Journal of Occupational and Organizational Psychology最新文献

The coachee's self is central to coaching. Yet the roles that different self-related concepts play in coaching have been insufficiently studied. Specifically, self-control and self-regulation have been conflated or treated as identical concepts. Using the theory of personality systems interactions, we investigated how the development of self-management competencies (SMCs) within coaching facilitates coaching success in two studies with professional samples. Additionally, we examined how coaches support coachees' development of these competencies. Study 1 employed a longitudinal design. Caregivers working as managers engaged in a 5-month coaching programme. Goal attainment increased, need frustration decreased and the SMCs self-regulation and self-access increased, with self-regulation predicting coachees' goal attainment. In Study 2, we conceptually replicated the finding that self-regulation is positively related to coaching success. With a cross-sectional design, we matched self-reported data of 298 coachees with self-reported data of their 75 respective coaches. In a structural equation model, we found that a strong coaching relationship reported by the coaches positively related to the SMCs reported by the coachees. Self-regulation again showed the strongest effect on coaching success. These findings provide theoretical insights into the different effects of self-regulation and self-control on coaching effectiveness and suggest areas of focus for coaches.

Drawing on construal level and conservation of resources theories, our paper focuses on the psychological distance employees experience from their manager in remote work contexts. We specifically examine the role of three leadership behaviours (initiating structure, consideration and vision communication) on employees' perceptions of psychological distance from their manager and the subsequent effects on employee task, emotion and avoidance coping and individual effectiveness outcomes. Using data from two independent studies (Study 1: a four-wave time-lagged online study of remotely working 338 participants; Study 2: a four-wave time-lagged study of 202 hybrid working professionals), we found that consideration and vision communication reduced employees' perceptions of psychological distance from their manager, while psychological distance decreased task coping. Support for a serial mediation model was also found, with consideration and vision communication indirectly influencing task performance and consideration indirectly influencing organizational citizenship behaviours and withdrawal behaviours via psychological distance and then via task coping. Our research results provide new insights into the role of leadership in remote work contexts and highlight the implications of psychological distance from the leader for employees' coping responses and individual effectiveness.

This study examines how workplace conflict between multigenerational co-workers arises and can be reduced. Utilizing social categorization and intergroup contact theories, we hypothesized that good quality contact between older and younger employees decreases task and relationship conflict by reducing perceived age discrimination (PAD), above and beyond trust as a typical social exchange mechanism prevalent in relationships between co-workers. Furthermore, we predicted that task interdependence would exacerbate the relationships between PAD with task and relationship conflict. We applied structural equation modelling using a sample of 567 older and younger British employees to test our hypotheses while controlling for trust as an alternative mechanism. In line with our predictions, we found that good quality contact between older and younger employees reduced employees' PAD, which in turn reduced task conflict and relationship conflict (above and beyond trust as a control mechanism). The indirect effects of intergroup contact on workplace conflict via PAD were further enhanced when cross-age co-workers were highly interdependent in conducting their work tasks. Our findings suggest that organizations should create practices to improve cross-age contact in the workplace.

The knowledge integration perspective on team innovation holds that information elaboration – the exchange, discussion, and integration of task-relevant information and perspectives – is the core team process driving team innovation. Factors reflecting the informational resources the team can draw on through information elaboration therefore are important influences on team innovation. In this respect, team innovation research points to team functional diversity and to team boundary spanning scouting to acquire information from outside the team. Team innovation research also makes clear that informational resources (as reflected in functional diversity and boundary spanning scouting) do not guarantee team information elaboration, and that identifying moderation in this relationship is particularly valuable. Building on this state of the science, we focus on the moderating role of the team diversity mindset – members' shared understanding of the importance of information elaboration for team performance – in the relationships of team functional diversity and boundary spanning scouting with information elaboration and team innovation. A multi-wave and multi-source survey of N = 215 teams involved in knowledge work in various Chinese organizations supported our research model for team boundary spanning scouting but not for team functional diversity.

This research examines the role of leaders for employee recovery. We hypothesize that leader support for recovery (empathy for recovery, respect for boundaries, and role modelling) relates positively to employees' psychological detachment from work during non-work time that, in turn, predicts well-being outcomes. We argue that leader support for recovery can only be effective when the leader-member exchange (LMX) relationship quality is sufficiently high. In a series of scale-development and scale-validation studies, we demonstrated the construct and content validity of a new measure of leader support for recovery. We tested our hypotheses with diary data collected from 152 employees. Respect for boundaries was positively related to employees' psychological detachment from work during non-work time at the person level. Psychological detachment from work was positively related to low emotional exhaustion and a high morning recovery state, both at the person and the day level. LMX moderated the relationship between leader support for recovery (overall measure), empathy for recovery, and respect for boundaries on the one hand and psychological detachment on the other hand, such that the relationships became non-significant when LMX was lower. The study suggests that leaders in high-quality relationships can contribute to employee recovery – a process that helps to maintain employee well-being.

Workplace incivility research has grown considerably over recent decades. However, this stream of research still has not adequately explained targets' attributions for experienced incivility or their potential positive responses to incivility. The present study longitudinally investigates the relationship between attributions for workplace incivility and relationship improvement responses with data from 1871 person-month observations. In contrast to expectations, we found targets' beliefs that their relationship with the uncivil coworker was the cause of the incivility (i.e., relational locus of causality) were negatively related to relationship improvement behaviours. The results also indicated that this negative relationship was attenuated by belief that the target had control over the cause of incivility (i.e., internal controllability) and task interdependence at the between-person level, and by belief that the uncivil coworker had control over the cause of incivility (i.e., external controllability) at the within-person level. Direct effects analysis indicated that internal and external controllability attributions for incivility had significant positive between-person effects on relationship improvement efforts. Frequency of interaction and task interdependence were both significant positive predictors of relationship improvement efforts at both the between- and within-person levels. Implications for research and future directions are discussed.

Habits facilitate automatic behaviours and are resource efficient. Habits at work may be beneficial because they conserve cognitive-attentional resources, thus fostering work engagement and goal progress. In a diary intervention study (2 daily assessments, 10 work days), we asked 72 employees to establish a new habit at work. Half of them additionally completed an intervention on the correct use of implementation intentions. All participants were given access to a follow-up survey. In multi-level analyses, automaticity of the new habitual behaviour predicted work engagement and goal progress at the day-level. Implementation intentions predicted frequency of the habitual behaviour and in turn increased automaticity of this behaviour. The effects of implementation intentions were still evident at follow-up. Contrary to expectations, the intervention did not increase participants' daily use of implementation intentions. The results indicate that implementation intentions might be used in everyday work to establish habits at work, thus increasing employees' efficiency and engagement.

Although mistreatment in the workplace has been widely acknowledged, the impact of coworker undermining has not been adequately explored in the literature. Using insights from the job demands–resources model, we suggest that coworker undermining is a job demand that is associated with negative affect and somatic complaints. In mitigation of this, we propose two personal resources (i.e. forgiveness and revenge cognitions) as buffers of the positive relationship between coworker undermining and somatic complaints via negative affect. We explore these relationships in a time-lagged study involving 229 participants who responded to three surveys over a month-long period. Our findings show that coworker undermining is related to high levels of negative affect in the following week, and that this spills over to somatic complaints. However, this is only true for victims of undermining who do not forgive their colleagues.

Prior research has suggested that employees who take leave from work experience backlash – with some authors describing backlash to deviations from gendered norms and others to deviations from an ‘Ideal Worker Norm’ (IWN). In this study, we investigate the degree to which backlash against leave-takers is explained by these two separate, but related, paths, and whether individual (gender of leave-taker) or organizational (family-friendly vs. competitive culture) moderators mitigate such effects. Using a pre-registered experimental design, and our newly validated Ideal Worker Evaluation measure and evaluations of agency and communion to capture perceived deviation from the norms, we find significant indirect effects of leave-taking on backlash via the IWN path and the agency portion of the gendered path, but not via the communion portion of the gendered path. We also find that family-friendly organizational cultures partially mitigate the effect of leave-taking on backlash, but predominately via the IWN path and not the gendered norms path. Whereas gender of the leave-taker was found to affect backlash via the gendered norms path (and not the IWN path), but only for the agency using the proscribed operationalization of ‘dominance’. Theoretical and practical implications of our findings are then discussed.

The current study examines complexities in relationships between need satisfaction at work, need satisfaction at home, work-to-family enrichment (WFE) and well-being (in terms of positive affect). Competing theoretical perspectives are offered regarding relationships between need satisfaction and WFE. The first perspective, based in a domain specificity approach focused on the directional nature of WFE, suggests that need satisfaction at work is what matters for employees' WFE, irrespective of their need satisfaction at home. Alternatively, a second perspective proposes that both need satisfaction at work and need satisfaction at home represent important factors in employees' experiences of WFE and that congruence (i.e. similarity) between these two constructs is what matters for WFE. Competing hypotheses are tested in a sample of 204 full-time employees who completed both a work and home survey and were rated on well-being at home by a significant other. Results support the first perspective for competence need satisfaction and relatedness need satisfaction, while the second perspective is supported for autonomy need satisfaction. For all three needs, indirect relationships are found with well-being, both at work and at home, via WFE. Relevant theoretical and practical implications are discussed as well as suggestions for future research.