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Feasibility and acceptability of a serious game to study the effects of environmental distractors on emergency room nurse triage accuracy: A pilot study 用严肃游戏研究环境干扰因素对急诊室护士分诊准确性的影响的可行性和可接受性:试点研究
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-08-18 DOI: 10.1016/j.ienj.2024.101504
Fiorentino Assunta , Antonini Matteo , Vuilleumier Séverine , Stotzer Guy , Kollbrunner Aurélien , Keserue Pittet Oriana , Jaccard Dominique , Simon Josette , Hugli Olivier , Pasquier Jérome , Delmas Philippe

Background

Emergency triage, which involves complex decision-making under stress and time constraints, may suffer from inaccuracies due to workplace distractions. A serious game was developed to simulate the triage process and environment. A pilot study was undertaken to collect preliminary data on the effects of distractors on emergency nurse triage accuracy.

Method

A 2 × 2 factorial randomized controlled trial (RCT) was designed for the study. A sample of 70 emergency room nurses was randomly assigned to three experimental groups exposed to different distractors (noise, task interruptions, and both) and one control group. Nurses had two hours to complete a series of 20 clinical vignettes, in which they had to establish a chief complaint and assign an emergency level.

Results

Fifty-five nurses completed approximately 15 vignettes each during the allotted time. No intergroup differences emerged in terms of triage performance. Nurses had a very favorable appreciation of the serious game focusing on triage.

Conclusion

The results show that both the structure of our study and the serious game can be used to carry out a future RCT on a larger scale. The lack of a distractor effect raises questions about the frequency and intensity required to find a significant impact on triage performance.

背景急诊分流涉及在压力和时间限制下做出复杂的决策,可能会因工作场所的干扰而出现误差。我们开发了一款严肃游戏来模拟分诊过程和环境。该研究设计了一个 2 × 2 的因子随机对照试验(RCT)。70 名急诊室护士被随机分配到三个实验组和一个对照组,实验组暴露于不同的干扰因素(噪音、任务中断和两者)。护士们有两个小时的时间来完成一系列共 20 个临床小故事,在这些故事中,她们必须确定主诉并分配紧急程度。结果55 名护士在规定时间内每人完成了约 15 个小故事。在分诊表现方面,没有出现组间差异。结果表明,我们的研究结构和严肃游戏均可用于今后开展更大规模的 RCT 研究。分心效应的缺乏提出了对分诊表现产生显著影响所需的频率和强度的问题。
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引用次数: 0
Construction of the discomfort assessment scale for immobilized trauma victims (DASITV) 构建固定创伤患者不适感评估量表(DASITV)。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-08-10 DOI: 10.1016/j.ienj.2024.101501
Mauro Mota , Filipe Melo , Miguel Castelo-Branco , Rui Campos , Madalena Cunha , Margarida Reis Santos

Background

Immobilization is an intervention widely administered to trauma victims and aims to reduce the victim’s movements, ensuring the alignment of anatomical structures suspected of being injured. Despite the benefits of immobilization, it is responsible for the occurrence of pressure injuries, increases in intercranial pressure, pain, and discomfort.

Aim

To develop an instrument to assess the discomfort caused by immobilization in trauma victims − Discomfort Assessment Scale for Immobilized Trauma Victims (DASITV).

Methods

A sequential mixed-methods design was used, divided into three distinct but complementary phases: (1) Conceptualization Phase − Construction of the DASITV; (2) Focus Group with a Panel of ten Technical Experts in the care of immobilized trauma victims to approve the DASITV proposal; (3) Acceptance of the scale proposal using a modified e-Delphi technique with 30 pre-hospital health professionals.

Results

The first phase led to the construction of a scale made up of two sub-scales. The Numerical Discomfort Scale assesses the level of discomfort the person reports from 0 to 10, with 0 being no discomfort and 10 being maximum discomfort. The second evaluation parameter gives the level of pressure in mmHg that the body exerts on the surface where it is immobilized. The combined interpretation of these two sub-scales leads to 4 different possibilities − ordered by level of severity. The Focus Group made it possible to improve the scale, with input from the group of experts and, using the modified e-Delphi technique, a wider group of professionals showed agreement with the DASITV.

Conclusion

This study allowed us to propose a preliminary scale to assess the discomfort felt by victims of trauma caused by immobilization.

背景:固定是一种广泛用于创伤患者的干预措施,旨在减少患者的活动,确保疑似受伤的解剖结构对齐。尽管固定有很多好处,但它也是造成压力伤、颅内压增加、疼痛和不适的原因之一。目的:开发一种工具来评估固定给创伤患者带来的不适--固定创伤患者不适评估量表(DASITV):方法:采用顺序混合方法设计,分为三个不同但互补的阶段:(1) 概念化阶段--构建 DASITV;(2) 由 10 名护理固定创伤患者的技术专家组成的焦点小组批准 DASITV 提案;(3) 采用修改后的 e-Delphi 技术,由 30 名院前医疗专业人员接受量表提案:第一阶段编制了由两个子量表组成的量表。数字式不适感量表从 0 到 10 来评估患者报告的不适感程度,0 表示没有不适感,10 表示最大不适感。第二个评估参数给出了身体对被固定表面施加的压力水平,单位为毫米汞柱。对这两个子量表的综合解释产生了 4 种不同的可能性--按严重程度排序。焦点小组利用专家小组的意见对量表进行了改进,并利用修改后的 e-Delphi 技术,让更多的专业人员对 DASITV 表示同意:这项研究使我们能够提出一个初步量表,用于评估因固定造成的创伤受害者所感受到的不适。
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引用次数: 0
Improving emergency department flow by introducing four interventions simultaneously. A quality improvement project 通过同时引入四项干预措施改善急诊科流程。质量改进项目。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-08-10 DOI: 10.1016/j.ienj.2024.101499
M.C. (Christien) Van der Linden , M. (Merel) Van Loon-van Gaalen , S.A.G. (Sven) Meylaerts , H.M.E. (Jet) Quarles Van Ufford , A. (Annemarie) Woldhek , G. (Geesje) Van Woerden , N. (Naomi) Van der Linden

Background

Emergency department (ED) crowding is a widespread issue with adverse effects on patient care and outcomes.

Local problem: ED crowding exacerbates wait times and compromises patient care, prompting opportunities for internal process improvement.

Method

Over one week, the ED flow project team implemented four interventions, including an additional triage station, to optimize patient flow. We compared triage times, length of stay, crowding levels, and patient experiences with two control periods.

Results

During peak hours, waiting times to triage decreased significantly with a median of 20 min (IQR 15–30) in the project week and 26 min (IQR 18–37) in the control weeks. Self-referrals decreased, while general practitioner referrals remained unchanged. Individual patient length of stay was unaffected, but crowding reduced notably during the project week. We found no difference in patient experiences between the periods.

Conclusion

The interventions contributed to reduced crowding and improved patient flow. The dedication of the ED flow project team and the ED nurses was crucial to these outcomes. An additional triage station during peak hours in the ED was established as a structural change.

背景:急诊科(ED)拥挤是一个普遍存在的问题,对患者护理和治疗效果产生了不利影响。当地问题:急诊科拥挤加剧了等待时间,影响了患者护理,为内部流程改进提供了机会:在一周的时间里,急诊室人流项目小组实施了四项干预措施,包括增设一个分诊站,以优化患者流量。我们将分诊时间、住院时间、拥挤程度和患者体验与两个对照期进行了比较:结果:在高峰时段,分诊等候时间明显缩短,项目周的中位数为 20 分钟(IQR 15-30),对照周的中位数为 26 分钟(IQR 18-37)。自我转诊人数减少,而普通医生转诊人数保持不变。单个病人的住院时间未受影响,但拥挤现象在项目周明显减少。我们发现不同时期的病人就医体验没有差别:结论:干预措施有助于减少拥挤和改善患者流量。急诊室流程项目团队和急诊室护士的奉献精神对取得这些成果至关重要。作为一项结构性改革,在急诊室高峰时段增设了一个分流站。
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引用次数: 0
Experience of admission and readmission to the emergency department for patients with acute abdominal pain: A qualitative study 急性腹痛患者入住急诊科和再次入院的经历:定性研究。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-08-09 DOI: 10.1016/j.ienj.2024.101503
Camilla Vendelboe Fogh Kasum , Helene Skjøt-Arkil , Julie Marie Sparre Hansen , Helle Overgaard , Kirsten Specht

Background

Abdominal pain is one of the most common complaints when patients are admitted to emergency departments (ED). Unfortunately, many of these patients are readmitted to the ED shortly after initial discharge. The perspectives of these patients have not yet been explored.

Purpose

The study aimed to explore how patients readmitted with acute abdominal pain in the ED experienced their initial admission, the time after discharge, and the cause of readmission.

Methods

The study had a qualitative explorative design with a phenomenological-hermeneutic approach. Semi-structured individual telephone interviews were conducted with 14 patients readmitted with acute abdominal pain.

Results

The analysis showed four themes: 1) being vulnerable during hospitalisation, 2) the meaning of information during hospitalisation, 3) discharged without being diagnosed, and 4) readmitted in the pursuit of relief. The patients wanted more knowledge and better communication despite their vulnerable condition. Patients were discharged whilst still in pain, and uncertainty of the situation at home contributed to mistrust of the health professionals.

Conclusion

Patients’ experience of the first ED admission due to acute abdominal pain was loneliness, minimal contact with healthcare professionals, and lack of information and involvement in pain management. Discharge was associated with feelings of insignificance and contributed to a fear of death. Pain was the main reason for readmission. Patients described how multiple readmissions contributed to being taken seriously by healthcare professionals.

背景:腹痛是急诊科病人最常见的主诉之一。不幸的是,许多患者在出院后不久又再次被急诊科收治。目的:本研究旨在探讨因急性腹痛而再次被急诊科收治的患者在最初入院时的经历、出院后的时间以及再次入院的原因:研究采用定性探索性设计,采用现象学-解释学方法。对 14 名因急性腹痛再次入院的患者进行了半结构化电话访谈:分析结果显示了四个主题:1)住院期间的脆弱性;2)住院期间信息的意义;3)未经诊断即出院;4)为寻求缓解而再次入院。尽管病情脆弱,但患者仍希望获得更多知识和更好的沟通。患者在出院时仍然感到疼痛,对家中情况的不确定性导致了他们对医疗专业人员的不信任:结论:因急性腹痛而首次入住急诊室的患者感到孤独,很少与医护人员接触,缺乏疼痛管理方面的信息和参与。出院时,患者会感到自己无足轻重,并对死亡产生恐惧。疼痛是再次入院的主要原因。患者描述了多次再入院如何有助于得到医护人员的重视。
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引用次数: 0
Effects of ShotBlocker® and the Helfer skin tap technique on pain and fear experienced during intramuscular injection among children aged 6–12 years in pediatric emergency units: A randomized controlled trial ShotBlocker® 和 Helfer 皮肤拍打技术对儿科急诊室 6-12 岁儿童肌肉注射时疼痛和恐惧感的影响:随机对照试验。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-08-09 DOI: 10.1016/j.ienj.2024.101502
Duygu Sönmez Düzkaya , Atiye Karakul , İrem Akoy , Senem Andi

Background

In pediatric emergency units, intramuscular injection is one of the most common procedures that cause pain and fear in children. Reducing pain and fear is important for patient comfort.

Objective

This randomized controlled experimental study aimed to determine the effects of ShotBlocker® and the Helfer skin tap technique on the pain and fear experienced by children aged 6–12 years during intramuscular injection in pediatric emergency units.

Methods

This study was conducted from April 2022 to October 2023 among 177 children aged 612 years. ShotBlocker and the Helfer skin tap technique were applied during intramuscular injection among children in the intervention groups (ShotBlocker group: n = 59, Helfer skin tap technique group: n = 59), while children in the control group received routine injections. (n = 59). The levels of pain and fear were measured.

Results

In the analysis of the age distribution of the children, the average age of the Helfer skin tap technique group was found to be 8.54 ± 2.00 years; ShotBlocker group, 8.46 ± 1.99 years; and control group, 9.19 ± 2.01 years. There was a significant difference in the post-intervention Wong–Baker Pain Scale and Child Fear Scale scores based on the evaluation of the children, parents, and observer nurses between the groups (p < 0.05). The pain and fear scores of the ShotBlocker group were lower than those of the control group (p < 0.05).

Conclusions

ShotBlocker is more effective in reducing pain than the Helfer skin tap technique among children receiving intramuscular injection. These cheap and easy-to-use methods are recommended for use in emergency units.

背景:在儿科急诊室,肌肉注射是导致儿童疼痛和恐惧的最常见程序之一。减轻疼痛和恐惧对患者的舒适度非常重要:本随机对照实验研究旨在确定 ShotBlocker® 和 Helfer 皮肤拍打技术对儿科急诊室 6-12 岁儿童在肌肉注射过程中的疼痛和恐惧感的影响:本研究于 2022 年 4 月至 2023 年 10 月在 177 名 6-12 岁儿童中进行。干预组儿童在肌肉注射时使用了 ShotBlocker 和 Helfer 皮肤拍打技术(ShotBlocker 组:n = 59,Helfer 皮肤拍打技术组:n = 59),而对照组儿童则接受常规注射。(n = 59).对疼痛和恐惧程度进行了测量:在对儿童年龄分布的分析中发现,海尔弗皮肤拍打技术组的平均年龄为 8.54 ± 2.00 岁;注射阻断器组为 8.46 ± 1.99 岁;对照组为 9.19 ± 2.01 岁。根据儿童、家长和观察护士的评价,干预后黄-贝克疼痛量表和儿童恐惧量表的评分在各组之间存在明显差异(P 结论:干预后黄-贝克疼痛量表和儿童恐惧量表的评分在各组之间存在明显差异(P 结论:干预后黄-贝克疼痛量表和儿童恐惧量表的评分在各组之间存在明显差异:在接受肌肉注射的儿童中,ShotBlocker 比 Helfer 皮肤拍打技术更能有效减轻疼痛。建议在急诊室使用这些便宜且易于使用的方法。
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引用次数: 0
Exploring perceptions of reporting violence against healthcare workers in the emergency department: A qualitative study 探索急诊科医护人员对报告暴力事件的看法:定性研究。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-08-09 DOI: 10.1016/j.ienj.2024.101500
Madeleine Whalen , Maia Bradley , Ginger C. Hanson , Barbara Maliszewski , Vinciya Pandian

Background

Violence against healthcare workers is a pervasive, yet in many cases, under-reported problem. This is due to various factors, including lack of time, support and a universal understanding of what constitutes a reportable event. This study explored facilitators and barriers to reporting workplace violence among emergency department nurses.

Methods

In this descriptive, qualitative study, researchers conducted open-ended interviews with emergency nurses considered to be “high-” and “non-reporters” of violent events and analyzed for themes.

Results

Participants cited consistent factors associated with less reporting, factors associated with more reporting and effectiveness of existing safety measures.

Conclusions

To encourage the reporting of violent events, frequently cited barriers and facilitators should be addressed. Strategies such as integrating reporting mechanisms into the health record, creating nuanced definitions of reportable events, and consistent education with positive feedback can promote reporting by staff. These efforts should be combined with prevention strategies to ensure we are collecting correct data about the success or failure of these programs.

背景:针对医护人员的暴力行为是一个普遍存在的问题,但在很多情况下却未得到充分报告。这是由于各种因素造成的,包括缺乏时间、支持以及对什么是应报告事件的普遍理解。本研究探讨了急诊科护士报告工作场所暴力事件的促进因素和障碍:在这项描述性的定性研究中,研究人员对被视为 "经常 "和 "不报告 "暴力事件的急诊科护士进行了开放式访谈,并对访谈主题进行了分析:结果:参与者一致提到了与较少报告相关的因素、与更多报告相关的因素以及现有安全措施的有效性:结论:为鼓励报告暴力事件,应解决经常提到的障碍和促进因素。将报告机制整合到健康记录中、对可报告事件进行细致入微的定义、开展持续教育并给予积极反馈等策略都能促进员工进行报告。这些努力应与预防战略相结合,以确保我们能收集到有关这些计划成败的正确数据。
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引用次数: 0
Design and construct of an assessment tool for the handover of critical patient the in urgent care and emergency setting 设计和构建紧急护理和急诊环境中危重病人交接的评估工具
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-07-13 DOI: 10.1016/j.ienj.2024.101490
Ruth Tortosa-Alted , Marta Berenguer-Poblet , Silvia Reverté-Villarroya , José Fernández-Sáez , Ferran Roche-Campo , Montserrat Alcoverro-Faneca , Rebeca Ferré-Felipo , Immaculada Lleixà-Benet , Estrella Martínez-Segura

Objectives

To design and construct an assessment tool for the handover of critical patients in the urgent care and emergency setting.

Research methodology

This metric and descriptive study comprised two phases in accordance with the Clinical practice guidelines for A Reporting Tool for Adapted Guidelines in Health Care: The RIGHT-Ad@pt Checklist. In the first phase, the identification and selection of items related to the handover of critical patients were performed by consensus of a group of experts. The second phase consisted of two stages. In the first stage, the items were selected by applying the e-Delphi technique across two assessment rounds and in the second stage, the items were subjected a pilot test in a real critical patient handover scenario. Professionals from different disciplines and work areas (hospital and prehospital) caring for critically ill patients in the urgency and emergency setting participated in each of the phases.

Results

A total of 58 critical patient care, and urgent and emergency care professionals participated in the design and construction of the assessment tool. The initial list consisted of 14 categories and 57 items, which were reduced to 28 items grouped into five categories after the intervention of the participants. The content validity index (CVI) of the instrument was 0.966.

Conclusions

This study describes an assessment tool developed in Spanish-language designed to assess the handover of critical patients in the urgent care and emergency setting. This tool has a high CVI, and is the only currently available tool that consider all of the dimensions and characteristics of the handover process.

Implications for clinical practice

The assessment tool developed in this study could enable critical care professionals in their clinical practice to work in a systematic way, universalizing the handover of critically ill patients in the urgent care and emergency setting through scientifically proven guidelines.

目标设计并构建一种评估工具,用于紧急护理和急诊环境中危重病人的交接。研究方法这项计量和描述性研究包括两个阶段,符合《医疗保健中改编指南的报告工具》的临床实践指南:RIGHT-Ad@pt核对表》的临床实践指南。在第一阶段,专家小组以协商一致的方式确定并选择了与危重患者交接有关的项目。第二阶段包括两个阶段。在第一阶段,通过在两轮评估中应用 e-Delphi 技术选择项目;在第二阶段,在真实的危重病人交接场景中对项目进行试点测试。来自不同学科和工作领域(医院和院前)、在急诊和急救环境中护理危重病人的专业人员参与了每个阶段的工作。结果 共有 58 名危重病人护理、急诊和急救护理专业人员参与了评估工具的设计和构建。最初的清单包括 14 个类别和 57 个项目,在参与者的干预下缩减为 28 个项目,分为 5 个类别。该工具的内容效度指数(CVI)为 0.966。结论本研究介绍了一种用西班牙语开发的评估工具,旨在评估紧急护理和急诊环境中危重病人的交接情况。本研究开发的评估工具可帮助危重症护理专业人员在临床实践中以系统化的方式开展工作,并通过经过科学验证的指南普及紧急护理和急诊环境中危重症患者的交接工作。
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引用次数: 0
Canadian nurse initiated analgesia protocol to reduce delays in the emergency department: A quality improvement study 加拿大护士启动镇痛协议以减少急诊科的延误:质量改进研究。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-07-12 DOI: 10.1016/j.ienj.2024.101488
Julia Calder , Richard Wanbon , James Thompson , Paul Colella , Jason Wale , Sara Cassidy , Sandra McLeod , Rebecca Kirkwood

Background

Australian literature supports nurse-initiated opioid analgesia protocols may be effective, but this practice is not yet widely adopted in Canada.

Local problem

Previous quality audits of Emergency Departments (EDs) in Victoria (Canada) indicate long delays to administration of analgesia.

Methods

Two tertiary care hospitals in a Canadian city of approximately 400,000 people were chosen for a quality improvement initiative. A manual retrospective chart review was conducted on a total of 122 patients which was compared to data from 125 patients from a previous audit in 2019.

Interventions

ED nursing staff both hospitals were provided education and daily reminders to document pain score at triage, and to flag an acute analgesia opioid order set on the charts of patients with moderate or severe pain (greater than 4 out of 10 in the Numerical Rating Scale (NRS) or by triage nurse’s clinical judgment). At Victoria General Hospital (VGH), nurses had the option of finding an emergency physician (EP) to sign the acute analgesia opioid order set, or independently administer IV opioids from a presigned order set without consulting an EP. At Royal Jubilee Hospital (RJH), nursing staff could only administer IV opioids from the order set after an EP was consulted. Median time to opioid analgesia after the intervention was compared to 2019 data for each hospital.

Results

Each hospital significantly reduced median time to administration of opioids: VGH achieved 45.6 % reduction (1 h 8 min improvement, p = 0.001) and RJH achieved a 62.5 % reduction (2 h 11 min improvement, p < 0.001). Secondary outcomes indicated patients may receive analgesia faster when the opioid protocol was nurse initiated (median 43 minutes) vs physician initiated (median 1 h 1 min) at VGH. Pain score documentation at triage improved from <10 % in 2019 to >50 % in 2020 at both sites. Approximately 95 % of EP and nursing staff thought nurse-initiated opioids are safe, effective, and should be supported by regulatory boards.

Conclusion

Implementing a new triage protocol to expedite initiation of an analgesic protocol was associated with significantly reduced time to analgesia for patients with moderate to severe pain. Time reductions may be greater with nurse-initiated analgesia before physician assessment.

背景:当地问题:之前对加拿大维多利亚州急诊科(ED)进行的质量审核显示,镇痛用药延迟时间较长:方法:在一个人口约 40 万的加拿大城市中,选择了两家三级医院开展质量改进活动。对总共 122 名患者进行了人工回顾性病历审查,并与 2019 年之前审计的 125 名患者的数据进行了比较:两家医院的急诊室护理人员都接受了教育,并每天提醒他们在分诊时记录疼痛评分,并在中度或重度疼痛患者的病历上标注急性镇痛阿片类药物医嘱(数字评分量表(NRS)满分大于4分,或由分诊护士临床判断)。在维多利亚综合医院(VGH),护士可以选择找急诊医生(EP)在急性镇痛阿片类药物医嘱单上签字,也可以在不咨询急诊医生的情况下,根据预先签署的医嘱单独立使用静脉注射阿片类药物。在皇家朱比利医院(Royal Jubilee Hospital,RJH),护理人员只有在咨询过急诊科医生后才能根据医嘱单使用静脉注射阿片类药物。将干预后阿片类镇痛的中位时间与各医院2019年的数据进行了比较:每家医院都大幅缩短了阿片类药物用药的中位时间:VGH缩短了45.6%(缩短了1小时8分钟,p = 0.001),RJH缩短了62.5%(缩短了2小时11分钟,p 50%)。约 95% 的 EP 和护理人员认为护士发起的阿片类药物治疗是安全、有效的,应得到监管委员会的支持:结论:实施新的分诊方案以加快镇痛方案的启动与显著缩短中度至重度疼痛患者的镇痛时间有关。在医生进行评估之前,由护士启动镇痛方案可能会缩短更多时间。
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引用次数: 0
Connor Davidson resilience scores, perceived organizational support and workplace violence among emergency nurses Connor Davidson 复原力得分、感知到的组织支持和急诊护士中的工作场所暴力。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-07-10 DOI: 10.1016/j.ienj.2024.101489
Huaqian Huang , Fuda Li , Yan Jiang

Background

Workplace violence can threaten the physical and mental health of emergency nurses, increasing their mobility and burnout rates. However, little research has focused on how to mitigate the negative effects of workplace violence.

Objectives

To investigate the relationships among resilience scores, perceived organizational support, and workplace violence and to explore the mediating role of perceived organizational support in the relationship between resilience scores and workplace violence among emergency nurses.

Research design

A quantitative, cross-sectional study.

Methods

From June to July 2023, 466 valid questionnaires were collected via the WeChat app Credamo Seeing Numbers. Participants were assessed using the Connor-Davidson Resilience Scale, the Perceived Organizational Support Scale, and the Fear of Future Violence at Work Scale.

Ethical consideration

The study was approved by the Ethics Committee of Hunan Normal University (No. 2023-389).

Findings

The Connor-Davidson resilience scores of emergency nurses were negatively associated with workplace violence and positively associated with emergency nurses’ perceived organizational support. Emergency nurses’ perceived organizational support was negatively associated with workplace violence. Perceived organizational support moderated the relationship between Connor-Davidson resilience scores and workplace violence among emergency nurses to some extent.

Discussion

High levels of Connor-Davidson resilience scores can mitigate the negative effects of workplace violence. Perceived organizational support can increase with increasing levels of Connor-Davidson resilience scores. When nurses face workplace violence, support from the organization can, on the one hand, reduce the negative impacts of stress and, on the other hand, elicit positive emotions.

Conclusion

To mitigate the effects of workplace violence on emergency nurses, interventions aimed at both internal and external organizational conditions must be developed to establish a supportive environment that can increase emergency nurses’ Connor-Davidson resilience scores and sense of perceived organizational support, and decrease workplace violence.

背景:工作场所暴力会威胁急诊护士的身心健康,增加他们的流动性和职业倦怠率。然而,很少有研究关注如何减轻工作场所暴力的负面影响:研究设计:定量、横断面研究:2023年6月至7月,通过微信小程序 "公信宝见号 "回收有效问卷466份。采用康纳-戴维森复原力量表、感知组织支持量表和对未来工作暴力的恐惧量表对参与者进行评估:本研究获得了湖南师范大学伦理委员会的批准(编号:2023-389):急诊护士的 Connor-Davidson 复原力得分与工作场所暴力呈负相关,与急诊护士感知到的组织支持呈正相关。急诊护士感知的组织支持与工作场所暴力负相关。感知到的组织支持在一定程度上调节了急诊护士康纳-戴维森复原力得分与工作场所暴力之间的关系:讨论:高水平的康纳-戴维森复原力得分可以减轻工作场所暴力的负面影响。康纳-戴维森复原力分数越高,感知到的组织支持就越多。当护士面临工作场所暴力时,来自组织的支持一方面可以减轻压力的负面影响,另一方面可以激发积极情绪:为减轻工作场所暴力对急诊护士的影响,必须针对组织内部和外部条件制定干预措施,以建立一个支持性环境,从而提高急诊护士的康纳-戴维森复原力得分和感知到的组织支持感,减少工作场所暴力。
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引用次数: 0
Characteristics of undertriaged older patients in the emergency department: Retrospective study 急诊科中未接受治疗的老年患者的特征:回顾性研究。
IF 1.8 4区 医学 Q2 NURSING Pub Date : 2024-06-27 DOI: 10.1016/j.ienj.2024.101477
Kyeongmin Jang , Yon Hee Seo

Background

Older patients are more likely to be undertriaged as they often suffer from multiple diseases and complain of non-specific symptoms. Therefore, it is necessary to identify the characteristics of undertriaged older patients in emergency departments.

Methods

This descriptive study retrospectively reviewed and analyzed the electronic medical records of older patients who visited the emergency department of a general hospital in Seoul between January and December 2019.

Results

Approximately 29 % (n = 4,823) of older patients who visited the emergency department during the study period were classified as Korean Triage and Acuity Scale (KTAS) level 4 or 5, and approximately 8 % (n = 397) were undertriaged. Approximately 73 % (n = 288) of patients were hospitalized after visiting the emergency department. The undertriaged older patients exhibited nervous system symptoms such as dizziness and headache (28.8 %), cardiopulmonary symptoms such as chest discomfort, palpitations, and abdominal pain (28.4 %), head trauma (12.8 %), and respiratory symptoms such as cough and dyspnea (12.5 %).

Conclusion

Triage nurses in emergency departments should carefully triage older patients as their chief complaints can be non-specific. In particular, when older patients visit the emergency department and exhibit symptoms such as dizziness, abnormal pain, chest discomfort, palpitations, and head trauma, they are more likely to be admitted to the intensive care unit. Therefore, meticulous care for older patients showing these symptoms is essential.

背景:由于老年患者通常患有多种疾病,并主诉非特异性症状,因此他们更容易被漏诊。因此,有必要确定急诊科就诊不足的老年患者的特征:这项描述性研究回顾并分析了2019年1月至12月期间在首尔一家综合医院急诊科就诊的老年患者的电子病历:在研究期间到急诊科就诊的老年患者中,约有 29% (n = 4,823 人)被归类为韩国分诊和急性量表(KTAS)4 级或 5 级,约有 8% (n = 397 人)被分诊不足。约 73% 的患者(288 人)在急诊科就诊后住院。分诊不足的老年患者表现出头晕和头痛等神经系统症状(28.8%)、胸部不适、心悸和腹痛等心肺系统症状(28.4%)、头部外伤(12.8%)以及咳嗽和呼吸困难等呼吸系统症状(12.5%):急诊科的分诊护士应谨慎分诊老年患者,因为他们的主诉可能是非特异性的。特别是,当老年患者在急诊科就诊并表现出头晕、异常疼痛、胸部不适、心悸和头部外伤等症状时,他们更有可能被送入重症监护室。因此,对出现这些症状的老年患者进行精心护理至关重要。
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引用次数: 0
期刊
International Emergency Nursing
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