Research in Transportation Business and Management最新文献_第5页

Determinants of the willingness to accept compensation for flight delays by low-cost airlines 低成本航空公司接受航班延误赔偿意愿的决定因素

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-01-29 DOI: 10.1016/j.rtbm.2026.101615

Chieh-Hua Wen, Peng-Chuan Li

Flight delays are one of the most common problems in the aviation industry. This study examines the determinants of the willingness to accept compensation offered by low-cost airlines for delayed flights. The willingness to accept using the contingent valuation method is used to investigate the amount of compensation for long delays before departure. Hypothetical scenarios involving flight delays are generated, and the payment card method is used to determine the range of starting bid values. Double-bounded dichotomous choice survey data, a bivariate probit model, and data collected from the Taoyuan International Airport in Taiwan are used to estimate compensation equations. The results indicate that the willingness to accept compensation is associated with sex, age, personal income, the purpose of the trip, nationality of the passengers, and preferences for alternative travel options. As the compensation offer increases, the probability that passengers will accept it also increases. The mean values of willingness to accept compensation range from US $34–$89 for a four-hour delay to US $131–$200 for an eight-hour delay. These estimates align with existing provisions, such as the JetBlue Airways customer protection program.

航班延误是航空业最常见的问题之一。本研究考察了低成本航空公司提供的航班延误赔偿意愿的决定因素。采用或有估价法，利用接受意愿来调查出发前长时间延误的补偿数额。生成涉及航班延误的假设场景，并使用支付卡方法确定起始出价的范围。本研究以双界二分类选择调查资料、二元probit模型及台湾桃园国际机场的资料为基础，估算补偿方程。结果表明，旅客接受补偿的意愿与性别、年龄、个人收入、出行目的、国籍、出行选择偏好等因素有关。随着赔偿金额的增加，乘客接受赔偿的可能性也会增加。愿意接受赔偿的平均值从延迟4小时的34至89美元到延迟8小时的131至200美元不等。这些估计与现有条款一致，例如捷蓝航空公司的客户保护计划。

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引用次数: 0

Beyond the obvious: The impact of logistics standardization on urban innovation capacity 显而易见之外：物流标准化对城市创新能力的影响

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-01-22 DOI: 10.1016/j.rtbm.2026.101607

Cheng Gu , Peiwen Zhang , Tiranrong Yuan

The circulation system plays a crucial role in innovation and economic development. While existing literature has extensively explored the connection between circulation and innovation, the specific role of logistics activities remains underexamined. Leveraging China's implementation of logistics standardization as a quasi-natural experiment, this study employs a difference-in-differences approach to estimate its impact on urban innovation capacity. Using panel data from 286 Chinese cities from 2009 to 2023, we find that logistics standardization significantly enhances urban innovation capacity. This finding remains robust after conducting tests for expected effects, heterogeneous treatment effects, and dual machine learning. Furthermore, transportation infrastructure and talent concentration positively moderate the relationship between logistics standardization and urban innovation capacity. We also identify significant spillover effect, indicating that logistics standardization not only enhances the innovation capacity of implementing cities but also drives innovation development in neighboring areas. Finally, there are large differences between Chinese cities, and this study also analyzes heterogeneity. We found that in cities with stronger patent protection, more favorable business environments, and those located in China's eastern region, logistics standardization has a more significant impact on urban innovation capacity. These findings contribute to the literature on circulation and innovation, while also offering policy insights for promoting urban innovation development.

流通系统在创新和经济发展中起着至关重要的作用。虽然现有文献广泛探讨了流通与创新之间的联系，但物流活动的具体作用仍未得到充分研究。本研究将中国物流标准化的实施作为一项准自然实验，采用差异中的差异方法来评估其对城市创新能力的影响。利用2009 - 2023年中国286个城市的面板数据，我们发现物流标准化显著提高了城市创新能力。在对预期效果、异质治疗效果和双机器学习进行测试后，这一发现仍然是强有力的。此外，交通基础设施和人才集中度正向调节物流标准化与城市创新能力的关系。研究还发现了显著的溢出效应，表明物流标准化不仅提升了实施城市的创新能力，还带动了周边地区的创新发展。最后，中国城市间存在较大差异，本研究也分析了异质性。研究发现，在专利保护力度较强、营商环境较好的城市，以及位于中国东部地区的城市，物流标准化对城市创新能力的影响更为显著。这些研究成果不仅为流通与创新的研究提供了理论依据，也为促进城市创新发展提供了政策参考。

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引用次数: 0

Are punctual and regular train lines efficient? Re-evaluating regional railway performance with a service quality-integrated DEA framework 准时和常规的火车线路效率高吗？基于服务质量集成DEA框架的区域铁路绩效再评价

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2025-12-31 DOI: 10.1016/j.rtbm.2025.101590

Nicolas Fabre , Florent Laroche , Laura Eboli , Gabriella Mazzulla , Louafi Bouzouina

Are the most cost-efficient train lines providing the best service? This study demonstrates that efficiency models often misidentify operational success, rewarding lines with significant service quality deficits. Based on a granular analysis of 174 line-year observations across 58 French regional railway lines, we propose and apply a new efficiency framework. By incorporating essential Quality of Service indicators (punctuality, regularity, frequency and crowding) into the evaluation, we reveal a fundamental reshuffling of performance rankings. Our findings show a clear divergence: cost-efficient lines with poor service are penalized, while lines delivering high-quality service see their performance scores improve significantly. The analysis further identifies the distinct characteristics of lines that experience the greatest changes in rank. As France moves towards competitive tendering in the rail sector, these results carry significant policy implications. A sole focus on cost-efficiency risks incentivizing service degradation. This research offers Public Transport Authorities a robust, quality-aware tool to facilitate more accurate performance diagnostics, identify benchmark lines, and ultimately foster a system that prioritizes both economic viability and passenger welfare.

最具成本效益的火车线路是否提供最好的服务？本研究表明，效率模型经常错误地识别运营成功，奖励具有显著服务质量缺陷的线路。基于对法国58条区域铁路线上174条线路年观测数据的细致分析，我们提出并应用了一个新的效率框架。通过将基本的服务质量指标（准点率、规律性、频率和拥挤程度）纳入评估，我们揭示了绩效排名的根本重组。我们的研究结果显示了明显的差异：服务质量差的低成本线路会受到惩罚，而提供高质量服务的线路的绩效得分会显著提高。分析进一步确定了经历最大等级变化的线条的独特特征。随着法国在铁路部门转向竞争性招标，这些结果具有重要的政策含义。只注重成本效益可能会刺激服务退化。这项研究为公共交通当局提供了一个强大的、具有质量意识的工具，以促进更准确的绩效诊断，确定基准线路，并最终建立一个优先考虑经济可行性和乘客福利的系统。

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引用次数: 0

Effects of perceived fit and brand trust on acceptance of new energy vehicles across brand extension distances 感知契合度和品牌信任对新能源汽车接受度跨品牌延伸距离的影响

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-01-05 DOI: 10.1016/j.rtbm.2025.101594

Wenbo Li , Fan Zhang , Xiu Cheng , Xiao Zheng , Shanshan Li

Consumer acceptance is crucial for promoting new energy vehicles (NEVs), which are reshaping the traditional automotive brand landscape. This study investigates how consumer perceptions—specifically, perceived fit (brand image and product category fit) and brand trust—affect acceptance of NEV brand extensions across varying extension distances. Analysis of data from 1058 respondents reveals that perceived fit and brand trust significantly drive acceptance, with extension distance moderating these effects: as distance increases, the importance of brand image fit decreases, whereas brand trust becomes significantly stronger. These findings inform strategies for NEV promotion, emphasizing how brands can leverage consumer perceptions and extension theory while managing extension distance.

消费者的接受度对于推广新能源汽车至关重要，新能源汽车正在重塑传统汽车品牌的格局。本研究探讨了消费者感知-特别是感知契合度（品牌形象和产品类别契合度）和品牌信任-如何影响新能源汽车品牌延伸在不同延伸距离上的接受度。对1058名受访者的数据分析表明，感知契合度和品牌信任显著推动了接受度，延伸距离调节了这些影响：随着距离的增加，品牌形象契合度的重要性降低，而品牌信任则显著增强。这些发现为新能源汽车的推广策略提供了信息，强调了品牌如何在管理延伸距离的同时利用消费者的感知和延伸理论。

引用次数: 0

Does travel captivity affect the MaaS plan uptake? 旅游圈养会影响MaaS计划的实施吗？

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-02-11 DOI: 10.1016/j.rtbm.2026.101628

Willy Kriswardhana , Domokos Esztergár-Kiss

Although preferences for MaaS have been explored, the effects of transportation captivity on the adoption of MaaS plans have not yet been revealed. Current research investigates the demand and willingness to pay (WTP) for MaaS plans distinguished based on transportation captivity. An online survey is conducted in Hungary, and it includes a stated preference experiment. The preferences are estimated by using multinomial logit and mixed logit models. The results demonstrate that the participants prefer the plans containing public transport (PT) and bike-sharing services. Moreover, females living in the capital with university degrees are more inclined to adopt MaaS plans, and the WTP value for PT is similar to the actual price. This paper sheds light on the price range of the plans and services, and the results are beneficial for MaaS operators and mobility service providers joining the MaaS scheme in the future.

虽然对MaaS的偏好已经进行了探索，但交通圈养对采用MaaS计划的影响尚未揭示。目前的研究调查了基于交通条件的MaaS计划的需求和支付意愿。匈牙利进行了一项在线调查，其中包括一个陈述偏好实验。使用多项logit和混合logit模型估计了偏好。结果表明，参与者更倾向于包含公共交通（PT）和自行车共享服务的计划。此外，居住在首都并拥有大学学历的女性更倾向于采用MaaS计划，并且PT的WTP值与实际价格相似。本文阐明了计划和服务的价格范围，结果有利于MaaS运营商和未来加入MaaS计划的移动服务提供商。

引用次数: 0

Barriers and drivers for penetrating the global maritime labour market: Empirical evidence from merchant seafarers 进入全球海事劳动力市场的障碍和驱动因素：来自商船海员的经验证据

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-01-12 DOI: 10.1016/j.rtbm.2026.101599

Şaban Emre Kartal , Yasin Arslanoğlu , Özkan Uğurlu , Orkun Burak Öztürk

The maritime transport sector is characterised by unique dynamics, including the ease of crew exchange and the increased use of standardised languages by seafarers. These factors have led to greater multinationalism among ship crews, which presents several managerial, cultural and operational challenges. This study examines the factors, drivers and barriers affecting the integration of professional seafarers into the global maritime labour market under multinational working conditions. The study introduces a ‘harmony’ variable, derived from six attitudinal items, as a proxy for seafarers' adaptability to multinational crew environments.

A mixed-method design was employed, integrating quantitative analyses with qualitative insights to provide a comprehensive understanding of multinational working. A hierarchical cluster analysis was conducted to classify the respondents according to their harmony values. The classification of seafarers according to harmony scores was followed by the analysis of quantitative data from 322 respondents and qualitative data from 125 respondents, respectively. The findings indicate that there were no significant differences in the duration of multi-national working for seafarers at varying levels of harmony. Moreover, an analysis of the factors that contribute to the duration of multinational work revealed that marital status, competence, and raising with maritime culture were significant predictors.

In the context of multinational working, it has been observed that seafarers tend to express concerns regarding their English language proficiency, professionalism, and cultural properties. However, the participants identified several challenges that lie beyond the capabilities of seafarers, including the need for government support, global marketing, and accreditation. These findings underscore the need for policy interventions in maritime education and international cooperation to prepare seafarers for multicultural working environments. Therefore, policymakers should undergo critical reorganizations in maritime education and training to integrate their mariners with the global labour market.

海运部门具有独特的动态特点，包括船员交流的便利性和海员越来越多地使用标准化语言。这些因素导致了船员中更大的多国主义，这带来了一些管理、文化和运营方面的挑战。本研究考察了在多国工作条件下影响专业海员融入全球海事劳动力市场的因素、驱动因素和障碍。该研究引入了一个“和谐”变量，源自六个态度项目，作为海员对多国船员环境适应性的代表。采用混合方法设计，将定量分析与定性分析相结合，以提供对跨国工作的全面理解。采用层次聚类分析方法，根据受访者的和谐值对其进行分类。根据和谐分数对海员进行分类之后，分别分析了来自322名受访者的定量数据和来自125名受访者的定性数据。研究结果表明，在不同的和谐水平上，海员的跨国工作时间没有显著差异。此外，对影响跨国工作持续时间的因素的分析表明，婚姻状况、能力和在海洋文化中成长是重要的预测因素。在跨国工作的背景下，据观察，海员倾向于表达对他们的英语语言能力、专业精神和文化属性的担忧。然而，与会者确定了海员能力之外的一些挑战，包括对政府支持、全球营销和认证的需求。这些发现强调了在海事教育和国际合作方面进行政策干预的必要性，以使海员为多元文化工作环境做好准备。因此，决策者应在海事教育和培训方面进行重大重组，使其海员与全球劳动力市场相结合。

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引用次数: 0

Investigating government enforcement – Indirect actions and other factors roles in determining the adoption intention of battery-powered cars 调查政府执法-间接行动和其他因素在确定采用电动汽车的意图中起作用

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-01-31 DOI: 10.1016/j.rtbm.2026.101617

Saurabh Kumar , Syeedun Nisa , Reshma Nasreen

This study aimed to identify determinants of electric vehicles (EVs) adoption intention (AI) given the limited availability and low awareness of EVs in India. Adopting a novel theoretical perspective, the study assessed the role of the government (as an enforcer through indirect actions) on the users' EVs AI. Purposive sampling was employed to disseminate the survey questionnaire in the National Capital Region of India, resulting in 614 responses selected for final analysis. Multiple regression and the PROCESS macro were utilized for model validation and hypothesis testing. The findings indicated that government enforcement–indirect actions (GEIA), complexity (i.e., less complex mechanism), purchase price, and financial-non financial incentives had a highest effect on EVs AI, among all significant influencers with GEIA emerging as the strongest predictor (β 0.328, p < 0.001) after controlling for socio-psycho and demographic variables. Further investigation proved a substantial indirect effect of GEIA on the relationship between influencing variables (socio-psycho-contextual) and EVs AI. The study addressed the gaps in the literature and overlooked cause-and-effect relationships through an original research methodology, identified the relevant influencing variables of EVs AI, and introduced GEIA as a significant contributing factor affecting EVs AI directly and indirectly.

鉴于印度电动汽车的可用性有限和认知度低，本研究旨在确定电动汽车（ev）采用意图（AI）的决定因素。该研究采用新颖的理论视角，评估了政府（通过间接行动作为执行者）对用户电动汽车人工智能的作用。采用有目的抽样的方法在印度国家首都地区发放调查问卷，最终选出614份回复进行最终分析。采用多元回归和PROCESS宏观进行模型验证和假设检验。研究结果表明，在所有显著影响因素中，政府执法-间接行动（GEIA）、复杂性（即不太复杂的机制）、购买价格和财政-非财政激励对电动汽车人工智能的影响最大，在控制社会心理和人口变量后，GEIA成为最强的预测因子（β 0.328, p < 0.001）。进一步的调查证明了GEIA对影响变量（社会心理情境）与电动汽车AI之间的关系具有实质性的间接影响。本研究通过独创的研究方法弥补了文献空白和忽略因果关系的问题，确定了电动汽车人工智能的相关影响变量，并引入了GEIA作为直接和间接影响电动汽车人工智能的重要贡献因素。

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引用次数: 0

Flexible tickets and strategic revenue management in high-speed rail market competition 高铁市场竞争中的柔性票务与战略收益管理

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-02-11 DOI: 10.1016/j.rtbm.2026.101619

Evgeniia Shtele , Daniele Crotti , Viktor Koshmak

This paper analyses the role of ticket flexibility in revenue management and competitive strategies within high-speed rail (HSR) markets. By considering the relevance of duopolistic settings in the EU markets, we develop a two-firm theoretical model incorporating operator-based and ticket-based competition, which encompasses ticket flexibility options. The model captures key features of liberalized HSR markets where incumbent operators typically offer higher service frequencies while new entrants face capacity constraints and must strategically utilize flexibility policies to compete. Using a Hotelling framework extended to include stochastic ticket availability, we show that the type of competition might critically depend on passengers' disutility due to inflexible tickets and the probability that promotional fares sell out before departure. We calibrate the theoretical model using comprehensive real-time data from the Italian HSR market, tracking ticket fares and availability for Trenitalia and NTV Italo across eight major routes over four months. Besides estimating the probability that entrants exhaust discounted tickets before incumbents through survival analysis of booking patterns, the empirical analysis unveils distinct competition patterns by ticket classes and routes characteristics, as 2nd-class markets and/or long-distance popular routes exhibit ticket-based competition where flexibility implies price premiums, while 1st-class markets and/or short-haul and less demanded city connections display operator-based competition focused on operator characteristics rather than ticket types. Results suggest that, when passengers are weakly sensitive to ticket inflexibility, entrants adopt aggressive pricing across all fares, leading to operator-based competition. By contrast, when flexibility is highly valued, the operators reduce promotional ticket prices while keeping premium pricing for flexible options, resulting in ticket-based competition. These findings have implications for revenue management strategies in HSR markets and suggest that regulatory policies affecting ticket flexibility should be tailored to specific rail sub-markets.

本文分析了票务灵活性在高铁市场收益管理和竞争策略中的作用。通过考虑欧盟市场中双寡头环境的相关性，我们建立了一个两家公司的理论模型，该模型结合了基于运营商和基于票务的竞争，其中包括票务灵活性选项。该模型抓住了自由化高铁市场的关键特征，即现有运营商通常提供更高的服务频率，而新进入者面临容量限制，必须战略性地利用灵活性政策来竞争。通过将Hotelling框架扩展到包含随机机票可用性，我们发现竞争类型可能严重依赖于乘客因机票不灵活而产生的负效用，以及促销机票在出发前售罄的概率。我们使用来自意大利高铁市场的全面实时数据来校准理论模型，在四个月内跟踪意大利铁路公司和意大利国家铁路公司8条主要路线的票价和可用性。除了通过对订票模式的生存分析来估计进入者比现有者更早用完折扣机票的可能性外，实证分析还揭示了不同机票等级和航线特征的不同竞争模式，因为二级市场和/或长途热门航线表现出基于机票的竞争，灵活性意味着价格溢价。而头等舱市场和/或短途和需求较少的城市航线则显示出基于运营商的竞争，其重点是运营商的特点，而不是机票类型。结果表明，当乘客对机票不灵活性的敏感性较弱时，进入者会在所有票价上采取激进定价，从而导致基于运营商的竞争。相反，当灵活性被高度重视时，运营商会降低促销机票价格，同时保持灵活选项的溢价，从而导致基于机票的竞争。这些发现对高铁市场的收益管理策略具有启示意义，并建议影响票务灵活性的监管政策应针对特定的铁路子市场进行调整。

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引用次数: 0

Airline joint ventures in emerging markets: The case of Saudia under vision 2030 新兴市场的航空合资企业：以沙特阿拉伯为例，展望2030年

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-01-22 DOI: 10.1016/j.rtbm.2026.101613

Ayşe Bora , Ekrem Tatoglu , Halit Keskin , Emel Esen

The liberalization of global air transport has encouraged airlines to adopt joint ventures (JVs) as a means of expanding networks, reducing risk, and strengthening competitiveness. While literature provides rich insights into JVs in mature markets, their feasibility in emerging markets remains underexplored. This study addresses this gap by examining the prospects for Saudia, the national carrier of Saudi Arabia, to pursue JVs in support of the country's Vision 2030 strategy. Drawing on transaction cost economics, the resource-based view, and network theory, the study employs a qualitative case design based on elite interviews with senior industry executives, policy advisors, and academic experts. The findings identify both opportunities and constraints, highlighting issues of strategic fit, regulatory reform, operational capacity, partnership design, cultural alignment, risk management, and market readiness. The analysis shows that while JVs could provide Saudia with a viable pathway to accelerate international integration and enhance competitiveness, success will depend on regulatory clarity, organizational modernization, and credibility with global partners. The study advances research on airline alliances in emerging markets and offers practical guidance for managers and policymakers engaged in shaping the future of aviation in Saudi Arabia.

全球航空运输的自由化鼓励航空公司采用合资企业（JVs）作为扩大网络、降低风险和加强竞争力的手段。虽然文献对成熟市场的合资企业提供了丰富的见解，但它们在新兴市场的可行性仍未得到充分探索。本研究通过研究沙特阿拉伯国家航空公司沙特阿拉伯寻求合资企业以支持该国2030年愿景战略的前景，解决了这一差距。利用交易成本经济学、资源基础观点和网络理论，本研究采用定性案例设计，基于对高级行业高管、政策顾问和学术专家的精英访谈。调查结果指出了机遇和制约因素，强调了战略契合、监管改革、运营能力、伙伴关系设计、文化一致性、风险管理和市场准备等问题。分析表明，虽然合资企业可以为沙特阿拉伯提供加速国际一体化和提高竞争力的可行途径，但成功与否将取决于监管的明确性、组织的现代化以及与全球合作伙伴的可信度。该研究推动了新兴市场航空公司联盟的研究，并为参与塑造沙特阿拉伯航空业未来的管理者和政策制定者提供了实用指导。

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引用次数: 0

Facing a wave of revenge travel: Airport employees' job burnout, work engagement and well-being in the postpandemic era 面对一波报复性旅行：大流行后时代机场员工的工作倦怠、工作投入和幸福感

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management

Pub Date : 2026-03-01 Epub Date: 2026-02-20 DOI: 10.1016/j.rtbm.2026.101633

Pei-Chun Chen , Hui-Hsuan Yen , Ching-Fu Chen

In the postpandemic era, the wave of revenge travel brought vast challenges to the airport workplace. Drawing on the job demands-resources model, this study addresses the job-related psychological state of airport employees (i.e., job burnout and engagement) and investigates the relationships between its affecting factors and consequences. Using survey data collected from 214 Taiwanese airport employees, the structural equation modelling results indicate that job demands positively and negatively affect job burnout and work engagement, respectively. Job resources positively affect work engagement. Job burnout affects all three consequences, whereas work engagement affects only job satisfaction and psychological well-being. Theoretical and practical implications are provided and discussed.

在后疫情时代，报复性旅行浪潮给机场工作场所带来了巨大挑战。本研究利用工作需求-资源模型，研究机场员工的工作相关心理状态（即工作倦怠和敬业度），并探讨其影响因素与后果之间的关系。利用214名台湾机场员工的调查数据，结构方程建模结果显示，工作需求对工作倦怠和工作投入分别有正向和负向影响。工作资源对工作投入有正向影响。工作倦怠会影响这三个结果，而工作投入只会影响工作满意度和心理健康。提供并讨论了理论和实践意义。

引用次数: 0