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How to design a sustainable last-mile delivery and returns business model from E-Customers' expectations perspective? 如何从电子客户的期望角度设计可持续的最后一英里配送和退货业务模式?
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-28 DOI: 10.1016/j.rtbm.2024.101194
Maja Kiba-Janiak , Katarzyna Cheba , Magdalena Mucowska , Leise Kelli de Oliveira , Maja Piecyk , Pietro Evangelista , Günter Prockl , Jagienka Rześny-Cieplińska

The paper aims to identify the most preferred business models for sustainable last-mile delivery among e-customers and to evaluate their impact on the environment, economics, and society. To achieve this purpose, the authors conducted a survey and applied conjoint analysis, the Delphi method, and the MCDM: Promethee-Gaia. The research shows that price is the most significant factor for e-customers when choosing a delivery method. However, experts did not consider the business models for last-mile delivery and return preferred by e-customers sustainable. These models create value for customers but not for the urban community at large. The research shows a business model for last-mile delivery that can offer a compromise between creating value for e-customers and co-creating value for the city. The results offer valuable guidelines for both courier companies and local governments.

本文旨在确定电子客户最喜欢的可持续最后一英里配送商业模式,并评估其对环境、经济和社会的影响。为此,作者进行了一项调查,并应用了联合分析法、德尔菲法和多重强迫性思维模型:Promethee-Gaia。研究表明,价格是电子客户选择交付方式时最重要的因素。然而,专家们并不认为电子顾客偏好的最后一英里配送和退货商业模式是可持续的。这些模式为客户创造了价值,但没有为整个城市社区创造价值。研究表明,最后一英里配送的商业模式可以在为电子顾客创造价值和为城市共同创造价值之间找到折中方案。研究结果为快递公司和地方政府提供了有价值的指导。
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引用次数: 0
Analysis of the causal effect of the Covid-19 pandemic on parcel delivery: The case of Belo Horizonte, Brazil Covid-19 大流行对包裹递送的因果效应分析:巴西贝洛奥里藏特的案例
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-27 DOI: 10.1016/j.rtbm.2024.101196
Leise Kelli de Oliveira , João Guilherme da Costa Braga França , Jorge Luís Santos Junior , Gracielle Gonçalves Ferreira de Araújo , Isabela Kopperschmidt de Oliveira , Luísa Tavares Muzzi Sousa , Bruno Vieira Bertoncini , Francisco Gildemir Ferreira da Silva

The impact of the COVID-19 pandemic on e-commerce is evident and well-reported. However, few studies have measured the effect of restrictive measures on e-commerce. Therefore, this article aims to explore the causal effect of the COVID-19 pandemic on parcel deliveries. For this purpose, different techniques (interrupted time series analysis, counterfactual analysis, and structural equation modelling) were used to verify to what extent the number of cases and deaths from COVID-19 and the rigour of the restriction measures (measured by the stringency index) increased parcel deliveries in Belo Horizonte, Brazil. The results confirm the causal effect of the stringency index that positively influences parcel deliveries. The marginal effect of the stringency index on parcel deliveries was 5.44 deliveries per day during the pandemic compared to before the pandemic. This result means that each unit of stringency index increases the number of parcel deliveries by 5.44. The effects vary depending on the technique used; however, all showed the contribution of stringency index on parcel deliveries.

COVID-19 大流行对电子商务的影响是显而易见的,也是有目共睹的。然而,很少有研究衡量限制性措施对电子商务的影响。因此,本文旨在探讨 COVID-19 大流行对包裹递送的因果效应。为此,本文采用了不同的技术(间断时间序列分析、反事实分析和结构方程模型)来验证 COVID-19 的病例数和死亡人数以及限制措施的严格程度(以严格指数衡量)在多大程度上增加了巴西贝洛奥里藏特的包裹递送量。结果证实了严格指数的因果效应,它对包裹投递量产生了积极影响。与大流行前相比,大流行期间严格指数对包裹递送量的边际效应为每天递送 5.44 个包裹。这意味着每增加一个单位的严格指数,包裹递送量就会增加 5.44 次。所使用的技术不同,效果也不尽相同;不过,所有技术都显示了严格指数对包裹投递量的贡献。
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引用次数: 0
Impacts of COVID-19 on the premiums of proximity to railway stations: An in-depth analysis using passenger flows COVID-19 对靠近火车站的溢价的影响:利用客流进行深入分析
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-24 DOI: 10.1016/j.rtbm.2024.101185
I-Chun Tsai

As a result of the coronavirus (COVID-19) pandemic, work and leisure patterns have changed significantly, as have commuting and travel behavior. This has led to changes in the degree of dependence and demand for mass transportation. This paper proposes that these changes decrease people's demand to live near public transportation services and cause the decline of the positive externality created by public transit as measured by house prices. This paper explores the train stations of Taiwan's two largest cities (Taipei and Kaohsiung) by adopting various hedonic price models to estimate the COVID-19 effect on the premiums of proximity to rail stops. We then analyze whether the changes in premiums are affected by the passenger flow at the station. This paper uses four variables to measure passenger flows: the number of total passengers on services, the net number of passengers (the number leaving the local area minus the number of arriving at the local area), and the expected numbers of commuters and non-commuters. The empirical results of this paper show that after the COVID-19 outbreak, the monetary value of the proximity of railway stations decreased significantly. However, the COVID-19 effect on different stations is heterogeneous. The post-COVID-19 decrease in the positive externality associated with proximity to a rail station is significantly affected by passenger flows. The changes in the positive externality of stations found in this study suggest the public has reduced their dependence on stations due to changes in commuting behavior. We urge the government to pay attention to whether the commuting flows and the public's demand for public transportation have shifted and the use of vehicles and road transportation has risen.

由于冠状病毒(COVID-19)大流行,工作和休闲模式发生了重大变化,通勤和旅行行为也是如此。这导致人们对公共交通的依赖程度和需求发生了变化。本文认为,这些变化降低了人们对居住在公共交通服务附近的需求,并导致以房价衡量的公共交通所创造的正外部性下降。本文以台湾两大城市(台北和高雄)的火车站为研究对象,采用各种享乐主义价格模型来估算 COVID-19 对邻近轨道站点溢价的影响。然后,我们分析了溢价的变化是否受到车站客流的影响。本文使用四个变量来衡量客流:服务总乘客数、净乘客数(离开当地的乘客数减去到达当地的乘客数)以及通勤乘客和非通勤乘客的预期人数。本文的实证结果表明,COVID-19 爆发后,火车站邻近性的货币价值显著下降。然而,COVID-19 对不同车站的影响是不同的。COVID-19 爆发后,与邻近铁路车站相关的正外部性的下降受到客流的显著影响。本研究中发现的车站正外部性的变化表明,由于通勤行为的改变,公众对车站的依赖性有所降低。我们敦促政府关注通勤客流和公众对公共交通的需求是否发生了变化,车辆和公路交通的使用是否有所上升。
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引用次数: 0
The convenience benefits of the shipping market: Evidence from C3 and C5 FFAs 航运市场的便利效益:来自 C3 和 C5 食品添加剂的证据
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-24 DOI: 10.1016/j.rtbm.2024.101182
Wenyang Wang , Zihao Wang , Fangyi Zhou , Jinghan Wang , Jinglin Wang , Cong Sui

Forward Freight Agreements (FFAs) are consequential derivatives for risk hedging in the shipping market. This paper presents the first empirical study of convenience yield in the shipping market with a sample of C3 (Tubarao to Qingdao) and C5 (Western Australia to Qingdao) FFAs from 2013 to 2023. First, single-factor and two-factor models are constructed to analyze the random behavior of freight rates in the shipping market, and the existence of convenience yield is empirically tested. The results provide evidence of the existence of convenience yield in the shipping market, with its stochastic variation being a critical factor in shaping the term structure characteristics of FFAs. Second, an ARMAX model is developed for the freight rate index, and the predictive role of the estimated convenience yield and its difference in spot freight rates is analyzed by operating the two-factor model. The findings reveal a significant predictive effect of convenience yield and its difference on spot freight rates. Last but not least, this study emphasizes the importance of convenience yield as a crucial parameter in the shipping market, particularly regarding the transportation of bulk commodities. Changes in the supply and demand of bulk commodities directly impact the fluctuations in shipping market capacity and convenience yield. This study delivers a new explanatory perspective for price formation in the shipping market and is highly valuable for risk management in this sector.

远期运费协议(FFA)是航运市场风险对冲的重要衍生工具。本文首次以 2013 年至 2023 年 C3(图巴劳至青岛)和 C5(西澳大利亚至青岛)远期运费协议为样本,对航运市场的便利收益率进行了实证研究。首先,构建了单因素模型和双因素模型来分析航运市场运价的随机行为,并对便利收益率的存在进行了实证检验。结果证明航运市场中存在便利收益率,其随机变化是形成 FFAs 期限结构特征的关键因素。其次,为运费指数建立了 ARMAX 模型,并通过运行双因素模型分析了估算的便利收益率及其差额对即期运费的预测作用。研究结果表明,便利收益率及其差值对即期运费率有明显的预测作用。最后但并非最不重要的一点是,本研究强调了便利收益率作为航运市场关键参数的重要性,尤其是在大宗商品运输方面。大宗商品的供需变化直接影响着航运市场运力和便利收益率的波动。这项研究为航运市场的价格形成提供了一个新的解释视角,对该行业的风险管理极具价值。
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引用次数: 0
Land price dynamics in response to high-speed rail network characteristics: An empirical analysis 地价动态响应高铁网络特征:实证分析
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-23 DOI: 10.1016/j.rtbm.2024.101184
Guangdong Wu , Tingting Liu , Zhibin Hu

High-speed railway (HSR) has become the backbone of China's rapid and comprehensive urban transportation network system. However, the impact of the network characteristics of HSR on urban land prices has not been studied in sufficient detail. To fill this gap, this study focuses on both the Yangtze River Delta urban agglomeration and the Beijing-Tianjin-Hebei urban agglomeration and explores the linkage relationship between the HSR network and urban land prices. For this analysis, social network analysis and fixed effects model are used. The results show that the overall HSR network density of these two urban agglomerations still has room for improvement. Affected by regional proximity and the direction of HSR lines, HSR presents a spatial pattern of a multi-center–multi-tier network. The “siphon effect” is the main effect of the HSR network characteristics on land prices. However, the weakening degree of spatial spillover effect on siphon effect of the HSR network in the Yangtze River Delta urban agglomeration is stronger than that in the Beijing-Tianjin-Hebei urban agglomeration. Local governments should fully utilize the spatial effects of HSR and enhance the level of coordinated development among urban agglomerations.

高速铁路(高铁)已成为中国快速综合城市交通网络系统的骨干。然而,有关高铁网络特征对城市土地价格影响的研究还不够深入。为填补这一空白,本研究以长三角城市群和京津冀城市群为研究对象,探讨高铁网络与城市地价之间的联动关系。分析中使用了社会网络分析和固定效应模型。结果表明,这两个城市群的整体高铁网络密度仍有提升空间。受区域邻近性和高铁线路走向的影响,高铁呈现出多中心-多层次网络的空间格局。虹吸效应 "是高铁网络特征对地价的主要影响。但与京津冀城市群相比,长三角城市群高铁网络的空间溢出效应对虹吸效应的削弱程度更强。地方政府应充分利用高铁的空间效应,提升城市群间的协调发展水平。
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引用次数: 0
Importance of context when specifying transport services 指定运输服务时语境的重要性
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-22 DOI: 10.1016/j.rtbm.2024.101180
Javad Ghanei , Dan Andersson , Linda Styhre

This paper contributes to the transport purchasing knowledge by the synthesis of four contextual factors consisting of eighteen variables that contextualise shippers' specification of transport-related criteria. A survey study is used to examine how contextual variables influence shippers' specification of six transport-related criteria in Sweden: vehicles and equipment, subcontractors, mode of transport, work instructions, transport time and time precision. The findings indicate that shippers play a dominant role in the specification of transport services, specified as resources, processes and output of services. The specification of output is dominated by shippers, whereas the specification of one type of resource (i.e., subcontractors) is dominated by transport providers. Shippers' specification of transport-related criteria differs across industry, company size, profession (e.g., transport manager or procurement manager), purchase task (e.g., size of contract) and service type (e.g., variation in location of recipients). It is noted that shippers participate in joint specifications with transport providers when the context is complex.

本文综合了由 18 个变量组成的四个环境因素,对托运人制定运输相关标准的环境因素进行了分析,从而对运输采购知识有所贡献。本文通过一项调查研究,探讨了在瑞典,环境变量如何影响托运人对车辆和设备、分包商、运输方式、作业指导书、运输时间和时间精度这六项运输相关标准的指定。研究结果表明,托运人在运输服务的具体说明中起着主导作用,具体说明包括资源、流程和服务产出。对产出的说明由托运人主导,而对一种资源(即分包商)的说明则由运输提供商主导。不同行业、不同公司规模、不同职业(如运输经理或采购经理)、不同采购任务(如合同规模)和不同服务类型(如收货人所在地的差异)的托运人对运输相关标准的要求也不尽相同。值得注意的是,当情况复杂时,托运人会与运输提供商共同制定规格。
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引用次数: 0
Predicting electric vehicles adoption: A synthesis of perceived risk, benefit and the NORM activation model 预测电动汽车的采用:感知风险、收益和 NORM 激活模型的综合分析
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-21 DOI: 10.1016/j.rtbm.2024.101183
Seen Yee Choo , Ali Vafaei-Zadeh , Haniruzila Hanifah , Ramayah Thurasamy

The increasing popularity of electric vehicles (EVs) as an alternative mode of transportation aims to reduce greenhouse gas emissions and energy expenditures, playing a crucial role in the evolution of emerging mobility markets. This research investigates consumer perspectives on EV adoption using the perceived risks and benefits model and the norm activation model. Employing a survey-based methodology, data were gathered from 379 Malaysian respondents aged 18 and older, with valid driving licenses but no prior EV experience. The study utilized partial least squares structural equation modelling (PLS-SEM) to analyze the data. Key findings reveal positive associations between the intention to use EVs and factors such as perceived enjoyment, perceived benefit, trust, and environmental knowledge. Conversely, perceived risk and perceived cost were not significantly correlated with adoption intention. The study also found that awareness of consequences and the assignment of responsibility positively influenced personal norms, which in turn were linked to the intention to adopt EVs. The current study addresses the lack of research in Malaysia by focusing specifically on Malaysian consumers. Practical implications highlight the need for local policymakers and industry stakeholders to enhance awareness about EV advantages, improve marketing strategies, and support informed decision-making aligned with personal and environmental values. This research provides valuable insights into consumer perceptions of EV adoption in Malaysia, contributing to the global shift towards a greener automotive landscape.

电动汽车(EV)作为一种替代交通方式日益普及,旨在减少温室气体排放和能源支出,在新兴交通市场的发展中发挥着至关重要的作用。本研究采用感知风险与收益模型和规范激活模型,对消费者采用电动汽车的观点进行了调查。研究采用调查方法,从 379 名年龄在 18 岁及以上、持有有效驾驶执照但没有电动汽车使用经验的马来西亚受访者中收集数据。研究采用偏最小二乘结构方程模型(PLS-SEM)对数据进行分析。主要研究结果显示,使用电动汽车的意愿与感知到的乐趣、感知到的益处、信任和环保知识等因素之间存在正相关。相反,感知到的风险和感知到的成本与使用意向没有明显关联。研究还发现,后果意识和责任分配对个人规范有积极影响,而个人规范又与采用电动汽车的意愿相关。目前的研究专门针对马来西亚消费者,解决了马来西亚缺乏研究的问题。研究的实际意义强调,当地政策制定者和行业利益相关者需要提高对电动汽车优势的认识,改进营销策略,支持符合个人和环境价值观的明智决策。这项研究为了解马来西亚消费者对电动汽车应用的看法提供了有价值的见解,有助于全球向更环保的汽车领域转变。
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引用次数: 0
Provincial port integration effects on port development: A novel synthetic control investigation of Zhejiang, China 省港一体化对港口发展的影响:中国浙江的新型合成控制研究
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-15 DOI: 10.1016/j.rtbm.2024.101170
Wanying Li , Zaijin You , Yu Zhao , Xi Xia

Provincial port integration (PPI) is the mainstream trend of China's regional port reform and upgrading, which influences the entire port system. The synthetic control method (SCM) is first used in this study to analyze the effect of PPI on port container throughput (PCT) that signals port development to some extent in Zhejiang Province, with nine other provinces that have not implemented PPI from 2004 to 2018 as the control objects. Further, to identify the transmission mechanism by which PPI affects PCT, datasets related to port development spanning 2004–2020 are collected from 16 provincial administrative regions in China. On this basis a mediation effect model including both the parallel and serial mediations is developed. Results show that PPI has contributed to the significant improvement of PCT in Zhejiang, increasing its contributions over time. The exploration of the transmission mechanism indicates that PPI can indirectly promote port development mainly through the compound mediating effect of port efficiency improvement, industrial structure upgrading and foreign trade growth. The findings may provide productive guidelines for the integration and coordinated development of regional port clusters and can also be generalizable to other countries or maritime ranges worldwide.

省港一体化(PPI)是中国区域港口改革升级的主流趋势,影响着整个港口系统。本研究首先采用合成控制法(SCM),以2004-2018年未实施PPI的其他9个省份为控制对象,分析PPI对在一定程度上预示浙江省港口发展的港口集装箱吞吐量(PCT)的影响。此外,为了确定 PPI 影响 PCT 的传导机制,我们收集了中国 16 个省级行政区 2004-2020 年港口发展的相关数据集。在此基础上,建立了包括平行中介和串联中介在内的中介效应模型。结果表明,PPI 促进了浙江港口吞吐量的显著提高,并且随着时间的推移,其贡献越来越大。对传导机制的探索表明,PPI 主要通过港口效率提升、产业结构升级和外贸增长的复合中介效应间接促进港口发展。研究结果可为区域港口集群的整合与协调发展提供富有成效的指导,也可推广至世界其他国家或海域。
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引用次数: 0
Port governance and the implications of institutional fragmentation: Lessons from Colombia 港口治理和机构分散的影响:哥伦比亚的经验教训
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-13 DOI: 10.1016/j.rtbm.2024.101179
Gordon Wilmsmeier , Athanasios A. Pallis , Sebastian Leon Schorch , Diana Lisseth Trujillo

Thirty years ago, Colombia abolished the State monopoly of port governance. This reform was aligned with the widespread ‘first global wave’ of port reforms yet marked by several variations. The most striking ones are the absence of a classic Port Authority - i.e., a single entity managing, developing, and regulating one or more ports at either local, regional, or national level - and the consequent institutional fragmentation. A plurality of institutions has been responsible for specific aspects of port governance. This historical progression allows for a reflection on the present model and examining a broader issue in port governance: what are the implications of institutional fragmentation? This study compares the standing of public and private actors vis-a-vis port governance (their understanding of the rules of the game), their long-term strategic visions, and the potential intra-sectoral divisions. It also evaluates whether the low capacities of port managing entities have led to a structure-strategy mismatch that undermines improvements in the respective ports. The empirical research involved a two-stage online survey with the participation of relevant public and private actors, detailing perceptions of the current setting and future expectations of the distribution of port governance responsibilities. Three groups of port governance activities are under examination: (a) port policy formation, (b) management of concessions, and (c) market and price regulation. Social network analysis (SNA) was applied to contrast public and private sector perceptions. It reveals differences and commonalities in stakeholders' perspectives on the current Colombian port governance model and its desired future structures. Integrating these insights with the ‘matching framework’ approach of port governance allows for conceptualising the consequences of port governance fragmentation.

三十年前,哥伦比亚废除了国家对港口管理的垄断。这一改革与广泛的 "第一次全球港口改革浪潮 "相一致,但也有一些不同之处。最突出的是没有一个典型的港务局--即在地方、地区或国家层面管理、开发和监管一个或多个港口的单一实体--以及随之而来的机构分散。多个机构负责港口管理的特定方面。通过这一历史进程,我们可以对目前的模式进行反思,并探讨港口治理中的一个更广泛的问题:机构分散会产生什么影响?本研究比较了公共和私营部门在港口治理方面的地位(对游戏规则的理解)、长期战略愿景以及部门内部的潜在分歧。研究还评估了港口管理实体的低能力是否导致了结构与战略的不匹配,从而影响了各自港口的改善。实证研究包括两个阶段的在线调查,相关的公共和私人部门都参与了调查,详细了解了对港口治理责任分配的现状和未来预期的看法。对三类港口治理活动进行了研究:(a) 港口政策制定,(b) 特许权管理,(c) 市场和价格监管。社会网络分析(SNA)被用来对比公共部门和私营部门的看法。它揭示了利益相关者对当前哥伦比亚港口治理模式及其未来理想结构的看法的差异和共性。将这些见解与港口治理的 "匹配框架 "方法结合起来,可以对港口治理分散的后果进行概念化。
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引用次数: 0
Evaluating the relative efficiency of third party logistics companies using data envelopment analysis: A case study in road transportation and warehousing 利用数据包络分析法评估第三方物流公司的相对效率:公路运输和仓储案例研究
IF 4.1 2区 工程技术 Q2 BUSINESS Pub Date : 2024-08-13 DOI: 10.1016/j.rtbm.2024.101181
Ching-Chiao Yang , Chia-Nan Wang , Thuong-Truyet Ngo

As the backbone of supply chain operations, efficient freight road transportation and warehousing play a crucial role in facilitating business connectivity and ensuring smooth operations. Despite their significance, there remains a gap in understanding the efficiency levels of third-party logistics (3PL) companies in this specific area. To address this gap, this study employs the Data Envelopment Analysis (DEA) model to evaluate the relative efficiency of 3PL companies operating in Vietnam, a country that is positioning logistics as one of the spearhead service industries for the future. Drawing data from practical sources, our analysis encompasses various input and output variables. The findings reveal that 6 out of 13 3PL companies achieved overall efficiency. While many previous studies in this area overlook the slack of both input and output variables, this research conducts a thorough analysis. Through slack variables analysis, inefficient 3PL companies can identify which resources need to be reduced. Furthermore, this research provides valuable insights for policymakers and practitioners seeking to optimize logistics operations and enhance business connectivity in the region. Additionally, it offers actionable recommendations for improving logistics efficiency and delineates future research avenues, thus furnishing practical insights for enhancing the performance of logistics firms in emerging markets like Vietnam.

作为供应链运营的支柱,高效的公路货运和仓储在促进业务连接和确保顺利运营方面发挥着至关重要的作用。尽管它们意义重大,但在了解第三方物流(3PL)公司在这一特定领域的效率水平方面仍存在差距。为了弥补这一差距,本研究采用数据包络分析(DEA)模型来评估在越南运营的第三方物流公司的相对效率,越南正将物流业定位为未来的先导服务行业之一。我们从实际来源获取数据,分析了各种投入和产出变量。研究结果表明,13 家第三方物流公司中有 6 家实现了整体效益。以往许多这方面的研究都忽略了输入和输出变量的松弛,而本研究则进行了全面分析。通过对松弛变量的分析,效率低下的第三方物流公司可以确定哪些资源需要减少。此外,本研究还为决策者和从业人员提供了宝贵的见解,帮助他们优化物流运营,提高该地区的商业连通性。此外,它还为提高物流效率提供了可行的建议,并指明了未来的研究方向,从而为提高越南等新兴市场物流公司的绩效提供了实用的见解。
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引用次数: 0
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