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Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals 使用初级医疗设施和患者对分诊系统的期望:约旦多地点医院患者的观点
IF 1.8 4区 医学 Pub Date : 2024-06-19 DOI: 10.1016/j.ienj.2024.101476
Mohammad Minwer Alnaeem , Asma Islaih , Shaher H. Hamaideh , Abdulqadir J. Nashwan

Background

Using primary healthcare facilities can decrease the tension and workload in emergency departments (EDs). This study aim to examine the patient’s use of primary healthcare facilities before EDs visits and their expectations about the triage.

Methods

A cross-sectional design was utilized in at various EDs in different hospitals. A convenience sample of 726 patients were enrolled and completed a self-administrated questionnaire.

Results

The mean age of the participants was 38.1 (SD = 12.9). Most participants (68.2 %) did not have primary care physicians and did not want to know how long other patients waited (61.4 %). There are significant relationships between participants’ desired to know how long other patients have been waiting and their age (X2 = 4.02, P < .05), education level (X2 = 13.5, P < .001), and current job (X2 = 9.90, p < .05). Also, periodic updates from EDs staff about the delays were significantly related to participants’ age (X2 = 3.29), current job (X2 = 28.4), marital status (X2 = 8.93), and residency place (X2 = 9.94).

Conclusion

Educating patients about the triage system and the importance of using primary healthcare facilities is recommended to reduce ED waiting times and overload.

背景使用基层医疗机构可以缓解急诊科(ED)的紧张局势并减轻其工作量。本研究旨在了解患者在急诊室就诊前对基层医疗机构的使用情况以及他们对分诊的期望。结果参与者的平均年龄为 38.1 岁(SD = 12.9)。大多数参与者(68.2%)没有初级保健医生,也不想知道其他患者的等待时间(61.4%)。参与者希望了解其他患者的等候时间与他们的年龄(X2 = 4.02,P < .05)、教育程度(X2 = 13.5,P < .001)和当前工作(X2 = 9.90,P < .05)之间存在明显关系。此外,急诊室工作人员定期更新延误信息与参与者的年龄(X2 = 3.29)、当前工作(X2 = 28.4)、婚姻状况(X2 = 8.93)和居住地(X2 = 9.94)有显著关系。
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引用次数: 0
The mediator role of mindfulness in the relationship between the listening skills and anger management skills of emergency health care professionals 正念在急诊医护人员倾听技能与愤怒管理技能之间关系中的中介作用
IF 1.8 4区 医学 Pub Date : 2024-06-18 DOI: 10.1016/j.ienj.2024.101475
Satı Dil , Mehtap Çam

Background

Effective communication plays a crucial role in establishing strong relationships and providing essential support in clinical situations. This study was conducted to investigate the mediator role of mindfulness in the relationship between the listening skills and anger management skills of healthcare professionals working in the emergency department (ED).

Method

This was a cross-sectional study, which was conducted with 230 emergency department healthcare professionals (EHCPs) working in adult EDs in Turkey. Sociodemographic Characteristics Data Collection Form, Mindful Attention Awareness Scale (MAAS), Listening Skills Assessment Scale (LSAS), and Anger Management Scale (AMS) were used for data collection. Descriptive statistics included frequency and percentage; t test and ANOVA test were used for statistical analyses, as was “Process Macro 3.5 Model 4”, which was used to study the effect of mediator variables.

Results

The participants had a mean MAAS score of 57.71 ± 12.38, a mean LSAS score of 45.36 ± 6.23, and a mean AMS score of 17.93 ± 3.39. There were significant positive correlations between LSAS and MAAS (r = 0.197, p < 0.001), between AMS and MAAS (r = 0.233p < 0.001), and between AMS and LSAS r = 0.24p < 0.001). In addition, the process model analysis results supported that MAAS had a partial mediator role in the correlation between LSAS and AMS, and that its indirect effects were predicted by LSAS and AMS. It was determined that 5.75 % of total change on AMS was predicted by LSAS (F = 13.918; p < 0.001).

Conclusion

The results of this study indicate that as the mindfulness level of EHCPs increases, their listening and anger management skills increased. Therefore, reinforcing mindfulness by integrating mindfulness interventions into in-service training and applying strategies that promote EHCPs’ listening skills and anger management skills would make it possible to provide quality health care with employees who are more efficient in conflict management and enjoy a higher level of satisfaction.

背景有效的沟通对于建立稳固的人际关系和在临床情况下提供必要的支持起着至关重要的作用。本研究旨在探讨正念在急诊科(ED)医护人员倾听技能与愤怒管理技能之间关系中的中介作用。方法这是一项横断面研究,研究对象是在土耳其成人急诊科工作的 230 名急诊科医护人员(EHCPs)。数据收集采用了社会人口学特征数据收集表、正念注意意识量表(MAAS)、倾听技能评估量表(LSAS)和愤怒管理量表(AMS)。描述性统计包括频率和百分比;统计分析采用 t 检验和方差分析检验,"Process Macro 3.5 Model 4 "也用于研究中介变量的影响。结果参与者的 MAAS 平均得分为 57.71 ± 12.38,LSAS 平均得分为 45.36 ± 6.23,AMS 平均得分为 17.93 ± 3.39。LSAS 与 MAAS(r = 0.197,p < 0.001)、AMS 与 MAAS(r = 0.233p < 0.001)、AMS 与 LSAS(r = 0.24p < 0.001)之间存在明显的正相关。此外,过程模型分析结果支持 MAAS 在 LSAS 和 AMS 之间的相关性中起部分中介作用,其间接效应由 LSAS 和 AMS 预测。结论本研究结果表明,随着幼儿保健员正念水平的提高,他们的倾听和愤怒管理技能也会提高。因此,通过在在职培训中融入正念干预措施来强化正念,并采用促进东道主健康护理人员倾听技能和愤怒管理技能的策略,将有可能使员工在冲突管理方面更有效率,并享有更高的满意度,从而提供优质的医疗保健服务。
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引用次数: 0
Managing the process of patient transfer by emergency care providers: A qualitative study 急诊服务提供者对病人转院过程的管理:定性研究
IF 1.8 4区 医学 Pub Date : 2024-06-07 DOI: 10.1016/j.ienj.2024.101473
Maryam Jamsahar , Fazlollah Ahmadi , Mitra Khoobi , Mojtaba Vaismoradi
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引用次数: 0
Ventriloquist intervention prepared with drama technique in reducing pain, anxiety and fear in children during invasive procedures 口技表演者利用戏剧技术进行干预,减轻儿童在进行侵入性手术时的疼痛、焦虑和恐惧感
IF 1.8 4区 医学 Pub Date : 2024-06-07 DOI: 10.1016/j.ienj.2024.101462
Suat Tuncay, Abdullah Sarman

Introduction

This study aimed to investigate the effects of a ventriloquist nursing intervention, incorporating drama techniques, on pain, anxiety, and fear experienced by children aged 5 to 10 years undergoing painful medical procedures.

Methods

This study was designed as a time-series randomized controlled trial. Data were collected from the outpatient units of a Pediatric Hospital in a province in eastern Turkey between 24 May 2023 and 28 October 2023. This study involving a total of 72 children. Pain, anxiety, and fear levels were assessed before, during, and after intravenous cannula insertion.

Results

Randomization ensured that both groups had similar demographics, with an average age of 7.50 ± 1.73 years and an equal distribution of gender. During the painful procedure, it was observed that both groups experienced an increase in pain, anxiety, and fear, though this increase was statistically less significant in the ventriloquist group. Ultimately, in the post-procedure period, children in the ventriloquist group exhibited lower levels of pain, anxiety, and fear compared to the control group (p < 0.05).

Conclusion

The findings of this study suggest that ventriloquist nursing interventions, utilizing drama techniques, can effectively reduce pain, anxiety, and fear in children undergoing painful medical procedures.

导言:本研究旨在探讨口技护理干预结合戏剧技术对 5 至 10 岁儿童在接受痛苦的医疗程序时所经历的疼痛、焦虑和恐惧的影响。数据收集于 2023 年 5 月 24 日至 2023 年 10 月 28 日期间土耳其东部某省一家儿科医院的门诊部。这项研究共涉及 72 名儿童。结果随机分组确保了两组患儿的人口统计学特征相似,平均年龄(7.50 ± 1.73)岁,性别分布均衡。据观察,在痛苦的手术过程中,两组患者的疼痛感、焦虑感和恐惧感都有所增加,但口技组的这种增加在统计学上不太明显。最终,在手术后,口技组儿童的疼痛、焦虑和恐惧程度均低于对照组(p < 0.05)。
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引用次数: 0
Temperature measurement accuracy of peripheral thermometer in the pediatric emergency department: A meta-analysis and systematic review 儿科急诊室使用外周温度计测量体温的准确性:荟萃分析和系统综述
IF 1.8 4区 医学 Pub Date : 2024-06-01 DOI: 10.1016/j.ienj.2024.101460
Xiaoyan Yuan , Wei Wei , Wenjuan Yang , Li Wang , Dan Chen

Background

It is necessary to evaluate the accuracy of peripheral thermometer in outpatient and emergency temperature measurement of children by diagnostic meta-analysis, to provide evidence for clinical temperature measurement and nursing care of children.

Methods

Two authors searched PubMed, Web of science, CINAHL, EBSCO, OVID, Embase, CNKI, Wanfang and Weipu databases for studies on the temperature measurement accuracy of peripheral thermometer in children in outpatient and emergency department until November 20, 2023.

Results

10 studies involving 3448 children were included. The combined sensitivity was 82 % (95 % CI: 81 % ∼ 84 %), the combined specificity was 88 % (95 % CI: 87 % ∼ 89 %), the combined positive likelihood ratio was 11. 35 (95 % CI: 6. 07 ∼ 21). 20), the combined negative likelihood ratio was 0.20 (95 % CI: 0.14 ∼ 0.29). The odds ratio of combined diagnosis was 58.02 (95 % CI: 30.66 ∼ 109.76), and the area under ROC curve (AUC) was 0.95.

Conclusions

The peripheral temperature measurement can reflect a certain core temperature, among which the infrared tympanic membrane thermometer has the highest sensitivity, which is worthy of clinical application.

有必要通过诊断分析评估外周体温计在门诊和急诊儿童体温测量中的准确性,为临床体温测量和儿童护理提供依据。两位作者检索了PubMed、Web of science、CINAHL、EBSCO、OVID、Embase、CNKI、万方和卫普等数据库中关于门诊和急诊儿童外周体温计体温测量准确性的研究,截止日期为2023年11月20日。共纳入 10 项研究,涉及 3448 名儿童。综合灵敏度为 82 %(95 % CI:81 % ∼ 84 %),综合特异度为 88 %(95 % CI:87 % ∼ 89 %),综合阳性似然比为 11.35 (95 % CI: 6. 07 ∼ 21).20),合并阴性似然比为 0.20(95 % CI:0.14 ∼ 0.29)。合并诊断的几率比为 58.02(95 % CI:30.66 ∼ 109.76),ROC 曲线下面积(AUC)为 0.95。外周体温测量可反映一定的核心体温,其中红外鼓膜温度计的灵敏度最高,值得临床应用。
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引用次数: 0
Letter to the editor regarding “Enhancing triage accuracy in emergency nurses: The impact of a game-based triage educational app” 致编辑的信,内容涉及 "提高急诊护士分诊的准确性:基于游戏的分诊教育应用程序的影响"。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-05-31 DOI: 10.1016/j.ienj.2024.101474
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引用次数: 0
Why is the World Health Organization International Committee of the Red Cross Basic Emergency Care course important for emergency nurses? 为什么世界卫生组织红十字国际委员会的基础急救护理课程对急救护士很重要?
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-05-31 DOI: 10.1016/j.ienj.2024.101461
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引用次数: 0
Nurses’ lived experience of providing hospice care in the emergency department in mainland China: A qualitative study 中国大陆急诊科护士提供临终关怀的生活体验:定性研究。
IF 1.8 4区 医学 Pub Date : 2024-05-31 DOI: 10.1016/j.ienj.2024.101464
Chanjuan Deng , Qianqian Li , Lei Hu , Junyi Lin , Yanchao Wu , Ruishuang Zheng , Qiaohong Guo
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引用次数: 0
Emergency nurses’ perspectives on mental health boarders: An integrative review 急诊护士对心理健康寄宿者的看法:综合评述。
IF 1.8 4区 医学 Pub Date : 2024-05-27 DOI: 10.1016/j.ienj.2024.101463
Rachel Keslar

This integrative review is on emergency department nurses’ perceptions on mental health patients waiting for placement. Seven articles met inclusion criteria. Themes included violence and patient safety, psychiatry and mental health support, attitudes and beliefs, education and training, emergency department workflow and environment, and long waits in the emergency department. Future research focusing on the care of mental health patients boarding in the emergency department is needed to address this issue. A limitation was that there were no focused studies on mental health boarders in the emergency department, and information had to be gleaned from articles on caring for mental health patients in emergency departments in general.

这篇综合综述是关于急诊科护士对等待安置的精神疾病患者的看法。七篇文章符合纳入标准。主题包括暴力和患者安全、精神病学和心理健康支持、态度和信念、教育和培训、急诊科工作流程和环境以及急诊科的漫长等待。为解决这一问题,今后需要对在急诊科寄宿的精神疾病患者的护理进行重点研究。研究的局限性在于没有关于急诊科精神疾病患者的重点研究,因此只能从有关急诊科精神疾病患者护理的文章中收集信息。
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引用次数: 0
Patient experience of emergency department triage: An integrative review 急诊科分诊的患者体验:综合评述
IF 1.8 4区 医学 Pub Date : 2024-05-14 DOI: 10.1016/j.ienj.2024.101456
Carrie Janerka , Gavin D. Leslie , Fenella J. Gill

Background

Emergency department (ED) triage is often patients’ first contact with a health service and a critical point for patient experience. This review aimed to understand patient experience of ED triage and the waiting room.

Methods

A systematic six-stage approach guided the integrative review. Medline, CINAHL, EmCare, Scopus, ProQuest, Cochrane Library, and JBI database were systematically searched for primary research published between 2000–2022 that reported patient experience of ED triage and/or waiting room. Quality was assessed using established critical appraisal tools. Data were analysed for descriptive statistics and themes using the constant comparison method.

Results

Twenty-nine articles were included. Studies were mostly observational (n = 17), conducted at a single site (n = 23), and involved low-moderate acuity patients (n = 13). Nine interventions were identified. Five themes emerged: ‘the who, what and how of triage’, ‘the patient as a person’, ‘to know or not to know’, ‘the waiting game’, and ‘to leave or not to leave’.

Conclusion

Wait times, initiation of assessment and treatment, information provision and interactions with triage staff appeared to have the most impact on patient experience, though patients’ desires for each varied. A person-centred approach to triage is recommended.

背景急诊科(ED)分诊往往是患者与医疗服务的第一次接触,也是患者体验的关键点。本综述旨在了解患者对急诊科分诊和候诊室的体验。方法 采用六阶段系统方法进行综合综述。系统检索了 Medline、CINAHL、EmCare、Scopus、ProQuest、Cochrane Library 和 JBI 数据库中 2000-2022 年间发表的、报道急诊室分诊和/或候诊室患者体验的主要研究。采用既定的批判性评价工具对研究质量进行评估。采用恒定比较法对数据进行描述性统计和主题分析。研究大多为观察性研究(17 篇),在单一地点进行(23 篇),涉及中低度急症患者(13 篇)。共确定了九项干预措施。结论等待时间、开始评估和治疗、信息提供以及与分诊人员的互动似乎对患者体验影响最大,尽管患者对每项内容的需求各不相同。建议采用以人为本的分诊方法。
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引用次数: 0
期刊
International Emergency Nursing
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