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Understanding the Influence Discrepancy Between Human and Artificial Agent in Advice Interactions: The Role of Stereotypical Perception of Agency 理解人与人工代理人在咨询互动中的影响差异:代理的刻板印象的作用
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-03-27 DOI: 10.1177/00936502221138427
Wang Liao, Y. Oh, Bo Feng, Jingwen Zhang
This paper proposes that artificial agents’ underperformance in interpersonal influence situations can be explained by stereotypical perceptions of such agents’ lack of capacity to act and accomplish goals (i.e., agency), triggered by their non-human identity. In two experiments of text-based conversations (N = 305 and 309), the identity of a human advice giver was manipulated to be either a human or a chatbot. The chatbot identity resulted in less perceived agency of the giver, which then mediated the identity’s effects on the advice seeker’s (a) perceived advice effectiveness and (b) intention to follow advice after the conversation, as well as (c) adherence to advice and (d) trouble relief after a week. A positive correlation between perceived agency of the artificial agent and the seeker’s self-efficacy was identified as part of this mediation. In contrast, perceived emotional capacity (i.e., experience), despite a discrepancy between the two identities, had non-significant mediating effects.
本文提出,人工智能体在人际影响情境中的表现不佳,可以通过对此类智能体缺乏行动能力和完成目标(即代理)的刻板印象来解释,这种刻板印象是由它们的非人类身份引发的。在两个基于文本的对话实验中(N = 305和309),人类建议提供者的身份被操纵为人类或聊天机器人。聊天机器人身份导致给予者的感知代理减少,这随后介导了身份对建议寻求者的影响(a)感知建议有效性和(b)谈话后遵循建议的意图,以及(c)坚持建议和(d)一周后的麻烦缓解。人工代理的感知代理和寻求者的自我效能之间的正相关被确定为这一中介的一部分。相比之下,感知情绪能力(即经验)尽管在两种身份之间存在差异,但没有显著的中介作用。
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引用次数: 0
A Longitudinal Dynamic Perspective on Quality in Journalism: Investigating the Long-Term Macro-Level Media Effect of Suicide Reporting on Suicide Rates Across a Century 新闻质量的纵向动态视角:调查一个世纪以来自杀报道对自杀率的长期宏观媒体影响
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-03-27 DOI: 10.1177/00936502221150315
Manina Mestas, F. Arendt
Quality of journalism is not a stable phenomenon, yet there is limited longitudinal evidence. We provide a content analysis of news reporting over a whole century within a specific thematic context: suicide reporting. Quality is a key dimension in this context as low-quality reporting is associated with imitative suicides (Werther effect). We took a historical perspective: suicide rates increased in many countries during the 19th century, with suicide reporting hypothesized as a contributory factor. Conducting the first longitudinal study of journalism quality that examines an entire century, we manually coded N = 14,638 articles. Our analyses indicated a strong nonlinear increase in low-quality reporting. Importantly, a high quantity of low-quality reporting predicted annual increases in suicide rates, a finding which is consistent with the idea of a long-term macro-level media effect. Despite limitations in causal interpretations, the findings support recommendations for high-quality suicide reporting in current media guidelines.
新闻质量不是一个稳定的现象,但纵向证据有限。我们在一个特定的主题背景下对整个世纪的新闻报道进行了内容分析:自杀报道。在这种情况下,质量是一个关键因素,因为低质量的报告与模仿自杀有关(维特效应)。我们从历史的角度来看:19世纪,许多国家的自杀率都有所上升,自杀报告被假设为一个促成因素。在对整个世纪的新闻质量进行第一次纵向研究时,我们手动编码了N = 14638篇文章。我们的分析表明,低质量报告出现了强烈的非线性增长。重要的是,大量低质量的报道预测了自杀率的年度增长,这一发现与长期宏观层面媒体效应的观点一致。尽管因果解释存在局限性,但研究结果支持当前媒体指南中关于高质量自杀报道的建议。
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引用次数: 1
News Framing and Preference-Based Reinforcement: Evidence from a Real Framing Environment During the COVID-19 Pandemic. 新闻框架和基于偏好的强化:来自COVID-19大流行期间真实框架环境的证据。
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-03-01 DOI: 10.1177/00936502221102104
Florian Arendt, Michaela Forrai, Manina Mestas

COVID-19 is a news issue that can be covered from many different angles. When reporting, journalists have to select, accentuate, or exclude particular aspects, which, in turn, may evoke a specific, and possibly constricted, perspective in viewers, a phenomenon termed the news-framing effect. Guided by the reinforcing spiral framework, we conducted a multi-study project that investigated the news-framing effect's underlying mechanism by studying the dynamic of self-reinforcing effects. Grounded in a real-life framing environment observed during the pandemic and systematically assessed via a content analysis (study 1) and survey (study 2), we offer supporting evidence for a preference-based reinforcement model by utilizing a combination of the selective exposure (i.e., self-selected exposure) and causal effects (i.e., forced exposure) paradigms within one randomized controlled study (study 3). Self-selection of news content by viewers was a necessary precondition for frame-consistent (reinforcement) effects. Forced exposure did not elicit causal effects in a frame-consistent direction.

COVID-19是一个新闻问题,可以从许多不同的角度进行报道。在报道时,记者必须选择、强调或排除特定的方面,这反过来又可能引起观众的特定的、可能受到限制的观点,这种现象被称为新闻框架效应。在强化螺旋框架的指导下,我们通过研究自我强化效应的动态机制,开展了新闻框架效应的多学科研究。基于在大流行期间观察到的现实生活框架环境,并通过内容分析(研究1)和调查(研究2)进行系统评估,我们利用选择性暴露(即自我选择暴露)和因果效应(即,(研究3)。观众对新闻内容的自我选择是框架一致(强化)效应的必要前提。在框架一致的方向上,强迫暴露不会引起因果效应。
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引用次数: 1
Moral Beauty During the COVID-19 Pandemic: Prosocial Behavior Among Adolescents and the Inspiring Role of the Media. 新冠肺炎大流行时期的道德美:青少年的亲社会行为与媒体的激励作用
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-03-01 DOI: 10.1177/00936502221112804
Rebecca N H de Leeuw, Thabo J van Woudenberg, Kayla H Green, Sophie W Sweijen, Suzanne van de Groep, Mariska Kleemans, Sanne L Tamboer, Eveline A Crone, Moniek Buijzen

In this study, we examined whether adolescents helped others during the COVID-19 pandemic and how stories in the media inspired them in doing so. Using an online daily diary design, 481 younger adolescents (M = 15.29, SD = 1.76) and 404 older adolescents (M = 21.48, SD = 1.91) were followed for 2 weeks. Findings from linear mixed effects models demonstrated that feelings of being moved by stories in the media were related to giving emotional support to family and friends, and to helping others, including strangers. Exposure to COVID-19 news and information was found to spark efforts to support and help as well and keeping physical distance in line with the advised protective behaviors against COVID-19. Moreover, helping others was related to increased happiness. Overall, the findings of this study highlight the potential role of the media in connecting people in times of crisis.

在这项研究中,我们调查了青少年在2019冠状病毒病大流行期间是否帮助了他人,以及媒体上的故事如何激励他们这样做。采用在线每日日记设计,对481名青少年(M = 15.29, SD = 1.76)和404名青少年(M = 21.48, SD = 1.91)进行为期2周的随访。线性混合效应模型的研究结果表明,被媒体故事感动的感觉与向家人和朋友提供情感支持以及帮助他人(包括陌生人)有关。研究发现,接触COVID-19新闻和信息也激发了支持和帮助的努力,并根据建议的COVID-19保护行为保持身体距离。此外,帮助他人与增加幸福感有关。总的来说,这项研究的结果强调了媒体在危机时刻联系人们的潜在作用。
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引用次数: 6
Predicting Public Cooperation Toward Government Actions in the Early Stages of an Influenza Pandemic in the United States: The Role of Authentic Governmental Communication and Relational Quality. 预测美国流感大流行初期公众对政府行动的合作态度:真实政府沟通和关系质量的作用》。
IF 4.9 1区 文学 Q1 COMMUNICATION Pub Date : 2023-03-01 Epub Date: 2022-07-14 DOI: 10.1177/00936502221096659
Jo-Yun Li, Yeunjae Lee

During a public health crisis, government sector is considered the natural leader for overall preparedness and management efforts. Integrating the literature from public relations and public health disciplines, this study proposes a theoretical model to predict individuals' perceptions, communicative action, as well as their behaviors to follow the governments' instructions in the early stages of the COVID-19 outbreak in the United States. Linking relationship management factors and the framework of the situational theory of problem-solving, the findings of this study demonstrate that authentic communication and relational quality can help increase positive perceptual, attitudinal, and behavioral outcomes desired by governments regarding pandemic management. However, our findings suggested that unproductive uses of authentic governmental communication may create adverse effects on publics' perceptions and interpretations and thus pose potential risks, particularly when a public health issue is significantly politicized. Specifically, this study found that, in the case of the COVID-19 pandemic in which the Trump administration was blamed for lack of planning and halting responses in the fight against the virus, conservatives who believe that the federal government is practicing authentic communication during the pandemic would consider the issue less important and irreverent; meanwhile, they would recognize more barriers to adopt preventive actions. Theoretical and practical implications are discussed.

在公共卫生危机中,政府部门被认为是整体准备和管理工作的天然领导者。本研究整合了公共关系和公共卫生学科的文献,提出了一个理论模型来预测美国 COVID-19 爆发初期个人的认知、沟通行动以及遵从政府指令的行为。将关系管理因素与解决问题的情境理论框架联系起来,本研究的结果表明,真实的沟通和关系质量有助于提高政府在大流行病管理方面所期望的积极感知、态度和行为结果。然而,我们的研究结果表明,对政府真实沟通的非生产性使用可能会对公众的认知和解释产生不利影响,从而带来潜在风险,尤其是在公共卫生问题被严重政治化的情况下。具体而言,本研究发现,在 COVID-19 大流行的情况下,特朗普政府因缺乏规划和停止应对病毒而受到指责,那些认为联邦政府在大流行期间进行了真实传播的保守派会认为这个问题不那么重要和不可理喻;同时,他们会认识到采取预防措施的更多障碍。本文讨论了理论和实践意义。
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引用次数: 0
Media Trust and the COVID-19 Pandemic: An Analysis of Short-Term Trust Changes, Their Ideological Drivers and Consequences in Switzerland. 媒体信任与COVID-19大流行:瑞士短期信任变化及其思想驱动因素和后果分析
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-03-01 DOI: 10.1177/00936502221127484
Silke Adam, Aleksandra Urman, Dorothee Arlt, Teresa Gil-Lopez, Mykola Makhortykh, Michaela Maier

We analyze short-term media trust changes during the COVID-19 pandemic, their ideological drivers and consequences based on panel data in German-speaking Switzerland. We thereby differentiate trust in political information from different types of traditional and non-traditional media. COVID-19 serves as a natural experiment, in which citizens' media trust at the outbreak of the crisis is compared with the same variables after the severe lockdown measures were lifted. Our data reveal that (1) media trust is consequential as it is associated with people's willingness to follow Covid-19 regulations; (2) media trust changes during the pandemic, with trust levels for most media decreasing, with the exception of public service broadcasting; (3) trust losses are hardly connected to ideological divides in Switzerland. Our findings highlight that public service broadcasting plays an exceptional role in the fight against a pandemic and that contrary to the US, no partisan trust divide occurs.

我们基于瑞士德语区的小组数据,分析了COVID-19大流行期间媒体信任的短期变化、其意识形态驱动因素和后果。因此,我们从不同类型的传统和非传统媒体中区分对政治信息的信任。新冠肺炎疫情是一个自然实验,将危机爆发时的公民媒体信任与解除严格封锁措施后的相同变量进行比较。我们的数据显示:(1)媒体信任是重要的,因为它与人们遵守Covid-19法规的意愿有关;(2)大流行期间媒体信任发生变化,除公共服务广播外,大多数媒体的信任水平下降;(3)在瑞士,信任的丧失几乎与意识形态的分歧无关。我们的研究结果强调,公共广播服务在抗击流行病方面发挥着特殊作用,而且与美国相反,没有出现党派信任分歧。
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引用次数: 0
Quality Conversation Can Increase Daily Well-Being 高质量的谈话可以增加日常幸福感
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-01-27 DOI: 10.1177/00936502221139363
Jeffrey A. Hall, Amanda J. Holmstrom, Natalie Pennington, Evan K. Perrault, D. Totzkay
The associations among the frequency and quality of social interactions and in-the-moment and global well-being have been well-documented. Fewer studies explore whether the content of social interactions is associated with well-being using experimental methods. Drawing from the communicate bond belong theory, seven candidate communication episodes and behaviors were identified. In three studies, participants ( NStudy 1 = 347, NStudy 2 = 310, NStudy 3 = 250) were randomly assigned to engage in one of these communication episodes or behaviors and then completed end-of-day measures of well-being. Compared to participants in the control groups, participants engaging in candidate behaviors experienced increased well-being. MANCOVA results from all studies suggest the frequency of engaging in candidate behaviors was associated with increased well-being. A mini-meta-analysis found a weighted average effect size of d = 0.255. Results suggest that engaging in as little as one communication behavior with one friend in a day can improve daily well-being.
社会互动的频率和质量以及当前情况与全球福祉之间的关联已得到充分记录。很少有研究使用实验方法来探讨社交互动的内容是否与幸福感有关。根据沟通纽带归属理论,确定了7个候选沟通事件和行为。在三项研究中,参与者(NStudy 1 = 347,NStudy 2 = 310,NStudy 3 = 250)被随机分配参与这些交流事件或行为中的一个,然后完成一天结束时的幸福感测量。与对照组的参与者相比,参与候选行为的参与者体验到了更高的幸福感。所有研究的MANCOVA结果表明,参与候选行为的频率与幸福感的增加有关。一项小型荟萃分析发现,加权平均效应大小为d = 0.255.研究结果表明,一天中与一个朋友进行一次交流行为可以改善日常生活。
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引用次数: 0
Overcoming Obstacles by Enacting Resilience: How Queer Adolescents Respond to Being Estranged From Their Parents 通过建立韧性克服障碍:酷儿青少年如何应对与父母的疏远
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-01-23 DOI: 10.1177/00936502221142175
Kristina M. Scharp, Cimmiaron F. Alvarez, Brooke H. Wolfe, Pamela J. Lannutti, Leah E. Bryant
Queer adolescents experience compounding complications especially when they are estranged from their parents. Findings from a sample of 40 estranged queer adolescents revealed four triggers, five resilience processes, and three co-occurring relationships between the triggers and processes. Based on these findings, we advance the communication theory of resilience by (a) illustrating resilience enactments with an adolescent population, (b) introducing a new facet of putting alternative logics to work, and (c) arguing how access to LGBTQ+ vocabulary and embeddedness within the LGBTQ+ community can facilitate more and less resilient enactments. We also extend a new qualitative method, thematic co-occurrence analysis, to illuminate thematic ubiquity and inverse relationships between themes. Practical applications for primary/secondary school curriculum, counselors, and public policy are discussed.
酷儿青少年经历了复杂的问题,尤其是当他们与父母疏远的时候。从40个疏远的酷儿青少年样本中发现了四个诱因,五个恢复过程,以及诱因和过程之间的三个共同发生的关系。基于这些发现,我们通过(a)说明青少年群体的弹性行为,(b)引入替代性逻辑的新方面,以及(c)讨论LGBTQ+词汇的获取和LGBTQ+社区的嵌入如何促进或多或少的弹性行为,来推进弹性的沟通理论。我们还扩展了一种新的定性方法——主位共现分析,以阐明主位的普遍性和主位之间的反比关系。讨论了中小学课程、辅导员和公共政策的实际应用。
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引用次数: 2
Framing as a Bridging Concept for Climate Change Communication: A Systematic Review Based on 25 Years of Literature 框架作为气候变化传播的桥梁概念:基于25年文献的系统回顾
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-01-20 DOI: 10.1177/00936502221137165
Lars Guenther, Susan Jörges, Daniela Mahl, M. Brüggemann
In line with the urgency of problems related to climate change, studies on the framing of this issue have flourished in recent years. However, as in framing research overall, a lack of definitions complicates the synthesis of theoretical/empirical insights. This systematic review contrasts trends of framing in climate change communication to those observed in reviews of communication research overall and harnesses framing’s power to bridge perspectives by comparing frames across different frame locations (i.e., frame production, frame content, audience frames, and framing effects), as part of the wider cultural framing repository. Combining quantitative and qualitative approaches of content analysis, this review draws on 25 years of peer-reviewed literature on the framing of climate change ( n = 275). Among the findings, we observe that research has not made use of framing’s bridging potential. Hence, the conceptual (mis)fit between frame locations will be discussed, and directions for future research will be given.
与气候变化相关问题的紧迫性相一致,近年来对这一问题框架的研究蓬勃发展。然而,在整体框架研究中,缺乏定义使理论/实证见解的综合复杂化。本系统综述将气候变化传播中的框架趋势与整体传播研究综述中观察到的趋势进行了对比,并利用框架的力量,通过比较不同框架位置(即框架生产、框架内容、受众框架和框架效应)的框架,作为更广泛的文化框架库的一部分,来弥合观点。本综述结合了内容分析的定量和定性方法,借鉴了25年来关于气候变化框架的同行评议文献(n = 275)。在研究结果中,我们观察到研究没有利用框架的桥接潜力。因此,将讨论框架位置之间的概念(不)匹配,并给出未来研究的方向。
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引用次数: 6
The Matilda Effect in Communication Research: The Effects of Gender and Geography on Usage and Citations Across 11 Countries 传播学研究中的玛蒂尔达效应:性别和地理因素对11个国家使用和引用的影响
IF 6.2 1区 文学 Q1 Arts and Humanities Pub Date : 2023-01-19 DOI: 10.1177/00936502221124389
Andrea Rajkó, Csilla Herendy, M. Goyanes, Márton Demeter
Across liberal democracies, optimalizing gender balance in communication research production and impact is a growing aspiration of scientific leaders and research-intensive universities alike. Despite eloquent motivations, the gender proportions of the most prolific scholars remain undetermined, along with the role gender plays in explaining research usage (i.e., views) and impact (i.e., citations) across countries. Drawing upon performance data of 5,500 communication scholars from 11 countries, this study found that amongst the most prolific communication authors, female scholars are still significantly underrepresented in all the analyzed regions. Furthermore, when examining views and citation scores, findings illustrate that female scholars’ papers are systematically more viewed, yet significantly less cited than male scholarship. All things considered, we provide insightful empirical evidence that point to a twofold Matilda effect playing at both the production and performance levels in communication studies, arguing that gender inequalities are still rampant in the field.
在整个自由民主国家,科学领袖和研究密集型大学都越来越渴望在传播研究的生产和影响中实现性别平衡。尽管动机很有说服力,但最多产学者的性别比例以及性别在解释各国研究使用(即观点)和影响(即引用)方面所起的作用仍不确定。根据来自11个国家的5500名传播学者的表现数据,本研究发现,在最多产的传播作者中,女性学者在所有分析地区的代表性仍然显著不足。此外,在研究观点和引文得分时,研究结果表明,女性学者的论文被系统地更多地浏览,但被引用的次数明显少于男性学者。综合考虑,我们提供了有见地的实证证据,指出在传播研究的生产和绩效层面都存在双重玛蒂尔达效应,认为性别不平等在该领域仍然猖獗。
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引用次数: 0
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Communication Research
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