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Managing the Pandemic in Digitized Spaces: Assessing the Social Media Approaches of Scandinavian Public Health Authorities 在数字化空间管理大流行病:评估斯堪的纳维亚公共卫生机构的社交媒体方法
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-09-07 DOI: 10.1177/20563051241269283
Anna Elisabeth Hasselström, Anders Olof Larsson
In response to the COVID-19 pandemic, health- and civil-contingency agencies—referred to here as public health authorities (PHAs)—in Sweden, Norway, and Denmark turned to social media to disseminate pandemic recommendations and information. This study explores the social media crisis management strategies employed by Scandinavian PHAs. Specifically, we apply a multiplatform research approach to assess communication objectives (Instruct, Support, Manage Reputation, and Solicit Interaction) across three social media platforms—Facebook, Instagram, and Twitter (currently known as X). Introducing a series of hypotheses based on previous scholarship, we detail the prevalence of different objectives across platforms and countries. The results indicate prominent use of reputational management, particularly on Twitter, while instructive information emerged as a highly used communication objective in Sweden and Denmark. Overall, the communicative trends remained parallel across nations, despite Sweden implementing a more relaxed crisis management strategy. The main distinction in Sweden’s approach manifested in a relatively lower emphasis on the pandemic by its PHAs compared to Denmark and Norway. National differences in crisis communication objectives indicate that Norwegian PHAs stand out in terms of using reputational management, while Sweden stands out in employing more supportive information on Instagram.
为应对 COVID-19 大流行,瑞典、挪威和丹麦的卫生和民事应急机构--在此称为公共卫生当局(PHA)--转而利用社交媒体来传播大流行病建议和信息。本研究探讨了斯堪的纳维亚公共卫生机构采用的社交媒体危机管理策略。具体来说,我们采用多平台研究方法,评估了三个社交媒体平台(Facebook、Instagram 和 Twitter,目前称为 X)的传播目标(指导、支持、管理声誉和吸引互动)。我们根据以往的学术研究提出了一系列假设,详细说明了不同目标在不同平台和国家的普遍性。结果表明,声誉管理的使用率很高,尤其是在推特上;而在瑞典和丹麦,信息指导则成为使用率很高的传播目标。总体而言,尽管瑞典实施了更为宽松的危机管理策略,但各国的传播趋势仍然是一致的。与丹麦和挪威相比,瑞典的主要区别在于其公共卫生机构对大流行病的重视程度相对较低。各国在危机公关目标上的差异表明,挪威公共卫生部门在声誉管理方面表现突出,而瑞典则在Instagram上采用了更多的支持性信息。
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引用次数: 0
More Than Meets the Reply: Examining Emotional Belonging in Far-Right Social Media Space 不只是回复:考察极右翼社交媒体空间中的情感归属
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-29 DOI: 10.1177/20563051241274665
Jonathan Collins
This article challenges prevailing assumptions that fringe social media platforms predominantly serve as unmoderated hate-filled spaces for far-right communication by examining the userbase’s emotional connection to these environments. Focusing on Gab Social, a popular alternative technology website with affordances akin to Twitter, Facebook, and Reddit, and its subgroup, “Introduce Yourself,” the research investigates how participants discuss their attachment and sense of membership within a far-right online community. Employing a constructivist grounded theory approach and a thick data mixed-methods technique encompassing netnography and sentiment analysis, I uncover the complex and impassioned narratives underlying users’ sense of emotional belonging on the platform. The resulting findings demonstrate how counter-mainstream media act as a unifying force by catering to the social needs of participants seeking an in-group of like-minded individuals. Moreover, I argue that fringe social media platforms offer participants far more than mainstream platforms, providing a positive interactive environment and a new virtual home for those feeling rejected and antagonized by other communities, institutions, and organizations, both online and offline. Therefore, the work offers valuable empirical insights into the emotional emphasis participants place on fringe social media and its implications for fostering attachment, community formation, and identity construction within far-right online counterpublics.
本文通过研究用户群与这些环境的情感联系,挑战了边缘社交媒体平台主要作为极右翼交流的无节制仇恨空间这一普遍假设。本研究以 Gab Social(一个流行的替代技术网站,其功能类似于 Twitter、Facebook 和 Reddit)及其子群 "自我介绍 "为重点,调查了参与者如何讨论他们在极右翼网络社区中的依附关系和成员意识。我采用了建构主义基础理论方法和包含网络地理学和情感分析的厚数据混合方法,揭示了用户在平台上情感归属感背后复杂而激昂的叙述。研究结果表明,反主流媒体是如何通过迎合参与者寻求志同道合群体的社交需求来发挥团结力量的。此外,我还认为,边缘社交媒体平台为参与者提供的远比主流平台更多,它为那些在线上和线下感到被其他社区、机构和组织排斥和敌视的人提供了一个积极的互动环境和新的虚拟家园。因此,这项研究就参与者对边缘社交媒体的情感重视及其对极右翼网络反公共团体中的依恋、社区形成和身份建构的影响提供了宝贵的实证见解。
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引用次数: 0
“I Can Choose to be a Good Man Even if I Got a Raw Deal”: Neoliberal Heteromasculinity as Manosphere Counter Narrative in r/Stoicism "我可以选择做一个好男人,即使我得到了一个不公平的待遇":r/Stoicism 中作为人际圈反叙事的新自由主义异性气质
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-27 DOI: 10.1177/20563051241274677
Marcus Maloney, Callum Jones, Steven Roberts
This article provides findings from our dual-computational/qualitative analysis of r/Stoicism, a large subreddit in which self-presenting boys and men seek Stoic philosophical advice on various life matters. In choosing to investigate this decidedly (hetero)masculinized online space in which users share their anxieties and grievances, we expected to find substantial evidence of “toxic” manosphere-style discourse, while also hoping to uncover counter patterns which, like Maloney et al.’s study of 4chan, complicate assumptions around the discursive practices of boys and men in online spaces such as these. Rather, what we found was a complete absence of toxic discourse, and instead the presence of patterns which complicate the logics underpinning efforts at deradicalization and wider socio-positive masculinity agendas. Thorburn’s work has been important in foregrounding how the “neoliberal emphasis on individualism and a capitalist ‘hustle-culture’” underpin manosphere logics. Here, we see similar, albeit more palatable (to mainstream sensibilities), neoliberal tenets at work across counter logics, and reflect on why economic-structural explanations for boys’ and men’s anxieties are sidelined in such mainstream responses to the manosphere.
这篇文章提供了我们对 r/Stoicism 的双重计算/定量分析结果,r/Stoicism 是一个大型的 subreddit,在这里,自我展示的男孩和男人就各种生活问题寻求斯多葛派哲学建议。在选择调查这个用户分享他们的焦虑和不满的明显(异质)男性化的网络空间时,我们希望能发现 "有毒 "男人圈式话语的大量证据,同时也希望能发现与马洛尼(Maloney)等人对 4chan 的研究一样的反模式,使有关男孩和男人在此类网络空间中的话语实践的假设变得复杂。相反,我们发现完全不存在有毒言论,相反,存在的模式使去激进化努力和更广泛的社会积极男性议程的逻辑复杂化。Thorburn 的研究在强调 "新自由主义对个人主义和资本主义'喧嚣文化'的强调 "如何支撑男性圈的逻辑方面发挥了重要作用。在这里,我们看到了类似的,尽管对主流意识而言更容易接受的新自由主义信条在反逻辑中的作用,并思考了为什么在主流对男性圈的回应中,对男孩和男人焦虑的经济结构性解释被搁置一边。
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引用次数: 0
Playful Trauma: TikTok Creators and the Use of the Platformed Body in Times of War 游戏创伤:TikTok 创作者与战争时期平台化身体的使用
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-27 DOI: 10.1177/20563051241269281
Tom Divon, Moa Eriksson Krutrök
Amid the Russian invasion of Ukraine, TikTok has emerged as a pivotal platform, where creators utilize its compressed video formats to mediate the harsh realities of war zones. In this article, we examine 97 videos produced by 12 Ukrainian and Russian TikTok creators in response to the 2022 war in Ukraine. We focus on the playful embodiment of trauma using digital ethnography, analyzing creators’ practices and their interconnected memetic communication on TikTok. We identified the use of play through three dynamic practices where platforms, bodies, and trauma converge: (1) the utilization of POV (point-of-view) aesthetic in shareable templates to convey the realities of war from engaging first-person perspectives; (2) the incorporation of dance as a means of embodied creative expression and amplification of trauma; and (3) the harnessing of platform features to facilitate whimsical dialogues with followers about life under war. We argue that playfulness is entrenched in and enacted through platform vernacular modes, driving creators to forge communal ties during adversities and shape the ongoing representation of trauma and its accelerated visibility in digital spaces. We present the concept of playful trauma as a framework for understanding the structural dissonance that arises when creators utilize their bodies alongside platform-specific humorous, ironic, or subversive dialects to perform and amplify the gravity of trauma. This tension provides a unique space for creators to convert their shared experiences of grief and resilience into participatory coping mechanisms. In doing so, they subject and harness their playful platformed body as both the medium and the message, documenting injustices, bearing witness, and galvanizing crowds into action during times of war.
在俄罗斯入侵乌克兰之际,TikTok 成为了一个举足轻重的平台,创作者们利用其压缩视频格式来调解战区的残酷现实。在本文中,我们研究了 12 位乌克兰和俄罗斯 TikTok 创作者针对 2022 年乌克兰战争制作的 97 个视频。我们利用数字人种学的方法关注创伤的游戏化体现,分析创作者的实践及其在 TikTok 上相互关联的记忆交流。我们通过平台、身体和创伤交汇的三种动态实践,确定了游戏的使用:(1)在可共享模板中使用 POV(视点)美学,以引人入胜的第一人称视角传达战争的现实;(2)将舞蹈作为体现创意表达和放大创伤的一种手段;以及(3)利用平台功能,促进与追随者就战争下的生活进行异想天开的对话。我们认为,游戏性根植于平台并通过平台方言模式得以实现,推动创作者在逆境中建立社区联系,并塑造创伤的持续表征及其在数字空间中的加速可见性。我们提出了 "游戏性创伤 "的概念,以此为框架来理解当创作者利用他们的身体以及平台特有的幽默、讽刺或颠覆性方言来表演和放大创伤的严重性时所产生的结构性不和谐。这种紧张关系为创作者提供了一个独特的空间,将他们共同的悲伤和复原经验转化为参与式应对机制。在这样做的过程中,他们将自己在平台上玩耍的身体作为媒介和信息,记录不公正、见证和激励群众在战争时期采取行动。
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引用次数: 0
Valuing Trans Lives After Suicide: Rituals of Commemoration in Digital Social Media Culture 珍视自杀后的变性人生命:数字社交媒体文化中的纪念仪式
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-27 DOI: 10.1177/20563051241274680
Joe Edward Hatfield
In 2014, a trans teenager named Leelah Alcorn posted a suicide letter to her public Tumblr account. Almost a decade later, in 2023, Eden Knight, another young trans woman, posted a suicide letter to her public Twitter account. Both suicide letters went viral and inspired memorial hashtags on the platforms where they initially circulated. In this article, I identify similarities between the cases, conceptualizing both as rituals of commemoration aimed toward restoring value to trans lives lost too soon. My analysis shows how ordinary users leverage the connective affordances embedded within popular social media platforms to sustain structured, value-laden acts of remembrance and mourning. In doing so, I elucidate four stages of the ritual process: (1) sharing suicide letters, (2) enshrining selfies, (3) modulating memories, and (4) casting blame. Ultimately, I argue that trans-led rituals of commemoration can function as justice-oriented tactics of resistance against engrained systems of oppression that perpetuate disproportionally high rates of early death within trans communities.
2014 年,一位名叫莉拉-阿尔科恩(Leelah Alcorn)的变性少女在她的 Tumblr 公共账户上发布了一封自杀信。近十年后的 2023 年,另一位年轻的变性女性伊登-奈特(Eden Knight)也在自己的推特公共账户上发布了一封遗书。这两封自杀信在最初流传的平台上都引起了病毒式传播,并激发了纪念标签。在这篇文章中,我指出了这两个案例之间的相似之处,将两者概念化为纪念仪式,旨在恢复过早逝去的变性生命的价值。我的分析展示了普通用户如何利用流行社交媒体平台中的连接能力来维持有组织、有价值的纪念和哀悼活动。在此过程中,我阐释了仪式过程的四个阶段:(1)分享遗书,(2)纪念自拍照,(3)调节记忆,以及(4)指责。最终,我认为由变性人主导的纪念仪式可以作为以正义为导向的策略,抵制根深蒂固的压迫制度,因为这些制度使变性人群体中过高的早亡率长期存在。
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引用次数: 0
Digital Access, Digital Literacy, and Afterlife Preparedness: Societal Contexts of Digital Afterlife Traces 数字访问、数字扫盲和来世准备:数字来世痕迹的社会背景
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-27 DOI: 10.1177/20563051241274676
Lance Yong Jin Park, Yu Won Oh, Yoonmo Sang
This study aims to evaluate how individuals are prepared to cope with or plan for their afterlife digital footprints, by examining how (1) access, (2) literacy, and (3) preparedness for digital afterlife work in concert to influence one’s wellbeing. We found the indirect relationship between access and wellbeing and the influence of digital literacy on wellbeing was indirect, illustrating that the key to the puzzle is in the sequential step in which digital literacy incubates the readiness to cope with digital remains, which influences one’s subjective wellbeing. One of the most unrecognized challenges facing digital traces is the exploitation of post-life remain of data, as the question of who accesses, owns, or controls personal data after death remains largely unanswered. We argue that the preparedness for digital afterlife represents a new form of social concern with real-life consequences, or even a newer space for inequality debates.
本研究旨在通过考察(1)获取、(2)扫盲和(3)为来世数字生活做好准备是如何协同影响个人福祉的,来评估个人是如何准备应对或规划来世数字足迹的。我们发现,访问权与幸福感之间存在间接关系,而数字素养对幸福感的影响也是间接的,这说明谜题的关键在于数字素养孵化出应对数字遗存的准备度这一连续步骤,而这一准备度会影响一个人的主观幸福感。数字痕迹所面临的最未被认识到的挑战之一是对生后遗存数据的利用,因为谁在死后访问、拥有或控制个人数据的问题在很大程度上仍未得到解决。我们认为,为数字死后做准备代表了一种新的社会关注形式,具有现实生活的影响,甚至是不平等辩论的新空间。
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引用次数: 0
“#My Place Isn’t in the Kitchen”: Examining Feminist Facebook Framing of an Algerian Social Movement "#My Place Isn't in the Kitchen":考察阿尔及利亚社会运动的女权主义 Facebook 框架
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-23 DOI: 10.1177/20563051241274657
Rim H. Chaif, Teri Finneman
This study examines the dynamics of a social media campaign launched by Algerian feminists in 2018 in response to a video shared on Facebook that narrated a woman’s upsetting encounter with harassment. This movement occurred in a region often known for its autocratic systems of governance and the prevalence of its Islamic movements rather than for its prominence of feminist advocacy. Yet the Global South and particularly North Africa are actually abundant with women’s rights organizations, a fact often overlooked in both Western scholarship and media. Drawing from social movement theory, this research analyzes how feminists in the Global South strategically presented their narratives on Facebook by employing diagnostic, prognostic, and motivational framing approaches. The findings illuminate that Algerian feminists primarily used two collective action frames in their messaging: diagnostic to increase awareness and prognostic to suggest long-term solutions. Yet motivational framing to empower supporters and give them a rationale to get involved was less prioritized, creating a critical gap in sustaining the movement and turning online grievances into action.
本研究探讨了阿尔及利亚女权主义者于 2018 年发起的社交媒体运动的动态,该运动是对 Facebook 上分享的一段视频的回应,该视频讲述了一名妇女遭遇骚扰的令人不快的遭遇。这场运动发生在一个通常以专制治理制度和伊斯兰运动盛行而非女权倡导突出而闻名的地区。然而,全球南部地区,尤其是北非地区,实际上有大量的女权组织,而这一事实往往被西方学术界和媒体所忽视。本研究借鉴社会运动理论,分析了全球南部的女权主义者如何通过诊断、预测和动机框架方法,在 Facebook 上策略性地展示她们的叙事。研究结果表明,阿尔及利亚女权主义者在传递信息时主要使用了两种集体行动框架:诊断性框架旨在提高认识,预测性框架旨在提出长期解决方案。然而,激励性框架在增强支持者的能力并为她们提供参与的理由方面却不那么受重视,这在维持运动并将网上的不满转化为行动方面造成了关键的差距。
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引用次数: 0
“I Had My Hair Cut Today to Share #Women_Short Cut_Campaign”: Feminist Selfies Protesting Misogyny "我今天剪了头发,以分享#女性短发运动#":女权主义者自拍抗议厌女症
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-22 DOI: 10.1177/20563051241274667
Sunah Lee
This study examines the #Women_Short Cut_Campaign movement, a feminist hashtag activism that began on Twitter (rebranded as X in 2023) in 2021. The movement was to defend a South Korean female archer and Olympic gold medalist, An San, from misogynistic attacks that accused her of being a man-hating feminist, given her short hairstyle. Informed by theories about social media’s affordances and affective politics, this article unpacks how women harness social media affordances to combat sexist oppression, particularly in the sociocultural context where women’s hair is fraught with gendered stereotypes and women’s bodies are historically deprived of agency under Neo-Confucian influence. The qualitative textual analysis of 1,849 tweets mostly written in Korean, with a focus on 811 selfies and images, suggests that #Women_Short Cut_Campaign functions as networked, affective counterpublics where oppressed women construct counter-narratives against the attempts to control women’s bodies. The hashtag also challenges the binary of online or offline and stretches the traditional notion of participation by urging digitally networked participants to take action offline. Participants practiced media solidarities by encouraging each other to protect themselves from potential sexual violence. In doing so, they realized affordances for practice through optimizing and contextualizing the original use of technologies. This research contributes to discussions on the sustainability of digital activism and the need for the pluralization and diversification of contemporary feminism. It also offers an opportunity to address the call for decolonial approaches in mobilizing Western-originated theories. Finally, it invites scholars to focus more on the visual in interrogating digital feminist activism.
本研究探讨了 2021 年在 Twitter(2023 年更名为 X)上发起的女权主义标签活动 #Women_Short Cut_Campaign 运动。该运动旨在为韩国女射箭运动员、奥运金牌得主安山辩护,因为她的短发被指责为仇视男性的女权主义者。本文以社交媒体的可承受性和情感政治理论为基础,探讨了女性如何利用社交媒体的可承受性来对抗性别歧视的压迫,尤其是在女性的头发充满了性别刻板印象、女性的身体在新儒家思想的影响下被历史性地剥夺了能动性的社会文化背景下。对 1,849 条推文(大部分以韩语撰写)以及 811 张自拍和图片进行的定性文本分析表明,#Women_Short Cut_Campaign(女性短发运动)是一个网络化、情感化的反公共网络,受压迫的女性在此构建反叙事,反对控制女性身体的企图。该标签还挑战了线上或线下的二元对立,并通过敦促数字网络参与者采取线下行动,扩展了传统的参与概念。参与者通过相互鼓励保护自己免受潜在的性暴力侵害,实践了媒体团结。在此过程中,他们通过优化技术的原始使用并使之情景化,实现了实践的可承受性。这项研究有助于讨论数字行动主义的可持续性以及当代女权主义多元化和多样化的必要性。它还提供了一个机会,以应对在动员西方理论时对非殖民方法的呼吁。最后,它邀请学者们在审视数字女权运动时更多地关注视觉。
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引用次数: 0
Educating Cancer on TikTok: Expanding Online Self-Disclosure of Cancer Patients 在 TikTok 上进行癌症教育:扩大癌症患者的在线自我披露
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-22 DOI: 10.1177/20563051241274673
Magdalena Pluta, Piotr Siuda
The article uses the concept of online self-disclosure and examines whether TikTok videos reveal information similar to what is reported in existing research on social media within this field. In addition, the study aims to identify the creators’ motivations and the meanings they attribute to disclosing cancer and asks whether this disclosure challenges or supports the concept of a positive culture defined within the online self-disclosure framework. While similar research typically focuses on posts and is thus limited, this study combines conventional content analysis of 862 videos with in-depth interviews, offering a more nuanced understanding of the users’ lived experience. The findings highlight that TikTok is a platform for negative (e.g., fears, anxiety) and positive self-disclosure (e.g., joyful life events, self-acceptance). What is crucial, though, is that users feel exceedingly competent in educating others. The research debunks positive culture as an overly general category and undermines the traditional understanding of online self-disclosure. It reveals that seeking support is less important for patients than informing and warning others. By focusing on the educational meanings attributed to self-disclosure, this study enriches the body of research on cancer-related content shared on TikTok, including studies on low-quality cancer-related information.
文章采用了在线自我披露的概念,研究了 TikTok 视频所揭示的信息是否与这一领域内现有社交媒体研究中报告的信息相似。此外,本研究还旨在确定创作者披露癌症的动机和意义,并询问这种披露是挑战还是支持在线自我披露框架中定义的积极文化概念。类似的研究通常侧重于帖子,因此研究范围有限,而本研究将对 862 个视频的传统内容分析与深入访谈相结合,提供了对用户生活经历的更细致入微的理解。研究结果强调,TikTok 是一个消极(如恐惧、焦虑)和积极(如快乐的生活事件、自我接纳)的自我披露平台。但最重要的是,用户觉得自己在教育他人方面能力超群。研究揭穿了积极文化这一过于笼统的类别,并破坏了对在线自我披露的传统理解。它揭示出,对患者来说,寻求支持不如告知和警告他人重要。通过关注自我披露的教育意义,本研究丰富了有关在 TikTok 上分享癌症相关内容的研究,包括对低质量癌症相关信息的研究。
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引用次数: 0
Internal Fractures: The Competing Logics of Social Media Platforms 内部断裂:社交媒体平台的竞争逻辑
IF 5.2 1区 文学 Q1 COMMUNICATION Pub Date : 2024-08-21 DOI: 10.1177/20563051241274668
Angèle Christin, Michael S. Bernstein, Jeffrey T. Hancock, Chenyan Jia, Marijn N. Mado, Jeanne L. Tsai, Chunchen Xu
Social media platforms are too often understood as monoliths with clear priorities. Instead, we analyze them as complex organizations torn between starkly different justifications of their missions. Focusing on the case of Meta, we inductively analyze the company’s public materials and identify three evaluative logics that shape the platform’s decisions: an engagement logic, a public debate logic, and a wellbeing logic. There are clear trade-offs between these logics, which often result in internal conflicts between teams and departments in charge of these different priorities. We examine recent examples showing how Meta rotates between logics in its decision-making, though the goal of engagement dominates in internal negotiations. We outline how this framework can be applied to other social media platforms such as TikTok, Reddit, and X. We discuss the ramifications of our findings for the study of online harms, exclusion, and extraction.
社交媒体平台往往被理解为具有明确优先权的巨无霸。相反,我们将它们分析为复杂的组织,在截然不同的使命理由之间徘徊。以 Meta 为例,我们对该公司的公开资料进行了归纳分析,发现了影响平台决策的三种评价逻辑:参与逻辑、公共辩论逻辑和福祉逻辑。这些逻辑之间存在明显的权衡,往往导致负责这些不同优先事项的团队和部门之间产生内部冲突。我们研究了最近的一些案例,展示了 Meta 如何在决策过程中轮换使用不同的逻辑,尽管在内部谈判中参与的目标占主导地位。我们概述了这一框架如何应用于其他社交媒体平台,如 TikTok、Reddit 和 X。
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引用次数: 0
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