practice based on the experience of COVID-19 to ensure better social service delivery.Keywords: Covid-19experiencespost-pandemicsocial servicesocial workNigeria AcknowledgementWe sincerely thank both the social workers and non-social workers who out of their busy schedules brought out time to attend to the interview questions.Disclosure statementNo potential conflict of interest was reported by the author(s).
{"title":"People’s Experiences During the COVID-19 Pandemic in Nigeria: The Prospect for Social Work Practice in the Post-Pandemic and Future Pandemics","authors":"Nneka Nwafor, Chinyere Onalu, Paulinus Okah","doi":"10.1080/01488376.2023.2271975","DOIUrl":"https://doi.org/10.1080/01488376.2023.2271975","url":null,"abstract":"AbstractThe changes brought about by the COVID-19 pandemic have resuscitated different mindsets in people. While much attention has been focused on the effect on health and the economic system, the study diverted attention to the disrupted social life and psychological trauma caused by the pandemic. This qualitative study explored people’s experiences during the COVID-19 pandemic and how they will be leveraged to promote social service delivery through social work intervention in the post-pandemic era. The data were collected through phone interviews involving 12 participants, comprising both social workers and nonsocial workers within the Southeast geopolitical zone. The generated data were analyzed thematically and arranged in quotes. The study found that the pandemic has both positive and negative implications for the social and psychological well-being of people. However, there was no effective engagement of social workers’ intervention amidst the need for social service during the pandemic. As a result, the level of preparedness of social workers for effective social service delivery in the post-pandemic era is not adequate. However, the finding reveals prospects for social work in Nigeria. The study suggests a swift government response, which will involve revitalizing the social work profession in Nigeria to enhance social service delivery. Also, social work, especially in the health care setting, should leverage this to make its voice heard in society through enhanced education and practice. However, future research should consider exploring new perspectives in social work education and practice based on the experience of COVID-19 to ensure better social service delivery.Keywords: Covid-19experiencespost-pandemicsocial servicesocial workNigeria AcknowledgementWe sincerely thank both the social workers and non-social workers who out of their busy schedules brought out time to attend to the interview questions.Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135884112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-18DOI: 10.1080/01488376.2023.2269214
Christine Lu Shin Yeen, Rohaida Basiruddin, Zainudin Mohd Ali, Darween Rozehan Shah Iskandar Shah
AbstractThe aim of the study to solve problems related to revenue collection at Public Hospitals in Malaysia. Using the action research approach, two phases were adapted to review the state of metastasizing outstanding medical fees at one of the public hospitals located at west coast of Sabah and its contributing factors. The secondary data from monthly or annual financial reports, focus group discussions (N = 20), and review of government documented regulations and manuals were gathered in this study. It was revealed that the significant proportion of outstanding medical fees in the public hospital is attributed to non-citizens. The main problems faced include noncompliance with policies and procedures in the revenue collection process; lack of IT-based revenue cycle management; and poor engagement of hospital staff in revenue cycle management. Implementation of an IT-based billing system has improved communication between frontline and backend staff and hence improved revenue collection efficiency. Further collaboration with higher authorities in the implementation of a comprehensive online payment system and to increase insurance coverage for non-citizens via medical and social services are explored.Keywords: Action researchoutstanding medical feesrevenue cycle managementpublic hospital AcknowledgmentsThe authors would like to thank the Director General of Health Malaysia for his permission to publish this article. A special acknowledgement goes to Sabah Women and Children Hospital, the Ministry of Health Malaysia, and the University of Technology Malaysia (UTM) for this study.Ethical and Site ApprovalThe Medical Research and Ethics Committee (MREC), Ministry of Health Malaysia, granted this study its ethical approval (NMRR-ID-22-02147-ILW). In addition, permission to conduct the study in the studied public hospital was granted from the Hospital Director.Authors’ ContributionsL.S.Y and Z.M.A conceived the original idea. This was discussed with R.B and D.R.S. Eventually all authors discussed and agreed with the main focus and ideas of the paper. L.S.Y conducted most the data collection. The results were done by L.S.Y., R.B., and Z.M.A. The main text and experimental results of the paper was written by L.S.Y. and subsequently improved by R.B., Z.M.A., D.R.S., with many helpful suggestions from Z.M.A. and R.B. D.R.S. helped edit the manuscript and writing part of the paper.Informed consentInformed consent is obtained from the participants of FDGs prior to the conduct of the interview.Disclosure statementThe authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.Data availability statementData and materials will be made upon request.Additional informationFundingThis research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit organizations.
摘要本研究旨在解决马来西亚公立医院的税收问题。采用行动研究方法，分两个阶段审查了沙巴西海岸一家公立医院的未付医疗费用转移状况及其影响因素。本研究收集了月度或年度财务报告、焦点小组讨论(N = 20)以及审查政府文件规定和手册的辅助数据。据透露，公立医院的很大一部分未付医疗费是由非公民支付的。面临的主要问题包括在收入征收过程中不遵守政策和程序;缺乏基于it的收入周期管理;医院员工在收入周期管理中的参与度较低。实施以资讯科技为基础的收费系统，有助改善前线及后端人员之间的沟通，从而提高收款效率。探索与上级主管部门进一步合作，实施全面的在线支付系统，并通过医疗和社会服务增加非公民的保险覆盖面。关键词:行动研究杰出医疗费用收入周期管理公立医院致谢作者感谢马来西亚卫生部局长允许发表本文。特别感谢沙巴妇女和儿童医院，马来西亚卫生部和马来西亚科技大学(UTM)的这项研究。马来西亚卫生部医学研究与伦理委员会(MREC)批准了这项研究的伦理批准(NMRR-ID-22-02147-ILW)。此外，在所研究的公立医院进行研究的许可是由医院院长批准的。作者的贡献l . s . y和Z.M.A提出了最初的想法。这是与R.B和D.R.S.讨论，最终所有作者讨论并同意论文的主要焦点和思想。ls.y进行了大部分的数据收集。结果由L.S.Y, R.B.和Z.M.A.完成。论文的主要文本和实验结果由L.S.Y撰写，随后由R.B.， Z.M.A.， D.R.S.进行了改进，Z.M.A.和R.B.提供了许多有用的建议，D.R.S.帮助编辑了手稿和撰写了部分论文。知情同意在进行访谈之前，已获得fdg参与者的知情同意。披露声明作者声明，他们没有已知的竞争经济利益或个人关系，可能会影响本文所报道的工作。数据可用性声明数据和材料将根据要求提供。本研究没有从公共、商业或非营利组织的资助机构获得任何特定的资助。
{"title":"Methods to Reduce Outstanding Medical Fees at Public Hospital in Malaysia: An Action Research Project","authors":"Christine Lu Shin Yeen, Rohaida Basiruddin, Zainudin Mohd Ali, Darween Rozehan Shah Iskandar Shah","doi":"10.1080/01488376.2023.2269214","DOIUrl":"https://doi.org/10.1080/01488376.2023.2269214","url":null,"abstract":"AbstractThe aim of the study to solve problems related to revenue collection at Public Hospitals in Malaysia. Using the action research approach, two phases were adapted to review the state of metastasizing outstanding medical fees at one of the public hospitals located at west coast of Sabah and its contributing factors. The secondary data from monthly or annual financial reports, focus group discussions (N = 20), and review of government documented regulations and manuals were gathered in this study. It was revealed that the significant proportion of outstanding medical fees in the public hospital is attributed to non-citizens. The main problems faced include noncompliance with policies and procedures in the revenue collection process; lack of IT-based revenue cycle management; and poor engagement of hospital staff in revenue cycle management. Implementation of an IT-based billing system has improved communication between frontline and backend staff and hence improved revenue collection efficiency. Further collaboration with higher authorities in the implementation of a comprehensive online payment system and to increase insurance coverage for non-citizens via medical and social services are explored.Keywords: Action researchoutstanding medical feesrevenue cycle managementpublic hospital AcknowledgmentsThe authors would like to thank the Director General of Health Malaysia for his permission to publish this article. A special acknowledgement goes to Sabah Women and Children Hospital, the Ministry of Health Malaysia, and the University of Technology Malaysia (UTM) for this study.Ethical and Site ApprovalThe Medical Research and Ethics Committee (MREC), Ministry of Health Malaysia, granted this study its ethical approval (NMRR-ID-22-02147-ILW). In addition, permission to conduct the study in the studied public hospital was granted from the Hospital Director.Authors’ ContributionsL.S.Y and Z.M.A conceived the original idea. This was discussed with R.B and D.R.S. Eventually all authors discussed and agreed with the main focus and ideas of the paper. L.S.Y conducted most the data collection. The results were done by L.S.Y., R.B., and Z.M.A. The main text and experimental results of the paper was written by L.S.Y. and subsequently improved by R.B., Z.M.A., D.R.S., with many helpful suggestions from Z.M.A. and R.B. D.R.S. helped edit the manuscript and writing part of the paper.Informed consentInformed consent is obtained from the participants of FDGs prior to the conduct of the interview.Disclosure statementThe authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.Data availability statementData and materials will be made upon request.Additional informationFundingThis research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit organizations.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135884119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-18DOI: 10.1080/01488376.2023.2271037
Athoug Alotaibi, Theeb Aldossry
This article investigated the work-life balance of working mothers in the healthcare industry in Riyadh, Saudi Arabia. It aimed at identifying the factors contributing to family-work conflict (FWC) (the impact of the family on the work) and work-family conflict (WFC) (the impact of the work on the family) among working mothers and deciding which measures dictate a negative impact on work or home, WFC or FWC. It utilized Netemeyer et al.’s (Citation1996) WFC and FWC Scale to examine which areas cause the most conflict for working mothers. A descriptive survey research design was applied, and 80 respondents were chosen for analysis. The results revealed that many factors contribute to WFC among working mothers. For example, the time the job requires makes it difficult to fulfill family responsibilities. Moreover, many factors contribute to FWC among working mothers, such as home life interfering with the responsibilities at work, such as arriving at work on time, accomplishing daily tasks, working overtime, and having to postpone tasks at work because of family or spouse/partner demand. Finally, the impact of work on the family is higher than that of family on work. In the light of the results, the researcher recommended holding training courses in effective time management, stress management, and burnout prevention to help working mothers in the private sector. Shareholders, decision-makers, and bodies interested in work-life balance can benefit from the results to develop programs and plans that help working mothers in the healthcare industry. Therefore, further studies are required to dig deeper and find if other measures have not been addressed in the research that may cause WFC and FWC. The researcher recommended investigating the benefits of work-life balance, how it affects the broader context, and how to improve it, investigating the impact of work–family conflict, stress, and family work conflict and job involvement, investigating the relationship between work-life balance and job satisfaction, and investigating the link between family economic status and work-family conflict.
{"title":"Work-Life Balance of Working Mothers in the Healthcare Industry in Riyadh, Saudi Arabia","authors":"Athoug Alotaibi, Theeb Aldossry","doi":"10.1080/01488376.2023.2271037","DOIUrl":"https://doi.org/10.1080/01488376.2023.2271037","url":null,"abstract":"This article investigated the work-life balance of working mothers in the healthcare industry in Riyadh, Saudi Arabia. It aimed at identifying the factors contributing to family-work conflict (FWC) (the impact of the family on the work) and work-family conflict (WFC) (the impact of the work on the family) among working mothers and deciding which measures dictate a negative impact on work or home, WFC or FWC. It utilized Netemeyer et al.’s (Citation1996) WFC and FWC Scale to examine which areas cause the most conflict for working mothers. A descriptive survey research design was applied, and 80 respondents were chosen for analysis. The results revealed that many factors contribute to WFC among working mothers. For example, the time the job requires makes it difficult to fulfill family responsibilities. Moreover, many factors contribute to FWC among working mothers, such as home life interfering with the responsibilities at work, such as arriving at work on time, accomplishing daily tasks, working overtime, and having to postpone tasks at work because of family or spouse/partner demand. Finally, the impact of work on the family is higher than that of family on work. In the light of the results, the researcher recommended holding training courses in effective time management, stress management, and burnout prevention to help working mothers in the private sector. Shareholders, decision-makers, and bodies interested in work-life balance can benefit from the results to develop programs and plans that help working mothers in the healthcare industry. Therefore, further studies are required to dig deeper and find if other measures have not been addressed in the research that may cause WFC and FWC. The researcher recommended investigating the benefits of work-life balance, how it affects the broader context, and how to improve it, investigating the impact of work–family conflict, stress, and family work conflict and job involvement, investigating the relationship between work-life balance and job satisfaction, and investigating the link between family economic status and work-family conflict.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135883618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-09DOI: 10.1080/01488376.2023.2265420
Kathy Lee, Jessica Cassidy, Jaci Mitchell, Angela Hall
AbstractThe present study explored how social service agencies serve older adults and their family caregivers to examine how to better serve those from East Asian American communities through a qualitative study design. Using a convenience sampling method, 42 participants were recruited from 37 home- and community-based, social service organizations. Four themes were developed based on their efforts in outreach, service delivery, engagement, and collaboration. The results showed that traditional forms of media, such as local newspapers, TV ads, or radios were commonly used to reach East Asian American communities. Specifically, ethnic media was considered the most effective way to reach Chinese and Korean American older adults due to the familiarity with the language and the culture. While technology acted as a bridge for delivering services to their clients, it was not seen as a permanent solution to the issue but rather a “Band-Aid”. Also, some ethnic organizations used multipurpose messaging mobile applications to stay connected with their clients. Ethnic organizations serving East Asian older adults offer unique contributions to the community due to their deeper understanding of cultural backgrounds. Through greater collaborations between organizations, resource utilization may be increased thereby, successfully supporting this underserved aging population.Keywords: Aging organizationshome- and community-based organizationsethnic organizationscollaborationsocial service connectionssocial service organizations Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis work was supported by the Alzheimer’s Association New to the Field [AARG-NTF-20-678171].
{"title":"Exploring Perspectives of Professionals in Community Organizations for Outreach and Services to East Asian American Older Adults and Family Caregivers","authors":"Kathy Lee, Jessica Cassidy, Jaci Mitchell, Angela Hall","doi":"10.1080/01488376.2023.2265420","DOIUrl":"https://doi.org/10.1080/01488376.2023.2265420","url":null,"abstract":"AbstractThe present study explored how social service agencies serve older adults and their family caregivers to examine how to better serve those from East Asian American communities through a qualitative study design. Using a convenience sampling method, 42 participants were recruited from 37 home- and community-based, social service organizations. Four themes were developed based on their efforts in outreach, service delivery, engagement, and collaboration. The results showed that traditional forms of media, such as local newspapers, TV ads, or radios were commonly used to reach East Asian American communities. Specifically, ethnic media was considered the most effective way to reach Chinese and Korean American older adults due to the familiarity with the language and the culture. While technology acted as a bridge for delivering services to their clients, it was not seen as a permanent solution to the issue but rather a “Band-Aid”. Also, some ethnic organizations used multipurpose messaging mobile applications to stay connected with their clients. Ethnic organizations serving East Asian older adults offer unique contributions to the community due to their deeper understanding of cultural backgrounds. Through greater collaborations between organizations, resource utilization may be increased thereby, successfully supporting this underserved aging population.Keywords: Aging organizationshome- and community-based organizationsethnic organizationscollaborationsocial service connectionssocial service organizations Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis work was supported by the Alzheimer’s Association New to the Field [AARG-NTF-20-678171].","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135094138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-09DOI: 10.1080/01488376.2023.2265417
Paulinus Okah, Chinyere Onalu, Uzoma Okoye
AbstractDespite the introduction of the National Health Insurance Scheme aimed at ensuring easy access and affordable healthcare services to Nigerians, evidence abounds that most enrollees still find it difficult to access healthcare because of some factors militating against the smooth and easy access to the scheme. As a result, many people continue to die of preventable diseases as they cannot afford the catastrophic medical bills outside the National Health Insurance Scheme, while those who can afford the out-of-pocket medical expenses spend most of their budgets on healthcare services. This phenomenological qualitative study examined some factors limiting access to utilization of National Health Insurance Scheme by adult enrollees in Nigeria. Thirty participants including 10 inpatients, 17 outpatients, and 3 staff from implementing agencies of the National Health Insurance Scheme, were purposively selected for the study. Data were collected using in-depth interviews and analyzed thematically with the use of NVivo12. Findings revealed that delays in generating the secondary billing code, requests for airtime from patients, and language barriers, amongst others, are some of the factors affecting the utilization of National Health Insurance Scheme. The study recommended that the recruitment of more staff including social workers and abolishing the request for airtime from patients will improve utilization of healthcare through National Health Insurance Scheme. Future research may unravel the factors that lead to the request for airtime from enrollees and how it affects their utilization of National Health Insurance Scheme.Keywords: Adult enrolleesexperiencenational health insurance schemeutilizationsocial workerNigeria Disclosure StatementThere was no potential conflict of interest reported by any of the authors.
{"title":"National Health Insurance Scheme in Nigeria: Exploring Limitations to Utilisation by Adult Enrollees","authors":"Paulinus Okah, Chinyere Onalu, Uzoma Okoye","doi":"10.1080/01488376.2023.2265417","DOIUrl":"https://doi.org/10.1080/01488376.2023.2265417","url":null,"abstract":"AbstractDespite the introduction of the National Health Insurance Scheme aimed at ensuring easy access and affordable healthcare services to Nigerians, evidence abounds that most enrollees still find it difficult to access healthcare because of some factors militating against the smooth and easy access to the scheme. As a result, many people continue to die of preventable diseases as they cannot afford the catastrophic medical bills outside the National Health Insurance Scheme, while those who can afford the out-of-pocket medical expenses spend most of their budgets on healthcare services. This phenomenological qualitative study examined some factors limiting access to utilization of National Health Insurance Scheme by adult enrollees in Nigeria. Thirty participants including 10 inpatients, 17 outpatients, and 3 staff from implementing agencies of the National Health Insurance Scheme, were purposively selected for the study. Data were collected using in-depth interviews and analyzed thematically with the use of NVivo12. Findings revealed that delays in generating the secondary billing code, requests for airtime from patients, and language barriers, amongst others, are some of the factors affecting the utilization of National Health Insurance Scheme. The study recommended that the recruitment of more staff including social workers and abolishing the request for airtime from patients will improve utilization of healthcare through National Health Insurance Scheme. Future research may unravel the factors that lead to the request for airtime from enrollees and how it affects their utilization of National Health Insurance Scheme.Keywords: Adult enrolleesexperiencenational health insurance schemeutilizationsocial workerNigeria Disclosure StatementThere was no potential conflict of interest reported by any of the authors.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135095508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-04DOI: 10.1080/01488376.2023.2265430
Agha Ali Agha, Chinyere Onalu, Chinwe Nnama-Okechukwu, Samuel Ebimgbo
AbstractObstetric fistula is a maternal health injury and disease affecting women in low-income resource countries of Africa including Nigeria. While there has been significant improvement in making treatment more accessible, the long-term needs of victims for social, emotional, psychological, and economic support after Obstetric fistula repairs have received little attention. In this study, we explored the social support networks of fistula survivors in South East Nigeria, in understanding how to strengthen their reintegration experiences. Using in-depth interviews and focus group discussions, we extracted information from 56 participants comprising 34 fistula survivors/outpatients, 10 inpatients, and 12 caregivers at a National Obstetric Fistula Referral Facility in Southeast Nigeria. The generated data were analyzed thematically. Participants reported that support from families, church, and the government were drivers for their rehabilitation and reintegration; and social support was an important source of strength and hope in the health-seeking pathways of the women. Social support policy shift as well as community health promotion and grassroots awareness creation will help to accelerate the reintegration of women with OF into their communities after rehabilitation. Such policies will help strengthen Primary Health Centers (PHCs) and stimulate radical multidisciplinary interventions for the proper integration of fistula patients in Nigeria. To achieve the recommendations, there is a need for social work professional collaborations, hence, the study has practice implications for the social work service delivery in the Nigerian healthcare system. Future research may consider using a quantitative research design to have a general view of the respondents on strengthening social support networks on rehabilitation and reintegration of victims of obstetric fistula, this will create more room for better service provision, and also an advancement in social service research.Keywords: Obstetric fistulasocial supportreintegrationrehabilitationsocial work service delivery Disclosure StatementNo potential conflict of interest was reported by the author(s).
{"title":"Strengthening Social Support Networks for the Rehabilitation and Reintegration of Obstetric Fistula Patients in South-East, Nigeria","authors":"Agha Ali Agha, Chinyere Onalu, Chinwe Nnama-Okechukwu, Samuel Ebimgbo","doi":"10.1080/01488376.2023.2265430","DOIUrl":"https://doi.org/10.1080/01488376.2023.2265430","url":null,"abstract":"AbstractObstetric fistula is a maternal health injury and disease affecting women in low-income resource countries of Africa including Nigeria. While there has been significant improvement in making treatment more accessible, the long-term needs of victims for social, emotional, psychological, and economic support after Obstetric fistula repairs have received little attention. In this study, we explored the social support networks of fistula survivors in South East Nigeria, in understanding how to strengthen their reintegration experiences. Using in-depth interviews and focus group discussions, we extracted information from 56 participants comprising 34 fistula survivors/outpatients, 10 inpatients, and 12 caregivers at a National Obstetric Fistula Referral Facility in Southeast Nigeria. The generated data were analyzed thematically. Participants reported that support from families, church, and the government were drivers for their rehabilitation and reintegration; and social support was an important source of strength and hope in the health-seeking pathways of the women. Social support policy shift as well as community health promotion and grassroots awareness creation will help to accelerate the reintegration of women with OF into their communities after rehabilitation. Such policies will help strengthen Primary Health Centers (PHCs) and stimulate radical multidisciplinary interventions for the proper integration of fistula patients in Nigeria. To achieve the recommendations, there is a need for social work professional collaborations, hence, the study has practice implications for the social work service delivery in the Nigerian healthcare system. Future research may consider using a quantitative research design to have a general view of the respondents on strengthening social support networks on rehabilitation and reintegration of victims of obstetric fistula, this will create more room for better service provision, and also an advancement in social service research.Keywords: Obstetric fistulasocial supportreintegrationrehabilitationsocial work service delivery Disclosure StatementNo potential conflict of interest was reported by the author(s).","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135645408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-29DOI: 10.1080/01488376.2023.2263479
Eunyoung Lee, Jaclyn M. Williams
AbstractKorea has significantly lower life satisfaction than other countries, with older adults reporting the lowest levels among all the age groups. Social isolation from the COVID-19 pandemic put older adults at a higher risk of depression. This study examined the awareness and use of mental health welfare centers among Korean older adults and how the use of these centers impacted life satisfaction and depression during the pandemic. The sample included data from 545 Korean older adults from the 2020 Seoul Welfare Survey. The current analyses included correlations, multivariate linear regression, and Hayes PROCESS macro. Among participants, 9.6% used community mental health centers, and 57.3% were unaware of their existence. Depression was positively associated with life satisfaction among older adults, indicating that participants may experience depression while objectively evaluating their life with satisfactory results. The use of these centers did not emerge as a mediator between depression and life satisfaction during the pandemic. Recommendations included further research into this area, raising awareness of mental health treatment options, reducing stigma toward mental health problems, and improving life satisfaction in depressed older adults via a strengths-based approach.Keywords: COVID-19 pandemicdepressionlife satisfactionmental healthmental health welfare centers Ethical standardsThis study was reviewed and exempted by Dongguk University Institutional Review Board (DUIRB-202206-12).Disclosure statementThe authors declare that there is no conflict of interest.
{"title":"Life Satisfaction and Depression among Older Adults during COVID-19: Examining Awareness and Use of Community Mental Health Welfare Centers","authors":"Eunyoung Lee, Jaclyn M. Williams","doi":"10.1080/01488376.2023.2263479","DOIUrl":"https://doi.org/10.1080/01488376.2023.2263479","url":null,"abstract":"AbstractKorea has significantly lower life satisfaction than other countries, with older adults reporting the lowest levels among all the age groups. Social isolation from the COVID-19 pandemic put older adults at a higher risk of depression. This study examined the awareness and use of mental health welfare centers among Korean older adults and how the use of these centers impacted life satisfaction and depression during the pandemic. The sample included data from 545 Korean older adults from the 2020 Seoul Welfare Survey. The current analyses included correlations, multivariate linear regression, and Hayes PROCESS macro. Among participants, 9.6% used community mental health centers, and 57.3% were unaware of their existence. Depression was positively associated with life satisfaction among older adults, indicating that participants may experience depression while objectively evaluating their life with satisfactory results. The use of these centers did not emerge as a mediator between depression and life satisfaction during the pandemic. Recommendations included further research into this area, raising awareness of mental health treatment options, reducing stigma toward mental health problems, and improving life satisfaction in depressed older adults via a strengths-based approach.Keywords: COVID-19 pandemicdepressionlife satisfactionmental healthmental health welfare centers Ethical standardsThis study was reviewed and exempted by Dongguk University Institutional Review Board (DUIRB-202206-12).Disclosure statementThe authors declare that there is no conflict of interest.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135199626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-05DOI: 10.1080/01488376.2023.2254805
Hongfei Li, Wei Shi, Yan Qian, Jian Mo
Abstract This study aims to investigate the association between role conflict and turnover intention, as well as mediating role of emotional exhaustion and moderating effects of job autonomy on turnover intention among social workers in mainland China. Data from the China Social Work Longitudinal Study 2019 (n = 5,611) is included in the final analyses, and structural equation modeling is adopted to confirm the factor structure. The empirical results indicate that role conflict is positively associated with turnover intention, whereas emotional exhaustion plays a partial mediating role in the relationship between role conflict and turnover intention. In addition, job autonomy plays a negative moderating role in the first half of the path of role conflict on turnover intention. Suggestions and implications for practice are explored. Since social workers are viewed as critical agents of change in the area of social service provision, findings support the need for and occupational environment that promotes job autonomy and prevents burnout. Future studies are suggested to examine how turnover intention is formulated and developed in organizational contexts of social work and other human helping professions and to design relevant interventions and programs for this population.
{"title":"Role Conflict and Turnover Intention among Chinese Social Workers: The Roles of Emotional Exhaustion and Job Autonomy","authors":"Hongfei Li, Wei Shi, Yan Qian, Jian Mo","doi":"10.1080/01488376.2023.2254805","DOIUrl":"https://doi.org/10.1080/01488376.2023.2254805","url":null,"abstract":"Abstract This study aims to investigate the association between role conflict and turnover intention, as well as mediating role of emotional exhaustion and moderating effects of job autonomy on turnover intention among social workers in mainland China. Data from the China Social Work Longitudinal Study 2019 (n = 5,611) is included in the final analyses, and structural equation modeling is adopted to confirm the factor structure. The empirical results indicate that role conflict is positively associated with turnover intention, whereas emotional exhaustion plays a partial mediating role in the relationship between role conflict and turnover intention. In addition, job autonomy plays a negative moderating role in the first half of the path of role conflict on turnover intention. Suggestions and implications for practice are explored. Since social workers are viewed as critical agents of change in the area of social service provision, findings support the need for and occupational environment that promotes job autonomy and prevents burnout. Future studies are suggested to examine how turnover intention is formulated and developed in organizational contexts of social work and other human helping professions and to design relevant interventions and programs for this population.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":" ","pages":""},"PeriodicalIF":1.6,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45135288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-04DOI: 10.1080/01488376.2023.2254804
Blessing Ramsey-Soroghaye, Chinyere E. Onalu, Precious Anyaegbu
Abstract Historically, cancel culture has always existed the only variation is in its manifestation. Canceling an individual, group, or organization denotes to boycotting and publicly shaming them in response to a perceived or actual transgression, most often involving political viewpoints or social justice issues. The aim of this phenomenology qualitative research study was to investigate how cancel culture on social media sites leads to associated mental challenges. The study conducted In-depth interviews with 25 participants who were purposively selected graduates of University of Nigeria, Nsukka; and the data gotten was thematically analyzed. Findings show that social media sites have significantly contributed to cancel culture and the most indicated social media sites identified in this study were Facebook, Instagram, Twitter and most recently TikTok. Participants also noted that cancel culture has positive impacts but when taken to the extreme it negatively impacts the canceled and to a large extent their family leading to mental health issues such as isolation, loneliness, depression, anxiety, low self-esteem, and mental health problems. The study recommends that social workers who are part of social service providers should encourage zero tolerance against cancel culture. In conclusion, punitive measures and bans should also be issued to anyone promoting or instigating this act as its negative impact is more severe than its positive impact. Future research may use a quantitative research design to have a general view of the factors promoting cancel culture and the best methods in controlling canceling, this will create room for better social services and an advancement in social service research.
{"title":"Perceived Impact of Cancel Culture and the Mental Health Challenges Associated With the Aftermath: A Discourse for Social Workers in Nigeria","authors":"Blessing Ramsey-Soroghaye, Chinyere E. Onalu, Precious Anyaegbu","doi":"10.1080/01488376.2023.2254804","DOIUrl":"https://doi.org/10.1080/01488376.2023.2254804","url":null,"abstract":"Abstract Historically, cancel culture has always existed the only variation is in its manifestation. Canceling an individual, group, or organization denotes to boycotting and publicly shaming them in response to a perceived or actual transgression, most often involving political viewpoints or social justice issues. The aim of this phenomenology qualitative research study was to investigate how cancel culture on social media sites leads to associated mental challenges. The study conducted In-depth interviews with 25 participants who were purposively selected graduates of University of Nigeria, Nsukka; and the data gotten was thematically analyzed. Findings show that social media sites have significantly contributed to cancel culture and the most indicated social media sites identified in this study were Facebook, Instagram, Twitter and most recently TikTok. Participants also noted that cancel culture has positive impacts but when taken to the extreme it negatively impacts the canceled and to a large extent their family leading to mental health issues such as isolation, loneliness, depression, anxiety, low self-esteem, and mental health problems. The study recommends that social workers who are part of social service providers should encourage zero tolerance against cancel culture. In conclusion, punitive measures and bans should also be issued to anyone promoting or instigating this act as its negative impact is more severe than its positive impact. Future research may use a quantitative research design to have a general view of the factors promoting cancel culture and the best methods in controlling canceling, this will create room for better social services and an advancement in social service research.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":" ","pages":""},"PeriodicalIF":1.6,"publicationDate":"2023-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47984655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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