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The delivery of bad news: An integrative review and path forward 坏消息的传递:综合审查和前进道路
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1016/j.hrmr.2023.100971
Claudia C. Kitz , Laurie J. Barclay , Heiko Breitsohl

Managing the delivery of bad news is a crucial component of effective human resource management. However, the diversity of contexts in which this phenomenon has been studied has made it difficult to develop a consolidated theoretical and practical understanding of bad news delivery. Using an interdisciplinary integrative review (N = 685), we critically analyze how bad news delivery has been conceptualized as well as what interdisciplinary theoretical insights and practical guidance can be offered. Beyond identifying key challenges in the extant literature, we also provide a path forward by showcasing key opportunities, including how conceptualizing bad news delivery as a dialectic process that unfolds over time can further enhance theoretical insights and practical guidance for effectively managing bad news delivery in the workplace.

管理坏消息的传递是有效人力资源管理的关键组成部分。然而,研究这一现象的背景的多样性使得很难对坏消息传递形成统一的理论和实践理解。采用跨学科综合评价(N = 685),我们批判性地分析了坏消息传递是如何概念化的,以及可以提供哪些跨学科的理论见解和实践指导。除了识别现有文献中的关键挑战之外,我们还通过展示关键机会提供了前进的道路,包括如何将坏消息传递概念化为一个随着时间的推移而展开的辩证过程,从而进一步增强有效管理工作场所坏消息传递的理论见解和实践指导。
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引用次数: 1
HRM and disenfranchisement: Working beyond organizational boundaries to tackle societal barriers 人力资源管理和剥夺权利:超越组织界限,解决社会障碍
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1016/j.hrmr.2023.100965
Melissa L. Intindola , Christina L. Stamper

From a practical perspective, employers have the potential to serve as an important societal mechanism for tackling grand challenges like disenfranchisement because they wield significant financial, social, human, and political capital. We posit that they may also have an obligation to take positive action to help solve issues in the community in which they operate. One of the main ways in which employers interact with society is through the labor market, as represented by the human resource management (HRM) function. We believe that HRM has significant capacity for addressing disenfranchisement beyond the boundaries of the organization through both functional and normative policies and programs. Based on recent ethics-HRM scholarship, we go beyond the typical business case approach to present a moral argument based in utilitarian and universal theoretical perspectives for why employers should seek to mitigate the impact of George et al.'s (2016) four societal barriers that lead to disenfranchisement. We build a 2 × 3 matrix model based on HRM's societal support role (Podgorodnichenko, Edgar, & McAndrew, 2020), as well as pictorial models, that provides practical recommendations related to the HRM responsibility areas of staffing, compensation, and training and development designed to prevent disenfranchisement.

从实际的角度来看,雇主有潜力成为一个重要的社会机制,来应对像剥夺公民权这样的重大挑战,因为他们拥有重要的财政、社会、人力和政治资本。我们认为,他们可能也有义务采取积极行动,帮助解决他们所在社区的问题。雇主与社会互动的主要方式之一是通过劳动力市场,以人力资源管理(HRM)功能为代表。我们认为,人力资源管理通过功能性和规范性的政策和计划,在解决组织边界之外的权利剥夺问题方面具有重要的能力。基于最近的伦理学-人力资源管理奖学金,我们超越了典型的商业案例方法,提出了基于功利主义和普遍理论视角的道德论证,说明为什么雇主应该寻求减轻George等人(2016)导致剥夺公民权的四个社会障碍的影响。我们基于人力资源管理的社会支持作用建立了一个2 × 3矩阵模型(Podgorodnichenko, Edgar, &;McAndrew, 2020),以及图形模型,这些模型提供了与人力资源管理责任领域相关的实用建议,这些责任领域包括人员配置、薪酬、培训和发展,旨在防止剥夺公民权。
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引用次数: 1
Emotional intelligence and career-related outcomes: A meta-analysis 情商与职业相关结果:一项荟萃分析
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1016/j.hrmr.2023.100967
Thomas Pirsoul , Michaël Parmentier , Laurent Sovet , Frédéric Nils

The concept of emotional intelligence has spanned researchers' interest to a considerable extent over the last decades and is now considered as a critical resource that helps individuals to deal with career challenges. However, no empirical effort to integrate these studies has been carried out yet. The current research addresses this gap by proposing an integrated theoretical model and conducting a systematic review and meta-analysis of emotional intelligence and its associations with career-related outcomes. Out of a total of 150 independent samples from published and unpublished studies representing N = 50,894 participants, our random-effects meta-analysis showed that emotional intelligence was significantly related to career adaptability, career decision-making self-efficacy, entrepreneurial self-efficacy, salary, career commitment, career decision-making difficulties, career satisfaction, entrepreneurial intentions, and turnover intentions. However, no significant correlations were found with job search self-efficacy and self-perceived employability. Overall, our work conveys important theoretical contributions but also provides recommendations and an agenda for future research.

在过去的几十年里,情商的概念在很大程度上跨越了研究人员的兴趣,现在被认为是帮助个人应对职业挑战的关键资源。然而,目前还没有实证的努力来整合这些研究。目前的研究通过提出一个综合理论模型,并对情商及其与职业相关成果的关系进行系统回顾和元分析,解决了这一差距。在150个已发表和未发表研究的独立样本中,随机效应荟萃分析显示,情绪智力与职业适应性、职业决策自我效能、创业自我效能、薪酬、职业承诺、职业决策困难、职业满意度、创业意向和离职意向显著相关。而求职自我效能感与自我知觉就业能力之间无显著相关。总的来说,我们的工作传达了重要的理论贡献,但也为未来的研究提供了建议和议程。
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引用次数: 2
Working after incarceration: An integrative framework of pre- and post-hire experiences of formerly incarcerated individuals 监禁后的工作:一个综合框架前和雇用后的经验,前监禁的人
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1016/j.hrmr.2023.100966
D.C. De La Haye , Shanna R. Daniels , Aneika L. Simmons

In this paper, we review literature that examines employment outcomes for people with histories of incarceration. Previous research on formerly incarcerated individuals (FIIs) has highlighted almost exclusively the implications of the selection process and their stigmatization. The current paper provides insight on the experiences of FIIs navigating stigma during the job search process and while at work. Using 136 articles published from 2012 to 2022, we seek to offer a theoretical framework synthesizing and integrating research from several disciplines. First, we model the process of applying for and maintaining employment, from both the applicant's and employers' perspectives. Second, we identify key moderators at the individual and contextual level that influence FIIs' pre-and post-employment experiences. Third, we highlight significant knowledge gaps that are especially salient for human resource management scholars and propose future research directions. Finally, the paper concludes with a discussion of contributions to theory and research and practical implications.

在本文中,我们回顾了研究有监禁史的人的就业结果的文献。先前对曾经被监禁的个人(FIIs)的研究几乎完全强调了选择过程和他们的污名化的影响。目前的论文提供了在求职过程中和在工作中对国际金融机构导航耻辱的经验的见解。利用2012年至2022年发表的136篇文章,我们试图提供一个综合和整合多个学科研究的理论框架。首先,我们从申请人和雇主的角度对申请和维持就业的过程进行了建模。其次,我们确定了影响外国投资者就业前和就业后经历的个人和情境层面的关键调节因素。第三,我们强调了人力资源管理学者特别突出的重大知识缺口,并提出了未来的研究方向。最后,对本文的理论和研究贡献及现实意义进行了讨论。
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引用次数: 0
To the victor belong the spoils? A theoretical investigation of star employee hierarchies 战利品属于胜利者?明星员工等级制度的理论研究
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1016/j.hrmr.2023.100970
John T. Bush , Jinhee Moon

Star employees are characterized by their high-status position in organizations. Yet, important distinctions in stardom are likely to exist among stars within an organization. These distinctions, in turn, may have important implications for not only the organization but also the stars themselves. Examining star employees via a resource perspective, we integrate conservation of resources theory and the theory of self-control strength to examine the risks and benefits associated with different levels of stardom. In this work we introduce and investigate two unique star profiles identified as the “superstar” and the “understudy.” Specifically, we examine both the potentially unforeseen risks associated with superstar status and the unanticipated benefits associated with understudy status. We further consider how characteristics of stars and contextual factors may serve as important contingencies. Given the extent to which stars guide organizational success and the intention of many employees to reach various levels of stardom, this work has important theoretical and practical implications.

明星员工的特点是他们在组织中的地位很高。然而,一个组织内的明星之间很可能存在重要的明星差异。这些区别,反过来,可能不仅对组织,而且对明星本身都有重要的影响。我们从资源的角度考察明星员工,将资源保护理论和自我控制强度理论结合起来,考察不同程度的明星效应带来的风险和收益。在这项工作中,我们介绍并研究了两种独特的明星形象,即“超级巨星”和“替补”。具体来说,我们研究了超级明星身份相关的潜在不可预见的风险和替补身份相关的不可预见的利益。我们进一步考虑恒星的特征和背景因素如何作为重要的偶然性。考虑到明星引导组织成功的程度,以及许多员工达到不同级别明星的意图,这项工作具有重要的理论和实践意义。
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引用次数: 0
The half-life of knowledge and strategic human capital 知识的半衰期与战略性人力资本
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-28 DOI: 10.1016/j.hrmr.2023.100989
Eirik Sjåholm Knudsen, Lasse B. Lien

The strategic human capital literature has largely overlooked the fact that knowledge stocks depreciate and that the speed of depreciation varies across settings and over time. We argue that the value of knowledge has a half-life and that numerous core predictions from the conventional human capital analysis change as the half-life shortens. This applies to the ability to extract rents from human capital, employee mobility patterns, employees' disincentive to invest in firm-specific human capital, and more. We also show that, at the limit, a sufficiently rapid rate of knowledge depreciation eliminates the importance of the distinction between general and firm-specific human capital for appropriation and employee mobility.

战略人力资本文献在很大程度上忽视了这样一个事实,即知识储备会贬值,而且贬值的速度会因环境和时间而异。我们认为,知识的价值有一个半衰期,传统人力资本分析的许多核心预测随着半衰期的缩短而改变。这适用于从人力资本中提取租金的能力、员工流动模式、员工不愿投资于公司特定的人力资本等等。我们还表明,在极限情况下,足够快的知识贬值速度消除了一般人力资本和企业特定人力资本之间的区别对拨款和员工流动性的重要性。
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引用次数: 0
Addressing social-business tensions in hybridized nonprofit organizations: The contribution of strategic human resource management 解决混合型非营利组织中社会与企业的紧张关系:战略人力资源管理的贡献
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-10 DOI: 10.1016/j.hrmr.2023.100987
Anja Belte , Hans-Gerd Ridder , Alina M. Baluch

Nonprofit hybridization represents the adaptive response to a turbulent external and internal environment leading to tensions between contradictory goals (e.g. social and business goals). Although research has provided insights into the strategies for addressing the tensions stemming from hybridization, it has paid less attention to how strategic human resource management (SHRM) may play a role in managing these social-business tensions. Given the increasing complexity nonprofit organizations (NPOs) face, this hybrid context presents a valuable opportunity to examine the concept of SHRM “fit” in terms of different stakeholder demands, diverse and competing goals and resulting tensions. This article aims to conceptualize and contextualize SHRM fit in hybridized NPOs to gain a better understanding of how organizations can orientate their systems and practices to manage competing demands stemming from hybridization. Hereby, we use SHRM fit to illustrate the opportunities for and limitations on practice within a hybrid context. Bringing the nonprofit and hybrid literature together, we develop a typology of nonprofit hybridization that distinguishes NPOs according to their financial and social orientation and specify the tensions and management approaches that dominate these types. Drawing on the concept of SHRM fit, we advance a framework and propositions on how the management approaches in each of the types result in different configurations of vertical and horizontal fit that address social-business tensions. Hereby we extend current debates in the hybridization literature on tensions between opposing goals and research on SHRM approaches in NPOs and contribute to a theoretically-informed understanding of the implications of tension management approaches in variants of hybrid organizations.

非营利性混合代表了对动荡的外部和内部环境的适应性反应,导致矛盾的目标(例如社会目标和商业目标)之间的紧张关系。虽然研究已经提供了解决由杂交产生的紧张关系的策略的见解,但它很少关注战略人力资源管理(SHRM)如何在管理这些社会企业紧张关系中发挥作用。鉴于非营利组织(NPOs)面临的日益复杂的情况,这种混合背景提供了一个宝贵的机会,可以从不同利益相关者的需求、多样化和竞争性目标以及由此产生的紧张关系的角度来检验人力资源管理“适合”的概念。本文旨在概念化和背景化人力资源管理与混合非营利组织的契合,以更好地理解组织如何定位他们的系统和实践,以管理来自混合的竞争需求。因此,我们使用SHRM来说明在混合环境中实践的机会和限制。将非营利和混合文献结合在一起,我们开发了非营利混合类型,根据其财务和社会取向区分非营利组织,并详细说明了主导这些类型的紧张关系和管理方法。根据人力资源管理契合度的概念,我们提出了一个框架和命题,说明每种类型的管理方法如何导致不同的垂直和水平契合度配置,从而解决社会与企业之间的紧张关系。在此,我们扩展了当前关于对立目标之间紧张关系的混合文献中的争论,以及对非营利组织中人力资源管理方法的研究,并有助于从理论上了解混合组织变体中紧张管理方法的含义。
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引用次数: 2
Understanding the adoption and institutionalization of workforce analytics: A systematic literature review and research agenda 了解劳动力分析的采用和制度化:系统的文献综述和研究议程
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-10 DOI: 10.1016/j.hrmr.2023.100985
Patrick Coolen , Sjoerd van den Heuvel , Karina Van De Voorde , Jaap Paauwe

Data analytics plays a crucial role in enhancing organizational decision-making. Various organizational disciplines have already embraced data analytics. However, human resources management is lagging in data-driven decision-making and, specifically, workforce analytics. Although an increasing number of studies explore the diffusion of workforce analytics, our understanding of why organizations decide to adopt workforce analytics and how organizations further institutionalize workforce analytics remains limited. Taking an HRM innovation and contextualized perspective, this systematic literature review aims to provide in-depth knowledge on factors driving workforce analytics adoption and institutionalization. The results, including relevant learnings from business analytics research, show the importance of competitive, institutional, heritage mechanisms, key decision-makers and actors, and HRM fit-related factors in the diffusion process. Based on the results of this review, various avenues for future research are presented. Additionally, insights from this literature review can help decision-makers allocate their scarce resources effectively and efficiently to cultivate workforce analytics as an organizational practice.

数据分析在提高组织决策方面起着至关重要的作用。各种组织学科已经接受了数据分析。然而,人力资源管理在数据驱动的决策,特别是劳动力分析方面落后。尽管越来越多的研究探索劳动力分析的扩散,但我们对组织为什么决定采用劳动力分析以及组织如何进一步将劳动力分析制度化的理解仍然有限。从人力资源管理创新和情境化的角度来看,这一系统的文献综述旨在深入了解推动劳动力分析采用和制度化的因素。结果,包括商业分析研究的相关知识,显示了竞争、制度、传统机制、关键决策者和行动者以及人力资源管理适合相关因素在扩散过程中的重要性。在此综述的基础上,提出了未来研究的各种途径。此外,本文献综述的见解可以帮助决策者有效地分配稀缺资源,以培养劳动力分析作为组织实践。
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引用次数: 0
Feedback orientation: A meta-analysis 反馈导向:元分析
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-08 DOI: 10.1016/j.hrmr.2023.100986
Ian M. Katz , Caroline M. Moughan , Cort W. Rudolph

Feedback orientation reflects an individual difference in one's receptivity to feedback. We present the results of a meta-analysis of the feedback orientation literature. Based on k = 46 independent samples, representing n = 12,478 workers, meta-analytic results suggest that feedback orientation is positively related to learning goal orientation (rc = 0.39), job satisfaction (rc = 0.33), work performance (rc = 0.35), and feedback seeking (rc = 0.43). Meta-analytic regression and dominance analysis was used to tease apart how related informal feedback constructs (i.e., feedback seeking, feedback environment, & feedback orientation) aid in the prediction of outcomes, above and beyond two established predictors of job attitudes and work performance: role clarity and leader-member exchange. We also present an interactive exploratory data analysis tool to aid in developing future research questions regarding the connection between informal feedback constructs and work outcomes.

反馈取向反映了一个人在接受反馈方面的个体差异。我们提出了反馈导向文献的荟萃分析结果。基于k = 46个独立样本,代表n = 12,478名员工,meta分析结果表明,反馈取向与学习目标取向(rc = 0.39)、工作满意度(rc = 0.33)、工作绩效(rc = 0.35)和反馈寻求(rc = 0.43)呈正相关。采用元分析回归和优势分析来梳理相关的非正式反馈结构(即反馈寻求,反馈环境,&反馈导向)有助于预测结果,超过了两个既定的预测工作态度和工作绩效的因素:角色清晰度和领导-成员交换。我们还提出了一个交互式探索性数据分析工具,以帮助开发关于非正式反馈结构与工作结果之间关系的未来研究问题。
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引用次数: 0
The roles of the HR function: A systematic review of tensions, continuity and change 人力资源职能的角色:对紧张、连续性和变化的系统回顾
IF 11.4 1区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-28 DOI: 10.1016/j.hrmr.2023.100984
Charles Cayrat, Peter Boxall

This paper provides a comprehensive review of continuity and change in the roles associated with the HR function and the tensions they entail, systematically covering over 50 years of research. It reveals that the normative models of HR roles, including the influential work of Ulrich (e.g., 1997), have stimulated greater interest in studying HR roles than the sociological studies conducted by the field’s pioneers. In terms of change, many HR specialists have sought to make a transition, through various means, towards a greater strategic role in organisations. The extent to which they have navigated this transition successfully has been influenced by complex, multi-level contingencies and by the varying interpretations and responses of the stakeholders involved in HRM. The literature analysis shows that the historical tensions associated with the HR function remain a defining continuity. As the paradox perspective suggests, they are lived with or adjusted to, with varying degrees of success. In contrast to the dichotomous view of HR roles that assumes a trade-off between strategic and operational roles, the review provides evidence of synergy or complementarity between them. This more integrative view of HR roles is clearly important for the pursuit of greater mutuality in the employment relationship, something that is often strongly valued by HR specialists. The paper includes recommendations for future research to develop the theories and the research process on HR roles and practical implications.

本文全面回顾了与人力资源职能相关的角色的连续性和变化,以及它们所带来的紧张关系,系统地涵盖了50多年的研究。它揭示了人力资源角色的规范模型,包括Ulrich的有影响力的工作(例如,1997),比该领域先驱进行的社会学研究更激发了人们对人力资源角色研究的兴趣。在变革方面,许多人力资源专家都试图通过各种手段实现转型,在组织中扮演更重要的战略角色。他们成功驾驭这种转变的程度受到复杂的、多层次的偶发事件以及人力资源管理中涉众的不同解释和反应的影响。文献分析表明,与人力资源职能相关的历史紧张关系仍然具有决定性的连续性。正如悖论观点所表明的那样,他们以不同程度的成功生活或适应。人力资源角色的二分观点假定战略角色和运营角色之间存在权衡,与此相反,该综述提供了两者之间协同或互补的证据。这种对人力资源角色的更综合的看法对于在雇佣关系中追求更大的互惠性显然很重要,这通常是人力资源专家所强烈重视的。本文对未来的研究提出了建议,以发展人力资源角色的理论和研究过程及其实践意义。
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引用次数: 0
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Human Resource Management Review
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