Pub Date : 2023-07-04DOI: 10.1080/01488376.2023.2236164
Kylie E. Evans, Anna E. Bender, Emily K. Miller, M. Holmes, J. King
Abstract Victim service agencies felt widespread impacts from the COVID-19 pandemic on their staff, organizational practices, and client populations. This study offers a qualitative exploration of the impact of the COVID-19 pandemic across a broad spectrum of victim service settings, including court-based, mental health, medical, child welfare, interpersonal violence, and advocacy agencies. An electronic survey was completed by Ohio agency workers (N = 170) serving child and young adult victims of trauma. Codebook thematic analysis was used to identify agency and staff experiences, client needs, and changes to service delivery during the pandemic. Results revealed victim impacts in six categories: increases in mental/behavioral health needs, challenges resulting from school closures, safety concerns for victims of interpersonal violence, higher levels of crisis needs, isolation/stress, and service access issues. Agency-level impacts focused on the transition to virtual services, challenges with staffing and resources, worker burnout/stress, and resilience and flexibility. Implications are discussed for organizational staffing and trauma-informed training needs, burnout prevention and mitigation, and client service gaps. Future research should continue exploration of system- and organizational-level adaptation in response to the pandemic, as well as the long-term implementation of trauma-informed organizational practices as a strategy to enhance victim service worker satisfaction and retention.
{"title":"Victim Service Agency Perspectives on the Impact of the COVID-19 Pandemic","authors":"Kylie E. Evans, Anna E. Bender, Emily K. Miller, M. Holmes, J. King","doi":"10.1080/01488376.2023.2236164","DOIUrl":"https://doi.org/10.1080/01488376.2023.2236164","url":null,"abstract":"Abstract Victim service agencies felt widespread impacts from the COVID-19 pandemic on their staff, organizational practices, and client populations. This study offers a qualitative exploration of the impact of the COVID-19 pandemic across a broad spectrum of victim service settings, including court-based, mental health, medical, child welfare, interpersonal violence, and advocacy agencies. An electronic survey was completed by Ohio agency workers (N = 170) serving child and young adult victims of trauma. Codebook thematic analysis was used to identify agency and staff experiences, client needs, and changes to service delivery during the pandemic. Results revealed victim impacts in six categories: increases in mental/behavioral health needs, challenges resulting from school closures, safety concerns for victims of interpersonal violence, higher levels of crisis needs, isolation/stress, and service access issues. Agency-level impacts focused on the transition to virtual services, challenges with staffing and resources, worker burnout/stress, and resilience and flexibility. Implications are discussed for organizational staffing and trauma-informed training needs, burnout prevention and mitigation, and client service gaps. Future research should continue exploration of system- and organizational-level adaptation in response to the pandemic, as well as the long-term implementation of trauma-informed organizational practices as a strategy to enhance victim service worker satisfaction and retention.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"476 - 493"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44077974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1080/01488376.2023.2236131
Kyeonghee Jang, Noel Landuyt
Abstract This study investigates the issue of underwhelming effectiveness in Information Communication Technology (ICT) by employing a sociotechnical knowledge management system (KMS) framework. The conceptual model highlights the combined contributions of the Technical KMS representing ICT, and the Sociocultural KMS in facilitating the syntactic, semantic, and pragmatic processes of Knowledge Integration, ultimately enhancing Organizational Effectiveness. This cross-sectional survey explores the role of ICT in supporting practitioners within human services organizations as they navigate the complexities of addressing their clients’ diverse needs. The study involves a sample of 1,708 frontline caseworkers who participated in the 2022 Survey of Employee Engagement (SEE). Results demonstrate that both Technological KMS and Sociocultural KMS contribute to enhancing Organizational Effectiveness through improved Knowledge Integration. While caseworkers are more satisfied with Technological KMS, Sociocultural KMS yields greater benefits. Additional analyses comparing the 2008 and current survey data reveal ongoing underwhelming effectiveness despite technological advancements. These findings highlight the importance of integrating advanced technology and business processes, advocating for a paradigm shift toward a knowledge-based and sociotechnical perspective. The potential of Artificial Intelligence (AI) is discussed, contingent on addressing ethical concerns, cybersecurity, and privacy. Future research should explore the sociotechnical KMS applications and examine their impact on organizational effectiveness.
{"title":"Limited Benefits of Technological Advances in Human Service Organizations: Going beyond the Hype Using Sociotechnical Knowledge Management System","authors":"Kyeonghee Jang, Noel Landuyt","doi":"10.1080/01488376.2023.2236131","DOIUrl":"https://doi.org/10.1080/01488376.2023.2236131","url":null,"abstract":"Abstract This study investigates the issue of underwhelming effectiveness in Information Communication Technology (ICT) by employing a sociotechnical knowledge management system (KMS) framework. The conceptual model highlights the combined contributions of the Technical KMS representing ICT, and the Sociocultural KMS in facilitating the syntactic, semantic, and pragmatic processes of Knowledge Integration, ultimately enhancing Organizational Effectiveness. This cross-sectional survey explores the role of ICT in supporting practitioners within human services organizations as they navigate the complexities of addressing their clients’ diverse needs. The study involves a sample of 1,708 frontline caseworkers who participated in the 2022 Survey of Employee Engagement (SEE). Results demonstrate that both Technological KMS and Sociocultural KMS contribute to enhancing Organizational Effectiveness through improved Knowledge Integration. While caseworkers are more satisfied with Technological KMS, Sociocultural KMS yields greater benefits. Additional analyses comparing the 2008 and current survey data reveal ongoing underwhelming effectiveness despite technological advancements. These findings highlight the importance of integrating advanced technology and business processes, advocating for a paradigm shift toward a knowledge-based and sociotechnical perspective. The potential of Artificial Intelligence (AI) is discussed, contingent on addressing ethical concerns, cybersecurity, and privacy. Future research should explore the sociotechnical KMS applications and examine their impact on organizational effectiveness.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"426 - 446"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47451586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1080/01488376.2023.2232826
Luther F. Castillo
Abstract This study used convergent mixed approaches to contribute to local studies and provide a reflection that civic competence is an essential dimension of social service. Contextualized in a northern Luzon municipality, Philippines, the purposively selected 94 participants responded to the survey questionnaire and one-on-one interviews, anchored on the four domains of civic competence, such as civic rights, civic virtues, civic responsibilities, and civic participation. The quantitative findings revealed that among all the domains, only the civic rights were fully manifested, while the other three domains were all at a moderate level. Furthermore, the qualitative findings uncovered factors that possibly influenced the level of civic competence. In converging the findings from the two approaches, apart from the results of citizens’ civic competence, this study mirrored experiences of how social services were delivered in a local community. The results suggest that the government may consider local experiences and civic competence levels to plan for policy enhancement for social services during a pandemic or any unprecedented encounters. Future research may use a grounded theory design to form a middle-range theory for civic competence as an essential social service dimension.
{"title":"Civic Competence as a Social Service Dimension: Context of a Local Community in the Philippines","authors":"Luther F. Castillo","doi":"10.1080/01488376.2023.2232826","DOIUrl":"https://doi.org/10.1080/01488376.2023.2232826","url":null,"abstract":"Abstract This study used convergent mixed approaches to contribute to local studies and provide a reflection that civic competence is an essential dimension of social service. Contextualized in a northern Luzon municipality, Philippines, the purposively selected 94 participants responded to the survey questionnaire and one-on-one interviews, anchored on the four domains of civic competence, such as civic rights, civic virtues, civic responsibilities, and civic participation. The quantitative findings revealed that among all the domains, only the civic rights were fully manifested, while the other three domains were all at a moderate level. Furthermore, the qualitative findings uncovered factors that possibly influenced the level of civic competence. In converging the findings from the two approaches, apart from the results of citizens’ civic competence, this study mirrored experiences of how social services were delivered in a local community. The results suggest that the government may consider local experiences and civic competence levels to plan for policy enhancement for social services during a pandemic or any unprecedented encounters. Future research may use a grounded theory design to form a middle-range theory for civic competence as an essential social service dimension.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"403 - 425"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42470581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1080/01488376.2023.2236141
R. Aborisade, O. Adeleke, Niyi Adegoke, U. Ebobo, F. Ogunmefun, L. Chineyemba, S. Adedayo
Abstract To date, literature on vulnerabilities of children and prevention of child sexual abuse (CSA) has relied on the contributions of child-care professionals, health practitioners, and other social workers, excluding police officers. The purpose of this study is to draw on the experiences and expert opinions of police officers in exploring the vulnerabilities of children to sexual abuse and prescribing preventive measures. Officers’ engagement is premised on their collaborative work with social service agents in improving responses to crimes of violence against children. This qualitative study was conducted with 24 police detectives of the sexual offenses units in the six zonal police commands of southwest Nigeria. From the thematic analysis of their narratives, findings indicated a link between socio-cultural and religious beliefs and children’s exposure to sexual abuse. Participants indicated believe that there is a growing number of men who are preferentially or solely sexually attracted to prepubescent females. In addressing CSA, participants suggested a specialist approach to policing CSA, abolition of child marriage, community engagement in CSA policing, and legal instrumentations to govern socio-cultural practices. The study invite research that triangulates the perspectives of parents, community elders, and religious leaders in communities where considerable incidents of CSA have been reported.
{"title":"Child Sexual Abuse in Nigeria: Exploring Vulnerability and Prevention from a Policing Perspective","authors":"R. Aborisade, O. Adeleke, Niyi Adegoke, U. Ebobo, F. Ogunmefun, L. Chineyemba, S. Adedayo","doi":"10.1080/01488376.2023.2236141","DOIUrl":"https://doi.org/10.1080/01488376.2023.2236141","url":null,"abstract":"Abstract To date, literature on vulnerabilities of children and prevention of child sexual abuse (CSA) has relied on the contributions of child-care professionals, health practitioners, and other social workers, excluding police officers. The purpose of this study is to draw on the experiences and expert opinions of police officers in exploring the vulnerabilities of children to sexual abuse and prescribing preventive measures. Officers’ engagement is premised on their collaborative work with social service agents in improving responses to crimes of violence against children. This qualitative study was conducted with 24 police detectives of the sexual offenses units in the six zonal police commands of southwest Nigeria. From the thematic analysis of their narratives, findings indicated a link between socio-cultural and religious beliefs and children’s exposure to sexual abuse. Participants indicated believe that there is a growing number of men who are preferentially or solely sexually attracted to prepubescent females. In addressing CSA, participants suggested a specialist approach to policing CSA, abolition of child marriage, community engagement in CSA policing, and legal instrumentations to govern socio-cultural practices. The study invite research that triangulates the perspectives of parents, community elders, and religious leaders in communities where considerable incidents of CSA have been reported.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"461 - 475"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42819382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1080/01488376.2023.2232820
Perpetua Lum Tanyi, Casmir Obinna Odo, A. Pelser
Abstract Since the first case of the Coronavirus was discovered in Lagos State, Nigeria, concerns were raised about the impact of a widespread virus outbreak. These concerns have been cultivated by the weak Nigerian healthcare system. Despite the fact that the virus is not widely known in the nation, its effects on health and wellness are a big cause for concern. This study examined the state of Nigeria’s healthcare system, the general attitude toward the pandemic, and the implications for pandemic containment. In-depth interviews with 45 participants, including key informants who were health workers, were conducted as part of the qualitative method used in this study. The findings of this study found a paucity of medical professionals and materials in Nigerian hospitals and other primary healthcare institutions. It also turned out that some people continue to deny that the virus even exists while ignoring health precautions. This study strongly recommends that social workers participate in community health education initiatives that aim to dispel ingrained cultural and traditional myths about the virus, launch successful grass-roots campaigns to increase public awareness of the devastating Coronavirus pandemic and revitalize cottage hospitals and other primary healthcare facilities, particularly in rural areas.
{"title":"Understanding the Impact of the COVID-19 Pandemic in a Weak Healthcare System: The Case of Nigeria","authors":"Perpetua Lum Tanyi, Casmir Obinna Odo, A. Pelser","doi":"10.1080/01488376.2023.2232820","DOIUrl":"https://doi.org/10.1080/01488376.2023.2232820","url":null,"abstract":"Abstract Since the first case of the Coronavirus was discovered in Lagos State, Nigeria, concerns were raised about the impact of a widespread virus outbreak. These concerns have been cultivated by the weak Nigerian healthcare system. Despite the fact that the virus is not widely known in the nation, its effects on health and wellness are a big cause for concern. This study examined the state of Nigeria’s healthcare system, the general attitude toward the pandemic, and the implications for pandemic containment. In-depth interviews with 45 participants, including key informants who were health workers, were conducted as part of the qualitative method used in this study. The findings of this study found a paucity of medical professionals and materials in Nigerian hospitals and other primary healthcare institutions. It also turned out that some people continue to deny that the virus even exists while ignoring health precautions. This study strongly recommends that social workers participate in community health education initiatives that aim to dispel ingrained cultural and traditional myths about the virus, launch successful grass-roots campaigns to increase public awareness of the devastating Coronavirus pandemic and revitalize cottage hospitals and other primary healthcare facilities, particularly in rural areas.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"391 - 402"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43350312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-04DOI: 10.1080/01488376.2023.2229370
İsmail Orbay, Nilgün Küçükkaraca
Abstract This study was aimed at revealing the professional difficulties and problems faced by social service professionals who provide services to sex workers. We conducted in-depth interviews with 11 professionals working with sex workers in Turkey and focused on their working experiences. The interviews revealed that professionals had such problems as pressure, institutional loneliness, burnout, and lack of policy in institutions. They experienced professional problems such as insecurity, ethical violations, ethical dilemmas, secondary trauma, involuntary clients, and lack of professional knowledge. Despite these problems, the fact that professionals who mobilize resources for sex workers are not supported with protective and preventive measures has deepened their problems, and that professionals have not taken a course on sex work during their education makes it difficult for them. It is recommended to establish solidarity networks for the well-being of professionals. The educational content of undergraduate programs through which professionals who are to provide services in the field of social services are trained should be updated and such services should be expanded by taking the needs of sex workers into account. Researchers should generate knowledge by evaluating the problems in this area in evidence-based way and apply techniques to increase the validity of their studies.
{"title":"Experiences of Social Service Professionals Working with Sex Workers: Unsung Heroes","authors":"İsmail Orbay, Nilgün Küçükkaraca","doi":"10.1080/01488376.2023.2229370","DOIUrl":"https://doi.org/10.1080/01488376.2023.2229370","url":null,"abstract":"Abstract This study was aimed at revealing the professional difficulties and problems faced by social service professionals who provide services to sex workers. We conducted in-depth interviews with 11 professionals working with sex workers in Turkey and focused on their working experiences. The interviews revealed that professionals had such problems as pressure, institutional loneliness, burnout, and lack of policy in institutions. They experienced professional problems such as insecurity, ethical violations, ethical dilemmas, secondary trauma, involuntary clients, and lack of professional knowledge. Despite these problems, the fact that professionals who mobilize resources for sex workers are not supported with protective and preventive measures has deepened their problems, and that professionals have not taken a course on sex work during their education makes it difficult for them. It is recommended to establish solidarity networks for the well-being of professionals. The educational content of undergraduate programs through which professionals who are to provide services in the field of social services are trained should be updated and such services should be expanded by taking the needs of sex workers into account. Researchers should generate knowledge by evaluating the problems in this area in evidence-based way and apply techniques to increase the validity of their studies.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"309 - 322"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42990481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-04DOI: 10.1080/01488376.2023.2232827
Kimberly A. Hogan, D. Roe-Sepowitz
Abstract While research has documented the needs of human trafficking victims, the importance of such needs during the COVID-19 pandemic remains understudied. This study sought to determine the most critical and urgent service needs of social service providers who serve human trafficking victims. Drawing from survey responses collected from 100 service providers from all 15 counties in Arizona, researchers examined agency needs to serve human trafficking victims during a pandemic, the barriers/fears expressed by human trafficking victims to obtain social services, and the saliency of needs regarding training, screenings, protocols, and services provided. Respondents indicated that the most necessary needs included more training, funding, and receiving referrals. Respondents reported that most barriers/fears expressed by sex trafficking clients were feelings of shame and not self-identifying as a victim. Labor trafficking victims lack knowledge about resources and experience little to no social support. Findings highlight a sustained need for awareness building, developing strong partnerships between agencies that serve human trafficking victims, and the needed ability of social service agencies to modify their service delivery systems during a pandemic. Future research is needed to understand the lack of victim demographic data and provide clear guidelines for agencies to handle emergencies such as a pandemic.
{"title":"Providing Services to Victims of Human Trafficking During the COVID-19 Pandemic: A Social Service Agency State-Wide Survey","authors":"Kimberly A. Hogan, D. Roe-Sepowitz","doi":"10.1080/01488376.2023.2232827","DOIUrl":"https://doi.org/10.1080/01488376.2023.2232827","url":null,"abstract":"Abstract While research has documented the needs of human trafficking victims, the importance of such needs during the COVID-19 pandemic remains understudied. This study sought to determine the most critical and urgent service needs of social service providers who serve human trafficking victims. Drawing from survey responses collected from 100 service providers from all 15 counties in Arizona, researchers examined agency needs to serve human trafficking victims during a pandemic, the barriers/fears expressed by human trafficking victims to obtain social services, and the saliency of needs regarding training, screenings, protocols, and services provided. Respondents indicated that the most necessary needs included more training, funding, and receiving referrals. Respondents reported that most barriers/fears expressed by sex trafficking clients were feelings of shame and not self-identifying as a victim. Labor trafficking victims lack knowledge about resources and experience little to no social support. Findings highlight a sustained need for awareness building, developing strong partnerships between agencies that serve human trafficking victims, and the needed ability of social service agencies to modify their service delivery systems during a pandemic. Future research is needed to understand the lack of victim demographic data and provide clear guidelines for agencies to handle emergencies such as a pandemic.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"357 - 376"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45492115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-04DOI: 10.1080/01488376.2023.2229373
Eunyoung Lee, Stephanie Grace Prost
Abstract Early in the COVID-19 pandemic, social services integral to the health and well-being of older adults were shuttered to curtail the spread of the virus. In this context, social participation and awareness of social services may be especially important factors in shaping older adults’ social service use. This study described older adults’ social participation, awareness of social services, and social service use. This study also examined awareness as a mediator in the relationship between social participation and service use among Korean older adults during the COVID-19 pandemic. This study used publicly available de-identified cross-sectional secondary data drawn from the 2020 Seoul Welfare Survey. Hayes PROCESS macro was utilized along with bivariate and multivariate analyses. This study found moderate awareness as well as low social participation and social service use. Social participation and service awareness contributed to variation in older adults’ service use. Awareness did not mediate the relationship between social participation and social service use. The findings offer a foundation for understanding the connection between the social participation of older adults and their social service use during a crisis. Based on the study findings, future research should examine the contribution of virtual social participation and its link to service use.
{"title":"Examining Awareness of Social Services and the Relationship Between Social Participation and Social Service Use Among Older Adults","authors":"Eunyoung Lee, Stephanie Grace Prost","doi":"10.1080/01488376.2023.2229373","DOIUrl":"https://doi.org/10.1080/01488376.2023.2229373","url":null,"abstract":"Abstract Early in the COVID-19 pandemic, social services integral to the health and well-being of older adults were shuttered to curtail the spread of the virus. In this context, social participation and awareness of social services may be especially important factors in shaping older adults’ social service use. This study described older adults’ social participation, awareness of social services, and social service use. This study also examined awareness as a mediator in the relationship between social participation and service use among Korean older adults during the COVID-19 pandemic. This study used publicly available de-identified cross-sectional secondary data drawn from the 2020 Seoul Welfare Survey. Hayes PROCESS macro was utilized along with bivariate and multivariate analyses. This study found moderate awareness as well as low social participation and social service use. Social participation and service awareness contributed to variation in older adults’ service use. Awareness did not mediate the relationship between social participation and social service use. The findings offer a foundation for understanding the connection between the social participation of older adults and their social service use during a crisis. Based on the study findings, future research should examine the contribution of virtual social participation and its link to service use.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"323 - 332"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49257268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-04DOI: 10.1080/01488376.2023.2234412
Mustafa Çağrı Ayalp, Tarik Tuncay
Abstract Urbanization and population growth in Turkey have worsened housing issues in Ankara’s gecekondu (squatter housing in Turkey) areas, causing more deprivation and crime. Urban regeneration aims to prevent crime, but it should prioritize human needs to prevent damage to the social fabric and psychosocial development of the youth. This phenomenological qualitative research explores the experiences, observations, expectations, and suggestions of 16 professionals working with youth in an urban generation zone in Ankara. The study found that the perception of insecurity persists, and social facilities are underutilized by the youth. The neighborhood exhibits the characteristics of a deprived area and is also affected by low socioeconomic status and poverty. Although crime has dispersed to other neighborhoods, it remains a problem in the neighborhood. A program that supports the psychosocial development of youth is necessary, as professionals find it challenging to intervene effectively and address underlying problems. Subsequent studies may examine other demographic groups and factors, including poverty, discrimination, and gender.
{"title":"The Role of Professionals Working with Youth: Insights and Suggestions from Urban Regeneration Zone in Ankara, Turkey","authors":"Mustafa Çağrı Ayalp, Tarik Tuncay","doi":"10.1080/01488376.2023.2234412","DOIUrl":"https://doi.org/10.1080/01488376.2023.2234412","url":null,"abstract":"Abstract Urbanization and population growth in Turkey have worsened housing issues in Ankara’s gecekondu (squatter housing in Turkey) areas, causing more deprivation and crime. Urban regeneration aims to prevent crime, but it should prioritize human needs to prevent damage to the social fabric and psychosocial development of the youth. This phenomenological qualitative research explores the experiences, observations, expectations, and suggestions of 16 professionals working with youth in an urban generation zone in Ankara. The study found that the perception of insecurity persists, and social facilities are underutilized by the youth. The neighborhood exhibits the characteristics of a deprived area and is also affected by low socioeconomic status and poverty. Although crime has dispersed to other neighborhoods, it remains a problem in the neighborhood. A program that supports the psychosocial development of youth is necessary, as professionals find it challenging to intervene effectively and address underlying problems. Subsequent studies may examine other demographic groups and factors, including poverty, discrimination, and gender.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"377 - 390"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48235245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-04DOI: 10.1080/01488376.2023.2226165
C. Cheung, Yuen-hang Ng
Abstract It is uncertain how building the elderly service staff’s capacity sustains the elder’s willingness to age in place. This uncertainty concerns how the staff’s capacity building (i.e., capacitation) meets the elder’s care needs. The uncertainty prompts this study to administer a survey of 1,023 elders and a survey of their 138 community service providers in Hong Kong, China. Results show that staff capacitation sustained the elder’s willingness to age in place, particularly when the staff provided more care or the elder used daycare or home care instead of other community services. This sustenance indicates that meeting the elder’s need for care fosters the elder’s willingness to age in place. Results imply that staff capacitation effectively met elders’ care needs to secure their willingness to age in place. Such capacitation can apply particularly to elder caregiving services.
{"title":"Community Service Staff Capacity Building and Elders’ Willingness to Age in Place","authors":"C. Cheung, Yuen-hang Ng","doi":"10.1080/01488376.2023.2226165","DOIUrl":"https://doi.org/10.1080/01488376.2023.2226165","url":null,"abstract":"Abstract It is uncertain how building the elderly service staff’s capacity sustains the elder’s willingness to age in place. This uncertainty concerns how the staff’s capacity building (i.e., capacitation) meets the elder’s care needs. The uncertainty prompts this study to administer a survey of 1,023 elders and a survey of their 138 community service providers in Hong Kong, China. Results show that staff capacitation sustained the elder’s willingness to age in place, particularly when the staff provided more care or the elder used daycare or home care instead of other community services. This sustenance indicates that meeting the elder’s need for care fosters the elder’s willingness to age in place. Results imply that staff capacitation effectively met elders’ care needs to secure their willingness to age in place. Such capacitation can apply particularly to elder caregiving services.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"287 - 297"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44570862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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