Journal of Business and Psychology最新文献

Overqualified employees are those with more knowledge, skills, and abilities than their job requires. While these competent workers can bring benefits to firms, they also pose a high risk of turnover. However, the evidence is insufficient on whether, why, and when they actually leave and how organizations can manage their turnover effectively. Based on self-determination theory, we propose that unfulfilled internal aspirations for personal growth can be a major driving force of turnover among overqualified employees. Moreover, we explore how such a mechanism varies by employee’s age and whether pay can exert a mitigating influence. Using longitudinal data over three years (from 2017 to 2019) with a large sample of workers (N = 2473), we found an indirect effect where perceived overqualification reduces growth satisfaction, which in turn leads to actual turnover. Further, we found a three-way moderating effect of pay and age on the relationship between growth satisfaction and turnover, indicating that pay’s effect of deterring turnover was stronger for older employees. This study has theoretical implications for a better understanding of overqualified employees’ turnover driven by their internal impetus, as well as implications for pay policies that effectively manage overqualified workers in age-diverse modern organizations.

There is a lack of evidence on whether inclusive leadership (IL) truly fosters inclusion for those in historically marginalized groups. Further, a conceptually up-to-date and practically useful measure of IL is lacking. Thus, in two separate phases, we first present a newly developed measure of IL and then test an empirical model. In Phase 1, results from five demographically diverse samples demonstrate reliability and validity evidence of a 10-item IL scale. In Phase 2, use this scale to examine how IL may support members of historically marginalized groups by fostering (a) interpersonal behaviors that uphold inclusive work environments (allyship, antiracism) and (b) individual experiences of inclusion (workgroup inclusion, authenticity). Path analysis results from a multi-wave study support the influence of IL on these outcomes and also demonstrate support for IL’s indirect effects on outcomes that may be disproportionately high (emotional exhaustion) and low (empowerment) for members of marginalized groups. Moderation analyses reveal many of the hypothesized relationships are similar across groups representing marginalized identities on the bases of race, sex, and the intersection of race and sex. These results add evidence to the importance of IL for fostering inclusive workplaces, especially for those who face the greatest barriers to inclusion.

Performance feedback is critical to employees’ development and advancement in organizations, but a variety of factors can compromise its integrity. In the current work, we develop a model proposing that feedback providers who feel social pressure to avoid exhibiting prejudice might overcorrect when delivering performance feedback to women, leading them to handle women with “velvet gloves” and deliver inflated performance feedback (i.e., omitting negative performance aspects and/or emphasizing positive performance aspects). In study 1, we explore the relationship between feedback-recipient gender and the nature of feedback in a naturalistic setting, finding that music critics at Rolling Stone provide more positive written reviews of albums by women musicians relative to men musicians, beyond what would be expected based on album star rating. In study 2, we experimentally test our full model, finding that feedback providers who feel social pressure to avoid exhibiting prejudice towards women express greater protective paternalism (i.e., feelings of protectiveness) when preparing to deliver feedback to a woman. Protective paternalism, in turn, predicts the delivery of more inflated performance feedback. In a supplementary study, we demonstrate that feedback providers who criticize women’s work performance are perceived as more prejudiced and less communal than those who criticize men’s performance, thereby highlighting a reason why individuals succumb to social pressures and deliver inflated feedback. Taken together, our results shed light on why and when women receive less developmental feedback than men, thereby elucidating a novel and counterintuitive mechanism by which gender inequities are maintained in organizations.

Organizational constraints—which include any workplace condition that undermines a worker’s ability to perform his or her job tasks—are an important type of work stressor. Previous research has typically assessed organizational constraints as a global (i.e., unidimensional) construct. In the current paper, we argue that a facet (i.e., multidimensional) approach to assessing organizational constraints would complement the global approach in important ways. A facet approach, for instance, would provide researchers with new insights into the fundamental nature of the organizational constraints construct, and it would provide practitioners with specific, actionable information that they could use to inform organizational policies and interventions. With these potential benefits of the facet approach in mind, we developed the Multi-Facet Organizational Constraints Scale (MOCS)—a self-report measure that yields 16 separate facet-level scores. Across seven samples (total N = 1,600), we found that the MOCS had desirable psychometric properties: It yielded high levels of internal-consistency and test–retest reliability, it produced an interpretable factor structure, and we observed evidence supporting the MOCS’s construct validity. By providing a means of assessing organizational constraints facets, the current research has both theoretical and practical implications for various research areas within applied psychology, including occupational stress, organizational culture, employee training, and leadership.

Does being a sexual minority member heighten the risk of sexual harassment to the same extent for women and men? We compare two perspectives on the interaction between gender and sexual minority status in predicting exposure to sexual harassment: gender and sexual minority status as independent risk factors (additive effects) versus sexual minority status as a stronger risk factor for men (interactive effects). In a representative survey among N = 4386 employees from the Norwegian Police Service, we found support for the additive perspective. Women, OR = 2.46, 95% CI [2.12, 2.89], and sexual minorities, OR = 2.51, 95% CI [1.81, 3.48], had higher odds of being targeted by sexual harassment. We do not find that sexual minority status is a stronger risk factor for men than for women but that sexual minority status increases the odds of being targeted with sexual harassment for both women and men. The effect of the interaction between gender and sexual minority status (OR = 0.80, 95% CI [0.39, 1.63]) was too small to be significant in our sample. We discuss methodological challenges in studying low-frequency events such as sexual harassment from an intersectional perspective. The group most at risk for being sexually harassed at work in the NPS is sexual minority women. Norway is characterized by gender equality and legal protection of sexual minorities. This does not seem to cancel out the effects that violations of gender ideals have on the likelihood of being harassed.

This meta-analysis aimed to confirm and clarify the relationships between attachment style and various workplace correlates, including job performance, burnout, personality, and job satisfaction (K = 109 independent samples, N = 32,278 participants). Results provided the strongest support for the relationships between attachment style and the Big Five personality traits, burnout, and job performance. Anxious attachment was also related to a host of other correlates, including job stress, turnover intentions, job satisfaction, and work engagement. Additionally, dominance analysis was used and found that attachment style had incremental validity beyond the Big Five in the prediction of job performance, job satisfaction, organizational commitment, and leader-member exchange. Finally, we examined meta-analytic path models in which attachment style impacted job performance, job satisfaction, organizational commitment, turnover intentions, and leader-member exchange through trust in supervisor. This indirect effect was supported for all correlates and for both anxious and avoidant attachment. Overall, the results supported the use of attachment styles as an important correlate with organizational variables. Limitations, implications, and areas for future research are discussed.

Personality measures are popular and useful in employment selection and academic contexts; however, concerns have been voiced regarding the strength of their association with desirable criteria. Contextualization (i.e., modifying measures to reflect the desired frame of reference, like work or school) has emerged as a promising option. Research has demonstrated that contextualizing personality measures increases predictive validity and enhances participants’ perceptions of the assessments. However, few studies have compared contextualization methods to one another and, to date, only one study has compared the two most common forms of contextualization (i.e., instruction and tag contextualization), returning inconsistent findings. In a within-person, multi-wave study using a working sample (N = 399), we compared the relative efficacy of personality measures that are contextualized through manipulating the instructions and those contextualized through the addition of contextual item tags. We specifically contextualized the big five personality factors in order to predict work-related outcomes (i.e., job satisfaction, perpetrated incivility, job performance, creative job performance, and emotional exhaustion). Our study supports the use of tag-level contextualization and provides guidance on how to best implement contextual tags. Best practices, implications, and future research directions are discussed.