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Therapeutic alliance in videoconferencing psychotherapy compared to psychotherapy in person: A systematic review and meta-analysis. 视频会议心理治疗与面对面心理治疗的治疗联盟比较:系统回顾和荟萃分析。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-12-01 Epub Date: 2023-03-28 DOI: 10.1177/1357633X231161774
Patrik D Seuling, Johannes C Fendel, Lukas Spille, Anja S Göritz, Stefan Schmidt

Introduction: Videoconferencing psychotherapy (VCP) delivers treatment to individuals with limited access to face-to-face mental healthcare. VCP's effectiveness has been demonstrated for various disorders and therapeutic interventions. However, there is contradictory evidence regarding the therapeutic alliance in VCP as compared to psychotherapy in person (PIP). This meta-analysis examines whether therapeutic alliance differs by psychotherapy's delivery format, namely VCP versus PIP.

Methods: We searched five databases for trials comparing the therapeutic alliance in VCP and PIP, wherein the therapeutic alliance was rated by either patients or therapists or both. Eighteen publications were included, and the difference between VCP and PIP was assessed. Furthermore, we tested possible moderators of the difference in therapeutic alliance between VCP and PIP by meta-regression, and we assessed the risk of bias of this meta-analysis.

Results: The meta-analysis revealed no statistically significant difference in the therapeutic alliance between VCP and PIP for alliance ratings by patients (SMD = -0.09; 95% CI = -0.26; 0.07) as well as by therapists (SMD = 0.04; 95% CI = -0.17; 0.25). No significant moderators were found.

Discussion: In this meta-analysis, VCP and PIP did not differ with respect to the therapeutic alliance as rated by either patients or therapists. Further research is required into mechanisms driving the therapeutic alliance in VCP and PIP.

导言:视频会议心理疗法(VCP)可为无法获得面对面心理保健服务的人提供治疗。视频会议心理疗法对各种疾病和治疗干预的有效性已得到证实。然而,与面对面心理治疗(PIP)相比,VCP 的治疗联盟存在着相互矛盾的证据。本荟萃分析研究了心理疗法的实施形式(即 VCP 与 PIP)是否会导致治疗联盟出现差异:我们在五个数据库中搜索了比较 VCP 和 PIP 治疗联盟的试验,其中治疗联盟由患者或治疗师或两者共同评定。共纳入了 18 篇文献,并对 VCP 和 PIP 之间的差异进行了评估。此外,我们还通过元回归测试了 VCP 和 PIP 治疗联盟差异的可能调节因素,并评估了该荟萃分析的偏倚风险:荟萃分析表明,在患者(SMD = -0.09;95% CI = -0.26;0.07)和治疗师(SMD = 0.04;95% CI = -0.17;0.25)的联盟评价中,VCP 和 PIP 之间的治疗联盟没有统计学意义上的显著差异。没有发现明显的调节因素:在这项荟萃分析中,VCP 和 PIP 在患者或治疗师评价的治疗联盟方面没有差异。需要进一步研究 VCP 和 PIP 治疗联盟的驱动机制。
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引用次数: 0
The use of telemedicine for perioperative pain management during the COVID-19 pandemic. 在 COVID-19 大流行期间使用远程医疗进行围手术期疼痛管理。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-12-01 Epub Date: 2023-03-27 DOI: 10.1177/1357633X231162399
Anping Xie, Yea-Jen Hsu, Traci J Speed, Jamia Saunders, Jaclyn Nguyen, Amro Khasawneh, Samuel Kim, Jill A Marsteller, Eileen M McDonald, Ronen Shechter, Marie N Hanna

Introduction: Using a human factors engineering approach, the Johns Hopkins Personalized Pain Program adopted telemedicine for perioperative pain management in response to the COVID-19 pandemic. This study examines the impact of telemedicine adoption on the quality and outcomes of perioperative pain management.

Methods: A mixed-methods study with a convergent parallel design was conducted. From June 2017 to December 2021, 902 patients participated in the Personalized Pain Program. Quantitative data on daily opioid consumption, pain severity and interference, physical and mental health status, and patient satisfaction and engagement were continuously collected with all patients using chart review and patient surveys. Beginning 23 March 2020, the Personalized Pain Program transitioned to telemedicine. A pre-post quasi-experimental design was used to examine the impact of telemedicine. In addition, qualitative interviews were conducted with 3 clinicians and 17 patients to explore their experience with telemedicine visits.

Results: The monthly number of new patients seen in the Personalized Pain Program did not significantly change before and after telemedicine adoption. Compared to patients having in-person visits before the pandemic, patients having telemedicine visits during the pandemic achieved comparable improvements in daily opioid consumption, pain severity and interference, and physical health status. While telemedicine helped overcome many challenges faced by the patients, the limitations of telemedicine were also discussed.

Conclusion: The COVID-19 pandemic stimulated the use of telemedicine. To facilitate telemedicine adoption beyond the pandemic, future research is needed to examine best practices for telemedicine adoption and provide additional evidence on the effectiveness of telemedicine.

介绍:约翰霍普金斯大学个性化疼痛项目采用人因工程学方法,将远程医疗用于围手术期疼痛管理,以应对 COVID-19 大流行。本研究探讨了采用远程医疗对围术期疼痛管理的质量和效果的影响:方法:采用收敛平行设计的混合方法进行研究。从 2017 年 6 月到 2021 年 12 月,902 名患者参加了个性化疼痛项目。通过病历审查和患者调查,持续收集所有患者的每日阿片类药物用量、疼痛严重程度和干扰、身心健康状态、患者满意度和参与度等定量数据。自 2020 年 3 月 23 日起,个性化疼痛项目过渡到远程医疗。我们采用了前-后准实验设计来考察远程医疗的影响。此外,还对 3 名临床医生和 17 名患者进行了定性访谈,以了解他们对远程医疗就诊的体验:结果:在采用远程医疗前后,个性化疼痛项目的每月新就诊患者人数没有明显变化。与大流行前接受现场就诊的患者相比,大流行期间接受远程医疗就诊的患者在每日阿片类药物用量、疼痛严重程度和干扰程度以及身体健康状况方面的改善程度相当。虽然远程医疗有助于克服患者面临的许多挑战,但也讨论了远程医疗的局限性:结论:COVID-19 大流行促进了远程医疗的使用。为了在大流行之后促进远程医疗的应用,未来的研究需要考察远程医疗应用的最佳实践,并为远程医疗的有效性提供更多证据。
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引用次数: 0
Teleneurocritical care is associated with equivalent billable charges to in-person neurocritical care for patients with acute stroke. 对急性中风患者而言,远程神经重症监护的收费与现场神经重症监护的收费相当。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-12-01 Epub Date: 2023-04-09 DOI: 10.1177/1357633X231166160
Nick M Murray, Katherine Thomas, Dean Roller, Scott Marshall, Julie Martinez, Robert Hoesch, Kyle Hobbs, Shawn Smith, Kevin Meier, Adrian Puttgen

Introduction: Teleneurocritical care (TNCC) provides virtual care for hospitals who do not have continuous neurointensivist coverage. It is not known if TNCC is cost effective nor which variables impact the total billed charges per patient encounter. We characterize cost, defined by charge characteristics of TNCC compared to in-person neurocritical care (NCC), for patients with acute ischemic or hemorrhagic stroke requiring ICU care.

Methods: We performed a retrospective review from 2018 to 2021 of prospectively collected multinstitutional databases from a large, integrated, not-for-profit health system with an in-person NCC and spoke TNCC sites. The primary outcome was the total billable charge per TNCC patient with acute ischemic or hemorrhagic stroke compared to in-person NCC. Secondary outcomes were functional outcome, transfer rate, and length of stay (LOS).

Results: A total of 1779 patients met inclusion criteria, 1062 at the hub in-person NCC hospital and 717 at spoke TNCC hospitals. Total billed patient charges of TNCC were similar to in-person NCC (median 104% of the cost per in-person NCC patient, 95% CI: 99%-108%). From 2018 to 2021, the charge difference between TNCC and NCC was not different (r2  =  0.71, p  =  0.16). Both age and length stay were independently predictive of charges: for every year older the charge increased by US $6.3, and every day greater LOS the charge increased by $2084.3 (p < 0.001, both). TNCC transfer rates were low, and TNCC had shorter LOS and greater favorable functional outcome.

Discussion: TNCC was associated with similar patient financial charges as compared to in-person NCC. Standardization of care and the integrated hub-spoke value-focused operational procedures of TNCC may be applicable to other healthcare systems, however, further prospective study is needed.

导言:远程神经重症监护(TNCC)为没有连续神经重症监护医生的医院提供虚拟监护。目前尚不清楚 TNCC 是否具有成本效益,也不清楚哪些变量会影响每次就诊的总费用。我们对需要重症监护室治疗的急性缺血性或出血性卒中患者的成本进行了分析,根据 TNCC 与亲自神经重症监护(NCC)相比的收费特征进行定义:我们从 2018 年到 2021 年对一个大型、综合、非营利性医疗系统的多机构数据库进行了回顾性分析,该系统拥有一个亲临现场的神经重症监护中心(NCC)和一个 TNCC 中心。主要结果是与亲诊 NCC 相比,每位 TNCC 急性缺血性或出血性脑卒中患者的计费总费用。次要结果是功能结果、转院率和住院时间(LOS):共有 1,779 名患者符合纳入标准,其中 1,062 名患者在 NCC 中心医院接受治疗,717 名患者在 TNCC 分支医院接受治疗。TNCC的患者总费用与亲诊NCC相似(中位数为每位亲诊NCC患者费用的104%,95% CI:99%-108%)。从 2018 年到 2021 年,TNCC 和 NCC 的收费差异不大(r2 = 0.71,p = 0.16)。年龄和住院时间均可独立预测费用:年龄每增加一岁,费用增加 6.3 美元;住院时间每延长一天,费用增加 2084.3 美元(P 讨论):与面对面的 NCC 相比,TNCC 与类似的患者财务费用相关。TNCC 的标准化护理和以价值为中心的综合枢纽-辐条操作程序可能适用于其他医疗系统,但还需要进一步的前瞻性研究。
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引用次数: 0
Using data analytics for telehealth utilization: A case study in Arkansas. 利用数据分析促进远程保健的使用:阿肯色州案例研究。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-12-01 Epub Date: 2023-03-07 DOI: 10.1177/1357633X231160039
Aysenur Betul Cengil, Burak Eksioglu, Sandra Eksioglu, Hari Eswaran, Corey J Hayes, Cari A Bogulski

Introduction: Many patients used telehealth services during the COVID-19 pandemic. In this study, we evaluate how different factors have affected telehealth utilization in recent years. Decision makers at the federal and state levels can use the results of this study to inform their healthcare-related policy decisions.

Methods: We implemented data analytics techniques to determine the factors that explain the use of telehealth by developing a case study using data from Arkansas. Specifically, we built a random forest regression model which helps us identify the important factors in telehealth utilization. We evaluated how each factor impacts the number of telehealth patients in Arkansas counties.

Results: Of the 11 factors evaluated, five are demographic, and six are socioeconomic factors. Socioeconomic factors are relatively easier to influence in the short term. Based on our results, broadband subscription is the most important socioeconomic factor and population density is the most important demographic factor. These two factors were followed by education level, computer use, and disability in terms of their importance as it relates to telehealth use.

Discussion: Based on studies in the literature, telehealth has the potential to improve healthcare services by improving doctor utilization, reducing direct and indirect waiting times, and reducing costs. Thus, federal and state decision makers can influence the utilization of telehealth in specific locations by focusing on important factors. For example, investments can be made to increase broadband subscriptions, education levels, and computer use in targeted locations.

简介在 COVID-19 大流行期间,许多患者使用了远程保健服务。在本研究中,我们评估了近年来不同因素对远程医疗利用率的影响。联邦和州一级的决策者可以利用本研究的结果为他们的医疗保健相关政策决策提供参考:我们采用数据分析技术,利用阿肯色州的数据开展案例研究,以确定解释远程医疗使用情况的因素。具体来说,我们建立了一个随机森林回归模型,帮助我们确定远程医疗使用中的重要因素。我们评估了每个因素对阿肯色州各县远程医疗患者数量的影响:在评估的 11 个因素中,5 个是人口因素,6 个是社会经济因素。社会经济因素在短期内相对更容易受到影响。根据我们的结果,宽带用户是最重要的社会经济因素,人口密度是最重要的人口因素。这两个因素与远程保健使用的重要性依次为教育水平、计算机使用和残疾:根据文献研究,远程医疗有可能通过提高医生利用率、减少直接和间接等待时间以及降低成本来改善医疗服务。因此,联邦和各州的决策者可以通过关注重要因素来影响远程医疗在特定地区的使用。例如,可以投资增加目标地点的宽带用户、教育水平和计算机使用率。
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引用次数: 0
A comprehensive evaluation tool to assess community capacity and readiness for virtual care implementation. 用于评估社区能力和虚拟医疗实施准备情况的综合评估工具。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-19 DOI: 10.1177/1357633X241293854
Joseph P Deason, Scott J Adams, Amal Khan, Stacey Lovo, Ivar Mendez

Introduction: The rapid evolution and implementation of virtual care technologies for clinical use often exceeds the development of standardized implementation protocols, leading to gaps in the equitable and sustainable adoption of virtual care services, particularly in rural and remote areas. This paper introduces a comprehensive evaluation tool designed to assess community capacity and readiness for virtual care.

Methods: The development of the tool was informed by experiences from the Virtual Care and Robotics Program at the University of Saskatchewan. It involved a collaborative, multi-stakeholder approach that engaged healthcare leaders, IT experts and community healthcare workers. This iterative process included defining evaluation categories, mapping evaluative domains and refining the tool into a user-friendly checklist manual.

Results: The tool identifies three key domains for assessing readiness: clinical needs, technology infrastructure and human resources/workflows. It was piloted in the remote community of Fond du Lac, Saskatchewan, where it successfully qualified the community for implementing telerobotic ultrasound services. The tool facilitated local engagement and highlighted the community's specific needs and readiness, enhancing the implementation process.

Conclusion: This evaluation tool contributes to bridging the gap between the rapid deployment of virtual care technologies and the need for comprehensive, standardized implementation protocols. It offers a structured, practical approach to assessing and enhancing community readiness for virtual care while promoting successful clinical implementation and equitable access to healthcare.

导言:虚拟医疗技术在临床应用中的快速发展和实施往往超过了标准化实施协议的制定,导致在公平和可持续地采用虚拟医疗服务方面存在差距,尤其是在农村和偏远地区。本文介绍了一种综合评估工具,旨在评估虚拟医疗的社区能力和准备情况:该工具的开发借鉴了萨斯喀彻温大学虚拟医疗和机器人项目的经验。它采用了一种多利益相关方合作的方法,让医疗保健领导者、IT 专家和社区医疗保健工作者参与其中。这一迭代过程包括定义评估类别、绘制评估领域图以及将工具完善为用户友好型核对表手册:结果:该工具确定了评估准备情况的三个关键领域:临床需求、技术基础设施和人力资源/工作流程。该工具在萨斯喀彻温省 Fond du Lac 的偏远社区进行了试点,成功地使该社区具备了实施远程机器人超声波服务的条件。该工具促进了当地的参与,并强调了社区的具体需求和准备情况,从而加强了实施过程:该评估工具有助于缩小虚拟医疗技术的快速部署与全面、标准化实施协议需求之间的差距。它提供了一种结构化的实用方法,用于评估和加强社区对虚拟医疗的准备程度,同时促进临床实施的成功和医疗服务的公平获取。
{"title":"A comprehensive evaluation tool to assess community capacity and readiness for virtual care implementation.","authors":"Joseph P Deason, Scott J Adams, Amal Khan, Stacey Lovo, Ivar Mendez","doi":"10.1177/1357633X241293854","DOIUrl":"https://doi.org/10.1177/1357633X241293854","url":null,"abstract":"<p><strong>Introduction: </strong>The rapid evolution and implementation of virtual care technologies for clinical use often exceeds the development of standardized implementation protocols, leading to gaps in the equitable and sustainable adoption of virtual care services, particularly in rural and remote areas. This paper introduces a comprehensive evaluation tool designed to assess community capacity and readiness for virtual care.</p><p><strong>Methods: </strong>The development of the tool was informed by experiences from the Virtual Care and Robotics Program at the University of Saskatchewan. It involved a collaborative, multi-stakeholder approach that engaged healthcare leaders, IT experts and community healthcare workers. This iterative process included defining evaluation categories, mapping evaluative domains and refining the tool into a user-friendly checklist manual.</p><p><strong>Results: </strong>The tool identifies three key domains for assessing readiness: clinical needs, technology infrastructure and human resources/workflows. It was piloted in the remote community of Fond du Lac, Saskatchewan, where it successfully qualified the community for implementing telerobotic ultrasound services. The tool facilitated local engagement and highlighted the community's specific needs and readiness, enhancing the implementation process.</p><p><strong>Conclusion: </strong>This evaluation tool contributes to bridging the gap between the rapid deployment of virtual care technologies and the need for comprehensive, standardized implementation protocols. It offers a structured, practical approach to assessing and enhancing community readiness for virtual care while promoting successful clinical implementation and equitable access to healthcare.</p>","PeriodicalId":50024,"journal":{"name":"Journal of Telemedicine and Telecare","volume":" ","pages":"1357633X241293854"},"PeriodicalIF":3.5,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142677500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Virtual discharge counseling: An assessment of scalability of a novel patient educational process across a multi-site urban emergency department. 虚拟出院咨询:在一个多站点的城市急诊科,对新型患者教育流程的可扩展性进行评估。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-18 DOI: 10.1177/1357633X241297337
Victoria Leybov, Joshua Ross, Zoe Grabinski, Silas W Smith, Yelan Wang, Ian G Wittman, Christopher G Caspers, Audrey Bree Tse, Nancy Conroy

Background: Inadequate counseling at patient discharge from the emergency department can lead to adverse patient outcomes. Virtual discharge counseling can address gaps in discharge counseling and improve patients' understanding of instructions.

Methods: A previously established virtual discharge counseling program was scaled across three emergency departments and expanded to 13 diagnoses. Utilizing a standardized protocol and script, counselors performed virtual discharge counseling via a remote, secure teleconference platform in the patients' preferred language.

Results: Virtual discharge counseling was performed with 166 patients. COVID-19, back pain, and headache were the most frequent diagnoses. The median counseling time was 14 min. Median counseling time for English was 11 min, versus 20 min for other languages (p < 0.001). Counseling times were the longest for COVID-19 and diabetes (18 min for each).

Conclusion: We demonstrate the scalability of a virtual discharge counseling program. Our findings can assist in targeting virtual discharge counseling resources for limited English-proficiency patients and specific diagnoses that require longer counseling times.

背景:急诊科患者出院时如果咨询不足,可能会导致患者出现不良后果。虚拟出院指导可以弥补出院指导的不足,并提高患者对指导内容的理解:方法:在三个急诊科推广了之前建立的虚拟出院咨询项目,并将其扩展到 13 种诊断。咨询师利用标准化协议和脚本,通过远程安全电话会议平台,以患者偏好的语言进行虚拟出院咨询:结果:为 166 名患者提供了虚拟出院咨询。最常见的诊断为 COVID-19、背痛和头痛。咨询时间中位数为 14 分钟。英语的咨询时间中位数为 11 分钟,而其他语言的咨询时间中位数为 20 分钟:我们展示了虚拟出院咨询项目的可扩展性。我们的研究结果有助于为英语能力有限的患者和需要较长咨询时间的特定诊断确定虚拟出院咨询资源。
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引用次数: 0
Feasibility, safety and preliminary efficacy of telehealth-delivered group exercise for people with type 2 diabetes: A pilot trial. 针对 2 型糖尿病患者的远程医疗团体锻炼的可行性、安全性和初步疗效:试点试验。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-13 DOI: 10.1177/1357633X241287966
Emily R Cox, Myles D Young, Shelley E Keating, Ryan J Drew, Matthew Kolasinski, Ronald C Plotnikoff

Introduction: Several barriers can preclude people with type 2 diabetes (T2D) from in-person exercise session participation. Telehealth may be an alternative mode of service delivery to increase uptake. We evaluated the feasibility, safety and preliminary efficacy of delivering group exercise via telehealth for people with T2D.

Methods: Sixteen people with T2D (age 59.9 ± 12.7 years, 63% male, duration of T2D 11.5 ± 11.1 years) underwent an 8-week telehealth-delivered group exercise intervention. Weekly supervised sessions incorporated whole-body aerobic and resistance exercises, followed by education. Feasibility was evaluated by recruitment, enrolment, attendance and attrition rates, the practicality of telehealth delivery, and participant feedback. Adverse events were monitored throughout (safety). Preliminary efficacy was determined from changes in glycaemic control, body composition, blood pressure, exercise capacity, neuromuscular strength/fitness, quality of life and physical activity levels. The agreement/reliability of in-person clinician-measured versus telehealth-supervised participant-self-measured assessments was also evaluated.

Results: Feasibility was supported by high attendance (97.1%) and low attrition (81%). All (100%) participants reported they would participate in telehealth-delivered exercise interventions in the future and would recommend them to other people with T2D. No serious adverse events were reported. There were improvements in hip circumference (Cohen's d -0.50), diastolic blood pressure (-0.75), exercise capacity (1.72), upper body strength (1.14), grip strength (0.58), health-related quality of life (0.76-0.81) and self-reported physical activity (1.14). Participant-self-measured assessment of body weight, 2-min step test and 30-sec sit-to-stand test were deemed acceptable.

Discussion: Telehealth-delivered group exercise appears feasible, safe and efficacious for people with T2D. These findings warrant further exploration in a powered trial.

Trial registration: Australian New Zealand Clinical Trials Registry (ACTRN12622000379718).

导言:2 型糖尿病(T2D)患者参加亲临现场的锻炼课程可能会遇到一些障碍。远程医疗可能是提高参与率的另一种服务模式。我们评估了通过远程医疗为 T2D 患者提供集体锻炼的可行性、安全性和初步效果:16 名 T2D 患者(年龄为 59.9 ± 12.7 岁,63% 为男性,T2D 病程为 11.5 ± 11.1 年)接受了为期 8 周的远程医疗团体锻炼干预。每周的监督课程包括全身有氧运动和阻力运动,随后进行教育。通过招募、注册、出勤率和自然减员率、远程医疗的实用性以及参与者的反馈来评估可行性。对不良事件进行了全程监控(安全性)。初步疗效根据血糖控制、身体成分、血压、运动能力、神经肌肉力量/健身、生活质量和体育锻炼水平的变化来确定。此外,还评估了临床医生现场测量与远程医疗监督下的参与者自测评估的一致性/可靠性:结果:参与率高(97.1%),自然减员率低(81%),证明了该方法的可行性。所有参与者(100%)都表示今后会参加远程医疗提供的运动干预,并会向其他 T2D 患者推荐。无严重不良事件报告。臀围(Cohen's d -0.50)、舒张压(-0.75)、运动能力(1.72)、上肢力量(1.14)、握力(0.58)、与健康相关的生活质量(0.76-0.81)和自我报告的体力活动(1.14)均有所改善。参与者自测的体重评估、2 分钟台阶测试和 30 秒坐立测试均被认为是可接受的:讨论:远程医疗提供的集体锻炼对患有糖尿病的人来说似乎是可行、安全和有效的。这些发现值得在有动力的试验中进一步探讨:试验注册:澳大利亚-新西兰临床试验注册中心(ACTRN12622000379718)。
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引用次数: 0
Patterns of eConsult use: A retrospective analysis of usage comparing two models deployed at an academic medical center. 电子会诊的使用模式:对一家学术医疗中心部署的两种模式的使用情况进行回顾性分析。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-13 DOI: 10.1177/1357633X241292119
Stephanie Grim, Devin Miller, Ellen Mooneyhan, Rodger Kessler, Anne Fuhlbrigge, John F Thomas

Introduction: Electronic consultations (eConsults) have been implemented by numerous academic medical centers (AMCs) to improve communication and address access to specialty care. As these models proliferate, we must understand their comparative benefit and use in various settings.

Methods: This retrospective, descriptive analysis compares eConsult utilization trends at an AMC that has deployed an internal effort and an external pivot. Relevant metrics are presented using counts and proportions or median and range where appropriate.

Results: The internal AMC program demonstrated sustained growth from years 1 through 6, while the external pivot demonstrated considerable growth in year 1, followed by a steady decline in subsequent years. Endocrinology generated the highest number of eConsult orders in both programs (AMC 21%, external pivot 16%). Conversion rates to in-person visits were higher in the external pivot (22%) than in the internal AMC program (14%). Median response time across all specialties was faster (17 hours) for the AMC program than the external pivot (23 hours). The median number of eConsults ordered by any single primary care provider was 3 in both programs. The percentage of providers using the eConsult ordering system only once was approximately 30% in both programs. eConsults were primarily ordered by physicians (68%) at the AMC and physician assistants (40%) in the external pivot.

Discussion: The current study highlights similarities and differences between internal and external eConsult programs that can inform future "right-sizing" of care according to patient needs while promoting local care delivery and improving efficiencies at the AMC.

导言:许多学术医疗中心(AMC)已开始实施电子会诊(eConsults),以改善沟通并解决专科医疗的获取问题。随着这些模式的推广,我们必须了解它们在不同环境下的比较效益和使用情况:这项回顾性、描述性分析比较了已部署内部努力和外部枢轴的 AMC 的 eConsult 使用趋势。相关指标酌情使用计数和比例或中位数和范围来表示:结果:内部医疗中心项目从第 1 年到第 6 年一直保持持续增长,而外部枢轴项目在第 1 年出现大幅增长,随后几年则持续下降。在这两个项目中,内分泌科产生的电子会诊订单数量最多(AMC 21%,外部枢轴 16%)。外部枢轴(22%)与内部 AMC 计划(14%)相比,亲自到访的转化率更高。在所有专科中,AMC 计划的中位响应时间(17 小时)快于外部枢轴计划(23 小时)。在这两个项目中,单个初级医疗服务提供者订购的电子会诊次数中位数均为 3 次。在这两个项目中,只使用过一次电子会诊订购系统的医疗服务提供者约占 30%。在 AMC 项目中,电子会诊主要由医生(68%)订购,而在外部枢轴项目中,主要由医生助理(40%)订购:本研究强调了内部和外部电子会诊项目之间的异同,可为今后根据患者需求 "合理调整 "医疗服务提供参考,同时促进当地医疗服务的提供并提高医疗中心的效率。
{"title":"Patterns of eConsult use: A retrospective analysis of usage comparing two models deployed at an academic medical center.","authors":"Stephanie Grim, Devin Miller, Ellen Mooneyhan, Rodger Kessler, Anne Fuhlbrigge, John F Thomas","doi":"10.1177/1357633X241292119","DOIUrl":"https://doi.org/10.1177/1357633X241292119","url":null,"abstract":"<p><strong>Introduction: </strong>Electronic consultations (eConsults) have been implemented by numerous academic medical centers (AMCs) to improve communication and address access to specialty care. As these models proliferate, we must understand their comparative benefit and use in various settings.</p><p><strong>Methods: </strong>This retrospective, descriptive analysis compares eConsult utilization trends at an AMC that has deployed an internal effort and an external pivot. Relevant metrics are presented using counts and proportions or median and range where appropriate.</p><p><strong>Results: </strong>The internal AMC program demonstrated sustained growth from years 1 through 6, while the external pivot demonstrated considerable growth in year 1, followed by a steady decline in subsequent years. Endocrinology generated the highest number of eConsult orders in both programs (AMC 21%, external pivot 16%). Conversion rates to in-person visits were higher in the external pivot (22%) than in the internal AMC program (14%). Median response time across all specialties was faster (17 hours) for the AMC program than the external pivot (23 hours). The median number of eConsults ordered by any single primary care provider was 3 in both programs. The percentage of providers using the eConsult ordering system only once was approximately 30% in both programs. eConsults were primarily ordered by physicians (68%) at the AMC and physician assistants (40%) in the external pivot.</p><p><strong>Discussion: </strong>The current study highlights similarities and differences between internal and external eConsult programs that can inform future \"right-sizing\" of care according to patient needs while promoting local care delivery and improving efficiencies at the AMC.</p>","PeriodicalId":50024,"journal":{"name":"Journal of Telemedicine and Telecare","volume":" ","pages":"1357633X241292119"},"PeriodicalIF":3.5,"publicationDate":"2024-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142631514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Patients' preferences for virtual outpatient consultations and health care professionals' assessment of suitability for their patients: A single-centre survey. 患者对虚拟门诊的偏好以及医护人员对患者适用性的评估:单中心调查。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-13 DOI: 10.1177/1357633X241294125
Anders Nikolai Ørsted Schultz, Søs Honnens, Eithne Hayes Bauer, Kathrin Söderberg, Kristian Kidholm, Robin Christensen, Jan Dominik Kampmann, Anders Christiansen, Frans Brandt

Objectives: To explore patients' preferences regarding virtual consultations (via telephone or video) and to explore healthcare professionals' assessment of whether virtual consultations can maintain the same clinical quality as in-person consultations for outpatient care.

Methods: A cross-sectional survey was conducted among patients with an in-person consultation at the outpatient clinic for internal medicine and among healthcare professionals who treated the patients. The prevalence of preference was determined using descriptive statistics based on cross-tabulated frequencies. Percentages are presented with 95% confidence intervals (95%CI).

Results: In total, 218 patients (response rate 67%) completed the questionnaire; 79 patients (36%) preferred a virtual consultation (95%CI: 30%-43%); telephones were the most popular and preferred by 72 patients (33%; 95%CI: 27%-39%) followed by video preferred by 54 patients (25%; 95%CI: 19%-31%). Regarding contextual factors, male gender and previous experiences with telephone or video consultations were statistically significant predictors in favour of virtual consultations. Healthcare professionals estimated that 58 consultations (21%; 95%CI: 17%-26%) could have been conducted virtually with the same professional and clinical quality as the current in-person consultations.

Conclusions: Current practice does not fully align with patient preferences for virtual visits in internal medicine outpatient clinics. Patients should be given the choice of virtual consultations whenever they are deemed professionally and clinically possible to enhance patient autonomy and satisfaction, while being mindful of speciality-specific considerations.

目的探讨患者对虚拟会诊(通过电话或视频)的偏好,并探讨医护人员对虚拟会诊是否能保持与面对面会诊相同临床质量的评估:方法: 我们对在内科门诊接受现场咨询的患者和为患者提供治疗的医护人员进行了横断面调查。使用基于交叉表频率的描述性统计来确定偏好的流行程度。结果:共有 218 名患者(回复率为 67%)填写了问卷;79 名患者(36%)倾向于虚拟会诊(95%CI:30%-43%);72 名患者(33%;95%CI:27%-39%)最喜欢使用电话会诊,其次是 54 名患者(25%;95%CI:19%-31%)喜欢使用视频会诊。在背景因素方面,男性性别和以前的电话或视频会诊经历在统计学上对虚拟会诊的支持率有显著的预测作用。据医护人员估计,有 58 次会诊(21%;95%CI:17%-26%)可以通过虚拟方式进行,其专业和临床质量与目前的面对面会诊相同:目前的做法并不完全符合患者对内科门诊虚拟就诊的偏好。只要在专业和临床上认为可行,就应让患者选择虚拟会诊,以提高患者的自主性和满意度,同时注意特殊专业的考虑因素。
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引用次数: 0
Management of COVID-19 in the community using virtual care: An Australian perspective. 在社区利用虚拟护理管理 COVID-19:澳大利亚的视角。
IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-11-10 DOI: 10.1177/1357633X241292236
Phillip F Yang, Belinda R Errington, Jenna Bartyn, Rong Liu, Kendall J Bein, Owen R Hutchings, Rebecca A Davis

Introduction: Virtual care and remote monitoring were widely used during the COVID-19 pandemic. However, early evaluations of effectiveness were often inconclusive due to low rates of enrolment and limited data. The aim of this study was to evaluate the effectiveness of virtual care in managing individuals in community-based self-isolation and quarantine in Australia during this pandemic.

Methods: A retrospective cross-sectional study was conducted of individuals admitted to a virtual hospital in Sydney who either tested positive for COVID-19 and required self-isolation, or tested negative but still needed to self-isolate, amidst the Delta wave of the COVID-19 pandemic. Outcome measures included health service utilisation, in-hospital mortality, patient-reported experience measures (PREM), and cost savings resulting from avoided emergency department (ED) presentations.

Results: Out of 9571 individuals admitted, 8544 (89.3%) had COVID-19. Clinical deterioration or acute illness occurred in 2477 (25.9%) individuals, of whom 890 (9.3%) were referred to ED for further assessment or investigation, and 614 (6.4%) were admitted for inpatient treatment. Overall mortality was 0.2%. Out of 1020 individuals who completed the PREM survey, 846 (82.9%) rated the overall virtual care experience as 'good' or 'very good'. Avoided ED presentations possibly resulted in cost savings estimated between AU$691,214 and AU$2,994,540.

Conclusion: Virtual care was successfully used to manage a large number of individuals in community-based self-isolation and quarantine during the COVID-19 pandemic. Scalable pathways for triage, monitoring and clinical escalation via telehealth ensured patient safety and acceptability, and alleviated strain on the broader health system.

介绍:在 COVID-19 大流行期间,虚拟护理和远程监控得到了广泛应用。然而,由于登记率低和数据有限,早期的效果评估往往没有定论。本研究旨在评估澳大利亚大流行期间虚拟护理在管理社区自我隔离和检疫人员方面的有效性:方法:在 COVID-19 大流行的三角洲浪潮中,对悉尼一家虚拟医院收治的 COVID-19 检测呈阳性并需要自我隔离或检测呈阴性但仍需自我隔离的患者进行了一项回顾性横断面研究。结果测量包括医疗服务利用率、院内死亡率、患者报告体验测量(PREM)以及因避免急诊科就诊而节省的成本:在 9571 名住院患者中,8544 人(89.3%)患有 COVID-19。2477人(25.9%)出现临床恶化或急性病,其中890人(9.3%)被转至急诊科接受进一步评估或检查,614人(6.4%)接受住院治疗。总体死亡率为 0.2%。在完成 PREM 调查的 1020 人中,846 人(82.9%)将整体虚拟医疗体验评为 "好 "或 "非常好"。由于避免了急诊室就诊,估计可节省成本 691,214 澳元至 2,994,540 澳元:在 COVID-19 大流行期间,虚拟医疗被成功用于管理社区自我隔离和检疫中的大量人员。通过远程医疗进行分流、监测和临床升级的可扩展路径确保了患者的安全和可接受性,并减轻了更广泛的医疗系统的压力。
{"title":"Management of COVID-19 in the community using virtual care: An Australian perspective.","authors":"Phillip F Yang, Belinda R Errington, Jenna Bartyn, Rong Liu, Kendall J Bein, Owen R Hutchings, Rebecca A Davis","doi":"10.1177/1357633X241292236","DOIUrl":"https://doi.org/10.1177/1357633X241292236","url":null,"abstract":"<p><strong>Introduction: </strong>Virtual care and remote monitoring were widely used during the COVID-19 pandemic. However, early evaluations of effectiveness were often inconclusive due to low rates of enrolment and limited data. The aim of this study was to evaluate the effectiveness of virtual care in managing individuals in community-based self-isolation and quarantine in Australia during this pandemic.</p><p><strong>Methods: </strong>A retrospective cross-sectional study was conducted of individuals admitted to a virtual hospital in Sydney who either tested positive for COVID-19 and required self-isolation, or tested negative but still needed to self-isolate, amidst the Delta wave of the COVID-19 pandemic. Outcome measures included health service utilisation, in-hospital mortality, patient-reported experience measures (PREM), and cost savings resulting from avoided emergency department (ED) presentations.</p><p><strong>Results: </strong>Out of 9571 individuals admitted, 8544 (89.3%) had COVID-19. Clinical deterioration or acute illness occurred in 2477 (25.9%) individuals, of whom 890 (9.3%) were referred to ED for further assessment or investigation, and 614 (6.4%) were admitted for inpatient treatment. Overall mortality was 0.2%. Out of 1020 individuals who completed the PREM survey, 846 (82.9%) rated the overall virtual care experience as 'good' or 'very good'. Avoided ED presentations possibly resulted in cost savings estimated between AU$691,214 and AU$2,994,540.</p><p><strong>Conclusion: </strong>Virtual care was successfully used to manage a large number of individuals in community-based self-isolation and quarantine during the COVID-19 pandemic. Scalable pathways for triage, monitoring and clinical escalation via telehealth ensured patient safety and acceptability, and alleviated strain on the broader health system.</p>","PeriodicalId":50024,"journal":{"name":"Journal of Telemedicine and Telecare","volume":" ","pages":"1357633X241292236"},"PeriodicalIF":3.5,"publicationDate":"2024-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142631500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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Journal of Telemedicine and Telecare
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