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Not all information is from insiders: Linking information from social media and customers to newcomers' pride, learning and socialization outcomes 并非所有信息都来自内部人员:将社交媒体和客户提供的信息与新来者的自豪感、学习和社交成果联系起来
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-12 DOI: 10.1111/joop.12568
Chong Chen, Yihua Zhang, Wen Wu, Jialin Liu, Dan Ni, Michelle Xue Zheng, Shaoxue Wu, Mingyu Zhang, Chen Zhang

When first joining an organization, newcomers need to obtain information about relationships and tasks, as well as about the organization itself. Although many scholars have emphasized the role of information provided by organizational insiders (supervisors and coworkers) in facilitating newcomers' successful adjustment to the organization, the meaningful role of information from sources external to the organization has rarely been included in this line of research. In this study, we propose that both social media and customers can provide information about organizational performance and social image. Based on affective events theory and two fundamental social judgements of competence and warmth, we explore how positive information about organizational performance and social image from social media and customers, along with their interactive effects, affect newcomers' learning behaviours and socialization outcomes through promoting their pride in the organization. In an experiment and a four-wave, two-source survey, the results show that positive information from social media and customers plays a critical role in newcomer socialization. We discuss the implications for theory and practice.

当新人第一次加入一个组织时,他们需要获得有关关系和任务的信息,以及有关组织本身的信息。尽管许多学者强调组织内部人员(主管和同事)提供的信息在促进新人成功适应组织方面的作用,但组织外部来源的信息的有意义的作用很少被纳入这条研究路线。在本研究中,我们提出社交媒体和客户都可以提供组织绩效和社会形象的信息。基于情感事件理论和能力和热情这两个基本社会判断,我们探讨了来自社交媒体和客户的组织绩效和社会形象的积极信息及其互动效应如何通过促进新人对组织的自豪感来影响他们的学习行为和社会化结果。在一项实验和四波双源调查中,结果表明来自社交媒体和客户的积极信息在新人社会化中起着至关重要的作用。我们讨论了理论和实践的含义。
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引用次数: 0
Unpacking the relationship between leaders' age and active conflict management: The moderating role of generativity 解读领导者年龄与主动冲突管理之间的关系:生成性的调节作用
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-05 DOI: 10.1111/joop.12567
Kyriaki Fousiani, Susanne Scheibe, Frank Walter

As organizations face an ageing workforce, it is crucial to understand the role of leaders' age in their interactions with employees. Seminal theories on ageing cast age as a key factor shaping individuals' interpersonal behaviours, for example when handling conflicts. We integrate this notion with insights from generativity research to investigate the role of leaders' age in their active conflict management strategies through two distinct pathways. Depending on a leader's generativity, leaders' age may differentially shape both their perceptions of leader-member exchange (LMX) quality and their emotion regulation knowledge, thereby advancing either more constructive or more destructive approaches towards employee conflicts. Results from Study 1, a time-lagged study of 303 leaders, revealed that age is negatively related to their LMX perceptions and, thus, to leaders' constructive approaches towards employee conflicts—but only among leaders with lower generativity. Study 2, a cross-sectional study of 84 leader-employee teams, revealed that leaders' age is positively associated with their emotion regulation knowledge, which in turn is negatively related to their destructive conflict management—but only among leaders with higher generativity. Our findings reveal key mechanisms linking leader age to conflict management and underscore leader generativity as a crucial boundary condition in these relationships.

随着组织面临劳动力老龄化,了解领导者年龄在与员工互动中的作用至关重要。关于老龄化的开创性理论将年龄视为影响个人人际行为的关键因素,例如在处理冲突时。我们将这一概念与生成性研究的见解结合起来,通过两种不同的途径调查领导者年龄在其主动冲突管理策略中的作用。根据领导者的生动性,领导者的年龄可能会不同地塑造他们对领导-成员交换(LMX)质量的看法和他们的情绪调节知识,从而推进更有建设性或更具破坏性的员工冲突方法。研究1对303名领导者进行了一项时间滞后的研究,结果显示,年龄与他们对LMX的看法呈负相关,因此也与领导者对员工冲突的建设性态度呈负相关,但仅适用于创造性较低的领导者。研究2通过对84个领导-员工团队的横断面研究发现,领导者的年龄与他们的情绪调节知识呈正相关,而情绪调节知识反过来与他们的破坏性冲突管理负相关,但仅在具有较高生成性的领导者中存在。我们的研究结果揭示了领导年龄与冲突管理之间的关键联系机制,并强调了领导者的生成能力是这些关系中的关键边界条件。
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引用次数: 0
Who's on the boss's radar? Examination of the antecedent and consequence of leader voice solicitation 谁在老板的监视范围内?考察领导征求意见的前因后果
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-29 DOI: 10.1111/joop.12565
Xingyu Pang, Limei Zhang, Zhaopeng Liu, Mingyue Liu, Yuhuan Xia

Whilst the existing literature highlights the importance of leader voice solicitation, limited research has explored its antecedent and consequence from a dyadic perspective. To fill this gap, we draw on signalling theory to investigate the effect of subordinate narcissism on leaders' voice solicitation behaviour towards them and its potential impacts on subordinates' work-related outcomes. We conducted two field studies with subordinate–leader dyadic samples (Ns = 453 and 393) to test our theoretical model. Both studies showed a positive relationship between subordinate narcissism and leader voice solicitation towards the subordinates, which strengthened as the quality of leader–member exchange increased. Moreover, we found that leader voice solicitation was positively related to subordinates' work engagement and organizational citizenship behaviour, and negatively related to their intention to leave. We also found evidence supporting the mediation and moderated mediation models. Our research provides theoretical and practical implications for voice solicitation literature.

虽然现有文献强调了领导征求意见的重要性,但有限的研究从二元视角探讨了其前因后果。为了填补这一空白,我们利用信号理论来研究下属自恋对领导对他们的恳求行为的影响及其对下属工作结果的潜在影响。为了验证我们的理论模型,我们对下属-领导二元样本(Ns = 453和393)进行了两次实地研究。两项研究均表明,下属自恋与领导对下属的恳求声之间存在正相关关系,并随着领导-成员交换质量的提高而增强。此外,我们还发现,领导话语恳求与下属的工作投入和组织公民行为呈正相关,与下属的离职意向负相关。我们还发现了支持中介和调节中介模型的证据。我们的研究为语音征集文献提供了理论和实践意义。
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引用次数: 0
Put me in coach: A daily examination of automated coaching on need for self-knowledge and learning goal orientation through metacognitive activities 把我放在教练:通过元认知活动对自我认识和学习目标导向的需要进行自动教练的日常检查
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-25 DOI: 10.1111/joop.12556
Scott Dust, Laurens Bujold Steed

The workplace coaching industry is growing through technology-based applications that are designed to enhance coaching accessibility and scalability. Despite the increasing adoption of these technological innovations among practitioners, researchers have little understanding of the theoretical mechanisms by which these technologies impact coachees. Further, rigorous research examining the outcomes of these applications is lacking. This study focused specifically on automated coaching, a nascent but growing type of coaching program that allows users to access customized insights about themselves and their colleagues in a digital application. We applied objective self-awareness theory to examine how engagement in an automated coaching platform facilitates self-reflective processes on a day-to-day basis. In an experience sampling study of 84 employed users of an automated coaching platform, we found that engagement in automated coaching significantly increased metacognitive activities on a daily basis. Further, these effects spilled over, positively influencing the next-day need for self-knowledge and learning goal orientation. We discuss the theoretical and practical implications of these findings as they relate to workplace coaching.

职场教练行业正在通过基于技术的应用程序发展,这些应用程序旨在提高教练的可访问性和可扩展性。尽管从业者越来越多地采用这些技术创新,但研究人员对这些技术影响教练员的理论机制知之甚少。此外,还缺乏检验这些应用结果的严谨研究。这项研究特别关注自动化指导,这是一种新兴但正在发展的指导项目,允许用户在数字应用程序中访问关于自己和同事的定制见解。我们应用客观自我意识理论来研究参与自动化指导平台如何促进日常的自我反思过程。在一项对84名使用自动教练平台的受雇用户进行的经验抽样研究中,我们发现参与自动教练显著增加了日常元认知活动。此外,这些效应溢出,正向影响第二天对自我认识和学习目标导向的需求。我们讨论了这些发现的理论和实践意义,因为它们与工作场所教练有关。
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引用次数: 0
Testing the incongruence model with longitudinal data: How employment status preferences affect mental health over time 用纵向数据检验不一致模型:就业状况偏好如何随着时间的推移影响心理健康
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-24 DOI: 10.1111/joop.12562
Karsten Ingmar Paul, Andrea Zechmann, Monika Mlynek, Barbara Stiglbauer, Bernad Batinic, Klaus Moser, Eva Selenko

According to the incongruence model, unemployed people experience incongruence between their actual as compared to their desired employment status, which is an important source of distress. In contrast to other theories, this model is able to explain why unemployed people feel worse not only compared to employed people but also compared to people in other life situations, such as students, homemakers and retirees, who are assumed to experience low levels of incongruence. The current study analysed two longitudinal samples (n = 1066 and n = 1036 at T1) that were followed over 2.5 and 1.5 years, with six and five measurement points, respectively. The results show that (1) unemployed people who found new jobs experienced a reduction in their incongruence levels; (2) changes in incongruence were associated with changes in mental health; (3) changes in incongruence mediated the effects of changes in employment status on mental health. In addition, (4) mental health changes associated with other employment status changes such as entering (or leaving) the labour force (i.e., becoming a student, homemaker or retiree) were also mediated by changes in incongruence levels. Furthermore, the effects remained stable when the influence of the latent and manifest functions of employment was controlled.

根据不一致模型,失业人员的实际就业状况与期望就业状况之间存在不一致,这是痛苦的重要来源。与其他理论相比,这个模型能够解释为什么失业的人不仅比在职的人感觉更糟,而且比处于其他生活状态的人感觉更糟,比如学生、家庭主妇和退休人员,这些人被认为经历的不一致程度较低。目前的研究分析了两个纵向样本(T1时n = 1066和n = 1036),分别有6个和5个测量点,随访时间为2.5年和1.5年。结果表明:(1)失业人员找到新工作后,其不一致程度有所降低;(2)不一致性的变化与心理健康的变化相关;(3)不一致性的变化介导了就业状况变化对心理健康的影响。此外,(4)与其他就业状态变化(如进入(或离开)劳动力(即成为学生、家庭主妇或退休人员)相关的心理健康变化也通过不一致水平的变化来调节。在控制就业隐性功能和显性功能的影响下,其效应保持稳定。
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引用次数: 0
Being a family supportive team leader: Implications for team emotional climate and performance 作为家庭支持型团队领导者:对团队情绪氛围和绩效的影响
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-20 DOI: 10.1111/joop.12563
Marcello Russo, Francesco Montani, Gabriele Morandin, Simon Grenier

The impact of family-supportive supervision at the team level has largely not been explored. Since teams are the cornerstone of organizational effectiveness, it is critical to understand how family-supportive managers can lead teams to achieve higher performance. We develop and test a team-level moderated mediation model that unpacks the team-level impact of Family Supportive Supervisor Behaviours (FSSB) on team performance. Drawing on Conservation of Resources (COR) theory, we hypothesize that a team's other-focused emotional climate mediates the positive effects of team FSSB on team performance and that managers' relational job characteristics attenuate the positive influence of team FSSB. Results from a two-wave, multi-source study of 435 employees and their managers across 56 electronic retail stores support our predictions. These findings advance current multi-level theorizing on FSSB by shedding new light on how and when family-supportive managers can drive team performance. The implications for theory and practice are discussed.

家庭支持型管理对团队的影响在很大程度上尚未得到探讨。团队是组织效率的基石,因此了解家庭支持型管理者如何带领团队实现更高绩效至关重要。我们开发并测试了一个团队层面的调节中介模型,该模型揭示了家庭支持型主管行为(FSSB)对团队绩效的影响。借鉴资源保护(COR)理论,我们假设团队中以他人为中心的情感氛围会调节团队家庭支持性督导行为对团队绩效的积极影响,而管理者的关系性工作特征会削弱团队家庭支持性督导行为的积极影响。我们对 56 家电子零售店的 435 名员工及其经理进行了两波多来源研究,研究结果支持了我们的预测。这些研究结果为家庭支持型管理者如何以及何时推动团队绩效提供了新的启示,从而推进了当前关于家庭支持型工作的多层次理论研究。我们还讨论了这些发现对理论和实践的影响。
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引用次数: 0
Why and when servant leadership spurs followers to speak up: A conservation of resources perspective 仆人式领导为什么以及何时会激励追随者直言不讳:资源保护的观点
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-20 DOI: 10.1111/joop.12561
Xiaoshuang Lin, Chia-Huei Wu, Giles Hirst, (George) Zhen Xiong Chen, Jinyun Duan

Servant leadership has been found to motivate followers to express constructive voice, but why is this the case? Studies so far have identified a ‘can do’ mechanism that enables followers to speak up and a ‘reason to’ mechanism that promote their willingness to do so. Nevertheless, these mechanisms have not considered the role of servant leadership in energizing both leaders and followers, which facilitates followers' constructive voice through an ‘energized to’ mechanism. This study aims to unpack the ‘energized to’ mechanism to understand how and when servant leadership can motivate followers' constructive voice. Drawing from conservation of resources theory, we propose that servant leadership can contribute to both leaders' and followers' energy, particularly among leaders with higher self-regulation ability. In turn, elevated energy levels in leaders and followers will promote followers' constructive voice. To test these hypotheses, we conducted a time-lagged supervisor–subordinate matched survey. Results show that servant leadership increases both leaders and followers' energy and then followers' constructive voice, but this effect is observed only among leaders with high self-regulation ability. This research offers new insights into how and when servant leadership not only energizes followers but also benefits the leaders themselves.

仆人式领导被发现可以激励追随者表达建设性的声音,但为什么会这样呢?迄今为止的研究已经确定了一种“可以做”的机制,使追随者能够畅所欲言,而一种“有理由”的机制则促使他们愿意这样做。然而,这些机制没有考虑仆人式领导在激励领导者和追随者方面的作用,仆人式领导通过“激励到”机制促进追随者发出建设性的声音。本研究旨在解开“激励到”机制,以了解仆人式领导如何以及何时可以激励追随者发出建设性的声音。根据资源守恒理论,我们提出仆人式领导对领导者和追随者的能量都有贡献,尤其是在自我调节能力较高的领导者中。反过来,领导者和追随者的能量水平提高会促进追随者发出建设性的声音。为了验证这些假设,我们进行了一项时间滞后的上下级匹配调查。结果表明,仆人式领导既增加了领导者和追随者的能量,又增加了追随者的建设性声音,但这种效应只在自我调节能力高的领导者中存在。这项研究提供了新的见解,即仆人式领导如何以及何时不仅能激励追随者,还能使领导者自己受益。
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引用次数: 0
Political skill and informal leader emergence: The role of relationships, competence and outcome interdependence 政治技巧和非正式领导人的出现:关系、能力和结果相互依赖的作用
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-13 DOI: 10.1111/joop.12560
Shengming Liu, James K. Summers, Ning Guo, Xiaoxuan Li, Hui Wang

Political skill facilitates political influence, enabling individuals to distinguish themselves within an organization. The influence of political skill operates through three primary processes: interpersonal, behavioural and intrapsychic. These processes provide a comprehensive understanding of how political skill functions within an organizational context. According to political influence theory, we propose that political skill can promote informal leader emergence through its interpersonal process, which enhances team member relationship quality, and its behavioural process, which demonstrates peer-perceived competence. Furthermore, by integrating political influence theory with social interdependence theory, we identify outcome interdependence as a mechanism that elicits intrapsychic processes, specifically as a moderator that influences the indirect effect of political skill on informal leader emergence. Results from two multi-wave, multi-sourced studies provide empirical support for the notion that political skill encourages employees to emerge as informal leaders within a team by increasing team member relationship quality and peer-perceived competence. Additionally, outcome interdependence amplifies the indirect and positive effects of political skill on informal leader emergence. Theoretical and practical implications of these findings are discussed.

政治技能有助于施加政治影响,使个人能够在组织中脱颖而出。政治技能的影响通过三个主要过程产生:人际、行为和心理。这些过程提供了对政治技能如何在组织环境中发挥作用的全面理解。根据政治影响理论,我们提出政治技能可以通过人际过程(提高团队成员关系质量)和行为过程(展示同伴认为的能力)促进非正式领导者的出现。此外,通过将政治影响理论与社会相互依存理论相结合,我们发现结果相互依存是一种激发心理内部过程的机制,特别是作为一种调节因素,影响着政治技能对非正式领导者崛起的间接影响。两项多波段、多来源研究的结果为以下观点提供了实证支持:政治技能通过提高团队成员关系质量和同伴认知能力,鼓励员工在团队中成为非正式领导者。此外,结果的相互依存性放大了政治技能对非正式领导者崛起的间接积极影响。本文讨论了这些发现的理论和实践意义。
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引用次数: 0
Adolescent dating violence and leader role occupancy 青少年约会暴力与领导角色占有
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-11 DOI: 10.1111/joop.12558
Anika E. Cloutier, Julian Barling

Who becomes a leader is of considerable importance to employees, organizations and society. Recently, researchers have considered whether early life events outside of the workplace affect who occupies leadership roles within organizations. Informed by the lifespan approach to leadership, and the work–home resources model, we investigate whether violence in adolescent dating relationships is associated with leader role occupancy in adulthood. We hypothesize that experiencing psychological aggression and physical violence indirectly lowers the likelihood of occupying a leadership role through depressive symptoms. Moreover, we hypothesize that the indirect effects will be weaker when parent–adolescent relationship quality is higher, when adolescents come from higher household incomes, and stronger for women. Drawing on four waves of ADD Health, results showed that experiencing early psychological aggression in dating relationships increased depressive symptoms, hindering leader role occupancy; however, this effect was buffered by income, and stronger for women. Experiencing physical violence exerted indirect negative effects on leader role occupancy via depressive symptoms, regardless of parent–adolescent relationship quality, income or gender. There were no direct effects of aggression or violence on leader role occupancy. Our findings suggest that early personal relationships can impact young adult's mental health, which in turn can influence leadership outcomes into adulthood.

谁成为领导者对员工、组织和社会都具有相当重要的意义。最近,研究人员考虑了工作场所之外的早期生活事件是否会影响谁在组织中担任领导角色。根据领导的生命周期方法和工作-家庭资源模型,我们调查了青少年约会关系中的暴力是否与成年后的领导角色占有有关。我们假设,经历心理攻击和身体暴力通过抑郁症状间接降低了担任领导角色的可能性。此外,我们假设亲子关系质量越高,青少年家庭收入越高,间接影响越弱,而女性的间接影响越强。研究结果显示,在恋爱关系中经历早期心理攻击会增加抑郁症状,阻碍领导角色的占据;然而,这种影响被收入所缓冲,对女性的影响更大。无论父母与青少年的关系质量、收入或性别如何,经历身体暴力都会通过抑郁症状对领导角色占据产生间接的负面影响。侵略或暴力对领导角色的占有没有直接影响。我们的研究结果表明,早期的人际关系会影响年轻人的心理健康,进而影响成年后的领导能力。
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引用次数: 0
An examination of the link between interest incongruence and employee cyberloafing from an ego depletion perspective 从自我耗竭的角度考察兴趣不一致与员工网络闲逛之间的联系
IF 3.5 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-07 DOI: 10.1111/joop.12559
Qingxiong Weng, Lixin Chen, Anastasiia Popelnukha, Xiujuan Wang

Since cyberloafing has become prevalent across organizations, scholars have increasingly focused on exploring its antecedents. Based on ego depletion theory, we explore how and when interest incongruence, a particular type of person-environment misfit, influences employee cyberloafing behaviours. Using three-wave survey data of a sample from 443 Chinese employees, we found that interest incongruence is associated with ego depletion, leading to employee cyberloafing. Furthermore, our results demonstrated the moderating roles of trait self-control and moral identity internalization in the interest incongruence-ego depletion-cyberloafing link at different stages. Specifically, trait self-control mitigated the effect of interest incongruence on ego depletion and the indirect effect of interest incongruence on cyberloafing via ego depletion. Moral identity internalization mitigated the effect of ego depletion on cyberloafing and the indirect effect of interest incongruence on cyberloafing via ego depletion. These findings suggest that employee cyberloafing is not only an immoral issue but also a behaviour affected by employees' self-regulatory resources.

由于网络漫游在组织中变得普遍,学者们越来越关注于探索其前因后果。基于自我耗竭理论,我们探讨了兴趣不一致(一种特定类型的人与环境不匹配)如何以及何时影响员工的网络闲逛行为。通过对443名中国员工的三波调查数据,我们发现兴趣不一致与自我消耗有关,从而导致员工网络闲逛。此外,我们的研究结果还证明了特质自我控制和道德同一性内化在不同阶段对兴趣不一致-自我消耗-网络闲逛的调节作用。具体而言,特质自我控制减轻了兴趣不一致对自我耗竭的影响,并通过自我耗竭减轻了兴趣不一致对网络闲逛的间接影响。道德同一性内化缓解了自我耗竭对网络闲逛的影响,并通过自我耗竭缓解了兴趣不一致对网络闲逛的间接影响。这些发现表明,员工网络闲逛不仅是一个不道德的问题,而且是一种受员工自我监管资源影响的行为。
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引用次数: 0
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Journal of Occupational and Organizational Psychology
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