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Special section – The moral legitimatisation of money and debt in consumer society 特别部分-消费社会中货币和债务的道德合法化
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-29 DOI: 10.1177/14705931231206355
Eric Arnould, Tuomas Soila, Joel Hietanen, Ilmari Huotari, Mika Pantzar
This introduction to the special section brings into focus how little interest the marketing and consumer research academies have shown in money and debt: both philosophically and historically. When recognised explicitly, money and debt continue to be treated largely as 'givens' – epiphenomena morally embedded in consumer culture and rarely questioned. We assess how this situation has come about in these fields' theoretical lineages and anticipate future directions of inquiry. We also introduce our three contributions and weave them into the narrative of our story.
这一特别部分的介绍将重点放在营销和消费者研究学院对金钱和债务的兴趣是多么的少:无论是在哲学上还是在历史上。当明确认识到这一点时,金钱和债务在很大程度上继续被视为“给予”——这是一种在消费文化中根深蒂固的附带现象,很少受到质疑。我们评估了这种情况是如何在这些领域的理论谱系中发生的,并预测了未来的研究方向。我们还介绍了我们的三个贡献,并将它们编织到我们的故事叙述中。
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引用次数: 0
Platformised possessions and relational labour 平台化的财产和关系型劳动
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-21 DOI: 10.1177/14705931231201783
Janice Denegri-Knott, Rebecca Jenkins, Mike Molesworth, Georgiana Grigore
In this article, we focus on relational labour as a form of emotional labour associated with the use of platformised possessions, such as pins, messages, photos, videos and playlists hosted on digital platforms, to maintain relationships with friends and family. We argue that this ongoing effort is a type of consumer labour because it generates profitable engagements for digital platforms, which intentionally exploit negative emotions, namely, anxiety and guilt, associated with maintaining social connections. Drawing on 47 depth interviews with people living in the South of the UK, we identify the direct (communication via platforms) and indirect (information gathered via platforms to attain relational goals) relational work undertaken by consumers via their platformised possessions. We then consider the emotional experiences related to this work, demonstrating how such experiences differ from reports of possession work on material goods, while maintaining platform profits. Recognising that this work is the basis of much platform engagement, and hence profit, we further show how this effort becomes a form of unpaid labour. We thus contribute to the nascent literature on platformisation and emotion, to broader studies of possession work, and to critical marketing scholarship on consumer labour.
在本文中,我们将重点关注关系劳动作为一种与使用平台化财产相关的情感劳动,例如数字平台上的徽章、信息、照片、视频和播放列表,以维持与朋友和家人的关系。我们认为,这种持续的努力是一种消费者劳动,因为它为数字平台带来了有利可图的参与,这些平台故意利用与维持社会关系相关的负面情绪,即焦虑和内疚。通过对居住在英国南部的人们进行的47次深度访谈,我们确定了消费者通过其平台化财产进行的直接(通过平台进行沟通)和间接(通过平台收集信息以实现关系目标)关系工作。然后,我们考虑与这项工作相关的情感体验,证明这种体验与在保持平台利润的同时拥有物质产品的报告有何不同。认识到这项工作是许多平台参与的基础,因此利润,我们进一步展示了这种努力如何成为一种无偿劳动。因此,我们对关于平台化和情感的新兴文献、对占有工作的更广泛研究以及对消费者劳动力的批判性营销学术研究做出了贡献。
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引用次数: 0
Leveraging an ‘economy of kindness’ through non-monetary value exchange to improve community well-being 通过非货币价值交换,利用“善意经济”来改善社区福祉
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-20 DOI: 10.1177/14705931231202446
Stephen Graham Saunders, V Dao Truong
Our research study investigates how expressions and acts of kindness are leveraged through non-monetary value exchange practices to improve individual and community well-being when money was scarce. A qualitative netnographic study was conducted to examine the non-monetary value exchange practices amongst members of the Barter for Better Fiji platform. Data were collected through online observation and participation, conversational interviews, and archival and netnographic methods. The interpretation of the data revealed that Barter for Better Fiji members leveraged an ‘economy of kindness’ through three non-monetary value exchange practices (i.e. bartering, near-money exchange and donating) to improve individual and community well-being. The marketing theory and practice implications of leveraging expressions and acts of kindness through value exchange practices are discussed.
我们的研究调查了在金钱稀缺的情况下,表达和善意的行为是如何通过非货币价值交换实践来提高个人和社区福祉的。进行了一项定性网络研究,以检查“以物易物换取更好的斐济”平台成员之间的非货币价值交换做法。通过在线观察和参与、对话访谈、档案和网络方法收集数据。对数据的解读显示,以物易物促进更好的斐济成员通过三种非货币价值交换实践(即以物易物、接近货币的交换和捐赠)利用“善意经济”来改善个人和社区福祉。讨论了通过价值交换实践撬动善意表达和行为的营销理论和实践意义。
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引用次数: 0
Revenants in the marketplace: A hauntology of retrocorporation 市场中的亡魂:复古公司的幽灵学
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-15 DOI: 10.1177/14705931231202439
Sophie James, James Cronin, Anthony Patterson
Drawing upon a cultural-historical reading of the witch, we discuss how modern capitalism is chronically haunted by obstreperous vestiges of what preceded it yet remains proficient in assimilating all that returns to challenge it. By adapting and extending a theoretical toolkit informed by Jacques Derrida and Mark Fisher, we trace market and state administrators’ co-optation of the primeval witch figure and her ideological trappings: initially, to expropriate those who threatened incipient modernising structures; later, to provoke increasingly secularised subjects towards consumption; and eventually, to calibrate rather than obviate capitalist expansion so that it remains aligned with consumer interests. Introducing the new concepts of ‘retrocorporation’ and ‘marketplace revenant’, we discuss how long-foreclosed, ancient imaginaries become re-invoked and re-programmed to perpetuate capitalism’s dominance. Our message for the nascent tradition of ‘Terminal Marketing’ is that the collision and collusion of past and future has the potential to ossify capitalist realism in the present.
根据对女巫的文化历史解读,我们讨论了现代资本主义是如何长期被之前的喧嚣残余所困扰,但仍然精通于吸收所有回归挑战它的东西。通过改编和扩展雅克·德里达(Jacques Derrida)和马克·费舍尔(Mark Fisher)提供的理论工具包,我们追溯了市场和国家管理者对原始女巫形象及其意识形态特征的采用:最初,是为了没收那些威胁到早期现代化结构的人;后来,激起了日益世俗化的消费主体;最终,调整而不是消除资本主义扩张,使其与消费者利益保持一致。引入“复古公司”和“市场回归”的新概念,我们讨论了长期取消抵押品赎回权,古老的想象如何被重新调用和重新编程,以使资本主义的主导地位永久化。我们对“终端营销”这一新兴传统的看法是,过去与未来的碰撞和勾结有可能使当前的资本主义现实主义僵化。
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引用次数: 0
Research contributions in interpretivist marketing and consumer research studies: A kaleidoscopic framework 解释主义营销与消费者研究的研究贡献:万花筒框架
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-15 DOI: 10.1177/14705931231202430
Andrea Lucarelli, Hossain Shahriar, Sofia Ulver, Carys Egan-Wyer
Calls for research contribution and demands for original theories have become visibly and audibly louder in review processes over the last two decades. In interpretivist marketing and consumer research, such calls have been accompanied by an emphasis on the importance of theory and on drawing on context when crafting impactful research contributions. By investigating the rhetorical claims made by authors in 45 highly cited articles, published between 2005 and 2019 in three representative marketing journals, this paper provides a kaleidoscopic, three-dimensional framework that maps out and explores the rhetorical devices employed in interpretivist scholarship. Based on the framework, the paper suggests different pathways that researchers can follow to navigate through the complex process of shaping and developing relevant and impactful research contributions.
在过去的二十年中,对研究贡献的呼吁和对原创理论的需求在评审过程中变得越来越明显和响亮。在解释主义营销和消费者研究中,这种呼吁一直伴随着强调理论的重要性,并在制定有影响力的研究贡献时利用背景。通过调查2005年至2019年在三家代表性营销期刊上发表的45篇高引用文章中作者的修辞主张,本文提供了一个万花筒般的三维框架,描绘和探索了解释主义学术中使用的修辞手段。基于这一框架,本文提出了研究者可以遵循的不同路径,以在形成和发展相关和有影响力的研究贡献的复杂过程中导航。
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引用次数: 0
The cultural underpinnings of platformization: How social movement organizations helped form the category of the sharing economy 平台化的文化基础:社会运动组织如何帮助形成共享经济的范畴
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-11 DOI: 10.1177/14705931231201781
Domen Bajde, Maja Golf-Papez, Barbara Culiberg
This paper explores the cultural dynamics underpinning platformization by unpacking the emergence of the sharing economy—a vital terrain of platformization—as a culturally significant category. Drawing on online archival data, our study reveals the important role of social movement organizations (SMOs) in establishing the sharing economy as a prominent cultural category and infusing it with powerful social meanings. We outline the discursive strategies used by SMOs to articulate this macro-market category, and to frame platform technology as a benevolent enabler of social change. Our study contributes to platformization research by turning attention to how cultural dynamics (i.e., the discursive strategies giving rise to the emergence of sharing economy) shape platformization. In addition, we contribute to market system dynamic research by expanding the focus of investigation from singular industries to the macro economy level, shedding light on new discursive dynamics (e.g., discursive strategies for articulating and technologizing the emergent economy), and by the extending previous work on the role of SMOs and social movements in market shaping.
本文通过揭示共享经济的出现——平台化的一个重要领域——作为一个具有文化意义的类别,探讨了支撑平台化的文化动态。借助在线档案数据,我们的研究揭示了社会运动组织(SMOs)在将共享经济确立为一个突出的文化类别并赋予其强大的社会意义方面的重要作用。我们概述了SMOs使用的话语策略,以阐明这一宏观市场类别,并将平台技术框架为社会变革的仁慈推动者。我们的研究通过关注文化动态(即导致共享经济出现的话语策略)如何塑造平台化,为平台化研究做出了贡献。此外,我们通过将调查重点从单一行业扩展到宏观经济层面,揭示新的话语动力学(例如,阐明新兴经济和技术化新兴经济的话语策略),以及扩展先前关于SMOs和社会运动在市场塑造中的作用的工作,为市场系统动态研究做出了贡献。
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引用次数: 0
How conspicuousness becomes productive on social media 在社交媒体上,引人注目是如何变得富有成效的
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-11 DOI: 10.1177/14705931231202435
Lucia Bainotti
Increasing attention has been paid to social media influencers and their self-branding strategies; yet, a perspective that specifically focuses on such practices in terms of social status has still to be fully developed. This paper analyses how Instagram micro-influencers use self-branding practices as ways to construct and display social status and, secondly, contributes to shed light on the contemporary changes in status gaining and signalling. Moving from Veblen’s theory of conspicuous consumption, I contend that conspicuousness represents the main cultural logic underpinning micro-influencers’ practises, and it's characterised by a productive display of consumption. Departing from Veblen’s theorisation, the display is not an expression of wastefulness, but a productive element in the construction of social status. Employing a methodological approach comprising digital methods and qualitative interviews, the research shows how the logic of conspicuousness unfolds and becomes productive through consumption practices characterised by accumulation, access, and circularity. Furthermore, the results highlight how micro-influencers follow the logic of conspicuousness to construct social status by seeking exclusivity or negotiating belongingness.
越来越多的人关注社交媒体上的网红和他们的自我品牌策略;然而,从社会地位的角度专门关注这种做法的观点仍有待充分发展。本文分析了Instagram微影响者如何使用自我品牌实践作为构建和展示社会地位的方式,其次,有助于揭示当代地位获取和信号的变化。从Veblen的炫耀性消费理论出发,我认为炫耀性代表了支撑微观影响者实践的主要文化逻辑,其特征是富有成效的消费展示。从凡勃伦的理论出发,这种展示不是浪费的表现,而是社会地位建构的生产要素。该研究采用了包括数字方法和定性访谈在内的方法论方法,展示了炫耀性的逻辑如何通过以积累、获取和循环为特征的消费实践展开并变得富有成效。此外,研究结果强调了微观影响者如何遵循显著性逻辑,通过寻求排他性或协商归属感来构建社会地位。
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引用次数: 0
The multiple logics of market-based governance: How the sharing economy platform Airbnb governs user conduct 市场化治理的多重逻辑:共享经济平台Airbnb如何治理用户行为
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-11 DOI: 10.1177/14705931231202359
Domen Bajde, Maja Golf-Papez, Tomaž Kolar, Barbara Culiberg
Building upon the rich tradition of research on governmentality, this paper introduces the notion of market-based governance (i.e. the coordinated efforts of companies to align the conduct of its constituents with the institutional norms, values and interests of the company), and presents an empirical investigation of market-based governance in the context of a sharing economy platform, Airbnb. Whereas existing governmentality research has focused on specific discourses or aspects of governance in the marketplace, our aim is to develop broader-spectrum conceptual tools for ‘ordering’ the increasingly multifaceted forms of marked-based governance. We show that Airbnb mobilizes three distinct logics of governance (i.e. the regulatory, competitive and communitarian) which subsume diverse modes of power (i.e. the sovereign, disciplinary and pastoral) that contribute to the cultivation of governable subjects (i.e. the compliant subject, entrepreneurial subject and community member). The theoretical framework developed in this work is applied to critically reflect on emergent forms of market-based governance, the dilemmas of multi-logic governance and the uneven geographies of market-based governance.
基于治理研究的丰富传统,本文引入了基于市场的治理的概念(即公司协调努力使其成员的行为与公司的制度规范、价值观和利益保持一致),并在共享经济平台Airbnb的背景下对基于市场的治理进行了实证调查。鉴于现有的治理学研究侧重于市场中治理的具体话语或方面,我们的目标是开发更广泛的概念工具,以“排序”基于标记的日益多面形式的治理。我们表明,Airbnb运用了三种不同的治理逻辑(即监管、竞争和社区),其中包含了不同的权力模式(即主权、纪律和牧养),有助于培养可治理主体(即顺从主体、创业主体和社区成员)。在这项工作中发展的理论框架被应用于批判性地反思市场治理的新兴形式、多逻辑治理的困境和市场治理的不均衡地域。
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引用次数: 1
How consumer-initiated platforms shape family and consumption 消费者发起的平台如何塑造家庭和消费
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-08 DOI: 10.1177/14705931231201780
Lydia Ottlewski, Joonas Rokka, John W. Schouten
Research has recently highlighted processes of platformization through which consumer activities are shaped by socio-technical features of digital environments. Prior theorizations have focused on corporate-initiated platform dynamics and affordances, emphasizing either the managerial facets of platformization or how consumers use and interact with these platforms. Our interpretive research on Familyship.org offers a contrasting case and theorizes how ordinary consumers, thwarted by social and legal constraints in their desires to create families, leverage platformization for family creation and consumption. Our findings conceptualize consumer-initiated platforms and show how their key affordances— embeddedness, privacy, modularization, and scaling—shape one of the most sacred spheres of life, the institution of family. Our study contributes by theorizing how consumer-initiated platform affordances differ from dominant corporate-initiated ones and why the differences matter. We discuss how they can help consumers to find solutions to acute consumption problems and to reimagine dominant cultural institutions.
最近的研究强调了平台化过程,通过平台化过程,消费者活动受到数字环境的社会技术特征的影响。先前的理论集中在公司发起的平台动态和支持上,强调平台化的管理方面或消费者如何使用和与这些平台交互。我们对Familyship.org的解释性研究提供了一个对比案例,并从理论上阐述了普通消费者在创造家庭的愿望中受到社会和法律约束的阻挠,如何利用平台来创造家庭和消费。我们的研究结果概念化了消费者发起的平台,并展示了它们的关键功能——嵌入性、隐私性、模块化和可扩展性——如何塑造了生活中最神圣的领域之一——家庭制度。我们的研究通过理论化消费者发起的平台能力与主导企业发起的平台能力之间的差异,以及差异的重要性。我们将讨论它们如何帮助消费者找到尖锐消费问题的解决方案,并重新构想占主导地位的文化机构。
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引用次数: 0
Art and emplacement in Northern Ireland 北爱尔兰的艺术和阵地
4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-08 DOI: 10.1177/14705931231201017
Hilary Downey, John F Sherry
We explore the relationship between placeways and public art in the case of ephemeral architecture entitled “Temple,” installed in Northern Ireland in 2015. Synthesizing our own published ethnographies of the event, we employ a method we call auto-meta-ethnography to discover a grounded theory of emplacement that synergizes prior work undertaken on the concept of -scapes. We emphasize conjuncture over disjuncture and probe the isomorphism of cultural flows. We examine the imbrication of the installation in a cluster of -scapes we label landscape, mythscape, brandscape, giftscape, griefscape, artscape, and Templescape, together which comprise a chorography of the Temple’s emplacement. These micrometaphors provide more precision and nuance to existing macrometaphors, illuminate the intimate intermingling of -scapes, and illustrate the synergy their propinquity occasions.
我们以2015年在北爱尔兰安装的名为“寺庙”的短暂建筑为例,探索了空间和公共艺术之间的关系。综合我们自己发表的关于该事件的民族志,我们采用了一种我们称之为自动元民族志的方法来发现一个扎根的安置理论,该理论可以协同先前在景观概念上所做的工作。我们强调结合而不是分离,并探讨文化流动的同构性。我们在一组景观中考察了装置的砖瓦结构,我们将其标记为景观、神话景观、品牌景观、礼物景观、悲伤景观、艺术景观和寺庙景观,这些景观共同构成了寺庙的地理位置。这些微观隐喻为现有的宏观隐喻提供了更多的精确性和细微差别,阐明了景观的亲密交融,并说明了它们在接近场合的协同作用。
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引用次数: 0
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Marketing Theory
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