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From whispers to warriors: Public atmosphere’s role in mobilizing social media users against rumors 从窃窃私语到勇士:公共氛围在动员社交媒体用户反对谣言方面的作用
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-04-23 DOI: 10.1016/j.tele.2024.102133
Xiao-Liang Shen , You Wu

Governments and social media platforms strive to combat the spread of online rumors by fostering a positive public atmosphere of rumor combating. However, the effectiveness of this approach remains uncertain, as do the underlying mechanisms through which public atmosphere mobilizes social media users against rumors. Leveraging insights from psychological attachment theory and ethics research, this study aims to examine the mediating mechanisms and boundary conditions for the relationship between public atmosphere and rumor-combating participation (RCP). This empirical study employed a hypothetical scenario method to design two scenarios (i.e., strong vs. weak public atmosphere of rumor combating), and collected 331 valid responses using the MTurk platform. The results provide empirical evidence that public atmosphere significantly facilitates RCP. Moreover, high-level psychological attachment (i.e., identification and internalization) fully mediates the relationship between public atmosphere and RCP, but low-level psychological attachment (i.e., compliance) does not act as a mediator. Further examination of the boundary conditions revealed that moral judgment positively moderates the relationship between public atmosphere and psychological attachment (both high-level and low-level). However, anticipated guilt only exerts a positive moderating influence on the relationship between public atmosphere and low-level psychological attachment. This study provides fresh insights by revealing that public atmosphere can promote RCP by enhancing high-level psychological attachment, while uncovering the distinct moderating roles played by moral cognition and emotion in the process. Therefore, this paper not only advances our theoretical understanding of why and under what conditions public atmosphere influences RCP, but also offers practical insights into strategies for mobilizing social media users to combat rumors.

政府和社交媒体平台努力通过营造积极的公众辟谣氛围来打击网络谣言的传播。然而,这种方法的有效性仍不确定,公共氛围动员社交媒体用户打击谣言的内在机制也是如此。本研究旨在利用心理依恋理论和伦理研究的洞察力,探讨公共氛围与反谣言参与(RCP)之间的中介机制和边界条件。本实证研究采用假设情景法,设计了两种情景(即公众辟谣氛围强与弱的对比),并利用 MTurk 平台收集了 331 个有效回答。研究结果提供了实证证据,表明公众氛围对 RCP 有显著促进作用。此外,高层次的心理依恋(即认同和内化)完全调解了公共氛围与 RCP 之间的关系,但低层次的心理依恋(即顺从)并没有起到调解作用。对边界条件的进一步研究表明,道德判断对公共氛围和心理依恋(高层次和低层次)之间的关系起着积极的调节作用。然而,预期内疚只对公共氛围与低层次心理依恋之间的关系产生积极的调节作用。本研究揭示了公共氛围可以通过增强高层次的心理依恋来促进 RCP,同时揭示了道德认知和情感在这一过程中发挥的不同调节作用,从而提供了新的见解。因此,本文不仅推进了我们对公共氛围为何以及在何种条件下影响 RCP 的理论理解,还为动员社交媒体用户打击谣言的策略提供了实用见解。
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引用次数: 0
Beyond privacy and security: Exploring ethical issues of smart metering and non-intrusive load monitoring 超越隐私和安全:探讨智能计量和非侵入式负荷监测的伦理问题
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-04-22 DOI: 10.1016/j.tele.2024.102132
Adrian Gavorník, Juraj Podroužek, Štefan Oreško, Natália Slosiarová, Gabriela Grmanová

Artificial intelligence is believed to facilitate cost-effective and clean energy by optimizing consumption, reducing emissions, and enhancing grid reliability. Approaches such as non-intrusive load monitoring (NILM) offer energy efficiency insights but raise ethical concerns. In this paper, we identify most prominent ethical and societal issues by surveying relevant literature on smart metering and NILM. We combine these findings with empirical insights gained from qualitative workshops conducted with an electricity supplier piloting the use of AI for power load disaggregation. Utilizing the requirements for trustworthy AI, we show that while issues related to privacy and security are the most widely discussed, there are many other equally important ethical and societal issues that need to be addressed, such as algorithmic bias, uneven access to infrastructure, or loss of human control and autonomy. In total, we identify 19 such overarching themes and explore how they align with practitioners' perspectives and how they embody the seven core requirements for trustworthy AI systems defined by the Ethics Guidelines for Trustworthy AI.

人工智能被认为可以通过优化消费、减少排放和提高电网可靠性,促进经济高效的清洁能源。非侵入式负荷监测(NILM)等方法提供了能源效率见解,但也引发了伦理问题。在本文中,我们通过调查智能计量和非侵入式负荷监测的相关文献,找出了最突出的伦理和社会问题。我们将这些发现与一家电力供应商开展的定性研讨会中获得的经验见解相结合,该供应商正在试点使用人工智能进行电力负荷分解。利用对可信人工智能的要求,我们表明,虽然与隐私和安全相关的问题是最广泛讨论的问题,但还有许多其他同样重要的伦理和社会问题需要解决,例如算法偏差、基础设施使用权不均或人类控制权和自主权的丧失。我们总共确定了 19 个这样的首要主题,并探讨了它们如何与从业者的观点相一致,以及它们如何体现《可信赖的人工智能伦理指南》中定义的可信赖的人工智能系统的七项核心要求。
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引用次数: 0
You have been blocked: Exploring the psychological, personality, and cognitive traits of blocking misinformation sources on social media 您已被屏蔽探索在社交媒体上屏蔽错误信息来源的心理、人格和认知特征
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-04-02 DOI: 10.1016/j.tele.2024.102123
Saifuddin Ahmed, Adeline Wei Ting Bee, Muhammad Masood, Tan Han Wei

While extensive research has explored user engagement with misinformation, there remains a gap in understanding how individuals respond to those who share misinformation by blocking them. This study explores the factors influencing this blocking behavior, including social media news consumption, psychological traits, personality, and cognitive characteristics. Through three studies conducted in varying political contexts (the US and Singapore) and focusing on different types of misinformation (political, health, and political and entertainment deepfakes), we employ the dual motivation framework to analyze the interplay between social media news consumption and the decision to block sources of misinformation. Additionally, we investigate the role of the fear of missing out as a mediator in this relationship and how traits such as conscientiousness and cognitive ability moderate it. Our findings suggest that individuals who frequently consume social media news are more inclined to block sources of misinformation due to a heightened fear of missing out. Furthermore, those with lower levels of cognitive ability and conscientiousness exhibit a greater tendency to block misinformation sources. This research enhances our understanding of the mechanisms driving blocking behavior on social media in response to misinformation and underscores the importance of considering sociopolitical factors in understanding such behaviors.

虽然已有大量研究探讨了用户对错误信息的参与情况,但在了解个人如何通过屏蔽错误信息来应对那些分享错误信息的人方面仍存在空白。本研究探讨了影响这种屏蔽行为的因素,包括社交媒体新闻消费、心理特征、个性和认知特点。通过在不同政治背景下(美国和新加坡)进行的三项研究,并重点关注不同类型的错误信息(政治、健康以及政治和娱乐方面的虚假信息),我们采用了双重动机框架来分析社交媒体新闻消费与屏蔽错误信息来源的决定之间的相互作用。此外,我们还研究了 "害怕错过 "在这种关系中的中介作用,以及自觉性和认知能力等特质如何调节这种关系。我们的研究结果表明,经常消费社交媒体新闻的人由于更害怕错过而更倾向于屏蔽错误信息来源。此外,认知能力和自觉性水平较低的人更倾向于屏蔽错误信息来源。这项研究加深了我们对社交媒体上针对错误信息的屏蔽行为的驱动机制的理解,并强调了在理解此类行为时考虑社会政治因素的重要性。
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引用次数: 0
Are narcissists trolls? A cross-sectional study about aggression, trolling behavior, narcissism, and the moderating role of self-esteem 自恋者是巨魔吗?关于攻击性、钓饵行为、自恋以及自尊的调节作用的横断面研究
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-03-30 DOI: 10.1016/j.tele.2024.102122
Elke Rohmann , Sarah Marie Winkler , Phillip Ozimek , Hans-Werner Bierhoff

Whether in social media, in news services, or via instant messaging systems - in places where people communicate online, one can occasionally encounter internet trolls. Trolls are real people, who engage in destructive, aggressive, or disruptive behavior online, usually under the protection of anonymity. In this cross-sectional study the relationship between grandiose and vulnerable narcissism, self-esteem, aggression, and trolling behavior was investigated on the basis of four assumptions. To test the hypotheses, data from 149 participants were analyzed. The results indicated that aggression and trolling behavior were positively related. Significant positive correlations of both forms of narcissism with aggression and trolling behavior were obtained. Finally, the extent to which self-esteem exhibits a moderating influence on the association between narcissism and trolling was examined. Specifically, high self-esteem was shown to weaken the correlation between narcissism and trolling behavior. Therefore, high self-esteem neutralized the unfavorable impact of high narcissism on trolling. The findings may serve to better understand the personality structure of trolls and the psychological mechanisms involved in their internet trolling behavior.

无论是在社交媒体、新闻服务,还是通过即时通讯系统--在人们进行在线交流的地方,偶尔都会遇到网络巨魔。巨魔是真实存在的人,他们通常在匿名保护下在网上从事破坏性、攻击性或扰乱性行为。在这项横断面研究中,我们基于四个假设,调查了自大和脆弱自恋、自尊、攻击性和巨魔行为之间的关系。为了验证假设,研究人员对 149 名参与者的数据进行了分析。结果表明,攻击性和钓饵行为呈正相关。两种形式的自恋都与攻击行为和钓饵行为有显著的正相关。最后,研究还考察了自尊在多大程度上对自恋与曳引行为之间的关联起到调节作用。具体来说,高自尊被证明会削弱自恋与拖曳行为之间的相关性。因此,高自尊中和了高自恋对拖拽行为的不利影响。这些发现有助于更好地理解网络曳客的人格结构及其网络曳客行为的心理机制。
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引用次数: 0
The interplay of virtual reality and narrative story in disaster journalism through empathy, transportation, and identification 灾难新闻中虚拟现实与叙事故事通过移情、运输和识别的相互作用
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-03-15 DOI: 10.1016/j.tele.2024.102121
Jiyoung Lee , Da-young Kang

Although virtual reality (VR) has been shown to be an effective means of delivering news stories, there is still a lack of understanding as to how VR can complement specific narrative formats, such as textual news, in journalism. This study investigates the impact of using VR (vs. 360° video on a 2D screen) to deliver textual news with high (vs. low) narrativity in terms of triggering issue involvement through three immersion-related psychological responses (empathy, transportation, and identification) within the realm of disaster journalism, wherein victims’ experiences are conveyed to users. The results of a between-subject experiment (N = 144) showed that VR (vs. 2D) reported higher transportation. Moreover, VR (vs. 2D) elicited greater empathy when used in conjunction with the textual disaster news with high (vs. low) narrativity, which further increased issue involvement. These findings provide insights that are expected to be helpful in harnessing the potential of VR for narrative storytelling in journalism, which can provoke an empathetic and visceral understanding of victims in disaster news.

尽管虚拟现实(VR)已被证明是提供新闻报道的一种有效手段,但人们对 VR 如何在新闻报道中补充特定叙事形式(如文字新闻)仍缺乏了解。本研究调查了在灾难新闻领域使用 VR(与在 2D 屏幕上播放 360° 视频相比)提供高(与低)叙事性文本新闻的影响,即通过三种与沉浸感相关的心理反应(移情、交通和认同)引发问题参与,从而向用户传达受害者的经历。主体间实验(N = 144)的结果表明,VR(与 2D)报告的交通量更高。此外,当 VR(与 2D 相比)与具有高(与低)叙事性的文字灾难新闻结合使用时,会引起更大的共鸣,从而进一步提高了问题的参与度。这些研究结果提供了一些见解,预计将有助于利用 VR 在新闻叙事中的潜力,从而引发人们对灾难新闻中受害者的共鸣和直观理解。
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引用次数: 0
“It’s too much”: Excessive smartphone use during the COVID-19 crisis, information overload, and infection self-efficacy "太多了":COVID-19 危机期间过度使用智能手机、信息超载和感染自我效能感
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-03-06 DOI: 10.1016/j.tele.2024.102119
Jörg Matthes, Ariadne Neureiter, Anja Stevic, Selina Noetzel

During the COVID-19-related lockdowns around the world, individuals received a permanent digital stream of information about the pandemic via their smartphones. We theorize that such excessive COVID-19-related smartphone use can affect information overload, i.e., the perception of being exposed to too much information about COVID-19. We also introduce the notion of infection self-efficacy, the feeling that one is able to control the likelihood of being infected. We conducted a two-wave panel survey among an adult sample in Austria (NT2 = 416) during the first lockdown in 2020. Findings of a metric measurement invariant structural equation model revealed that excessive smartphone use predicts information overload over time. Moreover, information overload resulted in lower infection self-efficacy after one month. Reciprocal effects showed that information overload at T1 also increased excessive smartphone use at T2, suggesting a spiral. However, infection self-efficacy did not predict information overload and excessive smartphone use over time. Our findings contribute to the literature on information processing mechanisms by providing clear evidence for the reciprocal relationship between excessive smartphone use and information overload over time. The findings are also important for health scholarship because they explain individuals’ perceptions about whether they are able to protect themselves from COVID-19.

在全球范围内与 COVID-19 相关的封锁期间,人们通过智能手机接收到了有关该流行病的永久性数字信息流。我们的理论是,过度使用与 COVID-19 相关的智能手机会影响信息超载,即认为自己接触了太多有关 COVID-19 的信息。我们还引入了感染自我效能的概念,即一个人能够控制感染可能性的感觉。在 2020 年第一次封锁期间,我们对奥地利的成人样本(NT2 = 416)进行了两波小组调查。度量测量不变结构方程模型的研究结果表明,过度使用智能手机会随着时间的推移导致信息超载。此外,信息超载导致一个月后感染自我效能降低。相互影响表明,T1 阶段的信息超载也会增加 T2 阶段智能手机的过度使用,这表明存在一个螺旋上升的过程。然而,随着时间的推移,感染自我效能并不能预测信息超载和智能手机的过度使用。我们的研究结果为过度使用智能手机与信息超载之间的相互关系提供了明确的证据,从而为有关信息处理机制的文献做出了贡献。这些发现对健康学术研究也很重要,因为它们解释了个人对自己是否有能力保护自己免受 COVID-19 感染的看法。
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引用次数: 0
Measuring social support for depression on social media: A multifaceted study on user interaction and emotional spread 衡量社交媒体对抑郁症的社会支持:关于用户互动和情感传播的多方面研究
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-03-01 DOI: 10.1016/j.tele.2024.102120
Xiao-Kun Wu , Yi-Yin Zhou , Bu Zhong

User interaction within social media groups is increasingly vital for offering social support to individuals experiencing mental health issues. However, measuring social support in these online communities is challenging due to the dynamic and complex nature of user interaction, which conventional research methods struggle to capture. To cope with the challenge, we propose a mixed-measurement approach that combines network theory and social support perspectives to enhance existing measures. Our methods offer a more comprehensive understanding of social support online by estimating emotional spread within these communities and examining the impact of information exposure and government control on community activities and users’ mood stability. Our findings highlight the importance of considering multiple dimensions and factors when measuring social support in social media groups, adding insights into the underlying mechanism of social support cultivation on social media platforms.

社交媒体群组中的用户互动对于向有心理健康问题的个人提供社会支持越来越重要。然而,由于用户互动的动态性和复杂性,测量这些网络社区中的社会支持具有挑战性,而传统的研究方法很难捕捉到这一点。为了应对这一挑战,我们提出了一种混合测量方法,将网络理论和社会支持视角相结合,以增强现有的测量方法。我们的方法通过估算这些社区内的情感传播,考察信息接触和政府控制对社区活动和用户情绪稳定的影响,从而更全面地了解在线社会支持。我们的研究结果强调了在测量社交媒体群体中的社会支持时考虑多个维度和因素的重要性,为社交媒体平台上社会支持培养的内在机制提供了新的视角。
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引用次数: 0
Digital infrastructure and innovation in Africa: Does human capital mediates the effect? 非洲的数字基础设施和创新:人力资本是否起中介作用?
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-02-23 DOI: 10.1016/j.tele.2024.102111
Dennis Boahene Osei

While both theory and empirical evidence have established the critical role of digital infrastructure in promoting innovation, there needs to be more understanding of factors mediating this nexus, especially from the African context, which is understudied. This paper argues that digital infrastructure spurs innovation, but the overall effect depends on countries’ level of human capital. Relying on data from 28 African countries spanning 2011–2019 and the system Generalized Method of Moment (GMM) estimator, this study departs from the extant literature by examining the synergistic effect of digital infrastructure and human capital on innovation while placing much emphasis on the multidimensional measurement approach of digital infrastructure. The results show a positive relationship between digital infrastructure and innovation in Africa. Furthermore, the interactive effect of digital infrastructure and human capital is significantly related to innovation, implying that digital infrastructure can indirectly enhance innovation through human capital accumulation. To promote innovation, the study recommends that policies that improve digital infrastructure should be pursued simultaneously with policies that enhance human capital.

虽然理论和经验证据都证明了数字基础设施在促进创新方面的关键作用,但我们需要更多地了解促成这一关系的因素,尤其是对非洲的研究不足。本文认为,数字基础设施会促进创新,但总体效果取决于各国的人力资本水平。依托 28 个非洲国家 2011-2019 年的数据和系统广义矩法(GMM)估计方法,本研究与现有文献不同,考察了数字基础设施和人力资本对创新的协同效应,同时非常重视数字基础设施的多维测量方法。研究结果表明,非洲的数字基础设施与创新之间存在正相关关系。此外,数字基础设施和人力资本的互动效应与创新有显著关系,这意味着数字基础设施可以通过人力资本积累间接促进创新。为促进创新,研究建议,改善数字基础设施的政策应与提高人力资本的政策同时实施。
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引用次数: 0
Why do people use Metaverse? A uses and gratification theory perspective 人们为什么使用 Metaverse?从使用和满足理论的角度看
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-02-16 DOI: 10.1016/j.tele.2024.102110
Heeseung Yu

In recent years, continued advancements in 5G and other communications technologies, coupled with the disruptions in physical interactions brought about by the COVID-19 pandemic, have drawn global attention and capital to the metaverse. In this context, the present study was conducted with the aim of developing and validating multidimensional usage motivation factors that capture the unique properties of the metaverse. In addition to extensive literature research, a Delphi study was conducted with a group of 30 professionals to derive the initial items for metaverse usage motivation. Those items were then used to devise a questionnaire that was in turn administered to 1000 metaverse users. Exploratory and confirmatory factor analysis resulted in 13 items based on four factors: communication, experience of new worlds, self-expression, and economic activity. Both convergent and discriminant validity were verified between the factors. Finally, correlation analysis was used to verify the nomological validity of the scale. Metaverse usage motivation, when identified as described in this study, is expected to serve as a useful tool that can be measured more objectively than the existing concept of metaverse usage motivation, as the measurement tool described herein reflects the opinions of actual metaverse users and experts. It is also expected to be used in various contexts as a measurement variable in subsequent studies examining metaverse user usage behavior.

近年来,5G 和其他通信技术的不断进步,加上 COVID-19 大流行病对物理交互的破坏,吸引了全球对元宇宙的关注和资本。在此背景下,本研究旨在开发和验证多维使用动机因素,以捕捉元宇宙的独特属性。除了广泛的文献研究外,还与 30 位专业人士进行了德尔菲研究,以得出元海外使用动机的初始项目。然后,利用这些项目设计了一份调查问卷,并对 1000 名元海外用户进行了问卷调查。通过探索性和确认性因素分析,得出了基于四个因素的 13 个项目:交流、新世界体验、自我表达和经济活动。这些因子之间的收敛性和判别性都得到了验证。最后,相关分析用于验证量表的名义效度。与现有的 "元海外使用动机 "概念相比,本研究中描述的元海外使用动机测量工具反映了实际元海外用户和专家的意见,因此有望成为一种能更客观地测量元海外使用动机的有用工具。本研究中描述的测量工具反映了实际的元海外用户和专家的意见,因此有望在后续研究中作为测量变量用于各种场合,研究元海外用户的使用行为。
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引用次数: 0
The Government Metaverse: Charting the Coordinates of Citizen Acceptance 政府元网:绘制公民接受度坐标图
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-02-15 DOI: 10.1016/j.tele.2024.102109
Ahmad Samed Al-Adwan

The primary aim of this study is to examine citizens' intentions to adopt meta-government (or metaverse government) by investigating the influence of various enablers and barriers on adoption intentions. Drawing upon the Technology Acceptance Model, this research utilizes a dual factor approach to examine how herd behavior, perceived ease of use, perceived usefulness, perceived cyber risks, and resistance to change impact intentions to adopt meta-government. A total of 371 responses were collected and analyzed using Structural Equation Modeling. The results highlight the significance of herd behavior, perceived ease of use, and perceived usefulness in facilitating adoption intentions, while perceived cyber risks negatively affect both adoption intentions and perceived usefulness. This study contributes original insights into the key facilitators and obstacles citizens encounter when considering meta-government adoption, addressing a gap in the literature.

本研究的主要目的是通过调查各种促进因素和障碍对采用意愿的影响,来研究公民采用元政府(或元海政府)的意愿。借鉴技术接受模型,本研究采用双因素法来考察从众行为、感知易用性、感知有用性、感知网络风险和变革阻力如何影响采用元政府的意愿。共收集了 371 份回复,并使用结构方程模型进行了分析。结果表明,从众行为、感知易用性和感知有用性在促进采用意愿方面具有重要意义,而感知网络风险则对采用意愿和感知有用性产生负面影响。本研究对公民在考虑采用元政府时遇到的关键促进因素和障碍提出了独到见解,填补了文献空白。
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引用次数: 0
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Telematics and Informatics
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