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Keep Off My Turf! Low-Status Managers’ Territoriality as a Response to Employees’ Novel Ideas 离我的地盘远点!低地位管理者的属地性:对员工新颖想法的回应
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-10-19 DOI: 10.1287/orsc.2021.15132
Vijaya Venkataramani, Rellie Derfler-Rozin, Xin Liu, Jih-Yu Mao
Although employees come up with creative (i.e., novel and useful) ideas, many of those ideas are not endorsed or implemented by managers. In shedding light on this phenomenon, we propose that managers who have lower social status in the organization are more likely to reject employees’ novel (but still useful) ideas. Guided by associative-propositional evaluation theory (AP-E) and the literature on the psychology of having low status, we hypothesize that when employees propose novel (compared with more mundane) ideas, it triggers greater feelings of insecurity and threat in low-status (versus high-status) managers, who perceive that these employees, if successful, could potentially infringe on their own domains at work. In turn, such low-status managers feel the need to be territorial—that is, to maintain and protect their existing work domains from potential infringement by others—and therefore refrain from endorsing their employees’ novel, yet useful ideas. However, we suggest that such negative effects are attenuated when low-status managers have high levels of organizational identification, allowing them to subordinate their self-interest to the interests of the broader organization. We demonstrate these effects in four preregistered studies—three laboratory experiments and a field study (with real employee ideas provided to managers for their assessment). We discuss the implications for the literature on the receiving side of creativity, territoriality, and status in organizations. Funding: This research was partly supported by the National Natural Science Foundation of China [Grant 72002214, 72372151 and 72302122] and Humanities and Social Sciences Research of Ministry of Education of China [Grant 22YJC630105]. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2021.15132 .
虽然员工提出了创造性的(即新颖和有用的)想法,但其中许多想法并没有得到管理者的认可或实施。为了阐明这一现象,我们提出,在组织中社会地位较低的管理者更有可能拒绝员工新颖(但仍然有用)的想法。在联想命题评价理论(AP-E)和关于低地位心理学的文献的指导下,我们假设,当员工提出新颖(与更平凡的)想法时,它会引发低地位(相对于高地位)管理者更大的不安全感和威胁感,他们认为这些员工如果成功,可能会侵犯他们自己的工作领域。反过来,这些地位较低的管理者觉得有必要保持自己的地盘——也就是说,维护和保护他们现有的工作领域,使其免受他人的潜在侵犯——因此,他们不愿认可员工新颖而有用的想法。然而,我们认为,当低地位的管理者具有高水平的组织认同时,这种负面影响就会减弱,从而允许他们将自身利益置于更广泛的组织利益之下。我们在四项预先注册的研究中证明了这些影响——三项实验室实验和一项实地研究(将真实的员工想法提供给经理进行评估)。我们讨论了在组织中创造力、属地性和地位的接收方面对文献的影响。基金资助:国家自然科学基金项目[no . 72002214, 72372151和72302122]和教育部人文社会科学研究项目[no . 22YJC630105]资助。补充材料:在线附录可在https://doi.org/10.1287/orsc.2021.15132上获得。
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引用次数: 0
How Do Performance Goals Influence Exploration-Exploitation Choices? 性能目标如何影响探索-开发选择?
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-10-18 DOI: 10.1287/orsc.2019.13311
Marlo Raveendran, Kannan Srikanth, Tiberiu Ungureanu, George L. Zheng
Employees in organizations are frequently subject to performance goals such as sales or publication targets. However, often employees do not know what actions will allow them to meet these goals. To perform such tasks effectively, employees need to explore to quickly learn from experience which among the available alternatives offers the higher reward potential, so that they can concentrate subsequent efforts on exploiting it. Prior work models such explore-exploit problems as an adaptive learning process, where employees sequentially sample various options and learn from feedback. However, we currently do not know how performance goals influence this adaptive learning process. We argue that performance goals influence the adaptive learning process by modifying how feedback is perceived. Individuals subject to challenging goals are more likely to interpret feedback from poor alternatives as failures. Therefore, they quickly develop high belief strength that the inferior alternative is worse than the superior alternative, enabling them to reduce “useless exploration,” but also making them slow to adapt to environmental shocks. We test our predictions in a series of laboratory experiments and find that decision makers subject to challenging goals exploit more (relative to those with moderate goals). We also show that such an exploitation focus, while beneficial in stable environments, is detrimental in unstable ones. Our finding that challenging performance goals improve performance in learning tasks stands in contrast to prior findings that such goals inhibit performance in search tasks, an insight that warrants further study to improve our understanding of goal setting in the knowledge economy. Funding: K. Srikanth was supported by SMU Seed Funding Grant for the initial version of this paper. Supplemental Material: The e-companion is available at https://doi.org/10.1287/orsc.2019.13311 .
组织中的员工经常受制于业绩目标,如销售或出版目标。然而,员工往往不知道什么行动可以让他们实现这些目标。为了有效地完成这些任务,员工需要探索,从经验中快速学习,在可用的替代方案中,哪一个提供更高的回报潜力,以便他们可以集中精力开发它。先前的工作模型,如探索-利用问题作为一个适应性学习过程,其中员工顺序取样各种选项,并从反馈中学习。然而,我们目前还不知道性能目标如何影响这种适应性学习过程。我们认为,绩效目标通过改变反馈的感知方式来影响适应性学习过程。那些目标具有挑战性的人更有可能把来自糟糕选择的反馈解释为失败。因此,他们很快就形成了较差选择比较优选择更差的较高信念强度,使他们减少了“无用的探索”,但也使他们对环境冲击的适应速度变慢。我们在一系列实验室实验中验证了我们的预测,发现目标具有挑战性的决策者(相对于目标温和的决策者)会利用更多的资源。我们还表明,这种开发焦点虽然在稳定的环境中有益,但在不稳定的环境中却是有害的。我们的研究发现,挑战性的绩效目标可以提高学习任务的表现,这与之前的研究结果形成鲜明对比,即此类目标会抑制搜索任务的表现,这一见解值得进一步研究,以提高我们对知识经济中目标设定的理解。资助:K. Srikanth由新加坡管理大学种子基金资助撰写本文的初始版本。补充材料:电子伴侣可在https://doi.org/10.1287/orsc.2019.13311上获得。
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引用次数: 1
Accounting for Negative Attention: Status and Costs in the Market for Audit Services 负面关注的会计:审计服务市场的现状与成本
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-10-03 DOI: 10.1287/orsc.2021.15814
Amandine Ody-Brasier, Amanda J. Sharkey
Prior work has emphasized the role of positive attention spillovers in driving cost advantages for high-status firms, with exchange partners offering preferential terms to high-status organizations because they anticipate benefits. Yet, spillovers from a client to a supplier may also be negative. These negative spillovers can be exacerbated when high-status actors are involved, because of the high level of publicity they attract. In this paper, we propose that suppliers’ concerns about negative attention are an important contingent factor determining whether high-status firms enjoy cost advantages or, instead, pay a premium. We expect that when suppliers anticipate that negative spillovers are more likely than positive ones and when they enjoy some bargaining power over their clients, a positive relationship between status and costs will result. To test this argument, we analyze fees paid by clients of varying status levels in the U.S. market for audit services. Consistent with our theory, we find that (1) high-status clients are charged more than their lower status peers and (2) the media attention clients receive does mediate this relationship. Indicative of the role of the supplier’s expectation of negative spillovers and their bargaining power, we also demonstrate that the positive relationship becomes stronger when auditors view clients as presenting a greater risk of future negative events and when clients have more bargaining power. Our efforts at theoretical integration result in a fuller picture of the role of status in shaping a firm’s costs, suggesting that status involves advantages in some settings but disadvantages in others. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2021.15814 .
先前的工作强调了积极的注意力溢出在推动高地位企业成本优势方面的作用,交换伙伴向高地位企业提供优惠条件,因为它们预期会获得利益。然而,从客户到供应商的溢出效应也可能是负面的。当高地位的行为者参与其中时,由于他们吸引了高水平的宣传,这些负面溢出效应可能会加剧。在本文中,我们提出供应商对负面关注的担忧是决定高地位企业是否享有成本优势或支付溢价的重要偶然因素。我们预计,当供应商预期负面溢出比正面溢出更有可能发生时,当他们对客户有一定的议价能力时,地位和成本之间的正相关关系就会产生。为了验证这一论点,我们分析了美国市场上不同地位的客户为审计服务支付的费用。与我们的理论一致,我们发现(1)地位高的客户比地位低的客户收取更多的费用,(2)客户接受的媒体关注确实介导了这种关系。为了表明供应商对负面溢出的预期及其议价能力的作用,我们还证明,当审计师认为客户未来出现负面事件的风险更大时,当客户拥有更大的议价能力时,这种积极关系会变得更强。我们在理论整合方面的努力使我们更全面地了解了地位在塑造企业成本方面的作用,表明地位在某些情况下具有优势,但在其他情况下具有劣势。补充材料:在线附录可在https://doi.org/10.1287/orsc.2021.15814上获得。
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引用次数: 1
We Fly Congress: Market Actions as Corporate Political Activity in the U.S. Airline Industry 我们坐飞机的国会:美国航空业的市场行为和企业政治活动
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-10-03 DOI: 10.1287/orsc.2022.17026
Min-Seok Pang, Russell J. Funk, Daniel Hirschman
The literature on corporate political activity (CPA) generally views nonmarket actions aimed at influencing political actors (e.g., lobbying or campaign contributions) as related but separate activities from market actions. This study demonstrates how firms’ core market actions (e.g., market entry or geographic expansion) can function as CPA. We theorize two mechanisms through which firms leverage market actions as CPA: “pork” (i.e., ones that primarily benefit a politician’s constituents) and “perk” (i.e., ones that directly benefit the politician). We document these mechanisms through an empirical analysis of data from the U.S. airline industry in 1990–2019. Specifically, we find that airlines increase the supply of flights from the airports in the home district of the chair of the Transportation Committee in the U.S. House of Representatives (pork). We also find that the airlines increase the supply of nonstop flights to Washington, DC. from the Chair’s district (perk). We use counterfactual estimation methods and exogenous turnovers in committee leadership to provide causal evidence. Moreover, the observed increase in flight supplies is negatively associated with formal policy changes in Congress, and with text mining techniques, we find that this effect is stronger for bills related to aviation safety and security. We contribute to the literature on CPA by demonstrating a blurred boundary between market and nonmarket actions, which helps explain firms’ competitive actions that cannot be explained by market considerations alone. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2022.17026 .
关于公司政治活动(CPA)的文献一般将旨在影响政治行为者的非市场行为(例如,游说或竞选捐款)视为与市场行为相关但独立的活动。本研究展示了公司的核心市场行为(例如,市场进入或地域扩张)如何发挥注册会计师的作用。我们将公司作为注册会计师利用市场行为的两种机制理论化:“猪肉”(即主要使政治家的选民受益的机制)和“福利”(即直接使政治家受益的机制)。我们通过对1990年至2019年美国航空业数据的实证分析,记录了这些机制。具体来说,我们发现航空公司增加了美国众议院运输委员会主席所在地区的机场的航班供应(猪肉)。我们还发现,航空公司增加了直飞华盛顿特区的航班供应。从主席的地区(津贴)。我们使用反事实估计方法和委员会领导层的外生更替来提供因果证据。此外,观察到的飞行供应的增加与国会的正式政策变化呈负相关,并且通过文本挖掘技术,我们发现这种影响对与航空安全和安保相关的法案更强。我们通过展示市场和非市场行为之间模糊的界限来为注册会计师的文献做出贡献,这有助于解释公司的竞争行为,这些行为不能单独用市场考虑来解释。补充材料:在线附录可在https://doi.org/10.1287/orsc.2022.17026上获得。
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引用次数: 0
Making Time for Social Innovation: How to Interweave Clock Time and Event Time in Open Social Innovation to Nurture Idea Generation and Social Impact 为社会创新腾出时间:如何在开放的社会创新中交织时钟时间和事件时间,以培育创意产生和社会影响
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-28 DOI: 10.1287/orsc.2020.0832
Anne-Laure Fayard
With the growing complexity of social and environmental issues, there has been a blossoming of hackathons and open innovation challenges. This push to accelerate innovation embraces a perspective of time as clock time—conceived as objective, linear, measurable, and therefore, rather easy to compress. Such a view of time conflicts with the emergent nature of idea generation and the indeterminate process that leads to social impact, which both rely on event time. Drawing on a 40-month ethnographic study of OpenIDEO, an open social innovation platform, I examine how, in designing open innovation challenges, the OpenIDEO team interwove clock time and event time in order to foster idea generation and support social impact. Through inductive analysis, I identify three practices—mapping, stretching, and squeezing time—enacted by the OpenIDEO team to “make time” and thus, continuously engage participants and sponsors in the challenges as well as to allow participants to implement their ideas. My findings demonstrate how organizations can intentionally use time to nurture collaborative innovation and yield sustainable social impact. My study questions the traditional interpretation of clock time as the foundation of all temporalities as it shows how temporal work can be grounded within event time. Funding: This work was supported by the National Science Foundation [NSF VOSS Grant 1122381].
随着社会和环境问题的日益复杂,黑客马拉松和开放式创新挑战层出不穷。这种加速创新的努力包含了一种将时间视为时钟时间的观点——它被认为是客观的、线性的、可测量的,因此很容易被压缩。这种时间观与想法产生的突发性和导致社会影响的不确定过程相冲突,这两者都依赖于事件时间。通过对开放社会创新平台OpenIDEO进行为期40个月的人种学研究,我研究了OpenIDEO团队如何在设计开放创新挑战时,将时钟时间和活动时间相结合,以促进创意产生和支持社会影响。通过归纳分析,我确定了三种实践-映射,拉伸和压缩时间-由OpenIDEO团队制定,以“创造时间”,从而不断吸引参与者和赞助商参与挑战,并允许参与者实现他们的想法。我的研究结果表明,组织可以有意识地利用时间来培养协作创新,并产生可持续的社会影响。我的研究质疑了将时钟时间作为所有时间性基础的传统解释,因为它显示了时间性的工作是如何以事件时间为基础的。本研究由美国国家科学基金会[NSF VOSS Grant 1122381]资助。
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引用次数: 1
On Habit and Organizing: A Transactional Perspective Relating Firms, Consumers, and Social Institutions 习惯与组织:企业、消费者和社会机构的交易视角
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-14 DOI: 10.1287/orsc.2021.15803
Moshe Farjoun, Nudrat Mahmood
Habits and routines are foundational to several organizational theories. Considering organizational members to be predominately employees, established habit-based models recognize how these members’ habits help build organizations and are shaped by them. Departing from this traditional, internal focus, our paper highlights an important aspect of organizing, which has been relatively overlooked by established habit-based models, namely, how firms engineer consumer habits to their advantage and, by extension, strategically shape the habits of other key resource providers. To better theorize consumer habits and their engineering, and to integrate these phenomena within extant organizational theory, we develop a new habit-based perspective relating firms, consumers, and social institutions. Inspired by Dewey’s transactional approach and drawing on modern habit science, our transactional framework helps illuminate habit engineering, promotes a richer and more integrated view of organizing, and opens new possibilities for habit-based organizational theories. Our paper also offers several implications for firms’ managers, individual consumers, and broader society.
习惯和惯例是一些组织理论的基础。考虑到组织成员主要是雇员,已建立的基于习惯的模型认识到这些成员的习惯如何帮助建立组织并被他们塑造。从这个传统的、内部的焦点出发,我们的论文强调了组织的一个重要方面,这是相对被建立的基于习惯的模型所忽视的,即企业如何设计消费者的习惯,使其对自己有利,并由此延伸,战略性地塑造其他关键资源提供者的习惯。为了更好地将消费者习惯及其工程理论化,并将这些现象整合到现有的组织理论中,我们开发了一种新的基于习惯的视角,将企业、消费者和社会机构联系起来。受杜威的交易方法和现代习惯科学的启发,我们的交易框架有助于阐明习惯工程,促进更丰富、更综合的组织观,并为基于习惯的组织理论开辟新的可能性。我们的论文还为企业管理者、个人消费者和更广泛的社会提供了一些启示。
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引用次数: 1
When Do Boards of Directors Contribute to Shareholder Value in Firms Targeted for Acquisition? A Group Information-Processing Perspective 被收购公司的董事会何时为股东价值做出贡献?组信息处理透视图
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1287/orsc.2022.1643
Stevo Pavićević, Jerayr (John) Haleblian, Thomas Keil
We draw on group information-processing theory to investigate how target boards of directors may contribute to target value capture during the private negotiations phase in acquisitions. We view target boards as information-processing groups and private negotiations as information-processing tasks. We argue that target board meeting frequency is associated with increased processing—gathering, sharing, and analyzing—of acquisition-related information, which improves target bargaining and, ultimately, target value capture. We further posit that this value-enhancing effect of target board meeting frequency is more pronounced when target board composition improves the ability of target boards to process acquisition-related information. Finally, we expect that meeting frequency is more consequential for target bargaining and value capture when acquisition complexity imposes high information-processing demands on the target boards during private negotiations. Empirical evidence from a sample of acquisitions of publicly listed firms in the United States offers support for our group information-processing perspective on board contribution to shareholder value in firms targeted for acquisition. Funding: This work was supported by the Strategy Research Foundation [Dissertation Grant SRF-2015DP-0016]. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2022.1643 .
我们利用群体信息处理理论来研究目标董事会如何在收购的私人谈判阶段为目标价值获取做出贡献。我们将目标董事会视为信息处理小组,将私下谈判视为信息处理任务。我们认为,目标董事会会议的频率与收购相关信息的处理——收集、共享和分析——的增加有关,从而提高了目标的讨价还价,并最终实现了目标的价值获取。我们进一步假设,当目标董事会的构成提高了目标董事会处理收购相关信息的能力时,目标董事会会议频率的价值提升效应更为明显。最后,我们预计,当收购复杂性在私下谈判中对目标董事会施加高信息处理要求时,会议频率对目标讨价还价和价值获取更为重要。来自美国上市公司收购样本的经验证据为我们关于董事会对收购目标公司股东价值贡献的集团信息处理观点提供了支持。基金资助:本研究由战略研究基金会[论文基金SRF-2015DP-0016]资助。补充材料:在线附录可在https://doi.org/10.1287/orsc.2022.1643上获得。
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引用次数: 0
Cultural Roots of Entrepreneurship: Evidence from Second-Generation Immigrants 创业的文化根源:来自第二代移民的证据
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1287/orsc.2022.1645
Johannes Kleinhempel, Mariko J. Klasing, Sjoerd Beugelsdijk
Does national culture influence entrepreneurship? Given that entrepreneurship and the economic, formal institutional, and cultural characteristics of nations are deeply intertwined and co-vary, it is difficult to isolate the effect of culture on entrepreneurship. In this study, we examine the self-employment choices of second-generation immigrants who were born, educated, and currently live in one country, but were raised by parents stemming from another country. We argue that entrepreneurship is influenced by durable, portable, and intergenerationally transmitted cultural imprints such that second-generation immigrants are more likely to become entrepreneurs if their parents originate from countries characterized by a strong entrepreneurial culture. Our multilevel analysis of two independent samples—65,323 second-generation immigrants of 52 different ancestries who were born, were raised, and live in the United States and 4,165 second-generation immigrants of 31 ancestries in Europe—shows that entrepreneurial culture is positively associated with the likelihood that individuals are entrepreneurs. Our results are robust to alternative non-cultural explanations, such as differences in resource holdings, labor market discrimination, and direct parent-child linkages. Overall, our study highlights the durability, portability, and intergenerational transmission of entrepreneurial culture as well as the profound impact of national culture on entrepreneurship. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2022.1645 .
民族文化对创业有影响吗?鉴于企业家精神与各国的经济、正式制度和文化特征是相互交织和共同变化的,很难将文化对企业家精神的影响孤立出来。在本研究中,我们考察了在一个国家出生、接受教育和目前生活,但由另一个国家的父母抚养长大的第二代移民的自主创业选择。我们认为,企业家精神受到持久、便携和代际传播的文化印记的影响,因此,如果第二代移民的父母来自具有强烈创业文化特征的国家,他们更有可能成为企业家。我们对两个独立样本(来自52个不同祖先的65,323名在美国出生、成长和生活的第二代移民,以及来自31个欧洲祖先的4,165名第二代移民)进行的多层次分析表明,创业文化与个人成为企业家的可能性呈正相关。我们的研究结果对于其他非文化解释(如资源持有差异、劳动力市场歧视和直接亲子联系)是稳健的。总体而言,我们的研究突出了创业文化的持久性、可移植性和代际传递性,以及民族文化对创业的深刻影响。补充材料:在线附录可在https://doi.org/10.1287/orsc.2022.1645上获得。
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引用次数: 1
Resource Allocation Capability and Routines in Multibusiness Firms 多业务企业的资源配置能力与流程
IF 4.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-21 DOI: 10.1287/orsc.2022.16778
Constance E. Helfat, C. Maritan
Research suggests that multibusiness firms often misallocate financial resources. However, research also suggests that firms differ in how effectively they allocate a range of resources. We argue that some firms have a resource allocation capability that enables them to more effectively determine the allocation of resources than often portrayed in the literature. We identify key search and selection routines that form the building blocks of a resource allocation capability and explain how these routines facilitate critical activities at different levels of the management hierarchy that are involved in the determination of resource allocations, including for related and vertically linked businesses. We further explain how a resource allocation capability, and the routines that make up the capability, help firms allocate resources effectively to meet their strategic and financial objectives. Part of the improved effectiveness of resource allocation arises because the routines help to mitigate the factors that prior research has identified as leading to resource misallocation, namely information asymmetry and distortion, internal politics, and cognitive biases and backward-looking aspirations. Finally, we move beyond research on whether firms effectively allocate resources to explain why resource allocation capabilities are likely be heterogeneous among firms due to differences in their routines and the ways that firms structure their use of routines. This heterogeneity stems in part from tradeoffs that firms face when choosing among resource allocation routines. As a result, firms are likely to vary in how effectively they allocate resources, leading to heterogeneity in firm adaptation and change and ultimately in firm performance.
研究表明,多业务公司经常会错配财务资源。然而,研究也表明,企业在如何有效地分配一系列资源方面存在差异。我们认为,一些公司具有资源配置能力,使他们能够比文献中经常描述的更有效地决定资源配置。我们确定了构成资源分配能力构建块的关键搜索和选择例程,并解释了这些例程如何促进涉及资源分配决定的不同管理层次上的关键活动,包括相关和垂直关联的业务。我们进一步解释了资源配置能力和构成这种能力的常规如何帮助企业有效地配置资源,以实现其战略和财务目标。资源配置效率提高的部分原因在于,常规有助于缓解先前研究发现的导致资源错配的因素,即信息不对称和扭曲、内部政治、认知偏见和向后看的愿望。最后,我们超越了对企业是否有效配置资源的研究,解释了为什么由于企业惯例和企业惯例使用方式的差异,企业之间的资源配置能力可能是异质的。这种异质性部分源于企业在选择资源分配程序时所面临的权衡。因此,企业在如何有效地分配资源方面可能会有所不同,从而导致企业适应和变化的异质性,并最终导致企业绩效的异质性。
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引用次数: 0
Self-Disclosure and Respect: Understanding the Engagement of Value Minorities 自我表露与尊重:理解价值少数群体的参与
IF 4.1 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-16 DOI: 10.1287/orsc.2021.15768
T. Dumas, Sarah P. Doyle, Robert B. Lount
Organizations benefit from including employees with dissimilar values and perspectives, but their ability to realize these benefits is constrained by the degree to which those holding the dissimilar values (i.e., value minorities) feel comfortable engaging with their colleagues and the work of the collective. We extend theory on value dissimilarity by directly examining the experience of individuals whose values are dissimilar from those of their colleagues, and factors driving their engagement in work. Our examination spanned three studies: a laboratory experiment, a vignette study of employed adults, and a three-wave survey of student project groups. We found that the negative relationship between holding dissimilar values from one’s colleagues and engagement was lessened when value minorities disclosed personal information unrelated to their dissimilar values (Studies 1–3). Self-disclosure also moderated the negative relationship between value dissimilarity and feeling respected by one’s colleagues (Studies 2 and 3). Furthermore, felt respect mediated the effect of value dissimilarity on engagement, and this indirect effect was moderated by self-disclosure (Studies 2 and 3). Overall, this research is relevant to organizations seeking to capitalize upon the benefits of minority perspectives in the workforce but suggests that a critical first step is to prioritize the experience of value minorities and the decreased sense of social worth that can accompany this experience. By fostering an environment conducive to self-disclosure, organizations can help to alleviate the discomfort associated with value dissimilarity, thereby ensuring that all people, including the value minority, feel respected and are maximally engaged at work. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2021.15768 .
组织从拥有不同价值观和观点的员工中受益,但他们实现这些利益的能力受到持有不同价值观的员工(即价值少数群体)与同事和集体工作接触的舒适程度的限制。我们通过直接检查价值观与同事不同的个人的经历,以及推动他们参与工作的因素,扩展了价值观差异理论。我们的考试跨越了三个研究:一个实验室实验,一个在职成年人的小插曲研究,以及一个学生项目小组的三波调查。我们发现,当价值观少数派披露与其不同价值观无关的个人信息时,与同事持有不同价值观之间的负相关关系与敬业度之间的负相关关系减弱(研究1-3)。自我表露也能调节价值差异与同事尊重感之间的负向关系(研究2和3)。此外,尊重感介导了价值差异对敬业度的影响,而这种间接影响被自我表露所调节(研究2和3)。这项研究与寻求利用劳动力中少数族裔观点的好处的组织有关,但也表明,关键的第一步是优先考虑价值少数族裔的经历,以及伴随这种经历而来的社会价值感的下降。通过营造一个有利于自我表露的环境,组织可以帮助减轻价值观差异带来的不适,从而确保所有人,包括价值观少数派,都感到受到尊重,并最大限度地参与工作。补充材料:在线附录可在https://doi.org/10.1287/orsc.2021.15768上获得。
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Organization Science
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