Pub Date : 2022-05-04DOI: 10.1080/10967494.2022.2064022
Jaclyn S. Piatak, Zachary T. Mohr, Suzanne M. Leland
Does the public hold government to a higher standard than private for-profit and nonprofit organizations? Building upon behavioral public administration work on blame attribution, we also examine the role of functional responsibility and causal responsibility. We conduct a timely experiment to examine who the public blames for the death of nursing home residents due to a coronavirus outbreak. We vary two conditions: the presence of a staffing shortage and the sector of the nursing home. Regardless of sector, we find the public attributes greater blame to the management, the superintendent and board, and less blame to staff in the case of a staffing shortage. We find no evidence of anti-public sector bias for levels of blame. Findings illustrate how messaging about a shortage, a functional responsibility of management, shifts blame up the organizational hierarchy. Findings highlight the need for organizational capacity to cope with crises and accountability to ensure social equity.
{"title":"Blame dynamics across the organizational hierarchy and sectors: how a staffing shortage and ownership shape blame for nursing homes in crisis","authors":"Jaclyn S. Piatak, Zachary T. Mohr, Suzanne M. Leland","doi":"10.1080/10967494.2022.2064022","DOIUrl":"https://doi.org/10.1080/10967494.2022.2064022","url":null,"abstract":"Does the public hold government to a higher standard than private for-profit and nonprofit organizations? Building upon behavioral public administration work on blame attribution, we also examine the role of functional responsibility and causal responsibility. We conduct a timely experiment to examine who the public blames for the death of nursing home residents due to a coronavirus outbreak. We vary two conditions: the presence of a staffing shortage and the sector of the nursing home. Regardless of sector, we find the public attributes greater blame to the management, the superintendent and board, and less blame to staff in the case of a staffing shortage. We find no evidence of anti-public sector bias for levels of blame. Findings illustrate how messaging about a shortage, a functional responsibility of management, shifts blame up the organizational hierarchy. Findings highlight the need for organizational capacity to cope with crises and accountability to ensure social equity.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44246908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-04DOI: 10.1080/10967494.2022.2078913
Austin M. McCrea
Abstract Recent work in representative bureaucracy focuses on the micro-foundations of representation and explores the conditions for who represents and who receives representation. Drawing on insights from street-level bureaucracy, this article contributes to the micro theory of representation by exploring how workload influences the ability for a bureaucrat to represent a client. Extant literature highlights how bureaucrats’ resort to coping mechanisms to deal with conflicting demands and work requirements, yet how these mechanisms guide representation have yet to be explored. Findings from over 35,000 cases in Florida hospital emergency room departments reveal that physician-patient gender matching predicts a significant decrease in heart attack mortality when physician workload is normal. Moreover, the effects of representation are amplified when workload is low. When workload is high, however, there is no substantive benefit associated with representation. These findings suggest that representation is a discretionary action affected by workload and can carry distributional consequences depending on how bureaucrats’ cope with job stress.
{"title":"Coping with representation: the moderating effect of workload on individual-level representation","authors":"Austin M. McCrea","doi":"10.1080/10967494.2022.2078913","DOIUrl":"https://doi.org/10.1080/10967494.2022.2078913","url":null,"abstract":"Abstract Recent work in representative bureaucracy focuses on the micro-foundations of representation and explores the conditions for who represents and who receives representation. Drawing on insights from street-level bureaucracy, this article contributes to the micro theory of representation by exploring how workload influences the ability for a bureaucrat to represent a client. Extant literature highlights how bureaucrats’ resort to coping mechanisms to deal with conflicting demands and work requirements, yet how these mechanisms guide representation have yet to be explored. Findings from over 35,000 cases in Florida hospital emergency room departments reveal that physician-patient gender matching predicts a significant decrease in heart attack mortality when physician workload is normal. Moreover, the effects of representation are amplified when workload is low. When workload is high, however, there is no substantive benefit associated with representation. These findings suggest that representation is a discretionary action affected by workload and can carry distributional consequences depending on how bureaucrats’ cope with job stress.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"321 - 342"},"PeriodicalIF":2.6,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59666758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-04DOI: 10.1080/10967494.2022.2067926
Huishan Yang, R. Lemaire
{"title":"Are collaborative challenges barriers to working together? –a multi-level multi-case network analysis","authors":"Huishan Yang, R. Lemaire","doi":"10.1080/10967494.2022.2067926","DOIUrl":"https://doi.org/10.1080/10967494.2022.2067926","url":null,"abstract":"","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45692686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-02DOI: 10.1080/10967494.2022.2050859
Max French, J. Kimmitt, Rob Wilson, D. Jamieson, Toby Lowe
Abstract This article explores where the increasing adoption of SIBs and outcomes-based contracting may lead public service systems—toward New Public Governance, or ‘back’ to New Public Management. We present analysis from the first significant longitudinal qualitative study of a major UK SIB focused on improving outcomes in the context of social determinants of health to analyze how the two governance logics manifest and interact across the SIB lifecourse. We find that while both governance logics were present at initiation, over time NPM elements strengthened while NPG elements weakened. Two inalienable elements of the SIB model—investor power and data requirements for contract management—appeared to drive this change. Our findings provide evidence that SIBs promote a retrenchment of NPM, rather than a transition to NPG or a hybridization of the two governance logics. Findings also show how NPM, rather than a transitional stage toward NPG, can prove the more resilient and dominant governance logic within institutional forms.
{"title":"Social impact bonds and public service reform: back to the future of New Public Management?","authors":"Max French, J. Kimmitt, Rob Wilson, D. Jamieson, Toby Lowe","doi":"10.1080/10967494.2022.2050859","DOIUrl":"https://doi.org/10.1080/10967494.2022.2050859","url":null,"abstract":"Abstract This article explores where the increasing adoption of SIBs and outcomes-based contracting may lead public service systems—toward New Public Governance, or ‘back’ to New Public Management. We present analysis from the first significant longitudinal qualitative study of a major UK SIB focused on improving outcomes in the context of social determinants of health to analyze how the two governance logics manifest and interact across the SIB lifecourse. We find that while both governance logics were present at initiation, over time NPM elements strengthened while NPG elements weakened. Two inalienable elements of the SIB model—investor power and data requirements for contract management—appeared to drive this change. Our findings provide evidence that SIBs promote a retrenchment of NPM, rather than a transition to NPG or a hybridization of the two governance logics. Findings also show how NPM, rather than a transitional stage toward NPG, can prove the more resilient and dominant governance logic within institutional forms.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"26 1","pages":"376 - 395"},"PeriodicalIF":2.6,"publicationDate":"2022-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48987555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-21DOI: 10.1080/10967494.2022.2063462
Stefan Zahradnik
{"title":"Red tape: redefinition and reconceptualization based on production theory","authors":"Stefan Zahradnik","doi":"10.1080/10967494.2022.2063462","DOIUrl":"https://doi.org/10.1080/10967494.2022.2063462","url":null,"abstract":"","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45541064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-19DOI: 10.1080/10967494.2022.2051650
Wouter Van Dooren, S. Jilke
{"title":"No evidence for ethnic discrimination in the nonprofit sector: an audit study of access to nursing homes","authors":"Wouter Van Dooren, S. Jilke","doi":"10.1080/10967494.2022.2051650","DOIUrl":"https://doi.org/10.1080/10967494.2022.2051650","url":null,"abstract":"","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49514236","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-14DOI: 10.1080/10967494.2022.2058132
Anna Uster, I. Beeri, D. Vashdi
Abstract This research aims to deepen our understanding of how citizens’ co-delivery of services, as a specific type of the co-production of services in purpose-oriented local networks, enhances the network's functioning. Using a grounded theory approach and based on our findings, we develop three propositions. First, we propose that successful network functioning depends on whether or not the involved citizens are users of the service the network provides. Second, we propose that networks will function more successfully if citizens’ co-production is indirect, through brokers. Finally, we propose that the broker’s affiliation influences the network’s functioning. These propositions are discussed and considered as steps that local governments can take to improve the provision of services in such purpose-oriented local networks.
{"title":"Enhancing the functioning of local purpose-oriented networks through citizens’ co-production of services","authors":"Anna Uster, I. Beeri, D. Vashdi","doi":"10.1080/10967494.2022.2058132","DOIUrl":"https://doi.org/10.1080/10967494.2022.2058132","url":null,"abstract":"Abstract This research aims to deepen our understanding of how citizens’ co-delivery of services, as a specific type of the co-production of services in purpose-oriented local networks, enhances the network's functioning. Using a grounded theory approach and based on our findings, we develop three propositions. First, we propose that successful network functioning depends on whether or not the involved citizens are users of the service the network provides. Second, we propose that networks will function more successfully if citizens’ co-production is indirect, through brokers. Finally, we propose that the broker’s affiliation influences the network’s functioning. These propositions are discussed and considered as steps that local governments can take to improve the provision of services in such purpose-oriented local networks.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"343 - 364"},"PeriodicalIF":2.6,"publicationDate":"2022-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45804167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-07DOI: 10.1080/10967494.2022.2032504
S. Jaspers, T. Steen
Abstract Co-production aims to better realize public values such as participation and service quality. However, scholars have recently reported undesired effects of co-production for realizing public values. This article argues that co-producers’ coping strategies followed when experiencing public values conflicts codetermine value realization or obstruction. Survey data taken from temporary co-producers in Flanders are examined to test the effects of self-efficacy, perceived impact and trust on individual coping using a multinomial regression analysis. The analysis finds perceived impact to affect respondents’ choice of coping strategies. Furthermore, the article offers a model for future studies of individual coping with value conflicts.
{"title":"Realizing public values in the co-production of public services: the effect of efficacy and trust on coping with public values conflicts","authors":"S. Jaspers, T. Steen","doi":"10.1080/10967494.2022.2032504","DOIUrl":"https://doi.org/10.1080/10967494.2022.2032504","url":null,"abstract":"Abstract Co-production aims to better realize public values such as participation and service quality. However, scholars have recently reported undesired effects of co-production for realizing public values. This article argues that co-producers’ coping strategies followed when experiencing public values conflicts codetermine value realization or obstruction. Survey data taken from temporary co-producers in Flanders are examined to test the effects of self-efficacy, perceived impact and trust on individual coping using a multinomial regression analysis. The analysis finds perceived impact to affect respondents’ choice of coping strategies. Furthermore, the article offers a model for future studies of individual coping with value conflicts.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"1027 - 1050"},"PeriodicalIF":2.6,"publicationDate":"2022-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43957864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-05DOI: 10.1080/10967494.2022.2056276
Bingsheng Liu, Zengqiang Qin, Jinfeng Zhang
Abstract This article explores the cognitive bias in citizens’ perceptions of government performance in response to the COVID-19 pandemic. Data were drawn from a survey experiment by manipulating the performance information frame (positive, neutral, and negative) and source (government, scientists, and unofficial sources) with 4,102 Chinese citizens. Findings show that the effect of information frame and source on citizens’ perceptions of government performance is very weak. Additionally, the heterogeneity tests indicate a gender difference in framing effect, and source effect emerges for those located far away from the pandemic epicenter. Frame and source show an interaction effect in the lower education group. The results call for further research on citizens’ cognitive bias in a crisis context.
{"title":"Cognitive bias in citizens’ perceptions of government performance in response to COVID-19: Evidence from a large-scale survey experiment in China","authors":"Bingsheng Liu, Zengqiang Qin, Jinfeng Zhang","doi":"10.1080/10967494.2022.2056276","DOIUrl":"https://doi.org/10.1080/10967494.2022.2056276","url":null,"abstract":"Abstract This article explores the cognitive bias in citizens’ perceptions of government performance in response to the COVID-19 pandemic. Data were drawn from a survey experiment by manipulating the performance information frame (positive, neutral, and negative) and source (government, scientists, and unofficial sources) with 4,102 Chinese citizens. Findings show that the effect of information frame and source on citizens’ perceptions of government performance is very weak. Additionally, the heterogeneity tests indicate a gender difference in framing effect, and source effect emerges for those located far away from the pandemic epicenter. Frame and source show an interaction effect in the lower education group. The results call for further research on citizens’ cognitive bias in a crisis context.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"1072 - 1093"},"PeriodicalIF":2.6,"publicationDate":"2022-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45513554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-29DOI: 10.1080/10967494.2022.2040663
X. Zang
Abstract Environmental legislation is a key component of environmental governance. However, there is limited research on environmental law-making by legislators in non-Western countries in general and in authoritarian countries in particular. I develop a policy regime account of climate change legislation and use a rare source of data on environmental bills (N = 253,882) from Chinese deputies to narrow this knowledge gap. I discuss stakeholders, institutions, and discourse on policy purpose and examine three climate policy regimes in China for the period of 1992–2016. I argue that local leaders comply with the new version and related policy initiatives when a new leader comes to power in China, and deputies submit environmental bills in relation to the changing local policy priorities. Data analyses show the extent of environmental bill submissions and the changing roles of state intervention and citizen activism in environmental bill submissions in the three climate policy regimes in China.
{"title":"Policy regime change and environmental bill submission in China: evidence from provincial panel data (1992–2016)","authors":"X. Zang","doi":"10.1080/10967494.2022.2040663","DOIUrl":"https://doi.org/10.1080/10967494.2022.2040663","url":null,"abstract":"Abstract Environmental legislation is a key component of environmental governance. However, there is limited research on environmental law-making by legislators in non-Western countries in general and in authoritarian countries in particular. I develop a policy regime account of climate change legislation and use a rare source of data on environmental bills (N = 253,882) from Chinese deputies to narrow this knowledge gap. I discuss stakeholders, institutions, and discourse on policy purpose and examine three climate policy regimes in China for the period of 1992–2016. I argue that local leaders comply with the new version and related policy initiatives when a new leader comes to power in China, and deputies submit environmental bills in relation to the changing local policy priorities. Data analyses show the extent of environmental bill submissions and the changing roles of state intervention and citizen activism in environmental bill submissions in the three climate policy regimes in China.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"1051 - 1071"},"PeriodicalIF":2.6,"publicationDate":"2022-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42131476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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