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Developing value-based leadership for sustainable quality development: a meta-analysis from a study of Lean manufacturing 发展基于价值的领导力,促进可持续质量发展:精益生产研究的元分析
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-04-16 DOI: 10.1108/ijlss-12-2023-0226
Kristen M. Snyder, Pernilla Ingelsson, Ingela Bäckström
PurposeThis paper aims to explore how leaders can develop value-based leadership for sustainable quality development in Lean manufacturing.Design/methodology/approachA qualitative meta-analysis was conducted using data from a three-year study of Lean manufacturing in Sweden using the Shingo business excellence model as an analytical framework.FindingsThis study demonstrates that leaders can develop value-based leadership to support Lean manufacturing by defining and articulating the organization’s values and accompanying behaviors that are needed to support the strategic direction; creating forums and time for leaders to identify the why behind decisions and reflect on their experiences to be able to lead a transformative process; and using storytelling to create a coaching culture to connect values and behaviors, to the processes and systems of work.Research limitations/implicationsThis paper contributes insights for developing value-based leadership to support a systemic approach to sustainable quality development in lean manufacturing. Findings are based on a limited case sample size of three manufacturing companies in Sweden.Originality/valueThe findings were derived using a unique methodological approach combining storytelling, appreciative inquiry and coaching with traditional data collection methods including surveys and interviews to identify, define and shape value-based leadership in Lean manufacturing.
本文旨在探讨领导者如何在精益生产中培养以价值为基础的领导力,以实现可持续的质量发展。设计/方法/途径采用瑞典精益生产三年期研究的数据,以 Shingo 业务卓越模型为分析框架,进行了定性荟萃分析。研究结果本研究表明,领导者可以通过以下方式发展以价值为基础的领导力,以支持精益生产:定义和阐明组织的价值观以及支持战略方向所需的相应行为;为领导者创造论坛和时间,以确定决策背后的原因并反思自己的经验,从而能够领导一个变革过程;使用讲故事的方式创建辅导文化,将价值观和行为与工作流程和系统联系起来。研究结果基于瑞典三家制造企业的有限案例样本。原创性/价值研究结果采用独特的方法论,将讲故事、欣赏式探究和辅导与传统的数据收集方法(包括调查和访谈)相结合,以识别、定义和塑造精益生产中的价值型领导力。
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引用次数: 0
The collaborative approaches of the knowledge-based performance management system and lean six sigma to improve contractor productivity and safety performances 以知识为基础的绩效管理系统和精益六西格玛协作方法,提高承包商的生产率和安全绩效
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-04-16 DOI: 10.1108/ijlss-07-2023-0125
Rahadian Haryo Bayu Sejati, Dermawan Wibisono, Akbar Adhiutama
PurposeThis paper aims to design a hybrid model of knowledge-based performance management system (KBPMS) for facilitating Lean Six-Sigma (L6s) application to increase contractor productivity without compromising human safety in Indonesian upstream oil field operations that manage ageing and life extension (ALE) facilities.Design/methodology/approachThe research design applies a pragmatic paradigm by employing action research strategy with qualitative-quantitative methodology involving 385 of 1,533 workers. The KBPMS-L6s conceptual framework is developed and enriched with the Analytical Hierarchy Process (AHP) to prioritize fit-for-purpose Key Performance Indicators. The application of L6s with Human Performance Modes analysis is used to provide a statistical baseline approach for pre-assessment of the contractor’s organizational capabilities. A comprehensive literature review is given for the main pillars of the contextual framework.FindingsThe KBPMS-L6s concept has given an improved hierarchy for strategic and operational levels to achieve a performance benchmark to manage ALE facilities in Indonesian upstream oil field operations. To increase quality management practices in managing ALE facilities, the L6s application requires an assessment of the organizational capability of contractors and an analysis of Human Performance Modes (HPM) to identify levels of construction workers’ productivity based on human competency and safety awareness that have never been done in this field.Research limitations/implicationsThe action research will only focus on the contractors’ productivity and safety performances that are managed by infrastructure maintenance programs for managing integrity of ALE facilities in Indonesian upstream of oil field operations. Future research could go toward validating this approach in other sectors.Practical implicationsThis paper discusses the implications of developing the hybrid KBPMS- L6s enriched with AHP methodology and the application of HPM analysis to achieve a 14% reduction in inefficient working time, a 28% reduction in supervision costs, a 15% reduction in schedule completion delays, and a 78% reduction in safety incident rates of Total Recordable Incident Rate (TRIR), Days Away Restricted or Job Transfer (DART) and Motor Vehicle Crash (MVC), as evidence of achieving fit-for-purpose KPIs with safer, better, faster, and at lower costs.Social implicationsThis paper does not discuss social implicationsOriginality/valueThis paper successfully demonstrates a novel use of Knowledge-Based system with the integration AHP and HPM analysis to develop a hybrid KBPMS-L6s concept that successfully increases contractor productivity without compromising human safety performance while implementing ALE facility infrastructure maintenance program in upstream oil field operations.
目的 本文旨在设计一种基于知识的绩效管理系统(KBPMS)混合模型,以促进精益六西格玛(L6s)的应用,从而在印尼上游油田作业中提高承包商的生产率,同时不影响管理老化和延寿(ALE)设施的人员安全。开发了 KBPMS-L6s 概念框架,并通过层次分析法(AHP)对其进行了丰富,以确定适合目的的关键绩效指标的优先次序。将 L6s 与人的绩效模式分析相结合,为承包商组织能力的预评估提供了一种统计基线方法。研究结果KBPMS-L6s 概念改进了战略和运营层面的层次结构,为印尼上游油田运营中的 ALE 设施管理提供了绩效基准。为提高 ALE 设施管理的质量管理实践,L6s 应用要求对承包商的组织能力进行评估,并分析人类绩效模式 (HPM),以确定基于人类能力和安全意识的建筑工人生产率水平,这在该领域是从未有过的。研究局限性/意义该行动研究仅关注承包商的生产率和安全绩效,这些绩效由基础设施维护计划管理,以管理印尼油田上游作业中 ALE 设施的完整性。未来的研究可以在其他行业验证这种方法。实际意义 本文讨论了开发混合 KBPMS- L6s 的意义,该系统采用了 AHP 方法并应用了 HPM 分析,可将低效工作时间减少 14%、监理成本减少 28%、进度完成延迟减少 15%,并将安全事故减少 78%、总可记录事故率 (TRIR)、受限或工作调动天数 (DART) 和机动车辆碰撞 (MVC) 等安全事故率减少 78%,证明以更安全、更好、更快和更低的成本实现了适合目的的关键绩效指标。社会影响本文未讨论社会影响原创性/价值本文成功地展示了基于知识的系统与 AHP 和 HPM 分析相结合的新颖应用,开发出一种混合 KBPMS-L6s 概念,在上游油田作业中实施 ALE 设施基础设施维护计划时,成功地提高了承包商的生产率,同时不影响人的安全性能。
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引用次数: 0
Lean transportation tools towards waste reduction and digital transformation in the offshore industry: an action-research 在近海工业中采用精益运输工具减少浪费和实现数字化转型:一项行动研究
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-04-15 DOI: 10.1108/ijlss-12-2023-0234
Joici Mendonça Muniz Gomes, R. Caiado, Taciana Mareth, Renan Silva Santos, L. F. Scavarda
PurposeTo address the absence of Lean in transportation logistics in the digital era, this study aims to investigate the application of Lean transportation (LT) tools to reduce waste and facilitate the digital transformation of dedicated road transportation in the offshore industry.Design/methodology/approachThe study adopts action research with a multimethod approach, including a scoping review, focus groups (FG) and participant observation. The research is conducted within the offshore supply chain of a major oil and gas company.FindingsImplementing LT’s continuous improvement tools, particularly value stream mapping (VSM), reduces offshore transportation waste and provides empirical evidence about the intersection of Lean and digital technologies. Applying techniques drawn from organisational learning theory (OLT), stakeholders involved in VSM mapping and FGs engage in problem-solving and develop action plans, driving digital transformation. Waste reduction in loading and unloading stages leads to control actions, automation and process improvements, significantly reducing downtime. This results in an annual monetary gain of US$1.3m. The study also identifies waste related to human effort and underutilised digital resources.Originality/valueThis study contributes to theory and practice by using action research and LT techniques in a real intervention case. From the lens of OLT, it highlights the potential of LT tools for digital transformation and demonstrates the convergence of waste reduction through Lean and Industry 4.0 technologies in the offshore supply chain. Practical outputs, including a benchmarking questionnaire and a plan-do-check-act cycle, are provided for other companies in the same industry segment.
目的针对数字时代精益在运输物流中的缺失,本研究旨在调查精益运输(LT)工具在近海行业中的应用,以减少浪费并促进专用公路运输的数字化转型。研究在一家大型石油天然气公司的近海供应链中进行。研究结果实施 LT 的持续改进工具,尤其是价值流图(VSM),可以减少近海运输浪费,并提供有关精益和数字技术交叉的实证证据。通过应用组织学习理论(OLT)中的技术,参与 VSM 制图的利益相关者和 FGs 参与解决问题并制定行动计划,从而推动数字化转型。装载和卸载阶段的浪费减少导致了控制行动、自动化和流程改进,大大减少了停机时间。这使得每年的货币收益达到 130 万美元。本研究还发现了与人力和未充分利用的数字资源有关的浪费。 本研究通过在实际干预案例中使用行动研究和 LT 技术,为理论和实践做出了贡献。它从 OLT 的角度强调了 LT 工具在数字化转型中的潜力,并展示了通过精益和工业 4.0 技术在离岸供应链中减少浪费的融合。报告还提供了实用的成果,包括一份基准问卷和一个计划-执行-检查-行动周期,供同一行业的其他公司参考。
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引用次数: 0
Artificial intelligence in lean manufacturing: digitalization with a human touch? 精益生产中的人工智能:人性化的数字化?
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-04-08 DOI: 10.1108/ijlss-05-2024-256
Daryl John Powell
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引用次数: 0
Front-line lean leader capacities, practices and effects on implementing tools: a survey of leaders in industrial companies 一线精益领导者的能力、实践和对工具实施的影响:对工业企业领导者的调查
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-04-05 DOI: 10.1108/ijlss-10-2021-0178
Julianita Maria Scaranello Simões, José Carlos de Toledo, F. Lizarelli
PurposeFront-line lean leadership is critical for implementing and sustaining lean production systems (LPS). The purpose of this paper is to analyze the relationships between front-line lean leader (FLL) capacities (cognitive, social, motivational, knowledge and experience), lean leader practices (developing people and supporting daily kaizen) and the degree of implementation of lean tools (pull system, involvement of employees and process control) in manufacturing companies.Design/methodology/approachA survey was conducted with FLLs from large Brazilian manufacturing companies. The survey collected 103 responses, 99 of which were validated. Data were analyzed using partial least squares structural equation modeling.FindingsThere was a positive, significant and direct relationship between FLL capacities, leadership practices and a degree of implementation of LPS tools on the shop floor. The validated model is a reference base for planning FLL capacities and practices that result in more effectively implementing LPS on the shop floor.Practical implicationsThe findings provide managers with a new perspective on the importance of the development and training of FLLs focusing on leadership capacities. As decisions about developing lean capabilities impact the application of Lean leadership practices and the use of lean tools, they are also related to day-to-day lean activities and improved operational results. Additionally, the proposed model can be used by managers as a basis to diagnose, develop and select lean leaders.Originality/valueThis study seeks to fill a theoretical gap of knowledge on front-line lean leadership as it jointly addresses and empirically analyzes the existing relationships between lean leadership capacities, encompassing the perspective of psychology, lean practices and tools on the shop floor.
目的一线精益领导对于实施和维持精益生产系统(LPS)至关重要。本文旨在分析一线精益领导(FLL)能力(认知、社会、激励、知识和经验)、精益领导实践(培养员工和支持日常改善)与制造企业精益工具(拉动系统、员工参与和流程控制)实施程度之间的关系。调查收集了 103 份答复,其中 99 份得到了验证。调查结果显示,FLL 能力、领导力实践和车间 LPS 工具的实施程度之间存在正向、显著和直接的关系。研究结果为管理人员提供了一个新的视角,使他们认识到以领导能力为重点发展和培训 FLL 的重要性。由于发展精益能力的决策会影响精益领导实践的应用和精益工具的使用,因此它们也与日常精益活动和改善运营结果有关。此外,所提出的模型可作为管理人员诊断、培养和选拔精益领导的依据。原创性/价值这项研究旨在填补一线精益领导方面的理论空白,因为它从心理学、精益实践和车间工具的角度,共同探讨和实证分析了精益领导能力之间的现有关系。
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引用次数: 0
Lean six sigma 4.0 methodology for optimizing occupational exams in operations management 优化运营管理职业考试的精益六西格玛 4.0 方法
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-04-03 DOI: 10.1108/ijlss-07-2023-0123
Tatiana da Costa Reis Moreira, Daniel Luiz de Mattos Nascimento, Yelena Smirnova, Ana Carla de Souza Gomes dos Santos
PurposeThis paper explores Lean Six Sigma principles and the DMAIC (define, measure, analyze, improve, control) methodology to propose a new Lean Six Sigma 4.0 (LSS 4.0) framework for employee occupational exams and address the real-world issue of high-variability exams that may arise.Design/methodology/approachThis study uses mixed methods, combining qualitative and quantitative data collection. A detailed case study assesses the impact of LSS interventions on the exam management process and tests the applicability of the proposed LSS 4.0 framework for employee occupational exams.FindingsThe results reveal that changing the health service supplier in the explored organization caused a substantial raise in occupational exams, leading to increased costs. By using syntactic interoperability, lean, six sigma and DMAIC approaches, improvements were identified, addressing process deviations and information requirements. Implementing corrective actions improved the exam process, reducing the number of exams and associated expenses.Research limitations/implicationsIt is important to acknowledge certain limitations, such as the specific context of the case study and the exclusion of certain exam categories.Practical implicationsThe practical implications of this research are substantial, providing organizations with valuable managerial insights into improving efficiency, reducing costs and ensuring regulatory compliance while managing occupational exams.Originality/valueThis study fills a research gap by applying LSS 4.0 to occupational exam management, offering a practical framework for organizations. It contributes to the existing knowledge base by addressing a relatively novel context and providing a detailed roadmap for process optimization.
目的本文探讨了精益六西格玛原则和 DMAIC(定义、测量、分析、改进、控制)方法,为员工职业考试提出了新的精益六西格玛 4.0(LSS 4.0)框架,并解决了现实世界中可能出现的高变异性考试问题。详细的案例研究评估了 LSS 干预措施对考试管理流程的影响,并测试了所提出的 LSS 4.0 框架对员工职业考试的适用性。通过使用句法互操作性、精益、六西格玛和 DMAIC 方法,确定了改进措施,解决了流程偏差和信息需求问题。研究的局限性/影响必须承认某些局限性,如案例研究的具体环境和某些考试类别的排除。它针对相对新颖的背景,为流程优化提供了详细的路线图,从而为现有的知识库做出了贡献。
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引用次数: 0
Determinants of lean manufacturing adoption by Chinese manufacturers 中国制造商采用精益生产的决定因素
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-03-28 DOI: 10.1108/ijlss-09-2023-0151
Chieh-Yu Lin, Cathay Kuo-Tai Kang, Yi-Hui Ho
PurposeThis study aims to analyze the determinants influencing Chinese manufacturing companies in implementing lean manufacturing (LM).Design/methodology/approachThe determinants to be explored in this study consist of technological, organizational and environmental (TOE) dimensions. A questionnaire survey was conducted on Chinese manufacturing companies, and 208 samples were analyzed.FindingsThe findings show that the relative advantage of LM and organizational support have significantly positive effects on Chinese manufacturing firms’ adoption of LM. The complexity of LM, quality of human resources, organizational readiness, customer pressure, international situation, governmental support and environmental uncertainty do not have significant effects.Originality/valueThis paper contributes to the literature by using the TOE model to explore the factors influencing LM adoption in the Chinese manufacturing industry.
目的本研究旨在分析影响中国制造企业实施精益生产(LM)的决定因素。设计/方法/途径本研究探讨的决定因素包括技术、组织和环境(TOE)三个维度。研究结果表明,LM 的相对优势和组织支持对中国制造企业采用 LM 有显著的正向影响。本文采用 TOE 模型探讨了中国制造业采用 LM 的影响因素,为相关文献做出了贡献。
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引用次数: 0
Six sigma project generation and selection: an action research study 六西格玛项目的生成与选择:一项行动研究
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-03-22 DOI: 10.1108/ijlss-04-2023-0070
Giovanni Cláudio Pinto Condé, José Carlos Toledo, Mauro Luiz Martens
PurposeThe purpose of this paper is to test and develop a method for generation and selection of six sigma projects. This is done by testing the use of the generation and selection method for six sigma projects (GSM_SSP) in a Brazilian manufacturing industry with the participation of managers, aiming to gather the user’s perspective and improvement opportunities for the approach itself.Design/methodology/approachThe work adopts the action research (AR) approach once the researchers were busily involved in the training, implementation and use of the GSM_SSP. The intervention was performed in on a series of 15 workshops, with a group of managers, during six months.FindingsThe application of the eight steps of the GSM_SSP approach assisted the company’s management team to generate nine project candidates and also to select three six sigma projects. This study also finds and discusses barriers and lessons learned used to improve the GSM_SSP.Research limitations/implicationsThis study presents an example of how six sigma project generation and selection has been applied to a manufacturing industry by adapting AR to the process using the eight steps of GSM_SSP, demonstrating how the management team was involved. This study should be replicated in different companies because AR is limited in its generalization.Originality/valueTo the best of the authors’ knowledge, this study represents the first use of AR methodology in six sigma project selection. This study contributes a method that can generate and select six sigma projects. In doing so, the research offers a simple approach that can be used by managers. In addition, the steps of the approach before selection were explored.
本文旨在测试和开发六西格玛项目的生成和选择方法。通过测试六西格玛项目的生成和选择方法(GSM_SSP)在巴西制造业中的使用情况,并让管理人员参与其中,旨在收集用户的观点和方法本身的改进机会。研究结果应用 GSM_SSP 方法的八个步骤,帮助公司管理团队产生了九个候选项目,并选择了三个六西格玛项目。本研究还发现并讨论了用于改进 GSM_SSP 的障碍和经验教训。研究局限性/意义本研究提供了一个实例,说明如何通过使用 GSM_SSP 的八个步骤将 AR 应用于流程,将六西格玛项目的生成和选择应用于制造业,并展示了管理团队是如何参与其中的。就作者所知,本研究是首次在六西格玛项目选择中使用 AR 方法。本研究提供了一种可以生成和选择六西格玛项目的方法。在此过程中,研究提供了一种可供管理人员使用的简单方法。此外,还探讨了选择前的步骤。
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引用次数: 0
Lean implementation barriers in the apparel industry in Bangladesh 孟加拉国服装业实施精益生产的障碍
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-03-21 DOI: 10.1108/ijlss-12-2022-0249
Abul Bashar, Ahsan Akhtar Hasin, Md. Nazmus Sakib, Nabila Binta Bashar
PurposeIn the highly competitive business landscape, manufacturing firms need to adopt an effective manufacturing strategy to attain a successful world-class manufacturing status. Over the past few decades, the lean manufacturing (LM) approach has gained recognition as one of the foremost strategies for enhancing performance. However, the implementation of LM poses significant challenges due to several barriers. The purpose of this paper is to investigate the primary barriers to lean implementation within the apparel industry.Design/methodology/approachThis paper used an exploratory study approach, using a three-part structured questionnaire to assess the level of agreement on different lean barriers. The measurement of these barriers was conducted using a five-point Likert scale. Empirical data were collected from 177 apparel companies located in Bangladesh.FindingsThe findings of the research highlight that the primary obstacles to implementing LI include a lack of understanding of the lean manufacturing system (LMS), the manufacturing process, the company culture and resistance from employees.Research limitations/implicationsThis paper could potentially limit the generalizability of this research, as it exclusively examines a single manufacturing sector – the apparel industry.Practical implicationsThis paper will help practitioners in finding solutions to resolve discrepancies between current manufacturing practices and the LMS.Originality/valueThis paper fulfills an identified need to examine the extent of lean adoption within the apparel industry of Bangladesh.
目的 在竞争激烈的商业环境中,制造企业需要采取有效的制造战略,才能成功跻身世界级制造企业行列。过去几十年来,精益生产(LM)方法已被公认为提高绩效的最重要战略之一。然而,由于存在若干障碍,精益生产的实施面临着巨大挑战。本文旨在调查服装行业实施精益生产的主要障碍。本文采用探索性研究方法,通过三部分结构化问卷来评估对不同精益生产障碍的认同程度。采用李克特五点量表对这些障碍进行测量。研究结果研究结果表明,实施精益生产的主要障碍包括缺乏对精益生产系统(LMS)、生产流程、公司文化的了解以及员工的抵制。研究局限性/意义本文仅研究了服装行业这一单一的制造行业,因此可能会限制本研究的推广性。原创性/价值本文满足了研究孟加拉国服装行业精益生产应用程度的需求。
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引用次数: 0
How to publish operational excellence case studies in the IJLSS: a viewpoint article 如何在 IJLSS 上发表卓越运营案例研究:观点文章
IF 4 2区 工程技术 Q1 Decision Sciences Pub Date : 2024-02-08 DOI: 10.1108/ijlss-02-2024-255
B. Lameijer, Jeroen De Mast, Jiju Antony
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引用次数: 0
期刊
International Journal of Lean Six Sigma
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