Despite the challenges Muslims face because of their stigmatized religious identity, little is known about how they navigate that identity in the workplace. Adopting an interpretivist perspective of identity work, this study investigates this issue by building on two-round in-depth interviews (35 in round-one and 21 in round-two) with skilled practising British Muslim professionals. It extends work on power positions to show the privileges those in senior managerial positions have, including assertiveness and control over workplace interactions and outcomes. It further advances understanding of authenticity, revealing that, despite their experiences of stigmatization, these professionals tend to remain true to their religious identity, openly practising their religion in the workplace. They perceive identity re-interpretation to be part of authenticity, and a responsibility to contest religious stigma. Importantly, this study conceptualizes proactive religious coping as an identity work response to workplace stigmatization, theorized in this organizational context as turning to God and religious rituals for meaning, comfort, resilience and reconciliation, whilst also being proactive and fighting to challenge experiences of stigmatization. However, unlike for other stigmatized groups, inclusive organizational practices, particularly religious accommodation, are not a driver for authenticity, but rather a signal for environment-fit and authenticity is instead driven by religious identity.
{"title":"Identity work responses to workplace stigmatization: Power positions, authenticity, religious coping and religious accommodation for skilled practising Muslim professionals","authors":"Rami Al-Sharif","doi":"10.1111/joop.12553","DOIUrl":"https://doi.org/10.1111/joop.12553","url":null,"abstract":"<p>Despite the challenges Muslims face because of their stigmatized religious identity, little is known about how they navigate that identity in the workplace. Adopting an interpretivist perspective of identity work, this study investigates this issue by building on two-round in-depth interviews (35 in round-one and 21 in round-two) with skilled practising British Muslim professionals. It extends work on power positions to show the privileges those in senior managerial positions have, including assertiveness and control over workplace interactions and outcomes. It further advances understanding of authenticity, revealing that, despite their experiences of stigmatization, these professionals tend to remain true to their religious identity, openly practising their religion in the workplace. They perceive identity re-interpretation to be part of authenticity, and a responsibility to contest religious stigma. Importantly, this study conceptualizes <i>proactive religious coping</i> as an identity work response to workplace stigmatization, theorized in this organizational context as turning to God and religious rituals for meaning, comfort, resilience and reconciliation, whilst also being proactive and fighting to challenge experiences of stigmatization. However, unlike for other stigmatized groups, inclusive organizational practices, particularly religious accommodation, are not a driver for authenticity, but rather a signal for environment-fit and authenticity is instead driven by religious identity.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.12553","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143115535","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Workplace procrastination is a prevalent phenomenon that significantly impacts employee productivity and organizational competitiveness. Drawing on cognitive–motivational–relational theory, this study adopts an emotional perspective to investigate how and when job characteristics (i.e. hindrance job demands, challenge job demands and job resources) impact employees' workplace procrastination in distinct ways. We suggest that both hindrance and challenge demands may evoke fear of tasks, eliciting an action tendency of escape and avoidance, thus indirectly leading to procrastination. Notably, challenge demands may exhibit a dual effect by simultaneously enhancing interest in tasks with an action tendency of exploration, thus negatively and indirectly influencing procrastination. Job resources may generate joy about tasks, fostering an action tendency of free activation, thereby indirectly reducing procrastination. We further investigate how psychological capital, which largely shapes employees' appraisal of job characteristics, may alter the above relationships. We conducted two studies to examine our hypotheses and delve into the potential reversed relationships between job characteristics and procrastination. Theoretical and practical implications are discussed.
{"title":"My job characteristics make me procrastinate or not: An emotional perspective","authors":"Yangxin Wang, Hong Zhang, Zhen Wang","doi":"10.1111/joop.12551","DOIUrl":"https://doi.org/10.1111/joop.12551","url":null,"abstract":"<p>Workplace procrastination is a prevalent phenomenon that significantly impacts employee productivity and organizational competitiveness. Drawing on cognitive–motivational–relational theory, this study adopts an emotional perspective to investigate how and when job characteristics (i.e. hindrance job demands, challenge job demands and job resources) impact employees' workplace procrastination in distinct ways. We suggest that both hindrance and challenge demands may evoke fear of tasks, eliciting an action tendency of escape and avoidance, thus indirectly leading to procrastination. Notably, challenge demands may exhibit a dual effect by simultaneously enhancing interest in tasks with an action tendency of exploration, thus negatively and indirectly influencing procrastination. Job resources may generate joy about tasks, fostering an action tendency of free activation, thereby indirectly reducing procrastination. We further investigate how psychological capital, which largely shapes employees' appraisal of job characteristics, may alter the above relationships. We conducted two studies to examine our hypotheses and delve into the potential reversed relationships between job characteristics and procrastination. Theoretical and practical implications are discussed.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143113125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Teixiera Dulal-Arthur, Juliet Hassard, Jane Bourke, Maria Wishart, Craig Bartle, Stephen Roper, Vicki Belt, Stavroula Leka, Nick Pahl, Louise Thomson, Holly Blake
Presenteeism (working while ill) due to mental ill-health is estimated to be one of the largest economic costs to employers. We seek to investigate the relationship between line manager training in mental health (MH) and presenteeism trends at work. The aim of this study was twofold: (i) to examine the relationship between the provision of a new and emerging workplace MH and wellbeing (MH&WB) initiative – line manager (LM) training in MH – and presenteeism as reported by organizations and (ii) to examine the reasons for presenteeism, and organizational-level strategies used to action it. To address these questions, we conducted a secondary data analysis using panel data from 7139 firms in England over four time points (2020–2023). Probit regression analysis revealed that organizations offering LM training are less likely to report presenteeism. Our analysis revealed that providing LM training may increase awareness and readiness to tackle presenteeism within the organization, but this does not always translate into actionable strategies. Limitations of the study and recommendations for future research are discussed.
{"title":"Organizations offering line manager training in mental health and presenteeism: A secondary data analysis of organizational-level data","authors":"Teixiera Dulal-Arthur, Juliet Hassard, Jane Bourke, Maria Wishart, Craig Bartle, Stephen Roper, Vicki Belt, Stavroula Leka, Nick Pahl, Louise Thomson, Holly Blake","doi":"10.1111/joop.12552","DOIUrl":"https://doi.org/10.1111/joop.12552","url":null,"abstract":"<p>Presenteeism (<i>working while ill</i>) due to mental ill-health is estimated to be one of the largest economic costs to employers. We seek to investigate the relationship between line manager training in mental health (MH) and presenteeism trends at work. The aim of this study was twofold: (i) to examine the relationship between the provision of a new and emerging workplace MH and wellbeing (MH&WB) initiative – <i>line manager (LM) training in MH</i> – and presenteeism as reported by organizations and (ii) to examine the reasons for presenteeism, and organizational-level strategies used to action it. To address these questions, we conducted a secondary data analysis using panel data from 7139 firms in England over four time points (2020–2023). Probit regression analysis revealed that organizations offering LM training are less likely to report presenteeism. Our analysis revealed that providing LM training may increase awareness and readiness to tackle presenteeism within the organization, but this does not always translate into actionable strategies. Limitations of the study and recommendations for future research are discussed.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.12552","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143112265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Grace Lemmon, Jaclyn M. Jensen, Goran Kuljanin, Renee Chu-Jacoby
Across two studies, this exploratory research examines stigma faced by larger-bodied people by exploring the phenomenon of weight-based mistreatment (WBM), defined as interpersonal disrespect levied on a person explicitly due to their larger body size, at work. Through qualitative research we first describe distinct forms of WBM experienced by 175 self-defined overweight US employees, as well as consequences of WBM for bullied targets and their organizations. Next, through a quantitative survey distributed to a separate sample of larger-bodied workers, our exploratory evaluation of WBM found that it is all-too common in many forms, including overt and covert aggression, microaggression, incivility, and benevolent, yet disrespectful comments oriented around a person's weight. One or more forms of these behaviours were experienced by 75% of our 1008-person sample, with overt and covert aggression being most common, and coworkers most often perpetrating WBM. Drawing on objectification theory, we observe a host of harmful consequences ranging from diminished engagement, worsened professional interactions, and a lack of self-care. Altogether, results reveal WBM is a substantial problem, and thus they serve as a call to action for HR professionals, managers, and inclusion advocates to better understand the experiences of this vulnerable population.
{"title":"A mixed-method exploratory study of weight-based mistreatment at work","authors":"Grace Lemmon, Jaclyn M. Jensen, Goran Kuljanin, Renee Chu-Jacoby","doi":"10.1111/joop.12550","DOIUrl":"https://doi.org/10.1111/joop.12550","url":null,"abstract":"<p>Across two studies, this exploratory research examines stigma faced by larger-bodied people by exploring the phenomenon of weight-based mistreatment (WBM), defined as interpersonal disrespect levied on a person explicitly due to their larger body size, at work. Through qualitative research we first describe distinct forms of WBM experienced by 175 self-defined overweight US employees, as well as consequences of WBM for bullied targets and their organizations. Next, through a quantitative survey distributed to a separate sample of larger-bodied workers, our exploratory evaluation of WBM found that it is all-too common in many forms, including overt and covert aggression, microaggression, incivility, and benevolent, yet disrespectful comments oriented around a person's weight. One or more forms of these behaviours were experienced by 75% of our 1008-person sample, with overt and covert aggression being most common, and coworkers most often perpetrating WBM. Drawing on objectification theory, we observe a host of harmful consequences ranging from diminished engagement, worsened professional interactions, and a lack of self-care. Altogether, results reveal WBM is a substantial problem, and thus they serve as a call to action for HR professionals, managers, and inclusion advocates to better understand the experiences of this vulnerable population.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143111992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Leilei Hao, Zhaobiao Zong, Teng Zhao, Weixuan Meng, Hui Meng
Family-supportive supervisor behaviours (FSSB) and their association with employees' work, family, and health outcomes have been widely investigated in workplace contexts. We aimed to acquire a comprehensive understanding of whether FSSB have valuable associations with work, family, and health outcomes and to investigate how FSSB are related to these outcomes using 126 independent samples retrieved from 122 articles (N = 59,068). Our findings revealed several outcomes. First, the bivariate results demonstrated that FSSB were significantly associated with essential work, family, and health outcomes. Second, FSSB exerted beneficial incremental effects on task performance, burnout, organizational commitment, and job satisfaction beyond coworker support, flexible work arrangements, and family-supportive organizational perceptions, providing further support for its discriminant validity. Third, we built an integrative model that uses ability-motivation-opportunity as our organizational framework. Our findings demonstrate that FSSB are significantly associated with employees' work and health outcomes through self-efficacy, intrinsic motivation, and autonomy. Intrinsic motivation exerts the largest mean indirect effect, followed by self-efficacy and autonomy. Based on these findings, we discuss theoretical and practical implications as well as directions for future research.
{"title":"How much do family-supportive supervisor behaviours matter? A meta-analysis based on the ability-motivation-opportunity framework","authors":"Leilei Hao, Zhaobiao Zong, Teng Zhao, Weixuan Meng, Hui Meng","doi":"10.1111/joop.12547","DOIUrl":"10.1111/joop.12547","url":null,"abstract":"<p>Family-supportive supervisor behaviours (FSSB) and their association with employees' work, family, and health outcomes have been widely investigated in workplace contexts. We aimed to acquire a comprehensive understanding of whether FSSB have valuable associations with work, family, and health outcomes and to investigate how FSSB are related to these outcomes using 126 independent samples retrieved from 122 articles (<i>N</i> = 59,068). Our findings revealed several outcomes. First, the bivariate results demonstrated that FSSB were significantly associated with essential work, family, and health outcomes. Second, FSSB exerted beneficial incremental effects on task performance, burnout, organizational commitment, and job satisfaction beyond coworker support, flexible work arrangements, and family-supportive organizational perceptions, providing further support for its discriminant validity. Third, we built an integrative model that uses ability-motivation-opportunity as our organizational framework. Our findings demonstrate that FSSB are significantly associated with employees' work and health outcomes through self-efficacy, intrinsic motivation, and autonomy. Intrinsic motivation exerts the largest mean indirect effect, followed by self-efficacy and autonomy. Based on these findings, we discuss theoretical and practical implications as well as directions for future research.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142249296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Employee silence research stipulates that silence requires input to share, which we posit stems from encountering workplace events. We argue that the validity of relationships between employee silence and outcomes is limited without taking preceding events into account: Employees might not encounter relevant events and therefore cannot show silence. Further, workplace events can have independent effects on the outcomes attributed to silence, potentially confounding the effects of silence and preceding events. Drawing on an existing cross-cultural dataset (N = 8222 in 35 samples), we show that some samples include up to 60% of participants who did not encounter relevant events. Using data from a German utility company (N = 572 in 129 teams), we demonstrate that the associations between employee silence and outcomes like burnout are overestimated if effects of events are left unaccounted. Lastly, a simulation study shows that biased silence–outcome relations are generalizable whenever events have independent effects on the outcome of interest.
{"title":"Uneventful days? A cautionary tale about the underestimated role of triggering events in employee silence research","authors":"Dominik Dilba, Bertolt Meyer","doi":"10.1111/joop.12549","DOIUrl":"10.1111/joop.12549","url":null,"abstract":"<p>Employee silence research stipulates that silence requires input to share, which we posit stems from encountering workplace events. We argue that the validity of relationships between employee silence and outcomes is limited without taking preceding events into account: Employees might not encounter relevant events and therefore cannot show silence. Further, workplace events can have independent effects on the outcomes attributed to silence, potentially confounding the effects of silence and preceding events. Drawing on an existing cross-cultural dataset (<i>N</i> = 8222 in 35 samples), we show that some samples include up to 60% of participants who did not encounter relevant events. Using data from a German utility company (<i>N</i> = 572 in 129 teams), we demonstrate that the associations between employee silence and outcomes like burnout are overestimated if effects of events are left unaccounted. Lastly, a simulation study shows that biased silence–outcome relations are generalizable whenever events have independent effects on the outcome of interest.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.12549","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142249297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Claire E. Smith, Samuel T. McAbee, Lindsey Freier, Susannah Huang, Melissa A. Albert
The social context of the workplace influences attendance decisions. Regardless of personal and job factors, employees may choose to engage in sickness presenteeism behaviour (i.e., working when unwell) because of perceived pressure from the organization. Using Social Information Processing Theory, we introduce the construct of presenteeism pressure to capture this perception that an organization normalizes and expects employees to engage in presenteeism. Through a scale development study of working adults (N = 219), we create and refine the 11-item Presenteeism Pressure Scale. Next, we provide evidence of convergent and discriminant validity of the scale in an independent sample of working adults (N = 248). We then concurrently examine presenteeism pressure's place in a nomological network of constructs within the presenteeism and broader organizational literature, in another sample (N = 764). Finally, we increase the rigour of our validation efforts by conducting an additional two-wave study (N = 350) and expanding the nomological network of presenteeism pressure to include relevant work outcomes. Our results position presenteeism pressure as a unique and promising contributor to the understanding of presenteeism behaviours and work behaviours more generally. We conclude with suggestions for integrating presenteeism pressure into existing theory and better-informed organizational attendance procedures.
{"title":"Presenteeism pressure: The development of a scale and a nomological network","authors":"Claire E. Smith, Samuel T. McAbee, Lindsey Freier, Susannah Huang, Melissa A. Albert","doi":"10.1111/joop.12542","DOIUrl":"10.1111/joop.12542","url":null,"abstract":"<p>The social context of the workplace influences attendance decisions. Regardless of personal and job factors, employees may choose to engage in sickness presenteeism behaviour (i.e., working when unwell) because of perceived pressure from the organization. Using Social Information Processing Theory, we introduce the construct of presenteeism pressure to capture this perception that an organization normalizes and expects employees to engage in presenteeism. Through a scale development study of working adults (<i>N</i> = 219), we create and refine the 11-item Presenteeism Pressure Scale. Next, we provide evidence of convergent and discriminant validity of the scale in an independent sample of working adults (<i>N</i> = 248). We then concurrently examine presenteeism pressure's place in a nomological network of constructs within the presenteeism and broader organizational literature, in another sample (<i>N</i> = 764). Finally, we increase the rigour of our validation efforts by conducting an additional two-wave study (<i>N</i> = 350) and expanding the nomological network of presenteeism pressure to include relevant work outcomes. Our results position presenteeism pressure as a unique and promising contributor to the understanding of presenteeism behaviours and work behaviours more generally. We conclude with suggestions for integrating presenteeism pressure into existing theory and better-informed organizational attendance procedures.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142249298","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Research explores how internal-focused cognitions and emotions impact the connection between employees' work–family conflict (WFC) and subsequent behaviours. We offer a complementary view by arguing that employees also attribute WFC to external causes, notably their supervisor. First, we hypothesize that anger directed towards one's supervisor mediates the relationship between WFC and unethical pro-family behaviours (UPFB), which is supported by the results of a multi-wave survey study. Second, we expand this view by recognizing employees' experiences of WFC may be beyond the supervisor's control. We examine how the extent to which the employee's WFC is perceived as more (vs. less) controllable by their supervisor conditions this indirect effect. Results from an experimental study show that when WFC is perceived as more controllable by one's supervisor, the positive association between WFC and anger is stronger, reinforcing the indirect effect of WFC on UPFB. However, when WFC is perceived as less controllable by one's supervisor, the indirect effect disappears as anger towards the supervisor dissipates. Taken together, our work synthesizes the work–family and UPFB literatures by addressing the key roles of anger and external attributions in the experience of WFC.
{"title":"Supervisor-directed anger as a link between work–family conflict and unethical pro-family behaviours: An attributional perspective","authors":"Lusi Wu, Matthew B. Perrigino","doi":"10.1111/joop.12548","DOIUrl":"10.1111/joop.12548","url":null,"abstract":"<p>Research explores how internal-focused cognitions and emotions impact the connection between employees' work–family conflict (WFC) and subsequent behaviours. We offer a complementary view by arguing that employees also attribute WFC to external causes, notably their supervisor. First, we hypothesize that anger directed towards one's supervisor mediates the relationship between WFC and unethical pro-family behaviours (UPFB), which is supported by the results of a multi-wave survey study. Second, we expand this view by recognizing employees' experiences of WFC may be beyond the supervisor's control. We examine how the extent to which the employee's WFC is perceived as more (vs. less) controllable by their supervisor conditions this indirect effect. Results from an experimental study show that when WFC is perceived as more controllable by one's supervisor, the positive association between WFC and anger is stronger, reinforcing the indirect effect of WFC on UPFB. However, when WFC is perceived as less controllable by one's supervisor, the indirect effect disappears as anger towards the supervisor dissipates. Taken together, our work synthesizes the work–family and UPFB literatures by addressing the key roles of anger and external attributions in the experience of WFC.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142193429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Szu-Han (Joanna) Lin, Shereen Fatimah, Emily C. Poulton, Cony M. Ho, D. Lance Ferris, Russell E. Johnson
The majority of research on voice has focused on how employee voice influences voicers and targets of voice (e.g. supervisors and organizations). We advance theory on voice by examining how third-party observers react to expressions of voice behavior by coworkers. Drawing from affective events theory (AET), we examine the potential benefits and detriments of coworker voice behaviours. Results from an experience sampling study and an experiment revealed that coworker voice was associated with an increase in third-party observers' inspiration, prompting third-party observers to engage in their own voice behaviours. Although coworker voice did not have a significant main effect on third-party observers' distress, this relation was moderated by third-party observers' zero-sum beliefs. Specifically, daily coworker voice behaviour was more positively related to third-party observers' distress when third-party observers' zero-sum beliefs were higher (vs. lower). Third-party observers' distress, in turn, was associated with an increase in interpersonal deviance behaviours. Overall, our theorizing and model answer why, when and for whom the bright versus dark side of coworker voice is likely to occur for third-party observers.
{"title":"Every voice has its bright and dark sides: Understanding observers' reactions to coworkers' voice behaviours","authors":"Szu-Han (Joanna) Lin, Shereen Fatimah, Emily C. Poulton, Cony M. Ho, D. Lance Ferris, Russell E. Johnson","doi":"10.1111/joop.12546","DOIUrl":"10.1111/joop.12546","url":null,"abstract":"<p>The majority of research on voice has focused on how employee voice influences voicers and targets of voice (e.g. supervisors and organizations). We advance theory on voice by examining how third-party observers react to expressions of voice behavior by coworkers. Drawing from affective events theory (AET), we examine the potential benefits and detriments of coworker voice behaviours. Results from an experience sampling study and an experiment revealed that coworker voice was associated with an increase in third-party observers' inspiration, prompting third-party observers to engage in their own voice behaviours. Although coworker voice did not have a significant main effect on third-party observers' distress, this relation was moderated by third-party observers' zero-sum beliefs. Specifically, daily coworker voice behaviour was more positively related to third-party observers' distress when third-party observers' zero-sum beliefs were higher (vs. lower). Third-party observers' distress, in turn, was associated with an increase in interpersonal deviance behaviours. Overall, our theorizing and model answer why, when and for whom the bright versus dark side of coworker voice is likely to occur for third-party observers.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142193430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Laura Rinker, Ulrike Fasbender, Fabiola H. Gerpott, Anne Burmeister
Knowledge exchange is crucial for organizations, but interpersonal dynamics can entail stress, affecting whether and how knowledge flows. Integrating social comparison and stress appraisal research, we propose that upward social comparison can be appraised as challenging or hindering. We suggest a dual pathway model involving an approach pathway via challenge appraisal and an avoidance pathway via hindrance appraisal with consequences on three knowledge exchange behaviours (i.e., knowledge sharing, knowledge seeking and knowledge hiding). Additionally, we examine age differences (vs. no age differences) to the comparison target as a buffer. We conducted two preregistered experimental online studies with employees (NStudy 1 = 206, NStudy 2 = 414), utilizing a 2 (social comparison; upward, lateral) × 3 (target age; younger, same-age, older) between-subject design. Participants received bogus task performance feedback (Study 1: cognitive ability test; Study 2: typing ability test). Both studies show that upward social comparison (but not other social comparison directions) fosters knowledge hiding via hindrance appraisal. This effect is weakened by an age difference (vs. no age difference) to the comparison target. However, our results do not support the approach pathway via challenge appraisal. Our research highlights social pitfalls in knowledge exchange and emphasizes the benefits of age differences between colleagues.
{"title":"Conquering knowledge exchange barriers with age differences: A stress appraisal perspective on the consequences of upward social comparisons","authors":"Laura Rinker, Ulrike Fasbender, Fabiola H. Gerpott, Anne Burmeister","doi":"10.1111/joop.12545","DOIUrl":"10.1111/joop.12545","url":null,"abstract":"<p>Knowledge exchange is crucial for organizations, but interpersonal dynamics can entail stress, affecting whether and how knowledge flows. Integrating social comparison and stress appraisal research, we propose that upward social comparison can be appraised as challenging or hindering. We suggest a dual pathway model involving an approach pathway via challenge appraisal and an avoidance pathway via hindrance appraisal with consequences on three knowledge exchange behaviours (i.e., knowledge sharing, knowledge seeking and knowledge hiding). Additionally, we examine age differences (vs. no age differences) to the comparison target as a buffer. We conducted two preregistered experimental online studies with employees (<i>N</i><sub>Study 1</sub> = 206, <i>N</i><sub>Study 2</sub> = 414), utilizing a 2 (social comparison; upward, lateral) × 3 (target age; younger, same-age, older) between-subject design. Participants received bogus task performance feedback (Study 1: cognitive ability test; Study 2: typing ability test). Both studies show that upward social comparison (but not other social comparison directions) fosters knowledge hiding via hindrance appraisal. This effect is weakened by an age difference (vs. no age difference) to the comparison target. However, our results do not support the approach pathway via challenge appraisal. Our research highlights social pitfalls in knowledge exchange and emphasizes the benefits of age differences between colleagues.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 1","pages":""},"PeriodicalIF":4.9,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.12545","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142193435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}