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What’s holding you back? Development of the Multi-Facet Organizational Constraints Scale (MOCS) 是什么阻碍了你?多方面组织制约因素量表(MOCS)的开发
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-06-03 DOI: 10.1007/s10869-024-09961-8
Nathan A. Bowling, Jesse S. Michel, Rashedul Islam, Michael A. Rotch, Stephen H. Wagner, Lucian Zelazny

Organizational constraints—which include any workplace condition that undermines a worker’s ability to perform his or her job tasks—are an important type of work stressor. Previous research has typically assessed organizational constraints as a global (i.e., unidimensional) construct. In the current paper, we argue that a facet (i.e., multidimensional) approach to assessing organizational constraints would complement the global approach in important ways. A facet approach, for instance, would provide researchers with new insights into the fundamental nature of the organizational constraints construct, and it would provide practitioners with specific, actionable information that they could use to inform organizational policies and interventions. With these potential benefits of the facet approach in mind, we developed the Multi-Facet Organizational Constraints Scale (MOCS)—a self-report measure that yields 16 separate facet-level scores. Across seven samples (total N = 1,600), we found that the MOCS had desirable psychometric properties: It yielded high levels of internal-consistency and test–retest reliability, it produced an interpretable factor structure, and we observed evidence supporting the MOCS’s construct validity. By providing a means of assessing organizational constraints facets, the current research has both theoretical and practical implications for various research areas within applied psychology, including occupational stress, organizational culture, employee training, and leadership.

组织约束是一种重要的工作压力源,它包括任何有损于员工完成工作任务能力的工作场所条件。以往的研究通常将组织约束作为一个整体(即单维)结构进行评估。在本文中,我们认为,采用面(即多维)方法来评估组织约束,将在重要方面对全局方法起到补充作用。例如,面方法将为研究人员提供有关组织制约因素基本性质的新见解,并为从业人员提供具体的、可操作的信息,使他们能够利用这些信息为组织政策和干预措施提供依据。考虑到面方法的这些潜在益处,我们开发了多面组织约束量表(MOCS)--一种自我报告测量方法,可产生 16 个独立的面级分数。在七个样本中(总样本数 = 1,600),我们发现 MOCS 具有理想的心理测量特性:它具有较高的内部一致性和测试-再测试可靠性,产生了可解释的因子结构,而且我们观察到了支持 MOCS 构建有效性的证据。通过提供一种评估组织制约因素的方法,当前的研究对应用心理学的各个研究领域都具有理论和实践意义,包括职业压力、组织文化、员工培训和领导力。
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引用次数: 0
To Add or to Multiply? Gender, Sexual Minority Status, and Sexual Harassment in the Norwegian Police Service 相加还是相乘?挪威警察部门中的性别、性少数群体地位和性骚扰问题
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-05-31 DOI: 10.1007/s10869-024-09958-3
Hege H. Bye, Brita Bjørkelo

Does being a sexual minority member heighten the risk of sexual harassment to the same extent for women and men? We compare two perspectives on the interaction between gender and sexual minority status in predicting exposure to sexual harassment: gender and sexual minority status as independent risk factors (additive effects) versus sexual minority status as a stronger risk factor for men (interactive effects). In a representative survey among N = 4386 employees from the Norwegian Police Service, we found support for the additive perspective. Women, OR = 2.46, 95% CI [2.12, 2.89], and sexual minorities, OR = 2.51, 95% CI [1.81, 3.48], had higher odds of being targeted by sexual harassment. We do not find that sexual minority status is a stronger risk factor for men than for women but that sexual minority status increases the odds of being targeted with sexual harassment for both women and men. The effect of the interaction between gender and sexual minority status (OR = 0.80, 95% CI [0.39, 1.63]) was too small to be significant in our sample. We discuss methodological challenges in studying low-frequency events such as sexual harassment from an intersectional perspective. The group most at risk for being sexually harassed at work in the NPS is sexual minority women. Norway is characterized by gender equality and legal protection of sexual minorities. This does not seem to cancel out the effects that violations of gender ideals have on the likelihood of being harassed.

作为性少数群体成员,女性和男性遭受性骚扰的风险是否会同等程度地增加?我们从两个角度比较了性别和性少数群体身份在预测性骚扰风险方面的相互作用:性别和性少数群体身份是独立的风险因素(叠加效应),还是性少数群体身份对男性来说是更强的风险因素(交互效应)。在对挪威警察署的 N = 4386 名雇员进行的一项代表性调查中,我们发现叠加效应观点得到了支持。女性(OR = 2.46,95% CI [2.12,2.89])和性少数群体(OR = 2.51,95% CI [1.81,3.48])成为性骚扰目标的几率更高。我们没有发现性少数群体身份是男性比女性更强的风险因素,但性少数群体身份增加了女性和男性成为性骚扰目标的几率。在我们的样本中,性别与性少数群体身份之间的交互影响(OR = 0.80,95% CI [0.39,1.63])太小而不显著。我们讨论了从交叉视角研究性骚扰等低频率事件的方法论挑战。性少数群体妇女是在挪威工作时最容易受到性骚扰的群体。挪威的特点是性别平等和对性少数群体的法律保护。这似乎并不能抵消违反性别理想对被骚扰可能性的影响。
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引用次数: 0
A Meta-analysis of Attachment at Work 工作中的依恋元分析
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-05-29 DOI: 10.1007/s10869-024-09960-9
Kate N. Warnock, Christina S. Ju, Ian M. Katz

This meta-analysis aimed to confirm and clarify the relationships between attachment style and various workplace correlates, including job performance, burnout, personality, and job satisfaction (K = 109 independent samples, N = 32,278 participants). Results provided the strongest support for the relationships between attachment style and the Big Five personality traits, burnout, and job performance. Anxious attachment was also related to a host of other correlates, including job stress, turnover intentions, job satisfaction, and work engagement. Additionally, dominance analysis was used and found that attachment style had incremental validity beyond the Big Five in the prediction of job performance, job satisfaction, organizational commitment, and leader-member exchange. Finally, we examined meta-analytic path models in which attachment style impacted job performance, job satisfaction, organizational commitment, turnover intentions, and leader-member exchange through trust in supervisor. This indirect effect was supported for all correlates and for both anxious and avoidant attachment. Overall, the results supported the use of attachment styles as an important correlate with organizational variables. Limitations, implications, and areas for future research are discussed.

这项荟萃分析旨在确认和澄清依恋风格与各种工作场所相关因素之间的关系,包括工作绩效、职业倦怠、人格和工作满意度(K = 109 个独立样本,N = 32,278 名参与者)。结果最有力地证明了依恋风格与五大人格特质、职业倦怠和工作绩效之间的关系。焦虑依恋还与一系列其他相关因素有关,包括工作压力、离职意向、工作满意度和工作投入度。此外,我们还使用了优势分析法,发现依恋风格在预测工作绩效、工作满意度、组织承诺和领导者与成员交流方面的有效性超过了五大人格特质。最后,我们研究了元分析路径模型,在该模型中,依恋风格通过对主管的信任影响工作绩效、工作满意度、组织承诺、离职意向以及领导-成员交流。这种间接效应在所有相关因素以及焦虑型和回避型依恋中都得到了支持。总之,研究结果支持将依恋风格作为组织变量的重要相关因素。本文讨论了研究的局限性、影响以及未来研究的领域。
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引用次数: 0
How to Frame the Frame of Reference: A Comparison of Contextualization Methods 如何构建参照系:语境化方法比较
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-05-11 DOI: 10.1007/s10869-024-09953-8
Ann E. Schlotzhauer, Matthew A. Ng, Shiyang Su

Personality measures are popular and useful in employment selection and academic contexts; however, concerns have been voiced regarding the strength of their association with desirable criteria. Contextualization (i.e., modifying measures to reflect the desired frame of reference, like work or school) has emerged as a promising option. Research has demonstrated that contextualizing personality measures increases predictive validity and enhances participants’ perceptions of the assessments. However, few studies have compared contextualization methods to one another and, to date, only one study has compared the two most common forms of contextualization (i.e., instruction and tag contextualization), returning inconsistent findings. In a within-person, multi-wave study using a working sample (N = 399), we compared the relative efficacy of personality measures that are contextualized through manipulating the instructions and those contextualized through the addition of contextual item tags. We specifically contextualized the big five personality factors in order to predict work-related outcomes (i.e., job satisfaction, perpetrated incivility, job performance, creative job performance, and emotional exhaustion). Our study supports the use of tag-level contextualization and provides guidance on how to best implement contextual tags. Best practices, implications, and future research directions are discussed.

人格测量在就业选拔和学术研究中很受欢迎,也很有用;然而,有人对其与理想标准的关联强度表示担忧。情境化(即修改测量结果以反映所需的参考框架,如工作或学校)已成为一种很有前途的选择。研究表明,将人格测量情境化可提高预测效度,并增强参与者对评估的感知。然而,很少有研究对情境化方法进行比较,迄今为止,只有一项研究对两种最常见的情境化形式(即指导情境化和标记情境化)进行了比较,得出的结果并不一致。在一项使用工作样本(N = 399)进行的人内多波次研究中,我们比较了通过操作指令进行情境化的人格测量和通过添加情境项目标签进行情境化的人格测量的相对有效性。我们特别将五大人格因素情境化,以预测与工作相关的结果(即工作满意度、不文明行为、工作绩效、创造性工作绩效和情感衰竭)。我们的研究支持使用标签级情境化,并为如何最好地实施情境标签提供了指导。我们还讨论了最佳实践、影响和未来研究方向。
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引用次数: 0
Interest Gaps in the Labor Market: Comparing People’s Vocational Interests with National Job Demands 劳动力市场的兴趣差距:人们的职业兴趣与国家工作需求的比较
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-05-08 DOI: 10.1007/s10869-024-09945-8
Kevin A. Hoff, Kenneth E. Granillo-Velasquez, Alexis Hanna, Michael L. Morris, Frederick L. Oswald, James Rounds

Vocational interest assessments are widely used to determine which jobs might be a good fit for people. However, showing a good fit to particular jobs does not necessarily mean that those jobs are available. In this respect, little is known about the alignment between people’s vocational interests and national labor demands. The current study used a national dataset comprising 1.21 million United States residents to investigate this issue empirically. Results revealed three major findings. First, around two-thirds of people were most interested in people-oriented jobs (i.e., artistic, social, or enterprising interests), with the remaining one-third being most interested in things-oriented jobs (i.e., realistic, investigative, or conventional interests). Second, the distribution of people’s interests did not align with U.S. job demands in 2014, 2019, and 2029 (projections), revealing large gaps between interest supply and demand. Notably, the most popular interest among people (artistic) was the least demanded among jobs, whereas the least popular interest among people (conventional) was highly demanded among jobs. Third, interest gaps were generally larger at lower education levels, indicating that higher education can provide more opportunities to achieve interest fit at work. We integrate these findings to discuss implications for individuals, organizations, and career guidance practitioners aimed at better coordinating people’s interests with available jobs to promote individual career success and national workforce readiness.

职业兴趣评估被广泛用于确定哪些工作可能适合人们。然而,显示出与特定工作的良好契合并不一定意味着这些工作是可用的。在这方面,人们对职业兴趣与国家劳动力需求之间的一致性知之甚少。本研究使用了一个由 121 万美国居民组成的全国数据集,对这一问题进行了实证调查。结果显示了三大发现。首先,约三分之二的人对以人为本的工作(即艺术、社交或进取兴趣)最感兴趣,其余三分之一的人对以事为本的工作(即现实、调查或传统兴趣)最感兴趣。其次,人们的兴趣分布与 2014 年、2019 年和 2029 年美国的工作需求(预测值)不一致,显示出兴趣供需之间的巨大差距。值得注意的是,最受人们欢迎的兴趣(艺术)在工作岗位中的需求量最小,而最不受人们欢迎的兴趣(传统)在工作岗位中的需求量却很大。第三,教育程度越低,兴趣差距越大,这表明高等教育可以提供更多的机会来实现工作中的兴趣匹配。我们综合这些发现,讨论了对个人、组织和职业指导从业者的启示,旨在更好地协调人们的兴趣与现有工作,促进个人职业成功和国家劳动力准备就绪。
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引用次数: 0
Observing Interviewees’ Inner Self: How Authenticity Cues in Job Interviews Relate to Interview and Job Performance 观察受访者的内在自我:求职面试中的真实性线索与面试和工作表现的关系
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-05-07 DOI: 10.1007/s10869-024-09949-4
Anna Luca Heimann, Annika Schmitz-Wilhelmy

Job interviews are among the most popular selection methods. Previous research suggests that interviewees who are perceived as being authentic are evaluated more favorably in job interviews. However, little is known about which behavioral cues elicit perceptions of authenticity in others and whether interviewees who exhibit such authenticity cues are more likely to perform better in the job interview and on their actual job. Drawing from person perception theories, the purpose of this study is to introduce the concept of authenticity cues to interview research and to examine the extent to which authenticity cues are related to (a) raters’ perceptions of interviewee authenticity, (b) interviewer ratings of interview performance, and (c) supervisor ratings of job performance. We used video recordings from 181 employed individuals participating in a mock interview to observe and rate interviewees’ authenticity cues. Results indicate that observers can distinguish between verbal and para/nonverbal authenticity cues and that both verbal and para/nonverbal cues influence the extent to which interviewees are perceived as authentic by independent raters. Moreover, we found that interviewees’ para/nonverbal authenticity cues were particularly relevant to predicting interview performance, whereas only verbal authenticity cues were related to job performance. In our analyses, we further considered the role of first impressions in the interview, interviewees’ verbal cognitive ability, and interviewees’ extraversion. Implications for theories of person perception, authenticity research, and interview practice are discussed.

求职面试是最常用的选拔方法之一。以往的研究表明,被认为真实的面试者在求职面试中会得到更有利的评价。然而,对于哪些行为线索会引起他人对真实性的感知,以及表现出这些真实性线索的面试者是否更有可能在求职面试和实际工作中表现得更好,人们却知之甚少。根据人的感知理论,本研究的目的是在面试研究中引入真实性线索的概念,并考察真实性线索在多大程度上与(a)评分者对面试者真实性的感知、(b)面试官对面试表现的评分以及(c)主管对工作表现的评分有关。我们使用了 181 名参加模拟面试的受雇者的录像,以观察和评价面试者的真实性暗示。结果表明,观察者可以区分口头和准/非口头真实性线索,而口头和准/非口头线索都会影响独立评分者对受访者真实性的感知程度。此外,我们还发现,受访者的旁证/非言语真实性线索与预测面试表现特别相关,而只有言语真实性线索与工作表现相关。在分析中,我们进一步考虑了面试中第一印象的作用、受访者的语言认知能力和受访者的外向性。本文讨论了对人的感知理论、真实性研究和面试实践的影响。
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引用次数: 0
Bringing Self-Determination Theory to the Forefront: Examining How Human Resource Practices Motivate Employees of All Ages to Succeed 将自我决定理论引入前沿:研究人力资源实践如何激励各年龄段员工取得成功
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-05-04 DOI: 10.1007/s10869-024-09951-w
Rick A. Laguerre, Janet L. Barnes-Farrell

Self-determination theory (SDT) is widely used in human resource (HR) practice studies to explain how HR practices impact work outcomes. However, there is little empirical evidence establishing the complete SDT mediational process in the HR domain, which entails basic psychological needs and motivation acting as mediators of relations between HR practices and work outcomes. The present study addresses this issue with a mixed methods approach. Using an item classification task with subject matter experts (N = 48), HR practices were classified as autonomy-, competence-, and relatedness-supportive. Based on this scheme, we tested an SDT-based conceptual model in a three-wave sample of working adults (N = 818). Results from Multilevel Structural Equation Modeling (MSEM) support the hypothesized model: basic psychological need satisfaction and autonomous motivation mediate the relationship between HR practice perceptions and work outcomes (performance, thriving, affective organizational commitment, and turnover intentions). Autonomy-supportive practices had a positive effect on autonomy need satisfaction, while competence-supportive practices had positive associations with all three basic psychological needs. Counterintuitively, relatedness-supportive practices had negative effects on autonomy and competence need satisfaction, and the relationship between relatedness-supportive practices and autonomy need satisfaction was moderated by chronological age. We discuss our findings in the context of prominent HR studies that utilize SDT and offer a supplemental age-inclusive HR practice scheme for HR managers interested in understanding the benefits of supporting basic psychological needs from both a motivation and workforce retention standpoint.

自我决定理论(SDT)被广泛应用于人力资源(HR)实践研究,以解释人力资源实践如何影响工作成果。然而,在人力资源领域,很少有实证证据能够证明完整的 SDT 中介过程,即基本心理需求和动机在人力资源实践与工作成果之间的关系中起中介作用。本研究采用混合方法解决了这一问题。通过与主题专家(N = 48)进行项目分类任务,人力资源实践被分为自主支持型、能力支持型和关联支持型。在此基础上,我们对基于 SDT 的概念模型进行了测试,测试对象为三波在职成人样本(样本数 = 818)。多层次结构方程模型(MSEM)的结果支持了假设模型:基本心理需求满足和自主动机是人力资源实践认知与工作结果(绩效、茁壮成长、情感性组织承诺和离职意向)之间关系的中介。自主支持型实践对自主需求满意度有积极影响,而能力支持型实践与所有三种基本心理需求都有积极关联。与直觉相反的是,支持关联性的做法对自主性和能力需求的满足产生了负面影响,而支持关联性的做法与自主性需求满足之间的关系受年龄的调节。我们结合使用 SDT 的著名人力资源研究来讨论我们的发现,并为有兴趣从激励和员工保留的角度了解支持基本心理需求的益处的人力资源经理提供了一个补充性的年龄包容性人力资源实践计划。
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引用次数: 0
Validation and Measurement Invariance of the German and Spanish Gender Bias Scale for Women Leaders 德语和西班牙语女性领导性别偏见量表的验证和测量不变性
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-05-02 DOI: 10.1007/s10869-024-09946-7
Mona Algner, Doris Fay, Timo Lorenz

Gender bias still appears to contribute significantly to the gender disparity observed in upper leadership positions. The present study presents the translation, modification, and validation of the Gender Bias Scale for Women Leaders (GBSWL, Diehl et al., 2020) into German and Spanish. Using data from four samples of full-time employed women from Germany and Spain with and without leadership responsibility (N = 870), we conducted confirmatory factor analyses to establish factorial validity, tested measurement invariance across the different job levels and countries, and tested construct validity. Our results indicate that the original factor structure does not hold in Germany and Spain. Therefore, utilizing the German leader sample as a construction sample, we modified the factor structure and validated the modified version using the remaining three samples. The modified version demonstrated good model fit, had metric measurement invariance across all samples, and resulted in a correlational pattern consistent with theory and the original study. Overall, results suggest that the German and Spanish versions of the GBSWL are reliable and valid instruments that scholars and practitioners can use to advance theory, research, and human resource practice in Germany and Spain.

性别偏见似乎仍然是造成高层领导职位性别差异的重要原因。本研究将女性领导者性别偏见量表(GBSWL,Diehl 等人,2020 年)翻译、修改并验证为德语和西班牙语。我们使用了来自德国和西班牙的四个全职女性样本的数据(样本数 = 870),包括有领导责任和无领导责任的女性(样本数 = 870),进行了确认性因子分析以建立因子效度,测试了不同职位级别和国家的测量不变性,并测试了构建效度。结果表明,原有的因子结构在德国和西班牙并不成立。因此,我们利用德国领导者样本作为构建样本,对因子结构进行了修改,并利用其余三个样本对修改后的版本进行了验证。修改后的版本显示出良好的模型拟合度,在所有样本中都具有度量不变性,并产生了与理论和原始研究一致的相关模式。总之,研究结果表明,德语和西班牙语版本的 GBSWL 是可靠有效的工具,学者和从业人员可以利用它来推动德国和西班牙的理论、研究和人力资源实践。
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引用次数: 0
Navigating Through the Digital Workplace: Measuring Leader Digital Competence 数字工作场所导航:衡量领导者的数字化能力
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-04-29 DOI: 10.1007/s10869-024-09947-6
Helen op ´t Roodt, Eva M. Bracht, Rolf van Dick, Alina S. Hernandez Bark

In a modern digital workplace, leaders must have the necessary skills to lead employees virtually. Despite its high practical and theoretical relevance, a consensus on crucial digital competencies for virtual leaders is lacking, hindering a systematic exploration of the leader’s role in facilitating technology use. In the present article, we propose a new concept and instrument to assess leader digital competence (LDC). After reviewing the literature, we establish three dimensions of LDC, centering around the leader’s ability and inclination to select, promote, and enable technology and digital media among their employees. We provide support for the scale's convergent, discriminant, criterion-related, and incremental validity using four independent samples (N1 = 156, N2 = 309, N3 = 201, N4 employee = 452, N4 leader = 93). Furthermore, results support the reliability and factor structure with the three proposed dimensions of the 10-item LDC scale. The findings demonstrate that the scale represents a psychometrically sound instrument, useful for further examining conditions for effectiveness in the virtual environment. Future research should aim to advance the understanding of antecedents and situational factors that influence the relevance of LDC and its impact on employee, team, and organizational outcomes.

在现代数字化工作环境中,领导者必须掌握必要的技能,以虚拟方式领导员工。尽管虚拟领导者的数字能力具有高度的实践和理论意义,但人们对虚拟领导者的关键数字能力却缺乏共识,这阻碍了对领导者在促进技术应用方面所扮演角色的系统性探索。在本文中,我们提出了评估领导者数字化能力(LDC)的新概念和工具。在回顾了相关文献后,我们围绕领导者在员工中选择、推广和启用技术与数字媒体的能力和倾向,建立了 LDC 的三个维度。我们使用四个独立样本(N1 = 156、N2 = 309、N3 = 201、N4 员工 = 452、N4 领导 = 93)证明了量表的收敛效度、判别效度、标准效度和增量效度。此外,研究结果还证明了 10 个项目的 LDC 量表的可靠性和三个拟议维度的因子结构。研究结果表明,该量表是一种心理测量学上可靠的工具,有助于进一步研究虚拟环境中的有效性条件。未来的研究应旨在推进对影响 LDC 相关性及其对员工、团队和组织成果影响的前因和情境因素的理解。
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引用次数: 0
The Positive Spillover of Managers’ Ally Work: Perceptions of Manager Liberalism and Its Effect on Employee Volunteering 管理者盟友工作的积极溢出效应:对管理者自由主义的看法及其对员工志愿服务的影响
IF 4.8 2区 心理学 Q2 BUSINESS Pub Date : 2024-04-26 DOI: 10.1007/s10869-024-09952-9
Carolyn T. Dang, Marie S. Mitchell

Ally work, or actions to support those from less advantaged social groups, shows promise in advancing social welfare in workplaces. Although much of the literature has explained factors that predict ally work, in this paper, we shift the conversation to understand the positive spillover of managers’ ally work on observing employees. We focus specifically on self ally work. Drawing from the theory of political ideology-as-motivated cognition, we propose that employees perceive managers who enact self ally work as more liberal (rather than conservative). Employees’ perceptions of managers’ liberalism, then, promote a positive unintended consequence in the form of increased employee engagement in volunteering. The spillover benefit, however, is limited to employees who share the manager’s political worldview (i.e., employees who are more liberal vs. conservative). In all, we predict that when managers enact self ally work, employees will perceive their manager as more liberal and be more likely to agree to managers’ volunteering requests if they are also more liberal. We identify positive appraisal of managers’ request as an additional causal mechanism that explains these effects. Findings across six studies—both field and experimental—support our proposals. Implications for theory and practice are reviewed.

盟友工作,即支持弱势群体的行动,有望促进工作场所的社会福利。尽管许多文献都解释了预测盟友工作的因素,但在本文中,我们将话题转向了解管理者的盟友工作对观察员工的积极溢出效应。我们特别关注自我盟友工作。借鉴政治意识形态即动机认知理论,我们提出,员工认为开展自我同盟工作的管理者更自由(而非保守)。因此,员工对管理者自由主义的认知会产生意想不到的积极结果,即员工参与志愿服务的程度会提高。然而,这种溢出效益仅限于那些与管理者的政治世界观相同的员工(即更自由与更保守的员工)。总之,我们预测,当管理者开展自我盟友工作时,员工会认为他们的管理者更自由,如果管理者也更自由,员工就更有可能同意管理者的志愿服务要求。我们认为,对管理者要求的积极评价是解释这些影响的另一个因果机制。六项研究(包括实地研究和实验研究)的结果都支持我们的建议。本文对理论和实践的影响进行了综述。
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引用次数: 0
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