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Citizenship ambivalence: Its nature, causes and consequences 公民矛盾心理:其性质、原因和后果
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-12-01 DOI: 10.1016/j.hrmr.2022.100896
Thomas K. Kelemen , William H. Turnley , Diane M. Bergeron , Kylie Rochford , Jessi Hinz

Early research on organizational citizenship behavior (OCB) indicated that such actions were beneficial to organizations and employees. In contrast, more recent work has suggested that there are also some negative consequences associated with these behaviors as well. However, research has yet to examine how employees who recognize both positive and negative aspects of OCB navigate this reality. To better understand this phenomenon, we define a new construct, citizenship ambivalence, which occurs when employees feel torn as to whether they should engage in or refrain from engaging in a specific act of OCB. We discuss the likely sources of citizenship ambivalence and employee responses to citizenship ambivalence, focusing particular attention on how citizenship ambivalence relates to the quantity of OCB performed, the quality of OCB performed, and citizenship fatigue. After discussing the causes and consequences of citizenship ambivalence, we conclude with a discussion of the implications for human resource management and directions for future research.

早期对组织公民行为的研究表明,组织公民行为对组织和员工都是有益的。相比之下,最近的研究表明,这些行为也会带来一些负面后果。然而,研究还没有考察那些既认识到组织公民行为的积极方面又认识到其消极方面的员工是如何应对这一现实的。为了更好地理解这一现象,我们定义了一个新的概念——公民矛盾心理(citizenship ambivalence),它发生在员工对自己是否应该参与或不参与某一特定的组织公民行为感到纠结的时候。我们讨论了公民矛盾心理的可能来源和员工对公民矛盾心理的反应,特别关注公民矛盾心理与公民组织行为的数量、公民组织行为的质量和公民疲劳之间的关系。在讨论了公民矛盾心理的原因和后果之后,我们最后讨论了对人力资源管理的影响和未来研究的方向。
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引用次数: 1
Finding human nature coherence in theoretical narratives: A heuristics approach and a leadership illustration 在理论叙述中寻找人性的连贯性:一种启发式方法和领导力的例证
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-12-01 DOI: 10.1016/j.hrmr.2022.100897
Kumar Alok

Overlooking the explanatory consequences of human nature assumptions (models of people) may compromise the internal coherence of leadership theories that use two or more models of people. However, judging the internal coherence of theories based on their human nature assumptions can be challenging, partly due to the complexity of human nature. I attempt to reduce the complexity by proposing human nature as heuristics that provide explanatory leverage to theoretical narratives. The other part of the challenge lies in the near absence of appropriate conceptual tools for straightforward comparisons of human nature assumptions. To tackle this challenge, I propose a typology of human nature heuristics and illustrate its usefulness in judging the internal coherence of multiple leadership theories. The human nature heuristics typology can also provide a conceptual framework for integrating leadership and human resource management literature.

忽视人性假设(人的模型)的解释后果可能会损害使用两种或更多的人的模型的领导理论的内部一致性。然而,基于人性假设来判断理论的内在一致性是具有挑战性的,部分原因是人性的复杂性。我试图通过提出人性为理论叙述提供解释性杠杆的启发式来降低复杂性。挑战的另一部分在于几乎没有适当的概念工具来直接比较人性假设。为了应对这一挑战,我提出了一种人性启发的类型,并说明了它在判断多种领导理论的内部一致性方面的有用性。人性启发式类型学也可以为整合领导力和人力资源管理文献提供一个概念框架。
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引用次数: 1
Neglected under the law: A typology of stigmatization and effective employment protections 被法律忽视:污名化和有效就业保护的类型
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-12-01 DOI: 10.1016/j.hrmr.2021.100873
Andrew F. Johnson , Katherine J. Roberto , Stephanie L. Black , Faiz Ahamad

Some groups more commonly experience negative effects from biases in the workplace than others, in part, from a lack of universal anti-discrimination protections. While strong protections exist for some groups, others are often left to rely on a patchwork of legal protections and corporate policies to guard against bias. This article draws from social identity, stigmatization, and intersectionality theories to bring attention to susceptible classes, or those individuals who are stigmatized by society but not effectively shielded against discrimination by workplace protections. This article advances the Employment Protections and Stigmatization Classification Model typology. This model provides categorization based on the level of stigmatization individuals face and the degree to which employment protections provided by various entities are effective in reducing workplace bias and discrimination. Further, it allows for consideration and comparison of stigmatized groups across time, jurisdictions, and organizations. Three stigmatized classes are offered as examples to advance further understanding of the model.

一些群体比其他群体更容易受到工作场所偏见的负面影响,部分原因是缺乏普遍的反歧视保护措施。虽然对一些群体有强有力的保护,但其他群体往往只能依靠法律保护和公司政策的拼凑来防止偏见。本文从社会认同、污名化和交叉性理论出发,关注易受影响的阶层,或那些被社会污名化但没有有效保护免受工作场所歧视的个人。本文提出了就业保护与污名化分类模型的类型学。该模型根据个人面临的污名化程度和各种实体提供的就业保护在减少工作场所偏见和歧视方面的有效程度进行分类。此外,它允许考虑和比较不同时间、司法管辖区和组织的污名化群体。本文提供了三个被污名化的阶级作为例子,以促进对该模型的进一步理解。
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引用次数: 3
Coping with dirty work: A meta-synthesis from a resource perspective 处理棘手的工作:从资源的角度进行元综合
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-12-01 DOI: 10.1016/j.hrmr.2021.100861
Prakriti Soral , Surya Prakash Pati , Sanjay Kumar Singh , Fang Lee Cooke

There is now a substantial body of literature on the coping strategies used by workers employed in stigmatized dirty work. However, there is insufficient knowledge about what resources they use while employing these strategies, what factors impact resource availability and utilization for coping, and how the utilization of resources leads to differential coping. Our study fills these gaps. First, using meta-synthesis of 39 qualitative studies, we consolidate the resources these workers use to cope into six categories. Second, the study discusses what factors impact resource availability and utilization by proposing the role of occupational prestige as a determining factor. Third, borrowing from conservation of resources theory and self-affirmation theory, this study proposes resources as facilitators of self-affirmations leading to differential coping. Finally, we propose a conceptual framework along with propositions depicting how dissonance, caused by inconsistency in self-integrity, leads to the use of various resources for differential coping.

现在有大量的文献研究从事污名化肮脏工作的工人所使用的应对策略。然而,他们在使用这些策略时使用了哪些资源,哪些因素影响资源的可用性和利用,以及资源的利用如何导致差异应对,这些方面的知识还不够充分。我们的研究填补了这些空白。首先,通过对39项定性研究的综合分析,我们将这些员工用于应对的资源整合为六类。其次,通过提出职业声望是影响资源可得性和利用的决定性因素,探讨了影响资源可得性和利用的因素。第三,借鉴资源保护理论和自我肯定理论,提出资源作为自我肯定的促进因素导致差异应对。最后,我们提出了一个概念框架,以及描述由自我完整性不一致引起的失调如何导致使用各种资源进行差异应对的命题。
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引用次数: 12
An HRM perspective on workplace commitment: Reconnecting in concept, measurement and methodology 职场承诺的人力资源管理视角:概念、测量和方法的重新连接
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-12-01 DOI: 10.1016/j.hrmr.2021.100891
Yvonne G.T. van Rossenberg , David Cross , Juani Swart

Workplace commitment is viewed as an important mechanism connecting HRM practices with organizational outcomes, including performance. For this reason, commitment has emerged as one of the most significant and voluminous areas in HRM studies. Yet some of the key advances in the wider field of commitment have not been incorporate in studies of commitment in the HRM field. This is problematic as the body of work on commitment may develop separately from HRM research, wherein which the construct is so central. We seek to rectify this disconnected development through a systematic literature review which is targeted on three key threads, i.e., (1) definition and conceptual meaning, (2) multiple targets of commitment, and (3) the dynamics of commitment. These three threads are then connected to measurement and methodology, together providing the basis for a ‘toolkit’ for future research on commitment in HRM studies. Our review advances the field of commitment research in HRM by providing much needed conceptual, theoretical and methodological clarification, and by providing ways of bridging the gap and stimulating further research in this area.

工作场所承诺被视为连接人力资源管理实践与组织成果(包括绩效)的重要机制。因此,承诺已成为人力资源管理研究中最重要和最广泛的领域之一。然而,在更广泛的承诺领域的一些关键进展尚未纳入人力资源管理领域的承诺研究。这是有问题的,因为关于承诺的工作主体可能与人力资源管理研究分开发展,而人力资源管理研究的结构是如此重要。我们试图通过系统的文献综述来纠正这种脱节的发展,该综述针对三个关键线索,即(1)定义和概念意义,(2)承诺的多个目标,以及(3)承诺的动态。然后将这三个线程连接到测量和方法,共同为人力资源管理研究中承诺的未来研究提供“工具包”的基础。我们的综述通过提供急需的概念、理论和方法上的澄清,并通过提供弥合差距和刺激该领域进一步研究的方法,推进了人力资源管理承诺研究领域。
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引用次数: 0
A conservation of resources approach to inter-role career transitions 角色间职业转变的资源保护方法
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-09-01 DOI: 10.1016/j.hrmr.2021.100852
Sherry E. Sullivan , Akram Al Ariss

Increased globalization and rapid technological advances have greatly affected how careers are enacted. Many of today's workers are transitioning across the boundaries of occupations, organizations, and countries more frequently than previous generations of workers. Despite these great changes in the contemporary workplace, relatively little recent academic consideration has been devoted to the career transition (CT) construct or the commonalities in the decision-making process used by individuals to determine whether to make a CT. Given the many significant changes that have affected careers over the last several decades, the purpose of this paper is to offer a contemporary typology of CTs, a theory-driven model of the voluntary inter-role CT decision-making process, and propositions for future research. The proposed typology and model should also help people make better decisions about CTs.

日益增长的全球化和快速的技术进步极大地影响了职业生涯的制定方式。今天的许多工人比前几代工人更频繁地跨越职业、组织和国家的界限。尽管当代工作场所发生了这些巨大的变化,但最近学术界对职业转型(CT)结构或个人决定是否进行职业转型的决策过程中的共性的研究相对较少。鉴于过去几十年来影响职业生涯的许多重大变化,本文的目的是提供一个当代CT类型,一个自愿角色间CT决策过程的理论驱动模型,并为未来的研究提出建议。提出的类型学和模型也应该帮助人们对ct做出更好的决定。
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引用次数: 6
From curse to cure of workplace ostracism: A systematic review and future research agenda 从诅咒到治愈职场排斥:系统回顾和未来研究议程
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-09-01 DOI: 10.1016/j.hrmr.2021.100836
Nupur Sharma, Rajib Lochan Dhar

Workplace ostracism is mistreatment in disguise that has spread its roots deep into organizations. This research has a threefold purpose. Firstly, to shed light on its seriousness by highlighting its personal, relational, and organizational impacts. Secondly, to identify buffering mechanisms that nullify its damaging impacts. Finally, to offer novel avenues for future research. The systematic review of 89 articles reveals workplace ostracism causes significant damages to employees, their personal and professional relationships, and organizations. It also reveals that employees' traits, abilities, skills, psychological states, job-related factors, support, culture, and religiousness cushion against ostracism's adverse impacts. Perhaps this is the first review that highlights workplace ostracism's relational impacts and systematically and comprehensively summarizes its buffering mechanisms as the cure to its curse. This review identifies literature gaps and proposes a future research framework and other future research directions for scholars to address them. It concludes with a discussion of practical implications.

职场排斥是一种变相的虐待,已经深深扎根于组织内部。这项研究有三个目的。首先,通过强调其对个人、关系和组织的影响来阐明其严重性。其次,确定消除其破坏性影响的缓冲机制。最后,为今后的研究提供新的途径。对89篇文章的系统回顾显示,职场排斥会对员工、他们的个人和职业关系以及组织造成重大损害。研究还发现,员工的特质、能力、技能、心理状态、工作相关因素、支持、文化和宗教信仰对排斥的不利影响有缓冲作用。也许这是第一篇强调职场排斥对人际关系影响的综述,并系统、全面地总结了它的缓冲机制,以此来治愈它的诅咒。本综述明确了文献空白,并提出了未来的研究框架和其他未来的研究方向,供学者们解决这些空白。最后对实际意义进行了讨论。
{"title":"From curse to cure of workplace ostracism: A systematic review and future research agenda","authors":"Nupur Sharma,&nbsp;Rajib Lochan Dhar","doi":"10.1016/j.hrmr.2021.100836","DOIUrl":"10.1016/j.hrmr.2021.100836","url":null,"abstract":"<div><p>Workplace ostracism is mistreatment in disguise that has spread its roots deep into organizations. This research has a threefold purpose. Firstly, to shed light on its seriousness by highlighting its personal, relational, and organizational impacts. Secondly, to identify buffering mechanisms that nullify its damaging impacts. Finally, to offer novel avenues for future research. The systematic review of 89 articles reveals workplace ostracism causes significant damages to employees, their personal and professional relationships, and organizations. It also reveals that employees' traits, abilities, skills, psychological states, job-related factors, support, culture, and religiousness cushion against ostracism's adverse impacts. Perhaps this is the first review that highlights workplace ostracism's relational impacts and systematically and comprehensively summarizes its buffering mechanisms as the cure to its curse. This review identifies literature gaps and proposes a future research framework and other future research directions for scholars to address them. It concludes with a discussion of practical implications.</p></div>","PeriodicalId":48145,"journal":{"name":"Human Resource Management Review","volume":null,"pages":null},"PeriodicalIF":11.4,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.hrmr.2021.100836","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41334633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 30
Increasing perceived work meaningfulness by implementing psychological need-satisfying performance management practices 通过实施心理需求满足绩效管理实践,提高工作的感知意义
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-09-01 DOI: 10.1016/j.hrmr.2020.100792
Eva Kubiak

To further investigate the relationship between human resource practices and organizational performance, research suggests focusing on psychological employee outcomes. In this paper, it is proposed that the positive psychological concept of work meaningfulness constitutes a mediator between human resource practices and performance which is worth investigating. The author argues that performance management practices can potentially lead to an increase in employees' perceived work meaningfulness, if they focus on satisfying the three psychological needs for competence, autonomy, and relatedness. Based on findings from research focusing on performance management trends, goal setting, performance appraisal, performance feedback, and self-determination theory, the paper suggests a new perspective on how to incorporate concepts rooted in the science of positive psychology in performance management practices to contribute to positive workplace outcomes such as well-being and performance.

为了进一步研究人力资源实践与组织绩效之间的关系,研究建议关注员工的心理结果。本文提出工作意义的积极心理学概念是人力资源实践与绩效之间的中介,值得研究。作者认为,如果绩效管理实践专注于满足胜任力、自主性和相关性这三种心理需求,那么绩效管理实践可能会增加员工对工作意义的感知。基于对绩效管理趋势、目标设定、绩效评估、绩效反馈和自我决定理论的研究结果,本文提出了一个新的视角,即如何将积极心理学的概念融入绩效管理实践中,以促进积极的工作场所成果,如幸福感和绩效。
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引用次数: 21
From personal wellbeing to relationships: A systematic review on the impact of mindfulness interventions and practices on leaders 从个人幸福到人际关系:正念干预和实践对领导者影响的系统综述
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-09-01 DOI: 10.1016/j.hrmr.2021.100837
Laura Ilona Urrila

This study provides a systematic review of prior empirical research on the impact of mindfulness interventions and practices on leaders. The aim is to integrate existing knowledge and identify future research needs. Mindfulness as a leader-specific practice is defined and discussed to provide conceptual clarity and to highlight the importance of understanding the phenomenon and its value in the context of leadership and individual leader development. A conceptual framework is presented which synthesizes findings from prior works and shows that leaders' mindfulness practices affect various developmental outcomes viewed as important for leaders and leadership. A comprehensive future research agenda for theoretical and empirical advancement is proposed that recommends looking beyond the essential wellbeing and work productivity outcomes and exploring the transformative outcomes of mindfulness interventions and practices related to leaders' relationships and inner growth that involve enhanced self-awareness and social/contextual awareness.

本研究对以往关于正念干预和实践对领导者影响的实证研究进行了系统回顾。其目的是整合现有知识并确定未来的研究需求。正念作为一种领导者特有的实践被定义和讨论,以提供概念上的清晰度,并强调理解这一现象及其在领导力和个人领导者发展背景下的价值的重要性。本文提出了一个概念框架,它综合了前人的研究成果,并表明领导者的正念练习会影响对领导者和领导力很重要的各种发展结果。提出了一个全面的未来理论和实证研究议程,建议超越基本的幸福感和工作效率结果,探索与领导者关系和内在成长相关的正念干预和实践的变革性结果,包括增强自我意识和社会/情境意识。
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引用次数: 20
Caring human resources management and employee engagement 关怀人力资源管理和员工敬业度
IF 11.4 1区 管理学 Q1 Psychology Pub Date : 2022-09-01 DOI: 10.1016/j.hrmr.2021.100835
Alan M. Saks

Research on employee engagement has demonstrated that human resource management (HRM) practices and systems are positively related to employee engagement. However, it is not clear what HRM practices or system of practices is most important for employee engagement or the theoretical mechanisms that intervene and explain the link between HRM and employee engagement. In this paper, I provide answers to these two important questions by developing a model of caring HRM and employee engagement based on the engagement, organizational climate, and strategic HRM literatures. The model indicates that a system of caring HRM practices (job design, training and development, flexible work arrangements, work-life balance, participation in decision making, health and safety, career development, and health and wellness programs) will result in an organizational climate of care and concern for employees that employees will respond to by caring for the organization which they will enact with higher levels of engagement. This model provides many avenues for future research and practice on HRM and employee engagement and introduces the notion of a caring HRM system and an organizational climate of care and concern for employees to the literature on employee engagement.

对员工敬业度的研究表明,人力资源管理(HRM)实践和系统与员工敬业度呈正相关。然而,目前尚不清楚哪些人力资源管理实践或实践系统对员工敬业度最重要,也不清楚干预和解释人力资源管理与员工敬业度之间联系的理论机制。在本文中,我通过开发一个基于敬业度、组织气候和战略人力资源管理文献的关怀人力资源管理和员工敬业度模型,为这两个重要问题提供了答案。该模型表明,一个关怀型人力资源管理实践系统(工作设计、培训和发展、灵活的工作安排、工作与生活的平衡、参与决策、健康与安全、职业发展、健康和保健计划)将产生一种关心和关心员工的组织氛围,员工将通过关心组织来回应,他们将以更高的参与度制定组织。该模型为未来人力资源管理和员工敬业度的研究和实践提供了许多途径,并将关怀型人力资源管理系统和关心员工的组织氛围的概念引入到员工敬业度的文献中。
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引用次数: 66
期刊
Human Resource Management Review
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