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Impact of supervisor developmental feedback on employee innovative behavior: roles of psychological safety and face orientation 主管发展反馈对员工创新行为的影响:心理安全和面子取向的作用
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-22 DOI: 10.1108/jmp-12-2021-0670
Liling Cai, Zengrui Xiao, Xiaofen Ji
PurposeDrawing on social cognitive theory, this study aims to examine the relationship between supervisor developmental feedback and employee innovative behavior, incorporating with the mediating role of psychological safety and the moderating role of face orientation.Design/methodology/approachA survey was conducted in 15 manufacturing companies in China. The participants comprised 302 employees. Hierarchical regression analysis was used to test the hypotheses. The mediating effects and the moderated mediating effects are further examined with bias-corrected bootstrapping method.FindingsSupervisor developmental feedback has a positive effect on employee innovative behavior through psychological safety, and this mediating effect is weakened by protective face orientation (fear of losing face), while the moderating effect of acquisitive face orientation (desire to gain face) is not significant.Practical implicationsOrganizations should create a development-oriented and safe innovation atmosphere for employees. In addition, leaders should adopt differentiated feedback and communication methods according to subordinates' face orientation.Originality/valueThe study has demonstrated the positive effect of supervisor developmental feedback on employee innovative behavior, which is different from previous studies on performance feedback and leadership types. Meanwhile, this study has also explored the mediating effect of psychological safety and the moderating effect of face orientation, which provides more insights on the mechanism and boundary conditions of the effect of supervisor developmental feedback.
目的运用社会认知理论,结合心理安全的中介作用和面子取向的调节作用,考察主管发展反馈与员工创新行为之间的关系。设计/方法/方法对中国15家制造企业进行了调查。参与者包括302名员工。采用层次回归分析对假设进行检验。用偏差校正的自举方法进一步检验了中介效应和调节的中介效应。FindingsSupervisor发展反馈通过心理安全对员工创新行为产生正向影响,这种中介作用被保护性面子取向(害怕丢脸)削弱,而获得性面子取向的调节作用(渴望面子)不显著。实践意义组织应为员工创造一个以发展为导向、安全创新的氛围。此外,领导者应根据下属的面子取向,采取差异化的反馈和沟通方式。创新性/价值本研究表明,主管发展反馈对员工创新行为具有积极影响,这与以往关于绩效反馈和领导类型的研究不同。同时,本研究还探讨了心理安全的中介作用和面孔定向的调节作用,为主管发展反馈作用的机制和边界条件提供了更多的见解。
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引用次数: 1
Gig worker organizing: toward an adapted Attraction-Selection-Attrition framework Gig worker组织:走向一个适应性的吸引力选择损耗框架
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-21 DOI: 10.1108/jmp-09-2021-0531
G. Schmidt, Jestine Philip, Stephanie A. Van Dellen, Sayeedul Islam
PurposeAs conventional practices of working continue to be modified in the gig economy, more theoretical work examining the experiences of gig workers is needed. Relying on person-based fit and levels of analysis literature, this paper proposes an adaptation to the traditional Attraction-Selection-Attrition (ASA) framework to the gig economy.Design/methodology/approachDrawing on the ASA framework, this conceptual paper explores how gig workers join, leave and could be retained by gig employers.FindingsThe authors recognize an intermediary “organizing” phase within the ASA framework for gig workers. Using examples of appwork and crowdwork, the authors show that workers tend to self-organize through third-party websites to help gig work become economically sustainable, avoid being exploited and enhance gig workers' sense of community and identity.Practical implicationsThe practical implications of this research lie in gig employers understanding how workers experience gig employment and in helping employers be successful in attracting, selecting and retaining quality workers and thereby lowering permanent attrition.Originality/valueThe authors propose a novel adaptation to the conventional ASA framework to include organizing as a phase in gig worker employment. This research defines gig attraction and attrition at the individual-level, selection at the individual- and task-levels based in person-job (PJ)-fit and the various aspects of gig organizing as encompassing fit with one's job, organization, and environmental (i.e., PJ-, PO-, PE-fit) at the individual-, task-, and network-levels.
目的随着零工经济中传统的工作实践不断被修改,需要更多的理论工作来研究零工工人的经历。基于基于人的匹配和层次分析文献,本文提出了一种将传统的吸引力选择损耗(ASA)框架适应零工经济的方法。设计/方法论/方法借鉴ASA框架,这篇概念性论文探讨了零工工人如何加入、离开以及如何被零工雇主留住。发现作者认识到ASA框架内零工工人的中介“组织”阶段。通过应用程序和众包的例子,作者表明,工人倾向于通过第三方网站进行自我组织,以帮助零工工作在经济上可持续发展,避免被剥削,并增强零工工人的社区感和身份认同感。实际意义这项研究的实际意义在于零工雇主了解工人如何体验零工就业,并帮助雇主成功吸引、选择和留住优质工人,从而降低永久性流失。独创性/价值作者提出了一种对传统ASA框架的新颖改编,将组织作为零工就业的一个阶段。这项研究定义了个人层面的演出吸引和流失,个人和任务层面的选择基于面对面工作(PJ)-适合,以及演出组织的各个方面,包括个人、任务和网络层面的工作、组织和环境(即PJ、PO、PE适合)。
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引用次数: 1
Investigating the effects of high-involvement climate and public service motivation on engagement, performance, and meaningfulness in the public sector 调查高参与度氛围和公共服务动机对公共部门参与度、绩效和意义的影响
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-11-16 DOI: 10.1108/jmp-03-2021-0158
Alex J. Scrimpshire, Bryan D. Edwards, Durand H. Crosby, Scott Anderson
PurposeDespite much research, too many employees are disengaged in their work. As such, the present research uses a public sector setting to investigate variables (e.g. public service motivation and high-involvement climate) most likely associated with engagement and demonstrates a conceptual and empirical link to relevant outcomes (e.g. job performance and perceived meaningfulness).Design/methodology/approachAcross a work week, the authors analyze the drivers and outcomes of public service employees’ engagement levels and the mediating effect of employee engagement.FindingsEmployee engagement mediated the positive relationship between the authors’ independent variables of public service motivation and high-involvement climate and our outcomes of supervisor-rated employee performance and meaningfulness. All direct and indirect effects were statistically significant and positive.Research limitations/implicationsThe authors’ sample is a nonprofit government agency, so the results may lack generalizability. Although self-determination theory (SDT) guided their choice of variables and hypotheses, they did not measure the specific needs satisfaction (competence, relatedness, and autonomy) associated with the SDT.Practical implicationsManagers in public-service organizations may want to recruit those high in public service motivation and institute a high-involvement climate via manager skill training.Originality/valueThis article follows a meta-analysis call on SDT to test the impact of variables that fall under the identified form of autonomous motivation, and investigate their impact on engagement and other positive organizational outcomes (e.g. job performance and perceived meaningfulness). Additionally, the author followed calls to extend engagement research to focus on specific industry sectors, such as the public sector.
尽管做了很多研究,但还是有太多的员工对工作不投入。因此,本研究使用公共部门设置来调查最有可能与敬业度相关的变量(例如公共服务动机和高参与氛围),并展示了与相关结果(例如工作绩效和感知意义)的概念和经验联系。设计/方法/方法在一个工作周内,作者分析了公共服务部门员工敬业度水平的驱动因素和结果,以及员工敬业度的中介效应。研究发现:员工敬业度在公共服务动机和高参与氛围的自变量与主管评价员工绩效和意义性的结果之间起着中介作用。所有直接和间接影响均具有统计学显著性和正性。研究局限性/启示作者的样本是一个非营利性政府机构,因此结果可能缺乏普遍性。虽然自决理论(SDT)指导了他们对变量和假设的选择,但他们并没有测量与SDT相关的特定需求满足(能力、相关性和自主性)。实践启示公共服务组织的管理者可能希望通过管理者技能培训招聘具有高公共服务动机的员工,并营造一种高度参与的氛围。原创性/价值本文对SDT进行了元分析,以测试自主动机确定形式下的变量的影响,并调查它们对敬业度和其他积极组织结果(例如工作绩效和感知意义)的影响。此外,作者还响应了将参与研究扩展到特定行业部门(如公共部门)的呼吁。
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引用次数: 2
The effect of alcohol consumption on workplace aggression: What's love (and job insecurity) got to do with it? 饮酒对职场攻击性的影响:爱(和工作不安全感)与之有什么关系?
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-24 DOI: 10.1108/jmp-09-2021-0513
E. Jing, Michelle Inness, Ian R. Gellatly
PurposeThe authors tested whether the effect of alcohol consumption during work hours on workplace aggression was influenced by the combined impact of individuals' job insecurity and love of the job.Design/methodology/approachThe authors employed a time-lagged design whereby 325 working adults (166 men; 159 women) provided data at two time points. Respondents were asked to report their typical alcohol consumption volume in a workday, the extent to which they loved their job, and how insecure they felt about their job. Approximately one week later, respondents completed a workplace aggression measure.FindingsA substantial positive relationship was observed between the volume of alcohol consumed during work hours and the likelihood of aggressive acts. Beyond this preliminary finding, the authors found evidence for a three-way interaction. It appears that the fear of losing a beloved job creates a condition under which the drinking-aggression relationship is particularly strong.Practical implicationsBesides formal rules deterring alcohol consumption during work hours, managers may look to implement measures that nurture a sense of job love and job security, which can be beneficial in preventing aggression resulting from drinking in the workplace.Originality/valueBy examining alcohol consumption during a typical workday, the study captures the contextual and proximal effects of drinking, which are often not observed in workplace-focused studies that operationalize alcohol consumption in general terms. The findings also suggest that if employees who drink during work hours are afraid of losing the job they love, a particularly stressful situation is created in which workplace aggression is more likely to happen.
目的作者测试了工作时间饮酒对工作场所攻击性的影响是否受到个人工作不安全感和热爱工作的综合影响。设计/方法/方法作者采用了时间滞后设计,325名在职成年人(166名男性;159名女性)在两个时间点提供了数据。受访者被要求报告他们一个工作日的典型饮酒量,他们热爱工作的程度,以及他们对工作的不安全感。大约一周后,受访者完成了一项工作场所攻击性测量。发现工作时间饮酒量与攻击行为的可能性之间存在显著的正相关关系。除了这一初步发现之外,作者还发现了三方相互作用的证据。看起来,对失去一份心爱的工作的恐惧创造了一种条件,在这种条件下,饮酒攻击关系特别强烈。实际含义除了阻止工作时间饮酒的正式规定外,管理者还可以采取措施培养对工作的热爱和工作安全感,这有助于防止工作场所饮酒引起的攻击。独创性/价值通过检查典型工作日的饮酒情况,该研究捕捉到了饮酒的背景和近端影响,而在以工作场所为重点的研究中,通常没有观察到这一点,这些研究从总体上操作了饮酒。研究结果还表明,如果在工作时间喝酒的员工害怕失去他们热爱的工作,就会产生一种压力特别大的情况,在这种情况下,工作场所更有可能发生攻击性行为。
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引用次数: 0
What can I do for you? Line managers’ behaviors to support return to work for workers with common mental disorders 我能为您做些什么?部门经理支持患有常见精神障碍的员工重返工作岗位的行为
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-10-04 DOI: 10.1108/jmp-09-2021-0500
K. Nielsen, J. Yarker
Purpose Sustainable return to work remains challenging for workers returning after long-term sick leave due to common mental disorders (CMDs): stress, anxiety and depression. Line managers play a significant role in supporting returned workers. Therefore, the purpose of this qualitative study was to examine the supportive behaviors of line managers in supporting returned workers.Design/methodology/approach The authors conducted a longitudinal study with up to three semi-structured interviews with 20 line managers with experience managing returned workers. In these interviews, the authors asked questions about the supportive behaviors line managers enacted to support workers and the role of the context. The authors conducted reflexive thematic analysis.Findings The analyses revealed five key strategies, including managing workload, flexible working time arrangements, location of work, mental health check-ups and long-term support. The interviewed line managers reported their own lived experiences and that being aware of the limitations of their role, together with training and support from senior management and human resources (HR), enabled them to provide appropriate support.Practical implications The five strategies and the barriers and facilitators to implementing these may enable HR to develop policies and procedures to support line managers, including training of line managers.Originality/value This is the first study in the UK on line managers’ behaviors to support workers who have returned to work after a period of long-term sickness absence due to CMDs. The identification of such behaviors is paramount to developing organizational policies and practices. The question, however, remains whether employees see these behaviors as effective.
对于因压力、焦虑和抑郁等常见精神障碍(cmd)而长期病假后重返工作岗位的工人来说,可持续重返工作岗位仍然具有挑战性。直线经理在支持归国工人方面发挥着重要作用。因此,本定性研究的目的是考察直线经理在支持归国工人方面的支持行为。设计/方法/方法作者进行了一项纵向研究,对20位具有管理归国工人经验的直线经理进行了多达三次半结构化访谈。在这些访谈中,作者询问了直线经理为支持员工而制定的支持行为以及环境的作用。作者进行了反身性主位分析。分析揭示了五个关键策略,包括管理工作量、灵活的工作时间安排、工作地点、心理健康检查和长期支持。接受采访的部门经理报告了他们自己的生活经历,并且意识到他们角色的局限性,加上高级管理人员和人力资源(HR)的培训和支持,使他们能够提供适当的支持。这五种战略以及实施这些战略的障碍和促进因素可能使人力资源部门能够制定政策和程序来支持直线经理,包括直线经理的培训。这是英国首个关于直线经理支持因慢性阻塞性肺病而长期缺勤的员工的行为的研究。识别这些行为对于制定组织政策和实践是至关重要的。然而,问题仍然是员工是否认为这些行为有效。
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引用次数: 0
Believe to achieve? Understanding how social class background impacts the effects of achievement striving on propensity to negotiate 相信要实现吗?了解社会阶级背景如何影响成就努力对谈判倾向的影响
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-09-27 DOI: 10.1108/jmp-09-2021-0493
Lauren S. Simon, Emily S. Corwin, J. Tilton, Denise Breaux Soignet
PurposeNegotiation is important for career success. Therefore, this study draws from social expectancy and self-regulation theories to develop a model proposing that social class background (SCB) influences the ease with which achievement striving translates into propensity to negotiate. Specifically, the authors examine how SCB moderates the relationship between achievement striving and negotiation propensity via a key mediator—status-based identity uncertainty—reflective of one's (un)certainty about their societal standing.Design/methodology/approachThe authors collected data across three surveys over a four-week period from 460 participants. The authors assessed negotiation propensity by asking participants to rank-order behavioral reactions, representative of different degrees of negotiation engagement, in response to three scenarios.FindingsThe positive effects of achievement striving on negotiation propensity are attenuated for individuals with lower SCBs, in part, because achievement-oriented individuals with lower SCBs experience a heightened sense of status-based identity uncertainty. Although achievement striving is an asset for initiating negotiations, it appears to disproportionately benefit those with higher SCBs.Originality/valueIndividuals higher in achievement striving and with lower SCBs may approach the negotiation process differently than those with higher SCBs. This dynamic serves as another mechanism through which cumulative (dis)advantage processes in career success may occur over time.
谈判对事业成功很重要。因此,本研究借鉴了社会期望和自我调节理论,建立了一个模型,提出社会阶级背景(SCB)影响成就追求转化为谈判倾向的难易程度。具体来说,作者研究了SCB如何通过一个关键的中介——基于地位的身份不确定性——反映一个人对其社会地位的(不)确定性——来调节成就争取和谈判倾向之间的关系。设计/方法/方法作者在为期四周的时间里从460名参与者中收集了三次调查的数据。作者通过要求参与者对三种情景的不同谈判参与程度的行为反应进行排序来评估谈判倾向。研究结果:成就追求对谈判倾向的积极影响在低SCBs个体中减弱,部分原因是低SCBs的成就导向型个体经历了更高的基于地位的身份不确定性。尽管追求成就是启动谈判的一项优势,但它似乎不成比例地有利于那些scb较高的人。独创性/价值追求成就程度高、SCBs值低的个体与SCBs值高的个体在谈判过程中的处理方式可能不同。这种动态是另一种机制,通过这种机制,职业成功的累积(非)优势过程可能随着时间的推移而发生。
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引用次数: 0
Effect of workplace ostracism on employee initiative behaviour: a chained double mediation model 职场排斥对员工主动性行为的影响:链式双重中介模型
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-09-06 DOI: 10.1108/jmp-10-2021-0541
C. Cheng, Jianfeng Ma
PurposeThis study aims to test a holistic model that investigates the direct influence of workplace ostracism on employee initiative behaviour, along with the mediating role of organisational identity and work well-being.Design/methodology/approachA series of questionnaire surveys were conducted to collect data in three time lags and multiple sources; 261 supervisor–subordinate matched samples were finally obtained. The hypothesized relationships were tested using structural equation modelling and the ProClin program.FindingsThe results suggest that workplace ostracism is negatively related to employee initiative behaviour, and organisational identity and work well-being play mediating roles. The analysis further confirms that organisational identity and work well-being play a chained double mediating role between workplace ostracism and employee initiative behaviour.Originality/valueThis study demonstrates the influence of negative work situation on employee initiative behaviour, specifically the role of workplace ostracism, and expands the theoretical foundation of the relationship. It further provides inspiration and serves as a reference for local Chinese management practices.
目的本研究旨在检验一个整体模型,探讨职场排斥对员工主动性行为的直接影响,以及组织认同和工作幸福感的中介作用。设计/方法/方法进行了一系列问卷调查,以三个时间滞后和多个来源收集数据;最终得到261个上下级匹配样本。使用结构方程模型和ProClin程序对假设的关系进行了检验。研究结果表明,工作场所排斥与员工主动性行为呈负相关,组织认同和工作幸福感起中介作用。分析进一步证实,组织认同和工作幸福感在工作场所排斥和员工主动性行为之间起着连锁的双重中介作用。原创性/价值本研究论证了消极工作情境对员工主动性行为的影响,特别是职场排斥的作用,拓展了这一关系的理论基础。进一步为中国本土的管理实践提供了启示和借鉴。
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引用次数: 3
Curvilinear relationship between ambidextrous leadership and employee silence: mediating effects of role stress and relational energy 双灵巧型领导与员工沉默的曲线关系:角色压力和关系能量的中介作用
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-09-01 DOI: 10.1108/jmp-07-2021-0418
Mengying Wu, Rongsong Wang, Christophe Estay, Wei Shen
PurposeThe purpose of this study is to explore the U-shaped relationship between ambidextrous leadership and employee silence by examining power distance orientation as a boundary condition and role stress and relational energy as mediators.Design/methodology/approachThe authors tested the theoretical model with 212 matched samples collected across three-wave-data from 21 companies and branches in China.FindingsResults revealed that ambidextrous leadership showed a U-shaped relationship with employee silence through role stress and relational energy. Moreover, the authors found that the curvilinear relationship was more significant for employees higher in power distance orientation.Practical implicationsOrganizations should be aware of the negative side of ambidextrous leadership as well as its stimulation on employee silence. The leaders should pay more attention to subordinates and judge whether they are under too much stress, as well as treat employees more cautiously in both work and non-work situations.Originality/valueThis study provides a first step to the understanding of curvilinear influence of ambidextrous leadership through investigating the mediating effects of role stress and relational energy, and integrating the moderating role of power distance orientation in the process.
目的通过考察权力距离取向作为边界条件,角色压力和关系能量作为中介因素,探讨灵巧型领导与员工沉默之间的u型关系。设计/方法/方法作者用从中国21家公司和分支机构收集的三波数据中收集的212个匹配样本对理论模型进行了测试。结果发现,双灵巧型领导通过角色压力和关系能量与员工沉默呈u型关系。此外,对于权力距离倾向越高的员工,曲线关系越显著。实践启示组织应该意识到双灵巧领导的负面影响,以及它对员工沉默的刺激。领导者应该更多地关注下属,判断他们是否承受了过多的压力,并且在工作和非工作情况下都要更加谨慎地对待员工。独创性/价值本研究通过考察角色压力和关系能量的中介作用,并整合权力距离取向在此过程中的调节作用,为理解灵巧型领导的曲线影响提供了第一步。
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引用次数: 2
Double-edged sword of perceived mastery climate on evasive knowledge hiding: the mediating roles of perceived status and perceived social support 知觉掌握气候对回避性知识隐藏的双刃剑:知觉地位和知觉社会支持的中介作用
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-08-18 DOI: 10.1108/jmp-09-2021-0490
Chang Wang, Zhen Wang, Kexin Chen, Jiaojiao Feng
PurposeWhether employees always disengage from knowledge hiding in a mastery climate is not answered well. This study aims to examine the paradoxical effects of perceived mastery climate (PMC) on evasive knowledge hiding (EKH).Design/methodology/approachPartial least squares structural equation modeling was used to analyze data collected from 148 full-time employees at two-time points.FindingsPMC exerts a positive effect on EKH via perceived status (PS) in organization but also has a negative effect on it via perceived social support. Perceived procedural justice attenuates the positive effect of PS on EKH.Practical implicationsManagers need to notice the paradoxical effects of PMC and keep procedural justice to reduce the positive effect of mastery climate on knowledge hiding.Originality/valueThis study contributes to knowledge hiding literature by investigating two opposite influencing mechanisms of mastery climate, and the moderating effects of perceived procedural justice.
目的员工是否总是从隐藏在精通环境中的知识中解脱出来,答案并不好。本研究旨在检验感知掌握气氛(PMC)对回避知识隐藏(EKH)的矛盾影响。采用设计/方法论/方法偏最小二乘结构方程模型分析了148名全职员工在两个时间点收集的数据。发现PMC通过组织中的感知地位(PS)对EKH产生积极影响,但也通过感知社会支持对其产生负面影响。感知的程序公正削弱了PS对EKH的积极影响。实际含义管理者需要注意PMC的悖论效应,并保持程序公正,以减少掌握气氛对知识隐藏的积极作用。独创性/价值本研究通过调查掌握气氛的两种相反的影响机制和感知程序正义的调节作用,为知识隐藏文学做出了贡献。
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引用次数: 2
Decent work and employee performance: a conservation of resources perspective 体面工作与员工绩效:资源保护的视角
IF 3.2 4区 管理学 Q2 MANAGEMENT Pub Date : 2022-08-16 DOI: 10.1108/jmp-09-2021-0505
Wenyuan Huang, Chuqin Yuan
PurposeDrawing on conservation of resources theory, this study explores the relationships of decent work (DW) with in-role performance (IRP) and organizational citizenship behavior toward the organization (OCBO) by focusing on the mediating role of career satisfaction (CS) and the moderating role of supervisor ostracism (SO).Design/methodology/approachHypotheses were tested using latent moderated structural equations method with two-wave data from 376 employees in a South China industrial park.FindingsDW is positively associated both directly and indirectly, via the mediation of CS, with IRP and OCBO; the positive relationship between DW and CS is negatively moderated by SO.Practical implicationsThe findings show that employee performance can be improved by implementing discernible DW activities that foster CS, but that this effect can be weakened by SO. It is, therefore, critical to create a DW environment for employees and lessen the incidence of SO in the organization.Originality/valueThis research enriches the literature by addressing the previously unexplored relationship between DW and employee performance by focusing on the mediating role of CS and the moderating role of SO.
目的运用资源守恒理论,探讨体面劳动与角色内绩效(IRP)和组织公民行为(OCBO)之间的关系,重点研究职业满意度(CS)的中介作用和主管排斥(SO)的调节作用。设计/方法/方法采用潜在调节结构方程法对华南某工业园区376名员工的两波数据进行假设检验。发现sdw与IRP和OCBO之间存在直接或间接的正相关关系;DW与CS的正相关被SO负向调节。实践意义研究结果表明,员工绩效可以通过实施可识别的DW活动来提高,但这种效果可以被SO削弱。因此,为员工创造一个DW环境并减少组织中SO的发生率是至关重要的。独创性/价值本研究通过关注认知认知的中介作用和认知认知的调节作用,解决了先前未被探索的DW与员工绩效之间的关系,丰富了文献。
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引用次数: 3
期刊
Journal of Managerial Psychology
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