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How can a buying company develop a Toyota-style supplier network while its lean capabilities are still evolving? 一家采购公司如何在精益能力仍在发展的同时,发展出丰田式的供应商网络?
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-22 DOI: 10.1108/ijlss-11-2021-0191
Leandro Rocha Dos Santos, E. Holmen, A. Pedersen, Maria Flavia Mogos, Eirin Lodgaard, D. Powell
PurposeToyota had mature lean capabilities when developing its supplier network. This paper aims to explore how companies can develop a Toyota-style supplier network (TSN) while their lean capabilities are still evolving.Design/methodology/approachTheoretically, this paper relies on the literature on lean maturity levels and lean supplier network development. Empirically, the paper portrays a Toyota-style initiative, detailing the buyer’s efforts to develop internal lean capabilities concurrently with developing lean in its supplier network. It compares the Network for supplier innovation (NSI) initiative with TSN development regarding activities, organizations and knowledge-sharing routines.FindingsUnlike the sequential development in the case of Toyota, NSI improved performance and capabilities in the buyer’s supplier network by implementing lean in the firm and its supplier network concurrently. Third-party involvement was the key to the initiative’s success.Research limitations/implicationsThe findings are based on an in-depth single-case study which allows theoretical generalization but not statistical generalization. Furthermore, the case study concerns an initiative with Norwegian firms during a financial recession. Future studies should consider these limitations on how firms with evolving lean capabilities can develop a TSN-style supplier network and the importance of involving third parties operating in the role of lean master.Practical implicationsThis study suggests what buying firms should consider when designing a TSN initiative, enrolling suppliers and engaging third parties that can take on the role of lean master.Originality/valuePrevious research has focused on how mature lean firms develop lean suppliers and networks. This paper extends this to firms whose lean capabilities are still evolving.
目的丰田在发展其供应商网络时具有成熟的精益能力。本文旨在探讨企业如何在精益能力不断发展的同时,发展丰田式的供应商网络。设计/方法论/方法论理论上,本文依赖于关于精益成熟度水平和精益供应商网络开发的文献。从经验上讲,本文描绘了丰田式的举措,详细描述了买方在供应商网络中发展精益的同时,努力发展内部精益能力。它将供应商创新网络倡议与TSN在活动、组织和知识共享程序方面的发展进行了比较。发现与丰田的顺序开发不同,NSI通过在公司及其供应商网络中同时实施精益,提高了买方供应商网络的性能和能力。第三方的参与是该倡议成功的关键。研究局限性/含义这些发现基于深入的单一案例研究,该研究允许理论概括,但不允许统计概括。此外,案例研究涉及在金融衰退期间与挪威公司的一项举措。未来的研究应考虑这些限制,即具有不断发展的精益能力的公司如何发展TSN式的供应商网络,以及让第三方参与精益主运营的重要性。实际含义这项研究提出了采购公司在设计TSN计划、招募供应商和聘请可以扮演精益大师角色的第三方时应该考虑的问题。独创性/价值以往的研究集中在成熟的精益企业如何发展精益供应商和网络上。本文将此扩展到那些精益能力仍在发展的公司。
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引用次数: 0
Toyota Kata for continuous improvement; an action research project in the construction industry 丰田Kata持续改进;建筑业行动研究项目
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-22 DOI: 10.1108/ijlss-05-2022-0121
Eirin Lodgaard, N. Iakymenko, Maria Flavia Mogos
PurposeThe purpose of this study is to investigate how Toyota Kata can be effectively applied in the engineer-to-order (ETO) manufacturing within the construction industry. The objective is to identify the critical success factors (CSFs) for the Toyota Kata implementation in this environment and to develop a continuous improvement (CI) method – based on Toyota Kata and adapted to the ETO manufacturing within the construction industry.Design/methodology/approachAn action research (AR) approach was applied, which includes a participatory form of inquiry and learning from both intended and unintended outcomes, while simultaneously building up scientific knowledge about successful implementation of Toyota Kata.FindingsAll the CSFs in the AR project are addressed by the earlier literature, thus confirming the existing body of knowledge. Moreover, the existing knowledge was arguably extended through the modified Toyota Kata as an approach for CI. New elements regarding how to run the small experiments by extending the core team with personnel who work with the problem on a daily basis.Originality/valueThis research addresses a gap identified in the literature regarding how Toyota Kata can be adapted to the ETO manufacturing within the construction industry. It also presents an overview of CSFs for the Toyota Kata implementation in this environment.
目的本研究旨在探讨丰田Kata如何有效地应用于建筑行业的工程订单制造。目标是确定在这种环境下实施丰田Kata的关键成功因素(CSF),并制定一种基于丰田Kata并适应建筑行业ETO制造的持续改进(CI)方法。设计/方法论/方法采用行动研究(AR)方法,包括参与式的调查和从预期和非预期结果中学习,同时积累关于丰田Kata成功实施的科学知识,从而确认现有的知识体系。此外,现有的知识可以说是通过改进的丰田Kata扩展的,作为CI的一种方法。关于如何通过将核心团队扩展到每天处理问题的人员来运行小型实验的新元素。独创性/价值这项研究解决了文献中关于丰田Kata如何适应建筑行业ETO制造的空白。它还概述了丰田Kata在这种环境下实施的CSF。
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引用次数: 0
A conceptual model for pull implementation based on the dimensions leadership, organization, operation and people 基于领导、组织、运营和人员维度的拉式实施概念模型
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-08-14 DOI: 10.1108/ijlss-12-2022-0253
Ariana Araujo, A. Alves, F. Romero
PurposeThis paper aims to present a conceptual model, called LOOP, an acronym for Leadership, Organization, Operation and People, regarding the pull system implementation in Lean companies. Lean should be holistically implemented to achieve the performance for what it is known. Pull is one of the Lean thinking principles, and it is the production control system underneath the Lean philosophy. However, to implement pull, an organizational transformation in companies’ different areas is needed.Design/methodology/approachThis model was developed following up a case study of a representative example of a multinational company which has been implementing Lean for a long time but without achieving a well-succeeded pull implementation.FindingsBased on that, the authors developed the LOOP model that is an integrated framework with the goal to promote a Lean culture, which includes four dimensions: leadership, organization, operation and people.Originality/valueBased on the LOOP conceptual model, a different, and hopefully more effective, perspective is presented, establishing some proposals for the four dimensions and for the production and control system selection criteria to implement Lean.
目的本文旨在提出一个关于精益企业拉动系统实施的概念模型,称为LOOP,是领导力、组织、运营和人员的缩写。精益应该全面实施,以达到已知的性能。拉动是精益思想的原则之一,也是精益哲学下的生产控制系统。然而,要实现拉动,需要在公司的不同领域进行组织转型。设计/方法论/方法该模型是在一个跨国公司的代表性案例研究之后开发的,该跨国公司长期以来一直在实施精益,但没有实现成功的拉动实施。基于此,作者开发了LOOP模型,这是一个旨在促进精益文化的集成框架,包括四个维度:领导、组织、运营和人员。独创性/价值基于LOOP概念模型,提出了一种不同的、希望更有效的观点,为实施精益的四个维度以及生产和控制系统选择标准提出了一些建议。
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引用次数: 0
Investigating building information modelling (BIM) and lean construction: the potential BIM-lean interactions synergy and integration in the Jordanian construction industry 调查建筑信息模型(BIM)和精益建筑:潜在的BIM-精益交互,协同和整合在约旦建筑行业
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-07-28 DOI: 10.1108/ijlss-01-2023-0013
Mohammad Omar Aburumman, R. Sweis, Ghaleb J. Sweis
PurposeThe construction industry sector is developing rapidly, especially with the increasing pace of the Fourth Industrial Revolution in this sector. Construction projects can benefit from greater integration and collaboration between their technologies and processes to reap the advantages and keep pace with the recent significant technological and managerial techniques developments. Therefore, this study aims to delve into and investigate building information modeling (BIM) and Lean Construction (L.C.) with a concentration on the potential BIM–lean interactions synergy and integration in the Jordanian construction industry.Design/methodology/approachThis study takes exploratory nature, followed by the deductive research approach, and is designed to be a mono-quantitative research methodology. Moreover, the sampling technique is non-probability convenience sampling, and the research strategy is implemented through a questionnaire used and analyzed by using Statistical Package for Social Science to conduct descriptive and inferential statistical analysis and verify the reliability and validity through proper tests.FindingsThe BIM–lean interactions synergy and integration findings revealed that eliminating waste (time, cost, resources), promoting continuous improvement (Kaizen) and standardizing as lean construction principles are the most significant and agreeable toward achieving BIM–lean interactions synergy. On the other hand, “High 3D Visualization Modelling” was the most significant BIM function, followed by “Rapid and Auto-Generation of Documents and Multiple Design Alternatives” and “Maintenance of Information and Design Model Integrity.” Moreover, based on the relative importance index (RII) values, “Lack of Technical Expertise in BIM-LEAN” is the most significant challenge with a 0.89 value of RII, followed by “Lack of Government Direction and Standard Guidelines” with a 0.88 value of RII and “Financial considerations” with a 0.83 value of RII.Originality/valueThis study will help provide a new detailed overview that investigates the effects and expected benefits of integrating BIM processes and technological functionalities with lean construction principles within a synergetic environment. Moreover, the study will increase the awareness of using new technologies and management approaches in the architectural, engineering and construction industry, seeking to achieve integration between these technologies to reach ideal results in terms of the outputs of construction operations.
目的建筑业发展迅速,特别是随着第四次工业革命的步伐加快。建筑项目可以受益于其技术和过程之间的更大集成和协作,以获得优势,并跟上最近重大的技术和管理技术发展的步伐。因此,本研究旨在深入研究建筑信息建模(BIM)和精益施工(L.C.),重点关注约旦建筑业中潜在的BIM-精益互动协同和整合。设计/方法论/方法本研究具有探索性,其次是演绎研究方法,是一种单定量的研究方法。此外,抽样技术是非概率方便抽样,研究策略是通过使用社会科学统计包使用和分析的问卷进行描述性和推断性统计分析,并通过适当的测试验证其可靠性和有效性。发现BIM-精益互动协同和整合发现表明,消除浪费(时间、成本、资源)、促进持续改进(改善)和标准化作为精益施工原则是实现BIM-精益交互协同的最重要和最令人满意的原则。另一方面,“高三维可视化建模”是BIM最重要的功能,其次是“快速自动生成文件和多种设计方案”和“维护信息和设计模型完整性”。此外,基于相对重要性指数(RII)值,“BIM-LEAN缺乏技术专长”是最重大的挑战,RII值为0.89,其次是“缺乏政府指导和标准指南”,RII值为0.88,“财务考虑”,RII.值为0.83环境此外,该研究将提高建筑、工程和建筑行业使用新技术和管理方法的意识,寻求实现这些技术之间的集成,以在建筑运营的产出方面达到理想的结果。
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引用次数: 0
An exploratory study of the relationships between Lean practices and team performance in higher education 高等教育中精益实践与团队绩效关系的探索性研究
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-07-24 DOI: 10.1108/ijlss-08-2022-0168
L. L. Klein, José Moyano-Fuentes, Kelmara Mendes Vieira, Diego Russowsky Marçal
PurposeThe purpose of this paper is to evaluate the causal relationship between Lean practices and team performance. Specifically, the authors tried to demonstrate which practices act as enablers of continuous improvement and waste elimination and what is their impact on team performance.Design/methodology/approachA survey was carried out in a Higher Education Institution (HEI) in Southern Brazil. The authors obtained a sample of 785 respondents. The data analysis procedures involved confirmatory factor analysis and structural equations modeling.FindingsThe results of the research provided support for the positive influence of continuous improvement on waste elimination and of these two practices on team performance. In addition, empirical support was obtained for the effect of leadership support, employee involvement and internal process customers on continuous improvement.Research limitations/implicationsData collection was carried out online, so we were not able to maintain full control of the research respondents. This research generates relevant insights for decision-makers in the HEI environment, especially concerning Lean practices and team performance. The effects analyzed are even more relevant given the pandemic context.Practical implicationsThis study shows how some higher education Lean practices can positively affect continuous improvement and better team performance. The results raise important insights for decision-makers to offer better higher education public services, especially given the context and changes imposed by the pandemic situation.Originality/valueThis paper initiates the discussion about enablers of continuous improvement and waste elimination in HEI and demonstrates their impact on team performance.
目的本文的目的是评估精益实践与团队绩效之间的因果关系。具体而言,作者试图证明哪些实践是持续改进和消除浪费的推动者,以及它们对团队绩效的影响。设计/方法/方法在巴西南部的一所高等教育机构(HEI)进行了一项调查。作者获得了785名受访者的样本。数据分析程序包括验证性因素分析和结构方程建模。研究结果为持续改进对废物消除的积极影响以及这两种做法对团队绩效的积极影响提供了支持。此外,领导支持、员工参与和内部流程客户对持续改进的影响也得到了实证支持。研究局限性/含义数据收集是在网上进行的,因此我们无法完全控制研究对象。这项研究为HEI环境中的决策者提供了相关的见解,尤其是关于精益实践和团队绩效的见解。考虑到疫情背景,所分析的影响更具相关性。实践意义本研究表明,一些受过高等教育的精益实践可以积极影响持续改进和更好的团队绩效。研究结果为决策者提供更好的高等教育公共服务提供了重要见解,特别是考虑到疫情带来的背景和变化。独创性/价值本文讨论了HEI中持续改进和消除浪费的推动者,并展示了它们对团队绩效的影响。
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引用次数: 0
Integrated Green Lean Six Sigma-Industry 4.0 approach to combat COVID-19: from literature review to framework development 抗击新冠肺炎的综合绿色精益六西格玛-工业4.0方法:从文献综述到框架开发
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-07-17 DOI: 10.1108/ijlss-11-2022-0227
Mahender Singh Kaswan, R. Rathi, J. Antony, Jennifer Cross, J. Garza‐Reyes, Mahipal Singh, Inder Preet Singh, M. Sony
PurposeThe coronavirus (COVID-19) pandemic has led to a surge in demand for health-care facilities, medicines, vaccines and other health-care items. The purpose of this study is to investigate different facets of integrated Green Lean Six Sigma and Industry 4.0 approach in the context of COVID-19 for better healthcare management. Integrating Green Lean Six Sigma (GLSS) and Industry 4.0 (I4.0) has the potential to meet the modern demand of health-care units and also leads to improving the quality of inpatient care with better safety, hygiene and real-time diagnoses. A systematic review has been conducted to determine the tools/techniques, challenges, application areas and potential benefits for the adoption of an integrated GLSS-I4.0 approach within health-care facilities from the perspective of COVID management. Further, a conceptual framework of integrated GLSS-I4.0 has been proposed for better COVID management.Design/methodology/approachTo conduct the literature review, the authors used the preferred reporting items for systematic reviews and meta-analysis and covers relevant papers from the arrival of COVID-19. Based on the systematic understanding of the different facets of the integrated GLSS-I4.0 approach and through insights of experts (academicians and health-care personnel), a conceptual framework is proposed to combat COVID-19 for better detection, prevention and cure.FindingsThe systematic review presented here provides different avenues to comprehend the different facets of the integrated GLSS-I4.0 approach in different areas of COVID health-care management. In this study, the proposed framework reveals that the Internet of Things, big data and artificial intelligence are the major constituents of I4.0 technologies that lead to better COVID management. Moreover, integration of I4.0 with GLSS aids during different stages of the COVID management, right from diagnosis, manufacture of items and inpatient and outpatient care of the affected person.Practical implicationsThis study provides a significant knowledge database to the practitioners by understanding different tools and techniques of an integrated approach for better COVID management. Moreover, the proposed framework aids to grab day-to-day information from the affected people and ensures reduced hospital stay with better space utilization and the creation of a healthy environment around the patient. This inclusive implementation of the proposed framework will enhance knowledge base in medical areas and provides different novel prospects to combat other medical urgencies.Originality/valueTo the best of the authors’ knowledge, this study is the first of its kind to review different facets of the integrated GLSS-I4.0 approach with a view of the COVID health-care perspective and provides a conceptual framework.
冠状病毒(COVID-19)大流行导致对卫生保健设施、药品、疫苗和其他卫生保健物品的需求激增。本研究的目的是研究在2019冠状病毒病背景下整合绿色精益六西格玛和工业4.0方法的不同方面,以改善医疗保健管理。整合绿色精益六西格玛(GLSS)和工业4.0 (I4.0)有可能满足医疗保健单位的现代需求,并通过更好的安全性、卫生性和实时诊断来提高住院治疗质量。已经进行了系统审查,以确定从COVID管理的角度在医疗机构内采用综合GLSS-I4.0方法的工具/技术、挑战、应用领域和潜在效益。此外,还提出了集成GLSS-I4.0的概念框架,以更好地管理COVID。设计/方法/方法为了进行文献综述,作者使用首选报告项目进行系统综述和荟萃分析,并涵盖了自COVID-19到来以来的相关论文。基于对综合GLSS-I4.0方法的不同方面的系统理解,并通过专家(学者和卫生保健人员)的见解,提出了一个概念性框架,以更好地检测、预防和治疗COVID-19。本文提出的系统综述提供了不同的途径来理解综合GLSS-I4.0方法在不同领域的COVID医疗保健管理中的不同方面。在本研究中,提出的框架表明,物联网、大数据和人工智能是工业4.0技术的主要组成部分,可以更好地管理COVID。此外,I4.0与GLSS的整合有助于在COVID管理的不同阶段,从诊断、物品制造到患者的住院和门诊护理。实践意义本研究通过了解更好地管理COVID的综合方法的不同工具和技术,为从业者提供了重要的知识库。此外,拟议的框架有助于从受影响的人那里获取日常信息,并确保通过更好地利用空间和在患者周围创造健康的环境来减少住院时间。拟议框架的包容性实施将加强医学领域的知识基础,并为应对其他医疗紧急情况提供不同的新前景。原创性/价值据作者所知,本研究首次从COVID医疗保健的角度回顾了综合GLSS-I4.0方法的不同方面,并提供了一个概念框架。
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引用次数: 5
Guest editorial: Applications of operational excellence practices in Indian contexts 嘉宾评论:卓越运营实践在印度环境中的应用
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-06-29 DOI: 10.1108/ijlss-07-2023-232
V. Sunder M.
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引用次数: 0
The impact of Leagile software development on operational performance 敏捷软件开发对操作性能的影响
2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-06-23 DOI: 10.1108/ijlss-06-2021-0111
Ramkaran Yadav, Vinod Yadav, M.L. Mittal, Rakesh Jain, Jigyasa Yadav
Purpose In software development (SD), practitioners have realized the importance of lean thinking. A new term “Leagile” is coined, which is an integrated approach of traditional lean and agile thinking to managing the operations. The study aims to investigate the application of the Leagile principles in a new sector and establish a relationship between the adoption of Leagile approach and operational performance (OP) in SD organizations. Design/methodology/approach Empirical research is conducted to investigate the linkage between the Leagile principles and operational measures. Data is collected through surveys from 256 SD industries located in 11 states of India and analysed using the structural equation modelling approach. Findings The practitioners envisage a positive impact of adoption of Leagile principles on OP of SD organizations, but one of the principles, i.e. perfection, is unable to influence the performance. Originality/value The study contributes by authorizing the contribution of Leagile principles towards OP of SD organizations. The outcomes will motivate the practitioners to enhance the adoption of Leagile principles in SD organizations.
在软件开发(SD)中,从业者已经意识到精益思维的重要性。一个新的术语“敏捷”被创造出来,它是传统的精益和敏捷思想的集成方法来管理运营。本研究旨在调查敏捷原则在一个新领域的应用,并建立在可持续发展组织中采用敏捷方法与运营绩效(OP)之间的关系。设计/方法/方法进行了实证研究,以调查敏捷原则和操作措施之间的联系。数据是通过对位于印度11个邦的256个SD行业的调查收集的,并使用结构方程建模方法进行分析。研究结果实践者设想采用敏捷原则对可持续发展组织的OP产生积极影响,但其中一个原则,即完美,无法影响绩效。独创性/价值该研究通过授权敏捷原则对可持续发展组织的OP的贡献来做出贡献。结果将激励实践者在可持续发展组织中加强敏捷原则的采用。
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引用次数: 0
Reduction of changeover time through SMED with RACI integration in garment factories 通过在服装工厂中集成中小型企业和RACI,减少了转换时间
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-06-20 DOI: 10.1108/ijlss-10-2021-0176
A. Mohammad, A. Hamja, P. Hasle
PurposeShorter lead time with low price and quality product demand is pivotal in the garment industry. Pressure on production lead time stresses the importance of reducing style changeover time in manufacturing factories, and this paper aims to contribute to solving the challenge by showing how the single minute exchange of die (SMED) methodology in practice can be adapted to garment factories in developing countries.Design/methodology/approachThe paper investigates three cases of SMED implementation integrated with responsible, accountable, consulted, informed (RACI) matrices in garment factories in an action research approach. Both quantitative and qualitative methods are applied.FindingsThe study shows a reduction of 50% to 64% of changeover time with SMED implementation measured with two key indicators – throughout time and time to reach peak production. Moreover, the implementation depends on the application of the RACI matrix for the distribution of responsibility as well as integration with the basic production flow before and after the application of SMED.Practical implicationsThe study can guide better SMED implementation in garment factories with limited investment by stressing the need to adapt to the specifics of the garment industry, secure the division of responsibility and integrate SMED in the production flow before and after the changeover.Originality/valueLimited research on the application of SMED in the garment industry. This paper contributes to understanding the specific conditions for successful implementation in the garment industry in developing countries and addresses additional activities that help secure a sustainable implementation process.
目的更短的交货时间,低价格和高质量的产品需求是服装行业的关键。生产提前期的压力强调了减少制造工厂风格转换时间的重要性,本文旨在通过展示如何将实践中的单分钟换模(SMED)方法适用于发展中国家的服装厂,从而有助于解决这一挑战。设计/方法/途径本文以行动研究的方法,调查了三个在服装厂实施中小企业管理与负责、问责、咨询、知情(RACI)矩阵相结合的案例。定量方法和定性方法相结合。研究结果表明,通过两个关键指标(整个时间和达到峰值生产的时间)来衡量,SMED的实施减少了50%至64%的转换时间。此外,其实施依赖于应用RACI矩阵进行责任分配,并与应用SMED前后的基本生产流程相结合。实践意义本研究强调在转型前后的生产流程中,需要适应服装行业的具体情况,确保责任分工,并将中小企业管理整合到生产流程中,可以指导投资有限的服装厂更好地实施中小企业管理。中小企业在服装行业的应用研究。本文有助于理解发展中国家服装行业成功实施的具体条件,并解决有助于确保可持续实施过程的其他活动。
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引用次数: 0
Modeling critical success factors of lean six sigma in higher education institutions 高等教育机构精益六西格玛关键成功因素建模
IF 4 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Pub Date : 2023-06-19 DOI: 10.1108/ijlss-03-2021-0047
Carlos Gastelum-Acosta, Jorge Limón-Romero, Y. Baez-López, Diego A. Tlapa, J. García-Alcaráz, Cesar Puente, Armando Perez-Sanchez
PurposeThis paper aims to identify the relationships among critical success factors (CSFs) for lean six sigma (LSS) implementation in higher education institutions (HEIs).Design/methodology/approachAn extensive literature review was conducted to design the survey instrument, which the authors later administered in Mexican public HEIs to identify the existing relationships among the CSFs and their impact on the benefits obtained from implementing LSS projects. The data were empirically and statistically validated using exploratory and confirmatory factor analysis. Additionally, the authors applied the structural equation modeling (SEM) technique on SPSS Amos to validate the nine hypotheses supporting the research.FindingsThe results suggest that the success of LSS projects in HEIs is highly bound to a serious commitment from top management and several interrelated factors.Research limitations/implicationsThe main limitations of the study are that the research is cross-sectional in nature and regional in focus. Namely, the data used to validate the structural model were gathered from a small representative subset of the study population – i.e. Mexican public HEIs – and at a specific point in time.Practical implicationsThe results reported here represent a reference framework for HEIs worldwide that wish to continuously improve their processes through LSS improvement projects.Originality/valueThis study proposes a statistically validated model using the SEM technique that depicts the relationships among LSS CSFs in HEIs.
目的本文旨在确定高等教育机构实施精益六西格玛的关键成功因素之间的关系。设计/方法/方法进行了广泛的文献综述,以设计调查工具,作者后来在墨西哥公立高等学校管理该工具,以确定CSF之间的现有关系及其对实施LSS项目所获得的利益的影响。使用探索性和验证性因素分析对数据进行了实证和统计验证。此外,作者将结构方程建模(SEM)技术应用于SPSS Amos软件中,对支持本研究的九个假设进行了验证。研究结果表明,LSS项目在高等院校的成功与高层管理人员的认真承诺和几个相关因素密切相关。研究局限性/含义研究的主要局限性是研究具有跨部门性质和区域性。也就是说,用于验证结构模型的数据是在特定时间点从研究人群的一小部分代表性子集(即墨西哥公立高等教育机构)收集的。实际意义本文报告的结果为世界各地希望通过LSS改进项目不断改进流程的高等教育机构提供了一个参考框架。原创性/价值本研究提出了一个使用SEM技术进行统计验证的模型,该模型描述了HEI中LSS-CSF之间的关系。
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International Journal of Lean Six Sigma
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