Pub Date : 2024-09-17DOI: 10.1177/20563051241279549
Kellan McNally, Kathryn Wright, Lauri Goldkind, Shanna K. Kattari, Bryan G. Victor
The purpose of this study was to describe how autistic TikTok creators are using ChatGPT across various domains of their lives, their motivations for doing so, and resulting impacts. Using a framework of “disability expertise,” we document the knowledge that creators acquired through use of ChatGPT and then shared with peers via social media. We used deductive qualitative methods to analyze 25 TikTok videos from 25 unique creators. Themes were identified in connection with motivations for the use of ChatGPT, settings in which it was used, applications of this technology, and resulting impacts for creators. Findings indicate that autistic creators were motivated to use ChatGPT to navigate neurotypical environments, manage features of their neurodivergence, and unmask, with the technology often serving as a digital coach, communication assistant, and conversational partner. Use of ChatGPT resulted in harm reduction, time and energy savings, positive emotional experiences, and meaningful accomplishments in both personal and professional settings. These findings indicate that ChatGPT serves as an important resource for many autistic individuals, facilitating accommodations to often inaccessible environments and helping users manage stressors and pursue goals. The study also highlights the significance of social media platforms for disseminating disability expertise related to the use of large language models to improve quality of life.
{"title":"Disability Expertise and Large Language Models: A Qualitative Study of Autistic TikTok Creators’ Use of ChatGPT","authors":"Kellan McNally, Kathryn Wright, Lauri Goldkind, Shanna K. Kattari, Bryan G. Victor","doi":"10.1177/20563051241279549","DOIUrl":"https://doi.org/10.1177/20563051241279549","url":null,"abstract":"The purpose of this study was to describe how autistic TikTok creators are using ChatGPT across various domains of their lives, their motivations for doing so, and resulting impacts. Using a framework of “disability expertise,” we document the knowledge that creators acquired through use of ChatGPT and then shared with peers via social media. We used deductive qualitative methods to analyze 25 TikTok videos from 25 unique creators. Themes were identified in connection with motivations for the use of ChatGPT, settings in which it was used, applications of this technology, and resulting impacts for creators. Findings indicate that autistic creators were motivated to use ChatGPT to navigate neurotypical environments, manage features of their neurodivergence, and unmask, with the technology often serving as a digital coach, communication assistant, and conversational partner. Use of ChatGPT resulted in harm reduction, time and energy savings, positive emotional experiences, and meaningful accomplishments in both personal and professional settings. These findings indicate that ChatGPT serves as an important resource for many autistic individuals, facilitating accommodations to often inaccessible environments and helping users manage stressors and pursue goals. The study also highlights the significance of social media platforms for disseminating disability expertise related to the use of large language models to improve quality of life.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"28 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142236833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-17DOI: 10.1177/20563051241279255
Emily A. Mendelson, Jacob Kenton Smith
The Dating Wrapped trend on TikTok takes inspiration from Spotify’s annual Wrapped event where Spotify users are presented with their year-end listening statistics. Dating Wrapped repackages fundamental components of Spotify’s Wrapped—a focus on aesthetics, PowerPoint-like presentation of information, and quantification of personal experiences—but does so in the context of interpersonal relationships as a dating year-in-review video on TikTok. This article applies a content analysis and critical thematic analysis to 54 TikTok videos with the hashtag DatingWrapped as a way to understand how sensemaking about sexual and romantic relationships occurs when individuals create content centered around self-disclosures of intimate experiences. Ultimately, we argue that trends such as Dating Wrapped provide opportunities for personal expression among emerging adults who use TikTok, the efficacy of which is enhanced by attention to data visualization within its presentation format. Second, TikTok trends centered around interpersonal relationships may influence the formation of sexual and romantic identities through processes of mediated learning about relationships.
{"title":"Mediated Sexual and Romantic Learning on TikTok: The Dating Wrapped Trend","authors":"Emily A. Mendelson, Jacob Kenton Smith","doi":"10.1177/20563051241279255","DOIUrl":"https://doi.org/10.1177/20563051241279255","url":null,"abstract":"The Dating Wrapped trend on TikTok takes inspiration from Spotify’s annual Wrapped event where Spotify users are presented with their year-end listening statistics. Dating Wrapped repackages fundamental components of Spotify’s Wrapped—a focus on aesthetics, PowerPoint-like presentation of information, and quantification of personal experiences—but does so in the context of interpersonal relationships as a dating year-in-review video on TikTok. This article applies a content analysis and critical thematic analysis to 54 TikTok videos with the hashtag DatingWrapped as a way to understand how sensemaking about sexual and romantic relationships occurs when individuals create content centered around self-disclosures of intimate experiences. Ultimately, we argue that trends such as Dating Wrapped provide opportunities for personal expression among emerging adults who use TikTok, the efficacy of which is enhanced by attention to data visualization within its presentation format. Second, TikTok trends centered around interpersonal relationships may influence the formation of sexual and romantic identities through processes of mediated learning about relationships.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"10 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142236834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-14DOI: 10.1177/20563051241277603
Elien Beelen, Kathrin Karsay
Mental health content on social media usually highlights positive emotions, especially hope. This article presents an experimental study on the effects of hopeful social media posts on Instagram. Drawing on appraisal theory and the phenomenon of spillover effects, we developed a 2 × 2 between-subjects post-test experiment, where we manipulated the message type (i.e., hope message vs. control condition) and the level of endorsement (i.e., high vs. low number of likes) of Instagram posts. Following exposure to our media stimuli, we studied the effects on subsequent levels of hope, life satisfaction, mental health stigma, willingness to disclose about mental health, and willingness to provide support on social media among a sample of n = 479 young adults ( Mage = 20.97 years, SD = 2.10). Our pre-registered analysis revealed no significant main or interaction effects in the predicted direction. We discuss the findings in the context of health communication, reflect the study’s limitations, and provide suggestions for future research.
{"title":"“The Future Is Bright! Is It?”: Investigating Effects of Hopeful Mental Health Content and Endorsement Cues on Social Media","authors":"Elien Beelen, Kathrin Karsay","doi":"10.1177/20563051241277603","DOIUrl":"https://doi.org/10.1177/20563051241277603","url":null,"abstract":"Mental health content on social media usually highlights positive emotions, especially hope. This article presents an experimental study on the effects of hopeful social media posts on Instagram. Drawing on appraisal theory and the phenomenon of spillover effects, we developed a 2 × 2 between-subjects post-test experiment, where we manipulated the message type (i.e., hope message vs. control condition) and the level of endorsement (i.e., high vs. low number of likes) of Instagram posts. Following exposure to our media stimuli, we studied the effects on subsequent levels of hope, life satisfaction, mental health stigma, willingness to disclose about mental health, and willingness to provide support on social media among a sample of n = 479 young adults ( M<jats:sub>age</jats:sub> = 20.97 years, SD = 2.10). Our pre-registered analysis revealed no significant main or interaction effects in the predicted direction. We discuss the findings in the context of health communication, reflect the study’s limitations, and provide suggestions for future research.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"62 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142233408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-14DOI: 10.1177/20563051241269305
Duygu Karataş, Mine Gencel Bek
This study examines the critical role of Twitter (X) in crisis communication during the earthquake that struck Türkiye on 6 February 2023, focusing on how two prominent influencers, Haluk Levent and Oğuzhan Uğur, effectively utilized the platform in response to the disaster. Analysis of highly retweeted posts and engagement rates for tweets collected using related keywords—“ahbap,” “babalatv,” “haluklevent,” and “oguzhanugur”—reveals how Twitter served not only for functions such as sharing locations for rescue operations, information dissemination, organization, and fundraising but also for defense against attacks and criticism of the government. Furthermore, Twitter emerged as a digital battleground where power struggles unfolded between the state and activist influencers. This study addresses this oversight by examining how Twitter functions not merely as a tool for communication and aid coordination but also as an arena of political contestation, filling a critical gap in understanding the role of social media. It underscores the critical need to consider the underlying political dynamics that social media interactions bring to the forefront during emergencies.
{"title":"Digital Battlegrounds: The Interplay of Social Media, State Power, and Influencers in Türkiye’s Earthquake Response","authors":"Duygu Karataş, Mine Gencel Bek","doi":"10.1177/20563051241269305","DOIUrl":"https://doi.org/10.1177/20563051241269305","url":null,"abstract":"This study examines the critical role of Twitter (X) in crisis communication during the earthquake that struck Türkiye on 6 February 2023, focusing on how two prominent influencers, Haluk Levent and Oğuzhan Uğur, effectively utilized the platform in response to the disaster. Analysis of highly retweeted posts and engagement rates for tweets collected using related keywords—“ahbap,” “babalatv,” “haluklevent,” and “oguzhanugur”—reveals how Twitter served not only for functions such as sharing locations for rescue operations, information dissemination, organization, and fundraising but also for defense against attacks and criticism of the government. Furthermore, Twitter emerged as a digital battleground where power struggles unfolded between the state and activist influencers. This study addresses this oversight by examining how Twitter functions not merely as a tool for communication and aid coordination but also as an arena of political contestation, filling a critical gap in understanding the role of social media. It underscores the critical need to consider the underlying political dynamics that social media interactions bring to the forefront during emergencies.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"8 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142233380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-14DOI: 10.1177/20563051241277606
Rui Wang, Yini Zhang, Jiyoun Suk, Sara Holland Levin
Centering on social media’s public- and profit-oriented nature, this study theorizes how social media users are empowered and constrained when participating in platform governance through user-initiated expressions on platforms. The empirical analysis focuses on user responses before and after Elon Musk’s official acquisition of Twitter, utilizing cluster analysis and topic modeling to examine the volume and content of related discourses among different Twitter user groups. Our results point to user constraint in platform governance. Although a diverse set of users, such as partisans, bots, and cryptocurrency enthusiasts, spoke up, they had diverging and sometimes conflicting objectives; and partisans dominated the conversations. There was an upsurge in user volume and activity level post-acquisition among liberal users, whose critical voices on platform governance might have bolstered platform business. Potential bots also increased in volume and amplified political topics. Our findings shed light on the challenges of user-driven platform governance, underscoring the complex interplay between platform users, economy, and governance.
{"title":"Empowered or Constrained in Platform Governance? An Analysis of Twitter Users’ Responses to Elon Musk’s Takeover","authors":"Rui Wang, Yini Zhang, Jiyoun Suk, Sara Holland Levin","doi":"10.1177/20563051241277606","DOIUrl":"https://doi.org/10.1177/20563051241277606","url":null,"abstract":"Centering on social media’s public- and profit-oriented nature, this study theorizes how social media users are empowered and constrained when participating in platform governance through user-initiated expressions on platforms. The empirical analysis focuses on user responses before and after Elon Musk’s official acquisition of Twitter, utilizing cluster analysis and topic modeling to examine the volume and content of related discourses among different Twitter user groups. Our results point to user constraint in platform governance. Although a diverse set of users, such as partisans, bots, and cryptocurrency enthusiasts, spoke up, they had diverging and sometimes conflicting objectives; and partisans dominated the conversations. There was an upsurge in user volume and activity level post-acquisition among liberal users, whose critical voices on platform governance might have bolstered platform business. Potential bots also increased in volume and amplified political topics. Our findings shed light on the challenges of user-driven platform governance, underscoring the complex interplay between platform users, economy, and governance.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"12 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142233378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-14DOI: 10.1177/20563051241274669
Mikko Meriläinen, Maria Ruotsalainen
In this study, we examine young people’s self-reported negative (“toxic”) online gaming conduct via a qualitative survey ( N = 95) of active game players aged 15–25 in Finland. Drawing from young people’s lived experiences, we present negative gaming conduct as a complex whole, stemming from a combination of online disinhibition, affective intensity, game cultural conduct norms, and individual preferences. We explore online gaming environments as spaces with different technological and communicative affordances. In this study, we demonstrate how not all negative gaming conduct is equal in intent or outcome and introduce the concept of banal toxicity: outwardly hostile but routine conduct that lacks emotional intensity and serves little strategic purpose yet is conducive to an overall social landscape of negativity.
{"title":"Online Disinhibition, Normative Hostility, and Banal Toxicity: Young People’s Negative Online Gaming Conduct","authors":"Mikko Meriläinen, Maria Ruotsalainen","doi":"10.1177/20563051241274669","DOIUrl":"https://doi.org/10.1177/20563051241274669","url":null,"abstract":"In this study, we examine young people’s self-reported negative (“toxic”) online gaming conduct via a qualitative survey ( N = 95) of active game players aged 15–25 in Finland. Drawing from young people’s lived experiences, we present negative gaming conduct as a complex whole, stemming from a combination of online disinhibition, affective intensity, game cultural conduct norms, and individual preferences. We explore online gaming environments as spaces with different technological and communicative affordances. In this study, we demonstrate how not all negative gaming conduct is equal in intent or outcome and introduce the concept of banal toxicity: outwardly hostile but routine conduct that lacks emotional intensity and serves little strategic purpose yet is conducive to an overall social landscape of negativity.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"37 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142233379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-10DOI: 10.1177/20563051241277293
Andrew Rojecki, Viki Askounis Conner, Peter Royal
The COVID-19 pandemic led to over one million American deaths, disproportionately suffered by those who resisted vaccination by championing individual autonomy over the collective good. The article takes as its point of departure that vaccine resistance is a recurring phenomenon in U.S. history with multiple origins. Among these are the absence of a consistent approach to public health policy—the combined result of the absence of federal police power—and tensions between the public good and libertarian values. The latest instance of populist resistance was assisted by changes in the information system. Relying on several lines of research, we specify a model of group identification that highlights social media’s role in this latest eruption of opposition. A key element is an attentive public that selectively shares information based on reputational concerns. We test our model by applying frame analysis on a body of data drawn from U.S.-based news content and audience reactions on Facebook.
{"title":"Live Free and Die: How Social Media Amplify Populist Vaccine Resistance","authors":"Andrew Rojecki, Viki Askounis Conner, Peter Royal","doi":"10.1177/20563051241277293","DOIUrl":"https://doi.org/10.1177/20563051241277293","url":null,"abstract":"The COVID-19 pandemic led to over one million American deaths, disproportionately suffered by those who resisted vaccination by championing individual autonomy over the collective good. The article takes as its point of departure that vaccine resistance is a recurring phenomenon in U.S. history with multiple origins. Among these are the absence of a consistent approach to public health policy—the combined result of the absence of federal police power—and tensions between the public good and libertarian values. The latest instance of populist resistance was assisted by changes in the information system. Relying on several lines of research, we specify a model of group identification that highlights social media’s role in this latest eruption of opposition. A key element is an attentive public that selectively shares information based on reputational concerns. We test our model by applying frame analysis on a body of data drawn from U.S.-based news content and audience reactions on Facebook.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"41 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142166135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-10DOI: 10.1177/20563051241279248
Sara Marino
The article discusses how TikTok has emerged as a platform for self-representation and political contestation during the Russia–Ukraine war. Shortly after the beginning of the conflict, journalists and broadcasters have begun to associate the events unfolding in those countries with the widespread use of this platform among young content creators, refugees, soldiers, and civilians. Described as the “first TikTok war” or as “WarTok,” the conflict in Ukraine represents an important example to look at to uncover the increasingly central role of platforms as spaces where conflicts can be witnessed, documented, and shared with global audiences in real time. The research findings illustrate how TikTok becomes a space where material and affective practices of “performed refugeeness” can become visible and viral due to its unique language, formatting style, and highly personalized narratives, while creating a transnational streaming of war-related discourses that not only bypass traditional circuits of news sharing, but also activate a digital care network that crosses borders and connects diverse digital publics. While the study is small scale to account for a more in-depth narrative analysis of TikTok videos, it nevertheless returns significant insights into refugees’ digital storytelling strategies in conflict areas.
{"title":"Refugees’ Storytelling Strategies on Digital Media Platforms: How the Russia–Ukraine War Unfolded on TikTok","authors":"Sara Marino","doi":"10.1177/20563051241279248","DOIUrl":"https://doi.org/10.1177/20563051241279248","url":null,"abstract":"The article discusses how TikTok has emerged as a platform for self-representation and political contestation during the Russia–Ukraine war. Shortly after the beginning of the conflict, journalists and broadcasters have begun to associate the events unfolding in those countries with the widespread use of this platform among young content creators, refugees, soldiers, and civilians. Described as the “first TikTok war” or as “WarTok,” the conflict in Ukraine represents an important example to look at to uncover the increasingly central role of platforms as spaces where conflicts can be witnessed, documented, and shared with global audiences in real time. The research findings illustrate how TikTok becomes a space where material and affective practices of “performed refugeeness” can become visible and viral due to its unique language, formatting style, and highly personalized narratives, while creating a transnational streaming of war-related discourses that not only bypass traditional circuits of news sharing, but also activate a digital care network that crosses borders and connects diverse digital publics. While the study is small scale to account for a more in-depth narrative analysis of TikTok videos, it nevertheless returns significant insights into refugees’ digital storytelling strategies in conflict areas.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"68 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142166534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-10DOI: 10.1177/20563051241277601
Rebecca Scharlach
Despite social media companies’ public commitments to do good, they regularly face international criticism. This article explores how platforms engage in corporate public relations campaigns to negotiate social and political responsibilities. Through a qualitative analysis of the values promoted in the social initiative TikTok for Good, I show how TikTok promotes messages that amplify positivity, minimize negativity, and focus on individual well-being, while consistently assigning responsibility to other actors. Together, these strategies allow TikTok to symbolically empower users while maintaining control. I conceptualize these strategies that downplay and distance a company from conflicts associated with struggles over power as depoliticization by platforms. This study highlights platform companies’ soft forms of governance and demonstrates how the analysis of platform values allows researchers to cut through the strategic vagueness of claims to do good.
{"title":"How to Spark Joy: Strategies of Depoliticization in Platform’s Corporate Social Initiatives","authors":"Rebecca Scharlach","doi":"10.1177/20563051241277601","DOIUrl":"https://doi.org/10.1177/20563051241277601","url":null,"abstract":"Despite social media companies’ public commitments to do good, they regularly face international criticism. This article explores how platforms engage in corporate public relations campaigns to negotiate social and political responsibilities. Through a qualitative analysis of the values promoted in the social initiative TikTok for Good, I show how TikTok promotes messages that amplify positivity, minimize negativity, and focus on individual well-being, while consistently assigning responsibility to other actors. Together, these strategies allow TikTok to symbolically empower users while maintaining control. I conceptualize these strategies that downplay and distance a company from conflicts associated with struggles over power as depoliticization by platforms. This study highlights platform companies’ soft forms of governance and demonstrates how the analysis of platform values allows researchers to cut through the strategic vagueness of claims to do good.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"25 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142166537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-09DOI: 10.1177/20563051241277313
Stephanie L. Dailey, Madeline Martinson
Many employees are engaging in personal social media for work (PSMW), which involves posting work-related content from a user’s individual social-media account. Despite quantitative studies demonstrating the presence and outcomes of talking about work on social media, scholars know little about the process of using PSMW. To fill this gap, the current study uses social identity theory and boundary theory as conceptual frames to learn why and how people engage in PSMW. Through analyzing interview and observational data from employees’ social media across a variety of industries and work arrangements, we present a model of PSMW. Our findings contribute to scholarship in at least three ways. First, this study exposes the “work” behind PSMW through a pattern of Labored Worklife: a paradox of communicating both authentically and strategically. Second, our findings show PSMW as a distinctive, flexible way through which workers can traverse complicated work and non-work borders and communicate multiple (even conflicting) identities on social media. Third, this project suggests connections between PSMW and scholarship surrounding emotion at work.
{"title":"The Process of Personal Social Media for Work: Unveiling the “Work” Behind Social Media","authors":"Stephanie L. Dailey, Madeline Martinson","doi":"10.1177/20563051241277313","DOIUrl":"https://doi.org/10.1177/20563051241277313","url":null,"abstract":"Many employees are engaging in personal social media for work (PSMW), which involves posting work-related content from a user’s individual social-media account. Despite quantitative studies demonstrating the presence and outcomes of talking about work on social media, scholars know little about the process of using PSMW. To fill this gap, the current study uses social identity theory and boundary theory as conceptual frames to learn why and how people engage in PSMW. Through analyzing interview and observational data from employees’ social media across a variety of industries and work arrangements, we present a model of PSMW. Our findings contribute to scholarship in at least three ways. First, this study exposes the “work” behind PSMW through a pattern of Labored Worklife: a paradox of communicating both authentically and strategically. Second, our findings show PSMW as a distinctive, flexible way through which workers can traverse complicated work and non-work borders and communicate multiple (even conflicting) identities on social media. Third, this project suggests connections between PSMW and scholarship surrounding emotion at work.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":"1 1","pages":""},"PeriodicalIF":5.2,"publicationDate":"2024-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142160439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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