Pub Date : 2024-09-06DOI: 10.1016/j.techsoc.2024.102687
Asmaeil Ali Mohammed Akhmaaj , Mohamed Omar Sharif
The current study aimed to investigate the results of integrating the planned behavior model with the technology acceptance adoption model, and the differences between age groups in direct and indirect relationships. The empirical data of 203 online purchasing users from the Libyan city of Tripoli via Google surveys analyzed using Structural Equation Modelling. The questionnaire was employed and measured by TPB and TAM models. The most important findings reached are the presence of a significant direct effect of social influence and perceived behavior control impact on purchasing behavior because of the age group of 30–50 years. Likewise, perceived of use has a significant effect on purchasing behavior due to of the age group of 30–50 years and the age group of more than 50 years. Three out of four hypotheses were supported: purchase intention mediates the relationship between social influence and perceived behavior control, perceived usefulness, and ease of use on the one hand and purchasing behavior on the other hand. More, there are significant differences indirect effects of social influence and perceived behavior control and perceived usefulness on purchasing behavior due to the variable of age, more specifically in the age group of (30–50 years), while it was not significant in the other age groups. The research also discussed future directions for research in the field of technology use.
{"title":"The effects of planned behavior model constructs and technology acceptance model constructs on online purchasing behavior: An empirical study on internet users in the Libya city of Tripoli","authors":"Asmaeil Ali Mohammed Akhmaaj , Mohamed Omar Sharif","doi":"10.1016/j.techsoc.2024.102687","DOIUrl":"10.1016/j.techsoc.2024.102687","url":null,"abstract":"<div><p>The current study aimed to investigate the results of integrating the planned behavior model with the technology acceptance adoption model, and the differences between age groups in direct and indirect relationships. The empirical data of 203 online purchasing users from the Libyan city of Tripoli via Google surveys analyzed using Structural Equation Modelling. The questionnaire was employed and measured by TPB and TAM models. The most important findings reached are the presence of a significant direct effect of social influence and perceived behavior control impact on purchasing behavior because of the age group of 30–50 years. Likewise, perceived of use has a significant effect on purchasing behavior due to of the age group of 30–50 years and the age group of more than 50 years. Three out of four hypotheses were supported: purchase intention mediates the relationship between social influence and perceived behavior control, perceived usefulness, and ease of use on the one hand and purchasing behavior on the other hand. More, there are significant differences indirect effects of social influence and perceived behavior control and perceived usefulness on purchasing behavior due to the variable of age, more specifically in the age group of (30–50 years), while it was not significant in the other age groups. The research also discussed future directions for research in the field of technology use.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102687"},"PeriodicalIF":10.1,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142158445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-06DOI: 10.1016/j.techsoc.2024.102685
Myrthe L. Tielman , Mari Carmen Suárez-Figueroa , Arne Jönsson , Mark A. Neerincx , Luciano Cavalcante Siebert
Artificial intelligence (AI) is increasingly prevalent in our daily lives, setting specific requirements for responsible development and deployment: The AI should be explainable and inclusive. Despite substantial research and development investment in explainable AI, there is a lack of effort into making AI explainable and inclusive to people with cognitive disabilities as well. In this paper, we present the first steps towards this research topic. We argue that three main questions guide this research, namely: 1) How explainable should a system be?; 2) What level of understanding can the user reach, and what is the right type of explanation to help them reach this level?; and 3) How can we implement an AI system that can generate the necessary explanations? We present the current state of the art in research on these three topics, the current open questions and the next steps. Finally, we present the challenges specific to bringing these three research topics together, in order to eventually be able to answer the question of how to make AI systems explainable also to people with cognitive disabilities.
{"title":"Explainable AI for all - A roadmap for inclusive XAI for people with cognitive disabilities","authors":"Myrthe L. Tielman , Mari Carmen Suárez-Figueroa , Arne Jönsson , Mark A. Neerincx , Luciano Cavalcante Siebert","doi":"10.1016/j.techsoc.2024.102685","DOIUrl":"10.1016/j.techsoc.2024.102685","url":null,"abstract":"<div><p>Artificial intelligence (AI) is increasingly prevalent in our daily lives, setting specific requirements for responsible development and deployment: The AI should be explainable and inclusive. Despite substantial research and development investment in explainable AI, there is a lack of effort into making AI explainable and inclusive to people with cognitive disabilities as well. In this paper, we present the first steps towards this research topic. We argue that three main questions guide this research, namely: 1) How explainable should a system be?; 2) What level of understanding can the user reach, and what is the right type of explanation to help them reach this level?; and 3) How can we implement an AI system that can generate the necessary explanations? We present the current state of the art in research on these three topics, the current open questions and the next steps. Finally, we present the challenges specific to bringing these three research topics together, in order to eventually be able to answer the question of how to make AI systems explainable also to people with cognitive disabilities.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102685"},"PeriodicalIF":10.1,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0160791X24002331/pdfft?md5=f48ee62c3dc226480e9c8831c6cd0ece&pid=1-s2.0-S0160791X24002331-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142238600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-05DOI: 10.1016/j.techsoc.2024.102707
Caroline Bollen
While there is an interest in questions related to empathy and communication technologies (CTs) in various disciplines, conceptual and ethical ambiguities on what empathy exactly is and whether and how it can be shaped by technologies make it unclear how to approach such questions. This paper sets out to provide such a framework: a way to understand empathy and its relationship to CTs in a conceptually and ethically robust manner. A critical reconsideration of the concept is needed, especially if we want to use the concept to evaluate technologies and their impact in terms of desirability and guidance to shape our future. I argue we need to understand empathy explicitly as a moral concept that is contextually situated, relational, and diverse, and to do so, I argue to understand empathy as a virtue. Section 2 lays down the theoretical foundation to explore empathy as a virtue, technological mediation, and CTs. In section 3, I apply these concepts to identify different ways in which CTs can mediate empathy and change what it means to be empathetic on both individual and societal levels. This multi-layered understanding of “CT-mediated empathy” provides a lens through which questions on CTs and empathy can be approached, such that we can reflect on, evaluate and improve specific technologies, their implementation, and their use. In section 4, I summarize this in a list of seven questions that require reflection in the design and implementation of a (new) CT. The paper ends with some forward-looking implications and recommendations for design, research, education, and policy towards an empathetic sociotechnical future.
{"title":"A conceptual and ethical framework for empathy and communication technologies","authors":"Caroline Bollen","doi":"10.1016/j.techsoc.2024.102707","DOIUrl":"10.1016/j.techsoc.2024.102707","url":null,"abstract":"<div><p>While there is an interest in questions related to empathy and communication technologies (CTs) in various disciplines, conceptual and ethical ambiguities on what empathy exactly is and whether and how it can be shaped by technologies make it unclear how to approach such questions. This paper sets out to provide such a framework: a way to understand empathy and its relationship to CTs in a conceptually and ethically robust manner. A critical reconsideration of the concept is needed, especially if we want to use the concept to evaluate technologies and their impact in terms of desirability and guidance to shape our future. I argue we need to understand empathy explicitly as a moral concept that is contextually situated, relational, and diverse, and to do so, I argue to understand empathy as a virtue. Section 2 lays down the theoretical foundation to explore empathy as a virtue, technological mediation, and CTs. In section 3, I apply these concepts to identify different ways in which CTs can mediate empathy and change what it means to be empathetic on both individual and societal levels. This multi-layered understanding of “CT-mediated empathy” provides a lens through which questions on CTs and empathy can be approached, such that we can reflect on, evaluate and improve specific technologies, their implementation, and their use. In section 4, I summarize this in a list of seven questions that require reflection in the design and implementation of a (new) CT. The paper ends with some forward-looking implications and recommendations for design, research, education, and policy towards an empathetic sociotechnical future.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102707"},"PeriodicalIF":10.1,"publicationDate":"2024-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0160791X24002550/pdfft?md5=ba0e26d4dad374a8bdbf9e0a4fa1696a&pid=1-s2.0-S0160791X24002550-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142171736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-02DOI: 10.1016/j.techsoc.2024.102706
Haoyang Song , Jianhua Hou , Xiucai Yang, Ruoyu Liu
Transformative technologies are the key to leading future technology innovation and economic development. However, with the exchange of technological knowledge among countries and the explosive growth of patented technology, the uneven flow and application of technology across geographic regions has become increasingly apparent, making it more and more difficult to track and absorb potentially transformative technology (PTT). As a proxy, the wake-up trajectories of the sleeping beauty patent family (SBPF) reflect the unbalanced distribution and application of PTT but still lack in-depth discussion. Therefore, this study adopted the parameter-free criteria to identify SBPFs and revealed the globalized diffusion patterns of PTT behind SBPFs' wake-up time and pace trajectories by taking “Polymerase Chain Reaction” technology as an example. The findings show that SBPFs’ wake-up has five-time and four-spatial trajectories and presents a small-scale diffusion in local areas. Meanwhile, PTT shows five diffusion patterns, achieving an unbalanced and centralized diffusion worldwide. These provide theoretical support for predicting the global development of PTT, and practical guidance for choosing technical direction, grasping market opportunities, and optimizing the national innovation environment.
变革性技术是引领未来技术创新和经济发展的关键。然而,随着各国间技术知识的交流和专利技术的爆炸式增长,技术在不同地域间流动和应用的不均衡现象日益明显,使得潜在变革性技术(PTT)的追踪和吸收变得越来越困难。作为替代,睡美人专利家族(SBPF)的唤醒轨迹反映了 PTT 分布和应用的不平衡,但仍缺乏深入探讨。因此,本研究采用无参数标准识别睡美人专利家族,并以 "聚合酶链式反应 "技术为例,揭示了睡美人专利家族唤醒时间和速度轨迹背后的PTT全球化扩散模式。研究结果表明,SBPFs 的唤醒具有五种时间轨迹和四种空间轨迹,在局部地区呈现小规模扩散。同时,PTT 呈现出五种扩散模式,在全球范围内实现了不均衡的集中扩散。这为预测 PTT 在全球的发展提供了理论支持,也为选择技术方向、把握市场机遇、优化国家创新环境提供了实践指导。
{"title":"Wake-up of sleeping beauty patent families: The global non-equilibrium diffusion of technological knowledge","authors":"Haoyang Song , Jianhua Hou , Xiucai Yang, Ruoyu Liu","doi":"10.1016/j.techsoc.2024.102706","DOIUrl":"10.1016/j.techsoc.2024.102706","url":null,"abstract":"<div><p>Transformative technologies are the key to leading future technology innovation and economic development. However, with the exchange of technological knowledge among countries and the explosive growth of patented technology, the uneven flow and application of technology across geographic regions has become increasingly apparent, making it more and more difficult to track and absorb potentially transformative technology (PTT). As a proxy, the wake-up trajectories of the sleeping beauty patent family (SBPF) reflect the unbalanced distribution and application of PTT but still lack in-depth discussion. Therefore, this study adopted the parameter-free criteria to identify SBPFs and revealed the globalized diffusion patterns of PTT behind SBPFs' wake-up time and pace trajectories by taking “Polymerase Chain Reaction” technology as an example. The findings show that SBPFs’ wake-up has five-time and four-spatial trajectories and presents a small-scale diffusion in local areas. Meanwhile, PTT shows five diffusion patterns, achieving an unbalanced and centralized diffusion worldwide. These provide theoretical support for predicting the global development of PTT, and practical guidance for choosing technical direction, grasping market opportunities, and optimizing the national innovation environment.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102706"},"PeriodicalIF":10.1,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142129203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-02DOI: 10.1016/j.techsoc.2024.102705
Jeongeun Park , Changhoon Oh , Ha Young Kim
As content generated by artificial intelligence (AI) has become more accessible and higher quality, social debates have intensified. Therefore, this study investigates how people perceive and evaluate AI-generated content and accounts compared to human-created accounts and content. We created Instagram accounts representing AI, influencers, and the public and conducted a user study with 43 participants. The participants had difficulty distinguishing AI accounts from human ones. Moreover, there were significant differences in user perceptions concerning the three account types. Participants perceived the AI and influencer accounts as more attractive than the public account, and they rated the quality of AI-generated content as highly as that created by influencers. These findings suggest that the advancement of generative AI could alter the social media landscape and contribute to discussions on the characteristics and ethical problems of AI-generated content.
{"title":"AI vs. human-generated content and accounts on Instagram: User preferences, evaluations, and ethical considerations","authors":"Jeongeun Park , Changhoon Oh , Ha Young Kim","doi":"10.1016/j.techsoc.2024.102705","DOIUrl":"10.1016/j.techsoc.2024.102705","url":null,"abstract":"<div><p>As content generated by artificial intelligence (AI) has become more accessible and higher quality, social debates have intensified. Therefore, this study investigates how people perceive and evaluate AI-generated content and accounts compared to human-created accounts and content. We created Instagram accounts representing AI, influencers, and the public and conducted a user study with 43 participants. The participants had difficulty distinguishing AI accounts from human ones. Moreover, there were significant differences in user perceptions concerning the three account types. Participants perceived the AI and influencer accounts as more attractive than the public account, and they rated the quality of AI-generated content as highly as that created by influencers. These findings suggest that the advancement of generative AI could alter the social media landscape and contribute to discussions on the characteristics and ethical problems of AI-generated content.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102705"},"PeriodicalIF":10.1,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142147735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-30DOI: 10.1016/j.techsoc.2024.102702
Jungwon Min
Recent technological advances have brought both anticipation and uncertainty. Entrepreneurs and external stakeholders in technology industries must distinguish between realistic and unrealistic prospects for new technologies. To address this issue, this study introduces the concept of near-lies defined as idealistic statements formally made by entrepreneurs, such as promises or predictions of a firm's future performance, that might exceed its capacity, potentially leading to future falsehoods. Near-lies differ from existing notions of corporate dishonesty because they are potential falsehoods or assume facts that are unknown at the moment, whereas existing notions represent exposed falsehoods. This concept offers practical implications in the era of advanced technology. To prevent dishonesty, entrepreneurs must engage in transparent communication when offering statements about their firm's future performance, prioritizing the long-term impression management toward external stakeholders. External stakeholders must rely on factual information to predict truths and effectively respond to entrepreneurs' near lies.
{"title":"Near-lies in the era of advanced technology: Anticipation and uncertainty","authors":"Jungwon Min","doi":"10.1016/j.techsoc.2024.102702","DOIUrl":"10.1016/j.techsoc.2024.102702","url":null,"abstract":"<div><p>Recent technological advances have brought both anticipation and uncertainty. Entrepreneurs and external stakeholders in technology industries must distinguish between realistic and unrealistic prospects for new technologies. To address this issue, this study introduces the concept of <em>near-lies</em> defined as idealistic statements formally made by entrepreneurs, such as promises or predictions of a firm's future performance, that might exceed its capacity, potentially leading to future falsehoods. Near-lies differ from existing notions of corporate dishonesty because they are potential falsehoods or assume facts that are unknown at the moment, whereas existing notions represent exposed falsehoods. This concept offers practical implications in the era of advanced technology. To prevent dishonesty, entrepreneurs must engage in transparent communication when offering statements about their firm's future performance, prioritizing the long-term impression management toward external stakeholders. External stakeholders must rely on factual information to predict truths and effectively respond to entrepreneurs' near lies.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102702"},"PeriodicalIF":10.1,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142117505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-30DOI: 10.1016/j.techsoc.2024.102703
Kai-Hua Wang, Cui-Ping Wen, Bao-Chang Xu, Xin Li
In the context of sustainable development, the energy crisis and the volatile carbon trading markets have made the integration of green technology increasingly essential. This study explores the spillover effects between green technology innovation (GTI), oil price, clean energy (CE), carbon emissions trading prices (CETP), and sustainable development (SD) using quantile connectedness. The static analysis reveals that the connectedness relationship in extreme quantiles is remarkably more related than the middle quantile. The dynamic results indicate that major events significantly strengthen the overall risk correlation, but spillover effects are asymmetric under different quantiles. Further analysis under extreme market conditions demonstrates that SD and CE have produced a continuous and steady risk spillover to GTI, while CETP increased the risk transmission to GTI following the COVID-19 pandemic. This research underscores the significance of coordinating the development of GTI, energy, carbon markets, and SD by investigating risk contagion mechanisms in various market scenarios. In terms of policy implications, the findings indicate that stable energy system and reasonable carbon prices can stimulate the advancement of GTI.
{"title":"Receiver or transmitter? Unlocking the role of green technology innovation in sustainable development, energy, and carbon markets","authors":"Kai-Hua Wang, Cui-Ping Wen, Bao-Chang Xu, Xin Li","doi":"10.1016/j.techsoc.2024.102703","DOIUrl":"10.1016/j.techsoc.2024.102703","url":null,"abstract":"<div><p>In the context of sustainable development, the energy crisis and the volatile carbon trading markets have made the integration of green technology increasingly essential. This study explores the spillover effects between green technology innovation (<em>GTI</em>), oil price, clean energy (<em>CE</em>), carbon emissions trading prices (<em>CETP</em>), and sustainable development (<em>SD)</em> using quantile connectedness. The static analysis reveals that the connectedness relationship in extreme quantiles is remarkably more related than the middle quantile. The dynamic results indicate that major events significantly strengthen the overall risk correlation, but spillover effects are asymmetric under different quantiles. Further analysis under extreme market conditions demonstrates that <em>SD</em> and <em>CE</em> have produced a continuous and steady risk spillover to <em>GTI</em>, while <em>CETP</em> increased the risk transmission to <em>GTI</em> following the COVID-19 pandemic. This research underscores the significance of coordinating the development of <em>GTI</em>, energy, carbon markets, and <em>SD</em> by investigating risk contagion mechanisms in various market scenarios. In terms of policy implications, the findings indicate that stable energy system and reasonable carbon prices can stimulate the advancement of <em>GTI</em>.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102703"},"PeriodicalIF":10.1,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142096469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-30DOI: 10.1016/j.techsoc.2024.102704
Anisur Rehman , Rajat Kumar Behera , Md Saiful Islam , Yasir Arafat Elahi , Faraz Ahmad Abbasi , Asma Imtiaz
Small and medium-sized enterprises (SMEs) rely on a thriving distribution network and digital technologies, including the metaverse, to remain competitive. The retail industry is perceived as a portfolio-based and granular business. Hence, retail SMEs can be a key source of innovation and a major source of growth that need technical flexibility to react quickly to changing customer needs. Therefore, grounded in the TOE framework, this study is undertaken to explore the drivers of metaverse adoption for enhancing the marketing capabilities of retail SMEs. Online surveys were used to gather primary data from 300 marketing practitioners employed in retail SMEs. Subsequently, the data were analysed using quantitative research methodology. The finding reveals that the metaverse is gaining attention from retail SMEs due to its technological, organisational, and environmental drivers, as well as its ability to provide immersive experiences to customers. Thereafter, metaverse adoption enhances the marketing capabilities of SMEs with new sales channels, tailored marketing, and increased customer reach with an understanding of the marketplace focused on customer relations, market research, and cross-management capabilities.
中小型企业(SMEs)依靠繁荣的分销网络和数字技术(包括元世界)来保持竞争力。零售业被认为是以产品组合为基础的细化业务。因此,零售中小型企业可以成为创新的关键源泉和增长的主要来源,它们需要技术灵活性来快速应对不断变化的客户需求。因此,本研究以 TOE 框架为基础,探讨采用元数据提升零售业中小企业营销能力的驱动因素。本研究采用在线调查的方式,从 300 名受雇于零售业中小企业的营销从业人员那里收集原始数据。随后,采用定量研究方法对数据进行了分析。研究结果表明,由于其技术、组织和环境驱动力,以及为客户提供身临其境体验的能力,元数据正日益受到零售业中小企业的关注。此后,通过新的销售渠道、量身定制的市场营销以及对市场的了解(重点是客户关系、市场研究和交叉管理能力),元数据的采用增强了中小企业的营销能力。
{"title":"Drivers of metaverse adoption for enhancing marketing capabilities of retail SMEs","authors":"Anisur Rehman , Rajat Kumar Behera , Md Saiful Islam , Yasir Arafat Elahi , Faraz Ahmad Abbasi , Asma Imtiaz","doi":"10.1016/j.techsoc.2024.102704","DOIUrl":"10.1016/j.techsoc.2024.102704","url":null,"abstract":"<div><p>Small and medium-sized enterprises (SMEs) rely on a thriving distribution network and digital technologies, including the metaverse, to remain competitive. The retail industry is perceived as a portfolio-based and granular business. Hence, retail SMEs can be a key source of innovation and a major source of growth that need technical flexibility to react quickly to changing customer needs. Therefore, grounded in the TOE framework, this study is undertaken to explore the drivers of metaverse adoption for enhancing the marketing capabilities of retail SMEs. Online surveys were used to gather primary data from 300 marketing practitioners employed in retail SMEs. Subsequently, the data were analysed using quantitative research methodology. The finding reveals that the metaverse is gaining attention from retail SMEs due to its technological, organisational, and environmental drivers, as well as its ability to provide immersive experiences to customers. Thereafter, metaverse adoption enhances the marketing capabilities of SMEs with new sales channels, tailored marketing, and increased customer reach with an understanding of the marketplace focused on customer relations, market research, and cross-management capabilities.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102704"},"PeriodicalIF":10.1,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142096470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-27DOI: 10.1016/j.techsoc.2024.102698
Ge Zhu , Yuche Chen , Jiali Zheng
This paper presents a decomposed self-efficacy-based value adoption model (SVAM) to explore user perceptions of partially autonomous vehicles (PAVs) and fully autonomous vehicles (FAVs) and their impacts on adoption intention. Data from 279 participants on Mechanical Turk were analyzed using structural equation modeling and multigroup analysis via SmartPLS4.0. Survey results revealed a preference among respondents for PAVs over FAVs. The analysis showed differential effects of perceived value and self-efficacy regarding PAVs and FAVs, shedding light on why users favored PAVs over more advanced FAVs. Perceived enjoyment was identified as a predominant factor in shaping value perceptions of autonomous vehicles, surpassing utilitarian usefulness. Self-efficacy played a varying driving force in preference for PAVs and FAVs, determined by perceived ease of use and familiarity. The proposed SVAM model offers enhanced insights compared to the technology acceptance model in discerning the adoption patterns between PAVs and FAVs. These findings provide valuable insights regarding factors influencing user perceptions and intentions toward PAVs and FAVs, highlighting the different emphases of technology development and marketing in this domain.
{"title":"Partially autonomous vehicles (PAVs) vs. fully autonomous vehicles (FAVs): A comparative study with adoption models","authors":"Ge Zhu , Yuche Chen , Jiali Zheng","doi":"10.1016/j.techsoc.2024.102698","DOIUrl":"10.1016/j.techsoc.2024.102698","url":null,"abstract":"<div><p>This paper presents a decomposed self-efficacy-based value adoption model (SVAM) to explore user perceptions of partially autonomous vehicles (PAVs) and fully autonomous vehicles (FAVs) and their impacts on adoption intention. Data from 279 participants on Mechanical Turk were analyzed using structural equation modeling and multigroup analysis via SmartPLS4.0. Survey results revealed a preference among respondents for PAVs over FAVs. The analysis showed differential effects of perceived value and self-efficacy regarding PAVs and FAVs, shedding light on why users favored PAVs over more advanced FAVs. Perceived enjoyment was identified as a predominant factor in shaping value perceptions of autonomous vehicles, surpassing utilitarian usefulness. Self-efficacy played a varying driving force in preference for PAVs and FAVs, determined by perceived ease of use and familiarity. The proposed SVAM model offers enhanced insights compared to the technology acceptance model in discerning the adoption patterns between PAVs and FAVs. These findings provide valuable insights regarding factors influencing user perceptions and intentions toward PAVs and FAVs, highlighting the different emphases of technology development and marketing in this domain.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102698"},"PeriodicalIF":10.1,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142089355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Coastal communities across the globe are prone to imminent disasters and emergencies due to their geographic placement, and their fishing occupations add to their exposure to ocean-related disasters more during their occupational voyage. The fishermen in the state of Kerala, India, lead a distinctive lifestyle compared to the mainstream community, primarily because of a significant digital divide. This divide hampers their access to livelihood support, such as live market information and impedes any potential improvement in their quality of life through digital services. The community's transformation is possible only through discrete and gradual steps of progression by bringing services to different areas such as education, connectivity, technology adoption, business, and livelihood. This study revealed prevalent gaps in the fishing community, including a lack of digital access and communication opportunities in the deep ocean, a deficiency in digital capacity preventing them from leveraging the benefits of Information and communications technology (ICT), leading to community isolation from digital inclusion and limiting economic opportunities. To address these issues, the study proposes an IoT-enabled digital ecosystem, transforming the community into a smart digital community. This ecosystem integrates a low-cost deep ocean communication solution, supportive software applications, a blockchain-based e-commerce platform, and a sustainable social change model for technology adoption. Proper adoption and utilisation of the digital ecosystem can strengthen the community's resilience to natural disasters, and climatic changes by providing relevant information and livelihood resilience by offering them an e-commerce platform to improve income and reduce their vulnerability. It will equip them to enhance their responsiveness to changing environmental and social factors and bounce back to build their innate resilience.
{"title":"Internet over the ocean: A smart IoT-enabled digital ecosystem for empowering coastal fisher communities","authors":"Sruthy Anand , Mojtaba Enayati , Dhanesh Raj , Alberto Montresor , Maneesha Vinodini Ramesh","doi":"10.1016/j.techsoc.2024.102686","DOIUrl":"10.1016/j.techsoc.2024.102686","url":null,"abstract":"<div><p>Coastal communities across the globe are prone to imminent disasters and emergencies due to their geographic placement, and their fishing occupations add to their exposure to ocean-related disasters more during their occupational voyage. The fishermen in the state of Kerala, India, lead a distinctive lifestyle compared to the mainstream community, primarily because of a significant digital divide. This divide hampers their access to livelihood support, such as live market information and impedes any potential improvement in their quality of life through digital services. The community's transformation is possible only through discrete and gradual steps of progression by bringing services to different areas such as education, connectivity, technology adoption, business, and livelihood. This study revealed prevalent gaps in the fishing community, including a lack of digital access and communication opportunities in the deep ocean, a deficiency in digital capacity preventing them from leveraging the benefits of Information and communications technology (ICT), leading to community isolation from digital inclusion and limiting economic opportunities. To address these issues, the study proposes an IoT-enabled digital ecosystem, transforming the community into a smart digital community. This ecosystem integrates a low-cost deep ocean communication solution, supportive software applications, a blockchain-based e-commerce platform, and a sustainable social change model for technology adoption. Proper adoption and utilisation of the digital ecosystem can strengthen the community's resilience to natural disasters, and climatic changes by providing relevant information and livelihood resilience by offering them an e-commerce platform to improve income and reduce their vulnerability. It will equip them to enhance their responsiveness to changing environmental and social factors and bounce back to build their innate resilience.</p></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102686"},"PeriodicalIF":10.1,"publicationDate":"2024-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0160791X24002343/pdfft?md5=ea2a8ca86e722913d634da59b53dd70f&pid=1-s2.0-S0160791X24002343-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142096471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}