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Exploring the economic role of cybersecurity in SMEs: A case study of the UK 探索网络安全在中小企业中的经济作用:英国案例研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-26 DOI: 10.1016/j.techsoc.2024.102670

This study explores the economic role of cybersecurity in Small and Medium Enterprises (SMEs), situating cybersecurity within the framework of merit-goods within the economic theory of market failures and public goods. By examining 240 SMEs across the UK, the empirical findings of this investigation underscore its classification as a merit-good due to its extensive social benefits and the critical gap in its optimal provision. The results confirm the existence of market failure, such as the lack and asymmetry of information regarding cybersecurity, acknowledging the myopia and lack of information within SMEs, leading to suboptimal implementation of cybersecurity. Moreover, the lack of optimal implementation is evidenced by the findings indicating that neither cybersecurity incidents nor cybersecurity impacts in SMEs drive the implementation of cybersecurity. Additionally, we observe that implementation is more focused on control systems than on management systems, which is a significant differentiating factor from large enterprises. The study contributes theoretically by framing cybersecurity as a merit-good, provides managerial insights into SME cybersecurity practices, and emphasizes the importance of nuanced policies to bridge the implementation gap.

本研究探讨了网络安全在中小型企业(SMEs)中的经济作用,将网络安全置于市场失灵和公共物品经济理论中的优点物品框架内。通过对英国 240 家中小型企业的调查,本研究的实证结果强调了网络安全属于公益物品,因为它具有广泛的社会效益,而且在最佳提供方面存在严重差距。结果证实了市场失灵的存在,如网络安全信息的缺乏和不对称,承认了中小企业的近视和信息匮乏,从而导致网络安全的次优实施。此外,研究结果表明,无论是网络安全事件还是网络安全对中小企业的影响都不会推动网络安全的实施,这也证明了网络安全的实施效果不理想。此外,我们还发现,实施工作更侧重于控制系统而非管理系统,这是与大型企业的一个重要区别因素。本研究将网络安全视为一种优点,为中小企业网络安全实践提供了管理见解,并强调了细微政策对于弥合实施差距的重要性,从而在理论上做出了贡献。
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引用次数: 0
Gender differences in the associations between parental phubbing, fear of missing out, and social networking site addiction: A cross-lagged panel study 父母溺爱、害怕错过和社交网站成瘾之间的性别差异:跨滞后面板研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-25 DOI: 10.1016/j.techsoc.2024.102668

Despite the exploration of detrimental consequences of parental phubbing and adolescent social networking site (SNS) addiction, research regarding their bidirectional relationships and underlying mechanisms is lacking. To address this research gap, the present study explored the longitudinal and bidirectional relationships between parental phubbing, fear of missing out (FoMO), and adolescent SNS addiction. Furthermore, the study investigated the mediating role of FoMO and the moderating role of gender therein. Data were collected among 1447 Chinese adolescents in June 2019 (T1) and January 2020 (T2). The results showed significant positive correlations among all three variables in both waves. There were bidirectional associations between parental phubbing and adolescent SNS addiction. T1 parental phubbing positively predicted T2 FoMO, and T1 FoMO positively predicted T2 SNS addiction, but not vice versa. FoMO mediated the link between parental phubbing and subsequent adolescent SNS addiction. T1 SNS addiction predicted T2 parental phubbing, and T1 FoMO predicted T2 SNS addiction – but these effects were significant only among girls. The effect of T1 FoMO on T2 FoMO was significantly stronger among girls than in boys. The findings contribute to the literature on parental phubbing and adolescent SNS addiction and provide insights for prevention and intervention programs addressing adolescent SNS addiction.

尽管人们对父母溺爱和青少年社交网站(SNS)成瘾的有害后果进行了探讨,但有关它们之间的双向关系和内在机制的研究还很缺乏。针对这一研究空白,本研究探讨了父母溺爱、害怕错过(FoMO)和青少年社交网站成瘾之间的纵向和双向关系。此外,本研究还探讨了 FoMO 的中介作用和性别的调节作用。研究分别于2019年6月(T1)和2020年1月(T2)收集了1447名中国青少年的数据。结果显示,在两次调查中,三个变量之间均存在明显的正相关。父母溺爱与青少年SNS成瘾之间存在双向关联。T1 阶段的父母溺爱正向预测 T2 阶段的 FoMO,而 T1 阶段的 FoMO 正向预测 T2 阶段的 SNS 上瘾,反之亦然。FoMO在父母溺爱与青少年随后的SNS成瘾之间起中介作用。T1的SNS成瘾预示着T2的父母溺爱,而T1的FoMO预示着T2的SNS成瘾--但这些影响只在女孩中显著。T1 FoMO 对 T2 FoMO 的影响在女孩中明显强于男孩。这些研究结果为有关父母溺爱和青少年SNS成瘾的文献做出了贡献,并为针对青少年SNS成瘾的预防和干预计划提供了启示。
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引用次数: 0
Virtual human on social media: Text mining and sentiment analysis 社交媒体上的虚拟人:文本挖掘和情感分析
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-24 DOI: 10.1016/j.techsoc.2024.102666

Virtual humans are embodied agents with a human-like appearance. Despite the recent booming development that has sparked widespread academic interest, how people perceive these seemingly human but entirely fictional creations remains unclear. To explore the status, trends, emotional tendencies, and focus of attention of the Chinese public towards virtual humans, this paper utilizes text mining techniques to collect and analyze popular posts related to virtual humans on Chinese social media. The results indicate that public discussions primarily focus on the technological and industrial development of virtual humans, applications in the fields of virtual idols and virtual streamers, and the corporate investment and policy development of virtual humans. Despite positive emotions dominating, there is an increasing trend in negative emotions. Concerns are related to service failures, the uncanny valley effect, ethical crises, and technological unemployment. The research findings contribute to policymakers, industry stakeholders, and the public in understanding the general attitudes toward virtual human technology, enabling informed decision-making.

虚拟人是具有类似人类外表的化身代理。尽管近年来虚拟人的蓬勃发展引发了学术界的广泛关注,但人们如何看待这些看似人类却完全是虚构的创造物仍不清楚。为了探究中国公众对虚拟人的现状、趋势、情感倾向和关注焦点,本文利用文本挖掘技术收集并分析了中国社交媒体上与虚拟人相关的热门帖子。结果表明,公众讨论的焦点主要集中在虚拟人的技术和产业发展、虚拟偶像和虚拟流媒体领域的应用、虚拟人的企业投资和政策发展等方面。尽管积极情绪占主导地位,但消极情绪也呈上升趋势。人们的担忧与服务失败、不可思议谷效应、伦理危机和技术失业有关。研究结果有助于政策制定者、行业利益相关者和公众了解对虚拟人技术的普遍态度,从而做出明智的决策。
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引用次数: 0
Exploring the technological leaders using tire industry patents: A topic modeling approach 利用轮胎行业专利探索技术领先者:主题建模方法
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-23 DOI: 10.1016/j.techsoc.2024.102664

Researchers have long been interested in the transportation industry, recognizing its significant impact on human societies. Specifically, the automobile industry and its components have garnered special attention due to the evolving nature of transportation technologies. With this in mind, this study aims to explore the current and future technologies within the tire industry as a technological-based component of the automotive industry. Additionally, the research examines the key topics, leaders of technology, and strategies of technology-owning companies in these topics. To carry out this investigation, we employed a combination of methods including patent analysis and topic modeling. The selection of leading technology companies was based not only on the number of patents but also on the impact and quality of their patents, which was carefully evaluated. By leveraging these methods and results, tire companies and other industries can gain a competitive edge in technology, acquire insights into the current and future market share of leading companies, and develop effective roadmaps for their own advancement.

长期以来,研究人员一直对交通运输业很感兴趣,因为他们认识到交通运输业对人类社会的重大影响。具体而言,由于交通技术的不断发展,汽车行业及其组成部分受到了特别关注。有鉴于此,本研究旨在探索作为汽车行业技术基础组成部分的轮胎行业的当前和未来技术。此外,本研究还探讨了这些主题中的关键议题、技术领导者以及拥有技术的公司的战略。为了开展这项调查,我们综合运用了专利分析和主题建模等方法。在选择领先技术公司时,我们不仅依据专利数量,还对其专利的影响力和质量进行了仔细评估。利用这些方法和结果,轮胎公司和其他行业可以获得技术竞争优势,深入了解领先公司当前和未来的市场份额,并为自身发展制定有效的路线图。
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引用次数: 0
Are the media drivers of R&D? 媒体是研发的驱动力吗?
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-22 DOI: 10.1016/j.techsoc.2024.102665

Research exploring how extra-legal institutional aspects might impact corporate investment policy in innovation is still in its early stages. This lack of research is even greater when it comes to studying the role of media attention in corporate innovation. This study extends prior literature by investigating the relationship between media visibility and research and development (R&D) investment in a continental European context. Using a sample of Spanish listed firms in the 2008–2022 period, results indicate that media attention has a positive effect on corporate innovation. The results provide support for arguments that the media reduce agency conflicts, facilitate fundraising, and increase the reputational risk of internal agents as well as the pressure to meet stakeholder demands and the chances of obtaining external help to develop new ideas and projects. Moreover, we show that media attention encourages innovation in companies who are more isolated from stakeholder demands, who face greater agency conflicts, or who suffer from financial difficulties.

探索法律之外的制度因素如何影响企业创新投资政策的研究仍处于早期阶段。在研究媒体关注在企业创新中的作用时,这种研究的匮乏就更为严重。本研究通过调查欧洲大陆背景下媒体知名度与研发(R&D)投资之间的关系,对之前的文献进行了扩展。结果表明,媒体关注度对企业创新有积极影响。这些结果为以下论点提供了支持:媒体减少了代理冲突,促进了筹资,增加了内部代理的声誉风险,以及满足利益相关者需求的压力和获得外部帮助以开发新想法和新项目的机会。此外,我们还发现,对于那些与利益相关者的要求较为隔绝、面临较大代理冲突或面临财务困难的公司,媒体的关注会鼓励其进行创新。
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引用次数: 0
Cooperation and coopetition, determinants of openness in product innovation and human resource management. Comparative study between Spain-Portugal 合作与竞争,产品创新和人力资源管理开放性的决定因素。西班牙与葡萄牙的比较研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-22 DOI: 10.1016/j.techsoc.2024.102667

The relationship between innovation and economic development has been extensively analyzed, highlighting how the national environment influences business innovation dynamics. In this context, the concept of the Triple Helix is introduced, identifying universities, firms, and governments as the main drivers of innovation development. The main objective of this paper is to deepen the understanding of the impact that cooperation and coopetition between these actors have on innovation dynamics. To achieve this, we compare two EU countries, focusing on product innovation following the Schumpeterian idea that economic development is driven by the introduction of new products. Data from 31,105 Spanish and 8224 Portuguese firms from the Community Innovation Survey (CIS) 2018 were analyzed. The results confirm that these collaborative dynamics have a positive impact on product innovation. Furthermore, human resource management is shown to be a fundamental aspect in driving innovation processes within an organization. The national context has positioned itself as a determining factor in innovation dynamics. In particular, in this study, Portuguese companies demonstrate a greater positive impact of innovation in human resources on product innovation compared to Spanish companies. The strength of this research lies in the comparative framework established between the two countries, allowing for the detection of the influence of governments, universities, and other agents in the collaborative processes that drive innovation dynamics in companies. The model proposed in this research could be extended to compare other countries, helping to explain the relationship between innovation levels and the influence of the country effect on their economic development.

创新与经济发展之间的关系已得到广泛分析,其中突出强调了国家环境如何影响企业创新动态。在此背景下,引入了三重螺旋的概念,指出大学、企业和政府是创新发展的主要驱动力。本文的主要目的是加深理解这些参与者之间的合作与竞争对创新动力的影响。为此,我们比较了两个欧盟国家,按照熊彼特的观点,即经济发展是由新产品的推出所推动的,重点关注产品创新。我们分析了来自 2018 年共同体创新调查(CIS)的 31105 家西班牙企业和 8224 家葡萄牙企业的数据。结果证实,这些合作动力对产品创新有积极影响。此外,人力资源管理也被证明是推动组织内部创新进程的一个基本方面。国家背景是创新动力的决定性因素。特别是,在本研究中,葡萄牙企业与西班牙企业相比,人力资源创新对产品创新的积极影响更大。这项研究的优势在于建立了两国之间的比较框架,可以发现政府、大学和其他机构在推动企业创新动力的合作过程中的影响。本研究提出的模型可扩展到其他国家进行比较,有助于解释创新水平与国家效应对其经济发展的影响之间的关系。
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引用次数: 0
Assessing the infringement risk of patent portfolios using network analysis and IF-TOPSIS: A case of standard-essential patent portfolios in the ICT industry 利用网络分析法和 IF-TOPSIS 评估专利组合的侵权风险:以信息和通信技术行业的标准必要专利组合为例
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-17 DOI: 10.1016/j.techsoc.2024.102663

With the intensification of technological innovation competition and the surge in the number of patents in modern society, companies' technology activities such as technology R&D, technology licensing and technology transfer now regularly involve large patent portfolios, as well as a rising risk of patent infringement. However, the existing patent infringement risk assessment methods are only designed for individual patents, which is not enough to meet the companies' practical need for assessing and managing the infringement risk of large patent portfolios. Therefore, this study proposes a combined approach using network analysis and intuitionistic fuzzy technique for order preference by similarity to ideal solution (IF-TOPSIS), which can assess and rank the infringement risk of a company's patent portfolio relative to each of its competitors' patent portfolios, thereby providing a scientific base for the company's management decisions on patent portfolios. In this approach, one-mode weighted patent proximity networks are constructed to extract topology information of patent portfolios, and the IF-TOPSIS method is combined to obtain and rank the risk results under a proper fuzzy framework. The case study uses patent portfolios containing a total of 6736 standard-essential patents (SEPs) in the information and communications technology (ICT) industry as test data, and verifies the practicality and validity of this intelligent approach. Managerial implications for technology managers and patent attorneys are elaborated.

随着现代社会技术创新竞争的加剧和专利数量的激增,企业的技术研发、技术许可和技术转让等技术活动经常会涉及到大量的专利组合,专利侵权风险也随之上升。然而,现有的专利侵权风险评估方法仅针对单个专利设计,无法满足企业评估和管理大型专利组合侵权风险的实际需要。因此,本研究提出了一种采用网络分析和直觉模糊技术(IF-TOPSIS)相结合的方法,即通过与理想解的相似性进行排序偏好(IF-TOPSIS),对企业的专利组合相对于其竞争对手的每个专利组合的侵权风险进行评估和排序,从而为企业的专利组合管理决策提供科学依据。该方法通过构建单模加权专利邻近性网络来提取专利组合的拓扑信息,并结合 IF-TOPSIS 方法,在适当的模糊框架下得出风险结果并进行排序。案例研究以信息和通信技术(ICT)行业共包含 6736 项标准必要专利(SEP)的专利组合为测试数据,验证了这种智能方法的实用性和有效性。此外,还阐述了该方法对技术经理和专利代理人的管理意义。
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引用次数: 0
Exploring collaborative decision-making: A quasi-experimental study of human and Generative AI interaction 探索协作决策:人类与生成式人工智能互动的准实验研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-17 DOI: 10.1016/j.techsoc.2024.102662

This paper explores the effects of integrating Generative Artificial Intelligence (GAI) into decision-making processes within organizations, employing a quasi-experimental pretest-posttest design. The study examines the synergistic interaction between Human Intelligence (HI) and GAI across four group decision-making scenarios within three global organizations renowned for their cutting-edge operational techniques. The research progresses through several phases: identifying research problems, collecting baseline data on decision-making, implementing AI interventions, and evaluating the outcomes post-intervention to identify shifts in performance. The results demonstrate that GAI effectively reduces human cognitive burdens and mitigates heuristic biases by offering data-driven support and predictive analytics, grounded in System 2 reasoning. This is particularly valuable in complex situations characterized by unfamiliarity and information overload, where intuitive, System 1 thinking is less effective. However, the study also uncovers challenges related to GAI integration, such as potential over-reliance on technology, intrinsic biases particularly ‘out-of-the-box’ thinking without contextual creativity. To address these issues, this paper proposes an innovative strategic framework for HI-GAI collaboration that emphasizes transparency, accountability, and inclusiveness.

本文采用准实验性的前测-后测设计,探讨了将生成式人工智能(GAI)融入组织内部决策过程的效果。本研究探讨了人类智能(HI)与 GAI 在三个以尖端运营技术而闻名的全球性组织内的四个小组决策场景中的协同互动。研究分为几个阶段:确定研究问题、收集决策基线数据、实施人工智能干预、评估干预后的结果以确定绩效的变化。研究结果表明,GAI 通过提供以系统 2 推理为基础的数据驱动支持和预测分析,有效减轻了人类的认知负担,减少了启发式偏差。这在以不熟悉和信息超载为特征的复杂情况下尤其有价值,因为在这种情况下,系统 1 的直觉思维不太有效。不过,这项研究也发现了与 GAI 整合相关的挑战,如可能过度依赖技术、内在偏见,特别是缺乏情境创造力的 "发散 "思维。为了解决这些问题,本文提出了一个创新的战略框架,以促进人 力资源-地理信息系统的合作,该框架强调透明度、问责制和包容性。
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引用次数: 0
Why does quality fraud occur? A case study of Japanese manufacturers 为什么会出现质量欺诈?日本制造商案例研究
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-15 DOI: 10.1016/j.techsoc.2024.102659

In recent years, Japanese manufacturers' quality fraud has significantly impacted society, and restoring confidence in product quality has become a challenge. Quality fraud is the fabrication or falsification of inspection data related to product or service quality. This study aims to extend understanding of quality fraud mechanisms and suggest lessons for technological management. Among five Japanese manufacturers that developed seismic isolation rubber, we focus on two companies that entered the market simultaneously and operated in the same competitive environment, comparing a company that committed fraud with another that did not. Specifically, we analyze each company's technological influence through its behavior in product development, patent applications, and patent disputes. We show the relationship between technological capabilities and unethical behavior, as well as the nature of technology that influences them. We identify the following mechanism of quality fraud: a company that misassesses its technological capabilities engages in unethical behavior by overlooking technological issues. The inherent nature of technology (i.e., competitiveness, goal orientation, and uncertainty) contributes to this outcome. It is possible that a successful experience in a competitive environment leads to a focus on specific options to achieve goals, resulting in myopia and failure to objectively recognize self-assessment. Uncertainty makes it difficult to determine technical standards or evaluation methods based solely on rigorous theory, leading to technologically ambiguous decisions through trade-offs, which can blur ethical implications and lead to unethical behavior.

近年来,日本制造商的质量欺诈行为对社会造成了重大影响,恢复人们对产品质量的信心已成为一项挑战。质量欺诈是指捏造或篡改与产品或服务质量相关的检验数据。本研究旨在扩展对质量欺诈机制的理解,并为技术管理提供借鉴。在五家开发隔震橡胶的日本制造商中,我们重点关注了两家同时进入市场并在相同竞争环境下运营的公司,并将一家有欺诈行为的公司与另一家没有欺诈行为的公司进行了比较。具体而言,我们通过两家公司在产品开发、专利申请和专利纠纷方面的行为,分析其技术影响力。我们展示了技术能力与不道德行为之间的关系,以及影响它们的技术性质。我们发现了以下质量欺诈机制:错误评估自身技术能力的公司会因忽视技术问题而从事不道德行为。技术的固有性质(即竞争力、目标导向和不确定性)促成了这一结果。竞争环境中的成功经验可能会导致人们只关注实现目标的具体方案,从而形成近视眼,不能客观地认识自我评估。不确定性使人们难以仅凭严谨的理论来确定技术标准或评价方法,导致通过权衡作出技术上含糊不清的决定,从而模糊了道德含义,导致不道德行为。
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引用次数: 0
Remedying driving range and refueling challenges in electric mobility: Consumer adoption of battery-swappable electric vehicles 解决电动汽车的行驶里程和加油难题:消费者采用可更换电池的电动汽车
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-14 DOI: 10.1016/j.techsoc.2024.102661

Driving range (mileage) limitations and long charging times associated with electric vehicle (EV) usage have necessitated the emergence of battery-swappable electric vehicles (BSEV) for sustainable mobility. In enhancing BSEV proliferation, a thorough comprehension of consumer adoption is needed. Understanding consumer adoption or hesitancy of BSEV is important for environmental sustainability. Consequently, this study explores the adoption intention of BSEVs by extending an amalgamated technology acceptance model (TAM) and the innovation resistance theory (IRT) with knowledge. Using 552 responses obtained through a survey, hypotheses were assessed using a structural equation model (SEM). Results from the study expressed that the conceptual framework explained 70.2 % of the overall variance, better than the individual TAM (40.7 %) and IRT (20.2 %), as well as the integrated model (60.7 %). Perceived ease-of-use, attitude, and perceived usefulness were positive in influencing BSEV. Value barrier and usage barrier were negatively significant in influencing BSEV adoption intention. However, the barrier of risk was insignificant in affecting the adoption intention of BSEVs. Tradition and image barriers were negative in influencing attitude. Perceived usefulness and attitude were discovered as mediators. This research provides policymakers and stakeholders with apt recommendations to promote acceptance and mitigate BSEV adoption hesitancy.

由于电动汽车(EV)的行驶里程(里程数)有限且充电时间较长,因此有必要出现可更换电池的电动汽车(BSEV),以实现可持续交通。为了促进 BSEV 的普及,需要全面了解消费者的采用情况。了解消费者对 BSEV 的采用或犹豫不决对环境的可持续发展非常重要。因此,本研究通过对技术接受模型(TAM)和创新阻力理论(IRT)进行知识扩展,探讨了 BSEV 的采用意向。利用通过调查获得的 552 份答复,采用结构方程模型(SEM)对假设进行了评估。研究结果表明,概念框架解释了 70.2% 的总体变异,优于单独的 TAM(40.7%)和 IRT(20.2%)以及综合模型(60.7%)。感知易用性、态度和感知有用性对 BSEV 有积极影响。价值障碍和使用障碍对 BSEV 采用意向的影响呈负相关。然而,风险障碍对 BSEV 的采用意向影响不大。传统和形象障碍对态度的影响为负。感知有用性和态度被认为是中介因素。这项研究为政策制定者和利益相关者提供了适当的建议,以促进对生物安全评价工具的接受并减轻采用生物安全评价工具的犹豫不决。
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引用次数: 0
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