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Design-led innovation as a generative source of competitive advantage 以设计为主导的创新是竞争优势的生成来源
IF 7 3区 管理学 Q1 BUSINESS Pub Date : 2024-10-11 DOI: 10.1016/j.bushor.2024.10.003
Mark Ward , Oleksiy Osiyevskyy
Firms need to reliably identify new sources of competitive advantage ex ante to mitigate the risk of obsolescence in response to changing environments. One approach to addressing this issue is design-led innovation (DLI), which integrates design thinking with strategic management. DLI offers a flexible framework to identify and exploit new opportunities for competitive differentiation. Identifying, formulating, and framing strategic problems drives the DLI process by acting as the catalyst to create knowledge and awareness of value-creation opportunities. This study offers a strategic-problem classification matrix based on a portfolio approach to identifying value-creation opportunities. Two practices are presented: (1) engaging in progressive problem-solving, and (2) employing DLI catalysts. These practices could potentially strengthen DLI’s application and transform it into a generative source of competitive advantage.
公司需要事先可靠地确定竞争优势的新来源,以减轻因环境变化而过时的风险。解决这个问题的一种方法是设计主导创新(DLI),它将设计思维与战略管理相结合。DLI提供了一个灵活的框架来识别和开发竞争差异化的新机会。识别、制定和构建战略问题,作为创造知识和意识到价值创造机会的催化剂,推动DLI过程。本研究提供了一个基于投资组合方法的战略问题分类矩阵来识别价值创造机会。提出了两种实践:(1)参与渐进解决问题,(2)使用DLI催化剂。这些做法可能会加强DLI的应用,并将其转化为竞争优势的生成来源。
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引用次数: 0
Leveraging friendshoring in response to sanctions: Essential insights for global managers 利用友谊来应对制裁:全球管理者的基本见解
IF 7 3区 管理学 Q1 BUSINESS Pub Date : 2024-10-09 DOI: 10.1016/j.bushor.2024.10.002
Anton Klarin , Sergey Sosnovskikh
As the world has become increasingly hostile and politicized, sanctions have become an often-used tool for enforcing global rules. Nevertheless, organizations engaged in international trade have found ways to circumvent imposed sanctions and to deliver goods and services to the sanctioned markets through a variety of means, including offshoring, nearshoring, and, most importantly, friendshoring. There has been a notable increase in these shoring phenomena, especially in the context of global disruptions, including the COVID-19 pandemic, the United States and China trade conflicts, and sanctions related to the Russia–Ukraine War. This study offers a rich account of how organizations overcome economic sanctions that lead to restrictions in trade among trading partners. After holding in-depth interviews with representatives from 44 organizations involved in trade in nine imposing, intermediary, and targeted countries, we synthesized six main friendshoring strategies often used in instances where sanctions are imposed. We end by offering prescriptive guidance for managers whose companies face difficult shoring decisions because of sanctions.
随着世界变得越来越充满敌意和政治化,制裁已成为执行全球规则的常用工具。然而,从事国际贸易的组织已经找到了规避制裁的方法,并通过各种手段向受制裁市场提供货物和服务,包括离岸外包、近岸外包,以及最重要的友谊外包。这种“倒卖”现象明显增加,特别是在全球动荡的背景下,包括新冠肺炎大流行、中美贸易冲突以及与俄乌战争有关的制裁。这项研究为组织如何克服导致贸易伙伴之间贸易限制的经济制裁提供了丰富的说明。在对来自9个制裁国、中介国和目标国的44个贸易组织的代表进行深入访谈后,我们总结了在实施制裁的情况下经常使用的六种主要的友谊策略。最后,我们将为那些公司因制裁而面临艰难决策的管理者提供规范性指导。
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引用次数: 0
The challenges of managing two crises simultaneously: An interview with Tony Clifford, managing director of Pan Pac Forest Products Ltd 同时应对两场危机的挑战:采访泛太平洋林产品有限公司董事总经理托尼·克利福德
IF 7 3区 管理学 Q1 BUSINESS Pub Date : 2024-09-28 DOI: 10.1016/j.bushor.2024.09.004
Daniel Laufer
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引用次数: 0
Fairness in crowdwork: Making the human AI supply chain more humane 众包中的公平:让人类人工智能供应链更人性化
IF 7 3区 管理学 Q1 BUSINESS Pub Date : 2024-09-21 DOI: 10.1016/j.bushor.2024.09.003
Martin Gonzalez-Cabello , Auyon Siddiq , Charles J. Corbett , Catherine Hu
The vast quantities of data required to build artificial intelligence (AI) technologies are often annotated and processed manually, making human labor a critical component of the AI supply chain. The workers who input this data are sourced through digital labor (“crowdwork”) platforms that often are unregulated and offer low wages, raising concerns about labor standards in AI development. Using the results of a survey, this article aims to shed light on the experiences and perceptions of fair treatment among workers in the AI supply chain. The study reveals significant variability in workers’ experiences, identifies potential drivers of fairness, and highlights how design choices by labor platforms can significantly affect worker welfare. Drawing on lessons from physical supply chains, this article offers practical guidance to managers on how to enhance worker welfare within the AI supply chain and how to ensure that AI technologies are responsibly sourced.
构建人工智能(AI)技术所需的大量数据通常是手工注释和处理的,这使得人工劳动成为人工智能供应链的关键组成部分。输入这些数据的工人来自数字劳动(“众包”)平台,这些平台往往不受监管,工资也很低,这引发了人们对人工智能开发中的劳工标准的担忧。本文利用一项调查的结果,旨在揭示人工智能供应链中工人对公平待遇的经验和看法。该研究揭示了工人经验的显著差异,确定了公平的潜在驱动因素,并强调了劳动平台的设计选择如何显著影响工人的福利。借鉴实体供应链的经验教训,本文为管理人员提供了关于如何提高人工智能供应链中的工人福利以及如何确保人工智能技术的负责任采购的实用指导。
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引用次数: 0
Data science and business value: Insight into the alignment process 数据科学和业务价值:对对齐过程的洞察
IF 7 3区 管理学 Q1 BUSINESS Pub Date : 2024-09-21 DOI: 10.1016/j.bushor.2024.09.002
Rajesh Chidananda Reddy , Debasisha Mishra , D.P. Goyal , Nripendra P. Rana
We develop a comprehensive business–data-science alignment model for deriving business value from data-science initiatives, thus assisting business organizations in transforming digitally. With a purposive sample of 13 data science leaders employed as C-level executives, we conducted semistructured interviews to unfold their data-science journeys. Our study extends the findings from recent literature on the alignment between business and information technology to data-science initiatives. The alignment dimensions and their components are extracted through the interview transcripts using a general inductive approach. We propose a business–data-science alignment model as a dynamic and iterative process in which the data-science initiatives are shaped while aligning with intellectual, operational, social, cultural, and societal dimensions to derive business value. The five most relevant components represent each of these alignment dimensions. The study emphasizes the groundwork to be done before investing in data-science endeavors by capturing the findings from the literature and the wisdom of practitioners. With the proposed data-science alignment framework, our study offers ways to shape data-science projects by guiding business executives in achieving business value.
我们开发了一个全面的业务-数据科学校准模型,用于从数据科学计划中获取业务价值,从而帮助业务组织进行数字化转型。我们选取了13位担任c级高管的数据科学领导者作为样本,进行了半结构化访谈,以揭示他们的数据科学之旅。我们的研究将最近关于商业和信息技术之间的一致性的研究结果扩展到数据科学计划。使用一般归纳方法通过访谈记录提取对齐维度及其组成部分。我们提出了一个业务-数据-科学对齐模型,作为一个动态和迭代的过程,在这个过程中,数据科学计划被塑造,同时与智力、操作、社会、文化和社会维度保持一致,以获得业务价值。五个最相关的组件表示这些对齐维度中的每一个。该研究强调了通过从文献和从业者的智慧中获取发现,在投资于数据科学努力之前要做的基础工作。通过提出的数据科学一致性框架,我们的研究提供了通过指导业务主管实现业务价值来塑造数据科学项目的方法。
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引用次数: 0
Business and Peace, Part I: Insights from the first 20 years of B+P scholarship 商业与和平,第一部分:B+P 奖学金头 20 年的启示
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-09-07 DOI: 10.1016/j.bushor.2024.09.001
Timothy L. Fort , John Katsos , Jason Miklian
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引用次数: 0
Inside front cover - ed board 封面内页 - 编委
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-08-23 DOI: 10.1016/S0007-6813(24)00097-1
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引用次数: 0
Experience design: Creating value for nonprofits 体验设计:为非营利组织创造价值
IF 7 3区 管理学 Q1 BUSINESS Pub Date : 2024-08-14 DOI: 10.1016/j.bushor.2024.08.007
Camilla Lemons , Kayleigh Hudson , Matthew J. Mazzei
In today’s hypercompetitive markets, most sectors are saturated with competitors, making it more important than ever for companies to generate unique value for stakeholders. Companies are increasingly and purposefully crafting customer experiences as a means to create such value and to establish competitive advantage. Although for-profits have been quick to adopt the practice of experience design (XD) in developing meaningful experiences and interactions, nonprofit entities have been slow to follow. XD is an integrated and strategic operational approach that creates relevant value for stakeholders of an organization by designing customizable yet consistent brand experiences. The failure to embrace and adopt XD is a missed opportunity for nonprofits. While a well-crafted experience offers a supplemental value for the products and services of for-profit firms, experiences provide a fundamental and exceptional source of value for nonprofit organizations. Thoughtful XD offers the potential to establish trust, improve connectivity, build loyalty, and boost relevance with a diverse set of stakeholders, including donors, employees, and strategic partners. Successful outcomes of well-executed XD at nonprofit organizations include increased donor retention rates, larger financial resource pools, and enhanced societal impact. Our work outlines key principles for implementing XD and equips resource-constrained nonprofits in implementing XD at low cost.
在当今竞争激烈的市场中,大多数行业都充斥着竞争对手,这使得公司为利益相关者创造独特价值比以往任何时候都更加重要。越来越多的公司有目的地将客户体验作为创造价值和建立竞争优势的手段。尽管营利性组织在开发有意义的体验和互动方面已经迅速采用了体验设计(XD)的实践,但非营利组织在这方面却进展缓慢。XD是一种整合的战略运营方法,通过设计可定制且一致的品牌体验,为组织的利益相关者创造相关价值。对非营利组织来说,未能接受和采用XD是一个错失的机会。一个精心设计的经验为盈利性公司的产品和服务提供了补充价值,而经验为非营利组织提供了一个基本的、特殊的价值来源。周到的XD提供了建立信任、改善连通性、建立忠诚度和提高与各种利益相关者(包括捐助者、员工和战略合作伙伴)的相关性的潜力。在非营利组织中,良好执行XD的成功结果包括提高捐赠者保留率、扩大财务资源池和增强社会影响。我们的工作概述了实施XD的关键原则,并为资源有限的非营利组织提供了低成本实施XD的装备。
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引用次数: 0
Pursuit of peace by business leaders: Frontiers of international relations 商界领袖追求和平:国际关系前沿
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-08-08 DOI: 10.1016/j.bushor.2024.08.006
Anish Dave , Aditya Simha , Lazarina Topuzova
Peacemaking and peacebuilding are two major peace initiatives in the business-for-peace literature. In this article, we examine case studies involving two American businessmen, Elon Musk and Armand Hammer, who attempted peacemaking and peacebuilding, respectively. We selected the two cases to see how their peace initiatives fared against the boundaries of international relations, specifically the concepts of international law—in Musk’s case—and international society—in Hammer’s case. Our analysis shows that both businessmen were constrained in their peace goals by the realities of international relations. We also argue that peace initiatives by businesspersons require transforming leadership with a moral imagination, although moral leadership often poses difficult choices. Finally, our analysis supports the observation that businesspeople may be more effective in peacebuilding efforts than peacemaking, which is much more complex.
建立和平与建设和平是商业促进和平文献中设想的两大和平倡议。在本文中,我们将对埃隆-马斯克(Elon Musk)和阿曼德-哈默(Armand Hammer)这两位美国商人分别尝试建立和平与建设和平的案例进行研究。我们选择这两个案例是为了了解他们的和平倡议在国际关系中的表现,特别是马斯克案例中的国际法概念和哈默案例中的国际社会概念。我们的分析表明,这两位商人的和平目标都受到了国际关系现实的制约。我们还认为,商人的和平倡议需要具有道德想象力的转型领导力,尽管道德领导力往往会带来困难的选择。最后,我们的分析支持这样一种观点,即商人在建设和平的努力中可能比建立和平更加有效,因为后者要复杂得多。
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引用次数: 0
Peacebuilding by MNE subsidiaries: The role of intangible capital and local initiative 跨国企业子公司的和平建设:无形资本和地方倡议的作用
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2024-08-08 DOI: 10.1016/j.bushor.2024.08.005
Christopher Williams
This article discusses how intangible subsidiary capital in multinational enterprises (MNEs) influences peacebuilding activities by subsidiaries operating in conflict zones. Intangible subsidiary capital includes human, social, and organizational capital that resides in the foreign subsidiaries of MNEs. I argue that these forms of capital represent intangible assets that enable the subsidiary to contribute to peace in conflict zones. They do this by facilitating a process of peace-initiative creation and execution that unfolds over time. This process is similar to entrepreneurial initative that is widely observed in subsidiaries of MNEs. The process differs from that of subsidiary initiatives due to its humanitarian purpose, as documented in the literature. The approach developed in this article provides a new way to analyze MNE subsidiary peacebuilding while giving the subsidiary initiative literature a new purpose in a conflict-ridden world. Implications for MNE management include the need to both understand and develop the different types of intangible subsidiary capital in subsidiaries operating in conflict zones so that local opportunities for peacebuilding can be identified and pursued successfully.
本文讨论了跨国企业(MNE)的无形附属资本如何影响在冲突地区开展业务的子公司的建设和平活动。无形附属资本包括多国企业国外子公司中的人力资本、社会资本和组织资本。我认为,这些形式的资本代表着无形资产,使子公司能够为冲突地区的和平做出贡献。它们通过促进随着时间推移而展开的和平倡议创造和执行过程来实现这一目标。这一过程类似于跨国企业子公司中广泛存在的创业倡议。正如文献所记载的那样,这一过程因其人道主义目的而不同于子公司的举措。本文提出的方法为分析跨国企业子公司的和平建设提供了一种新方法,同时也为子公司倡议文献在冲突频发的世界中赋予了新的目的。本文对跨国企业管理的启示包括,在冲突地区开展业务的子公司需要了解和发展不同类型的无形附属资本,从而能够发现并成功寻求当地的和平建设机会。
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引用次数: 0
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Business Horizons
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