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The effects of planned behavior model constructs and technology acceptance model constructs on online purchasing behavior: An empirical study on internet users in the Libya city of Tripoli 计划行为模型和技术接受模型对网上购买行为的影响:对利比亚的黎波里市互联网用户的实证研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-09-06 DOI: 10.1016/j.techsoc.2024.102687
Asmaeil Ali Mohammed Akhmaaj , Mohamed Omar Sharif

The current study aimed to investigate the results of integrating the planned behavior model with the technology acceptance adoption model, and the differences between age groups in direct and indirect relationships. The empirical data of 203 online purchasing users from the Libyan city of Tripoli via Google surveys analyzed using Structural Equation Modelling. The questionnaire was employed and measured by TPB and TAM models. The most important findings reached are the presence of a significant direct effect of social influence and perceived behavior control impact on purchasing behavior because of the age group of 30–50 years. Likewise, perceived of use has a significant effect on purchasing behavior due to of the age group of 30–50 years and the age group of more than 50 years. Three out of four hypotheses were supported: purchase intention mediates the relationship between social influence and perceived behavior control, perceived usefulness, and ease of use on the one hand and purchasing behavior on the other hand. More, there are significant differences indirect effects of social influence and perceived behavior control and perceived usefulness on purchasing behavior due to the variable of age, more specifically in the age group of (30–50 years), while it was not significant in the other age groups. The research also discussed future directions for research in the field of technology use.

本研究旨在调查计划行为模型与技术接受采用模型的整合结果,以及不同年龄组在直接和间接关系上的差异。本研究通过谷歌对利比亚的黎波里市的 203 名网购用户进行了调查,并使用结构方程模型对其经验数据进行了分析。问卷采用了 TPB 和 TAM 模型进行测量。得出的最重要结论是,社会影响和感知行为控制对购买行为的影响存在显著的直接效应,因为年龄段在 30-50 岁之间。同样,使用感知对 30-50 岁年龄组和 50 岁以上年龄组的购买行为也有显著影响。四项假设中有三项得到了支持:购买意向在社会影响、感知行为控制、感知有用性和易用性与购买行为之间起到了中介作用。此外,社会影响、感知行为控制和感知有用性对购买行为的间接影响因年龄变量而存在显著差异,更具体地说,在(30-50 岁)年龄组中存在显著差异,而在其他年龄组中则不显著。研究还讨论了技术使用领域未来的研究方向。
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引用次数: 0
Explainable AI for all - A roadmap for inclusive XAI for people with cognitive disabilities 面向所有人的可解释人工智能--面向认知障碍者的包容性 XAI 路线图
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-09-06 DOI: 10.1016/j.techsoc.2024.102685
Myrthe L. Tielman , Mari Carmen Suárez-Figueroa , Arne Jönsson , Mark A. Neerincx , Luciano Cavalcante Siebert

Artificial intelligence (AI) is increasingly prevalent in our daily lives, setting specific requirements for responsible development and deployment: The AI should be explainable and inclusive. Despite substantial research and development investment in explainable AI, there is a lack of effort into making AI explainable and inclusive to people with cognitive disabilities as well. In this paper, we present the first steps towards this research topic. We argue that three main questions guide this research, namely: 1) How explainable should a system be?; 2) What level of understanding can the user reach, and what is the right type of explanation to help them reach this level?; and 3) How can we implement an AI system that can generate the necessary explanations? We present the current state of the art in research on these three topics, the current open questions and the next steps. Finally, we present the challenges specific to bringing these three research topics together, in order to eventually be able to answer the question of how to make AI systems explainable also to people with cognitive disabilities.

人工智能(AI)在我们的日常生活中越来越普遍,对负责任的开发和部署提出了具体要求:人工智能应具有可解释性和包容性。尽管在可解释的人工智能方面投入了大量研发资金,但在使人工智能对认知障碍者也具有可解释性和包容性方面却缺乏努力。在本文中,我们提出了实现这一研究课题的第一步。我们认为,有三个主要问题可以指导这项研究,即1)一个系统应该有多大的可解释性;2)用户可以达到什么样的理解水平,什么样的解释才是帮助他们达到这一水平的正确类型;3)我们如何才能实现一个可以生成必要解释的人工智能系统?我们将介绍这三个主题的研究现状、当前的开放性问题和下一步计划。最后,我们介绍了将这三个研究课题结合在一起所面临的具体挑战,以便最终能够回答如何让人工智能系统也能为认知障碍者提供解释这一问题。
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引用次数: 0
A conceptual and ethical framework for empathy and communication technologies 移情和通信技术的概念和伦理框架
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-09-05 DOI: 10.1016/j.techsoc.2024.102707
Caroline Bollen

While there is an interest in questions related to empathy and communication technologies (CTs) in various disciplines, conceptual and ethical ambiguities on what empathy exactly is and whether and how it can be shaped by technologies make it unclear how to approach such questions. This paper sets out to provide such a framework: a way to understand empathy and its relationship to CTs in a conceptually and ethically robust manner. A critical reconsideration of the concept is needed, especially if we want to use the concept to evaluate technologies and their impact in terms of desirability and guidance to shape our future. I argue we need to understand empathy explicitly as a moral concept that is contextually situated, relational, and diverse, and to do so, I argue to understand empathy as a virtue. Section 2 lays down the theoretical foundation to explore empathy as a virtue, technological mediation, and CTs. In section 3, I apply these concepts to identify different ways in which CTs can mediate empathy and change what it means to be empathetic on both individual and societal levels. This multi-layered understanding of “CT-mediated empathy” provides a lens through which questions on CTs and empathy can be approached, such that we can reflect on, evaluate and improve specific technologies, their implementation, and their use. In section 4, I summarize this in a list of seven questions that require reflection in the design and implementation of a (new) CT. The paper ends with some forward-looking implications and recommendations for design, research, education, and policy towards an empathetic sociotechnical future.

虽然各学科都对移情与通信技术(CTs)相关的问题很感兴趣,但在移情究竟是什么、技术是否能塑造移情以及如何塑造移情等问题上,概念和伦理上的模糊性使人们不清楚该如何解决这些问题。本文旨在提供这样一个框架:一种以概念和伦理上稳健的方式理解移情及其与计算机技术关系的方法。我们需要对这一概念进行批判性的重新思考,尤其是如果我们想利用这一概念从可取性和指导性的角度来评估技术及其影响,从而塑造我们的未来。我认为,我们需要明确地将移情理解为一个道德概念,它是有背景的、相关的和多样化的,为此,我主张将移情理解为一种美德。第 2 节奠定了探讨作为美德的移情、技术中介和 CT 的理论基础。在第 3 节中,我将运用这些概念来确定计算机网络可以通过哪些不同方式来调解移情,并在个人和社会层面上改变移情的含义。这种对 "以计算机断层扫描为媒介的移情 "的多层次理解提供了一个视角,我们可以通过这个视角来探讨计算机断层扫描和移情的问题,从而反思、评估和改进具体的技术、其实施和使用。在第 4 节中,我总结了在设计和实施(新)计算机辅助电话会议时需要反思的七个问题。最后,本文对设计、研究、教育和政策提出了一些前瞻性的影响和建议,以实现具有同理心的社会技术未来。
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引用次数: 0
Wake-up of sleeping beauty patent families: The global non-equilibrium diffusion of technological knowledge 唤醒睡美人专利家族:技术知识的全球非均衡扩散
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-09-02 DOI: 10.1016/j.techsoc.2024.102706
Haoyang Song , Jianhua Hou , Xiucai Yang, Ruoyu Liu

Transformative technologies are the key to leading future technology innovation and economic development. However, with the exchange of technological knowledge among countries and the explosive growth of patented technology, the uneven flow and application of technology across geographic regions has become increasingly apparent, making it more and more difficult to track and absorb potentially transformative technology (PTT). As a proxy, the wake-up trajectories of the sleeping beauty patent family (SBPF) reflect the unbalanced distribution and application of PTT but still lack in-depth discussion. Therefore, this study adopted the parameter-free criteria to identify SBPFs and revealed the globalized diffusion patterns of PTT behind SBPFs' wake-up time and pace trajectories by taking “Polymerase Chain Reaction” technology as an example. The findings show that SBPFs’ wake-up has five-time and four-spatial trajectories and presents a small-scale diffusion in local areas. Meanwhile, PTT shows five diffusion patterns, achieving an unbalanced and centralized diffusion worldwide. These provide theoretical support for predicting the global development of PTT, and practical guidance for choosing technical direction, grasping market opportunities, and optimizing the national innovation environment.

变革性技术是引领未来技术创新和经济发展的关键。然而,随着各国间技术知识的交流和专利技术的爆炸式增长,技术在不同地域间流动和应用的不均衡现象日益明显,使得潜在变革性技术(PTT)的追踪和吸收变得越来越困难。作为替代,睡美人专利家族(SBPF)的唤醒轨迹反映了 PTT 分布和应用的不平衡,但仍缺乏深入探讨。因此,本研究采用无参数标准识别睡美人专利家族,并以 "聚合酶链式反应 "技术为例,揭示了睡美人专利家族唤醒时间和速度轨迹背后的PTT全球化扩散模式。研究结果表明,SBPFs 的唤醒具有五种时间轨迹和四种空间轨迹,在局部地区呈现小规模扩散。同时,PTT 呈现出五种扩散模式,在全球范围内实现了不均衡的集中扩散。这为预测 PTT 在全球的发展提供了理论支持,也为选择技术方向、把握市场机遇、优化国家创新环境提供了实践指导。
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引用次数: 0
AI vs. human-generated content and accounts on Instagram: User preferences, evaluations, and ethical considerations Instagram 上的人工智能与人工生成的内容和账户:用户偏好、评价和道德考量
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-09-02 DOI: 10.1016/j.techsoc.2024.102705
Jeongeun Park , Changhoon Oh , Ha Young Kim

As content generated by artificial intelligence (AI) has become more accessible and higher quality, social debates have intensified. Therefore, this study investigates how people perceive and evaluate AI-generated content and accounts compared to human-created accounts and content. We created Instagram accounts representing AI, influencers, and the public and conducted a user study with 43 participants. The participants had difficulty distinguishing AI accounts from human ones. Moreover, there were significant differences in user perceptions concerning the three account types. Participants perceived the AI and influencer accounts as more attractive than the public account, and they rated the quality of AI-generated content as highly as that created by influencers. These findings suggest that the advancement of generative AI could alter the social media landscape and contribute to discussions on the characteristics and ethical problems of AI-generated content.

随着人工智能(AI)生成的内容越来越容易获取且质量越来越高,社会上的争论也愈演愈烈。因此,本研究调查了与人类创建的账户和内容相比,人们如何看待和评价人工智能生成的内容和账户。我们创建了代表人工智能、有影响力者和公众的 Instagram 账户,并对 43 名参与者进行了用户研究。参与者很难区分人工智能账户和人类账户。此外,用户对这三种账户类型的看法也存在显著差异。参与者认为人工智能和影响者账户比公众账户更有吸引力,他们对人工智能生成的内容质量的评价与影响者创建的内容一样高。这些研究结果表明,人工智能生成技术的进步可能会改变社交媒体的格局,并有助于讨论人工智能生成内容的特点和道德问题。
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引用次数: 0
Near-lies in the era of advanced technology: Anticipation and uncertainty 先进技术时代的近况:预期与不确定性
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-08-30 DOI: 10.1016/j.techsoc.2024.102702
Jungwon Min

Recent technological advances have brought both anticipation and uncertainty. Entrepreneurs and external stakeholders in technology industries must distinguish between realistic and unrealistic prospects for new technologies. To address this issue, this study introduces the concept of near-lies defined as idealistic statements formally made by entrepreneurs, such as promises or predictions of a firm's future performance, that might exceed its capacity, potentially leading to future falsehoods. Near-lies differ from existing notions of corporate dishonesty because they are potential falsehoods or assume facts that are unknown at the moment, whereas existing notions represent exposed falsehoods. This concept offers practical implications in the era of advanced technology. To prevent dishonesty, entrepreneurs must engage in transparent communication when offering statements about their firm's future performance, prioritizing the long-term impression management toward external stakeholders. External stakeholders must rely on factual information to predict truths and effectively respond to entrepreneurs' near lies.

近期的技术进步既带来了预期,也带来了不确定性。科技行业的企业家和外部利益相关者必须区分新技术的现实前景和不现实前景。为了解决这个问题,本研究引入了 "近似谎言 "的概念。"近似谎言 "是指企业家正式发表的理想主义言论,如对公司未来业绩的承诺或预测,这些言论可能会超出公司的能力范围,从而可能导致未来的虚假行为。近似谎言不同于现有的企业不诚实概念,因为近似谎言是潜在的虚假或假定了目前未知的事实,而现有概念代表的是暴露的虚假。这一概念在先进技术时代具有现实意义。为防止不诚实行为,企业家在提供有关公司未来业绩的声明时,必须进行透明的沟通,优先考虑对外部利益相关者的长期印象管理。外部利益相关者必须依靠事实信息来预测真相,并有效应对企业家的近似谎言。
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引用次数: 0
Receiver or transmitter? Unlocking the role of green technology innovation in sustainable development, energy, and carbon markets 接收器还是发射器?释放绿色技术创新在可持续发展、能源和碳市场中的作用
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-08-30 DOI: 10.1016/j.techsoc.2024.102703
Kai-Hua Wang, Cui-Ping Wen, Bao-Chang Xu, Xin Li

In the context of sustainable development, the energy crisis and the volatile carbon trading markets have made the integration of green technology increasingly essential. This study explores the spillover effects between green technology innovation (GTI), oil price, clean energy (CE), carbon emissions trading prices (CETP), and sustainable development (SD) using quantile connectedness. The static analysis reveals that the connectedness relationship in extreme quantiles is remarkably more related than the middle quantile. The dynamic results indicate that major events significantly strengthen the overall risk correlation, but spillover effects are asymmetric under different quantiles. Further analysis under extreme market conditions demonstrates that SD and CE have produced a continuous and steady risk spillover to GTI, while CETP increased the risk transmission to GTI following the COVID-19 pandemic. This research underscores the significance of coordinating the development of GTI, energy, carbon markets, and SD by investigating risk contagion mechanisms in various market scenarios. In terms of policy implications, the findings indicate that stable energy system and reasonable carbon prices can stimulate the advancement of GTI.

在可持续发展的背景下,能源危机和波动的碳交易市场使得绿色技术的整合变得越来越重要。本研究利用量子关联度探讨了绿色技术创新(GTI)、石油价格、清洁能源(CE)、碳排放交易价格(CETP)和可持续发展(SD)之间的溢出效应。静态分析表明,极端量级的关联度关系明显高于中间量级。动态结果表明,重大事件显著加强了整体风险相关性,但溢出效应在不同量级下是不对称的。在极端市场条件下的进一步分析表明,SD 和 CE 对 GTI 产生了持续稳定的风险溢出效应,而 CETP 则在 COVID-19 大流行后增加了对 GTI 的风险传递。这项研究通过调查各种市场情况下的风险传染机制,强调了协调 GTI、能源、碳市场和 SD 发展的重要性。在政策影响方面,研究结果表明,稳定的能源系统和合理的碳价格可以刺激 GTI 的发展。
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引用次数: 0
Drivers of metaverse adoption for enhancing marketing capabilities of retail SMEs 采用元数据提升零售业中小企业营销能力的驱动因素
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-08-30 DOI: 10.1016/j.techsoc.2024.102704
Anisur Rehman , Rajat Kumar Behera , Md Saiful Islam , Yasir Arafat Elahi , Faraz Ahmad Abbasi , Asma Imtiaz

Small and medium-sized enterprises (SMEs) rely on a thriving distribution network and digital technologies, including the metaverse, to remain competitive. The retail industry is perceived as a portfolio-based and granular business. Hence, retail SMEs can be a key source of innovation and a major source of growth that need technical flexibility to react quickly to changing customer needs. Therefore, grounded in the TOE framework, this study is undertaken to explore the drivers of metaverse adoption for enhancing the marketing capabilities of retail SMEs. Online surveys were used to gather primary data from 300 marketing practitioners employed in retail SMEs. Subsequently, the data were analysed using quantitative research methodology. The finding reveals that the metaverse is gaining attention from retail SMEs due to its technological, organisational, and environmental drivers, as well as its ability to provide immersive experiences to customers. Thereafter, metaverse adoption enhances the marketing capabilities of SMEs with new sales channels, tailored marketing, and increased customer reach with an understanding of the marketplace focused on customer relations, market research, and cross-management capabilities.

中小型企业(SMEs)依靠繁荣的分销网络和数字技术(包括元世界)来保持竞争力。零售业被认为是以产品组合为基础的细化业务。因此,零售中小型企业可以成为创新的关键源泉和增长的主要来源,它们需要技术灵活性来快速应对不断变化的客户需求。因此,本研究以 TOE 框架为基础,探讨采用元数据提升零售业中小企业营销能力的驱动因素。本研究采用在线调查的方式,从 300 名受雇于零售业中小企业的营销从业人员那里收集原始数据。随后,采用定量研究方法对数据进行了分析。研究结果表明,由于其技术、组织和环境驱动力,以及为客户提供身临其境体验的能力,元数据正日益受到零售业中小企业的关注。此后,通过新的销售渠道、量身定制的市场营销以及对市场的了解(重点是客户关系、市场研究和交叉管理能力),元数据的采用增强了中小企业的营销能力。
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引用次数: 0
Partially autonomous vehicles (PAVs) vs. fully autonomous vehicles (FAVs): A comparative study with adoption models 部分自动驾驶汽车(PAVs)与完全自动驾驶汽车(FAVs):采用模式比较研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-08-27 DOI: 10.1016/j.techsoc.2024.102698
Ge Zhu , Yuche Chen , Jiali Zheng

This paper presents a decomposed self-efficacy-based value adoption model (SVAM) to explore user perceptions of partially autonomous vehicles (PAVs) and fully autonomous vehicles (FAVs) and their impacts on adoption intention. Data from 279 participants on Mechanical Turk were analyzed using structural equation modeling and multigroup analysis via SmartPLS4.0. Survey results revealed a preference among respondents for PAVs over FAVs. The analysis showed differential effects of perceived value and self-efficacy regarding PAVs and FAVs, shedding light on why users favored PAVs over more advanced FAVs. Perceived enjoyment was identified as a predominant factor in shaping value perceptions of autonomous vehicles, surpassing utilitarian usefulness. Self-efficacy played a varying driving force in preference for PAVs and FAVs, determined by perceived ease of use and familiarity. The proposed SVAM model offers enhanced insights compared to the technology acceptance model in discerning the adoption patterns between PAVs and FAVs. These findings provide valuable insights regarding factors influencing user perceptions and intentions toward PAVs and FAVs, highlighting the different emphases of technology development and marketing in this domain.

本文提出了一个基于自我效能的价值采纳分解模型(SVAM),以探讨用户对部分自动驾驶汽车(PAVs)和完全自动驾驶汽车(FAVs)的看法及其对采纳意向的影响。我们通过 SmartPLS4.0 使用结构方程建模和多组分析方法对来自 Mechanical Turk 的 279 名参与者的数据进行了分析。调查结果显示,与 FAV 相比,受访者更倾向于 PAVs。分析表明了感知价值和自我效能对 PAV 和 FAV 的不同影响,从而揭示了为什么用户更喜欢 PAV 而不是更先进的 FAV。在形成对自动驾驶汽车的价值感知方面,感知到的乐趣被认为是一个主要因素,超过了功利性的有用性。自我效能感对偏好 PAV 和 FAV 起着不同的推动作用,这取决于感知到的易用性和熟悉程度。与技术接受模型相比,所提出的 SVAM 模型在辨别 PAV 和 FAV 的采用模式方面提供了更深入的见解。这些研究结果为影响用户对无人驾驶航空器和无人汽车的看法和意向的因素提供了有价值的见解,突出了这一领域技术开发和营销的不同重点。
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引用次数: 0
Internet over the ocean: A smart IoT-enabled digital ecosystem for empowering coastal fisher communities 海洋互联网:智能物联网数字生态系统为沿海渔业社区赋权
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-08-20 DOI: 10.1016/j.techsoc.2024.102686
Sruthy Anand , Mojtaba Enayati , Dhanesh Raj , Alberto Montresor , Maneesha Vinodini Ramesh

Coastal communities across the globe are prone to imminent disasters and emergencies due to their geographic placement, and their fishing occupations add to their exposure to ocean-related disasters more during their occupational voyage. The fishermen in the state of Kerala, India, lead a distinctive lifestyle compared to the mainstream community, primarily because of a significant digital divide. This divide hampers their access to livelihood support, such as live market information and impedes any potential improvement in their quality of life through digital services. The community's transformation is possible only through discrete and gradual steps of progression by bringing services to different areas such as education, connectivity, technology adoption, business, and livelihood. This study revealed prevalent gaps in the fishing community, including a lack of digital access and communication opportunities in the deep ocean, a deficiency in digital capacity preventing them from leveraging the benefits of Information and communications technology (ICT), leading to community isolation from digital inclusion and limiting economic opportunities. To address these issues, the study proposes an IoT-enabled digital ecosystem, transforming the community into a smart digital community. This ecosystem integrates a low-cost deep ocean communication solution, supportive software applications, a blockchain-based e-commerce platform, and a sustainable social change model for technology adoption. Proper adoption and utilisation of the digital ecosystem can strengthen the community's resilience to natural disasters, and climatic changes by providing relevant information and livelihood resilience by offering them an e-commerce platform to improve income and reduce their vulnerability. It will equip them to enhance their responsiveness to changing environmental and social factors and bounce back to build their innate resilience.

全球沿海社区由于其地理位置,很容易受到迫在眉睫的灾害和紧急情况的影响,而他们的渔业职业又使他们在职业航行中更容易受到与海洋有关的灾害的影响。与主流社会相比,印度喀拉拉邦的渔民过着与众不同的生活方式,这主要是因为存在着严重的数字鸿沟。这种鸿沟阻碍了他们获得生活支持,如实时市场信息,也阻碍了他们通过数字服务改善生活质量的可能性。只有通过将服务引入教育、连通性、技术应用、商业和生计等不同领域,分步渐进地实现社区转型才有可能。这项研究揭示了渔业社区普遍存在的差距,包括在深海中缺乏数字接入和通信机会,数字能力不足使他们无法充分利用信息和通信技术(ICT)的好处,导致社区被数字包容所隔离,限制了经济机会。为解决这些问题,研究提出了一个由物联网支持的数字生态系统,将社区转变为智能数字社区。该生态系统整合了低成本的深海通信解决方案、支持性软件应用程序、基于区块链的电子商务平台以及技术应用的可持续社会变革模式。适当采用和利用数字生态系统,可以通过提供相关信息加强社区抵御自然灾害和气候变化的能力,并通过为他们提供电子商务平台来提高他们的收入和降低他们的脆弱性,从而增强他们的生计复原力。这将使他们有能力提高对不断变化的环境和社会因素的反应能力,并反弹以增强其与生俱来的复原力。
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引用次数: 0
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