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Best Practices for Building Trust in Virtual Business Negotiations 在虚拟商务谈判中建立信任的最佳做法
Pub Date : 2024-03-22 DOI: 10.37745/bjmas.2022.0450
Michael Santos, Murillo de Oliveira Dias
Virtual discussions have become a common practice in the corporate sector. This article aims to outline the most effective strategies that can be used to establish trust in virtual discussions. To achieve this goal, several techniques were employed, including direct observation, interviews with negotiators, analysis of 2,000 virtual conversations, and monitoring a company's virtual negotiations for around 24 months. Based on a thorough analysis of the content, the main findings highlighted effective strategies that can build trust in remote negotiations. These include selecting the appropriate form of virtual communication, providing multiple contact options, ensuring reliable and high-quality connections, maintaining constant accessibility, and creating an organized and conducive environment for communication, free from interruptions. This article offers a fresh perspective on virtual business negotiations that is useful to academics, negotiators, and other professionals. It presents practical strategies for establishing trust in virtual negotiations.
虚拟讨论已成为企业界的普遍做法。本文旨在概述在虚拟讨论中建立信任的最有效策略。为实现这一目标,我们采用了多种方法,包括直接观察、采访谈判人员、分析 2,000 次虚拟对话以及对一家公司的虚拟谈判进行长达 24 个月的监控。基于对内容的全面分析,主要研究结果强调了在远程谈判中建立信任的有效策略。这些策略包括选择适当的虚拟交流形式、提供多种联系选择、确保可靠和高质量的连接、保持持续的可访问性,以及创造一个有序和有利的交流环境,避免干扰。本文为虚拟商务谈判提供了一个全新的视角,对学者、谈判者和其他专业人士很有帮助。文章介绍了在虚拟谈判中建立信任的实用策略。
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引用次数: 0
Institutional Constraints Affecting Small Businesses in South Africa 影响南非小企业的体制制约因素
Pub Date : 2024-03-22 DOI: 10.37745/bjmas.2022.0449
Taofeek Adejare Owoseni, Frederick Ahwireng-Obeng
This study explores the perception of institutional constraints in South Africa. It delineates the constraints into critical socio-cultural, political, and economic dimensions that impact entrepreneurs and their micro, small, and medium enterprises (MSMEs). The paper utilises an exploratory interview approach with thirty-two entrepreneurs from Cape Town, Durban, and Johannesburg and the emergent themes generated with ATLAS.ti. The study identified fourteen constraints that might affect the enterprise development process. The paper is original, with three main contributions. It first identifies constraints along institutional dimensions of socio-cultural, political, and economic contexts. Second, deriving the constraints through qualitative methodological inquiries with inductive and deductive analytical tools according to institutional variables is a unique methodological contribution. Third, the paper proposed context-specific focused policy interventions. The findings promote an understanding that South African MSMEs require continuous, needs-based, responsive, and adaptive institutional support.
本研究探讨了南非对制度约束的看法。它将制约因素划分为影响企业家及其微型、小型和中型企业 (MSME) 的关键社会文化、政治和经济层面。本文采用探索性访谈法,对来自开普敦、德班和约翰内斯堡的 32 名企业家进行了访谈,并利用 ATLAS.ti 生成了新出现的主题。研究确定了可能影响企业发展进程的 14 个制约因素。本文具有独创性,主要贡献有三。首先,它从社会文化、政治和经济背景的制度层面确定了制约因素。其次,根据制度变量,运用归纳和演绎分析工具,通过定性方法探究得出制约因素,这是本文在方法论上的独特贡献。第三,本文提出了针对具体情况的重点政策干预措施。研究结果使人们进一步认识到,南非中小微企业需要持续的、以需求为基础的、反应灵敏的和适应性强的机构支持。
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引用次数: 0
The Impact of Online Tools in Teaching Sign Language to Undergraduate University Students in Bamenda 在线工具对巴门达大学本科生手语教学的影响
Pub Date : 2024-03-22 DOI: 10.37745/bjmas.2022.0451
Enow Parris Cecilia Bechem
The teaching and learning of sign language is a daunting task to 25 first year university students. They face problems remembering vocabulary, memorising signs, applying grammatical and syntactic rules, developing fluency and utilising non-manual markers. A sequential mixed method approach was employed in conducting the research. Descriptive statistics (SPSS version 17) was used to analyze quantitative data, and Huberman (2004) three analytical stages of data reduction process for qualitative data. Findings reveal that of the 25 students, 7 (28%) had difficulties with vocabulary acquisition, 5(20%) grammar and syntax, 8(32%) fluency issues and 5(20%) spatial difficulties. 3(33%) teaching techniques and downloaded digital resources were mostly exploited: www.startasl.com., Signschool App and ASL dictionary for better comprehension. Observations and questionnaires reveal that 20(80%) students who owned cell phones and practiced out of the classroom had positive outcomes whereas 5(20%) had negative impact. The above results are in line with learning expectations suggested by Vygotsky's Socio-cognitive theory.
对于 25 名大学一年级学生来说,手语的教与学是一项艰巨的任务。他们在记忆词汇、记忆手势、应用语法和句法规则、提高流利程度和使用非手语标记等方面都面临着问题。本研究采用了顺序混合法。描述性统计(SPSS 17 版)用于分析定量数据,Huberman(2004 年)的三个分析阶段用于分析定性数据。研究结果显示,在 25 名学生中,7 人(28%)在词汇学习方面遇到困难,5 人(20%)在语法和句法方面遇到困难,8 人(32%)在流利性方面遇到困难,5 人(20%)在空间方面遇到困难。3(33%)人利用了教学技巧和下载的数码资源:www.startasl.com、Signschool App 和 ASL 词典,以提高理解能力。观察和问卷调查显示,20 名(80%)拥有手机并在课外进行练习的学生取得了积极的成果,而 5 名(20%)则产生了负面影响。上述结果符合维果茨基社会认知理论提出的学习预期。
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引用次数: 0
Library Support: Implications on Student Well-being 图书馆支持:对学生福祉的影响
Pub Date : 2024-03-22 DOI: 10.37745/bjmas.2022.0448
Sittie Jalalia Pananggilaan Samo, Melody R. Agcito
Fostering healthy, supportive contexts that holistically enrich growth is fundamental to the central mission of educational institutions. This study evaluated how college students perceive library support across various dimensions and its influence on their well-being, involving 303 students from a private institution in Cagayan de Oro City, Philippines. Utilizing a researcher-made questionnaire and focus group discussions, it explored the relationship between library support and student well-being. The study revealed that the participants' assessment of library support across physical, intellectual, social, and environmental dimensions was generally high, reflecting satisfaction with resources, assistance, social environments, and the library's ambiance. They also reported high well-being levels in physical, cognitive, and social aspects, indicating a positive overall self-assessment. The participants' library support assessment significantly influenced their well-being levels, suggesting that high-quality library support contributes to higher well-being. Key themes from the students' library support experiences included a conducive environment, technological support, collaboration opportunities, and distractions. This study emphasizes the significant role of academic libraries in enhancing student well-being, advocating for comprehensive library services and a holistic approach to student welfare in higher education. It points to institutions to provide welcoming and collaborative library spaces by applying a "therapeutic landscape" ethos across education, and conducting further research on the influence of library support on well-being across different contexts.
营造健康、支持性的环境,全面丰富学生的成长,是教育机构的核心使命。本研究评估了大学生如何从不同维度看待图书馆支持及其对他们幸福感的影响,涉及菲律宾卡加延德奥罗市一所私立院校的 303 名学生。研究利用研究人员制作的调查问卷和焦点小组讨论,探讨了图书馆支持与学生幸福感之间的关系。研究显示,参与者对图书馆在物质、智力、社会和环境方面的支持评价普遍较高,反映出他们对资源、援助、社会环境和图书馆氛围的满意度。他们还报告了在身体、认知和社交方面的高幸福感水平,表明他们的整体自我评估是积极的。参与者对图书馆支持的评估对他们的幸福感水平有很大影响,这表明高质量的图书馆支持有助于提高幸福感。学生图书馆支持体验的关键主题包括有利的环境、技术支持、合作机会和分心。这项研究强调了学术图书馆在提高学生幸福感方面的重要作用,倡导在高等教育中提供全面的图书馆服务和整体的学生福利方法。研究指出,各院校应通过在教育领域应用 "治疗景观 "理念,提供温馨、协作的图书馆空间,并进一步研究图书馆支持在不同情况下对学生福祉的影响。
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引用次数: 0
Transformative Leadership Strategies in Healthcare: A Panacea for Fostering a Positive Work Environment 医疗保健领域的变革性领导战略:营造积极工作环境的灵丹妙药
Pub Date : 2024-03-22 DOI: 10.37745/bjmas.2022.0452
Feyisayo Lanase Moyinoluwa
Promoting a positive work environment through effective communication, emotional intelligence, bias, and cultural awareness are crucial in healthcare leadership. This paper looks into the transformative potential of leadership strategies in healthcare, emphasizing their role as a panacea for cultivating positive work environments. The study adopts a desk research to explores the dynamic interplay of communication efficacy, emotional intelligence, and cultural competence within healthcare leadership. Drawing on empirical evidence and experiential insights, this research discovered that cultural disparities, emotional intelligence, and personal biases could significantly impact how healthcare professionals interact with patients and deliver services the paper advocates for transformative leadership as a solution to fostering inclusive, compassionate, and thriving work environments. By championing effective communication, nurturing emotional intelligence, and embracing cultural diversity, healthcare leaders can play a pivotal role in enhancing team dynamics, staff morale, and ultimately elevating patient care outcomes.
通过有效沟通、情商、偏见和文化意识来促进积极的工作环境对医疗保健行业的领导至关重要。本文探讨了医疗保健领域领导力战略的变革潜力,强调其作为培养积极工作环境的灵丹妙药的作用。研究采用案头研究的方式,探讨了医疗保健领导力中沟通效率、情商和文化能力的动态相互作用。本研究利用实证证据和经验见解,发现文化差异、情商和个人偏见会对医疗保健专业人员如何与患者互动和提供服务产生重大影响。通过倡导有效沟通、培养情商和接受文化多样性,医疗保健领导者可以在增强团队活力、提高员工士气并最终提升患者护理效果方面发挥关键作用。
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引用次数: 0
The Essence of Giving Feedback on the Saudi Students' Reading Performance at Taibah University 塔伊巴大学沙特学生阅读成绩反馈的本质
Pub Date : 2024-03-07 DOI: 10.37745/bjmas.2022.0441
Mohammed Hassan Abdel Rahman
The key characteristics of how to raise first-year university students' reading performance comprise basic pedagogical knowledge and understanding, awareness of expressive classroom practices, and linguistic and communicative competence. Nurturing these traits amongst learners is a challenging issue, specifically when they have a prior lack of English language proficiency. One way of improving learners' poor reading skills is the effective feedback given to them. This study investigates the efficiency of giving feedback to students to increase their reading abilities at the Foundation Institute in Taibah University. 15 EFL instructors who teach these students participated in the study. The descriptive method was applied and questionnaires were given to instructors to collect their views about the effects of feedback on students' reading skills. The data was analysed via content analysis. The findings revealed that constructive feedback had made remarkable progress in students' reading performance.  
如何提高大学一年级学生的阅读成绩,其关键特征包括基本的教学知识和理解、课堂表现意识以及语言和交际能力。培养学习者的这些特质是一个具有挑战性的问题,特别是当他们之前缺乏英语语言能力时。改善学习者阅读能力差的方法之一是向他们提供有效的反馈。本研究调查了塔伊巴大学预科学院为提高学生的阅读能力向学生提供反馈的效率。15 名教授这些学生的 EFL 教师参与了研究。研究采用了描述性方法,并向教师发放了调查问卷,以收集他们对反馈对学生阅读能力的影响的看法。数据通过内容分析进行了分析。研究结果显示,建设性反馈对学生的阅读能力有显著提高。
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引用次数: 0
Unveiling the Hidden Dynamics: exploring causative factors and impact of employee turnover on organisational performance. 揭开隐藏动态的面纱:探索员工流失的成因及其对组织绩效的影响。
Pub Date : 2024-03-07 DOI: 10.37745/bjmas.2022.0439
Dr Samuel Bangura, Dr M. E. Lourens
Employee turnover is a widely recognised subject in an organisational setting. Although academics and organisational human resource departments have accepted the fact that employee turnover can have a disastrous impact on the organisation, there are limited studies conducted on the causative factors and effects of employee turnover in organisations. Therefore, this study helped to highlight some of the causative factors triggering employee turnover and their impact on an organisation. In addition, the study also suggests vital strategies for mitigating and reducing employee turnover. In line with the preceding assertion, the cross-sectional qualitative study taking into consideration conference papers, government periodicals, chronological documents, and mainly secondary and primary sources were used. Online search engines such as Scopus, EBSCO, Emerald, science direct, and unrestricted web service search engines such as google scholar and Mendeley demonstrated to be valuable database resources. The finding indicated that performance appraisal feedback, job insecurity, stress and work overload, death, and compensation are significant factors responsible for employee turnover was also deduced that employee turnover can affect organisational performance through ineffectuality in the delivery of service, increase in workload, errors in work processes and reduction in sense of loyalty. However, findings also postulated that training and development, competitive benefits and compensation, effective leadership, and job satisfaction are key procedures that help in reducing and mitigating employee turnover.
在组织环境中,员工流失是一个广为人知的话题。尽管学术界和组织人力资源部门已经接受了员工流失会对组织造成灾难性影响这一事实,但对组织中员工流失的成因和影响的研究却十分有限。因此,本研究有助于强调引发员工流失的一些致因及其对组织的影响。此外,本研究还提出了缓解和减少员工流失的重要策略。根据上述论断,本研究采用了横断面定性研究方法,考虑到了会议论文、政府期刊、编年史文件以及主要的二级和一级资料来源。Scopus、EBSCO、Emerald、science direct 等在线搜索引擎以及 google scholar 和 Mendeley 等无限制网络服务搜索引擎被证明是有价值的数据库资源。研究结果表明,绩效评估反馈、工作不安全感、压力和超负荷工作、死亡和补偿是导致员工流失的重要因素,同时还推断出员工流失会通过服务效率低下、工作量增加、工作流程错误和忠诚度降低等因素影响组织绩效。然而,研究结果还推测,培训和发展、有竞争力的福利和报酬、有效的领导以及工作满意度是有助于减少和缓解员工流失的关键程序。
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引用次数: 0
Adapting to Change: Challenges and Opportunities of Hairdressing Students in A National Secondary Technical School 适应变化:国家中等技术学校美发专业学生的挑战与机遇
Pub Date : 2024-03-07 DOI: 10.37745/bjmas.2022.0440
Shiela Kris T. Pepito, Raquel A. Saab
Students faced significant challenges in acquiring practical hairdressing skills as schools transitioned to distance or blended learning. The findings revealed two themes: transitional challenges and beneficial effects. Challenges during the transition include adjustments, drawback, financial constraints, feeling of inadequacy and limited equipment. The shift from modular to face-to-face learning introduced issues like time management struggles and dissatisfaction with the modular approach. These issues lead to more concerns about academic setbacks and motivation upon the transition to face-to-face classes called new normal. Moreover, financial constraints due posed a challenge. Despite these hurdles, participants found the transition beneficial as they appreciate the enriched learning, hands-on interactions, and engagement in extracurricular activities. The new normal was recognized for its practical engagement, facilitating networking, and attracting clients which led to improving communication skills and creating job and entrepreneurial opportunities. The study's findings strongly support the notion that hairdressing students thrive and excel when immersed in a hands-on, face-to-face learning environment. This suggests the need for further research to better improve their experiences and skill development.
随着学校向远程或混合式学习过渡,学生在掌握实用美发技能方面面临重大挑战。调查结果揭示了两个主题:过渡时期的挑战和有利影响。过渡时期的挑战包括调整、缺点、财务限制、不足感和设备有限。从模块式学习到面对面学习的转变带来了时间管理方面的困难和对模块式学习方法的不满等问题。这些问题导致学生在过渡到被称为新常态的面授课程时,更加担心学业挫折和学习动力。此外,经济拮据也是一个挑战。尽管存在这些障碍,但学员们认为这种过渡是有益的,因为他们欣赏丰富的学习、实践互动和参与课外活动。新常态因其实际参与、促进网络联系和吸引客户而得到认可,从而提高了沟通技能,创造了就业和创业机会。研究结果有力地支持了这样一种观点,即美发专业学生在亲身实践、面对面的学习环境中会茁壮成长并取得优异成绩。这表明有必要开展进一步研究,以更好地改善他们的经验和技能发展。
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引用次数: 0
Innovative Strategies to Promote Literacy Skills in Pakistan 促进巴基斯坦扫盲技能的创新战略
Pub Date : 2024-01-11 DOI: 10.37745/bjmas.2022.0397
Fawzia Reza
Empowering students with literacy skills so that they can grow and compete in the global workforce can be achieved via a strong and robust educational system. However, in some third world countries including Pakistan, ready access to schools may not be a viable option for some students due to resource constraints or due to cultural or religious limitations. Innovative strategies to enhance literacy skills can have a significant impact in alleviating gaps between those students who are denied educational opportunities vis-à-vis privileged students who receive quality education, and several non-governmental organizations (NGOs) have taken creative steps to provide opportunities for children in remote parts of Pakistan to develop literacy skills and promote a reading culture. This paper will explore the results from a qualitative study on three NGOs and explain how they promote literacy for the most vulnerable populations.   
让学生掌握识字技能,使他们能够在全球劳动力大军中成长和竞争,可以通过强大和健全的教育系统来实现。然而,在包括巴基斯坦在内的一些第三世界国家,由于资源限制或由于文化或宗教限制,对一些学生来说,随时上学可能不是一个可行的选择。提高识字技能的创新战略可以产生重大影响,缓解那些被剥夺教育机会的学生与接受优质教育的特权学生之间的差距,一些非政府组织(NGOs)已采取创造性措施,为巴基斯坦偏远地区的儿童提供发展识字技能和促进阅读文化的机会。本文将探讨对三个非政府组织进行定性研究的结果,并解释它们是如何促进最弱势人群扫盲的。
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引用次数: 0
Digital Information Resources and Business Education Delivery in Tertiary Institutions in Bayelsa State 巴耶尔萨州高等院校的数字信息资源与商业教育交付
Pub Date : 2024-01-11 DOI: 10.37745/bjmas.2022.0398
Ebiere Rosemary Wariowei, Ekankumo Banabo
The study investigated the relationship between digital information resources and business education delivery in tertiary institutions in Bayelsa State. The study determined the relationship between the dimensions of digital information resources and business education delivery; thus, six objectives, research questions, and hypotheses guided the study. A correlational research design was used to carry out the study. The population of this study consisted of fifty-two (52) lecturers in business education from the three tertiary institutions in Bayelsa State. The census sampling technique was used in selecting the sample size of 52 business education lecturers for the study. The questionnaires for the study were developed based on the research objectives. The questionnaire was titled "Digital Information Resources and Business Education Delivery Questionnaire (DIRBEQ)." The questionnaire was subjected to face and content validity. The pilot-test approach was used to determine the reliability of the instrument. Cronbach’s alpha was also used to measure internal consistency. A reliability coefficient of 0.807 was obtained. This was considered sufficient for the study. The instrument was distributed by the researcher. Fifty-two copies of the questionnaire were filled out and collected. The research questions were answered using Pearson's product-moment correlation, while simple linear regression analysis and analysis of covariance were used to test the hypotheses at the 0.05 significance level. The study revealed that the extent of the relationship between e-book resources and business education delivery in tertiary institutions in Bayelsa State is weak, while the extent of the relationship between e-journal resources and business education delivery in tertiary institutions in Bayelsa State is very strong, among others. Furthermore, the study disclosed that there is a significant relationship between e-book resources and business education delivery in tertiary institutions in Bayelsa State and that there is a significant relationship between e-journal resources and business education delivery in tertiary institutions in Bayelsa State. The study concluded that digital information resources are an integral instructional delivery tool that can improve the quality of business education delivered to students at tertiary institutions in Bayelsa State. It was recommended that lecturers of tertiary institutions in Bayelsa State be trained in the use of e-book resources as well as the use of digital mediums in business education delivery, so that appropriate delivery of the lecture materials is ensured, and management of tertiary education in Bayelsa State should establish appropriate e-journal information management strategies that can foster lecturers' research skills, attitude, and competence for information literacy, effective e-journal use, and professional practices, among others.  
本研究调查了数字信息资源与巴耶尔萨州高等院校商业教育交付之间的关系。本研究确定了数字信息资源与商业教育交付之间的关系;因此,六项目标、研究问题和假设为本研究提供了指导。本研究采用了相关研究设计。研究对象包括来自巴耶尔萨州三所高等院校的五十二(52)名商业教育讲师。研究采用了普查抽样技术,抽取了 52 名商业教育讲师作为样本。研究问卷是根据研究目标编制的。问卷名为 "数字信息资源与商业教育实施问卷(DIRBEQ)"。问卷进行了面效和内容效度检验。为确定问卷的可靠性,采用了试测法。Cronbach's alpha 也被用来测量内部一致性。获得的信度系数为 0.807。这足以满足研究的需要。研究人员分发了问卷。填写并收回了 52 份问卷。在 0.05 的显著性水平上,使用皮尔逊积矩相关性来回答研究问题,同时使用简单线性回归分析和协方差分析来检验假设。研究表明,巴耶尔萨州高等院校的电子图书资源与商业教育教学之间的关系程度较弱,而巴耶尔萨州高等院校的电子期刊资源与商业教育教学之间的关系程度非常强。此外,研究还发现,巴耶尔萨州高等院校的电子书资源与商业教育教学之间存在显著关系,巴耶尔萨州高等院校的电子期刊资源与商业教育教学之间也存在显著关系。研究得出结论,数字信息资源是一种不可或缺的教学工具,可以提高巴耶尔萨州高等院校为学生提供的商业教育的质量。建议对巴耶尔萨州高等院校的讲师进行使用电子图书资源的培训,以及在商业教育教学中使用数字媒体的培训,以确保授课材料的适当交付,巴耶尔萨州高等教育管理部门应制定适当的电子期刊信息管理战略,以培养讲师的研究技能、态度和信息素养、有效使用电子期刊和专业实践等方面的能力。
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引用次数: 0
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British Journal of Multidisciplinary and Advanced Studies
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