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Exploring the predictors of public acceptance of artificial intelligence-based resurrection technologies 探索公众接受人工智能复活技术的预测因素
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-10 DOI: 10.1016/j.techsoc.2024.102657
Hang Lu

Given their novelty and ethical complexity, this study delves into the public acceptance of artificial intelligence-based resurrection technologies (AI-RTs), an emerging area in the AI domain that proposes to digitally “resurrect” individuals who have passed away. Employing a survey-based experimental design, the study explores various cognitive, affective, normative, and ethical predictors of acceptance, as outlined in the Technology Acceptance Model and its extensions. A nationally representative sample of U.S. adults (N = 1115) was randomly exposed to the description of an AI-RT application — virtual reality, chatbot, or deepfake — to gauge variations in public attitude and behavioral intention. The findings reveal a nuanced understanding of public sentiment towards AI-RTs. Factors such as perceived usefulness, perceived ease of use, perceived benefit, positive emotions, and negative emotions emerged as significant influencers of both attitude towards and intention to use AI-RTs. This study contributes to the understanding of public acceptance of controversial and ethically charged technologies, offering insights for developers, marketers, media, and regulators.

鉴于人工智能复活技术(AI-RTs)的新颖性和伦理复杂性,本研究深入探讨了公众对该技术的接受程度。人工智能复活技术是人工智能领域的一个新兴领域,它提出以数字方式 "复活 "逝去的个人。本研究采用了基于调查的实验设计,探讨了技术接受模型及其扩展模型中概述的各种认知、情感、规范和伦理方面的接受预测因素。研究人员随机抽取了具有全国代表性的美国成年人样本(N = 1115),让他们观看人工智能-RT 应用程序(虚拟现实、聊天机器人或深度伪造)的描述,以衡量公众态度和行为意向的变化。研究结果揭示了公众对人工智能-RT 的细微理解。感知到的有用性、感知到的易用性、感知到的益处、积极情绪和消极情绪等因素成为影响对人工智能实时技术的态度和使用意向的重要因素。这项研究有助于了解公众对具有争议性和道德性的技术的接受程度,为开发人员、营销人员、媒体和监管机构提供启示。
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引用次数: 0
Examining the interaction effect of digitalization and highly educated employees on ambidextrous innovation in Chinese publicly listed SMEs: A knowledge-based view 考察数字化和高学历员工对中国上市中小企业双向创新的互动效应:基于知识的视角
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-10 DOI: 10.1016/j.techsoc.2024.102656
Yang Yang , Zheng Xiao

With the advancement of technology, digitalization has attracted increasing attention in recent years. Previous studies have linked firm digitalization to innovation performance; however, less attention has been given to ambidextrous innovation and small and medium-sized enterprises (SMEs), which play a vital role in economic development. Based on a knowledge-based view (KBV), this research investigates the relationship between digitalization and ambidextrous innovation in Chinese publicly listed SMEs. We found that digitalization promotes radical innovation more significantly than incremental innovation of listed SMEs. We further observed that firm digitalization and highly educated employees with a master's degree or above have a complementary effect on radical innovation, and the financial background of firms' top management team (TMT) members strengthens strengthens this complementary effect. This study not only enriches the digitalization–innovation performance relationship literature, but also contributes to the KBV by tying together three vital elements (technology, people, and relational networks) in the KBV and examining their relationships with ambidextrous innovation. It also has implications for managers of SMEs related to increasing the innovation returns from digitalization endeavors.

近年来,随着技术的进步,数字化越来越受到人们的关注。以往的研究将企业数字化与创新绩效联系在一起,但对在经济发展中扮演重要角色的中小企业的双向创新关注较少。本研究基于知识观(KBV),探讨了中国上市中小企业的数字化与双向创新之间的关系。我们发现,与渐进式创新相比,数字化对上市中小企业激进式创新的促进作用更为明显。我们还进一步观察到,企业数字化和硕士及以上高学历员工对激进式创新具有互补效应,而企业高层管理团队(TMT)成员的财务背景则强化了这种互补效应。本研究不仅丰富了数字化与创新绩效关系的文献,而且通过将 KBV 中的三个重要元素(技术、人员和关系网络)联系在一起并研究它们与双向创新的关系,为 KBV 做出了贡献。它还对中小企业的管理者提高数字化努力的创新回报具有启示意义。
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引用次数: 0
Assessing the usage of ChatGPT on life satisfaction among higher education students: The moderating role of subjective health 评估高校学生使用 ChatGPT 对生活满意度的影响:主观健康的调节作用
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-09 DOI: 10.1016/j.techsoc.2024.102655
Anis ur Rehman , Rajat Kumar Behera , Md. Saiful Islam , Faraz Ahmad Abbasi , Asma Imtiaz

OpenAI's ChatGPT is a widely used artificial intelligence tool that has recently experienced rapid growth and widespread adoption. ChatGPT enhances digital accessibility, performance in communication, and supports the creation of digital content, which can be a powerful assistive technology for the education industry. However, the role of ChatGPT for higher education students remains a topic of contention. Therefore, this study is undertaken to investigate how ChatGPT usage can enhance information and communication technology (ICT) accessibility and performance by influencing life satisfaction among higher education students by proposing a unique conceptual model. The primary data were collected from 305 respondents, and quantitative methodology was used to analyse the data. The results indicate that interaction with ChatGPT increases freedom and productivity by producing understandable and relevant responses that meet emotional needs, which are positively correlated with happiness. ChatGPT usage provides unique experiences to students that evoke their feelings to strengthen academic engagement, and such feelings positively influence their perceptions and behaviour towards academic buoyancy. However, the concerns about the biased response, limited knowledge, and lack of emotional intelligence of ChatGPT limit trustworthiness and cause disengagement, which have been deemed the most significant weaknesses in improving quality of life.

OpenAI 的 ChatGPT 是一种广泛使用的人工智能工具,最近得到了快速发展和广泛应用。ChatGPT 可提高数字无障碍程度、交流性能,并支持数字内容的创建,是教育行业一项强大的辅助技术。然而,ChatGPT 对高等教育学生的作用仍然是一个有争议的话题。因此,本研究通过提出一个独特的概念模型,探究 ChatGPT 的使用如何通过影响高校学生的生活满意度来提高信息和通信技术(ICT)的可及性和绩效。研究收集了 305 名受访者的原始数据,并采用定量方法对数据进行分析。结果表明,与 ChatGPT 的互动能产生可理解的相关回复,满足情感需求,从而提高自由度和工作效率,而情感需求与幸福感呈正相关。使用 ChatGPT 为学生提供了独特的体验,唤起了他们的情感,从而加强了学业参与度,这种情感对他们的学业浮力感知和行为产生了积极影响。然而,对 ChatGPT 有偏差的回应、有限的知识和缺乏情商的担忧限制了其可信度,并导致脱离,而这些被认为是提高生活质量的最大弱点。
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引用次数: 0
Misinformation on social platforms: A review and research Agenda 社交平台上的错误信息:综述与研究议程
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-06 DOI: 10.1016/j.techsoc.2024.102654
Neha Chaudhuri , Gaurav Gupta , Mehdi Bagherzadeh , Tugrul Daim , Haydar Yalcin

Social platforms contribute to various hedonic and informational needs of their users. However, the unregulated, ubiquitous, and unhindered nature of the platforms is intricately linked to the exponential rise of online misinformation. The complexities in governing misinformation, coupled with the growing distrust of users, have diminished its value proposition for all stakeholders. Hence, it is crucial for all stakeholders to examine the state of research in this domain. We aim to examine the core value-adding governance mechanisms through a systematic scoping literature review. We propose an overarching conceptual framework that integrates the drivers of governance mechanisms with the outcomes of effective misinformation governance. Additionally, the framework illustrates the moderation role of platform monitoring efficiency for effective governance. This study will be especially useful for platform designers and practitioners to identify avenues for introducing strategic interventions on their platform and for scholars to develop a holistic understanding of the overall knowledge base in this domain and thus identify existing gaps in the literature which are rich for future examination.

社交平台有助于满足用户的各种享乐和信息需求。然而,这些平台不受监管、无处不在、畅通无阻的性质与网络虚假信息的指数式增长有着错综复杂的联系。管理虚假信息的复杂性,加上用户日益增长的不信任,削弱了其对所有利益相关者的价值主张。因此,对所有利益相关者来说,审视这一领域的研究现状至关重要。我们旨在通过系统的范围界定文献综述来研究核心的增值治理机制。我们提出了一个总体概念框架,将治理机制的驱动因素与有效的错误信息治理结果结合起来。此外,该框架还说明了平台监测效率对有效治理的调节作用。这项研究将特别有助于平台设计者和从业人员确定在其平台上引入战略性干预措施的途径,也有助于学者对这一领域的整体知识基础形成全面的了解,从而找出文献中现有的空白,为今后的研究提供丰富的素材。
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引用次数: 0
Examining generative AI user addiction from a C-A-C perspective 从 C-A-C 角度研究生成式人工智能用户成瘾问题
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-03 DOI: 10.1016/j.techsoc.2024.102653
Tao Zhou, Chunlei Zhang

The rapid development of generative AI represented by ChatGPT has attracted a large number of users, but also brings problems such as user addiction, which may undermine its sustainable development. Drawing on a cognition-affect-conation (C-A-C) perspective, this research examined generative AI user addiction. We used a mixed method of structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to conduct data analysis. The results show that perceived anthropomorphism, perceived interactivity, perceived intelligence, and perceived personalization influence flow experience and attachment, both of which further affect user addiction. The fsQCA revealed three configurations triggering user addiction, among which flow experience and attachment are the common core conditions. The results imply that generative AI companies need to prevent user addiction and ensure a sustainable development.

以 ChatGPT 为代表的生成式人工智能的快速发展吸引了大量用户,但同时也带来了用户沉迷等问题,可能会影响其可持续发展。本研究从认知-影响-作用(C-A-C)的视角出发,探讨了生成式人工智能的用户成瘾问题。我们采用结构方程建模(SEM)和模糊集定性比较分析(fsQCA)的混合方法进行数据分析。结果表明,感知拟人化、感知交互性、感知智能和感知个性化会影响流动体验和依恋,而这两者又会进一步影响用户沉迷。fsQCA揭示了引发用户沉迷的三种配置,其中流动体验和依恋是共同的核心条件。研究结果表明,生成式人工智能公司需要防止用户上瘾,确保可持续发展。
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引用次数: 0
Cognitive-affective maps (CAMs) as measurement tool – Elaboration of quantitative and qualitative test-retest reliability 作为测量工具的认知-情感地图(CAM)--定量和定性测试-重测可靠性的阐述
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-03 DOI: 10.1016/j.techsoc.2024.102651
Wilhelm Gros , Lisa Reuter , Julia Sprich , Dennis Schuldzinski , Julius Fenn , Andrea Kiesel

Cognitive-Affective Mapping is a novel mind-map like technique enabling to visually represent existing belief systems or any declarative knowledge and can therefore be used in empirical social research. It can be applied broadly, for example to assess technology acceptance, and the obtained data can be analyzed with quantitative and/or qualitative approaches. Here, we aimed for the first time to assess the data quality of Cognitive-Affective Maps (CAMs). To assess whether the findings of CAM studies are due to measurement errors or due to a real effect, we aimed for a quantitative as well as qualitative test-retest reliability approach. Participants (62 in total) drew a CAM online on their cognitions, emotions and experiences regarding the topic "Universal Basic Income" twice with delays of the two measurement time points ranging from 7 to 24 days. Assuming that the evaluation of this topic is driven by values, a stable psychological measurement construct, we presume a high test-retest reliability. Pearson's Product-Moment-Correlations and Spearman's Rank Correlations of CAM parameters show quantitative test-retest reliabilities up to 0.78. Furthermore, two raters identified on average 52 % of repeated or at least semantically similar concepts drawn by the participants between the two measurement time points. Taken together, these findings are promising for a method with this amount of degrees of freedom.

认知-情感图谱是一种类似思维导图的新技术,能够直观地表示现有的信念系统或任何陈述性知识,因此可用于实证社会研究。它的应用范围很广,例如可用于评估技术接受度,获得的数据可通过定量和/或定性方法进行分析。在此,我们首次对认知-情感地图(CAM)的数据质量进行了评估。为了评估认知-情感地图研究的结果是由于测量误差还是由于实际效果,我们采用了定量和定性的测试-再测试可靠性方法。参与者(共 62 人)两次在线绘制了他们对 "全民基本收入 "这一主题的认知、情感和体验的 CAM 图,两次测量时间点的延迟时间从 7 天到 24 天不等。假设对这一主题的评价是由价值观这一稳定的心理测量结构驱动的,我们推测其测试-再测可靠性较高。CAM 参数的皮尔逊乘积-瞬间相关性和斯皮尔曼等级相关性显示,定量测试-重复测试的可靠性高达 0.78。此外,在两个测量时间点之间,两名评分员平均能识别出 52% 的重复概念或至少语义相似的概念。综合来看,这些结果对于这种自由度较高的方法来说是很有前景的。
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引用次数: 0
Being a householder speaking a foreign language: Foreign language proficiency and the internet technology adoption of the household 作为一个会说外语的家庭主妇:外语水平与家庭互联网技术应用
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-03 DOI: 10.1016/j.techsoc.2024.102652
Guohui Liu , Weiguo Zhang , Yan Chen

This study employs microdata from the China Labor-force Dynamics Survey to investigate the influence of foreign language proficiency on the adoption of Internet technology within households. The results indicate that householders who are proficient in foreign languages are more likely to adopt Internet technology at home than those who lack such knowledge. The greater the foreign language proficiency of the householder, the greater the likelihood of Internet technology adoption. Further analyses indicate that the positive effect of foreign language proficiency on the Internet technology adoption of the household in China is more pronounced in male-headed households, in urban areas, and in eastern and central regions. This study also identifies three potential mechanisms by which foreign language proficiency influences household Internet technology adoption: the information effect, the trust effect, and the income effect. These findings contribute to the understanding of the role of language proficiency in technology adoption at the household level, offer new insights into the positive outcomes of foreign language education in China, and encourage measures to reduce digital inequality among households through language learning.

本研究利用中国劳动力动态调查的微观数据,研究外语水平对家庭采用互联网技术的影响。结果表明,外语水平高的家庭比外语水平低的家庭更有可能在家中采用互联网技术。户主的外语水平越高,采用互联网技术的可能性就越大。进一步的分析表明,外语水平对中国家庭采用互联网技术的积极影响在男户主家庭、城市地区、东部和中部地区更为明显。本研究还发现了外语水平影响家庭互联网技术应用的三种潜在机制:信息效应、信任效应和收入效应。这些发现有助于理解语言能力在家庭层面技术采用中的作用,为中国外语教育的积极成果提供了新的见解,并鼓励采取措施通过语言学习减少家庭中的数字不平等。
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引用次数: 0
When traditional SME managers encounter cybersecurity: Discourse analysis of opportunities and dilemmas in meeting the demands 当传统中小企业管理者遭遇网络安全:对满足需求的机遇和困境的话语分析
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-07-01 DOI: 10.1016/j.techsoc.2024.102650
Yang Hoong , Davar Rezania , Ron Baker

Grounded in a socio-technical systems governance framework, we explore the perceptions and strategies of SME managers and cybersecurity providers within the cybersecurity landscape. Addressing the gap in understanding of how cybersecurity governance takes place in the Canadian SME landscape, Interviews were conducted with 35 SME representatives and 11 cybersecurity providers and analyzed using discourse analysis. The results highlight four critical themes in this socio-technical transition: initial conditions, SME business model discourse, cybersecurity provider business model discourse, and transition outcomes. The transition underpins a mode of governance, blending elements of oligopoly and self-regulation, characterized by the dominance of key cybersecurity firms and a more facilitative role of state actors. A novel conceptual model emerges from the study, explicating the transition in SME institutional logics from a traditional ‘legacy logic’ towards an integrated cybersecurity approach. This transition is shaped by the principal-agent disconnect and moderated by SME and cybersecurity provider business model discourses.

我们以社会技术系统治理框架为基础,探讨了中小型企业管理者和网络安全提供商在网络安全环境中的看法和策略。为了弥补对加拿大中小型企业如何进行网络安全治理的认识差距,我们对 35 家中小型企业代表和 11 家网络安全提供商进行了访谈,并使用话语分析法进行了分析。结果突出了这一社会技术转型中的四个关键主题:初始条件、中小企业商业模式话语、网络安全提供商商业模式话语和转型结果。这种转型是一种融合了寡头垄断和自我调节元素的治理模式的基础,其特点是主要网络安全公司占据主导地位,而国家行为者则发挥更多的促进作用。研究提出了一个新的概念模型,解释了中小企业的制度逻辑从传统的 "传统逻辑 "向综合网络安全方法的转变。这种转变受委托代理脱节的影响,并受中小企业和网络安全提供商商业模式论述的调节。
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引用次数: 0
Digital transition from industry 4.0 to industry 5.0 in smart manufacturing: A framework for sustainable future 智能制造从工业 4.0 到工业 5.0 的数字化转型:可持续未来的框架
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-06-29 DOI: 10.1016/j.techsoc.2024.102649
Bishal Dey Sarkar , Vipulesh Shardeo , Ashish Dwivedi , Dragan Pamucar

Digital transition to Industry 5.0 (I5.0) has finally arrived after Industry 4.0 (I4.0) was offered ten years ago to help address industry flaws in manufacturing. I5.0 is necessary in contemporary business to achieve competitive advantages for a sustainable future. However, despite the importance of I5.0, the critical success factors (CSFs) for the transition from I4.0 to I5.0 have not been explored extensively in the literature. This study develops a model to investigate potential CSFs for the smooth transition from I4.0 to I5.0. The study ensures systems flexibility, then ranks the identified CSFs based on their influential weights and explores their interrelationships. The study adopts the Bayesian best-worst method (B-BWM) to assess the perceptions of several decision-makers from a probabilistic perspective for reducing information loss. The results from this study reflect that CSFs, such as adoption of advanced technology to create value in I5.0 paradigm, high-powered analytical ability for smart manufacturing, cost and funding in transition from I4.0 to I5.0, aligned organizational strategy in transition to I5.0, and security and privacy to ensure effective digital transformation, contribute significantly towards the digital transformation from I4.0 to I.50 in smart manufacturing in the context of steel manufacturing business environment considering the developing countries. The successful implementation of CSFs can help achieve flexibility in the supply chain, contribute to flexible systems and support managers in framing strategies that help them prioritize for an easy transition towards a sustainable future.

继十年前提出工业 4.0(I4.0)以帮助解决制造业的缺陷之后,向工业 5.0(I5.0)的数字化转型终于到来。I5.0 是当代企业为实现可持续未来的竞争优势所必需的。然而,尽管I5.0非常重要,但从I4.0过渡到I5.0的关键成功因素(CSFs)尚未在文献中得到广泛探讨。本研究开发了一个模型,用于研究从 I4.0 向 I5.0 平稳过渡的潜在 CSF。研究确保了系统的灵活性,然后根据影响权重对确定的 CSF 进行了排序,并探讨了它们之间的相互关系。研究采用贝叶斯最佳-最差法(B-BWM),从概率角度评估几位决策者的看法,以减少信息损失。研究结果表明,在考虑发展中国家钢铁制造业商业环境的背景下,CSFs,如采用先进技术在 I5.0 范式中创造价值、为智能制造提供强大的分析能力、从 I4.0 向 I5.0 过渡的成本和资金、向 I5.0 过渡的统一组织战略,以及确保有效数字化转型的安全和隐私,对智能制造从 I4.0 向 I.50 的数字化转型做出了重大贡献。成功实施 CSFs 有助于实现供应链的灵活性,有助于建立灵活的系统,并支持管理者制定战略,帮助他们优先考虑轻松过渡到可持续发展的未来。
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引用次数: 0
Revenues of network platforms: can they be expected to follow a growth ‘law’? 网络平台的收入:能否遵循增长 "规律"?
IF 10.1 1区 社会学 Q1 SOCIAL ISSUES Pub Date : 2024-06-27 DOI: 10.1016/j.techsoc.2024.102645
Leo Van Hove , Michal Polasik , Radoslaw Kotkowski

Recent papers assume that whereas the value of ‘traditional’ communications networks follows Metcalfe's law – that is, grows with the square of the number of users – the value of group-forming network platforms should increase faster. The papers see evidence in the fact that the advertising revenues of platforms such as Facebook and Tencent follow a cube law or stronger. We argue that such tests do not make much sense, as they lack a theoretical justification. Growth laws such as Metcalfe's and Reed's were conceived with purely one-sided networks in mind, reason in terms of utility for users, and have little to say about the monetisation of the value created. The results of the very papers that we discuss show that the laws have no generality. We also provide a counterexample of our own and proffer an alternative explanation.

最近的一些论文认为,"传统 "通信网络的价值遵循梅特卡夫定律,即随着用户数量的平方而增长,而形成群体的网络平台的价值增长更快。这些论文认为,Facebook 和腾讯等平台的广告收入遵循立方定律或更强的立方定律就是证据。我们认为,这种检验没有多大意义,因为它们缺乏理论依据。梅特卡夫增长定律和里德增长定律等增长定律纯粹是针对单边网络设计的,从用户效用的角度进行推理,对所创造价值的货币化几乎没有涉及。我们所讨论的这两篇论文的结果表明,这些定律没有普遍性。我们还提供了一个自己的反例,并提出了另一种解释。
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引用次数: 0
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Technology in Society
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