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A social mapping of Swedish environment-focussed Facebook groups: The principles, methods and implementation of a mapping project 瑞典以环境为焦点的Facebook群组的社会地图:地图项目的原则、方法和实施
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102021
Vaia Doudaki , Nico Carpentier

Aiming to contribute to the sparse literature on social mapping methodologies, this article elaborates on the principles, procedures and research design of a social mapping project. It first demonstrates the design and implementation of a mapping project of active Facebook groups in Sweden that focus on the environment, by elaborating on the project’s mapping principles and procedures. The developed mapping methodology integrates a variety of data gathering and analysis methods (survey research, online search, big data analysis, content analysis), applying the principle of triangulation, to ensure the completeness of the mapping. It also combines small-scale and big data analysis, addressing the advantages and limitations of these methods, in the framework of the specific research. In the second part, the article gives the overview of the social map of the 152 identified environment-focussed Facebook groups, connected to Sweden, during 2019–2020, presenting their basic features, networks and environmental focal points. In their majority these groups adopt ecocentric positions towards the environment and openly critique anthropocentrism, often being connected to civil society and activist networks, concerning environmental issues and action. These findings point to the potential of coordinated environmental action, being communicated and mediated through online spaces.

本文阐述了社会地图项目的原则、程序和研究设计,旨在为稀疏的社会地图方法学文献做出贡献。它首先展示了瑞典活跃的Facebook群组的地图绘制项目的设计和实施,该项目专注于环境,详细阐述了该项目的地图绘制原则和程序。所开发的地图绘制方法集成了多种数据收集和分析方法(调查研究、在线搜索、大数据分析、内容分析),应用三角测量原理,以确保地图绘制的完整性。它还结合了小规模和大数据分析,在具体研究的框架内解决了这些方法的优势和局限性。在第二部分中,文章概述了2019-2020年期间与瑞典有关的152个已确定的以环境为重点的Facebook群组的社交地图,介绍了它们的基本特征、网络和环境焦点。在大多数情况下,这些群体对环境采取以生态为中心的立场,并公开批评人类中心主义,通常与民间社会和活动家网络有关,涉及环境问题和行动。这些发现指出了通过在线空间进行沟通和调解的协调环境行动的潜力。
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引用次数: 0
Is ChatGPT scary good? How user motivations affect creepiness and trust in generative artificial intelligence ChatGPT好得吓人吗?用户动机如何影响对生成式人工智能的恐惧和信任
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102030
Tae Hyun Baek , Minseong Kim

Few studies have examined user motivations to use generative artificial intelligence (AI). This research aims to address this gap by examining how user motivations for ChatGPT usage affect perceived creepiness, trust, and the intention to continue using AI chatbot technology. The findings of an online survey (N = 421) reveal a negative relationship between personalization and creepiness, while task efficiency and social interaction are positively associated with creepiness. Increased levels of creepiness, in turn, result in decreased continuance intention. Furthermore, task efficiency and personalization have a positive impact on trust, leading to increased continuance intention. The results contribute to the field of human–computer interaction by investigating the motivations for utilizing generative AI chatbots and advancing our comprehension of AI creepiness, trust, and continuance intention. The practical ramifications of this research can inform the design of user interfaces and the development of features for generative AI chatbots.

很少有研究考察用户使用生成人工智能的动机。这项研究旨在通过研究用户使用ChatGPT的动机如何影响感知到的恐怖、信任以及继续使用人工智能聊天机器人技术的意图来解决这一差距。一项在线调查的结果(N=421)显示,个性化与恐怖感之间存在负相关,而任务效率和社交互动与恐怖感呈正相关。恐怖程度的增加反过来又导致持续意愿的降低。此外,任务效率和个性化对信任有积极影响,导致持续意愿增加。研究结果通过调查使用生成型人工智能聊天机器人的动机,并促进我们对人工智能爬行、信任和持续意图的理解,为人机交互领域做出了贡献。这项研究的实际成果可以为生成型人工智能聊天机器人的用户界面设计和功能开发提供信息。
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引用次数: 3
Do social media matter? The effects of information seeking on COVID-19 psychological and behavioral processes 社交媒体重要吗?信息寻求对COVID-19心理和行为过程的影响
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102027
Christopher E. Beaudoin

With the evolution of media technologies, social media have developed as a means to purposive and incidental use and subsequent benefits and detriments. This study investigates how individuals’ use of information via social media helps them achieve psychological and behavioral advances in the context of the COVID-19 pandemic. This study’s novelty lies in its positioning of social media information seeking (SMIS) as a precursor to the staged behavioral processes of the Theory of Planned Behavior. This novel extension entails the testing of a conceptual model of the influence of SMIS on three psychological factors (i.e., attitudes, subjective norms, perceived behavioral control), which, in turn, predict behavioral intention. It implements cross-sectional data from a survey of adults in New York City in 2020 (N = 1,021). The structural equation models were well-fitting and generally validated by the data, including the posited two steps from SMIS to psychological factors to behavioral intention. Structural equation modeling underscores the role of SMIS as a core driver of wearing a facemask, with positive effects on attitudes and perceived behavioral control and subsequent mediated positive effects on behavioral intention. In terms of sheltering in place, there was evidence of positive effects of SMIS on perceived behavioral control and, in turn, from the three psychological factors to behavioral intention, but the mediation role of the psychological factors was weaker in this model. Theoretical and practical implications are discussed.

随着媒体技术的发展,社交媒体已经发展成为一种有目的和偶然使用的手段,以及随之而来的好处和坏处。本研究调查了在新冠肺炎大流行的背景下,个人通过社交媒体使用信息如何帮助他们实现心理和行为进步。这项研究的新颖之处在于它将社交媒体信息寻求(SMIS)定位为计划行为理论的阶段性行为过程的前兆。这一新颖的扩展需要测试SMIS对三个心理因素(即态度、主观规范、感知行为控制)的影响的概念模型,这三个因素反过来又预测了行为意图。它采用了2020年纽约市成年人调查的横断面数据(N=1021)。结构方程模型拟合良好,并得到了数据的普遍验证,包括假设的从SMIS到心理因素再到行为意图的两个步骤。结构方程建模强调了SMIS作为戴口罩的核心驱动因素的作用,它对态度和感知的行为控制产生了积极影响,随后对行为意图产生了中介的积极影响。在就地避难方面,有证据表明SMIS对感知行为控制有积极影响,进而从三个心理因素到行为意向,但心理因素在该模型中的中介作用较弱。讨论了理论和实践意义。
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引用次数: 1
Digital capacity and employment outcomes: Microdata evidence from pre- and post-COVID-19 Europe 数字能力和就业成果:来自2019冠状病毒病前后欧洲的微数据证据
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102024
Kadri Männasoo , Jon Kristian Pareliussen , Artjom Saia

This paper examines the relationship between employment outcomes and broadband Internet access, education and digital skills using the pre- and post-COVID-19 survey waves of the Eurostat Community Statistics on Information Society from 2017, 2019, and 2021 in 27 European countries. Joint estimates of individuals’ employment status and skills employ external controls based on Eurostat and COVID-19 European Regional Tracker NUTS1-level regional statistics and Oxford COVID-19 Government Response Tracker information on governments’ containment and economic support measures. Broadband access, digital skills and educational attainment combine to raise employment outcomes, but COVID-19 has changed these relationships in distinct ways. It has increased employment benefits from formal education and roughly tripled the labor market advantages from having household members with tertiary education. The pandemic has increased the employment value of having at least some digital skills, while the relative benefits of more advanced digital skills shrank.

本文利用欧盟统计局2017年、2019年和2021年在27个欧洲国家进行的信息社会社区统计的COVID-19前后调查,研究了就业结果与宽带互联网接入、教育和数字技能之间的关系。根据欧盟统计局和新冠肺炎欧洲区域跟踪机构NUTS1级区域统计数据以及牛津新冠肺炎政府应对跟踪机构关于政府遏制和经济支持措施的信息,对个人就业状况和技能的联合估计采用外部控制。宽带接入、数字技能和教育程度共同提高了就业成果,但新冠肺炎以不同的方式改变了这些关系。它增加了正规教育带来的就业福利,并使家庭成员接受高等教育带来的劳动力市场优势增加了大约三倍。疫情增加了至少拥有一些数字技能的就业价值,而更先进的数字技能的相对效益却有所下降。
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引用次数: 0
Migration stress, risky Internet uses, and scam victimization: An empirical study among Chinese migrant workers 迁移压力、高风险互联网使用与诈骗受害:中国农民工的实证研究
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102022
Hongliang Chen , Yunsha Pu , David Atkin

In China, Internet scams against migrant workers have grown increasingly prevalent. This study uses routine activity theory and uses and gratifications theory to investigate how migration stress affects susceptibility to risky internet use and scam-related outcomes among Chinese migrant workers. The present study utilized a survey of 543 migrant workers. Findings revealed that migration stress was a significant predictor of engaging in risky online leisure activities, risky online shopping, privacy disclosure, and a lack of protective measures. The failure to adopt protective behaviors and engagement in risky online leisure activities, online loaning, and privacy disclosure were also found to increase migrant workers’ exposure to scam information and victimization. Study results sheds light on the impact of migration stress on the online behavior of migrant workers in China and provides insights into protecting them from Internet scams. Our findings may inform the development of interventions aimed at preventing online scams against migrant workers and promoting safer Internet use.

在中国,针对农民工的网络诈骗越来越普遍。本研究使用日常活动理论和使用和满足理论来调查移民压力如何影响中国农民工对网络使用风险和欺诈相关结果的易感性。本研究对543名农民工进行了调查。研究结果显示,移民压力是参与高风险在线休闲活动、高风险在线购物、隐私泄露和缺乏保护措施的重要预测因素。未采取保护行为和参与有风险的网络休闲活动、网络借贷和隐私披露也增加了农民工接触诈骗信息和受害的机会。研究结果揭示了移民压力对中国农民工网络行为的影响,并为保护他们免受网络诈骗提供了见解。我们的研究结果可能会为制定旨在防止针对移民工人的网络诈骗和促进更安全的互联网使用的干预措施提供信息。
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引用次数: 0
Understanding the effects of the textual complexity on government communication: Insights from China’s online public service platform 理解文本复杂性对政府沟通的影响:来自中国在线公共服务平台的洞察
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102028
Liangdong Lu , Jia Xu , Jiuchang Wei

While texts are the primary carriers of information for government decision making, few studies have examined the role of textual complexity in government-citizen communication. Using a variety of natural language processing methods, this paper measured textual complexity from the perspectives of word complexity, logical complexity, and abnormal negative emotion based on the textual data of the 1.15 million online messages left by the citizens to government leaders on China’s online public service platform, and explored its impact on government responses. Based on the Double-hurdle model, this paper found that the government response can be composed of two decision-making processes: response-intention, which indicates whether to respond, and response-level, which represents the extent of response. For response-intention decision-making, the simpler the words and logic of the message, the more likely it is to receive a reply from the government. For response-level decision-making, messages with more complex words and logic received a higher level of government response. Abnormal negative emotion in the message significantly reduced the government’s response intention and response level, and the negative effect of abnormal negative emotion on response intention was much greater than on the response level. This study not only helps to understand how the government makes decisions based on textual information, but also has important value for responsive government construction and equalization of government services.

虽然文本是政府决策的主要信息载体,但很少有研究考察文本复杂性在政府与公民沟通中的作用。本文采用多种自然语言处理方法,基于中国在线公共服务平台上115万条公民给政府领导人的在线信息的文本数据,从词语复杂性、逻辑复杂性和异常负面情绪角度测量了文本复杂性,并探讨了其对政府回应的影响。基于双障碍模型,本文发现政府反应可以由两个决策过程组成:反应意图,表示是否反应;反应水平,表示反应程度。对于回应意向决策,信息的措辞和逻辑越简单,就越有可能收到政府的回复。对于响应级别的决策,措辞和逻辑更复杂的信息得到了更高级别的政府响应。信息中的异常负面情绪显著降低了政府的响应意愿和响应水平,且异常负面情绪对响应意愿的负面影响远大于对响应水平的负面影响。本研究不仅有助于理解政府如何根据文本信息做出决策,而且对响应型政府建设和政府服务均等化具有重要价值。
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引用次数: 1
Exploring the Determinants of Artificial Intelligence (AI) Literacy: Digital Divide, Computational Thinking, Cognitive Absorption 探索人工智能(AI)素养的决定因素:数字鸿沟,计算思维,认知吸收
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102026
Ismail Celik

To effectively utilize artificial intelligence (AI)-based technologies such as ChatGPT and realize their novel ethical issues, individuals must have a variety of knowledge and skills about AI. Such knowledge and skills have led to the emergence of AI literacy. Despite the importance of AI literacy in everyday life, little is known about its determinants. To better understand the determinants of AI literacy, we attempted to build a research model relying on previous research and different theoretical frameworks. The model incorporated digital divide, cognitive absorption, and computational thinking. As a major finding from the current study, computational thinking was found to be a significant determinant of AI literacy, which facilitate using, recognizing, and evaluating AI-based technologies. Moreover, we found out that individuals with physical access to information and communication technologies (ICTs) are more expected to use and recognize AI. Also, motivation and skills in using ICTs enable individuals to better evaluate the outcomes of AI-based technologies. The findings also showed that convenient access to ICTs contributes to a deep involvement with AI-based technologies in the use. Further, individuals with higher motivation and skills to use AI technologies are likely to have a pleasant experience after using these technologies.

为了有效利用基于人工智能(AI)的技术,如ChatGPT,并实现其新颖的伦理问题,个人必须具备各种有关人工智能的知识和技能。这些知识和技能导致了人工智能素养的出现。尽管人工智能素养在日常生活中很重要,但人们对其决定因素知之甚少。为了更好地理解人工智能素养的决定因素,我们试图建立一个基于先前研究和不同理论框架的研究模型。该模型融合了数字鸿沟、认知吸收和计算思维。作为当前研究的一个主要发现,计算思维被发现是人工智能素养的重要决定因素,人工智能素养有助于使用、识别和评估基于人工智能的技术。此外,我们发现,能够实际使用信息和通信技术的个人更有希望使用和认可人工智能。此外,使用信息和通讯技术的动机和技能使个人能够更好地评估基于人工智能的技术的成果。研究结果还表明,方便地获得信通技术有助于深入参与基于人工智能的技术的使用。此外,具有更高动机和技能使用人工智能技术的个人在使用这些技术后可能会有愉快的体验。
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引用次数: 3
Who (and with whom) uses more emoji? Exploring individual, relational, and motivational characteristics driving emoji use 谁(和谁一起)使用更多的表情符号?探索驱动表情符号使用的个人、关系和动机特征
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-09-01 DOI: 10.1016/j.tele.2023.102023
Bernardo P. Cavalheiro, David L. Rodrigues, Marília Prada

Emoji use, despite being pervasive in digital communication, is often dependent on individual characteristics (e.g., gender, age, personality), relational dimensions (e.g., intimacy with specific others), motives for using them (e.g., because emoji allow to better express emotions), and the context in which they are used (e.g., emoji use is considered more appropriate with closer interlocutors, such as friends). However, research has yet to examine if and how these variables associate with emoji use frequency when considered together. In a correlational study (N = 444), we explored the relative contribution of individual characteristics, perceived relatedness to others, and motives to explain the frequency of emoji use with different interlocutors. Hierarchical linear regressions showed that being younger, scoring higher on conscientiousness, and resorting to emoji for personal contact were correlates of emoji use frequency with closer interlocutors (e.g., family and friends). In contrast, being older, scoring lower on agreeableness, and perceiving more relational intimacy were correlates of emoji use frequency with more distant interlocutors (e.g., supervisors and doctors). Overall, results highlight the need to account for multiple variables at different levels to examine emoji use patterns in digital communication.

表情符号的使用,尽管在数字通信中很普遍,但往往取决于个人特征(例如性别、年龄、个性)、关系维度(例如与特定他人的亲密关系)、使用它们的动机(例如,因为表情符号可以更好地表达情感),以及它们的使用背景(例如,表情符号的使用被认为更适合于更亲密的对话者,如朋友)。然而,研究还没有检验这些变量是否以及如何与表情符号的使用频率联系在一起。在一项相关研究(N=444)中,我们探讨了个体特征、感知到的与他人的关系和动机的相对贡献,以解释不同对话者使用表情符号的频率。分层线性回归显示,年龄较小、认真程度得分较高以及使用表情符号进行个人接触与表情符号与更亲密的对话者(如家人和朋友)的使用频率相关。相比之下,年龄较大、宜人性得分较低、感知到更多的关系亲密度与表情符号的使用频率与更遥远的对话者(如主管和医生)相关。总体而言,研究结果强调需要考虑不同层次的多个变量,以研究表情符号在数字通信中的使用模式。
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引用次数: 0
Is real screen time a determinant of problematic smartphone and social network use among young people? 真实的屏幕时间是年轻人使用智能手机和社交网络问题的决定因素吗?
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-01 DOI: 10.1016/j.tele.2023.101994
Łukasz Tomczyk , Elma Selmanagic Lizde

Smartphone use by adolescents is increasingly attracting the interest of social scientists, parents, and educational stakeholders (teachers, educators, educational policy makers), generally in a negative context. There are, however, many myths surrounding the issue, resulting from the reproduction of stereotypes about the psychosocial functioning of adolescents in cyberspace, as well as inadequately constructed research tools that measure how new media are used. This text is an attempt to show the phenomenon of problematic Internet use through the prism of screen time measured using real data from smartphones. The research was conducted in first half of 2022 among adolescents aged 13–19 in Bosnia and Herzegovina (N = 1185, mean age = 15.47 with standard deviation = 1.84). The research was implemented using a triangulation of tools such as the Smartphone Addiction Scale (SAS Scale), Software Installed on the Smartphone (SIS Scale), The Bergen Social Media Addiction Scale (BSMAS), and the Screen Time Scale (STS). From the data collected, it was noted that: 1) Screen time correlates weakly with problematic smartphone use and social networking; 2)The average period of smartphone use in the study group is 3 h49 minutes per day, of which 37 min are related to web browsing, while 2 h22 minutes are related to social networking; 3) A quarter of adolescents use a smartphone more than 5.5 h per day, of which more than 2 h15 minutes is screen time related to social media; 4) Approximately half of the respondents use smartphones slightly more than 2 h per day; 5) Girls use smartphones for longer than boys; 6) Place of residence (city or countryside) does not affect screen time; 7) Screen time is related to a medium degree to the type of software installed on the smartphone; 8) There is a need to refine the measurement methodology of screen time and to abandon self-declaration in this area.

青少年使用智能手机越来越吸引社会科学家、家长和教育利益相关者(教师、教育工作者、教育政策制定者)的兴趣,通常是在负面环境中。然而,围绕这个问题存在许多神话,这是由于网络空间中对青少年心理社会功能的刻板印象的再现,以及衡量如何使用新媒体的研究工具构建不足。本文试图通过使用智能手机的真实数据测量屏幕时间的棱镜来展示有问题的互联网使用现象。这项研究于2022年上半年在波斯尼亚和黑塞哥维那13-19岁的青少年中进行(N=1185,平均年龄15.47,标准差=1.84)。该研究使用智能手机成瘾量表(SAS量表)、智能手机上安装的软件(SIS量表)和卑尔根社交媒体成瘾量表,以及屏幕时间刻度(STS)。从收集的数据中可以看出:1)屏幕时间与有问题的智能手机使用和社交网络的相关性较弱;2) 研究组智能手机的平均使用时间为每天3 h49分钟,其中37分钟与网络浏览有关,2 h22分钟与社交网络有关;3) 四分之一的青少年每天使用智能手机的时间超过5.5小时,其中超过2 h15分钟是与社交媒体相关的屏幕时间;4) 大约一半的受访者每天使用智能手机的时间略多于2小时;5) 女孩使用智能手机的时间比男孩长;6) 居住地(城市或农村)不影响放映时间;7) 屏幕时间在中等程度上与智能手机上安装的软件类型有关;8) 有必要完善屏幕时间的测量方法,并在这一领域放弃自我声明。
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引用次数: 2
Trolling asymmetry toward Republicans and Democrats and the shift from foreign to domestic trolling 对共和党和民主党的不对称以及从国外到国内的转移
IF 8.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-01 DOI: 10.1016/j.tele.2023.101998
Pnina Fichman , Shohana Akter

Online trolling toward politicians is noticeable now more than ever before. The increase in online political discourse in recent years on one hand and the increased efforts to curb the spread of trolling and disinformation on the other hand may affect trolling in opposing direction. We examine how four trolling tactics toward politicians evolved between the 2016 and 2020 US presidential election cycles. We also examine the variations in trolling toward Democrat and Republican politicians in light of the asymmetric nature of American politics. Based on thematic content analysis of 9,461 comments on tweets posted by candidates from both parties, we found differences in the extent and style of trolling tactics between the two election cycles, with a significant increase in insulting. We also found trolling asymmetry in the extent and style of trolling comments toward Republicans and Democrats. Informed by theories of online disinhibition and ideological asymmetry, we discuss the trolling asymmetry, and we explain the change in the degree of trolling tactics over time in light of the shift from the Russian trolls to domestic trolling.

网上对政客的谩骂现在比以往任何时候都更加引人注目。近年来,网络政治话语的增加,以及遏制网络钓鱼和虚假信息传播的努力,可能会影响网络钓鱼朝着相反的方向发展。我们研究了2016年至2020年美国总统选举周期期间,针对政客的四种攻击策略是如何演变的。鉴于美国政治的不对称性,我们还研究了对民主党和共和党政客的攻击的变化。基于对两党候选人在推特上发表的9461条评论的主题内容分析,我们发现在两个选举周期之间,煽动策略的程度和风格存在差异,侮辱性言论显著增加。我们还发现,在针对共和党和民主党的谩骂评论的程度和风格上存在着不对称性。根据网络去抑制和意识形态不对称的理论,我们讨论了巨魔的不对称性,并解释了随着时间的推移,从俄罗斯巨魔到国内巨魔的转变,巨魔策略的程度发生了变化。
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引用次数: 0
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