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Journal of Organizational Change Management最新文献

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Development and validation of a scale to measure subjective liminality: individual differences in the perception of in-betweenness 主观边缘性测量量表的开发与验证:介于两者之间的感知的个体差异
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-12-05 DOI: 10.1108/jocm-07-2023-0279
Udayan Dhar, Richard Boyatzis

Purpose

Modern careers are marked by periods of feeling betwixt, or “in-between,” – yet, there is no validated measure of this experience, recognized as subjective liminality. The present research aims to (1) operationalize subjective liminality and (2) develop and validate a scale to measure it.

Design/methodology/approach

A literature review was used to operationalize subjective liminality, and the scale validation was performed using four separate samples: 150 workers on M-Turk, 151 graduate and professional students at a large Midwestern University, 252 unemployed individuals in the US and Canada, and 416 full-time employed individuals in the US.

Findings

Subjective liminality was conceptualized as a second-order latent construct reflected by three dimensions: feelings of anxiety, ambiguity and reduced group identification. A 9-item scale was developed and validated to measure it.

Originality/value

This study clarifies and measures an emergent construct in the career transition and organizational change literature.

目的现代职业生涯的特点是处于 "夹缝 "或 "中间 "的时期,然而,对于这种被称为 "主观边缘性 "的体验却没有有效的测量方法。本研究旨在(1)对主观边缘感进行操作化;(2)开发并验证测量主观边缘感的量表。 设计/方法/途径 通过文献回顾对主观边缘感进行操作化,并使用四个不同的样本对量表进行验证:研究结果主观边缘性被概念化为一个二阶潜在结构,由三个维度反映出来:焦虑感、模糊感和群体认同感降低。本研究澄清并测量了职业转型和组织变革文献中的一个新兴概念。
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引用次数: 0
A systematic literature review on the relationship between servant leadership and its team and organizational level outcomes 服务型领导与团队、组织层面成果关系的系统文献综述
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-12-04 DOI: 10.1108/jocm-04-2023-0112
Jin Lu, Mohammad Falahat, Phaik Kin Cheah

Purpose

This study aimed to develop an in-depth understanding of the outcomes of servant leadership at the team and organizational levels. It reviews the relationship between servant leadership and its team- and organizational-level outcomes, and examines the mediation and moderation effect of the relationship. It further identifies the mechanism by which servant leadership is beneficial to the organization.

Design/methodology/approach

A systematic literature review is conducted, focused on 52 articles published between 2012 and 2022. Content analysis and descriptive analysis were used to respond to the research questions.

Findings

A new conceptual model was developed to better understand the outcomes, mediators and moderators of servant leadership at team and organization level.

Research limitations/implications

Future research should further explore outcomes of servant leadership at team and organizational levels and test how mediators affect the relationship between servant leadership and associated outcomes.

Practical implications

This study provides a framework for leaders on how servant leadership contributes to teams and organizations, and how a leader applies servant leadership.

Originality/value

This systematic review presents a new model that builds on existing research into servant leadership and its impact on team and organizational levels completed in the past decade. To date, there have been no reviews of servant leadership that focus only on outcomes at the team and organizational levels using a widely recognized database.

目的本研究旨在深入了解服务型领导在团队和组织层面的效果。本文回顾了服务型领导与其团队和组织层面成果之间的关系,并检验了这种关系的中介和调节作用。它进一步确定了仆人式领导对组织有益的机制。设计/方法/方法进行了系统的文献综述,重点是2012年至2022年间发表的52篇文章。采用内容分析和描述性分析来回答研究问题。为了更好地理解服务型领导在团队和组织层面的结果、中介和调节因素,我们建立了一个新的概念模型。未来的研究应进一步探索服务型领导在团队和组织层面的结果,并检验中介因素如何影响服务型领导与相关结果之间的关系。本研究为领导者提供了一个关于仆人式领导如何为团队和组织做出贡献,以及领导者如何应用仆人式领导的框架。原创性/价值本系统综述提出了一个新的模型,该模型建立在过去十年中完成的关于服务型领导及其对团队和组织层面影响的现有研究的基础上。到目前为止,还没有关于服务型领导的评论,它只关注团队和组织层面的结果,使用广泛认可的数据库。
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引用次数: 0
Entrepreneurs' visibility, media attention and corporate climate risk disclosure – based on Chinese listed companies 企业家知名度、媒体关注度与企业气候风险披露--基于中国上市公司
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-12-01 DOI: 10.1108/jocm-05-2023-0168
Xiaoyi Li
PurposeAs China's economy begins to transform into a high-quality development, and under the national “carbon peak and carbon neutral” target, all sectors of society and industries need to transform to green development to varying degrees, coupled with the catalyst of epidemics and other factors, new development requirements are put forward for enterprises to better fulfill their climate risk disclosure behaviors. Thus, it is clear that improving corporate climate risk disclosure is of far-reaching significance to both countries and enterprises.Design/methodology/approachThis study incorporates management science, psychology and other related knowledge fields, based on stakeholder theory and media dependency theory, and aims to improve the level of corporate compliance with climate risk disclosure, suggesting the influence of entrepreneurs' visibility on corporate climate risk disclosure; on this basis, the role of entrepreneurs' visibility and media attention on corporate climate risk disclosure is verified through an empirical model; finally, targeted and effective response strategies are proposed to improve corporate climate risk disclosure, set reasonable media attention and increase the effectiveness of entrepreneurs' visibility.FindingsThis paper establishes a multiple regression model using A-share listed companies in China from 2016 to 2022 as the research sample, verifies the intrinsic association between entrepreneurial visibility and corporate climate risk climate disclosure through empirical analysis, and further examines the mediating role of media attention in the relationship between the two. The results show that entrepreneurs' visibility is positively related to the level of corporate climate risk disclosure, with media attention playing a part in mediating the relationship between the two. Increasing entrepreneurs' visibility is conducive to increasing the level of corporate climate risk disclosure. Therefore, it contributes to the dual incentive effect of reputation and compensation.Originality/valueThis study incorporates management science, psychology and other related knowledge fields, based on stakeholder theory and media dependency theory, and aims to improve the level of corporate compliance with climate risk disclosure, suggesting the influence of entrepreneurs' visibility on corporate climate risk disclosure; on this basis, the role of entrepreneurs' visibility and media attention on corporate climate risk disclosure is verified through an empirical model; finally, targeted and effective response strategies are proposed to improve corporate climate risk disclosure, set reasonable media attention and increase the effectiveness of entrepreneurs' visibility.
随着中国经济开始向高质量发展转型,在国家“碳峰值、碳中和”目标下,社会各界和行业都需要不同程度地向绿色发展转型,再加上疫情等因素的催化,对企业更好地履行气候风险披露行为提出了新的发展要求。由此可见,完善企业气候风险披露对国家和企业都具有深远的意义。设计/方法/途径本研究结合管理学、心理学等相关知识领域,以利益相关者理论和媒介依赖理论为基础,旨在提高企业气候风险披露的合规水平,揭示企业家知名度对企业气候风险披露的影响;在此基础上,通过实证模型验证企业家知名度和媒体关注度对企业气候风险披露的作用;最后,提出有针对性、有效的应对策略,完善企业气候风险披露,设置合理的媒体关注度,提高企业家知名度的有效性。本文以2016 - 2022年中国a股上市公司为研究样本,建立多元回归模型,通过实证分析验证创业知名度与企业气候风险气候披露之间的内在关联,并进一步检验媒体关注在二者关系中的中介作用。结果表明,企业家知名度与企业气候风险披露水平正相关,媒体关注度在二者之间起到中介作用。提高企业家的知名度有利于提高企业气候风险披露水平。因此,它有助于声誉和薪酬的双重激励作用。原创性/价值本研究结合管理学、心理学等相关知识领域,以利益相关者理论和媒介依赖理论为基础,旨在提高企业气候风险披露的合规水平,提出企业家知名度对企业气候风险披露的影响;在此基础上,通过实证模型验证企业家知名度和媒体关注度对企业气候风险披露的作用;最后,提出有针对性、有效的应对策略,完善企业气候风险披露,设置合理的媒体关注度,提高企业家知名度的有效性。
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引用次数: 0
Organizational resilience: leadership, operational and individual responses to the COVID-19 pandemic 组织弹性:领导力、业务和个人应对COVID-19大流行
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-11-30 DOI: 10.1108/jocm-05-2023-0160
Jungsik Kim, Hun Whee Lee, Goo Hyeok Chung
<h3>Purpose</h3><p>Since the outbreak of the COVID-19 pandemic, most organizations have experienced a sudden and unprecedented drop in revenue and productivity. However, the pandemic did not exclusively negatively impact organizations; rather, it resulted in both negative and positive effects. To delve into the multi-level process through which organizational outcomes change from negative to positive indicators, this study focuses on organizational resilience as a theoretical concept to overcome pandemic-related turmoil.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>The authors conducted a multi-level analysis based on grounded theory with a sample of 30 healthcare employees who worked in hospitals and were simultaneously enrolled in a part-time master of business administration (MBA) program at a university in the Midwest. Of the 30 participants, 21 were from a single university hospital (UH), and the remaining 9 participants were from other hospitals (non-UH).</p><!--/ Abstract__block --><h3>Findings</h3><p>The authors analyzed the data and incorporated three existing perspectives of organizational resilience (attribute, process and multi-level views) into an integrated model. The authors identified 25 first-order concepts and 8 second-order themes and categorized them into 4 aggregate dimensions at different unit levels: organizational field, leadership, operation and individual units.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>A resilient hospital operates as a cohesive system, with entities at various levels – from individuals and teams to the broader organization – collaborating seamlessly to foster resilience. Top management team (TMT) should persistently communicate with employees to provide information about the current crisis and clear strategic directions to reduce employees' fear and prevent anomie stemming from future uncertainty. Managers should not only be concerned about employees' physical safety from infection and psychological safety from isolation but also encourage employees to elicit meaningfulness from their work. Furthermore, TMT and human resource (HR) teams should adapt human resource management (HRM) practices to allow for flexibility and optimism in employee roles.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>In this study, the authors utilized a qualitative methodology with grounded theory in order to develop a comprehensive model that holds theoretical, methodological and practical significance. Theoretically, the authors' novelty lies in the synthesis of three distinct perspectives: attribute, process and multi-level. The authors merged these approaches into a unified model, identifying precursors of resilience at different levels. Methodologically, the authors focused on hospitals as target samples, which were the foremost and representative organizations severely confronting the crisis and turmoil brought by the pandemic. The authors documented organizat
自COVID-19大流行爆发以来,大多数组织都经历了收入和生产力的突然和前所未有的下降。然而,大流行对组织的负面影响并不仅限于此;相反,它产生了消极和积极的影响。为了深入研究组织结果从消极指标到积极指标变化的多层次过程,本研究将组织弹性作为克服大流行相关动荡的理论概念。设计/方法/方法作者以扎根理论为基础,对30名在医院工作、同时在中西部一所大学攻读兼职工商管理硕士(MBA)课程的医疗保健从业人员进行了多层次分析。在30名参与者中,21名来自单一大学医院(UH),其余9名来自其他医院(非UH)。结果通过对数据的分析,将现有的三种组织弹性视角(属性视角、过程视角和多层次视角)整合为一个综合模型。作者确定了25个一阶概念和8个二阶主题,并在不同的单位层面将它们划分为4个总体维度:组织领域、领导、运营和个体单位。弹性医院作为一个有凝聚力的系统运行,从个人和团队到更广泛的组织,各个层面的实体都在无缝协作,以培养弹性。高层管理团队(TMT)应坚持与员工沟通,提供当前危机的信息和明确的战略方向,以减少员工的恐惧,防止未来不确定性带来的失范。管理者不仅要关心员工不受感染的身体安全、不受隔离的心理安全,还要鼓励员工从工作中获得意义。此外,TMT和人力资源(HR)团队应该调整人力资源管理(HRM)实践,以允许员工角色的灵活性和乐观主义。原创性/价值在本研究中,作者运用了定性的方法和扎根的理论,以建立一个具有理论、方法和实践意义的综合模型。从理论上讲,作者的新颖之处在于将属性、过程和多层次三个不同的视角综合起来。作者将这些方法合并为一个统一的模型,确定了不同水平的弹性前兆。在方法上,作者将重点放在医院作为目标样本,因为医院是最重要和最具代表性的组织,它们严重面临大流行病带来的危机和动荡。作者记录了组织在危机中实时展开的经历,而不是事后诸葛亮。这种方法突出了作者在危机管理领域的研究的即时性和重要性。实际上,作者的研究结果表明,组织弹性可以通过合作努力来发展。它来自不同组织参与者之间的协调互动,从员工和中层管理人员到TMT。
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引用次数: 0
Digital transformation in AECO industry: impending dilemma in the Indian context AECO行业的数字化转型:印度背景下迫在眉睫的困境
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-11-29 DOI: 10.1108/jocm-07-2023-0281
Sanjay Bhattacharya, Gautam Pant

Purpose

The Fourth Industrial Revolution (4IR) holds the potential to significantly improve capabilities and performances for architectural, engineering, construction and operation and maintenance (AECO) companies in India. The top management of such companies seems unsure and reluctant to implementation of the 4IR applications. The objective of this research is to identify the 4IR technology applications, which would have a significant impact on the operation of the AECO companies in India. Moreover, the paper further attempts to give a conceptual roadmap for the implementation of these 4IR technologies in the AECO value chain.

Design/methodology/approach

The nascent level of research in 4IR in construction necessitated the adoption of mixed methodologies in research. Hypothesis testing has been carried out on the quantitative data to ascertain the potential of 4IR technologies, which could significantly impact the AECO companies. Subsequently, qualitative research has been used to explore the reasons impacting the technology adoption and generate a possible road map for the implementation of the significant 4IR technology applications.

Findings

The AECO value chain is challenged due to its complexity, uncertainty, fragmented supply chains, myopic thinking and a culture reluctant to change. The study provides insights into the dilemmas of practitioners in the Indian context while exploring possible approaches to carry out the transformation in AECO.

Research limitations/implications

The study validation relied on the opinions, perspectives and recollections of respondents. The opinion of practicing professionals was limited to the Indian context.

Originality/value

The article may help leaders of AECO firms, industry associations, policymakers and academia to take steps in relevant directions to enable digital transformation.

目的第四次工业革命(4IR)具有显著提高印度建筑、工程、施工和运营与维护(AECO)公司的能力和绩效的潜力。这些公司的高层管理人员似乎不确定也不愿意实施第四次工业革命的应用。本研究的目的是确定第四次工业革命技术的应用,这将对印度AECO公司的运营产生重大影响。此外,本文进一步尝试给出在AECO价值链中实施这些4IR技术的概念性路线图。设计/方法/途径建筑业的4IR研究处于初级阶段,因此需要在研究中采用混合方法。对定量数据进行了假设检验,以确定4IR技术的潜力,这可能会对AECO公司产生重大影响。随后,定性研究被用于探索影响技术采用的原因,并为实施重要的4IR技术应用生成可能的路线图。由于其复杂性、不确定性、分散的供应链、短视的思维和不愿改变的文化,AECO价值链面临挑战。该研究提供了对从业者在印度背景下的困境的见解,同时探索了在AECO中进行转型的可能途径。研究局限性/启示研究验证依赖于受访者的观点、观点和回忆。执业专业人员的意见仅限于印度的情况。本文可以帮助AECO公司、行业协会、政策制定者和学术界的领导者在相关方向上采取措施,实现数字化转型。
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引用次数: 0
Trait emotional intelligence among future leaders: how business students are prepared for the VUCA world 未来领导者的情商特征:商科学生如何为VUCA世界做准备
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-11-28 DOI: 10.1108/jocm-07-2023-0292
Kamil Zawadzki, Monika Wojdyło, Joanna Muszyńska

Purpose

This article aims to analyse the trait emotional intelligence (TEI) of business students of various programmes. This study aims to answer the question, to what extent these future leaders are uniformly equipped with essential emotional intelligence competences, necessary in the VUCA world.

Design/methodology/approach

The Trait Emotional Intelligence Questionnaire (TEIQue) was used to measure TEI of 120 business students. Spearman's and Tau–Kendall's rank correlation coefficients show the strength of the correlation between age and TEI level. The non-parametric Mann–Whitney U test was employed to evaluate the consistency of TEI-level distributions in selected subgroups of respondents.

Findings

Future business leaders and management specialists are unequally prepared to manage teams and organizational change effectively. Their TEI distribution is significantly different regarding the type of programme of study. Students of “social fields” (Management, Communication and Psychology in Business) show higher TEI than students of “analytical fields” (Economics, Finance and Accounting, Logistics). Master's students are characterized by higher TEI compared to undergraduates. However, there were no statistically significant differences in TEI between: full-time and part-time, female and male, as well as working and non-working students.

Practical implications

The results provide valuable guidance for organizations recruiting junior managers and for business universities.

Originality/value

This research was based on a well-established concept of emotional intelligence using a reliable research tool. The obtained results complement the existing research on TEI of various professional groups and provide a precious reference point for future, more in-depth analyses of TEI.

目的分析不同专业商科学生的情商特征。这项研究旨在回答这样一个问题,在多大程度上,这些未来的领导者都具备了VUCA世界所必需的基本情商能力。设计/方法/方法采用特质情绪智力问卷(TEIQue)对120名商科学生的情绪智力进行测量。Spearman's和Tau-Kendall 's等级相关系数显示了年龄与TEI水平之间的相关性。采用非参数Mann-Whitney U检验来评估选定的被调查者亚组的tei水平分布的一致性。未来的商业领袖和管理专家在有效管理团队和组织变革方面所做的准备是不一样的。他们的TEI分布在不同的学习项目上有很大的不同。“社会领域”(管理学、传播学和商业心理学)的学生的TEI高于“分析领域”(经济学、财会、物流)的学生。与本科生相比,硕士生的TEI更高。然而,全职学生与兼职学生、女性学生与男性学生、打工学生与非打工学生在TEI上并无显著差异。实践意义研究结果对企业招聘初级管理人员和商业院校具有重要的指导意义。原创性/价值本研究基于一个成熟的情商概念,使用了可靠的研究工具。所得结果补充了各专业群体对TEI的现有研究,为今后更深入地分析TEI提供了宝贵的参考点。
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引用次数: 0
The dark side of AI-enabled HRM on employees based on AI algorithmic features 基于AI算法特征的人工智能人力资源管理对员工的阴暗面
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-11-27 DOI: 10.1108/jocm-10-2022-0308
Yu Zhou, Lijun Wang, Wansi Chen

Purpose

AI is an emerging tool in HRM practices that has drawn increasing attention from HRM researchers and HRM practitioners. While there is little doubt that AI-enabled HRM exerts positive effects, it also triggers negative influences. Gaining a better understanding of the dark side of AI-enabled HRM holds great significance for managerial implementation and for enriching related theoretical research.

Design/methodology/approach

In this study, the authors conducted a systematic review of the published literature in the field of AI-enabled HRM. The systematic literature review enabled the authors to critically analyze, synthesize and profile existing research on the covered topics using transparent and easily reproducible procedures.

Findings

In this study, the authors used AI algorithmic features (comprehensiveness, instantaneity and opacity) as the main focus to elaborate on the negative effects of AI-enabled HRM. Drawing from inconsistent literature, the authors distinguished between two concepts of AI algorithmic comprehensiveness: comprehensive analysis and comprehensive data collection. The authors also differentiated instantaneity into instantaneous intervention and instantaneous interaction. Opacity was also delineated: hard-to-understand and hard-to-observe. For each algorithmic feature, this study connected organizational behavior theory to AI-enabled HRM research and elaborated on the potential theoretical mechanism of AI-enabled HRM's negative effects on employees.

Originality/value

Building upon the identified secondary dimensions of AI algorithmic features, the authors elaborate on the potential theoretical mechanism behind the negative effects of AI-enabled HRM on employees. This elaboration establishes a robust theoretical foundation for advancing research in AI-enable HRM. Furthermore, the authors discuss future research directions.

目的性ai是人力资源管理实践中的新兴工具,越来越受到人力资源管理研究者和人力资源管理实践者的关注。毫无疑问,人工智能的人力资源管理产生了积极的影响,但也引发了负面影响。更好地了解人工智能人力资源管理的阴暗面,对于管理实施和丰富相关理论研究具有重要意义。设计/方法/方法在本研究中,作者对人工智能人力资源管理领域的已发表文献进行了系统回顾。系统的文献综述使作者能够使用透明且易于重复的程序对所涵盖主题的现有研究进行批判性分析,综合和概述。在这项研究中,作者使用人工智能算法特征(全面性,即时性和不透明性)作为主要焦点来阐述人工智能支持的人力资源管理的负面影响。从不一致的文献中,作者区分了人工智能算法全面性的两个概念:综合分析和综合数据收集。作者还将瞬时性分为瞬时干预和瞬时交互。不透明性也被描述为:难以理解和难以观察。针对每个算法特征,本研究将组织行为理论与人工智能人力资源管理研究联系起来,阐述了人工智能人力资源管理对员工产生负面影响的潜在理论机制。原创性/价值基于人工智能算法特征的次要维度,作者详细阐述了人工智能人力资源管理对员工的负面影响背后的潜在理论机制。这一阐述为推进人工智能人力资源管理的研究奠定了坚实的理论基础。并对今后的研究方向进行了展望。
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引用次数: 0
Professionalizing all-volunteer nonprofit organizations: an intervention study based on the competing values framework and self-determination theory 全志愿非营利组织职业化:基于竞争价值框架和自我决定理论的干预研究
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-11-22 DOI: 10.1108/jocm-01-2023-0028
Tom De Clerck, Leen Haerens, Delfien Van Dyck, Geert Devos, Annick Willem

Purpose

Professionalization is an important issue in many all-volunteer nonprofit organizations (e.g. recreational sports clubs). Therefore, this study relied on the competing values framework and self-determination theory to investigate whether a newly developed intervention can effectively strengthen the management processes and leadership styles in all-volunteer sports clubs.

Design/methodology/approach

For this purpose, a rigorous non-equivalent pre-test post-test control group design was used. The intervention involved two sessions organized in sports clubs in which internal stakeholders (e.g. board members, coaches, volunteers) were invited to discuss change initiatives aimed at enhancing the organizational processes.

Findings

An effect on both the management processes and leadership styles was found. As for the management processes, the intervention had an impact on the internal processes, with especially the development of an internal communication plan and the annual assessment of the organization's operations being promoted by the intervention. Regarding the leadership styles, the intervention had an effect on the controlling and chaotic leadership style, with leaders becoming less chaotic and controlling in situations in which (respectively) the business plan was established and the tasks were distributed within the organization.

Originality/value

This intervention study adopted an innovative approach to organizational intervention research by focusing on the enhancement of both the management processes and the leadership styles. Its principles are also relevant and valuable to organizations operating in other organizational contexts.

职业化是许多全志愿者非营利组织(如休闲体育俱乐部)的一个重要问题。因此,本研究运用竞争价值框架和自我决定理论,探讨一种新开发的干预措施是否能有效地强化全志愿者体育俱乐部的管理流程和领导风格。设计/方法学/方法为此,采用严格的非等效前测后测对照组设计。干预措施包括在体育俱乐部组织两次会议,邀请内部利益相关者(如董事会成员、教练、志愿者)讨论旨在加强组织流程的变革举措。研究发现,对管理流程和领导风格都有影响。在管理流程方面,干预对内部流程产生了影响,特别是内部沟通计划的制定和组织运营的年度评估都受到了干预的推动。在领导风格方面,干预对控制型和混乱型领导风格有影响,在制定商业计划和在组织内部分配任务的情况下,领导者变得不那么混乱和控制。原创性/价值本干预研究采用了一种创新的方法来研究组织干预,重点关注管理过程和领导风格的增强。它的原则对于在其他组织环境中运作的组织也是相关的和有价值的。
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引用次数: 0
Impact of entrepreneurial orientation on performance and moderating role of crisis perception: multi-method examination 创业导向对绩效的影响及危机知觉的调节作用:多方法检验
IF 2.8 4区 管理学 Q2 MANAGEMENT Pub Date : 2023-11-14 DOI: 10.1108/jocm-04-2023-0124
Marcin Suder

Purpose

This study aims to examine the role of the dimensions of entrepreneurial orientation (EO) under turbulent market conditions and reveal the role of an entrepreneur's perception of a crisis in shaping the impact of EO on firm performance.

Design/methodology/approach

This study uses partial least squares structural equation modeling (PLS-SEM), multiple linear regression (MLR) and fuzzy-set qualitative comparative analysis (fsQCA). The study sample was comprised of 117 one- and two-star hotels that were operating in Poland.

Findings

The results showed that proactiveness and risk-taking significantly affected firm performance. Furthermore, the results revealed that an entrepreneur's perception of a crisis moderated the impact of risk-taking and proactiveness on firm performance. In particular, the findings suggested that, in firms where the crisis strongly influenced their operations, performance was affected by proactiveness, while in those firms where the crisis influenced their operations to a low or moderate degree, performance was affected by risk-taking. Furthermore, fsQCA unveiled the role of innovativeness, which (along with risk-taking) is a sufficient condition that leads to firm performance.

Originality/value

Two characteristics make this study original: first, it investigates EO under turbulent market conditions, and second, it analyzes the role of an entrepreneur's perception of crisis consequences for business operations. The study contributes to the literature on entrepreneurship and crisis management with findings on the different roles of EO dimensions under crisis conditions and an observation about the moderating role of an entrepreneur's perception of the impact of a crisis on operational management and how this perception differentiates the impact of risk-taking and proactiveness on firm performance.

目的本研究旨在考察动荡市场条件下创业取向(EO)维度的作用,揭示企业家对危机的感知在塑造创业取向对公司绩效的影响中的作用。本研究采用偏最小二乘结构方程模型(PLS-SEM)、多元线性回归(MLR)和模糊集定性比较分析(fsQCA)。研究样本由117家在波兰经营的一星级和二星级酒店组成。研究结果表明,主动性和冒险精神对企业绩效有显著影响。此外,结果表明,企业家对危机的感知调节了冒险和主动性对公司绩效的影响。特别是,调查结果表明,在危机严重影响其业务的公司中,业绩受到主动性的影响,而在危机对其业务影响程度较低或中等的公司中,业绩受到冒险行为的影响。此外,fsQCA揭示了创新的作用,创新(以及风险承担)是导致公司绩效的充分条件。原创性/价值两个特征使本研究具有原创性:首先,它调查了动荡的市场条件下的EO,其次,它分析了企业家对危机后果的感知对企业运营的作用。该研究对企业家精神和危机管理的文献有贡献,发现了危机条件下EO维度的不同作用,并观察了企业家对危机对运营管理影响的感知的调节作用,以及这种感知如何区分冒险和主动性对公司绩效的影响。
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引用次数: 0
Identifying and ranking critical success factors for digital court 识别和排名数字法庭的关键成功因素
4区 管理学 Q2 MANAGEMENT Pub Date : 2023-11-07 DOI: 10.1108/jocm-03-2023-0087
Narges Farzaneh Kondori, Saeed Rouhani
Purpose In the digital age, courts need to be able to provide their services faster, more efficiently and less costly. Disruptive technologies like artificial intelligence can transform courtroom services in completely new ways. This study aims to investigate and rank the critical success factors of digital courts. Design/methodology/approach The literature of digital court and the factors influencing its success have been reviewed and a framework consisting of 26 factors in seven categories was designed. These factors have been ranked using the fuzzy TOPSIS method. Findings The results show that the factor of Accessibility to the system had the absolute best precedence, followed by the factors of User satisfaction and Information security. The factor of Political convergence of the government and the judicial system had the lowest priority. Originality/value This research guides current movements towards employing transformational technologies, tackling modern challenges and providing new opportunities to enhance the digital journey of the court ecosystem actors.
在数字时代,法院需要能够更快、更有效和更低成本地提供服务。人工智能等颠覆性技术可以以全新的方式改变法庭服务。本研究旨在调查和排名数字法院的关键成功因素。通过对数字法庭相关文献及影响其成功的因素的梳理,设计了一个由7类26个因素组成的框架。利用模糊TOPSIS法对这些因素进行了排序。结果表明,系统可访问性因素具有绝对最佳的优先级,其次是用户满意度和信息安全因素。政府与司法系统的政治趋同因素的优先级最低。原创性/价值本研究指导了当前使用变革性技术的运动,应对现代挑战,并提供新的机会,以增强法院生态系统参与者的数字旅程。
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引用次数: 0
期刊
Journal of Organizational Change Management
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