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What makes citizens participate in government data governance? A study based on Behavioral Reasoning Theory 是什么促使公民参与政府数据治理?基于行为推理理论的研究
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-19 DOI: 10.1016/j.tele.2024.102198
Min Zhang , Ke Zhang , Yin Zhang , Sonali Kudva
This study seeks to examine the underlying mechanisms that shape citizens’ intentions to participate in government data governance. By uncovering the multifaceted determinants that facilitate or inhibit such participation, this study provides a theoretical foundation and methodological approach for future related research. Based on the findings, practical strategies to bolster citizen engagement in government data governance are proposed. An integrated higher-order reflective-formative model was constructed using the Behavioral Reasoning theory as a foundational framework. This model amalgamates the Civic Voluntarism Model, the Administrative Burden Theory, and the Ladder of Citizen Participation Theory. We employed PLS-SEM to analyze the influence of value orientation, attitude, participation, and non-participation reasoning on civic participation intention. Simultaneously, we explored the effects of six lower-order factors—motivation, resource, mobilization, psychological cost, compliance cost, and learning cost—on participation and non-participation reasoning. The study found that value orientation significantly and positively influences both participation reasoning and attitudes. Conversely, value orientation has a significant negative effect on non-participation reasoning. Participation reasoning positively impacts attitudes and the willingness to participate. Non-participation reasoning negatively affects attitudes and the willingness to participate. Motivation plays a crucial role in shaping a citizen’s participation reasoning. Compliance cost is also a key factor influencing citizens’ non-participation reasoning.
本研究旨在探讨影响公民参与政府数据治理意愿的内在机制。通过揭示促进或抑制这种参与的多方面决定因素,本研究为未来的相关研究提供了理论基础和方法论。根据研究结果,提出了促进公民参与政府数据治理的实用策略。以行为推理理论为基础框架,构建了一个综合的高阶反思-形成模型。该模型融合了公民自愿主义模型、行政负担理论和公民参与阶梯理论。我们采用 PLS-SEM 分析了价值取向、态度、参与和不参与推理对公民参与意向的影响。同时,我们还探讨了六个低阶因素--动机、资源、动员、心理成本、遵从成本和学习成本--对参与和非参与理由的影响。研究发现,价值取向对参与推理和态度都有显著的正向影响。相反,价值取向对非参与推理有显著的负面影响。参与推理对态度和参与意愿有积极影响。非参与推理对态度和参与意愿有负面影响。动机对公民参与推理的形成起着至关重要的作用。遵从成本也是影响公民非参与推理的一个关键因素。
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引用次数: 0
Online health [mis]information processing and evaluation among older adults: Comparing individuals with varied abilities in information discernment 老年人的在线健康[错误]信息处理和评估:比较具有不同信息鉴别能力的个人
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-16 DOI: 10.1016/j.tele.2024.102197
Wei Peng , Jingbo Meng , Sue Lim , Huiyi Liu
Older adults are vulnerable to online health misinformation. This study fills a research gap by exposing older adults to a mixture of health-related misinformation and factual information and employing the think-aloud protocol in a semi-structured interview to understand information processing and evaluation in the moment of information engagement. The participants were categorized into two groups based on their abilities to discern misinformation. Via thematic analysis, we compared the two groups and found distinctive information processing patterns between them. We propose guidelines for evaluating online misinformation based on the best practices of those who have a high capacity to discern the veracity of the information and pitfalls to avoid based on the experience of those who failed to correctly differentiate true and misinformation.
老年人很容易受到网上健康误导信息的影响。本研究通过让老年人接触与健康有关的误导信息和事实信息,并在半结构化访谈中采用思考-朗读协议来了解老年人在接触信息时的信息处理和评估情况,从而填补了研究空白。我们根据参与者辨别错误信息的能力将他们分为两组。通过主题分析,我们对两组参与者进行了比较,发现了他们之间独特的信息处理模式。我们根据辨别信息真伪能力强的人的最佳实践,提出了评估网络虚假信息的指导原则,并根据未能正确区分真假信息的人的经验,提出了应避免的误区。
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引用次数: 0
Exploring college students' risk perception and acceptance intention of facial recognition technology in China 探究中国大学生对人脸识别技术的风险认知和接受意向
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-11 DOI: 10.1016/j.tele.2024.102193
Min Wang , Yifan Kang , Bailu Deng , Xi Lan
In response to China’s ‘smart campus’ trend, facial recognition technology (FRT) in higher education has evolved from identification to emotion recognition, raising various risks and controversies. Understanding college students’ perceptions is key to addressing these concerns and facilitating AI integration. This study extends the Unified Theory of Acceptance and Use of Technology (UTAUT) model to gauge students’ attitudes towards FRT, introducing three new constructs: ‘personal innovativeness,’ ‘trust in the system,’ and ‘perceived risks.’ Results show that students’ personal innovativeness and trust in the system positively relate to their acceptance intention. Trust in FRT is hindered by perceived privacy, psychological, and performance risks, while perceived social risks are insignificant. Higher education shows less resistance to FRT due to normalized campus surveillance. Compared to Western societies, Chinese students’ Confucian cultural stance of ‘harmony but not uniformity’ reduces concerns about racial or religious discrimination from FRT. These findings are crucial for assessing FRT’s necessity and legality in higher education and devising risk mitigation strategies.
为顺应中国 "智慧校园 "的发展趋势,人脸识别技术(FRT)在高等教育中的应用已从身份识别发展到情感识别,并引发了各种风险和争议。了解大学生的看法是解决这些问题、促进人工智能融合的关键。本研究扩展了 "技术接受与使用统一理论"(UTAUT)模型,以衡量学生对人脸识别技术的态度,并引入了三个新概念:个人创新能力"、"对系统的信任 "和 "感知风险"。结果表明,学生的个人创新能力和对系统的信任与他们的接受意愿呈正相关。对 FRT 的信任受隐私、心理和性能风险的影响,而社会风险的影响不大。由于校园监控的常态化,高校对 FRT 的抵制程度较低。与西方社会相比,中国学生 "和而不同 "的儒家文化立场降低了他们对校外监控带来的种族或宗教歧视的担忧。这些发现对于评估校外监控技术在高等教育中的必要性和合法性以及制定风险缓解策略至关重要。
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引用次数: 0
Enhancing or impeding? Exploring the dual impact of anthropomorphism in large language models on user aggression 增强还是阻碍?探索大型语言模型中的拟人化对用户攻击性的双重影响
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-10 DOI: 10.1016/j.tele.2024.102194
Yipeng Xi , Aitong Ji , Weihua Yu
This study explores the impact of anthropomorphism in large language models (LLMs) on user aggression through the lens of dehumanization theory. Specifically, it analyzes how chatbots’ human nature and human uniqueness traits influence user aggression by triggering perceived identity threats. Drawing on an online survey of 1000 LLM chatbot users in China and employing structural equation modeling, the research reveals that chatbots perceived as competent and rational tend to reduce user aggression by alleviating identity threats. In contrast, chatbots exhibiting empathetic and moral traits are more likely to heighten identity threats, thereby increasing aggression. The study further demonstrates that perceived economic value mitigates the negative impact of identity threats, while perceived emotional value exacerbates it. These findings highlight the critical need for AI designs that not only enhance user interaction but also carefully manage the potential for eliciting adverse behaviors.
本研究从非人化理论的角度探讨了大型语言模型(LLM)中的拟人化对用户攻击行为的影响。具体来说,它分析了聊天机器人的人性和人类独特性特征如何通过引发感知到的身份威胁来影响用户攻击行为。通过对中国1000名LLM聊天机器人用户进行在线调查,并采用结构方程建模,研究发现,被认为有能力和理性的聊天机器人往往会通过减轻身份威胁来减少用户攻击行为。相反,表现出移情和道德特征的聊天机器人更有可能加剧身份威胁,从而增加攻击性。研究进一步表明,感知到的经济价值会减轻身份威胁的负面影响,而感知到的情感价值则会加剧这种影响。这些发现凸显了人工智能设计的关键需求,即不仅要增强用户互动,还要谨慎管理引发不良行为的可能性。
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引用次数: 0
Displaying health cues on online dating profiles: How do gender, smoking, and COVID-19 vaccination statuses influence impression and dating decision? 在在线约会资料中显示健康提示:性别、吸烟和 COVID-19 疫苗接种情况如何影响印象和约会决定?
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-04 DOI: 10.1016/j.tele.2024.102192
Ruoxu Wang, Jin Yang
Recent COVID-19 online dating research have investigated the strategies people used during the pandemic dating, however, the relationship between displaying health cues on online dating profiles and making online dating decisions has been understudied. A 2 (Profile Owner/Viewer’s Gender: Male vs. Female) x 2 (Smoking Status: Non-Smoker vs. Smoker) x 2 (COVID-19 Vaccination status: Not Vaccinated vs. Vaccinated) between-subjects online experiment (N = 250) was conducted to examine the impact of gender, smoking, and COVID-19 vaccination status on online dating decision. Results showed non-smoking profile owners were more likely to receive the video chat invitation compared with smoking profile owners. Male profile viewers were more likely to send message, video chat, meet offline, make short-term and long-term dating decisions toward profile owners compared with female profile viewers. Vaccinated females and unvaccinated males were more likely to receive the offline meeting invitation. An online dating profile owner’s perceived intelligence and perceived similarity would vary as a function of his/her vaccination status and smoking status. In addition, loneliness moderated the relationship between smoking/vaccination status and long/short term dating decisions. This study contributed to the literature of online dating and provided a roadmap for the online dating website designers.
最近的 COVID-19 网上交友研究调查了人们在大流行病交友期间所使用的策略,然而,在网上交友档案中显示健康提示与做出网上交友决定之间的关系却没有得到充分研究。我们进行了一个 2(个人资料所有者/浏览者性别:男性 vs. 女性)x 2(吸烟状态:非吸烟者 vs. 吸烟者)x 2(COVID-19 疫苗接种状态:未接种 vs. 接种)的主体间在线实验(N = 250),以研究性别、吸烟和 COVID-19 疫苗接种状态对在线约会决策的影响。结果显示,与吸烟者相比,非吸烟者更有可能收到视频聊天邀请。与女性档案浏览者相比,男性档案浏览者更有可能向档案所有者发送信息、视频聊天、线下见面、做出短期和长期约会决定。接种疫苗的女性和未接种疫苗的男性更有可能收到离线会面邀请。在线约会档案所有者的感知智力和感知相似度会因其疫苗接种状况和吸烟状况而不同。此外,孤独感调节了吸烟/接种疫苗状况与长期/短期约会决定之间的关系。本研究为在线约会文献做出了贡献,并为在线约会网站设计者提供了路线图。
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引用次数: 0
Understanding the development of public data ecosystems: From a conceptual model to a six-generation model of the evolution of public data ecosystems 了解公共数据生态系统的发展:从概念模型到公共数据生态系统演变的六代模型
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-01 DOI: 10.1016/j.tele.2024.102190
Martin Lnenicka , Anastasija Nikiforova , Mariusz Luterek , Petar Milic , Daniel Rudmark , Sebastian Neumaier , Karlo Kević , Anneke Zuiderwijk , Manuel Pedro Rodríguez Bolívar
There is a lack of understanding of the elements that constitute different types of value-adding public data ecosystems and how these elements form and shape the development of these ecosystems over time, which can lead to misguided efforts to develop future public data ecosystems. The aim of the study is twofold: (1) to explore how public data ecosystems have developed over time and (2) to identify the value-adding elements and formative characteristics of public data ecosystems. Using an exploratory retrospective analysis and a deductive approach, we systematically review 148 studies published between 1994 and 2023. Based on the results, this study presents a typology of public data ecosystems and develops a conceptual model of elements and formative characteristics that contribute most to value-adding public data ecosystems. Moreover, this study develops a conceptual model of the evolutionary generation of public data ecosystems represented by six generations that differ in terms of (a) components and relationships, (b) stakeholders, (c) actors and their roles, (d) data types, (e) processes and activities, and (f) data lifecycle phases. Finally, three avenues for a future research agenda are proposed. This study is relevant for practitioners suggesting what elements of public data ecosystems have the most potential to generate value and should thus be part of public data ecosystems. As a scientific contribution, this study integrates conceptual knowledge about the elements of public data ecosystems, the evolution of these ecosystems, defines a future research agenda, and thereby moves towards defining public data ecosystems of the new generation.
人们对构成不同类型增值公共数据生态系统的要素以及这些要素如何随着时间的推移形成和塑造这些生态系统的发展缺乏了解,这可能会导致发展未来公共数据生态系统的努力受到误导。本研究有两个目的:(1) 探讨公共数据生态系统是如何随着时间的推移而发展的;(2) 确定公共数据生态系统的增值要素和形成特征。我们采用探索性回顾分析和演绎法,系统回顾了 1994 年至 2023 年间发表的 148 项研究。在此基础上,本研究提出了公共数据生态系统的类型学,并建立了一个概念模型,其中包括对公共数据生态系统增值贡献最大的要素和形成特征。此外,本研究还建立了公共数据生态系统演化世代的概念模型,该模型由六个世代组成,这六个世代在以下方面各不相同:(a) 组件和关系;(b) 利益相关者;(c) 参与者及其角色;(d) 数据类型;(e) 流程和活动;以及 (f) 数据生命周期阶段。最后,提出了未来研究议程的三个途径。本研究对从业人员具有重要意义,它提出了公共数据生态系统中哪些要素最有可能产生价值,因此应成为公共数据生态系统的一部分。作为一项科学贡献,本研究整合了有关公共数据生态系统要素、这些生态系统演变的概念性知识,确定了未来的研究议程,从而朝着定义新一代公共数据生态系统的方向迈进。
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引用次数: 0
When chatbots make errors: Cognitive and affective pathways to understanding forgiveness of chatbot errors 当聊天机器人犯错时:理解原谅聊天机器人错误的认知和情感途径
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-01 DOI: 10.1016/j.tele.2024.102189
Bolin Cao , Zhenming Li , Li Crystal Jiang
This study aims to investigate whether individuals can forgive chatbots for their errors as they do for humans. Drawing on the contrasting theoretical frameworks of Computer are Social Actors (CASA) and machine heuristic in the Human-AI interaction (HAII), the study examines individuals’ forgiveness towards errors made by chatbots with different levels of anthropomorphism. Specifically, this study focuses on the affective and cognitive pathways in shaping individuals’ forgiveness towards chatbots. An online experiment (N = 580) with a two (anthropomorphism levels: low vs. high) × two (chatbot types: task-oriented vs. relationship-oriented) between-subjects design was conducted. Results indicated that compared to chatbots with low anthropomorphism, those with high anthropomorphism tend to elicit greater forgiveness for their errors. The effects of anthropomorphism on forgiveness to chatbot errors were mediated both through the affective route, by mitigating perceived severity and emotional aversion, and through the cognitive route, by attributing errors more to the users themselves. Our study also reveals the complex nature of forgiveness responses to chatbot errors, which are influenced by the specific context in which the chatbot is used. The theoretical and practical implications were discussed.
本研究旨在探讨个人是否能像原谅人类一样原谅聊天机器人的错误。本研究借鉴了 "计算机是社会行为者"(CASA)和 "人机交互启发式"(HAII)这两个截然不同的理论框架,考察了个人对不同拟人化程度的聊天机器人所犯错误的原谅程度。具体而言,本研究重点关注影响个人对聊天机器人宽恕的情感和认知途径。本研究采用 2(拟人化水平:低与高)×2(聊天机器人类型:任务导向型与关系导向型)的被试间设计进行了在线实验(N = 580)。结果表明,与拟人化程度低的聊天机器人相比,拟人化程度高的聊天机器人更容易引起人们对其错误的原谅。拟人化对原谅聊天机器人错误的影响是通过情感途径(减轻感知到的严重性和情感厌恶)和认知途径(将错误更多地归咎于用户本身)产生的。我们的研究还揭示了对聊天机器人错误的宽恕反应的复杂性,它受到使用聊天机器人的特定环境的影响。我们还讨论了研究的理论和实践意义。
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引用次数: 0
Do consumers’ perceptions of algorithms and trusting beliefs in providers affect perceived structural assurances of AI-powered applications? 消费者对算法的认知和对供应商的信任是否会影响人工智能应用的结构保证?
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-10-01 DOI: 10.1016/j.tele.2024.102188
Yun-Peng Yuan , Li Liu , Garry Wei-Han Tan , Keng-Boon Ooi
This study aims to understand how perceptions of algorithms and trusting beliefs in service providers facilitate consumers’ perceived structural assurance of using commercial AI applications. The present study adopts a combined approach of partial least squares-structural equation modeling and fuzzy-set qualitative comparative analysis (PLS-SEM-fsQCA) to understand the linear and combined effects of the studied factors on perceived structural assurance with 297 effective responses. The PLS-SEM findings revealed that algorithmic perceptions (i.e., Fairness, Accountability, and Transparency) and trusting beliefs (i.e., Benevolence, Competence, and Integrity) were positively associated with Perceived Structural Assurance. The fsQCA findings indicate four configural solutions of causal conditions that explain Perceived Structural Assurance, and each solution reflects a particular type of consumers who have unique considerations when assessing commercial AI’s structural assurance. This study adds to consumer behavior studies by introducing consumers’ perceptions of algorithms and trusting beliefs in evaluating their structural assurances in commercial AI applications from linear and complexity perspectives.
本研究旨在了解对算法的感知和对服务提供商的信任信念如何促进消费者在使用商业人工智能应用时感知到的结构保证。本研究采用偏最小二乘法-结构方程建模和模糊集定性比较分析(PLS-SEM-fsQCA)相结合的方法,通过297个有效回答来了解所研究因素对感知结构保证的线性和综合影响。PLS-SEM 分析结果显示,算法感知(即公平性、责任性和透明度)和信任信念(即仁慈、能力和诚信)与感知结构保证呈正相关。fsQCA 的研究结果表明,有四种因果条件配置方案可以解释感知结构保证,每种方案都反映了特定类型的消费者,他们在评估商业人工智能的结构保证时有独特的考虑因素。本研究从线性和复杂性角度介绍了消费者在评估商业人工智能应用的结构保证时对算法的感知和信任信念,为消费者行为研究增添了新的内容。
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引用次数: 0
Spatial-temporal evolution of digital skills in the EU countries 欧盟国家数字技能的时空演变
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-09-03 DOI: 10.1016/j.tele.2024.102185
Natalia Grishchenko

Digital skills, integral to the functioning of the digital economy and information society, show temporal and spatial variations measured by various indicators. In this article, we assess the spatial and temporal evolution of digital skills under the influence of key factors and domains in the EU countries from 2015 to 2021. Applying spatial autocorrelation analysis, robust geographical heterogeneity and consistent spatial patterns in digital skills are outlined, resulting in two ‘high–high’ and ‘high–low’ clusters in the North and Center, and a ‘low–low’ cluster in the South. Using feature importance selection, key indicators within aggregate domains driving digital skills policy are identified. Spatial lag regression analysis highlights the significance of all domains, revealing spatial and spillover effects on digital skills, with the primary influence observed in the social sphere, technology and innovations, and demography domains. Although the ICT infrastructure domain is statistically more significant in our spatial model along with the economy and technology and innovations, its spillover effects appear relatively modest, indicating a corresponding degree of within-country localization. This study contributes to the understanding of the evolution of digital skills by revealing both spatial relationships and temporal dynamics and strengthening spatial digital policy measures in the EU. The spatial coherence of digital policies, the spatial network of technological and innovation centers in both ‘high–low’ clusters and cross-border locations, and improving the social, demographic, and economic profiles of citizens are critical among other measures to improve digital skills in EU countries.

数字技能是数字经济和信息社会运行不可或缺的一部分,它在时间和空间上呈现出各种指标的变化。在本文中,我们评估了 2015 至 2021 年欧盟国家数字技能在关键因素和领域影响下的时空演变。通过空间自相关分析,我们勾勒出了数字技能的稳健地域异质性和一致的空间模式,在北部和中部形成了两个 "高-高 "和 "高-低 "集群,在南部形成了一个 "低-低 "集群。通过特征重要性选择,确定了推动数字技能政策的总体领域内的关键指标。空间滞后回归分析凸显了所有领域的重要性,揭示了数字技能的空间效应和溢出效应,其中社会领域、技术与创新和人口领域的影响最大。虽然在我们的空间模型中,信息和通信技术基础设施领域与经济、技术和创新领域在统计上更为显著,但其溢出效应似乎相对较小,这表明了相应程度的国内本地化。这项研究揭示了空间关系和时间动态,加强了欧盟的空间数字政策措施,有助于人们理解数字技能的演变。数字政策的空间一致性、"高低 "集群和跨境地点的技术和创新中心的空间网络,以及改善公民的社会、人口和经济状况,这些都是提高欧盟国家数字技能的关键措施。
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引用次数: 0
Generative artificial intelligence usage by researchers at work: Effects of gender, career stage, type of workplace, and perceived barriers 研究人员在工作中使用生成式人工智能:性别、职业阶段、工作场所类型和感知障碍的影响
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-09-01 DOI: 10.1016/j.tele.2024.102187
Pablo Dorta-González , Alexis Jorge López-Puig , María Isabel Dorta-González , Sara M. González-Betancor

The integration of generative artificial intelligence technology into research environments has become increasingly common in recent years, representing a significant shift in the way researchers approach their work. This paper seeks to explore the factors underlying the frequency of use of generative AI amongst researchers in their professional environments. As survey data may be influenced by a bias towards scientists interested in AI, potentially skewing the results towards the perspectives of these researchers, this study uses a regression model to isolate the impact of specific factors such as gender, career stage, type of workplace, and perceived barriers to using AI technology on the frequency of use of generative AI. It also controls for other relevant variables such as direct involvement in AI research or development, collaboration with AI companies, geographic location, and scientific discipline. Our results show that researchers who face barriers to AI adoption experience an 11 % increase in tool use, while those who cite insufficient training resources experience an 8 % decrease. Female researchers experience a 7 % decrease in AI tool usage compared to men, while advanced career researchers experience a significant 19 % decrease. Researchers associated with government advisory groups are 45 % more likely to use AI tools frequently than those in government roles. Researchers in for-profit companies show an increase of 19 %, while those in medical research institutions and hospitals show an increase of 16 % and 15 %, respectively. This paper contributes to a deeper understanding of the mechanisms driving the use of generative AI tools amongst researchers, with valuable implications for both academia and industry.

近年来,将生成式人工智能技术融入研究环境已变得越来越普遍,代表着研究人员工作方式的重大转变。本文旨在探讨研究人员在其专业环境中频繁使用生成式人工智能的根本原因。由于调查数据可能会受到对人工智能感兴趣的科学家的偏见的影响,可能会使结果偏向于这些研究人员的观点,因此本研究使用回归模型来分离特定因素对生成式人工智能使用频率的影响,如性别、职业阶段、工作场所类型和使用人工智能技术的感知障碍。该模型还控制了其他相关变量,如直接参与人工智能研究或开发、与人工智能公司合作、地理位置和科学学科。我们的研究结果表明,面临人工智能应用障碍的研究人员对工具的使用增加了 11%,而培训资源不足的研究人员对工具的使用减少了 8%。与男性相比,女性研究人员在使用人工智能工具方面减少了 7%,而高级职业研究人员则大幅减少了 19%。与政府咨询团体有联系的研究人员比政府部门的研究人员更有可能频繁使用人工智能工具,比例高出 45%。营利性公司的研究人员增加了 19%,而医学研究机构和医院的研究人员分别增加了 16% 和 15%。本文有助于深入了解研究人员使用生成式人工智能工具的驱动机制,对学术界和产业界都具有重要意义。
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引用次数: 0
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Telematics and Informatics
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