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Algorithmic agencing in platform markets 平台市场中的算法agencing
4区 管理学 Q2 BUSINESS Pub Date : 2024-08-21 DOI: 10.1177/14705931241275558
Ruiqi Wei, Susi Geiger
Algorithms are central in shaping platform markets, impacting not only calculation processes but also influencing market actors’ relationships and market structures more broadly. As “autonomous” market devices that are executable or operate without the need for human intervention, algorithms continuously organize, prioritize, and rank product profiles, resulting in personalized exchange offers based on data processing. However, different market actors also actively attempt to influence these processes, turning platform markets into what could be described as algorithmic battlefields. Despite the growing significance of market-based algorithms, research on their role in market shaping remains scarce. This paper explores the role of algorithms in shaping platform markets. By drawing together literatures from market studies and critical algorithm studies, four key algorithmic characteristics in “agencing” markets are identified: as market actors, targets of market contestations, boundary objects, and market systems connectors. Based on these roles, the paper formulates a research agenda for studying algorithmic agencing in platform markets.
算法是塑造平台市场的核心,它不仅影响计算过程,还影响市场参与者的关系和更广泛的市场结构。作为无需人工干预即可执行或运行的 "自主 "市场设备,算法不断对产品资料进行组织、优先排序和排序,从而在数据处理的基础上提供个性化的交换方案。然而,不同的市场参与者也会积极尝试影响这些过程,从而将平台市场变成算法战场。尽管基于市场的算法越来越重要,但有关它们在市场塑造中的作用的研究仍然很少。本文探讨了算法在塑造平台市场中的作用。通过汇集市场研究和批判性算法研究的文献,本文确定了算法在 "影响 "市场中的四个关键特征:作为市场行为者、市场争夺的目标、边界对象和市场系统连接者。基于这些角色,本文提出了研究平台市场中算法 "激动 "的研究议程。
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引用次数: 0
Exploring nuances of liminality: Unbridled, oriented, and restrained liminality in cultural rituals 探索边缘性的细微差别:文化仪式中肆意、定向和克制的临界性
4区 管理学 Q2 BUSINESS Pub Date : 2024-08-21 DOI: 10.1177/14705931241275528
Damien Chaney, Christina Goulding
Numerous consumption experiences have been conceptualized as rituals, comprising pre-liminal, liminal, and post-liminal stages. While prior research has proposed interconnections between these stages, it has been limited in addressing nuanced variations within the liminal stage. Specifically, this study examines the interaction between the pre-liminal and liminal stages. Through a longitudinal and multi-sited approach, incorporating visual anthropology and participant interviews at rock music festivals, we demonstrate that consumers can undergo three types of liminality—unbridled, oriented, and restrained liminality—depending on their approach to preparation and anticipation. While some meticulously prepare for the festival experience, others embrace spontaneity. Similarly, while some eagerly anticipate the festival with positivity, others harbor negative expectations. This research contributes a nuanced understanding of liminality within diverse consumer trajectories.
许多消费体验都被概念化为仪式,包括前边缘阶段、边缘阶段和后边缘阶段。虽然先前的研究提出了这些阶段之间的相互联系,但在处理边缘阶段的细微变化方面却很有限。具体而言,本研究探讨了犯罪前阶段和犯罪边缘阶段之间的相互作用。通过一种纵向和多地点的方法,结合视觉人类学和摇滚音乐节上的参与者访谈,我们证明了消费者可以经历三种类型的边缘化--无约束的、定向的和克制的边缘化--取决于他们的准备和期待方式。有些人精心准备音乐节体验,有些人则随性而为。同样,有些人热切地期待着音乐节的到来,有些人则抱有消极的期望。这项研究有助于人们细致入微地理解不同消费者轨迹中的 "边缘性"。
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引用次数: 0
How platformisation shapes sports betting consumption practices and implications for harm 平台化如何塑造体育博彩消费行为及其对危害的影响
4区 管理学 Q2 BUSINESS Pub Date : 2024-08-14 DOI: 10.1177/14705931241270853
Hayden D Cahill, Ross Gordon, Lauren Gurrieri, Theresa Harada
In this paper, we explore how platformisation facilitates potentially harmful consumption practices of sports betting. Our research draws on ideas from the platformisation and social practice theory literature and features a netnographic study of a sports betting community of practice hosted on the English-language platform Reddit. We consider how platformisation shapes sports betting consumption practices, and the implications for consumers. Our findings demonstrate how platformisation facilitates harmful sports betting consumption practices by causing: (1) intrusion of these practices into work, time, and the consumption of sport; and (2) competitive intensification among and between consumers, against the gambling industry, and against consumers themselves. We discuss the implications from our research findings for platformisation theory, the platformisation of consumption practices, and sociocultural perspectives on gambling. Further, we offer suggestions for how policy and practice can ameliorate gambling harms that are facilitated through platformisation, and identify opportunities for further research.
在本文中,我们将探讨平台化是如何促进潜在有害的体育博彩消费行为的。我们的研究借鉴了平台化和社会实践理论文献中的观点,并对英语平台 Reddit 上的体育博彩实践社区进行了网络统计研究。我们考虑了平台化如何塑造体育博彩消费实践,以及对消费者的影响。我们的研究结果表明,平台化是如何通过以下方式助长有害的体育博彩消费行为的:(1)这些行为对工作、时间和体育消费的侵扰;(2)消费者之间、消费者与博彩业之间以及消费者自身之间的竞争加剧。我们将讨论我们的研究成果对平台化理论、消费行为平台化以及赌博的社会文化视角的影响。此外,我们还就政策和实践如何改善平台化带来的赌博危害提出了建议,并指出了进一步研究的机会。
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引用次数: 0
Coordination and compromise across competing economies of worth 在相互竞争的价值经济中进行协调和妥协
4区 管理学 Q2 BUSINESS Pub Date : 2024-08-12 DOI: 10.1177/14705931241272856
Ye (Nicole) Yang, Julie L Ozanne
This study examines how consumers coordinate temporary access of their private homes in a home swapping market in which different guiding principles compete. Drawing on the theory of justification, we find consumers strategically use objects to stabilise the different economies of worth that govern this access-based marketplace. Three economies of worth, domestic, civic, and market, are stabilised in homes signalling to visitors how to coordinate their use of the home. Moreover, consumers facilitate the coexistence of all three economies of worth by managing justifiable and object-led compromises. Our findings contribute to understanding that the peaceful coexistence of economies of worth occurs through stabilising objects that guide both coordination and compromises. Our findings extend the current explanations of why markets with plural institutional logics are often conflictual, fragile, and unstable. We also propose theoretical and managerial implications on the strategic use of objects to support a diverse but stable market.
本研究探讨了在一个不同指导原则相互竞争的房屋交换市场中,消费者如何协调其私人住宅的临时使用权。借鉴合理性理论,我们发现消费者战略性地使用物品来稳定不同的价值经济,这些价值经济支配着这个以使用为基础的市场。家庭、公民和市场这三种价值经济在住宅中得到了稳定,向来访者传递了如何协调使用住宅的信号。此外,消费者通过管理合理的、以对象为主导的妥协,促进了三种价值经济的共存。我们的研究结果有助于人们理解,价值经济的和平共处是通过稳定的物品来实现的,这些物品既能引导协调,也能引导妥协。我们的研究结果扩展了当前对具有多元制度逻辑的市场为何经常出现冲突、脆弱和不稳定的解释。我们还就如何战略性地使用客体来支持多样化但稳定的市场提出了理论和管理方面的启示。
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引用次数: 0
Navigating spirituality in vegan fashion consumption: Purification and transgression tolerance 素食时尚消费中的精神导航:净化与越轨容忍
4区 管理学 Q2 BUSINESS Pub Date : 2024-08-07 DOI: 10.1177/14705931241272873
Marian Makkar, Ye (Nicole) Yang, Rachel Lamarche-Beauchesne
This study examines how consumers navigate their spiritual needs for transcendence in everyday consumption. While extant literature shows that both spiritual utilities and tensions emerge in sacred consumption, we build on and extend this research by illuminating how consumers navigate sacralisation and problematise profane consumption objects and practices. We employed Mary Douglas’s pollution theory to examine how consumers navigate cultural meanings of purity and transgressions. Through a qualitative study of vegan fashion consumption, we found that consumers negotiate the meaning of purity to govern everyday consumption practices in ways that resemble characteristics of religious institutions (e.g. faith and doctrines). Vegan consumers tolerate consumption transgressions through practices and rituals to sustain their faith within what is regarded as a polluted marketplace. Our study contributes to a novel perspective on consumer spirituality in regulating sacred and secular consumption and moralising relationships with the material world.
本研究探讨了消费者如何在日常消费中引导他们对超越的精神需求。现有文献表明,神圣消费中既有精神效用,也有紧张关系,而我们则在此研究的基础上加以扩展,阐明消费者如何驾驭神圣化,并对亵渎性消费物品和做法提出质疑。我们采用玛丽-道格拉斯(Mary Douglas)的污染理论来研究消费者如何驾驭纯洁和越轨的文化含义。通过对素食主义者时尚消费的定性研究,我们发现消费者通过协商纯洁性的含义来管理日常消费行为,其方式类似于宗教机构的特征(如信仰和教义)。素食消费者通过实践和仪式来容忍消费越轨行为,从而在被视为污染的市场中维持他们的信仰。我们的研究为消费者的精神信仰提供了一个新的视角,它规范了神圣和世俗消费,并将消费者与物质世界的关系道德化。
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引用次数: 0
How temporal orientations trigger, nurture and sustain deep engagement with consumption practices 时间取向如何引发、培养和维持对消费实践的深度参与
4区 管理学 Q2 BUSINESS Pub Date : 2024-07-24 DOI: 10.1177/14705931241264535
Benjamin Rosenthal
Consumer researchers have provided empirical cases and theoretical accounts of the formation of ‘deep engagement’ with practices. Yet, this body of research has neglected Schatzki’s (2006, 2009 ) assertion that individuals differently engage with practices based on future expectations, past orientations and present experiences. This study investigates how different temporal orientations within teleoaffective structures affect the formation of deep engagement with consumption practices. It borrows from Schatzki’s (2006, 2009) ideas and from Thévenot’s (2001 , 2007) notion of regimes of engagement and its multiple temporal orientations to offer a theoretical account of how deep engagement with practices is formed amid consumers’ past, present and future temporal orientations regarding goals, projects, ends and affectivities. It proposes that three types of temporal orientations, which are labelled transformative, maintenance and envisioned-future, enmesh in the teleoaffective structure of practices, triggering, nurturing and sustaining deep engagement with practices.
消费者研究人员提供了关于 "深度参与 "实践形成的经验案例和理论阐述。然而,这些研究却忽视了沙茨基(2006 年、2009 年)的论断,即个人会根据未来预期、过去取向和当前经验,以不同方式参与实践。本研究探讨了远程情感结构中的不同时间取向如何影响深度参与消费实践的形成。它借鉴了 Schatzki(2006,2009)的观点和 Thévenot(2001,2007)的 "参与制度"(regimes of engagement)概念及其多重时间取向,对消费者在目标、项目、目的和情感方面的过去、现在和未来时间取向如何形成深度参与实践进行了理论阐述。它提出了三种类型的时间取向,分别被称为变革型、维持型和未来设想型,它们融入了实践的远程情感结构,引发、培养和维持了对实践的深度参与。
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引用次数: 0
Self-presentation and impression management: Understanding graphicon experience 自我展示和印象管理:了解图形图像体验
4区 管理学 Q2 BUSINESS Pub Date : 2024-05-10 DOI: 10.1177/14705931241253408
Hwanho Choi
Prior studies suggest that the primary function of graphicons, such as emoji and stickers, is to enable more effective digital communication between individuals. In a digitally interactive environment, graphicons are an important means of expressing and exchanging sentiments, emotions, and thoughts. However, there is little understanding of the use of graphicons in the context of social and cultural conditions and their effect on impression management. Through analysis of in-depth interview data, the present study identifies three strategic applications of graphicons: social necessity, pursuit of social propriety, and expression of authentic self. Our findings suggest that individuals utilize various tools in the digital space to facilitate impression management. Graphicons are specifically used to convey relational meanings, and their usage is strongly related to social and cultural contexts and norms.
先前的研究表明,表情符号和贴纸等图形符号的主要功能是促进个人之间更有效的数字交流。在数字互动环境中,图形符号是表达和交流情感、情绪和思想的重要手段。然而,人们对图形符号在社会和文化环境中的使用及其对印象管理的影响了解甚少。本研究通过对深度访谈数据的分析,确定了图形符号的三种战略应用:社会需要、追求社会礼仪和表达真实自我。我们的研究结果表明,个人利用数字空间中的各种工具来促进印象管理。图形符号专门用于传达关系意义,其使用与社会文化背景和规范密切相关。
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引用次数: 0
Service with(out) a smile: The reproduction of gendered consumer violence 微笑服务:性别消费暴力的再现
4区 管理学 Q2 BUSINESS Pub Date : 2024-05-08 DOI: 10.1177/14705931241249624
Anna Fyrberg Yngfalk, Markus Fellesson
This paper critically examines consumer violations of employees in the Nordic retail sector. In bringing these violations to light, we analyse how employees become subjectified by the ideals of consumer sovereignty, and how service work is discursively and practically aligned with the notion of the sovereign consumer. We demonstrate how the discourse of consumer sovereignty intersects with gendered service work and the expectations of feminine sexual availability, and how this alignment reproduces gender and power inequalities. Drawing on studies of consumer violence and misbehaviour and feminist research on service work, we argue that the patterns of subjugation and consumer abuse are intrinsically embedded both in the ideal of consumer sovereignty itself and in the strategies that employees use to constitute themselves within prevailing market and gender orders. The study provides a critical understanding of how consumer sovereignty operates in tandem with gender structures to form subjugating practices that both enable and normalise consumer violations.
本文以批判的眼光审视了北欧零售业对员工的消费侵权行为。在揭示这些侵权行为的过程中,我们分析了员工如何成为消费者主权理想的主体,以及服务工作如何在话语和实践上与消费者主权的概念相一致。我们展示了消费者主权的话语是如何与服务工作的性别化和对女性性可用性的期望相交织的,以及这种交织是如何再现性别和权力不平等的。借鉴对消费者暴力和不当行为的研究以及女权主义对服务工作的研究,我们认为,征服和虐待消费者的模式本质上既存在于消费者主权的理想本身,也存在于雇员在现行市场秩序和性别秩序中自我构成的策略中。这项研究提供了一种批判性的理解,即消费者主权是如何与性别结构共同作用,形成对消费者的压制性做法,使侵犯消费者的行为成为可能并正常化的。
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引用次数: 0
Marketing and the theatre of the absurd 市场营销与荒诞剧
4区 管理学 Q2 BUSINESS Pub Date : 2024-04-26 DOI: 10.1177/14705931241249020
Jonatan Södergren, Oscar Ahlberg, Mattias Hjelm
The scientific tradition in marketing research has alienated marketing practitioners from academics. As a counterpoint, we argue that theory from the humanities, especially theatre and drama studies, can provide meaningful insights into consumer culture. Inspired by the Theatre of the Absurd, we develop four absurd prompts present in consumer culture: menace, aphasia, parody, and frustration. Taken together, these prompts amount to an absurd condition, a hall of mirrors, in which consumers inevitably find themselves. While the market promises different ways out of this condition, through manners, speech, sincerity, and attainment, we argue that these promises remain empty, amounting only to absurd inversions leading to new halls of mirrors. Through the lens of the Theatre of the Absurd, we map such promises of inversions and their implications for marketing theory.
市场营销研究的科学传统使市场营销从业人员与学术界疏远。作为反驳,我们认为人文学科的理论,尤其是戏剧和戏剧研究,可以为消费文化提供有意义的见解。受 "荒诞剧 "的启发,我们提出了消费文化中的四个荒诞提示:威胁、失语、戏仿和挫折。综合来看,这些提示构成了一种荒诞的状态,即消费者不可避免地会发现自己身处镜中。虽然市场承诺通过礼仪、言谈、真诚和成就等不同方式来摆脱这种状况,但我们认为这些承诺仍然是空洞的,只相当于荒诞的颠倒,导致新的镜像大厅。通过荒诞剧的视角,我们描绘了这种反转承诺及其对市场营销理论的影响。
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引用次数: 0
Transcending paradigmatic schisms and building ontological bridges: How Russ Belk’s “extended self” became canonical consumer research 超越范式分裂,搭建本体论桥梁:拉斯-贝尔克的 "扩展自我 "如何成为消费者研究的典范
4区 管理学 Q2 BUSINESS Pub Date : 2024-04-16 DOI: 10.1177/14705931241245589
Craig J Thompson
This essay gives closer historical consideration to the unprecedented disciplinary impact of Belk’s (1988) conceptualization of the extended self. This canonical article initially appeared to be another flashpoint in the paradigmatic conflict between positivist and interpretivist consumer researchers. However, Belk’s portrayal of consumers as agentic actors who produce their own identities through a network of possessions and symbolic artefacts proved to be highly compatible with interdisciplinary trends toward a more holistic and socio-culturally situated understanding of consumer behavior. Accordingly, Belk’s “extended self” created an ontological bridge between interpretivist studies of consumers’ co-constituting relations to the socio-material world and consumer psychologists’ quest to expand their research interests beyond the study of rational decision making processes. While some marketing historians have suggested that the extended self’s seminal influence derives from its generative “vagueness,” I propose that its transformational effects on the broader field of consumer research trace to a genius of mythopoesis and a genius of timing. I then discuss how the logic of ontological reconfiguration, manifest in Belk’s conceptualization, can foster more synergistic and innovative inter-paradigmatic dialogues between consumer culture theory (CCT) and consumer psychology.
这篇文章对贝尔克(1988 年)关于扩展自我的概念化所产生的前所未有的学科影响进行了更深入的历史考量。这篇经典文章最初似乎是实证主义和解释主义消费者研究者之间范式冲突的另一个爆发点。然而,贝尔克将消费者描绘成通过财产和象征性手工艺品网络创造自身身份的行动者,这与跨学科趋势高度一致,即对消费者行为进行更全面、更符合社会文化背景的理解。因此,贝尔克的 "扩展的自我 "在解释主义研究消费者与社会物质世界的共构关系与消费者心理学家寻求将研究兴趣扩展到理性决策过程研究之外之间架起了一座本体论的桥梁。一些市场营销史学家认为,延伸自我的开创性影响来自于它的 "模糊性",而我则认为,延伸自我对消费者研究这一更广阔领域的变革性影响可追溯到一个天才的神话和一个天才的时机。然后,我将讨论贝尔克的概念化所体现的本体论重构逻辑如何促进消费者文化理论(CCT)与消费者心理学之间更加协同和创新的跨范式对话。
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引用次数: 0
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Marketing Theory
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