Pub Date : 2022-06-16DOI: 10.1080/10967494.2022.2077491
D. Jacobsen
{"title":"Room for leadership? A comparison of perceived managerial job autonomy in public, private and hybrid organizations","authors":"D. Jacobsen","doi":"10.1080/10967494.2022.2077491","DOIUrl":"https://doi.org/10.1080/10967494.2022.2077491","url":null,"abstract":"","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43893810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-02DOI: 10.1080/10967494.2022.2072988
S. Gilad, M. Assouline
{"title":"Citizens’ choice to voice in response to administrative burdens","authors":"S. Gilad, M. Assouline","doi":"10.1080/10967494.2022.2072988","DOIUrl":"https://doi.org/10.1080/10967494.2022.2072988","url":null,"abstract":"","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45108244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-02DOI: 10.1080/10967494.2022.2075995
J. Lahey, Alexis Weaver, Douglas R. Oxley
Abstract Many studies find that public sector employees are less discriminatory than private sector. One possible explanation for these differences is that people with public service training are less discriminatory. Using a laboratory experiment we compare how undergraduate and graduate students from a large southwestern university rate unique randomized clerical resumes by the race of the applicant. We find that students with public sector training at the undergraduate or graduate level tend to favor resumes with distinctively Black names, while non-government students slightly favor resumes with non-Black names. On average, students with public sector training or degrees rate resumes with Black names between 6% and 12% higher than do students with business or other training. There is no difference among those with and without public sector training in the time spent on resumes with distinctively Black names compared to those without.
{"title":"Do future public servants have more anti-discriminatory behavior?","authors":"J. Lahey, Alexis Weaver, Douglas R. Oxley","doi":"10.1080/10967494.2022.2075995","DOIUrl":"https://doi.org/10.1080/10967494.2022.2075995","url":null,"abstract":"Abstract Many studies find that public sector employees are less discriminatory than private sector. One possible explanation for these differences is that people with public service training are less discriminatory. Using a laboratory experiment we compare how undergraduate and graduate students from a large southwestern university rate unique randomized clerical resumes by the race of the applicant. We find that students with public sector training at the undergraduate or graduate level tend to favor resumes with distinctively Black names, while non-government students slightly favor resumes with non-Black names. On average, students with public sector training or degrees rate resumes with Black names between 6% and 12% higher than do students with business or other training. There is no difference among those with and without public sector training in the time spent on resumes with distinctively Black names compared to those without.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"26 1","pages":"87 - 106"},"PeriodicalIF":2.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49176689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-02DOI: 10.1080/10967494.2022.2077867
Christina Economy, E. Carter, M. Airoldi
Abstract When the social impact bond (SIB) model was first introduced in 2010, there were many claims about how these projects could transform public service delivery. This article investigates how SIB projects have been designed in relation to two original intentions: (1) shifting the focus of public service delivery to achieving impact and (2) transferring risk from the government to external investors. Qualitative content analysis of SIB projects launched until 2020 in the US and UK (n = 114) is used to plot and analyze how the design of SIB projects vary across these intentions. We find that SIB design in practice has deviated from the model’s original intent in several important ways: In the UK, payable outcomes are generally not subject to rigorous validation methods. In both the US and the UK, upfront capital is generally independent and at-risk, but risk mitigation strategies may limit the intended transfer of risk to investors.
{"title":"Have we ‘stretched’ social impact bonds too far? An empirical analysis of SIB design in practice","authors":"Christina Economy, E. Carter, M. Airoldi","doi":"10.1080/10967494.2022.2077867","DOIUrl":"https://doi.org/10.1080/10967494.2022.2077867","url":null,"abstract":"Abstract When the social impact bond (SIB) model was first introduced in 2010, there were many claims about how these projects could transform public service delivery. This article investigates how SIB projects have been designed in relation to two original intentions: (1) shifting the focus of public service delivery to achieving impact and (2) transferring risk from the government to external investors. Qualitative content analysis of SIB projects launched until 2020 in the US and UK (n = 114) is used to plot and analyze how the design of SIB projects vary across these intentions. We find that SIB design in practice has deviated from the model’s original intent in several important ways: In the UK, payable outcomes are generally not subject to rigorous validation methods. In both the US and the UK, upfront capital is generally independent and at-risk, but risk mitigation strategies may limit the intended transfer of risk to investors.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"26 1","pages":"413 - 436"},"PeriodicalIF":2.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41967672","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-02DOI: 10.1080/10967494.2022.2072425
Yangyang Fan, Emily C. Blalock, Xiaojun Lyu
Abstract Although public service motivation (PSM) is an issue of global concern, there should be further exploration of the impact of the cross-cultural effect on PSM research. The current study conducted a meta-analytic examination on the relationship between PSM and individual job performance in a cross-cultural context. Based on 40 correlations in 34 separate studies among 12 countries/regions, the findings support the positive relationship between PSM and individual job performance. The relationship is more robust in cultures with higher power distance than the lower counterparts, and results were mutually verified by Hofstede’s model and GLOBE model. Moreover, we found these effects differ across measurements of individual job performance but were more stable across the PSM measurements. The findings provide a clear explanation for the relationship between PSM and individual job performance from a cross-cultural perspective. The current study offers a cross-validating way of testing the effect of culture and also inspires practitioners in the domain of public administration.
{"title":"A meta-analysis of the relationship between public service motivation and individual job performance: cross-validating the effect of culture","authors":"Yangyang Fan, Emily C. Blalock, Xiaojun Lyu","doi":"10.1080/10967494.2022.2072425","DOIUrl":"https://doi.org/10.1080/10967494.2022.2072425","url":null,"abstract":"Abstract Although public service motivation (PSM) is an issue of global concern, there should be further exploration of the impact of the cross-cultural effect on PSM research. The current study conducted a meta-analytic examination on the relationship between PSM and individual job performance in a cross-cultural context. Based on 40 correlations in 34 separate studies among 12 countries/regions, the findings support the positive relationship between PSM and individual job performance. The relationship is more robust in cultures with higher power distance than the lower counterparts, and results were mutually verified by Hofstede’s model and GLOBE model. Moreover, we found these effects differ across measurements of individual job performance but were more stable across the PSM measurements. The findings provide a clear explanation for the relationship between PSM and individual job performance from a cross-cultural perspective. The current study offers a cross-validating way of testing the effect of culture and also inspires practitioners in the domain of public administration.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"1115 - 1130"},"PeriodicalIF":2.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41534544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-02DOI: 10.1080/10967494.2022.2078914
C. Fox, Hilary Olson, Harry Armitage, S. Baines, Gary D. Painter
Abstract While many commentators recognize the potential for Social Impact Bonds (SIBs) to encourage innovation, empirical evidence is less clear cut. We argue that for SIBs to realize their full potential as incubators of innovation they needed to incorporate a stronger element of co-creation and strengths-based working, and suggest some accompanying characteristics of such SIBs. We analyze four UK SIBs as case studies that exhibit these characteristics. We find that within the cases strengths-based service delivery models were successfully implemented through SIBs; alongside this we found extensive evidence of co-production but limited evidence of co-creation. Strengths-based working, including co-production, helped the SIBs to catalyze early stage innovation. We identify several elements of SIB design which were instrumental in supporting strengths-based practices and could also support co-creation: greater autonomy for service providers; shifting risk to investors; use of a rate card; and long-term, flexible funding. Our findings challenge those who are skeptical about the potential for SIBs to provide a setting in which people who use services and frontline service providers are empowered to re-engineer public services and contest current systems.
{"title":"Can a focus on co-created, strengths-based services facilitate early-stage innovation within social impact bonds?","authors":"C. Fox, Hilary Olson, Harry Armitage, S. Baines, Gary D. Painter","doi":"10.1080/10967494.2022.2078914","DOIUrl":"https://doi.org/10.1080/10967494.2022.2078914","url":null,"abstract":"Abstract While many commentators recognize the potential for Social Impact Bonds (SIBs) to encourage innovation, empirical evidence is less clear cut. We argue that for SIBs to realize their full potential as incubators of innovation they needed to incorporate a stronger element of co-creation and strengths-based working, and suggest some accompanying characteristics of such SIBs. We analyze four UK SIBs as case studies that exhibit these characteristics. We find that within the cases strengths-based service delivery models were successfully implemented through SIBs; alongside this we found extensive evidence of co-production but limited evidence of co-creation. Strengths-based working, including co-production, helped the SIBs to catalyze early stage innovation. We identify several elements of SIB design which were instrumental in supporting strengths-based practices and could also support co-creation: greater autonomy for service providers; shifting risk to investors; use of a rate card; and long-term, flexible funding. Our findings challenge those who are skeptical about the potential for SIBs to provide a setting in which people who use services and frontline service providers are empowered to re-engineer public services and contest current systems.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"26 1","pages":"396 - 412"},"PeriodicalIF":2.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44483558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-02DOI: 10.1080/10967494.2022.2077490
Benedetta De Pieri, Veronica Chiodo, Francesco Gerli
Abstract Although outcome measurement is a key element of outcome-based contracting, the main challenges related to the measurement processes in these programs are still under-investigated. To fill this gap, this article examinates the challenges and opportunities of measuring social outcomes in outcome-based contracting, focusing particularly on three main areas: the design of measurement processes; the definition of outcomes, metrics, and targets; and the practical implications of the measurement processes. The analysis focuses on four case studies in the UK. Regarding the measurement of payment outcomes, our results bring into question the viability of outcome-based contracting for providing evidence that can inform policymaking. However, the results highlight the opportunities emerging from the measurement of outcomes not related to the payment mechanism and from involving different stakeholders in the measurement process. Finally, we discuss future research on the influence of governance and bargaining power on the measurement of outcome-based contracting.
{"title":"Based on outcomes? Challenges and (missed) opportunities of measuring social outcomes in outcome-based contracting","authors":"Benedetta De Pieri, Veronica Chiodo, Francesco Gerli","doi":"10.1080/10967494.2022.2077490","DOIUrl":"https://doi.org/10.1080/10967494.2022.2077490","url":null,"abstract":"Abstract Although outcome measurement is a key element of outcome-based contracting, the main challenges related to the measurement processes in these programs are still under-investigated. To fill this gap, this article examinates the challenges and opportunities of measuring social outcomes in outcome-based contracting, focusing particularly on three main areas: the design of measurement processes; the definition of outcomes, metrics, and targets; and the practical implications of the measurement processes. The analysis focuses on four case studies in the UK. Regarding the measurement of payment outcomes, our results bring into question the viability of outcome-based contracting for providing evidence that can inform policymaking. However, the results highlight the opportunities emerging from the measurement of outcomes not related to the payment mechanism and from involving different stakeholders in the measurement process. Finally, we discuss future research on the influence of governance and bargaining power on the measurement of outcome-based contracting.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"26 1","pages":"437 - 462"},"PeriodicalIF":2.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46117202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-02DOI: 10.1080/10967494.2022.2077868
Beomgeun Cho, R. Rethemeyer
Abstract This study investigates the impact of global networks on e-government development and the role of political regime types in e-government diffusion through international networks. We built a unique social network dataset that covers 148 countries for the years between 2003 and 2014. Our network dataset is rooted in two assumptions: 1) international organizations serve as peak organizations for international policy networks, 2) public managers who participate in international e-government conferences held by the UN and OECD work as boundary spanners. Our empirical evidence suggests that countries well embedded in global e-government networks receive ideas for public sector innovation from international conferences and show a high level of e-government development. However, political regime types serve as implicit and explicit filters of ideas for boundary-spanning activities. Ties between countries with the same political regime improve e-participation and ties between autocracies have a positive impact on online service delivery. However, ties between countries with different political regimes have no impact on e-participation and a negative influence on online service delivery. Thus, we debunk the democratic advantage perspective by demonstrating that democracies and autocracies have different ideas of and purposes for e-government.
{"title":"Whom do we learn from? The impact of global networks and political regime types on e-government development","authors":"Beomgeun Cho, R. Rethemeyer","doi":"10.1080/10967494.2022.2077868","DOIUrl":"https://doi.org/10.1080/10967494.2022.2077868","url":null,"abstract":"Abstract This study investigates the impact of global networks on e-government development and the role of political regime types in e-government diffusion through international networks. We built a unique social network dataset that covers 148 countries for the years between 2003 and 2014. Our network dataset is rooted in two assumptions: 1) international organizations serve as peak organizations for international policy networks, 2) public managers who participate in international e-government conferences held by the UN and OECD work as boundary spanners. Our empirical evidence suggests that countries well embedded in global e-government networks receive ideas for public sector innovation from international conferences and show a high level of e-government development. However, political regime types serve as implicit and explicit filters of ideas for boundary-spanning activities. Ties between countries with the same political regime improve e-participation and ties between autocracies have a positive impact on online service delivery. However, ties between countries with different political regimes have no impact on e-participation and a negative influence on online service delivery. Thus, we debunk the democratic advantage perspective by demonstrating that democracies and autocracies have different ideas of and purposes for e-government.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"26 1","pages":"507 - 527"},"PeriodicalIF":2.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41465466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-31DOI: 10.1080/10967494.2022.2075062
Steffen Eckhard, Laurin Friedrich, Annette Hautli-Janisz, Vanessa Mueden, Ingrid Espinoza
{"title":"A taxonomy of administrative language in public service encounters","authors":"Steffen Eckhard, Laurin Friedrich, Annette Hautli-Janisz, Vanessa Mueden, Ingrid Espinoza","doi":"10.1080/10967494.2022.2075062","DOIUrl":"https://doi.org/10.1080/10967494.2022.2075062","url":null,"abstract":"","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2022-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46859074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-12DOI: 10.1080/10967494.2022.2073411
Kaibin Zhong, Yihong Liu, Tom Christensen
Abstract Based on the existing literature on government policy and crisis management, this article provides an internal-external and vertical-horizontal coordination framework with which to study coordination in a highly centralized regime. Four types of top-down crisis coordination are introduced to explain how resources fragmented among various sectors, regions, levels, and organizations are swiftly mobilized and deployed to support a strong crisis response. The article’s analytical framework is applied to China’s strategy to combat the COVID-19 pandemic. It shows how the sequence of coordinative action combined all four types of crisis coordination and how the coordinative measures co-exist in a hybrid and layered pattern, which enables highly centralized regimes to mobilize various resources across the country and achieve their final aim of crisis termination.
{"title":"Crisis coordination in centralized regimes: Explaining China's strategy for combatting the COVID-19 pandemic","authors":"Kaibin Zhong, Yihong Liu, Tom Christensen","doi":"10.1080/10967494.2022.2073411","DOIUrl":"https://doi.org/10.1080/10967494.2022.2073411","url":null,"abstract":"Abstract Based on the existing literature on government policy and crisis management, this article provides an internal-external and vertical-horizontal coordination framework with which to study coordination in a highly centralized regime. Four types of top-down crisis coordination are introduced to explain how resources fragmented among various sectors, regions, levels, and organizations are swiftly mobilized and deployed to support a strong crisis response. The article’s analytical framework is applied to China’s strategy to combat the COVID-19 pandemic. It shows how the sequence of coordinative action combined all four types of crisis coordination and how the coordinative measures co-exist in a hybrid and layered pattern, which enables highly centralized regimes to mobilize various resources across the country and achieve their final aim of crisis termination.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"1131 - 1150"},"PeriodicalIF":2.6,"publicationDate":"2022-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42217794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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