Pub Date : 2024-02-16DOI: 10.1016/j.jsis.2024.101821
Benoit Aubert , Yolande Chan
The field of Information Systems continues to change rapidly. The business landscape is being altered by rapid technology development, innovative business models, and a sustained business interest in digital transformation (Marr 2023). This offers an amazing terrain for researchers. We looked back at what was published 20 years ago in JSIS and compared it to current publications. The following pages provide two snapshots of JSIS content during these periods, as well as some reflections on the evolution of research published in JSIS.
{"title":"Evolving strategic IS themes","authors":"Benoit Aubert , Yolande Chan","doi":"10.1016/j.jsis.2024.101821","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101821","url":null,"abstract":"<div><p>The field of Information Systems continues to change rapidly. The business landscape is being altered by rapid technology development, innovative business models, and a sustained business interest in digital transformation (Marr 2023). This offers an amazing terrain for researchers. We looked back at what was published 20 years ago in JSIS and compared it to current publications. The following pages provide two snapshots of JSIS content during these periods, as well as some reflections on the evolution of research published in JSIS.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 1","pages":"Article 101821"},"PeriodicalIF":7.0,"publicationDate":"2024-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000039/pdfft?md5=45ca0e8c6607430e1f8041309801c408&pid=1-s2.0-S0963868724000039-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139749273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Software patents have been shown to have a positive effect on the patenting firm’s market value. Although there is anecdotal evidence that software patents of a focal firm can adversely affect its rival firms, there is a paucity of empirical research on such competitive impacts of software patents. In order to advance our understanding of the competitive impact of software patents, we investigate the impact of a firm’s software patents on rivals’ market value using data from the US IT industries. Importantly, we consider heterogeneity across firms, in terms of their ability to successfully commercialize their patented invention, which has not been studied. Drawing upon resource-based view (RBV) and dynamic capability perspective, we examine how rival firm’s R&D capabilities might moderate such a competitive relationship. Furthermore, we theorize that firms must have supportive marketing and operations capabilities if they are to commercialize software patents and generate significant value. Specifically, our analysis of a large unique panel dataset of 563 IT firms in the United States during the period 2003–2012 indicates evidence of negative impacts of a focal firm’s software patent stock on its rivals’ market value. However, if rivals have sufficient R&D capabilities, they can mitigate the negative impacts of the focal firm’s software patents. Moreover, we find that marketing and operations capabilities indeed ensure that software patent stock has strong positive impacts on the forcal firm’s market value. Implications for research and practice are discussed.
事实证明,软件专利对专利企业的市场价值有积极影响。尽管有轶事证据表明,重点企业的软件专利会对其竞争对手企业产生不利影响,但有关软件专利对竞争影响的实证研究却少之又少。为了加深我们对软件专利竞争影响的理解,我们利用美国 IT 行业的数据研究了企业软件专利对竞争对手市场价值的影响。重要的是,我们考虑到了企业间的异质性,即企业成功商业化其专利发明的能力,而这一点尚未被研究过。借鉴基于资源的观点(RBV)和动态能力视角,我们研究了竞争对手公司的研发能力可能如何调节这种竞争关系。此外,我们还从理论上认为,企业要想使软件专利商业化并产生巨大价值,就必须具备支持性的营销和运营能力。具体而言,我们对 2003-2012 年间美国 563 家 IT 企业的大型独特面板数据集进行的分析表明,有证据表明,焦点企业的软件专利存量对其竞争对手的市场价值有负面影响。然而,如果竞争对手拥有足够的研发能力,就能减轻焦点企业软件专利的负面影响。此外,我们还发现,营销和运营能力确实能确保软件专利存量对目标企业的市场价值产生强大的积极影响。本文讨论了研究和实践的意义。
{"title":"Strategic utilization of software patents to counteract rival penetration in the IT industry","authors":"Sunghun Chung , Kunsoo Han , Animesh Animesh , Alain Pinsonneault","doi":"10.1016/j.jsis.2024.101820","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101820","url":null,"abstract":"<div><p>Software patents have been shown to have a positive effect on the patenting firm’s market value. Although there is anecdotal evidence that software patents of a focal firm can adversely affect its rival firms, there is a paucity of empirical research on such competitive impacts of software patents. In order to advance our understanding of the competitive impact of software patents, we investigate the impact of a firm’s software patents on rivals’ market value using data from the US IT industries. Importantly, we consider heterogeneity across firms, in terms of their ability to successfully commercialize their patented invention, which has not been studied. Drawing upon resource-based view (RBV) and dynamic capability perspective, we examine how rival firm’s R&D capabilities might moderate such a competitive relationship. Furthermore, we theorize that firms must have supportive marketing and operations capabilities if they are to commercialize software patents and generate significant value. Specifically, our analysis of a large unique panel dataset of 563 IT firms in the United States during the period 2003–2012 indicates evidence of negative impacts of a focal firm’s software patent stock on its rivals’ market value. However, if rivals have sufficient R&D capabilities, they can mitigate the negative impacts of the focal firm’s software patents. Moreover, we find that marketing and operations capabilities indeed ensure that software patent stock has strong positive impacts on the forcal firm’s market value. Implications for research and practice are discussed.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 1","pages":"Article 101820"},"PeriodicalIF":7.0,"publicationDate":"2024-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000027/pdfft?md5=e55b446db5df99eeb3c4e39510ab1cc9&pid=1-s2.0-S0963868724000027-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139726643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-09DOI: 10.1016/j.jsis.2024.101819
Klaas-Jan Stol , Mario Schaarschmidt , Lorraine Morgan
Internal boundaries between information systems divisions have traditionally caused friction and frustration, and negatively affected IT staff job satisfaction. Adopting open source development principles and processes within a corporate environment, what has been labeled ‘inner source,’ is now part of a larger management strategy to break down silos and promote innovation, collaboration, cooperation and communication across divisions of an organization. In this article we argue that inner source emphasizes the importance of relationships between developers and teams interacting across intra-organizational boundaries. We posit that inner source helps to create social capital, which in turn links to higher levels of job satisfaction. We use a sequential mixed-methods approach to test a theoretical model by combining quantitative survey data collected at one IT organization with qualitative data based on interviews with professionals from six organizations that adopted inner source. The results suggest that employees who participate in inner source projects develop more social interaction ties with others and have higher levels of shared understanding of software projects. Furthermore, we confirm that social interaction ties and a shared understanding link to a higher degree of trust. Finally, this study provides evidence that social capital mediates the link between participation in inner source and job satisfaction, implying that an inner source strategy can offer benefits to organizations. Enriched with the findings from the qualitative interviews, we then identify a number of implications for managers.
信息系统部门之间的内部界限历来会造成摩擦和挫折,并对信息技术人员的工作满意度产生负面影响。在企业环境中采用开放源代码开发原则和流程,即所谓的 "内部源代码",现已成为打破孤岛、促进企业各部门之间创新、协作、合作与沟通的更大管理战略的一部分。在这篇文章中,我们认为内部源代码强调了开发人员和团队之间的关系的重要性,他们跨越组织内部的界限进行互动。我们认为,内部资源有助于创造社会资本,而社会资本反过来又与更高的工作满意度挂钩。我们采用了一种连续的混合方法,将在一家 IT 企业收集到的定量调查数据与对来自六家采用内部源的企业的专业人员进行的定性访谈数据相结合,对理论模型进行了检验。结果表明,参与内部源代码项目的员工与他人建立了更多的社会互动联系,对软件项目有更高水平的共同理解。此外,我们还证实,社会互动联系和共同理解与更高程度的信任有关。最后,本研究提供的证据表明,社会资本是参与内部源代码项目与工作满意度之间联系的中介,这意味着内部源代码战略可以为组织带来益处。结合定性访谈的结果,我们提出了对管理者的一些启示。
{"title":"Does adopting inner source increase job satisfaction? A social capital perspective using a mixed-methods approach","authors":"Klaas-Jan Stol , Mario Schaarschmidt , Lorraine Morgan","doi":"10.1016/j.jsis.2024.101819","DOIUrl":"https://doi.org/10.1016/j.jsis.2024.101819","url":null,"abstract":"<div><p>Internal boundaries between information systems divisions have traditionally caused friction and frustration, and negatively affected IT staff job satisfaction. Adopting open source development principles and processes within a corporate environment, what has been labeled ‘inner source,’ is now part of a larger management strategy to break down silos and promote innovation, collaboration, cooperation and communication across divisions of an organization. In this article we argue that inner source emphasizes the importance of relationships between developers and teams interacting across intra-organizational boundaries. We posit that inner source helps to create social capital, which in turn links to higher levels of job satisfaction. We use a sequential mixed-methods approach to test a theoretical model by combining quantitative survey data collected at one IT organization with qualitative data based on interviews with professionals from six organizations that adopted inner source. The results suggest that employees who participate in inner source projects develop more social interaction ties with others and have higher levels of shared understanding of software projects. Furthermore, we confirm that social interaction ties and a shared understanding link to a higher degree of trust. Finally, this study provides evidence that social capital mediates the link between participation in inner source and job satisfaction, implying that an inner source strategy can offer benefits to organizations. Enriched with the findings from the qualitative interviews, we then identify a number of implications for managers.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 1","pages":"Article 101819"},"PeriodicalIF":7.0,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000015/pdfft?md5=fa37c72bcbe9b3ca99399d23e420d178&pid=1-s2.0-S0963868724000015-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139718632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-30DOI: 10.1016/j.jsis.2023.101808
Theresa Bockelmann , Karl Werder , Jan Recker , Julian Lehmann , David Bendig
We examine how firms configure alliance portfolios—that is, networks of partnering firms—in order to exchange, share, or codevelop the capabilities they require to engage in digital innovation. We analyze data from 550 U.S. firms and the strategic alliances they formed within and across industrial sectors to study how the configuration of alliance portfolios in terms of size, degree of exploration, internationality, and competition affects the volume and quality of digital patents. We find that alliances appear to be an effective means, yet alliances for digital innovations require a different configuration when compared with alliances for non-digital innovations. Large and explorative alliance portfolios help with the creation of digital innovations while international alliances and alliances involving competitors do not. We discuss the implications of these findings for research on digital innovation and alliances. We also distill practical advice to executives charged with making strategic decisions about inter-firm partnerships.
{"title":"Configuring alliance portfolios for digital innovation","authors":"Theresa Bockelmann , Karl Werder , Jan Recker , Julian Lehmann , David Bendig","doi":"10.1016/j.jsis.2023.101808","DOIUrl":"10.1016/j.jsis.2023.101808","url":null,"abstract":"<div><p>We examine how firms configure alliance portfolios—that is, networks of partnering firms—in order to exchange, share, or codevelop the capabilities they require to engage in digital innovation. We analyze data from 550 U.S. firms and the strategic alliances they formed within and across industrial sectors to study how the configuration of alliance portfolios in terms of size, degree of exploration, internationality, and competition affects the volume and quality of digital patents. We find that alliances appear to be an effective means, yet alliances for digital innovations require a different configuration when compared with alliances for non-digital innovations. Large and explorative alliance portfolios help with the creation of digital innovations while international alliances and alliances involving competitors do not. We discuss the implications of these findings for research on digital innovation and alliances. We also distill practical advice to executives charged with making strategic decisions about inter-firm partnerships.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 1","pages":"Article 101808"},"PeriodicalIF":7.0,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868723000549/pdfft?md5=0fae87ebc74115dfb19821e3838ff7e3&pid=1-s2.0-S0963868723000549-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138468724","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-18DOI: 10.1016/j.jsis.2023.101806
Christoph Buck , Anna Krombacher , Maximilian Röglinger , Katrin Körner-Wyrtki
Digital social innovation (DSI) offers incumbents a strategic field of action to leverage the opportunities of digital technologies to address pressing societal challenges. By proposing a taxonomy and 12 clusters of incumbents’ DSI initiatives based on a sample of 296 real-world objects, we develop a unified understanding of DSI and its characteristics. This lays the foundation for further theorising on DSI from an incumbent perspective and for researchers to shape the DSI field. The taxonomy provides incumbents with an orientation to realise DSI’s rich strategic potentials throughout the DSI ideation process and in assessing DSI types.
{"title":"Doing good by going digital: A taxonomy of digital social innovation in the context of incumbents","authors":"Christoph Buck , Anna Krombacher , Maximilian Röglinger , Katrin Körner-Wyrtki","doi":"10.1016/j.jsis.2023.101806","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101806","url":null,"abstract":"<div><p>Digital social innovation (DSI) offers incumbents a strategic field of action to leverage the opportunities of digital technologies to address pressing societal challenges. By proposing a taxonomy and 12 clusters of incumbents’ DSI initiatives based on a sample of 296 real-world objects, we develop a unified understanding of DSI and its characteristics. This lays the foundation for further theorising on DSI from an incumbent perspective and for researchers to shape the DSI field. The taxonomy provides incumbents with an orientation to realise DSI’s rich strategic potentials throughout the DSI ideation process and in assessing DSI types.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 4","pages":"Article 101806"},"PeriodicalIF":7.0,"publicationDate":"2023-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136696762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-16DOI: 10.1016/j.jsis.2023.101807
Yolande E. Chan (JSIS Editor-in-Chief)
{"title":"Welcome to the fourth issue of volume 32 of the Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2023.101807","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101807","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 4","pages":"Article 101807"},"PeriodicalIF":7.0,"publicationDate":"2023-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134656818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-10DOI: 10.1016/j.jsis.2023.101804
Sabine Khalil , Till J. Winkler
Although cloud computing is associated with organizational agility, anecdotal evidence points to resistance to cloud computing by employees in information technology (IT) units. We explored the links between software as a service (SaaS) and organizational agility by conducting two stages of interviews with key informants in large organizations, and by employing affordance and inertia-theoretical lenses. Two basic affordances emerged from the retroductive data analysis – implementing quickly and sourcing independently – which in turn yielded two higher-level affordances: trialing alternatives and self-organizing business teams. We developed a model that explains how and why these four affordances enhance agility by accelerating the sensing-to-acting process of organizations. We also describe how five categories of organizational inertia in IT units hinder agility. Our main contribution is how adopting SaaS applications enables organizational agility while highlighting the role of IT unit inertia in SaaS affordance actualization processes.
{"title":"How software as a service simultaneously affords organizational agility and inertia","authors":"Sabine Khalil , Till J. Winkler","doi":"10.1016/j.jsis.2023.101804","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101804","url":null,"abstract":"<div><p>Although cloud computing is associated with organizational agility, anecdotal evidence points to resistance to cloud computing by employees in information technology (IT) units. We explored the links between software as a service (SaaS) and organizational agility by conducting two stages of interviews with key informants in large organizations, and by employing affordance and inertia-theoretical lenses. Two basic affordances emerged from the retroductive data analysis – implementing quickly and sourcing independently – which in turn yielded two higher-level affordances: trialing alternatives and self-organizing business teams. We developed a model that explains how and why these four affordances enhance agility by accelerating the sensing-to-acting process of organizations. We also describe how five categories of organizational inertia in IT units hinder agility. Our main contribution is how adopting SaaS applications enables organizational agility while highlighting the role of IT unit inertia in SaaS affordance actualization processes.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 4","pages":"Article 101804"},"PeriodicalIF":7.0,"publicationDate":"2023-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91593668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-04DOI: 10.1016/j.jsis.2023.101805
Kevin C. Desouza, Gregory S. Dawson
{"title":"Doing strategic information systems research for public value","authors":"Kevin C. Desouza, Gregory S. Dawson","doi":"10.1016/j.jsis.2023.101805","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101805","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 4","pages":"Article 101805"},"PeriodicalIF":7.0,"publicationDate":"2023-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868723000513/pdfft?md5=ae191d00962a7dcfbfd12221dbbafd86&pid=1-s2.0-S0963868723000513-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89990268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-09DOI: 10.1016/j.jsis.2023.101794
Malshika Dias , Shan L. Pan , Yenni Tim , Lesley Land
Information systems (IS) strategizing is particularly challenging for established organizations because of their historical conditions. The question of how established organizations can effectively manage their historical conditions in IS strategizing remains under-explored. To address this question, we conducted a case study tracing the history (1960–2020) of an established organization in the building and construction industry. Through the analysis, we found four systems: accounting management system, business communication system, knowledge management system, and community collaboration system, as the historical conditions that formed an IS imprint, which was later managed and reproduced during IS strategizing. Using the imprinting lens, we developed an understanding of: (1) the formation of the IS imprint at the organizational foundation; and (2) the reproduction of the IS imprint, considering imprint-as-resource and imprint-as-constraint during IS strategizing. We contribute to the literature by providing an understanding of how historical conditions inform IS strategizing in the long term and by applying the imprinting lens to uncover the process through which an IS imprint is strategically managed and reproduced beyond the founding phase. The insights developed from this study are transferable to similar organizational contexts for managing historical conditions in IS strategizing.
{"title":"Managing historical conditions in information systems strategizing: An imprinting perspective","authors":"Malshika Dias , Shan L. Pan , Yenni Tim , Lesley Land","doi":"10.1016/j.jsis.2023.101794","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101794","url":null,"abstract":"<div><p>Information systems (IS) strategizing is particularly challenging for established organizations because of their historical conditions. The question of how established organizations can effectively manage their historical conditions in IS strategizing remains under-explored. To address this question, we conducted a case study tracing the history (1960–2020) of an established organization in the building and construction industry. Through the analysis, we found four systems: accounting management system, business communication system, knowledge management system, and community collaboration system, as the historical conditions that formed an IS imprint, which was later managed and reproduced during IS strategizing. Using the imprinting lens, we developed an understanding of: (1) the formation of the IS imprint at the organizational foundation; and (2) the reproduction of the IS imprint, considering imprint-as-resource and imprint-as-constraint during IS strategizing. We contribute to the literature by providing an understanding of how historical conditions inform IS strategizing in the long term and by applying the imprinting lens to uncover the process through which an IS imprint is strategically managed and reproduced beyond the founding phase. The insights developed from this study are transferable to similar organizational contexts for managing historical conditions in IS strategizing.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 4","pages":"Article 101794"},"PeriodicalIF":7.0,"publicationDate":"2023-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49889822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-01DOI: 10.1016/j.jsis.2023.101772
Teresa Heyder, Nina Passlack, Oliver Posegga
AI-based technologies have changed the nature of the symbiosis between humans and AI, and so strategic management of human-AI interaction in organizations requires deeper ethical considerations. Aligning AI with human values requires a systematic understanding of the ethical management of human-AI interaction. We conduct a theoretical review, from a sociotechnical perspective, and analyze ethical management of human-AI interaction through the lens of sociomateriality. Our systematic approach helps explain and clarify the interdependencies between two ethical perspectives – duty and virtue ethics – in sociotechnical systems. We also provide a theoretical framework that leads to seven avenues for future research.
{"title":"Ethical management of human-AI interaction: Theory development review","authors":"Teresa Heyder, Nina Passlack, Oliver Posegga","doi":"10.1016/j.jsis.2023.101772","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101772","url":null,"abstract":"<div><p>AI-based technologies have changed the nature of the symbiosis between humans and AI, and so strategic management of human-AI interaction in organizations requires deeper ethical considerations. Aligning AI with human values requires a systematic understanding of the ethical management of human-AI interaction. We conduct a theoretical review, from a sociotechnical perspective, and analyze ethical management of human-AI interaction through the lens of sociomateriality. Our systematic approach helps explain and clarify the interdependencies between two ethical perspectives – duty and virtue ethics – in sociotechnical systems. We also provide a theoretical framework that leads to seven avenues for future research.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 3","pages":"Article 101772"},"PeriodicalIF":7.0,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49877505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}