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Managerial coaching: a paradox-based view 管理教练:一种基于悖论的观点
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-25 DOI: 10.1108/lodj-07-2021-0326
Udayan Dhar
PurposeStudies on managerial coaching have documented the challenges and complexities involved. Therefore, this study aims to develop a conceptual framework to understand these challenges.Design/methodology/approachThis article uses the lens of paradox theory and intentional change theory to develop a conceptual framework to explain that managerial coaching is the source of emergent tensions.FindingsIn this study, four tensions that emerge in the socio-psychological response of the team member and their bi-directional impacts are described, namely, the tensions between change and continuity; autonomy and structure; short and long-term orientations; and authenticity and social influence.Originality/valueThe theory developed in this paper could help researchers design methodologically rigorous studies on managerial coaching effectiveness.
目的对管理教练的研究已经记录了其中的挑战和复杂性。因此,本研究旨在建立一个概念框架来理解这些挑战。设计/方法/方法本文使用悖论理论和有意变革理论的镜头来开发一个概念框架来解释管理教练是紧急紧张的来源。本研究描述了团队成员社会心理反应中出现的四种紧张关系及其双向影响,即变化与连续性之间的紧张关系;自主性和结构;短期和长期方向;真实性和社会影响力。原创性/价值本文提出的理论可以帮助研究人员设计方法上严谨的管理教练有效性研究。
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引用次数: 1
How servant leadership affects organizational citizenship behavior: the mediating roles of perceived procedural justice and trust 服务型领导如何影响组织公民行为:感知程序公正和信任的中介作用
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-24 DOI: 10.1108/lodj-04-2021-0146
Shaoping Qiu, L. Dooley
PurposeThe paper aimed (1) to examine the mediating effects of procedural justice perception and trust in leaders between servant leadership and customer-oriented organizational citizenship behavior and (2) to investigate the relationships between procedural justice perception and trust in leaders in the context of Chinese hotel industry.Design/methodology/approachThe paper opted for a quantitative study using online survey to collect data. Data screening was carried out to ensure all the data met the underlying statistical assumptions. This paper adopted structural equation modeling (SEM) to test the hypotheses.FindingsThe paper found that procedural justice perception and trust in leaders have a full mediating effect on the relationship between servant leadership and customer-oriented organizational citizenship behavior. Procedural justice perception was positively associated with trust in leaders.Originality/valueThe paper provided a framework to enhance the theoretical understanding of interconnectedness of servant-leadership-related variables. It filled a theoretical gap by proposing an integrative model that examined the relationships among the variables of interest.
目的:研究程序公正感知和领导者信任在服务型领导与顾客导向组织公民行为之间的中介作用;研究中国酒店业背景下程序公正感知与领导者信任之间的关系。设计/方法/方法本文采用在线调查的定量研究方法来收集数据。进行数据筛选以确保所有数据符合基本的统计假设。本文采用结构方程模型(SEM)对假设进行检验。研究发现,程序公正感知和领导者信任对服务型领导与顾客导向组织公民行为之间的关系具有充分的中介作用。程序公正感知与领导者信任正相关。本文提供了一个框架,以加强对仆人型领导相关变量相互关联性的理论认识。它提出了一个检验感兴趣的变量之间关系的综合模型,填补了理论空白。
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引用次数: 23
The mediating effect of moral courage in the relationship between virtuous leadership and moral voice 道德勇气在道德领导与道德话语关系中的中介作用
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-21 DOI: 10.1108/lodj-07-2021-0350
F. Alshehri, Mervat Elsaied
PurposeThe present study examines how virtuous leadership influences moral voice in organisations through moral courage as a mediating variable.Design/methodology/approachThe data were collected using a questionnaire survey of 376 employees and their immediate supervisors (289 employees and 87 supervisors), working in 11 firms of medical suppliers. The data were collected from employees and their immediate supervisors at two different phases and on separate questionnaires.FindingsThe results revealed that virtuous leadership has a positive and significant relationship with moral voice. Furthermore, the results showed that moral courage fully mediates the indirect relationship between virtuous leadership and moral voice.Originality/valueTo the best of the authors’ knowledge, this study is the first to address the relationship between virtuous leadership and moral voice. In addition, it is the first to explore the mediating mechanism in the relationship between virtuous leadership and moral voice through moral courage as a mediating variable.
目的本研究考察了道德领导力如何通过道德勇气作为中介变量来影响组织中的道德声音。设计/方法/方法通过对11家医疗供应商公司的376名员工及其直属主管(289名员工和87名主管)进行问卷调查收集数据。数据是从两个不同阶段的员工及其直接主管那里收集的,并通过单独的问卷进行调查。研究结果表明,道德领导力与道德话语权之间存在着积极而显著的关系。此外,研究结果表明,道德勇气完全中介了道德领导力与道德话语之间的间接关系。原创性/价值据作者所知,这项研究首次探讨了道德领导力和道德声音之间的关系。此外,通过道德勇气作为中介变量,首次探讨了道德领导力与道德话语权关系的中介机制。
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引用次数: 0
Organizational culture perceptions and change frequency: the moderating effect of members' hierarchical level in the organization 组织文化感知与变革频率:组织成员层级的调节作用
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-20 DOI: 10.1108/lodj-10-2021-0464
James Krauss, Adam J. Vanhove
PurposeDespite considerable conceptual interest in the relationship between organizational culture and various types of organizational change, empirical evidence regarding this relationship at different levels and types of change is surprisingly absent. This study examines whether organizational culture perceptions differ in frequently versus infrequently changing organizations, and whether this relationship is moderated by members' hierarchical level in the organization (i.e. staff, manager, executive).Design/methodology/approachStudy includes culture survey data for 904 staff, managers and executives from one frequently changing and two infrequently changing organizations in the education sector.FindingsResults show multiple non-monotonic organization-by-organizational level interaction effects on cultural style scores. In the frequently changing organization, executives report lower constructive cultural style scores and higher defensive cultural style scores than do managers and staff. In the infrequently changing organizations, executives, managers and staff report similar constructive and defensive style scores.Practical implicationsIn frequently changing organizations, leaders are more likely to be discontent with the status quo and continuously encourage change efforts, while lower level members' have considerable experience with change and are empowered to continuously create change. The result is systematic differences in culture perceptions across levels, but also an agile organization capable of pursuing opportunities to improve organizational performance.Originality/valueThe authors’ findings show that systematic differences in perceptions of cultural styles across organizational levels relate to organizational change frequency. This contrasts with existing literature emphasizing the importance of culture perceptions being pervasive throughout the organization.
尽管对组织文化和各种类型的组织变革之间的关系有相当大的概念兴趣,但令人惊讶的是,在不同层次和不同类型的变革中,关于这种关系的经验证据却很少。本研究考察了组织文化感知在频繁变化和不频繁变化的组织中是否存在差异,以及这种关系是否受到组织成员等级(即员工、经理、高管)的调节。设计/方法/方法研究包括对904名员工、经理和高管的文化调查数据,这些员工、经理和高管来自一个经常变化和两个不经常变化的教育部门组织。研究结果显示,组织层级间的多重非单调交互作用对文化风格得分有影响。在频繁变化的组织中,与经理和员工相比,高管报告的建设性文化风格得分较低,防御性文化风格得分较高。在变化不频繁的组织中,高管、经理和员工报告的建设性和防御性风格得分相似。在频繁变化的组织中,领导者更有可能对现状不满,并不断鼓励变革努力,而较低级别的成员有相当多的变革经验,并被授权不断创造变革。其结果是,不同层次的文化观念存在系统性差异,但同时敏捷组织也有能力寻求提高组织绩效的机会。作者的研究结果表明,跨组织层面对文化风格认知的系统性差异与组织变革频率有关。这与现有的文献形成对比,强调文化观念在整个组织中无处不在的重要性。
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引用次数: 2
My LMX standing with my leader as compared to my coworkers: conditional indirect effect of LMX social comparison 与同事相比,我与领导的LMX立场:LMX社会比较的条件间接效应
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-19 DOI: 10.1108/lodj-08-2020-0371
G. Afshan, Carolina Serrano-Archimi, Zubair Akram
PurposeThe paper examines the effect of relative leader-member exchange (LMX) on follower's in-role performance, citizenship behaviour and cynicism via relational identification. Moreover, LMXSC (LMXSC) moderates the direct and mediating relationship.Design/methodology/approachBased on multi-level (individual and group level) model, dyadic data were collected from 298 employees working under 47 group managers in the banking sector in Pakistan.FindingsThe multi-level moderated mediation model tested in Mplus and HLM software showed the full support for direct, mediating and moderating hypothesized relationships; however, the moderated mediation hypothesis was partially supported. It reveals that relative LMX standing of followers predicted in-role performance, organizational citizenship behaviour at an individual level (OCB-individual) and cynicism. Relational identification with the leader mediated the relationship. Moreover, at high LMXSC, the relationship between relative LMX and relational identification and consequently the outcomes were stronger.Originality/valueLMX has widely been studied at dyadic level, despite the suggested high and low LMX quality relationships that exist in a workgroup. This study not only investigates the role of relative LMX on employee performance through relational identification but also reports that subjective evaluation of LMXSC plays a major role in promoting employee performance.
目的通过关系识别,考察相对领导者-成员交换(LMX)对追随者角色内表现、公民行为和犬儒主义的影响。此外,LMXSC(LMXSC)调节直接和中介关系。设计/方法论/方法基于多层次(个人和群体层面)模型,从巴基斯坦银行业47名集团经理以下的298名员工中收集了二元数据;然而,适度中介假说得到了部分支持。研究表明,追随者的相对LMX地位预测了角色表现、个人层面的组织公民行为(OCB个人)和犬儒主义。与领导者的关系认同是这种关系的中介。此外,在高LMXSC时,相对LMX和关系识别之间的关系更强,因此结果也更强。尽管工作组中存在高和低LMX质量关系,但在二元水平上对原创性/价值LMX进行了广泛的研究。本研究不仅通过关系识别研究了相对LMX对员工绩效的影响,而且报告了LMXSC的主观评价在促进员工绩效方面发挥着重要作用。
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引用次数: 4
Paradoxical leadership as sensegiving: stimulating change-readiness and change-oriented performance 悖论式领导:激发变革准备和变革导向绩效
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-17 DOI: 10.1108/lodj-04-2021-0161
Jennifer L. Sparr, D. van Knippenberg, Eric Kearney
PurposeParadoxical leadership (PL) is an emerging perspective to understand how leaders help followers deal with paradoxical demands. Recently, the positive relationship between PL and follower performance was established. This paper builds on and extends this research by interpreting PL as sensegiving and developing theory about mediation in the relationship between PL and adaptive and proactive performance.Design/methodology/approachThe paper develops a new measure for PL as sensegiving and provides a test of the mediation model with data from two different sources and two measurement times in a German company.FindingsMultilevel mediation analysis (N = 154) supports the mediation model.Originality/valueThe paper presents sensegiving about paradox as a core element of PL, which informs the choice of change-readiness as mediator. This study also develops and validates a scale to measure PL in future research.
目的:矛盾领导(PL)是一个新兴的视角来理解领导者如何帮助下属处理矛盾的需求。最近,PL与追随者绩效之间的正相关关系被确立。本文在此研究的基础上进行了扩展,将学习绩效解释为感知赋予,并发展了学习绩效与适应性和主动性绩效之间关系的中介理论。设计/方法/方法本文开发了一种新的PL感知度量方法,并在一家德国公司使用来自两个不同来源和两次测量时间的数据对中介模型进行了测试。发现多层次中介分析(N = 154)支持中介模型。原创性/价值本文将悖论的意义赋予作为PL的核心元素,它为选择变革准备作为中介提供了信息。本研究还开发并验证了未来研究中衡量PL的量表。
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引用次数: 9
Effects of managerial coaching on employees' creative performance: cross-level moderating role of a climate for innovation 管理指导对员工创造性表现的影响:创新氛围的跨层次调节作用
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-11 DOI: 10.1108/lodj-03-2021-0132
Lixun Zheng, Yanfei Wang, Zisheng Guo, Yu Zhu
PurposeThe purpose of this paper is to examine the impact of managerial coaching (MC) on employee creative performance (CP) based on the knowledge transfer theory and the roles of creative process engagement (CPE) and climate for innovation (IC) in the relationship between MC and CP.Design/methodology/approachA moderated mediation model was developed and tested on a dyadic sample of 74 leaders and 292 employees working in South China firms.FindingsThe results show that CPE mediates the relationship between MC and CP and IC amplifies the indirect relationship between MC and CP via CPE.Originality/valueThis research contributes to the MC and innovation literature by clarifying the linking role of engagement in transferring MC into employees' CP from a knowledge transfer perspective and identifies the critical role of IC in effectuating the impact of MC on CP.
目的基于知识转移理论,探讨管理教练(MC)对员工创新绩效(CP)的影响,以及创新过程投入(CPE)和创新氛围(IC)在MC和CP之间的关系中的作用。设计/方法/途径构建了一个有调节的中介模型,并在华南地区74名企业领导者和292名员工的二元样本上进行了检验。研究结果表明,CPE在企业绩效与企业绩效之间起中介作用,而IC则通过CPE放大了企业绩效与企业绩效之间的间接关系。原创性/价值本研究从知识转移的角度阐明了敬业度在将创新意识转化为员工创新意识中的关联作用,并确定了创新意识在实现创新意识对创新意识的影响中的关键作用,从而为创新意识和创新文献做出了贡献。
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引用次数: 6
Ethical leadership, perceived leader–member ethical communication and organizational citizenship behavior: development and validation of a multilevel model 伦理型领导、感知型领导-成员伦理沟通与组织公民行为:多层次模型的建立与验证
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-11 DOI: 10.1108/lodj-07-2021-0356
Hassan Abu Bakar, Stacey L. Connaughton
PurposeThis study provides a systematic testing of ethical leadership and organizational citizenship behavior (OCB) by examining the underlying mechanisms of leader motivation language on ethics through which ethical leadership influences followers’ OCB at the team level.Design/methodology/approachA multilevel model was validated via with structural equation modeling (SEM) from hierarchical linear modeling (HLM) based on data collected in a Malaysian organization.FindingsThe perceived leader–member ethical communication at the team-level makes a unique contribution beyond the ethical leadership in explaining OCBs.Originality/valuePerceived leader–member ethical communication mediates the relationship between ethical leadership and OCB.
目的本研究通过考察领导者动机语言对伦理的影响机制,对伦理型领导对下属组织公民行为的影响机制,对伦理型领导与组织公民行为的关系进行系统检验。设计/方法/方法多层模型通过结构方程建模(SEM)从层次线性建模(HLM)基于马来西亚组织收集的数据进行验证。发现团队层面的领导-成员道德沟通在解释组织公民行为方面,除了道德领导之外,还做出了独特的贡献。创意/价值感知型领导-成员伦理沟通在伦理型领导与组织公民行为的关系中起中介作用。
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引用次数: 3
Great minds think alike: does leader-follower similarity in construal level of the work enhance leader-member exchange quality? 智者见智:领导和追随者在工作理解层面上的相似性是否能提高领导和成员的交流质量?
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-03 DOI: 10.1108/lodj-04-2021-0169
Sevgi Emirza, Alev Katrinli
PurposeThe purpose of this study is to investigate whether leader-follower similarity in construal level of the work, which indicates the degree of abstraction applied to mental representation of the work, influences the quality of interpersonal relationship at work.Design/methodology/approachFirst, an interview study was conducted to adapt the work-based construal-level (WBCL) scale. Then, a survey study was conducted for hypothesis testing. Data collected from 245 matched supervisor-subordinate dyads were analyzed using multi-level modeling.FindingsResults revealed that dyadic similarity in work-domain construal level is positively related to leader-member exchange (LMX) quality. As a leader and a follower become similar to each other in terms of mental representation (i.e. construal level) of work, they experience higher relationship quality.Originality/valueThis study enhances the current knowledge of the role of cognition and cognitive similarity in leadership processes.
目的本研究的目的是探讨工作解释水平上的领导-追随者相似性是否会影响工作人际关系的质量,这表明工作心理表征的抽象程度。设计/方法/方法首先,采用访谈研究来适应基于工作的识解水平(WBCL)量表。然后进行调查研究,进行假设检验。采用多层次模型对245对匹配的上下级配对数据进行分析。结果表明,工作领域解释水平的二元相似性与领导-成员交换(LMX)质量呈正相关。当领导者和追随者在工作的心理表征(即解释水平)上变得相似时,他们会体验到更高的关系质量。原创性/价值本研究增强了认知和认知相似性在领导过程中的作用的现有知识。
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引用次数: 2
Dual crossover mechanisms of benevolent supervision on followers' contextual performance and emotional exhaustion alleviation 慈善监督对追随者情境表现和情绪耗竭缓解的双重交叉机制
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2022-01-03 DOI: 10.1108/lodj-10-2020-0431
Y. Chuang, H. Chiang, Anmin Lin, Yung-Chih Lien
PurposeAdopting conservation of resources (COR) theory as a guiding framework, this study proposes that benevolent supervision (BS) is a feasible leadership style for building a positive resource gain process in subordinates' extra-role actions and reducing their exhaustion, and leader-member exchange (LMX) and positive affect (PA) serve as indirect crossover mechanisms.Design/methodology/approachSurveys were conducted at three-time points with four-week intervals. A total of 304 subordinates and 55 supervisors at a Taiwanese university participated in the surveys, and a multilevel model was used to test the hypotheses.FindingsThe results showed that prior BS (time 1) was positively associated with subordinates' subsequent LMX and PA (time 2). LMX mediated the relationship between BS and subsequent supervisor-rated contextual performance (time 3), and PA mediated the relationship between BS and subordinate-rated emotional exhaustion (time 3). In addition, supervisors' learning orientation positively moderated the relationship between BS and contextual performance via LMX, whereas supervisors' performance orientation negatively moderated this relationship.Practical implicationsThe results of the study encourage leaders to exhibit benevolence toward subordinates, increase subordinates' contextual performance and enhance personal feelings, thereby ultimately benefitting the organization.Originality/valueThis study reveals that BS is a source of resource investment in the process of subordinates' positive job (contextual performance) and personal (emotional exhaustion) resource gains through social exchange (LMX) and affective (PA) crossover mechanisms and that supervisors' goal inclinations impact this process.
目的以资源守恒(COR)理论为指导框架,提出善意监督(BS)是一种可行的领导方式,可以在下属的角色外行为中建立积极的资源获取过程,减少他们的耗竭,领导-成员交换(LMX)和积极影响(PA)是间接的交叉机制。设计/方法/方法每隔四周在三个时间点进行一次调查。台湾某大学共有304名下属和55名主管参与了调查,并采用多层次模型对假设进行了检验。结果表明,先前的BS(时间1)与下属随后的LMX和PA(时间2)呈正相关。LMX介导了BS与后续主管评定的情境表现之间的关系(时间3),PA介导了BS-下属评定的情绪衰竭之间的关系。此外,主管的学习取向通过LMX正向调节BS与情境绩效之间的关系,而主管的绩效取向则负向调节这种关系。实际含义研究结果鼓励领导者对下属表现出仁爱之心,提高下属的情境表现,增进个人感情,从而最终造福于组织。原创性/价值本研究表明,BS是下属通过社会交换(LMX)和情感(PA)交叉机制获得积极工作(情境表现)和个人(情绪衰竭)资源过程中的资源投资来源,主管的目标倾向影响这一过程。
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引用次数: 3
期刊
Leadership & Organization Development Journal
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