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A 25-Year Review of Research on Feedback in Organizations: From Simple Rules to Complex Realities 组织反馈研究 25 年回顾:从简单规则到复杂现实
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2024-08-01 DOI: 10.1146/annurev-orgpsych-110622-031927
Frederik Anseel, Elad N. Sherf
Reviewing 25 years of research, we observed that the science of feedback at work is not yet a story of coherent and cumulative progress. Feedback is often generically defined, and assumptions substantially diverge. Consequently, insights often appear disconnected from the way feedback is practiced and experienced in organizations. We organize the literature by making three core assumptions explicit and identifying six distinct substreams of feedback research. For each substream, we highlight insights and limitations and point to seeming contradictions and departures from the daily reality of managers and employees. We call on scholars to explicate assumptions and develop coherent paradigms that mirror the complex realities of feedback in organizational life. We end with five recommendations for building a cumulative science of feedback.
回顾 25 年来的研究,我们发现,工作中的反馈科学尚未取得连贯和累积的进展。反馈的定义往往很笼统,假设也大相径庭。因此,这些见解往往与组织中实践和体验反馈的方式脱节。我们通过明确三个核心假设和确定反馈研究的六个不同分支来组织文献。对于每一个子流,我们都会强调其见解和局限性,并指出似乎存在的矛盾以及与管理者和员工日常现实的偏离。我们呼吁学者们阐释假设,发展连贯的范式,以反映组织生活中反馈的复杂现实。最后,我们提出了五项建议,以建立一门积累性的反馈科学。
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引用次数: 0
Experts and Expertise in Organizations: An Integrative Review on Individual Expertise 组织中的专家和专业知识:关于个人专长的综合评论
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2024-08-01 DOI: 10.1146/annurev-orgpsych-020323-012717
Denise M. Rousseau, Jeroen Stouten
Experts and expertise contribute to consequential organizational decisions from recruitment to CEO succession, but these constructs are inconsistently operationalized and poorly understood. To better explicate how experts and expertise function in organizations, we first conduct an integrative review of the general literature to describe what is known about these phenomena in cognitive science, psychology, and the clinical and technical professions. This review of the general literature indicates that expertise represents domain-specific hierarchical knowledge structures developed by an individual over time. The quality of the individual's domain-related education, training, and opportunities for practice and learning affect the level of expertise acquired. We then review what is known about experts and expertise in organizations. Many organizational studies on expertise focus on an individual's years of experience rather than the nature of that experience or its contribution to expertise. Conflating expertise with years of experience generally leads to less consistent effects on performance than operationalizing expertise in terms of individual cognitive processes, knowledge, and capabilities. Findings from organizational studies that do assess expertise are in line with the general literature, indicating that the quality of practice and learning experiences are particularly important to developing expertise. We then offer ways for scholars to better study how expertise functions in organizations and conclude by developing implications for practice.
从招聘到首席执行官继任,专家和专业知识都会对组织的重大决策产生影响,但这些概念的操作性并不一致,人们对它们的理解也不透彻。为了更好地解释专家和专业知识如何在组织中发挥作用,我们首先对一般文献进行了综合回顾,以描述认知科学、心理学以及临床和技术专业对这些现象的了解。对一般文献的综述表明,专业知识代表了个人随着时间的推移而形成的特定领域分层知识结构。个人所接受的与领域相关的教育、培训以及实践和学习机会的质量,会影响其所获得的专业知识水平。然后,我们回顾一下关于组织中的专家和专业知识的已知情况。许多关于专业知识的组织研究关注的是个人的经验年限,而不是经验的性质或对专业知识的贡献。将专业技能与经验年限混为一谈,通常会导致对绩效的影响不如从个人认知过程、知识和能力的角度来操作专业技能那么一致。对专业技能进行评估的组织研究结果与一般文献一致,表明实践和学习经历的质量对专业技能的发展尤为重要。然后,我们为学者们提供了更好地研究专业知识如何在组织中发挥作用的方法,最后提出了对实践的启示。
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引用次数: 0
Dual-Earner Couples 双职工夫妇
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2024-07-22 DOI: 10.1146/annurev-orgpsych-110622-053405
Kristen M. Shockley, Winny Shen, Hope Dodd
In Western societies, most married working employees are now part of a dual-earner couple, meaning both people are engaged in the paid workforce to some extent. Such arrangements introduce benefits as well as challenges in managing two unique work roles and the shared family domain. In this review, we first summarize research about how dual-earner couples manage work and family, including the division of labor, decision-making processes, and specific behavioral strategies. Next, we discuss research on dual-earner couples’ well-being and quality of life, making explicit comparisons to single-earner couples where possible. We close our review with a discussion of research on the macroenvironment, including how cultural norms and state policies relate to dual-earner couples’ functioning. Lastly, we offer numerous recommendations for future researchers to explore the contexts and conditions that facilitate the blending of dual-earner couples’ work and family roles.
在西方社会,大多数已婚工作雇员现在都是双职工夫妇,这意味着两人都在一定程度上从事有偿工作。这种安排在管理两个独特的工作角色和共同的家庭领域方面既带来了好处,也带来了挑战。在这篇综述中,我们首先总结了有关双职工夫妇如何处理工作和家庭的研究,包括劳动分工、决策过程和具体的行为策略。接下来,我们将讨论有关双职工夫妇的幸福感和生活质量的研究,并尽可能与单职工夫妇进行明确的比较。最后,我们讨论了宏观环境方面的研究,包括文化规范和国家政策如何与双职工夫妇的功能相关联。最后,我们为未来的研究人员提供了许多建议,以探索促进双职工夫妇工作和家庭角色融合的环境和条件。
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引用次数: 0
Global Talent Management: A Critical Review and Research Agenda for the New Organizational Reality 全球人才管理:全球人才管理:新组织现实的批判性回顾和研究议程
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2024-01-22 DOI: 10.1146/annurev-orgpsych-111821-033121
Paula M. Caligiuri, David G. Collings, Helen De Cieri, Mila B. Lazarova
Global talent management (GTM) refers to management activities in a multinational enterprise (MNE) that focus on attracting, motivating, deploying, and retaining high performing and/or high potential employees in strategic roles across a firm's global operations. Despite the critical importance for individual and firm outcomes, scholarly analysis and understanding lack synthesis, and there is limited evidence that MNEs are managing their talent effectively on a global scale. In this article, we review the GTM literature and identify the challenges of implementing GTM in practice. We explore how GTM is aligned with MNE strategy, examine how talent pools are identified, and highlight the role of global mobility. We discuss GTM at the macro level, including the exogenous factors that impact talent management and the outcomes of GTM at various levels. Finally, we identify some emerging challenges and opportunities for the future of GTM.
全球人才管理(GTM)是指跨国企业(MNE)的管理活动,其重点是吸引、激励、部署和留住在企业全球运营中担任战略角色的高绩效和/或高潜力员工。尽管人才管理对个人和企业的发展都至关重要,但学术界的分析和理解却缺乏综合性,而且能证明跨国企业在全球范围内有效管理人才的证据也很有限。在本文中,我们回顾了全球人才管理文献,并指出了在实践中实施全球人才管理所面临的挑战。我们探讨了全球人才管理如何与跨国企业战略保持一致,研究了如何确定人才库,并强调了全球流动的作用。我们从宏观层面讨论全球人才管理,包括影响人才管理的外生因素以及全球人才管理在各个层面的成果。最后,我们确定了未来全球人才管理所面临的一些新挑战和机遇。
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引用次数: 0
Understanding Contemporary Career Success: A Critical Review 了解当代职业成功:批判性评论
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-12-08 DOI: 10.1146/annurev-orgpsych-120920-051543
Scott Seibert, Jos Akkermans, Cheng-Huan (Jerry) Liu
This article provides a critical review of developments in the literature on career success. We review work from both the organizational psychology (OP) and organizational behavior (OB) disciplines, highlighting the different perspectives, strengths, and weaknesses of each area and attempt to reconcile these perspectives on career success to suggest productive new research directions. First, the article reflects on conceptualizations of objective and subjective career success and their relative value to the field. We then discuss several categories of career success predictors drawn from economic, sociological, and social-psychological perspectives used in OP and OB. These include human capital, internal and external labor markets, sponsorship and social capital, stable and malleable individual differences, and career self-management behaviors. We provide research suggestions within each of those sections as well as an integrative research agenda built around several emerging issues and theoretical perspective, encouraging future research on the implications of sustainable careers, career shocks, marginalized group experiences, and alternative employment arrangements for career success.Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 11 is January 2024. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.
本文对有关职业成功的文献发展进行了批判性回顾。我们回顾了组织心理学(OP)和组织行为学(OB)两个学科的工作,强调了每个领域的不同视角、优势和劣势,并试图调和这些关于职业成功的视角,提出富有成效的新研究方向。首先,文章对客观和主观职业成功的概念化及其对该领域的相对价值进行了反思。然后,我们讨论了从经济学、社会学和社会心理学角度得出的几类职业成功预测因素,这些预测因素被用于职业生涯和职业生涯转播。这些因素包括人力资本、内部和外部劳动力市场、赞助和社会资本、稳定和可塑的个体差异以及职业自我管理行为。我们在每个章节中都提供了研究建议,并围绕几个新出现的问题和理论视角提出了综合研究议程,鼓励未来研究可持续职业、职业冲击、边缘化群体经历和替代性就业安排对职业成功的影响。《组织心理学和组织行为学年度评论》第11卷的最终在线出版日期预计为2024年1月。修订后的预计日期请参见 http://www.annualreviews.org/page/journal/pubdates。
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引用次数: 0
Cross-Cultural Leadership: What We Know, What We Need to Know, and Where We Need to Go 跨文化领导力:我们知道什么,我们需要知道什么,我们需要去哪里
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-12-08 DOI: 10.1146/annurev-orgpsych-110721-033711
Deanne N. Den Hartog, Annebel H.B. De Hoogh
While leadership is an important way to coordinate around the globe, societal culture may shape leadership processes and their effects. In this review, we discuss conceptualizations of culture and address what is known about the role culture plays in shaping leadership processes. For example, societal culture shapes people's implicit theories of leadership, and these affect how leaders and followers behave toward each other. Also, culture can moderate the relationship between leadership and important outcomes. We review research done in these areas as well as research on emerging topics in the field, such as followership across cultures and leading groups of employees who are from different areas of the world. As we review the findings of the literature to date, we also acknowledge some of the problems and methodological challenges faced in this field and discuss practical implications and areas for future research.Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 11 is January 2024. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.
虽然领导力是协调全球关系的重要方式,但社会文化可能会影响领导过程及其效果。在这篇综述中,我们将讨论文化的概念,并探讨文化在塑造领导力过程中所扮演的角色。例如,社会文化塑造了人们内隐的领导力理论,而这些理论会影响领导者和追随者之间的行为方式。此外,文化还能调节领导力与重要结果之间的关系。我们回顾了在这些领域所做的研究,以及该领域的新兴课题研究,如跨文化追随者和领导来自世界不同地区的员工群体。在回顾迄今为止的文献研究成果的同时,我们也承认该领域面临的一些问题和方法论挑战,并讨论了实际意义和未来研究领域。《组织心理学和组织行为学年度评论》第 11 卷的最终在线出版日期预计为 2024 年 1 月。修订后的预计日期请参见 http://www.annualreviews.org/page/journal/pubdates。
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引用次数: 0
Economic Stress and Occupational Health 经济压力与职业健康
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-12-06 DOI: 10.1146/annurev-orgpsych-091922-020639
Robert R. Sinclair, Baylor A. Graham, Tahira M. Probst
Economic sources of stress are some of the most pervasive and significant in adults’ working lives. However, while the link between economic stress and health is well established, some forms of economic stress have received disproportionately less attention than they warrant in organizational psychology and organizational behavior scholarship. In this review, we identify five important domains of economic stress: financial stress, financial deprivation, unemployment, underemployment, and job insecurity. We review each area of literature, focusing on its antecedents, theoretical mechanisms, and consequences. We then highlight an emerging body of research that studies economic stress as a multilevel phenomenon and present a framework for economic stress interventions that discusses primary, secondary, and tertiary interventions at the individual, organizational, and community levels. We conclude by identifying several important directions for future economic stress research.Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 11 is January 2024. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.
经济压力是成年人工作生活中最普遍和最重要的压力来源之一。然而,尽管经济压力与健康之间的联系已经确立,但某些形式的经济压力在组织心理学和组织行为学领域受到的关注却远远少于它们应有的程度。在这篇综述中,我们确定了经济压力的五个重要领域:金融压力、金融剥夺、失业、就业不足和工作不安全感。我们回顾了每个领域的文献,重点是其前因,理论机制和后果。然后,我们重点介绍了一个新兴的研究机构,将经济压力作为一个多层次的现象来研究,并提出了一个经济压力干预的框架,讨论了个人、组织和社区层面的初级、二级和三级干预措施。最后,我们确定了未来经济压力研究的几个重要方向。《组织心理学和组织行为年度评论》第11卷的最终在线出版日期预计为2024年1月。修订后的估计数请参阅http://www.annualreviews.org/page/journal/pubdates。
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引用次数: 1
How Remote Work Changes the World of Work 远程办公如何改变工作世界
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-12-06 DOI: 10.1146/annurev-orgpsych-091922-015852
Paul M. Leonardi, Sienna Helena Parker, Roni Shen
Remote work is typically characterized as work that is done at some physical distance from the office. Existing research has shown that the main elements of this characterization—physical distance and the office—are far more complex than most people realize. This review develops a framework that refracts the concept of remote work into four types of distance—psychological, temporal, technological, and structural—and three objects from which one can be distant—material resources, social resources, and symbolic resources. We then use this refraction framework to answer five questions about the way remote work is changing the future of work: ( a) Who will work remotely? ( b) Where will people work remotely? ( c) When will people work remotely? ( d) Why will people work remotely? and ( e) How will people work remotely? After demonstrating how existing research can help us answer these questions, we discuss important avenues for future investigation.Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 11 is January 2024. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.
远程工作是指在离办公室有一定物理距离的地方完成的工作。现有的研究表明,这种特征的主要因素——物理距离和办公室——比大多数人意识到的要复杂得多。这篇综述发展了一个框架,将远程工作的概念折射为四种类型的距离——心理的、时间的、技术的和结构的,以及三种可以远离的对象——物质资源、社会资源和符号资源。然后,我们使用这个折射框架来回答关于远程工作改变未来工作方式的五个问题:(a)谁将远程工作?(b)人们将在哪里远程工作?(c)人们什么时候会远程工作?(d)为什么人们会远程工作?(e)人们将如何远程工作?在展示了现有研究如何帮助我们回答这些问题之后,我们讨论了未来调查的重要途径。《组织心理学和组织行为年度评论》第11卷的最终在线出版日期预计为2024年1月。修订后的估计数请参阅http://www.annualreviews.org/page/journal/pubdates。
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引用次数: 0
Women at Work: Pathways from Gender Stereotypes to Gender Bias and Discrimination 工作中的女性:从性别刻板印象到性别偏见和歧视的途径
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-12-06 DOI: 10.1146/annurev-orgpsych-110721-034105
Madeline E. Heilman, Suzette Caleo, Francesca Manzi
Despite important advances, gender-based discrimination continues to hinder women's career progress. This review examines the role that gender stereotypes play in promoting gender bias and discrimination. After reviewing what is known about the content of gender stereotypes and examining both their descriptive and prescriptive aspects, we discuss two pathways through which stereotypes result in discrepant work outcomes for women and men. First, we consider how the characterization of women as communal conflicts with the perceived demands of many male gender-typed jobs and fields, thus promoting perceptions of women's incompetence in those areas. Second, we consider how norms about how women should and should not behave cause women to incur penalties when they exhibit counter-stereotypical attributes and behaviors at work. Our review further focuses on the conditions that foster or undercut gender bias and discrimination and uses this knowledge as a foundation for proposing strategies to promote more egalitarian organizational processes.Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 11 is January 2024. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.
尽管取得了重大进展,但基于性别的歧视继续阻碍妇女的职业发展。本文审查了性别刻板印象在促进性别偏见和歧视方面所起的作用。在回顾了关于性别刻板印象的已知内容并检查了其描述性和规范性方面之后,我们讨论了刻板印象导致女性和男性工作结果差异的两条途径。首先,我们考虑了将女性作为社区的特征如何与许多男性性别类型的工作和领域的感知需求相冲突,从而促进了女性在这些领域的无能的看法。其次,我们考虑当女性在工作中表现出与常规相反的属性和行为时,关于女性应该和不应该如何行为的规范是如何导致女性受到惩罚的。我们的回顾进一步聚焦于促进或削弱性别偏见和歧视的条件,并以此为基础提出促进更平等的组织过程的策略。《组织心理学和组织行为年度评论》第11卷的最终在线出版日期预计为2024年1月。修订后的估计数请参阅http://www.annualreviews.org/page/journal/pubdates。
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引用次数: 1
Religion, Spirituality, and the Workplace: A Review and Critique 宗教、灵性与工作场所:回顾与批判
IF 13.7 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-12-06 DOI: 10.1146/annurev-orgpsych-110721-041458
Bryan J. Dik, Denise Daniels, Alexandra J. Alayan
Religion and spirituality strongly influence how most people experience the world, and opportunities to integrate faith and work abound. Yet research on religion, spirituality, and the workplace continues to have somewhat limited impact on mainstream organizational psychology and organizational behavior research. We review the most recent generation of research in this area. We describe high-level trends in the literature and summarize consistent patterns of results linking these constructs with usually beneficial attitudinal, behavioral, and other types of criterion variables. We identify four challenges that hamper progress in this area of research: conceptualizing and measuring core constructs, finding coherence amid theoretical diversity, integrating multiple levels of analysis and explanation, and navigating religion and spirituality in organizational practice. All of these challenges point to paths forward that may usher in a new wave of scholarship using meaning systems as an integrative framework, and practices that foster inclusion, integration, and both individual and organizational well-being.Expected final online publication date for the Annual Review of Organizational Psychology and Organizational Behavior, Volume 11 is January 2024. Please see http://www.annualreviews.org/page/journal/pubdates for revised estimates.
宗教和灵性强烈地影响着大多数人对世界的体验,将信仰和工作结合起来的机会比比皆是。然而,关于宗教、灵性和工作场所的研究对主流组织心理学和组织行为学研究的影响仍然有限。我们回顾了这一领域最新的研究成果。我们描述了文献中的高级趋势,并总结了将这些结构与通常有益的态度、行为和其他类型的标准变量联系起来的一致的结果模式。我们确定了阻碍这一研究领域进展的四个挑战:概念化和测量核心结构,在理论多样性中找到一致性,整合多层次的分析和解释,以及在组织实践中导航宗教和灵性。所有这些挑战都指明了前进的道路,这些道路可能会引领一波新的学术浪潮,将意义系统作为一个综合框架,以及促进包容、整合、个人和组织福祉的实践。《组织心理学和组织行为年度评论》第11卷的最终在线出版日期预计为2024年1月。修订后的估计数请参阅http://www.annualreviews.org/page/journal/pubdates。
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引用次数: 0
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Annual Review of Organizational Psychology and Organizational Behavior
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